Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment Task 2 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment Task 2 Emotional intelligence self-
assessment project

Task summary
Youare required to identify aspects of own emotional intelligence by completing a personality test and
a self-assessment.
You will then be required to develop an emotional intelligence development plan, based on your own
self-assessment, as well as feedback from your assessor provided in a meeting.

This task will be completed in the simulated work environment at Strathfield College.

Required
 Computer and Microsoft Office
 Access to the internet for research
 Emotional Intelligence Development Plan Template
 Personality Test Review Template

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Email with personality test results screen shot and personality test review attached
 Email with emotional intelligence development plan attached

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Re-Submission Opportunities
You will be provided feedback on your performance by yourassessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment Task 2 Instructions

Complete the following activities:

1. Complete a personality test.

Complete the personality test at the following link:
https://www.123test.com/personality-test/

Take a screen shot of the final results page of the test

2. Review the results of your personality test.

Now answer all of the questions below using the results of the test to guide your answers.

Each question should be answered in approximately a paragraph and be written in clear

and concise English.

Use the Personality Test Review Template to guide your work.

a. Document your ratings for each of the five factors as identified in the personality test results.
Include your score for each of the factors and how you rated on each factor, as well as your
strongest personality trait as shown by your highest score.

Personality Factor Score Rating

Openness to experience 22 Lo w

Conscientiousness 95 Very High

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 (Work ethic)

Extraversion 29 Low

Agreeableness 74 High

Natural reactions 21 Low

b. Reflecting on the results, identify what stood out for you in terms of what it tells you about
yourself as a person.
In my opinion, you can improve performance by working hard and giving yourself 100% to every task.
Because I always enjoy the work I'm involved in. We believe in staying calm in all situations, and the
pressure of work is not easily stressful. There is also a kind and friendly attitude. This means that you
are ready to help your colleagues in difficult situations or incomprehensible tasks.
c. Thinking about the questions asked as part of the personality test and your learnings as part
of this unit, identify five of your emotional strengths.
As per personality test, five of my emotional strengths are:
1. I am fully aware of my strengths, weaknesses, and the emotions within me
2.  I believe that I am self-regulated person which means I can easily handle or manage my
emotions or my impulse attitude.
3. I believe that I am empathetic towards others as I am very supportive by nature and easily
gets in helping the one who needs me at the time.
4. I am self-motivated which mean I love doing my work and I don’t believe being lazy.
5. I can easily manage health relationship between me and my workplace.
d. Thinking about the questions asked as part of the personality test and your learning as part of
this unit, identify five of your emotional weaknesses.
My five emotional weaknesses are:
1. I cannot compromise my interests and passions for anyone in the world, even family and
friends.
2. I really don’t know that how to say no to others because of my helping nature.
3. One of my weaknesses is that when I look closely at someone, I easily start to criticize
myself.
4. I am afraid from public speaking.
5. I have to work on my presentation skills.

e. Explain how you believe the emotional strengths you have identified above help your
workplace performance and relationships.
a. Self-awareness ensures that I do not hurt the sentiments of others and do not stick in to the
situation.
b. Self-Regulation strengths helps in understanding the situation and emotions of my colleagues
and this behaviour can also help me from being impulsive at my workplace.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 c. My Empathetic nature helps me maintaining the healthy and helpful atmosphere within the
workplace.
d. I am always motivated when I get away from negative feelings, and I always believe in
working hard and creating a positive attitude in any situation. It also helps create a positive
environment in the workplace, at least from my side.
.
f. Discuss how you believe your emotional weaknesses hinder your workplace performance and
relationships.
As I have lots of strengths within me there are also some weaknesses also which I have identified
some of the weakness which have created lots of problems in my performance and relationship:
1. I realized that I couldn't say no to my colleagues because of my beneficial personality and
behavior. It caused a lot of problems and affected my performance.
2. The next weakness is that it has an uncompromising personality. In short, passion and
interests cannot be compromised and can lead to big battles and debates.
3. As I know I have to work a lot on my presentation skills due which I am not able to present my
ideas or thoughts to my boss or manager.
4. I am quite afraid of public speaking which lead me to not to participate in any presentation or
event.

g. Complete the following table about personal stressors at work.

Identify at least four sources of stress that are most likely to result in workplace stress for you,
your stress response (emotional, physical, behavioural) and actions that you can take (or
have taken) to manage stress.

Personal stressor What is your stress response Actions to address

Long hours Stres Talk with employer

Deadlines are very tight Depression Tasks need to be schedule so,
that deadlines can be met.
Work is quiet boring Disinterest Always find the ways of doing the
sometimes work which can be creative.
There is lots of workload Frustration Always be organized towards the
work and also prepare the to do
lists for the work.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 h. Review the following list of needs and choose at least three that most trigger your emotions
when you don’t get these needs met. Consider this question in the context of the workplace.
 Acceptance
 Be understood
 Be in control
 Attention
 Peacefulness
 Order
 Safety
 Respect
 Be needed
 Be right
 Comfort
 Balance
 Variety
 Predictability
 New challenges
 Be loved/liked
 Be valued
 Be treated fairly
 Freedom
 Consistency
 Included
 Autonomy
 Fun

Now complete the table below.

Write down each need you have chosen and why this need is important to you at work.

Also give an outline of the emotions triggered in you when you don’t get these needs met and
ways that you can control your emotions in the face of not having your needs met.

Need and why this need is What is your emotional response Emotional control mechanism
important to you at work when this need is not met?
I always love being treated Lack in motivation Always explain the employers
equally and I always treat the for the organization to treat the
other employees equally employees equally.

I always try to be consistent Lack of confidence I always try to focus on the

tasks that are consistent and
also help me in increasing my
motivator or productivity.

I love to be stay organized Anger Always try to perform the tasks

with my work desk and the in specific order, which can help
documents that I required in reducing the confusion at the
during the working hours. completion of the tasks

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 Frustration Always try to be calm for that I
Peace.
always prefer to do meditation
or yoga.
In a peaceful environment I
can do my work more
concentration and properly.

i. What other criteria could you use other than those in the personality test to determine your
ownemotional strengths and weaknesses?Identify and describe at least three.
1. Always prepare or write down a list of qualities and things that may have a positive or
negative impact on others. Remember that these traits reflect you to people.
2. It's the best way or way to get a second opinion about something or a decision you're not sure
about. It always helps when you have a question about something.
3. Always write down what makes you happy and what can cause you sadness, anxiety, and
inferiority complex. It's a good idea to make a list of them so that you don't get caught up in
the situation or mood.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 3. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachments and ask for the place,
date and time of your meeting with them.

Attach your personality test results screen shot and your personality test review to the
email.

To: Assessor,

From:

Subject: Attaching the personality test results and the screenshot and the review of the test results.

Dear Assessor,

Hello, I'm writing this email. Having had a personality test, it helped me a lot to identify my strengths
and weaknesses that I hadn't noticed before. We also identified that it needed to be edited. And I
have attached a personality test to this email. I've also attached a screenshot of the results of this
email.

Regards

4. Meet with your assessor.

The objective of the meeting is to discuss your personality test review with you.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 At the meeting, you will be expected to identify and discuss the following:
 Your personal characteristics in relation to emotional intelligence, as set out in your
personality test results.
Personality Factor Score Rating

Openness to experience 22 Lo w

Conscientiousness 95 Very High

(Work ethic)

Extraversion 29 Low

Agreeableness 74 High

Natural reactions 21 Low

 Personal stressors, resulting emotions and actions to control emotional responses.

Personal stressor What is your stress response Actions to address

Long hours Stres Talk with employer

Deadlines are very tight Depression Tasks need to be schedule so,
that deadlines can be met.
Work is quiet boring Disinterest Always find the ways of doing the
sometimes work which can be creative.
There is lots of workload Frustration Always be organized towards the
work and also prepare the to do
lists for the work.

 Your own emotional response to unmet needs and effective strategies to control emotional
responses
1. Stress
2. Depression
3. Frustration
4. Lack of motivation
5. Anger
6. Lack of confidence

 The three needs that you have selected, and why each need is important to them at work, an
outline of the emotions triggered when they don’t get these needs met and ways that they can
control their emotions in the face of not having their needs met
1. Always try to be calm for that I always prefer to do meditation or yoga.
2. Always explain the employers for the organization to treat the employees equally.
3. I always try to focus on the tasks that are consistent and also help me in increasing
my motivator or productivity.
4. Always try to perform the tasks in specific order, which can help in reducing the
confusion at the completion of the tasks

5. Your own emotional strengths (at least 5) and how these can impact workplace
performance and relationships

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 6.  I believe that I am self-regulated person which means I can easily handle or manage
my emotions or my impulse attitude.
7. I believe that I am empathetic towards others as I am very supportive by nature and
easily gets in helping the one who needs me at the time.
8. I am completely aware about my strengths, weakness and the emotions which I am
having within myself.
9. I am very good at social-skills means I can easily manage health relationship between
me and my workplace.
10.  I believe I am self-motivated which mean I love doing my work and I don’t believe
being lazy.
Impact on workplace
11. Because of my helpful nature or behaviour, I have identified that I am not able to say
no to my colleagues which has created lots of problem and also affected my
performance.
12. Next weakness is that I have non-compromising nature which means I cannot
compromise my passion or interests which results sometime in huge fight or
arguments.
13. As I know I have to work a lot on my presentation skills due which I am not able to
present my ideas or thoughts to my boss or manager.
14. I am quite afraid of public speaking which lead me to not to participate in any
presentation or event.

 Your own emotional weaknesses (at least 5) and how these can impact workplace
performance and relationships
1. I cannot compromise my interest and passion for anyone in world not even for my family and
friends.
2. I really don’t know that how to say no to others because of my helping nature.
3. I am afraid from public speaking.
4. One of my weaknesses is that I easily start criticising myself whenever I see someone good
5. I have to work on my presentation skills
 Actions (at least 5) you could take to improve emotional intelligence through self-reflection
and feedback from others
1. Because of my helpful nature or behaviour, I have identified that I am not able to say no to my
colleagues which has created lots of problem and also affected my performance.
2. Next weakness is that I have non-compromising nature which means I cannot compromise
my passion or interests which results sometime in huge fight or arguments.
3. As I know I have to work a lot on my presentation skills due which I am not able to present my
ideas or thoughts to my boss or manager.
4. I am quite afraid of public speaking which lead me to not to participate in any presentation or
event.

Your assessor will also provide you with feedback about strategies for improving
emotional intelligence based on their review of the documents you submitted.

During the meeting, you are required to demonstrate effective communication skills
including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 5. Develop an emotional intelligence development plan.
After the meeting, using the feedback from your assessor and your personality test
review, fill out the Emotional Intelligence Development Plan Template.

You will need to identify at least five areas for improvement and/or gaps, and then
prioritise your list.

Identified area of emotional Assign a priority and briefly Actions to improve area of
intelligence development describe why. emotional intelligence
development
Empathy I will be quite open and
Priority 1
approachable for others. I will
completely open myself towards
Empathy will at the top most other and will help in
exchanging the empathy
priority because it will help me
attitude towards other.
to experience good and helping
relationship with others at my
workplace.

Self-awareness I will always try to look at my

Priority 2
own selves and try to pay
attention towards me to
This is because it will help me in understand myself more.
identifying and understanding
myself. So, that I can
understand the emotions and
characteristics of myself.

.
Empathy Positive nature.
Priority 3

It helps in creating the good

relationships

Self-management
Priority 4 I will always maintain and keep
the records of my work.
Will always complete my work
more effectively

  Natural reactions I will be stay calm and always

Priority 5
try to stay motivated towards
the situation of being pressure
  of work.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 This will help in being calm and
relaxing towards each and
almost every situations.   

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 6. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachment.

Attach your emotional intelligence development plan to the email.

To: Assessor,

From:

Subject: Attaching the emotional intelligence development plan.

Dear Assessor,

Hi Sir, I'm writing this email to let you know that I created an emotional intelligence plan according to
the template provided to me. This plan helped me identify the emotional abilities I had within myself.
Attach the document to this email. Please see the development plan.

Thank you

Regards

Identified area of emotional Assign a priority and briefly Actions to improve area of
intelligence development describe why. emotional intelligence
development
Empathy I will be quite open and
Priority 1
approachable for others. I will
completely open myself towards
Empathy will at the top most other and will help in
exchanging the empathy
priority because it will help me
attitude towards other.
to experience good and helping
relationship with others at my
workplace.

Self-awareness I will always try to look at my

Priority 2
own selves and try to pay
attention towards me to
This is because it will help me in understand myself more.
identifying and understanding
myself. So, that I can
understand the emotions and
characteristics of myself.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

 .
Empathy Positive nature.
Priority 3

It helps in creating the good

relationships

Self-management
Priority 4 I will always maintain and keep
the records of my work.
Will always complete my work
more effectively

  Natural reactions I will be stay calm and always

Priority 5
try to stay motivated towards
the situation of being pressure
  of work.

This will help in being calm and

relaxing towards each and
almost every situations.   

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

Assessment Task 2 Checklist

Student’s name:

Completed
Did the student: successfully Comments
Yes No

Use the website’s evaluation criteria to determine

their own emotional strengths and weaknesses?

Identify personal stressors and emotional states that

are related to their workplace?

Analyse and document potential emotional triggers

that they may come across in the workplace which
may require appropriate emotional responses?

Identify at least four sources of stress most likely to

result in workplace stress?

Develop a plan for identifying and responding

appropriately to a range of emotions?

Identify at least four sources of stress most likely to

result in workplace stress, their stress response and
actions that they take (or have taken) to manage
stress?

Identify and discuss personal stressors, resulting

emotions and actions to control emotional responses?

Identify and discuss own emotional response to

unmet needs and effective strategies to control
emotional responses?

Choose at least three needs and why each need is

important to them at work, an outline of the emotions
triggered when they don’t get these needs met and
ways that they can control their emotions in the face
of not having their needs met?

In the meeting, reflect on own personal characteristics

in relation to emotional intelligence, as set out in their
personality test results?

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

During the meeting, demonstrate effective
communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding

At the meeting, identify and discuss own emotional

strengths (at least 5) and how these factors can
impact workplace performance and relationships?

At the meeting, identify and discuss own emotional

weaknesses (at least 5) and how these factors can
impact workplace performance and relationships?

Identify and discuss actions to improve emotional

intelligence through self-reflection and feedback from
others?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K