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Business Systems Analyst

William Ide is a business process analyst and senior auditor with over 15 years of experience in the healthcare, financial services, and insurance industries. He has a proven track record of developing innovative technical solutions that drive efficiency and realize over $1.5 million in cost savings. Ide has strong technical skills in various programming languages, databases, and analytics tools. He is skilled in requirements analysis, process improvement, project management, and mentoring junior staff.

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0% found this document useful (0 votes)
101 views3 pages

Business Systems Analyst

William Ide is a business process analyst and senior auditor with over 15 years of experience in the healthcare, financial services, and insurance industries. He has a proven track record of developing innovative technical solutions that drive efficiency and realize over $1.5 million in cost savings. Ide has strong technical skills in various programming languages, databases, and analytics tools. He is skilled in requirements analysis, process improvement, project management, and mentoring junior staff.

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WILLIAM D.

IDE
3608 Lake Country Drive ~ Denton, Texas 76210
(940) 595 - 6499 [email protected]
QUALIFICATIONS
Outstanding performer with MBA, strong technical skills and innate ability to id
entify and create innovative technical solutions for business process improvemen
ts. Recognized as a key contributor with The Broadlane Group and Scruggs Consul
ting; multiple winner of Employee of the Month and Star Performer Awards at Citi
Cards / CitiGroup. Excellent interpersonal and communication skills; team playe
r and leader who collaborates across the organization. Extremely gifted analyst
able to disseminate technical knowledge at appropriate audience level; trains a
nd mentors peers and junior staff; champions an environment of accountability an
d respect.
Areas of expertise include:
* Needs / Requirements Analysis * Business Process Solutions * Lean Initiatives
* Solution Development * Knowledge Transfer * Team Building / Mentoring
* Analytics / ROI Impacts * Implementations * Project Leadership
SELECT CAREER ACCOMPLISHMENTS
BROADLANE
* Conceived, developed and implemented process improvements with an ROI exceedin
g $1 Million.
* Recovered more than $500,000 in unpaid vendor administrative fees via tools de
veloped to identify gaps.
CITICARDS / CITIGROUP
* Delivered, as main developer, a Loans Application resulting in $10 Billion in
new loans within 24 months.
* Reduced outstanding issues from 50+ to less than 20 daily through strong techn
ical and problem resolution skills.
PROFESSIONAL EXPERIENCE
THE BROADLANE GROUP, Dallas, TX 2007 - Present
Healthcare group purchasing organization offering business solutions to the heal
thcare industry.
Business Process Analyst, 2009 - November, 2010
Senior Auditor, 2007 - 2009
* Strategic and tactical leader for business process team of three: Subject Mat
ter Expert offering technical guidance in the analysis, design and delivery of i
mproved processes and procedures.
* Collaborates throughout the organization to define requirements and develop in
novative solutions that drive efficiency and productivity and realize cost savin
gs.
* Analyzes customer and vendor data for vendor audits; delivers ongoing support
during audit process.
* Project Lead for Green Belt projects VendorAudit and Workzone; contributed on
several Black Belt projects with the Lean Six Sigma Team.
* Designs, develops and implements all data cleansing processes and Microsoft Ex
cel VB.NET COM add-ins used for extraction and reporting of metrics to internal
and external customers. This includes developing and managing all necessary stor
ed procedures, function, SSIS packages and scheduled jobs.
* Key initiatives include:
- Design, development and implementation of VB.NET applications for Measles Tool
and Capital Equipment Tracking System that identify gaps in monthly reporting o
f administration fees paid by vendors and suppliers.
- Design, development and implementation of all SilverCreek data service applica
tions for data cleansing.
- Development of six time-saving user interfaces.
- Lead effort to convert all DTS packages to SSIS packages for SQL Server 2008 m
igration.

WILLIAM D. IDE Page Two


PROFESSIONAL EXPERIENCE
CITICARDS, Irving, TX 2002 - 2007
Credit card division of CitiGroup.
Senior Systems Analyst
* Collaborated with business development, end-users, business owners and various
IT departments to develop technical documentation for projects; developed code
ensuring migration from development to UAT to production; updated and maintained
technical documentation; led issue resolution meetings.
* Partnered with on-site and remote development teams in identification and reso
lution of production and regression testing issues; supervised proper implementa
tion of new systems.
* Conducted performance analysis of key systems; conceived recommendations for i
mprovement.
* Key projects included:
- Migration of UCSS environment into web-based Java/J2EE environment including i
mplementation of Chordiant Business Objects.
- Development of Loans Application for full range of loan products.
- Development of CitiGroups`s UCSS system, a 4-tier CSR product installed on 20,
000+ workstations Development of utility applications improving efficiency of de
velopment and support teams.
SCRUGGS ACTUARIAL CONSULTING, Denton, TX 1998 - 2001
Actuarial /management consulting firm specializing in construction and deploymen
t of quantitative information.
Senior Consultant
* Led team in the design and development of an n-tier enterprise solution provid
ing insurance policy quoting and issuance, billing, claims and document printing
capabilities; managed requirements gathering, scope definition and interaction
with off-shore developers; coded core systems across all tiers.
* Ensured compliance with regulatory issues and satisfaction of requirements fro
m a data and business rule perspective; managed knowledge transfer to employees.
* Partnered with actuaries and with remote team of database developers on variou
s projects; mentored four developers on productive use of various tools.
TECHNICAL SKILLS
Oracle * Microsoft Windows * UNIX * Visual Basic * VB.NET * C# * Visual Modeler
* RAD * PVCS * Visual Source Safe * Delta * ClearCase * Subversion * SQL Server
* Stored Procedures * Procedure Builder * Toad * SAS * Chordiant * DTS / SSIS P
ackages * Access * SQL * ADO * OLE DB * ODBC * XML * Citrix * Telnet * VPN * VBS
cript * HTML * DHTML * ASP * MTS * Com/DCOM/COM * Crystal Reports * MS Office *
SQL Windows * SQL Base * SilverCreek DSA * Dataflux
EDUCATION & PROFESSIONAL DEVELOPMENT
UNIVERSITY OF NORTH TEXAS, Denton, TX
Master of Business Administration in Finance, 2006
Bachelor of Science in Economics, 1993
Bachelor of Science in Mathematics, 1992
Oracle Architecture / Administration and Backup / Recovery Courses
Six Sigma Green Belt, expected 2011
MCP - Designing and Implementing Desktop Applications with Microsoft Visual Basi
c 6.0, 2002
Brainbench VB6.0 Score 4.12 (Master), 2002
Brainbench SQL Server 7.0 Developer Score 2.81, 2002

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