Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
1. Introduction to HRM
2. Job Analysis & Job Spec
3. HR Planning & Recruiting
4. Training & Development
5. Performance Appraisal
6. Compensation & Benefits
© 2008 Prentice Hall, Inc.
All rights reserved. 7. Safety and Health PowerPoint Presentation by Charlie Cook
The University of West Alabama
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
1. Introduction
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
Human Resource Management
• What Is Human Resource Management ?
➢ The policies and practices
➢ involved in carrying out the “people” or human
resource aspects of a management position,
➢ including recruiting, screening, training, rewarding,
and appraising.
© 2008 Prentice Hall, Inc. All rights reserved. 1–3
Strategic Human Resource Management
• Strategic Human Resource Management
➢ linking of HRM with strategic goals and objectives
➢ in order to improve business performance
➢ and develop organizational cultures
➢ that foster innovation and flexibility.
© 2008 Prentice Hall, Inc. All rights reserved. 3–4
Components of Strategic HRM System
Components of
a Strategic HRM System
Human Resource Employee
Human Resource
Policies and Behaviors and
Professionals
Practices Competencies
© 2008 Prentice Hall, Inc. All rights reserved. 3–5
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
2. Job Analysis
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
Job Descriptions
Job
Identification
Job Job
Specifications Summary
Job Description
Working Responsibilities
Conditions and Duties
Standards of Authority of the
Performance Incumbent
© 2008 Prentice Hall, Inc. All rights reserved. 4–7
Job Specifications
“What traits and experience
are required to do this job
well?”
Trained Versus Based on Based on
Untrained Personnel Judgment Statistical Analysis
© 2008 Prentice Hall, Inc. All rights reserved. 4–8
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
3. HR Planning and Recruiting
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
Forecasting Personnel Needs
Forecasting
Tools
Trend Ratio Scatter
Analysis Analysis Plotting
© 2008 Prentice Hall, Inc. All rights reserved. 5–10
Finding Internal Candidates
Rehiring Former
Job Posting
Employees
Hiring from
Within
Succession
Planning (HRIS)
© 2008 Prentice Hall, Inc. All rights reserved. 5–11
Finding External Candidates
Employment
Agencies
Public Nonprofit Private
Agencies Agencies Agencies
© 2008 Prentice Hall, Inc. All rights reserved. 5–12
Recruiting Consideration
Single Parents
The Disabled Older Workers
Minorities and
Welfare-to-Work
Women
© 2008 Prentice Hall, Inc. All rights reserved. 5–13
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
4. Training and Development
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
New Employees’ Training Needs
Orientation Helps
New Employees
Know What
Feel Understand Begin the
Is Expected
Welcome the Socialization
in Work and
and At Ease Organization Process
Behavior
© 2008 Prentice Hall, Inc. All rights reserved. 8–15
Current Employees’ Training Needs
Assessment Center Performance
Appraisals
Individual Diaries Methods for Job Performance
Identifying Data
Training
Needs
Attitude Surveys Observations
Tests Interviews
© 2008 Prentice Hall, Inc. All rights reserved. 8–16
Management Development
Managerial
On-the-Job
Training
Job Coaching Action
Rotation Approach Learning
© 2008 Prentice Hall, Inc. All rights reserved. 8–17
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
5. Performance Appraisal
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
Performance Appraisal vs
Performance Management
Performance Appraisal vs
Performance Management
Performance Appraisal: Performance Management:
Setting work standards, assessing integrated approach to ensuring
performance, and providing that an employee’s performance
feedback to employees
supports and contributes to the
to motivate, correct, and continue organization’s strategic aims.
their performance.
© 2008 Prentice Hall, Inc. All rights reserved. 9–19
Appraising Performance:
Problems
Appraisal
Problems
Unclear Halo Central Leniency or
Bias
Standards Effect Tendency Strictness
© 2008 Prentice Hall, Inc. All rights reserved. 9–20
Who Should Do the Appraising?
Immediate
Self-Rating
Supervisor
Potential
Peers Subordinates
Appraisers
Rating 360-Degree
Committee Feedback
© 2008 Prentice Hall, Inc. All rights reserved. 9–21
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
6. Compensation & Benefits
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
Basic Factors in Pay Rates
Employee
Compensation
Direct Financial Indirect Financial
Payments Payments
© 2008 Prentice Hall, Inc. All rights reserved. 11–23
Addressing Equity Issues
1. Salary Surveys
2. Job Evaluation
Methods to Address
Equity Issues
3. Performance Appraisal
4. Employees’ Participation
© 2008 Prentice Hall, Inc. All rights reserved. 11–24
Competency-Based Pay
Compensating Executives
and Managers
Executive
Base Short-term Long-Term
Benefits and
Pay Incentives Incentives
Perks
© 2008 Prentice Hall, Inc. All rights reserved. 11–25
Benefits
Types of Employee Benefits
1. 2. 3. 4.
Supplemental Insurance Retirement Employee
Pay Benefits Benefits Services
© 2008 Prentice Hall, Inc. All rights reserved. 13–26
Human Resource
Management
ELEVENTH EDITION
1
GARY DESSLER
Chapter 16
7. Safety and Health
© 2008 Prentice Hall, Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
What Causes Accidents?
Basic Causes
of Accidents
Chance
Unsafe Conditions Employee
Occurrences
© 2008 Prentice Hall, Inc. All rights reserved. 16–28
Unsafe Conditions
Improperly Guarded
Equipment
Improper Ventilation Defective Equipment
Unsafe
Conditions
Hazardous
Improper Illumination
Procedures
Unsafe
Storage
© 2008 Prentice Hall, Inc. All rights reserved. 16–29