Most Repeated & Important Subjective Midterm ENG101
Eng201
Bussiness and Technical English Writing
Midterm Most Repeated Subjective
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Most Repeated & Important Subjective Midterm ENG101
Short Question
Question No 1
What does the phrase ‘Readers create Meaning’ mean?
Answer:-:-
Instead of receiving the message, people interact with the message to create meaning. While
reading, we build larger structures of knowledge from small fragments of sentences. These
structures are not the words we have just read but our own creation
Question No 2
How many are Delivery Methods?
Answer:-
There are at least four methods
1. Extempore
2. Impromptu
3. Memorization
4. Reading
Question No 3
What is a bad news message?
Answer:-:
It’s the message that tells you unpleasant news. It’s usually written in indirect approach and
following some other rules so the writer looks more polite If you have bad news, try to put it
somewhere in the middle, cushioned by other, more positive ideas.
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Question No 4
What are the basic strategies for writing bad-News Messages?
Answer:-:
The two basic strategies described are:
• The indirect plan, which presents supporting data before the main idea
• The direct plan, which presents the main idea before the supporting data
Question No 5
Write a Type of sentence?
Answer:-
1. Simple 2. Compound 3. Complex
Question No 6
Define the term ‘Stylistic Accuracy’.
Answer:-:
Stylistic accuracy concerns the careful use of language requires the careful use of paragraph
and sentence structure and word choice to describe and analyze your topics effectively.
Question No 7
Difference between letter and memorandum?
Answer:-
Letter | Memorandum
Letter are used to Communicate outside the organization
Memorandum are used to Communicate within the organization
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Question No 8
Explain the phrase ‘Readers react on a moment-by-moment basis’?
Answer:-:
Readers react on a moment-to-moment basis on job people react to each part of the memo,
report or other business communication as soon as they come to it.
Question No 9
Write some categories of communication?
Answer:-
1. Written communication
2. Oral communication
Question No 10
Which factors should be kept in mind while editing the message?
Content and Organization
Stick to the point, the main idea, in the first paragraph. In the middle highlight the key features
of your stance. Eiminate redundancies.
Question No 11
What do you know about ‘Phantom Readers’?
Answer:-:
Phantom Readers
In some situations most important readers may be hidden from you. Written communications
addressed to one person are used by others. These real but unnamed readers are called
phantom readers.
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Question No 12
Define Completeness?
Answer:-
Your message is complete when it contains all the facts readers or listeners need for the
reaction you desire. Communication senders need to assess their message from the eyes of the
receivers to be sure they have included all the relevant information.
Question No 13
Define Conciseness?
Answer:-
Conciseness is saying what you want to say in the fewest possible words without sacrificing the
other C qualities. A concise message saves time and expense for both the sender and the
receiver
Question No 14
Define the term ‘Transitions’.
Answer:-:
A word, phrase, sentence, or series of sentences connecting one part of a discourse to another.
Such phrases as “to continue the analysis”, “on the other hand” and “additional concept” are
another type of structural clue.
Question No 15
What is meant by ‘Defining Objective’?
Definition of your objectives tells you what the implicit claim of your resume should be. That is,
you are the kind of capable, responsible and pleasant person that employers want to hire. You
identify the specific facts you can mention as evidence to support the claim about yourself.
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Question No 16
What is the purpose of writing Professional Objectives in Resume?
Answer:-:
When you state your professional objective, you Answer:- your reader’s questions ‘what exactly
do you want to do?’ Your Answer:- can be extremely important to the resume. In contrast,
people in other fields such as advertising are accustomed to seeing highly unconventional
resumes, perhaps printed on pink paper.
Question No 17
How a message can achieve good organization?
Answer:-: We can achieve good organization by writing clear subject and purpose. All
information should be related to the subject and purpose. We can achieve it by putting ideas in
grouped and presented in a logical way and by including all necessary information
Question No 18
Define correctness?
Answer:-
Correct communication has following features
1. Grammar 2. Punctuation 3. Spelling
Question No 19
Describe briefly Storyteller’s tour.
Answer:-:
Storytellers on Tour have students practice retelling folktales in their classroom. When students
feel confident, teams of three or four students at a time can then take their tales to other
classes for a storytelling concert. If older students are sent to the younger grades, ask the
younger grades to thank the storytellers with drawings inspired by their stories
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Question No 20
What are the characteristics of a well organized message?
Answer:-:
The subject and purpose are clear. All information is related to the subject and purpose. The
ideas are grouped and presented in a logical way. All necessary information is included. Well
organized messages are efficient they only contain relevant information, so the audience does
not waste time with superfluous information
Question No 21
Describe the reports?
Answer:-
Reports are documents which present focused, relevant content to a specific audience. Reports
are often used to display the result of an experiment, investigation, or an inquiry.
Question No 22
Have you ever heard the term Persuasive massage? Define it.
Answer:-:
The persuasive message influences the audience by informing them and aiding their
understanding. Persuasive messages aim to influence audiences who are inclined to resist, so
they depend heavily on strategic planning
Question No 23
What is the difference between cover letter and resume?
Answer:-:
Cover Letter
A cover letter accompanies a larger item, usually a document.
It provides the recipient with a specific context in which to place the larger document and
simultaneously gives the sender a permanent record of having sent the material.
Resume
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Resume objectives requires you to emphasize the points as major evidence that you are
qualified for the job you seek. Most resumes are organized around applicant’s experience.
Question No 24
Which format one should perceive while writing a report?
Answer:-:
Responsive format, style and organization: Before you write decide:
Whether to use a letter, memo, or manuscript format
Whether to group your ideas one way or another.
Whether to employ or an informal style.
When making decisions about the format, style, organization of a report, consider its
• Origin
• Subject
• Timing
• Distribution
• Purpose
• Probable reception
Question No 25
What are Functional Words and which function they perform?
Answer:-:
Functional words include:
Conjunctions
Prepositions
Articles
Pronouns
Functional words express relationships among content words.
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Question No 26
What is AIDA?
Answer:-:
AIDA is a plan and it is the specialized version of persuasion
It has four phases:
1. Attention
2. Interest
3. Desire
4. Action
Question No 27
Which components are included in the Front matter of a Proposal?
Answer:-:
Front Matter: The front matter of a proposal includes the following components:
• Letter of transmittal
• Title page
• Summary
• Table of contents
• List of figures and tables
Question No 28
What are the benefits of Completeness in messages?
Answer:-
Benefits of Completeness:
• Complete messages are more likely to bring the desired results.
• They do a better job at building goodwill.
• Communication that seems inconsequential can become very important if information they
contain is complete and effective.
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Question No 29
What do you understand by the phrase ‘Readers responses are sharpened by Situation’?
Answer:-:
It means Responses to a communication are shaped by a total situation surrounding the
message such as factors as their purpose of reading the readers’ perceptions of the writer’s
aims, their personal interest and stake in the subject discussed past relations with the writer
Question No 30
Which characteristics are most important part of Correctness?
Answer:-:
The following things are at the core of concreteness.
• Grammar
• Punctuation
• Spelling
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Long Question
Question No 1
How will you write and plan a sales letter?
Answer:-:
The three steps involved in planning a sales letter are similar to those involved in planning any
other persuasive message
1. Determine the main idea (in sales letters, it revolves around a selling point and related
benefits)
2. Define the audience
3. Choose the approach and format
Question No 2
Describe briefly ‘structural, stylistic and contextual clarity.
Answer:-:
Structural clarity.
At the level of the whole document, you can promote structural clarity, making it easy for the
reader to get the large picture. Use abstracts and other forecasting strategies such as
introductions that state the purpose and scope of the document
Stylistic clarity
Stylistic clarity is promoted by simple, direct language. Simplicity in language is obtained with
directly worded sentences. Using simple sentences and avoiding overloaded sentences and
excessive normalization also contributes to clarity. Word choice is a factor in stylistic clarity:
Use simple language wherever possible to counteract the abstract, highly specialized terms of
science and technology.
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Question No 3
Differentiate between Direct and Indirect Approach?
Answer:-:
Direct Approach (deductive)
Putting the main idea first followed by evidence.
Indirect Approach (inductive)
Putting the main idea later and evidences first. Use direct order if the audience’s reaction is
likely to be positive and indirect order if it is likely to be negative. Short messages follow one of
four organizational plans, depending on the audience’s probable reaction
Question No 4
How many parts does Indirect Plan consist of? Explain in detail.
Answer:-:
The indirect plan consists of four parts:
• A buffer
• Reasons supporting the negative decision
• A clear, diplomatic statement of the negative decision
• A helpful, friendly, and positive close
Question No 5
How will you establish sequence with Organizational patterns of the followings?
GOOD NEWS MEAAAGE – Bad news – Persuasive messages
Answer:-:
Establish Sequence with Organizational Patterns
Bad-News Messages
If you have bad news, try to put it somewhere in the middle, cushioned by other, more positive
ideas.
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Bad-News Message Format
The letter begins with a neutral statement that provides a transmission to the refusal. The
midsection explains the reason for refusal and then states the bad news. The writer takes care
to introduce a positive thought. The letter closes on a cordial note
Persuasive Messages
Using the indirect approach gives you an opportunity to get your message across to a skeptical
or hostile audience.
Persuasive Message Format
The letter begins with questions to catch the reader’s attention. The letter leads up to the main
point by arousing the reader’s interest. This section gives the reader a motive for complying
with the request. The letter closes with an appeal
Question No 6
Which characteristics ensure ‘Completeness’ to a document?
Answer:-:
Your message is complete when it contains all the facts, readers or listeners need for the
reaction you desire. Communication senders need to assess their message from eyes of the
receivers to be sure they have included all the relevant information
Question No 7
What is meant by “concreteness”? Explain it with the help of examples.
Concreteness:
❖ Communicating concretely means being specific, definite, and vivid rather than vague
and general.
❖ Often it means using denotative (direct, explicit, often dictionary-based) rather than
connotative words concreteness:
❖ The benefits to business professionals of using concrete facts and figures are
❖ Your receivers know exactly what is desired
❖ When you supply specifics for the reader you increase the likelihood of that you
message will be interpreted the way you intended
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Question No 8
Give the guidelines for ‘Positive Close in a bad news message’?
Answer:-:
Following are the Guideline for positive Close
1. Don’t refer to or repeat the bad news.
2. Don’t apologize for the decision or reveal any doubt that the reasons will be accepted.
3. Don’t urge additional communication
4. Don’t anticipate problems
5. Don’t include clichés that are insincere in view of the bad news
6. Don’t reveal any doubt that you will keep the person as a customer
Question No 9
Write down FIVE advantages of using ‘written medium’ in business communication.
Answer:-:
Written medium is best when you don’t need immediate feedback
Advantages of using “writing medium is:
1. You can Write a detailed and complex messages.
2. You can put a permanent record.
3. You can reach an audience over large distance.
4. . You can minimize the distortion when a message is passed from person to person.
Question No 10
What is coherence and why is it important?
In a coherent sentence the words are arranged so that the ideas clearly express the intended
meaning. Place the correct modifier as close as possible to word it is supposed to modify. In the
examples which follow, notice that ‘unclear’ sentence conveys the wrong meaning.
Example: Unclear
Being an excellent lawyer, I am sure that you can surely help us.
Clear
Being an excellent lawyer, you can surely help us
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Question No 11
What is the difference between Formal and Informal letter?
Answer:-:
Formal Writing
Formal writing is often associated with scholarly writing.
Examples
Doctoral dissertations, scholarly articles, top-level government agreements etc
The style unconventional, usually impersonal, and contains long and involved sentences.
Informal Writing
This style of writing is more characteristic in business writing.
An example is the communications via E-mail, memos etc.
Question No 12
What is a business letter? Enlist at least three types of business letter.
Answer:-:
Business letters are commonly either full-block formatted, with every line starting at the left
margin and usually a business letterhead at the top of the page, or modified-block formatted,
with the heading and the closing aligned at the center of the page.
Types of Letters: The following are some of the most common types of letters written by people
in technical fields.
• Job application letters
• Acceptance letters
• Transmittal letters
• Inquiry letters
• Technical-information letters
• Letters of recommendation
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Question No 13
What is Indirect plan?
Answer:-
Instead of beginning a business message with a blunt ‘no’ which might restrain your audience
from reading or listening to your reasons, use the indirect plan to ease your audience into the
part of your message.
The indirect plan consists of four parts:
a. A buffer
b. Reasons supporting the negative decision
c. A clear, diplomatic statement of the negative decision
d. A helpful, friendly, and positive close
Question No 14
What is direct Plan?
Answer:-
A bad news message organized on the direct plan starts with a clear statement of the bad
news, proceeds to the reasons for the decision, and ends with a courteous close.
Stating the bad news at the beginning has two potential advantages:
• It makes a shorter message possible.
• The audience needs less time to reach the main idea of the message, the bad news itself.
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