COMPETENCY-BASED
CURRICULUM

Sector:

ELECTRONICS
Qualification:

COMPUTER SYSTEMS SERVICING NC II

DIFFUN HIGH SCHOOL 

Diffun, Quirino
 ArticleI.
 

TABLE OF CONTENTS

Page

 A. . COURSE DESIGN ....................................................................................... 1-5

B. MODULES OF INSTRUCTION .................................................................. 6-85

  BASIC COMPETENCIES .......................................................................... 6

o   Participating in workplace communication ………………… ............. 7-10
o   Working in a team environment ………………............................... 11-13
o   Practicing career professionalism .……………. ............................ 14-17
o   Practicing occupational health and safety procedures .................. 18-22

  COMMON COMPETENCIES .................................................................. 23

o   Applying quality standards …………………………………… .......... 24-27
o   Performing computer operations ................................................... 28-34
o   Performing mensuration and calculation ....................................... 35-38
o   Preparing and interpreting technical drawing ................................ 39-42
o   Using hand tools ............................................................................ 43-47
o   Terminating and connecting electrical wiring and electronics
circuit component .......................................................................... 48-52

  CORE COMPETENCIES ......................................................................... 55

o   Install and configure computer systems ........................................ 56-61
o   Set-up Computer Networks ........................................................... 62-68
o   Set-up Computer Servers .............................................................. 69-75
o   Maintain and Repair Computer Systems and Networks ................ 76-85
 

COURSE DESIGN

Course Title : COMPUTER SYSTEMS SERVICING NCII 

Nominal Duration : 280 hours 

Course Description :

This course is designed to develop and enhance knowledge, skills, and attitudes of a
Computer Systems Service Technician in accordance with industry standards. It covers
basic and common competencies in addition to the core competencies such as to install
pand configure computer systems, set-up computer networks and servers and to maintain
and repair computer systems and networks.

Entry Requirements:

Candidate/trainee must posses the following qualifications, must be:

  Able to communicate both oral and written

  Physically and mentally fit.
  With good moral character.
  Can perform basic mathematical and logical computations.
  Analytical and logical thinking

CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS -1-

 

COURSE STRUCTURE:

BASIC COMPETENCIES
(40 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating in 1.1.1 Obtain and convey workplace 10 hours
workplace workplace information
communication communication 1.1.2 Complete relevant work-
related document
1.1.3 Participate in workplace
meeting and discussion
2. Work in a team 2.1 Working in a 2.1.1 Describe and identify team 10 hours
environment team role and responsibility
environment 2.1.2 Describe work as a team
member
3. Practice career 3.1 Practicing 3.1.1 Integrate personal objectives 10 hours
professionalism career with organizational goals.
professionalis 3.1.2 Set and meet work priorities.
m 3.1.3 Maintain professional growth
and development.
4. Practice 4.1 Practicing 4.1.1 Identify hazards and risks. 10 hours
occupational occupational 4.1.2 Evaluate hazards and risks.
health and health and 4.1.3 Control hazards and risks.
safety safety 4.1.4 Maintain occupational health
procedures procedure and safety awareness.

COMMON COMPETENCIES
(80 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Apply quality 1.1 Applying quality 1.1.1 Assess quality of received 12 hours
standards standards materials
1.1.2 Assess own work
1.1.3 Engage in quality
improvement
2. Perform 2.1 Performing 2.1.1 Plan and prepare for tasks 12 hours
computer computer to be undertaken
operations operations 2.1.2 Input data into computer
2.1.3 Access information using
computer
2.1.4 Produce output/datd using
computer system
2.1.5 Use basic functions of a
web browser to locate
information
2.1.6 Maintain computer
equipment and systems

-2- DONALD B. MANDAC DIFFUN HS CBC Computer Systems Servicing NC II

 

Units of Nominal
Module Title Learning Outcomes
Competency Duration
3. Perform 3.1 Performing 3.1.1 Select measuring 12 hours
mensuration mensuration instruments
and calculation and calculation 3.1.2 Carry out measurements
and calculation
3.1.3 Maintain measuring
instruments
4. Prepare and 4.1 Preparing and 4.1.1 Identify different kinds of 12 hours
interpret interpreting technical drawings
technical technical 4.1.2 Interpret technical drawing
drawing drawing 4.1.3 Prepare/make changes on
electrical/electronic
schematics and drawings
5. Use hand tools 5.1 Using hand 5.1.1 Plan and prepare for tasks 12 hours
tools to be undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate hand tools
and test equipment
5.1.4 Maintain hand tools
6. Terminate and 6.1 Terminating 6.1.1 Plan and prepare for 10 hours
connect and connect termination/connection of
electrical wiring electrical wiring electrical wiring/electronics
and electronics and electronics circuits
circuit circuit 6.1.2 Terminate/connect
wiring/electronic circuits
6.1.3 Test
termination/connections of
electrical wiring/electronics
circuits
7. Test electronic 7.1 Testing 7.1.1 Determine criteria for testing 10 hours
components electronic electronics components
components 7.1.2 Plan an approach for
component testing
7.1.3 Test components
7.1.4 Evaluate the testing process

CORE COMPETENCIES
(160 hours)

Units of Nominal
Module Title Learning Outcomes
Competency Duration
1. Install and 1.1 Installing and 1.1.1 Assemble computer 40 hours 
configure configuring hardware
computer computer 1.1.2 Prepare installer  
systems  systems  1.1.3 Install operating system and
drivers for peripherals/
devices
1.1.4 Install application software
1.1.5 Conduct testing and
documentation
2. Set-up 2.1 Setting-up 2.1.1 Install network cables  40 hours 
CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS -3-
 

 ASSESSMENT METHODS:

  Hands on
  Direct observation
  Practical demonstration
  Oral and written exam

COURSE DELIVERY:

  Lecture-demonstration
  Self-paced instruction
  Group discussion

TRAINER’S QUALIFICTION (TQ II) 

  Must be a holder of Computer Hardware Servicing NCIII or equivalent available

qualification
  Must have completed Training METHODOLOGIES II (TM II)
  Must be physically and mentally fit
  *Must have at least 2 years relevant job/industry experience

-6- DONALD B. MANDAC DIFFUN HS CBC Computer Systems Servicing NC II

 

MODULES OF INSTRUCTION

BASIC COMPETENCIES

COMPUTER SYSTEMS SERVICING NC II

 
 

BASIC COMPETENCY : COMMUNICATIONS 

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION 

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION 

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to obtain, interpret and convey information in
response to workplace requirements.

SUGGESTED DURATION : 10 hours

QUALIFICATION LEVEL : NC II

PREREQUISITE : Receive and Respond to Workplace Communication (NC I)

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Obtain and convey workplace information

LO2. Complete relevant work related documents.

LO3. Participate in workplace meeting and discussion.

CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS -8-

 

UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM 

MODULE TITLE : PRACTICING CAREER PROFESSIONALISM 

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes in
promoting career growth and advancement, specifically to
integrate personal objectives with organizational goals set
and meet work priorities and maintain professional growth
and development.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities

LO3. Maintain professional growth and development

CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS - 15 -

 

LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

 ASSESSMENT CRITERIA:

1. Personal growth and work plans towards improving the qualifications set for
professionalism are evident.
2. Intra and interpersonal relationship in the course of managing oneself based on
performance evaluation is maintained.
3. Commitment to the organization and its goal is demonstrated in the performance
of duties.
4. Practice of appropriate personal hygiene is observed.
5. Job targets within key result areas are attained.

CONTENTS:

  Personal development-social aspects: intra and interpersonal development

  Organizational goals
  Personal hygiene and practices
  Code of ethics

CONDITIONS:

The students/ trainees must be provided with the following:

  Workplace
  Code of ethics
  Organizational goals
  Hand outs and Personal development-social aspects
  CD’s, VHS tapes, transparencies 

METHODOLOGIES:

  Interactive -lecture
  Simulation
  Demonstration
  Self paced instruction

 ASSESSMENT METHODS:

  Role play
  Interview
  Written examination

- 16 - DONALD B. MANDAC DIFFUN HS CBC Computer Systems Servicing NC II

 

LO2. SET AND MEET WORK PRIORITIES

 ASSESSMENT CRITERIA:

1. Competing demands to achieve personal, team and organizational goals and

objectives are prioritized.
2. Resources are utilized efficiently and effectively to manage work priorities and
commitments.
3. Practices and economic use and maintenance of equipment and facilities are
followed as per established procedures.
4. Job targets within key result areas are attained.

CONTENTS:

  Organizational key result areas (KRA)

  Work values and ethical standards
  Company policies on the use and maintenance of equipment

CONDITIONS:

The students/ trainees must be provided with the following

  Hand outs on
- Organizational KRA
- Work values and ethics
- Company policies and standards
- Sample job targets
  Learning guides
  CD’s, VHS tapes, transparencies

METHODOLOGIES:

  Interactive lecture
  Group discussion
  Structured activity
  Demonstration

 ASSESSMENT METHODS:

  Role play
  Interview
  Written examination

CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS - 17 -

 

LO2. INPUT DATA INTO COMPUTER

 ASSESSMENT CRITERIA:

1. Data entered into the computer using appropriate program/application in

accordance with company procedure
2. Accuracy of information checked and information saved in accordance with
standard operating procedures
3. Inputted data stored in storage media according to requirements
4. Work performed within ergonomic guidelines

CONTENTS:

  Relevant types of software

  Communication skills to identify lines of communication, request advice, follow
instructions and receive feedback
  Storage devices and basic categories of memory
  Basic ergonomics of keyboard and computer user

CONDITIONS:

The students/trainees must be provided with the following:

  Equipment:
- 1 unit of computer
- voltage regulator/UPS
  Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
  Supplies/Materials:
- Operating system
- Application program

METHODOLOGIES:

  Lecture-demonstration
  Self-paced instruction
  Group discussion

 ASSESSMENT METHODS:

  Hands-on
  Direct observation
  Practical demonstration

CBC Computer Systems Servicing NC II DONALD B. MANDAC DIFFUN HS - 31 -