NAME: ________________________________ DATE: __________________
SECTION: ______________________________ SCORE: _________________
LEARNING ACTIVITY SHEET
ORAL COMMUNICATION
QUARTER 1- MODULE 3
Barriers to Communication
Objectives:
Explains why there is a breakdown of communication.
Uses various strategies to avoid communication breakdown.
Pre- Test
Directions: Read the sentences below and encircle the letter of your choice as an answer
1. It hinders communication when one has a speech defect.
a. Physical barrier c. Language barrier
b. Physiological barrier d. Psychological barrier
2. It is a barrier which hampers what one cannot just assert on what he/she wants to say.
a. Physical barrier c. Jumping to conclusions
b. Physiological barrier d. Lack of confidence
3. It happens when someone talks to you using his own lingo which makes the conversation ineffective.
a. Physical barrier c. Language barrier
b. Physiological barrier d. Psychological barrier
4. When somebody undermines one’s credibility, it results to communication breakdown.
a. Dysfunctional responses c. Lack of confidence
b. Stereotyping and generalization d. Attitudinal barrier
5. It is one factor that is usually associated with geographic location and distance.
a. Physical barrier c. Language barrier
b. Physiological barrier d. Psychological barrier
6. Knowing as if you know or making assumptions is another factor for communication breakdown.
a. Physical barrier c. Language barrier
b. Jumping to conclusions d. Psychological barrier
7. Sometimes, the other party just ignores the question or responds with an irrelevant answer.
a. Physical barrier c. Language barrier
b. Jumping to conclusions d. Dysfunctional responses
8. It is the use of unusual terminology which are technical in nature.
a. Language c. Slang
b. Barrier d. Jargon
9. It is another term for generalization.
a. Polarization c. Slang
b. Fossilization d. Jargon
10. In conversations, it is the least mastered skill which creates confusion.
a. Speaking c. Feedback
b. Listening d. Gestures
Let us watch a video available on https://www.youtube.com/watch?v=YNfSucN1dHA and answer the questions
Below.
Anwswer the following questions:
1. What have you noticed about how each one communicates?
2. Did they fully understand each other?
3. What could be the factor which contributed to their misunderstanding?
4. What could be some other factors that contribute to communication breakdown?
I. Barriers to Communication
1. Language Barriers
Language and linguistic differences may act as barriers to communication. However, even when interacting in the
same language, if not fully understood by the receiver, the words used in a message may act as a barrier. A message
that includes a lot of specialist jargon and abbreviations will not be digested by a receiver who is not accustomed with
the terms used.
2. Psychological Barriers
The psychological condition of the receiver influences how the message is attained. For example, if someone has
personal issues and is stressed, they may be preoccupied by personal worries and not as receptive to the message as
if they were not stressed. Anger is one illustration of a psychological hindrance. When we are angry it is automatic to
utter things that we may later regret and to misinterpret what others are telling. Moreover, people with low self-
esteem may be less assertive and therefore may not feel at ease communicating - they may feel aloof about saying
how they really feel or read negative sub-texts.
3. Physiological Barriers
Physiological barriers may emanate from the receiver's physical condition. For example, a receiver with a defective
hearing may not grasp the entirety of spoken words, especially if there is a loud background noise.
4. Physical Barriers
An exhibit of a physical barrier to communication is regionalistic location between the sender and receiver.
Communication is easy over shorter distances as more communication media are available and less technology is
needed. Although current technology often serves to reduce the result of physical barriers, the advantages and
disadvantages of each communication channel should be emphasized so that an appropriate channel can be used to
hurdle the physical barriers.
5. Attitudinal Barriers
Attitudinal barriers are behaviors or perceptions that hinder people from interacting effectively. Attitudinal barriers to
communication may arise from personality conflicts, poor management, and reluctance to change, or no motivation.
Effective listeners of messages should attempt to hurdle their own attitudinal barriers to effect effective
communication.
6. Using generalizations and stereotypes.
Speakers who make unqualified generalizations undermine their own clarity and credibility. Be cautious not to get
holed in the habit of using stereotypes or making generalizations about complex systems or situations. Another form
of generalization is "polarization" or creating extremes. Try to be sensitive to the complexities of situations, rather
than viewing the world in black and white.
7. Jumping to immediate conclusion.
Confusing details with inferences is a common factor. Do not pretend you know the reasons behind events, or that
certain facts necessarily have certain meanings. Make sure you have all the information you can have, and then talk
clearly about the facts or interpretations you attach to those.
8. Dysfunctional feedbacks.
Ignoring or not responding to a suggestion or query quickly undermines effective communication. Interrupting others
while they are talking also creates a poor atmosphere for communication.
9. Lacking the confidence.
Lacking confidence can be a big barrier to effective communication. Being shy, difficulty being assertive, or low self-
worth can block your ability to express your needs and opinions known. Also, a lack of knowledge of your own rights
and opportunities in each situation can prevent you from telling your needs openly.
II. Overcoming Barriers
1. Active Listening.
Participative listening is a skill that can be gained and improved with practice. However, this skill can be difficult to
achieve and will, therefore, take time and delay. 'Active listening' means actively listening or fully focusing on
what is being said rather than just 'hearing' the message of the speaker. Active listening involves listening with all
senses. There are both verbal and non-verbal indicators that convey active listening. Non-verbal signs include
smiling (if appropriate), making eye contact, nodding at appropriate times, and avoiding interruptions. Theses
non-verbal cues relay the message that you are interested in what the speaker has to say, and that your attention
is fully invested. Giving verbal signs of active listening can also be meaningful. Paraphrasing involves looking for
slightly different terms to repeat the main idea of the speaker and is also great way to show active listening.
2. Use Common Language I
t's important to consider the audience that you're speaking to and use language that can be easily understood.
Avoid using unfamiliar terminology or jargon when speaking to clients and their families. An important tool to use
when speaking is to stop occasionally and ask questions to ensure that your message is being understood as
intended.
3. Give Constructive Response
While the response that you give the speaker/sender may occasionally be negative, it is important that it be
constructive in nature. The goal of the feedback should be to further the abilities of the speaker. This will bond
the interpersonal relationship and enhance future communications.
4. Focus on the issue, not the speaker.
Try not to take all personally, and similarly, express your own wants and opinions in terms of the job at hand.
Solve problems rather than attempt to manipulate others.
5. Be genuine rather than control.
Be yourself, openly and honestly. Be honest with yourself, and center on working well with the persons around
you, and acting with integrity.
6. Empathize rather than remain alone.
Although professional relationships entail some borders when it comes to interaction with colleagues, it is
important to show sensitivity, and to really care about the people you work with. If you don't care about them, it
will be difficult for them to care about you when it comes to being together. 29
7. Be patient towards others.
Allow for other points of view and be liberated to other ways of doing things. Diversity effects creativity and
innovation.
8. You must promote yourself and your own experiences.
Be strong about your own rights and needs. Undervaluing yourself motivates others to undervalue you, too.
Activity 1.
Directions: Talk with your family member(s) any topic you wish to and then answer the following questions:
1. Was there any miscommunication happened when you talked with your family member(s)?
2. Why do you think this happened?
3. What were the communication barriers you encountered?
4. What strategies should you use to avoid miscommunication
Activity 2.
Directions: Imagine that you are speaking to a group of teachers and parents in a gathering on understanding your
generation known as the "Millennial Generation."
1. Prepare a two-minute talk that conveys your ideas about the topic.
2. Your speech must emphasize who the millennials are and how they differ from other generations.
3. Find a partner before the speech deliveries.
4. Utilize the rubric below to assess each other's speech deliveries
_______________________ ________________________
APPLE M. SANTOS SIGNATURE OVER PRINTED NAME
Subject Teacher (PARENT/S)
