MANOJ CHAUHAN manoj.chauhan26@gmail.

com
Project Manager +91-9953712722

Executive Summary
18+ years of extensive experience in Telecom & I.T. industry and over 12+ year experience in analy-
sis, design, development, testing and implementation. And 8 years of experience as Freelancer
Project Management Consultant.

Over 9 years of end-to-end Business Analysis experience in the IT Industry; expertise in full software
life-cycle implementation, upgrades, production support, rollout & enhancement from business
analysis, testing, cut-over & migration, go-live assistance till post implementation support. Technical
and business knowledge of implementing Agile Software Development methodology. Made successful
use of the opportunity to become part of vendor management and negotiations. Successfully
managed high-profile regulatory and financial projects globally.
Excellence in designing solutions for wide range of scenarios like launch of CRM application in Asia
Pacific, extending North America applications to Global level, introducing and launching campaigns in
Asia Pacific, Audit management. Expert understanding of SDLC processes and Agile favoured
development methodologies (Waterfall, Agile Framework, Kanban Principles).
Worked in all phases of SAP life cycles including analysis, design, development, testing, deployment,
post-production support/maintenance, documentation and end-user training.
Expertise in working with all the modules of BI & BO like Designer, Universe, Web Intelligence, WAD,
Desktop Intelligence, Info view, Import Wizard, Crystal Reports, Xcelsius (QAAWS, Live Office), Web
Intelligence Rich Client.
Expertise in creating, organizing, publishing and scheduling reports using Central Mgmt. Console
Excellent analytical, Problem solving, interpersonal skills and team player with ability to work under
tight schedule.
And also having basic knowledge of Networks including SDN.
Having deep knowledge of SIP (Service Improvement Plans) and Project Risk Management.
Experience of handling the project independently from the client side.
Highly motivated and adaptive with an ability to grasp things quickly and possesses excellent inter-
personal, technical and communication skills.
Handling Projects involving client interactions and involved in solution design and development in SAP
BI. Also involved in development of multiple projects involving ABAP in SAP ECC and SAP CRM.
Completed 7 implementation projects including automobile, manufacturing and telecom industries.
Involved in SAP BW Implementation which includes Data-Modelling, Data Extraction, Data Loading,
Scheduling, Monitoring, COPA Modelling, B Ex Query Designer and B Ex Analyser, Transformations
and involved in Performance tuning of the System.

 Domain Expertise: Manufacturing, Telecom, Oil & Gas and Automobile 

SAP Functional Exposure:

Mapping business requirements, undertaking, Preparing the Blueprint (AS-IS, TO-BE) and quick gap ana -
lysis for ECC-SCM, HCM, FI-CO, SD, MM, PP, DBM modules
Excellent knowledge in ASAP methodology, Waterfall, Scrum and Agile.
Preparing the detailed technical solutions for functional requirements
Ensured Phase wise documentation prepared such as Configuration, functional, technical, test case, test
plan, test scripts, and cut over activates documents before Go-live the project

 SKILL SET 
Functional
-Project Management -Strategy Planning -Set up IT Roadmap
-Operations Management -Start up Planning & Business Growth -Process Standardization
-Organizational Visioning -Drafting Blueprint -Business Process Reengineering
-Organizational Restructuring -Value Engineering -Cost Reduction

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MANOJ CHAUHAN [email protected]
Project Manager +91-9953712722

Techno-Functional
-SAP Implementation -As-Is / To-Be Analysis -Solution Identification
-Go-live and Post Go -Live -User Acceptance Testing -End User Training
-Risk Management -Technical Documentation -Quality Assurance

Professional Experience:
Working as a Freelancer Project Management Consultant since Jan’14.
Worked with E-Zest Solutions Limited as Project Manager SAP from May’12 till June’13.
Worked as Team Lead SAP BI/BO for OST, Gurgaon from Nov’11 till May’12.
Worked as BI lead consultant for Carnation Auto India Ltd. Noida, from May’09 till Nov’11.
Worked as Business Analyst for One97 Communications, Noida from Apr’07 till Aug’08.
Worked as Analyst for Orange Business Services, Gurgaon from Jan’06 till Feb’07.
Worked as Channel Sales Analyst for Airtel Limited, Noida from Oct’04 till Jan’06.

 EMPLOYMENT DETAILS 

 FREELANCER Since Jan’14

 Role: Project Management Consultant – SAP & Other Enterprise Solutions

Roles and Responsibilities:

Creating Scope of the Project, Resource requirements and Plan release roadmap
Prepare functional specifications, interviewing the business and capturing all requirements.
Becoming aware of business trends, economic conditions, customer developments, competitive activi-
ties, historical category learnings etc. to make forecast recommendations and highlight potential is-
sues within the current Customer build.
Assisting in delivery of planned net revenue, trade spend and MC objectives, in a manner that is con-
sistent with the strategic direction for the business.
Having the responsibility for ensuring the forecast is accurate and reflects the latest thinking on in-
market execution and underlying performance trends.
Ownership of the projects running across India.
Responsible for Business Sales Analysis, Revenue Analysis, Competition tracking and Business sales
forecast.
Responsible for making sales presentation on weekly, monthly quarterly and annually as required for
the business.
Managing the Entire budget of all the projects undertaken by the company starting from resource hir -
ing till project execution.
Entirely responsible for operations, Project Management, Project Planning, Project Execution.

 E-Zest Solutions Limited May’12 till June’13

Project 1:
Client: Reliance Industries Limited
Role: Project Manager SAP
Project Name: Star Project (Smart Transformation of Business)

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MANOJ CHAUHAN [email protected]
Project Manager +91-9953712722

Roles and Responsibilities:

Responsible for Project Initiating, Project Planning and Designing, Project Monitoring and Controlling-
scope, milestones & deliverables, quality standards & timelines project exceptions handling as well as
project closure.
Competently resolved customer issues, oversaw scheduling and timelines with appropriate resource,
focusing high-level implementation of technical solution for functional requirements
Managing the team of consultants of core Technical and functional modules for SAP BI/BW, BOBJ,
BPC, SPP, APO, ABAP and few are of non-SAP natured (SharePoint and .net technology).
Effectively managed the solution designing and development of End-to-End Implementation as well
as conducted analysis, design, development, testing and documentation of the objects.
Project handover to post implementation support and maintenance.
Contribution towards enhancing project management guidelines
Establishes smooth communication channels with customer and update the project status timely
Reviews the status of corrective and preventive actions implementation recruitment of resources
Define the team lead and team member goals, roles and responsibilities - KPI
Managing the project implementation and support, resource level mastics continue production sup -
port
Conducting and managing the client meetings and workshops for requirement gathering
Establishes smooth communication channels with customer and updating the project status timely
Ensured delivery of the project on time
Managing and utilized (ABAP, BI, BO, XI, EP) resources / Teams to implement the project and pro-
duction support activates
Managed and Participated for Unit Testing, Integration Testing & User acceptance testing
Definitions and Managed SAP Centre of Excellence Internal Audit process set up for Support opera -
tions and documentation all development projects

Additional Responsibilities:

Managed and involved in day-to-day production technical support and operation issues, incidents/
Problem / change request resolved within SLA-TAT.
Assigned the incidents to respective consultants and ensure that they were resolved in turnaround
time (TAT)
Conducted and attended the weekly monthly meeting with Incident team and Problem Management
team to resolve the log pending issues
Successfully handled the:
o Managed and involved in technical team recruitment and on-board and off-board process
o Employee probation confirms and Anniversary reviews – Performance Dialog.
o Team member trainings and career plan.
Instrumental in ensuring timely delivery of ABAP, Workflow, XI, Portal and BI and BO transition.
Process set and conducted an SAP COE Internal Audit for Support Operations, and successfully car-
ried out process setup as well as audit team build up, Audit process, Audit parameters, Audit calen -
dar and Audit report.
Managed and ensured all the FS and TS documented properly
Managed and attending the daily/weekly/monthly status reports with presentation of testing status
call review tracking of the defects.
Successfully carried out activates like defect management, closure, testing calls, reviews, testing
gate closure related communication
Managed and designed Transition plan and schedules to complete the transition between project
team to BAU Support team for every project.

Project 2:
Client: The Great Eastern Shipping Company Ltd.
Role: Project Manager SAP Implementation
Project 3:
Client: Allied Blenders & Distillers Pvt. Ltd.
Role: Project Manager SAP.

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MANOJ CHAUHAN [email protected]
Project Manager +91-9953712722

Project 4:
Client: UNICEF
Role: SAP-BI (Support Project).

 CARNATION AUTO INDIA PRIVATE LIMITED May’09 till Nov’11

Role: SAP BI Lead Consultant

Project Name: SAP Implementation.

Roles and Responsibilities:

Involved in full life cycle implementation including Gap Analysis, blueprinting, Design, Development
and Testing of Security Authorization.
Extensively involved in Gap Analysis in analysing the legacy reports (for e.g. Sales reports like Title
based reports, Overhead, Payroll etc.) and prepared the Functional Specification and its
Corresponding Technical Specification.
Created many Proofs of Concepts to help understand the requirement with the Business and also to
analyze the performance issues in the design
Regular interaction with the functional team and end users to understand their Reporting
Requirements and creating related informational document
Worked extensively on the new features of Netweaver BI 7.0 BEx Analyzer. Created queries using BI-
Reporting variables (using Offset values) for ITD (Inception to date), YTD (Year to date) and MTD
(Month to date)
Extensively worked with General Ledger, Account Receivable and Accounts Payable data sources to
extract the data into the BI server based on their time stamp
Developed workbooks, info set Queries, structures and used RRI jump to query to drill down from
Summary to detail queries
Created a customer exit variables for different specific requirements. Also customized the system
generated BEx messages to Self-Explanatory Custom Messages
Worked with Security team to Test and Document the access of different Roles (Power user and End
user) with Queries and Workbooks on the new Security Authorization in BI (Analysis Authorization)
Extracted data from the legacy systems like FDM (Financial Data Management) and Informatica into
BI by Creating Info Objects, Info Cubes, DSO, MultiProviders, Info Sources, Transformation rules
Created DSO (Standard and Write Optimized) to stage data before transferring contents to other data
targets using Data Transfer Process (DTP)
Rich experience in Aggregates, Performance Tuning, Partitioning, Compression, BW Statistics and BW
Job Scheduling, Testing, Go-Live, Production Support, End-user training and Documentation.
Excellent working experience in Authorization Objects, BW Configuration and BW Extractors,
User-exits.
Involved in the implementation of SD, MM, PP, CO-PA, DBM and FI Info cubes to extract the data
from R/3 system and transporting into BW and monitoring them.
Used BW Administrator Workbench to develop connections to BW sources, activate and enable
Standard Business Content, or develop fully custom solutions.
Transported Queries and Workbooks with their respective Roles from Development to Quality System
Automated BPC to BI data loads from application server to BI data targets using logical file name in
Infopackage. Involve in building financial & budgeting reports and applying functions based on
requirements. Command on System Integration (SI&T) practices and also addressed BPC product
limitations.
Performed various tuning techniques (aggregates, statistics, partitioning and multi-providers, OLAP
Cache) to optimize the query performance. Environment: Net Weaver 2004s - BI 7.0, SAP ECC 6.
Specially worked on creating a Company Sales and Service Dashboard for MD office. This Dashboard
is used for Monitoring the Daily Weekly Monthly and Yearly Sales and Service performance of the
Company. Under this Dashboard there were around 150 Reports clubbing to one Dashboard.

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MANOJ CHAUHAN [email protected]
Project Manager +91-9953712722

 One97 Communications Pvt. Ltd. Apr’07 --- Aug’08

Role: Business Analyst- Reporting solutions & Business Intelligence

Description:
One97 is a pioneer in mobile internet services for consumers in India. It has the widest and largest deploy-
ment of telecom application cloud platform. Thriving on innovation, One97 delivers mobile content, advert-
ising and commerce services to millions of mobile consumers.
Headquartered in New Delhi, One97 is more than 1,000 people strong team with regional offices in Mumbai,
Chennai, Dhaka, Lagos and Dubai. We have raised significant funding from marquee investors like Intel Cap-
ital, SAIF Partners. Silicon Valley Bank and SAP Ventures.
Roles and Responsibilities:

Conduct analysis on service performance data and provide intelligent reports to understand business
impacting issues
Implemented Pentaho BI Tool for Reporting and Analysis.
Designed adhoc Pentaho (Open-Source BI Tool) Reports for Various Dep’t. & for Clients.
Design, Develop and Implement Dashboard for all Business Division
Providing vertical based analysis (monthly, quarterly, yearly) on Key Performance Indicators to find
trends.
Plan and implement improvement projects to improve metrics continuously.
Responsible for All In dial and out dial Service reporting on Daily Basis.
Interaction with major Telecom Players for their Data and Revenue Reports as per the frequency de-
cided.
Reports Developed for Internal Clients include revenue Dashboard, Revenue report for all Tele-
com Operators PAN INDIA. Score Card, Daily Sales Report for TOP Management. Departmental
Dash Board for IT, Products, HR, Content, Service Delivery Teams.
Application Analysis Reports for all Products and Applications.
Trend Analysis for Services and Applications. Monthly, quarterly & annual performance target and
service quarterly reports.

Project Name: BI Implementation

Application: Pentaho BI Suite 3.6 GA
Role: Business Analyst BI

Description:
The Pentaho BI Suite provides a full spectrum of business intelligence (BI) capabilities including query and
reporting, interactive analysis, dashboards, data integration/ETL, data mining, and a BI platform that has
made it the world's most popular open-source BI suite.

 Equant Solutions India Pvt. Ltd. Jan’06 --- Jan’07

Role: Billing and Revenue Analyst

Roles and Responsibilities:
Working as Billing Analyst for GOLD (Global Order Lifecycle Delivery) which is Orange global, web-
based sales order entry and management system.
Responsible for all previous billing and revenue reconciliations pending from last 4 years.

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MANOJ CHAUHAN [email protected]
Project Manager +91-9953712722

-Bill & Revenue Assurance -Business Automation -Sales Analysis

-Sales Coordination -Channel & Retail Sales -Project Management

-CRM -Report Generation -MIS & Key Account Management

-Quality Assurance -Claim Settlement -Data Reconciliation & Team Handling

Proficiency in managing the database and generating reports like, billing reports, Swiss reports, MIS
and etc.
Significant experience at addressing client queries and ensuring customer retention.
Successfully completed a Six Sigma Green Belt Training and actively participated in Six-Sigma pro -
jects.
Adeptly gathered requirements, understood business issues/needs and translated them into effective
Scope of Work Statements, useful to business area experts and the technical developers.
Excellent communication & interpersonal skills with proven abilities in customer relationship manage -
ment.

Additional Responsibility

Worked on Project for GOLD Reporting application which is a central reporting application that allows users
to query and report on the GOLD order book, order lifecycle, lead times and other KPI.

 AIRTEL (Bharti Televentures Ltd.) Oct’04 Jan’06

 Role: Channel Sales Analyst
 Roles and Responsibilities:

 Handling the preparation of MIS reports for sales (Prepaid Acquisition, Post Paid Acquisition, and Rev-
enue) on a monthly, quarterly and annual basis.
 Evaluating AVCV reports, MEF Compliance & SEF Compliance Dealer, distributor wise
to ensure seamless operations.
 Rendering full support to the sales & marketing teams to attain the set targets.
 Conducting an evaluation of sales across territory markets and executing new
schemes to attain an upward trend in the Sales Graph.
 Preparing and delivering sales presentations to update the management about the
current scenario and facilitate decision making
 Proficiently working on the Electronic Customer Relationship Management package and the Channel
Sales Management System. Manage customer service operations for rendering and achieving quality.
 Coordinating backend activities and office administration to ensure smooth execution of operations.
 Interfacing with channel partners for escalating sales.
 Rendering support for front liners to channel mangers to escalate sales and enhance the CSI.
 Settling claims of distributors in the designated Turnaround Time
 Handling the billing and stock delivery at Distributor Point.