#Coding Invaders by MentorsPRO is an international online school which helps
aspirants in India to jumpstart their career in the IT-industry. We provide 100%
job-oriented education in IT and maintain the highest standards of instruction in
professional learning. We provide courses in Data Analysis, Full Stack Development,
Project Management, QA Automation and have scaled exponentially since inception in
2020.
Job Description
We are looking for a proactive and enthusiastic individual who comes with prior
experience in working in start-ups specially EdTech’s that understands the need of
high performance delivery to meet the set targets that aim towards ensuring overall
success of the product and the delivery team.
Responsibilities
Manage end to end operations of the delivery team, from launch of the batch to its
progress to its completion.
Achieve pre-defined key metrics in NPS, Course Completion Rate, Live Session
Ratings
Liaise with internal and external stakeholders to ensure seamless delivery of the
course and it’s curriculum
Handle grievance management, student escalations and retention of students
Collaborate with different teams within the Delivery team like Customer Success
Associates, Academic Mentors, Tutors, Subject Matter Experts (Part time and Full
time)
Ensure Live Session delivery is executed over the weekends as per requirements
Ensure overall success of the delivery team in achieving the metrics that ensure
success of the students
Stakeholder management
Manage a team of associates to ensure smooth day to day operations within the
delivery team including onboarding, live sessions, content consumption, etc.
Create weekly reports of the progress of the delivery team.
Should be able to work under minimal supervision
Requirements
2-3 years prior experience in Operational Delivery (Edtech preferred)
Grievance management skills (Handling escalations, retaining students)
Graduate (Post Graduates - Optional)
Excellent proficiency in MS Office
Operational knowledge of Slack and Zoom
Good presentation skills enough to conduct and host program launches without
supervision
Should have their own laptop and good internet connection
Excellent communication skills
Schedule
Permanent Work From Home
9 hour shift between 10 AM to 10 PM IST
5 day work week (Weekends working and Weekdays Off)
Should have their own laptop and stable internet connection
Should be an immediate to within 15 days joiner
Job Types: Full-time, Regular / Permanent
Salary: ₹500,000.00 - ₹700,000.00 per year
Schedule:
Day shift
Speak with the employer
+91 9852183336
#Job description
Roles and Responsibilities
Initiate telephone calls to insurance companies requesting status of claims for the
outstanding balances on patient accounts and taking appropriate actions.
Manage A/R accounts by ensuring accurate and timely follow-up.
Understand the client requirements and specifications of the project
Ensure that the deliverable to the client adhere to the quality standards.
Must be spontaneous and have high energy level.
Minimum 6 months work experience as an AR Caller in Revenue Cycle Management
Process
A brief understanding on the entire Medical Billing Cycle.
Must possess good communication skill with neutral accent.
Must be flexible and should have a positive attitude towards work.
Desired Candidate Profile
Candidate Must Have Good communication skills
Comfortable with night shifts
Handle Denial Management and CMS1500 Form
One Month Notice period candidate also considerable
should be comfortable with WFO.
Minimum 1 year relevant experience into AR Calling
Perks and Benefits
2200 for Night Allowance + 5000 Performance Incentive + 4000 Retention Bonus + 2
Way Cab Facility + 1500 WFH allowance
Shivani Parashar
Call/WhatsApp - 7999657405
Job Type: Full-time
Salary: ₹16,000.00 - ₹35,000.00 per month
Benefits:
Internet reimbursement
Provident Fund
Schedule:
Night shift
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work
(Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Required)
AR Caller: 1 year (Required)
Language:
English (Preferred)
Speak with the employer
+91 7999657405
CUSTOMER SERVICE EXECUTIVE
Hiring for MNC
From 0 to 3 year(s) of experience
₹ Not Disclosed by Recruiter
Remote (Hiring office located in WORK FROM HOME)
Apply
Job Description
Roles and Responsibilities
Resolving Customer's query through calls.
Total Login hours is 7.5 hours and working hours is 6.5 hours.
Shift - Night Shift 3 week offs. Time frame 10 PM to 9.30 Am.
Desired Candidate Profile
Any Graduate can apply
Perks and Benefits
Incentives and PF.
Interested Candidates can drop their CV on whatsapp no. 9289303703 or can contact
on same.
Role:Customer Service
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre
Functional Area:Customer Success, Service & Operations
Role Category:Customer Success, Service & Operations - Other
Employment Type:Full Time, Permanent
Key Skills
Excellent Communication In English
International Voice Process
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Any Graduate
Company Profile
Mount Talent Consulting Private Limited
Roles and Responsibilities
Resolving Customer's query through calls.
Total Login hours is 7.5 hours and working hours is 6.5 hours.
Shift - Night Shift 3 week offs. Time frame 10 PM to 9.30 Am.
Desired Candidate Profile
Any Graduate can apply
Perks and Benefits
Incentives and PF.
Interested Candidates can drop their CV on whatsapp no. 9289303703 or can contact
on same.
Company Info
Contact Company:Mount Talent Consulting Private Limited
Address:MNC
