TESDA-SOP-QSO-13-F07

Reference No.

SELF ASSESSMENT GUIDE (PERFORMANCE ASSESSMENT)

Qualification Title COMPUTER SYSTEMS SERVICING NC II

COC 1 Title INSTALL AND CONFIGURE COMPUTER SYSTEMS

Instruction
• Read each question in the left-hand column of the chart.
• Mark a check opposite each question to indicate your answer.
Can I? YES NO
 Assemble computer hardware*

- Plan and prepare unit assembly

- Identify and obtain the materials, tools and equipment in
accordance with job requirements
- Follow the OH & S policies and procedures to ensure
operation safety requirements
- Assemble computer hardware in accordance with job and
system requirements
- Configure Basic-Input-Output System (BIOS)
 Prepare installer*
- Create portable bootable devices
- Customize installers
- Install portable applications
 Install operating system and drivers/peripheral installation
work*
- Install operating system
- Install and configure peripherals/devices
- Access and install OS and drivers update/patches
- Undertake on-going checks to ensure quality of work
 Install application software based on software *
- Install application software based on installation guide and
software license agreement
- Carry out variation to application software installation
- Access and install software updates
 Conduct testing and documentation*
- Test devices/systems and/or installation
- Conduct stress test
- Follow 5S and 3Rs according to environmental policies

ELCCSS 213-0614 1
Computer Systems Servicing NC II
 - Prepare and forward documentation to appropriate
personnel
I agree to undertake assessment in the knowledge that
information gathered will only be used for professional development
purposes and can only be accessed by concerned assessment
personnel and manager/supervisor.

Candidate’s Name & Signature:

NOTE:* Critical aspect of competency

TESDA-SOP-QSO-13-F07

Reference No.

ELCCSS 213-0614 2
Computer Systems Servicing NC II
SELF ASSESSMENT GUIDE (PERFORMANCE ASSESSMENT)

Qualification Title COMPUTER SYSTEMS SERVICING NC II

COC 2 Title SET UP COMPUTER NETWORKS

Instruction
• Read each question in the left-hand column of the chart.
• Mark a check opposite each question to indicate your answer.
Can I? YES NO
 Install network cables*
- Determine and plan the cable route
- Identify and obtain network materials necessary to
complete the work
- Obtain the needed tools, equipment and testing
devices
- Use appropriate personal protective equipment
- Perform cable splicing based on standards
- Install network cables and cable raceway
- Perform and check installation work
- Follow 5S and 3Rs
 Set network configuration*
- Check network connectivity of terminals
- Diagnose and remedy fault or problem in the network
System
- Configure Network Interface Card settings
- Carry out communication checking between
Terminals
- Respond to unplanned events or conditions
 Set router/Wi-Fi/wireless access point/repeater
configuration*
- Configure client device system settings
- Configure Local Area Network port
- Configure Wide Area Network port
- Configure wireless settings
- Configure security/firewall/advance settings
 Inspect and test configured computer networks*
- Undertake final inspections
- Check computer networks
- Prepare complete reports

ELCCSS 213-0614 3
Computer Systems Servicing NC II
 I agree to undertake assessment in the knowledge that information
gathered will only be used for professional development purposes and
can only be accessed by concerned assessment personnel and
manager/supervisor.

Candidate’s Name and Signature: Date:

NOTE:* Critical aspect of competency

TESDA-SOP-QSO-13-F07

Reference No.

ELCCSS 213-0614 4
Computer Systems Servicing NC II
SELF ASSESSMENT GUIDE (PERFORMANCE ASSESSMENT)

Qualification Title COMPUTER SYSTEMS SERVICING

COC 3 Title SET UP COMPUTER SERVERS

Instruction
• Read each question in the left-hand column of the chart.
• Mark a check opposite each question to indicate your answer.
Can I? YES NO
 Set up user access*
- Create user folder
- Configure user access level
- Perform security check
 Configure network services*
- Check normal functions of server
- Install/update required modules/add-ons

- Confirm network services to be configured

- Check operation of network services

- Respond to unplanned events or conditions

 Perform testing, documentation and pre-deployment
procedures*
- Undertake pre-deployment procedures
- Undertake and configure peripherals/devices
- Prepare and complete reports

I agree to undertake assessment in the knowledge that

information gathered will only be used for professional
development purposes and can only be accessed by concerned
assessment personnel and manager/supervisor.

Candidate’s Name and Signature: Date:

NOTE:* Critical aspect of competency

TESDA-SOP-CACO-07-F22

Reference No.

ELCCSS 213-0614 5
Computer Systems Servicing NC II
SELF ASSESSMENT GUIDE (PERFORMANCE ASSESSMENT)

Qualification Title COMPUTER SYSTEMS SERVICING NC II

MAINTAIN AND REPAIR COMPUTER SYSTEMS AND

COC 4 Title
NETWORKS
Instruction
• Read each question in the left-hand column of the chart.
• Mark a check opposite each question to indicate your answer.
Can I? YES NO
 Plan and prepare for maintenance and repair*
- Plan and prepare maintenance and/or diagnosis of faults
- Obtain and check tools, equipment and testing devices
- Obtain materials necessary to complete the work
- Follow OHS policies and procedures
- Check computer systems and networks against job/service
order
 Maintain computer systems and networks*
- Use appropriate personal protective equipment
- Check normal functions of computer systems and
networks
- Perform scheduled/periodic maintenance
- Perform needed repairs and replacements
- Respond to unplanned events or conditions
 Diagnose faults of computer systems and networks*
- Manage and implement contingency measures
 Rectify/correct defects in computer systems and networks*
- Replace defective components or parts without
damaging the surrounding environment or services
- Make adjustments, if necessary
 Inspect and test the computer systems and networks*
- Undertake final inspections

- Check and test computer systems and networks

- Clear work site from all wastes

- Follow 5S and 4Rs according to environmental policies

- Prepare and complete reports

ELCCSS 213-0614 6
Computer Systems Servicing NC II
 I agree to undertake assessment in the knowledge that information
gathered will only be used for professional development purposes and can
only be accessed by concerned assessment personnel and
manager/supervisor.

Candidate’s Name &Signature: Date:

NOTE:* Critical aspect of competency

ELCCSS 213-0614 7
Computer Systems Servicing NC II
CANDIDATE’S GUIDE FOR THE PORTFOLIO ASSESSMENT

PORTFOLIO COVER SHEET

CANDIDATE’S NAME

POSITION/DESIGNATION
CONTACT
COMPANY
NUMBER(S)
COMPANY ADDRESS
QUALIFICATION COMPUTER SYSTEM DATE
APPLIED FOR SERVICING SUBMITTED
Portfolio evidence to be presented /submitted

 National Certificate in Computer Hardware Servicing NC II

 Certificate of Employment with job description
 Pictures/videos taken in the workplace with co-workers(with company name/logo)
 Training certificate
 Transcript of Records
 Diploma
 Written statements or references (from workplace supervisors, managers, etc.)

NOTE:
 Original copy of any five (5) of the identified documents shall be presented to the
assessor during the interview;
 If the assessor finds the evidences presented inadequate, he may still require the
candidate to undergo the performance assessment (Section 4 of the Training
Regulations).

I declare that these portfolio evidences presented are true and correct.

___________________
Candidate’s signature over printed name

ELCCSS 213-0614 8
Computer Systems Servicing NC II
Presentation of the Portfolio

Each document in the portfolio will need to be supported by a statement which outlines:
• The purpose of the document
• How the document relates to the requirements of the units of
competency/Qualification
• Information about those who have contributed or can verify evidence (Names,
address, contact numbers and items of evidence with which they have been
involved).
• Show links between each piece of evidence so that they build a picture of your
competence.

The PORTFOLIO must be organized and submitted in a legal size folder and
arranged in the following order:

1. Cover Sheet
2. Application Form (TESDA-SOP-CO-07-F21)
3. The index of evidence
4. The evidences (appropriately numbered)
5. Information of people who contributed or can verify evidence

ORGANIZATION OF THE PORTFOLIO

DOCUMENT DESCRIPTION
Shall contain the following:
• Candidate’s name
• Job title
1. Cover sheet
• Name and address of the candidate’s workplace
• Qualification title
• Submission date
Completely filled-out with picture (passport size, white background)
2. Application Form
(TESDA-SOP-CO-07-F21)
Shall include names, address, contact numbers and items of
evidence with which they have been involved.
3. Information of people who People involve may include:
contributed or can verify • Line manager
evidence
• Supervisor
• Team leader/Lead person
This explains the evidence, the context from which the evidence was
4. The candidate’s statement
drawn and the candidate’s role within it.

The index of evidence shall contain list items of evidence and assign
each item a unique reference number. This will enable items of
5. The index of evidence
evidence to be used against more than one evidence requirement.
E.g., Employment History - #1
The actual documents to be used in assessing competence. These
6. The evidences must be appropriately numbered and arranged according to the
sequence indicated in the Index.

RULES OF EVIDENCE

ELCCSS 213-0614 9
Computer Systems Servicing NC II
 RULE PARTICULARS
The Evidence is:
AUTHENTIC  Candidate’s own work
 Genuine
The Evidence:
 Shows that the candidate consistently meets the standards
CONSISTENT
under workplace conditions
 Incorporates multiple items of evidence
The Evidence
 Reflects the candidate’s current knowledge
CURRENT  Establishes that the candidate can meet the elements and
performance criteria specified in the current version of the
Competency Standard
The Evidence:
RECENT  Shows the latest training attended by the candidate relative to
the current version of the Competency Standard
The Evidence:
 Covers all the elements
 Meets ALL the evidence requirements
SUFFICIENT  Meets ALL the dimensions of competency- o Task skills
o Task management skills o Contingency
management skills o Job/role
environment skills
The Evidence is:
 Related to the current version of the CS
VALID  Relevant to the Elements, Performance Criteria
 Consistent with the Range of Variables and Evidence Guide
of the CS

ONLY DOCUMENTS THAT MEET THE SIX (6) RULES SHALL BE USED AS
EVIDENCE TO ASSESS COMPETENCE.

ELCCSS 213-0614 10
Computer Systems Servicing NC II