Oracle® Retail Point-of-Service

Release Notes
Release 13.1.3

August 2010

This document highlights the major changes for Oracle Retail Point-of-Service
(ORPOS) Release 13.1.3. ORPOS 13.1.3 includes numerous defect fixes, as well as
technical enhancements.
Oracle Customer Support investigates submitted issues assuming that all released
patches have been applied. It is the customer's decision when to apply a patch;
however, delays in applying patches can complicate the support process.

About Patch Releases

Oracle Retail patch releases are periodic releases that can include the following:
■ New defect fixes and product enhancements
■ All of the defect fixes and enhancements that have been released through bundled
hot fix releases since the last patch release

Note: Customers can choose whether to apply bundled hot fix

releases, or wait for the next patch release. You must apply this patch
release to upgrade your installation to the currently supported level:
■ Customers who have applied all bundled hot fix releases must
apply all new defect fixes and enhancements included in the patch
release.
■ Customers who have not applied bundled hot fix releases can
instead apply the patch release, which also includes the fixes and
enhancements from the bundled hot fix releases.

Documentation for patch releases includes the following:

■ New and updated guides (for example, operations and user guides) that apply to
the patch release level. These documents include all updates made since the last
patch release. Documents revised for this patch release supersede and replace all
previous document versions. See "Related Documentation" for a list of the
documents published for ORPOS 13.1.3.
■ Defect reports for new fixes and enhancements for the patch release.
■ Defect reports for all bundled hot fix releases since the last patch release.
■ All document versions that were released with bundled hot fix releases.

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 Note: Documentation is separated into folders that are identified by
release numbers. Documents for bundled hot fix releases are provided
again as a historical record of the changes made since the last patch
release. Always refer to the most recent document versions that apply
to the release level you have installed.

See the Oracle Retail Point-of-Service Installation Guide for Release 13.1.3 for instructions
about how to install this release.

Hardware and Software Requirements

See the Oracle Retail Point-of-Service Installation Guide for information about the
following:
■ Hardware and software requirements
■ Oracle Retail applications software compatibility

Applying Source Code

Before applying the source files over your code:
■ Note whether any modules have been customized. If so, the customizations must
be reapplied to the new version of the module, or the fix may need to be applied to
the custom version of the code.
■ Copy the original files to a different directory before you copy over them, in case
you need to refer to them at a later date.

Running Scripts
Back up data before running any script, because the scripts provided do not preserve
data. See defect reports for details. Check with your database administrator to
determine whether your database should be analyzed after a script is run. In many
cases, analysis of the database is necessary to take advantage of new or modified
indexes intended to improve performance of the application.

Technical Enhancements
The following technical enhancements are added in this release.

Internationalization
The following additional languages are supported:
■ Croatian
■ Dutch
■ Greek
■ Hungarian
■ Polish
■ Swedish

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■ Turkish

Oracle Database 11g Release 2

ORPOS Release 13.1.3 is supported for use with Oracle Database 11g Release 2
Enterprise Edition.

Defect Fixes and Documentation

A defect fix is a modification to the base Oracle Retail code (for example, a bug fix, a
performance enhancement, or a functional enhancement). Each defect fix that is
included in this patch has a corresponding defect report titled <defect-number>
<module>.PDF (for example, 1234567.PDF).
In the same folder, the file named DEFECT MODULE XREF SSS 13.1.3.XLS lists every
defect number and the modules and scripts that are included in the patch. Review
each defect report carefully before this patch is implemented. Please note that scripts
do not preserve data. Make sure that all data is backed up before you run any script.

Known Issues
The following issues occur in this release.

Currencies Not Included in Financial Reports

If additional currencies are added to Oracle Retail Point-of-Service, they are not
displayed in the financial reports. The till reconcile and daily register operations are
not affected. USD, GBP, YEN, EUR, MXY, and CAD are the currencies already
available in this release. These currencies display correctly in the financial reports.

Display of Decimals in Base and Alternate Currencies

Currency type is determined by the country. The type determines if the currency is
displayed with or without decimals. It is not possible in Oracle Retail Point-of-Service
to properly display a base currency and an alternate currency that are not in
agreement regarding the decimal component.
If base and alternate currencies that have different formats are being used, for
example, YEN as the base currency and USD as the alternate currency, the decimals of
USD are truncated on receipts and screens.

Values Switched for Tax Calculation Method Code

The Tax Calculation Method Code is a code denoting how the Tax Group Rule is to be
applied in a single transaction. Possible values include the following:
1—Calculate and round at the line item unit level
2—Calculate and round at the group level
There is no default value, as this setting is dictated by the Tax Authority who defines
the rule.
In Oracle Retail Point-of-Service, these values are switched. If the retailer wants to
calculate tax at the line item level, code 2 should be selected. If the retailer wants to
calculate tax at the group level, code 1 should be selected.

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Update Resource Jars for New Currencies
The localized strings for International Standards Organization (ISO) currency codes
and country names are now in resource bundles. If a new currency is added to the
database, the resource jars have to be opened in order to add the bundle entries for the
new currency. The bundle entries are in multiple bundle files in Oracle Retail
Point-of-Service.

Receipt for a Completed Order is Not Printed in the Preferred Language of the Customer
The receipt for a completed order is not printed in the preferred language of the
customer. The receipt for the creation of the order is printed in the preferred language
of the customer.

Reloaded Gift Cards Cannot be Returned

Gift cards that have been reloaded must be redeemed and not returned. Return
transactions containing a reloaded gift card will not refund the correct amount to the
customer.

Orphaned Records for Post-Void Transactions in Database Tables

When post-void transactions are purged, there may be orphaned records in the
TR_LTM_RTL_TRN and tender tables. These records have no effect on the Oracle
Retail Point-of-Service application.

Setting Parameter to Capture Price Override Data

If the Capture Reason Code for Price Override parameter is set to No, the
CO_MDFR_RTL_PRC table is not populated with the record of the override. If the
retailer wants to collect the override data, this parameter must be set to Yes.

Security Access Points No Longer Used

The following access points listed in the Manager Override for Security Access
parameter are no longer utilized by the Oracle Retail Point-of-Service application:
Bank Deposit
Discount Rule - Add/Modify
Discount Rule - End
Employee Time Maintenance
Inventory
Inventory Count
Inventory Receiving
Inventory Return
Item Maintenance
Jobs
Job Queue
Kit Maintenance
Price Change - Add/Modify
Price Promotion - Add/Modify
Schedule
Store Operations
Transfer
Adding them to the parameter does not cause a problem in the application, but the
application does not enable a manager override for the access point.

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Download of Items Currently on Promotion to New Stores
In a new store situation, items currently on promotion may download to Oracle Retail
Point-of-Service with the original price on the item, not the promotion price. This
occurs because the import process assigns a creation date equal to the current date, but
this date is after the start date of the promotion.

Address Type for Importing Customer Information

If the Data Import Process (DIMP) is used to import customer information to Oracle
Retail Central Office and Oracle Retail Point-of-Service, it is recommended that only
the address type of H or Home is used. Importing records with another address type
could cause multiple customer records to be displayed in Oracle Retail Central Office
and Oracle Retail Point-of-Service. The customer number remains the same, but there
could be an additional line entry with the second address type. Customer feature
functionality is not affected.

Reason Code Displayed Incorrectly for Business Customer

If a business customer is created in Oracle Retail Point-of-Service, the reason code (that
is, non-profit) may not be correctly displayed in Oracle Retail Central Office. If the
business customer is created in Oracle Retail Central Office, the reason code is
displayed correctly in Oracle Retail Point-of-Service.

Layaway Fee Must Be Entered When Creating a Layaway

When a layaway is created in Oracle Retail Point-of-Service, an amount (0.00 to
9,999.99) must be specified in the Layaway Fee field. This field cannot be left blank;
doing so will result in an error and the application may halt.

Installing with Store ID of 01291 Results in Database Errors

Seed data includes sample data used to evaluate the application and demonstrate core
functions of the software. There are references in the seed data to store ID 01291.
During installation, if 01291 is selected for the store ID, SQL errors occur during the
loading of the database. The SQL errors are caused by those references.

Error Message in Point-of-Service Client Log after a Sale Transaction

The following error message may show up in the Point-of-Service Client Log after a
sale transaction:
ERROR 2008-06-07 19:54:43,312 188849750
(StaticCacheThread-7:com.extendyourstore.foundation.tour.engine.TransferStation):[co
m.extendyourstore.foundation.tour.engine.TransferStation.depart(TransferStation.java:
424)] TransferStation.depart(): Departure must be initiated by an EndServiceLetter or
FinalLetter. Actual letter is: Class: Letter (Revision 3)29784459
The error does not affect functionality.

Total Incorrect on Receipt for Layaway Delete

When a layaway is deleted, the total shown on the receipt is incorrect. The amount
refunded to the customer and the information shown in the Summary Reports are
correct.

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Incorrect Gift Card Amount Displayed After Invalid Gift Card Entered
If the card number entered for a Gift Card sale is invalid and the operator selects to
reenter the card number, the amount displayed in the Gift Card Amount field is 0.00. It
should be the amount of the original issue/new Gift Card. Functionality is not affected
and the Gift Card is issued in the correct amount.

Incorrect Date for Special Order When Store Not Closed

If the store has not been closed and re-opened with the next business date, a special
order transaction completed after 12:00 AM of the next day is saved to the database
with the system date instead of the business date.

Original Tax Rate in POSLog for Tax Exempt Transaction

In a tax exempt transaction, the Original Tax Rate field in the POSLog detail contains
the store default tax rate for the item.

Incorrect Tax Amount in EJournal for Price Override Items

For items that had a price override applied to the return, an incorrect tax amount is
displayed in the EJournal. The tax is based on the original price of the item and not the
price after the price override is displayed.

Post-Void of Return Transaction

An item that is not in the local database is returned using Centralized Transaction
Retrieval. If the return transaction is post-voided, the voided amount is zero.

Retrieving a Suspended Layaway Transaction

When trying to retrieve a layaway transaction that was suspended, the client goes
offline. If the server and client are restarted, the client goes offline again after logging
back in to Oracle Retail Point-of-Service. The Device Status screen shows the database
as being offline.

Foreign E-check Used for Non-base Currency Tender

While the E-Check functionality will work for an E-Check tendered in the base
currency, if an E-Check is accepted in an alternate currency, it cannot be reconciled
during the Register Close process.

Hardware Issues
The following hardware issues occur in this release.

Unplugging Either the HP Cash Drawer or Magnetic Stripe Reader Causes Application to Hang
If either the HP Cash Drawer (HP Cash Drawer #EY024AA) or Magnetic Stripe Reader
(HP USB MSR #EY026AA) device is unplugged, the application hangs. When the
device is plugged back in, the application must be restarted. This issue can be tracked
with case number 3605030683.

Less Text Space Available on Back of Frankable Tenders for Multibyte Languages on IBM Printer
Due to the font provided for Chinese and other multibyte languages (Traditional =
chnm950b or Simplified = chnm1381) on the IBM Printer (IBM4610-2CR ), the amount
of text that can be printed on the back of a 'frankable' tender may be reduced.

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Application Hangs if HP Printer Goes Offline
If the HP Printer (HP USB Thermal Receipt Printer #EY023AA) printer goes offline
(out of paper or other error) during a transaction, no error is displayed and the
transaction will not resume until the error is corrected on the printer. This issue can be
tracked with case number 3605031143.

Related Documentation
For more information, see the following documents in the Oracle Retail
Point-of-Service Release 13.1.3 documentation set:
■ Oracle Retail Point-of-Service Installation Guide
■ Oracle Retail Point-of-Service Operations Guide

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Oracle Retail Point-of-Service Release Notes, Release 13.1.3

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Value-Added Reseller (VAR) Language
Oracle Retail VAR Applications
The following restrictions and provisions only apply to the programs referred to in this section and licensed to you. You acknowledge that the
programs may contain third party software (VAR applications) licensed to Oracle. Depending upon your product and its version number, the VAR
applications may include:
(i) the software component known as ACUMATE developed and licensed by Lucent Technologies Inc. of Murray Hill, New Jersey, to Oracle and
imbedded in the Oracle Retail Predictive Application Server - Enterprise Engine, Oracle Retail Category Management, Oracle Retail Item Planning,
Oracle Retail Merchandise Financial Planning, Oracle Retail Advanced Inventory Planning, Oracle Retail Demand Forecasting, Oracle Retail
Regular Price Optimization, Oracle Retail Size Profile Optimization, Oracle Retail Replenishment Optimization applications.
(ii) the MicroStrategy Components developed and licensed by MicroStrategy Services Corporation (MicroStrategy) of McLean, Virginia to Oracle
and imbedded in the MicroStrategy for Oracle Retail Data Warehouse and MicroStrategy for Oracle Retail Planning & Optimization applications.
(iii) the SeeBeyond component developed and licensed by Sun MicroSystems, Inc. (Sun) of Santa Clara, California, to Oracle and imbedded in
the Oracle Retail Integration Bus application.
(iv) the Wavelink component developed and licensed by Wavelink Corporation (Wavelink) of Kirkland, Washington, to Oracle and imbedded in
Oracle Retail Mobile Store Inventory Management.
(v) the software component known as Crystal Enterprise Professional and/or Crystal Reports Professional licensed by SAP and imbedded in
Oracle Retail Store Inventory Management.
(vi) the software component known as Access Via™ licensed by Access Via of Seattle, Washington, and imbedded in Oracle Retail Signs and
Oracle Retail Labels and Tags.
(vii) the software component known as Adobe Flex™ licensed by Adobe Systems Incorporated of San Jose, California, and imbedded in Oracle
Retail Promotion Planning & Optimization application.
(viii) the software component known as Style Report™ developed and licensed by InetSoft Technology Corp. of Piscataway, New Jersey, to Oracle
and imbedded in the Oracle Retail Value Chain Collaboration application.
(ix) the software component known as DataBeacon™ developed and licensed by Cognos Incorporated of Ottawa, Ontario, Canada, to Oracle and
imbedded in the Oracle Retail Value Chain Collaboration application.
You acknowledge and confirm that Oracle grants you use of only the object code of the VAR Applications. Oracle will not deliver source code to
the VAR Applications to you. Notwithstanding any other term or condition of the agreement and this ordering document, you shall not cause or
permit alteration of any VAR Applications. For purposes of this section, "alteration" refers to all alterations, translations, upgrades, enhancements,
customizations or modifications of all or any portion of the VAR Applications including all reconfigurations, reassembly or reverse assembly,
re-engineering or reverse engineering and recompilations or reverse compilations of the VAR Applications or any derivatives of the VAR Applications.
You acknowledge that it shall be a breach of the agreement to utilize the relationship, and/or confidential information of the VAR Applications for
purposes of competitive discovery.
The VAR Applications contain trade secrets of Oracle and Oracle's licensors and Customer shall not attempt, cause, or permit the alteration,
decompilation, reverse engineering, disassembly or other reduction of the VAR Applications to a human perceivable form. Oracle reserves the right
to replace, with functional equivalent software, any of the VAR Applications in future releases of the applicable program.