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CV-Arman Chowdhury Updated

The document is a resume for Arman Chowdhury. It summarizes his personal details, education history, work experience, skills, and references. For his education, he completed SSC from Comilla Zilla School in 2003, HSC from Comilla Victoria College in 2005, and a BBA from Independent University, Bangladesh in Finance and Human Resource Management. His work experience includes teaching assistant roles and several years of experience in customer service and sales roles at Grameenphone Ltd. He has strong computer, language, and interpersonal skills.

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Shahriar Rahman
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810 views2 pages

CV-Arman Chowdhury Updated

The document is a resume for Arman Chowdhury. It summarizes his personal details, education history, work experience, skills, and references. For his education, he completed SSC from Comilla Zilla School in 2003, HSC from Comilla Victoria College in 2005, and a BBA from Independent University, Bangladesh in Finance and Human Resource Management. His work experience includes teaching assistant roles and several years of experience in customer service and sales roles at Grameenphone Ltd. He has strong computer, language, and interpersonal skills.

Uploaded by

Shahriar Rahman
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Resume

Name: Arman Chowdhury Fathers Name: Mohammad Akhtar Hossain Chowdhury Mothers Name: Sahara Chowdhury Mailing Address: House: 19, Road: 19, sector: 13, Uttara, Dhaka: 1230. Email: [email protected] Permanent Address: Chowdhury House, Digambari Tala, Comilla: 3500. Contact no. : +88-017-11-081948 Date of Birth: 14/08/1988 Career Objective: I hope to attain challenging position with an intuition where I can use my creativity. I am confident that I would be able to do every possible work related to the institution and would effectively contribute to an intuitions overall success. Education: Comilla Zilla School, Comilla. (S.S.C), Commerce, GPA: 4.25 (2003) Comilla Victoria College, Comilla. (H.S.C), Commerce. GPA: 3.90 (2005) Independent University, Bangladesh (IUB), Bachelor of Business Administration (BBA), Major: Finance, Minor: Human Resource Management (HRM). GPA: 3.07. Working Experience: Teacher Assistant of Dr. Dilip Kumar Sen (Finance & Accounting), School of Business, Independent University, Bangladesh. (2009 January - 2009 July). Work Responsibility: My responsibility was helping Mr. Sen in his 2 nd D.Litt thesis. Life in Field Experience (LFE), Jaypurhat TMSS, Jaypurhat. Customer Manager, Grameenphone Ltd. (2009,July 2011,January). Executive, Grameenphone Ltd. (2011,January-Present) Work Responsibility: Provide one-stop quality Customer Service over phone to ensure positive customer experience. Proactively aware/inform customers regarding our products/service. Sale through inbound and outbound contacts. Capture customer insights and escalate critical issues / complaints and provide timely feedback. Maintain targeted KPI on a regular basis. Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. In this way enhance Grameenphones brand image.

Computer Skill: Good. Basic computer literacy and knowledge in office applications. Working experience on different software: SPSS (Statistical Package for the Social Sciences), CRM (Customer Relationship Management), BSCX (Business Support & Control System), Avaya, Day One Pro, CCAPS, PRBT (Personalized Ring Back Tone), (ERP) Enterprise Resource Planning, ERS, MINSAT. Language Skills: Reading, writing, & speaking ability in Bengali & English. Educational Achievement: Standard IV Government Scholarship, Student of university Dean List. Extra Curriculum activities: Member of debating club & Drama club, Independent University, Bangladesh (IUB), Dhaka. Ex-member of debating club, Comilla Victoria College & Comilla Zilla School. Ex-member of Comilla Abriti Shongshod. Winner of Intercity Poetry Contest (Comilla). Likings: Reading books and magazines, watching movies, visiting new places etc. About me: I believe in SKA (Skill, Knowledge & Ability). Effective interpersonal skill. Ability to work under pressure. Ability to adjust myself in different environment. Positive service mindset with helping attitude. Special Quote: Be Bold, Be Confident, Work Hard, Anyone can win the race of life. References: 1) Ms. Noorjahan Parbez, EMBA Program Manager, School of Business, EMBA Program Manager, Independent University, Bangladesh. Mobile: +88-017-30-711499, E-mail: [email protected] 2) Dewan Didarul Alam Maruf, Director, DSA International Company. Lake drive road, House#60, Sector#07, Uttara Model Town, Dhaka-1230. Mobile: +88-017-13-000607.

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