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An Introduction to ISO Standards
Presentation · July 2017
DOI: 10.13140/RG.2.2.36427.49443
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Tanveer Ul Islam
University of Engineering and Technology, Taxila
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INTRODUCTION TO ISO
STANDARDS
PREPARED BY:
Tanveer Ul Islam
(Graduate Mechanical Engineer)
Tanveer Ul Islam
(Mechanical Engineer)
Welcome &
Introductions
• It is an agreement developed by several parties with
the intent that all parties follow
• A standard is a document that provides requirements,
specifications, guidelines or characteristics that can be
used consistently to ensure that materials, products,
processes and services are fit for their purpose.
What is ISO ?
International Organization for
Standardization (ISO)
• Worldwide federation of national standards
bodies from over 150 countries, one
representative from each country.
• Non-governmental organization
(NGO) established in 1947,
located in Switzerland.
How did ISO get started?
• 1906 - International Electro-technical Commission
• 1926 - International Federation of the National
Standardizing Associations (ISA)
• 1946 London - delegates from 25 countries
decided to create a new international organization
"the object of which would be to facilitate the
international coordination and unification of
industrial standards
• 1947 - ISO began to officially function
• 1951 - The first ISO standard was published
– "Standard reference temperature for industrial
length measurement".
ISO Organization
General
Assembly
Policy
Technical
Development Council
Management Board
Committees
Technical Advisory
Groups
Technical Committees
Technical Committees
Technical Committees
Technical Committees
ISO 9000
Popular standards
ISO 9000 Quality management
ISO 14000 Environmental management
ISO 3166 Country codes
ISO 26000 Social responsibility
ISO 50001 Energy management
ISO 31000 Risk management
ISO 22000 Food safety management
ISO 27001 Information security management
ISO 20121 Sustainable events
ISO 9000:2000
ISO 9000 Series of Quality Management
and Assurance Standards
1979 the British Standard Institute (BSI)
submitted a formal proposal to the
International Standards Organization (ISO)
in Geneva
The first edition of ISO 9000 standards was
published in 1987 (these standards were
based mainly on UK BS-5750 standards,
and Canadian standards, CSA-Z299)
ISO 9000 Series
ISO 9000 (a guide)
ISO 9001 (a set of requirements for the
quality system of the supplier)
ISO 9002 (product standards)
ISO 9003 (final inspection and testing)
ISO 9004 (guidelines for developing and
implementing quality system principles,
structure, auditing and review)
Why adopt ISO 9000?
To comply with customers who require ISO
9000
To sell in the European Union market
To compete in domestic markets
To improve the quality system
To minimize repetitive auditing by similar
and different customers
To improve subcontractors’
ISO 9000
performance
Positive effects of ISO 9000
certification
Improving processes’ procedures
Improving process understanding
Improving existing quality policies and
programs
Completing Quality Manual
Improving communication between
management and employees
Increasing company’s credibility
ISO Certification
What is ISO certification?
To get certified:
Have a written set of procedures for every activity
Have your employees always follow procedures
Pay someone to come and verify that you always follow
your written procedures
If procedures are followed, your products should
be consistently, uniformly good
Policy
Management Planning
Review
Implementation
Checking
Corrective Action
Ten Steps to ISO Registration
10. Registration!
9. Final assessment by registrar
8. Take corrective actions
7. Pre-assessment by registrar
6. Submit quality manual for approval
5. Perform self-analysis audit
4. Select a third-party registrar and apply
3. Develop and implement the quality system
2. Select the appropriate standard
1. Set the registration objective
ISO 9000
ISO does not certify
ISO does not carry out certification.
ISO does not issue certificates.
ISO does not accredit, approve or control
the certification bodies.
ISO develops standards and guides to
encourage good practice in accreditation
and certification.
Benefits of ISO Standards
For business
Cost savings
Enhanced customer satisfaction
Access to new markets
Increased market share
Environmental benefits
• For Society
Confidence
Reliability
• For government
Expert opinion
Opening up world trade
Disadvantages
Extra time and money involved in the
registration process.
Distraction from other quality programs
A lot of work
Does not guarantee a quality product.
No inspection of the product is involved in
certification.
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