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Excel 2016 Software Complaint Analysis

The document discusses software complaints captured in a Pareto chart in Excel. It provides an example Pareto chart with 10 complaint categories and their associated counts. It notes that the Pareto chart feature is not available in older versions of Excel and formatting or saving the workbook in a different format could break the chart.

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Pescadito HN
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0% found this document useful (0 votes)
105 views7 pages

Excel 2016 Software Complaint Analysis

The document discusses software complaints captured in a Pareto chart in Excel. It provides an example Pareto chart with 10 complaint categories and their associated counts. It notes that the Pareto chart feature is not available in older versions of Excel and formatting or saving the workbook in a different format could break the chart.

Uploaded by

Pescadito HN
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Software Complaints Pareto Chart in Excel 2016 and late

This chart isn't available in your version of Excel.


Complaint Count
Editing this shape or saving this workbook into a different file format
Not stability 65
the chart.
Destroy data 25
No wanted features 47
Report errors 6
Exit program 10
System halted 2
Language problem 28
Interface messy 7
Trashy features 19
Too few features 32
Excel 2016 and later versions
ion of Excel.

kbook into a different file format will permanently break


Complaint Count Cumulative Count Cumulative % Pareto Cha
Not stability 65 65 27%
No wanted features 47 112 46%
Too few features 32 144 60% 70 65
Language problem 28 172 71% 60
Destroy data 25 197 82% 50 47
Trashy features 19 216 90% 40
Exit program 10 226 94% 30
Interface messy 7 233 97% 20
Report errors 6 239 99% 10
System halted 2 241 100% 0
ty es
il i ur u
ab at at
t st fe fe
d
No te fe
w
an o
w To
Helper columns No La
Pareto Chart in Excel 2013 and earlier versions

Pareto Chart
70 65 100%
90%
60
80%
50 47 70%
40 60%
32 50%
30 28
25 40%
19 30%
20
10 20%
10 7 6
2 10%
0 0%
ty es s ta s sy rs d
il i ur re em da re am es rro te
ab at a tu obl y a tu ogr m e hal
st fe f e pr tro f e r
ce rt
t d e s hy tp po em
No te fe
w g De as Ex
i rfa e st
an o ua r te R Sy
w To a ng T In
No L
Complaint Count Cumulative % Highlighted Bars Remaining Bars
Not stability 65 27% 65 #N/A
No wanted features 47 46% 47 #N/A
Too few features 32 60% #N/A 32
Language problem 28 71% #N/A 28
Destroy data 25 82% #N/A 25
Trashy features 19 90% #N/A 19
Exit program 10 94% #N/A 10
Interface messy 7 97% #N/A 7
Report errors 6 99% #N/A 6
System halted 2 100% #N/A 2

Target 30% =B16/100


Cumulative Value 46% =IFERROR(INDEX($C$2:$C$11,IFERROR(MATCH($B$14,$C$2:$C$11,
Scroll Bar Link Value 30
Dynamic Pareto Chart in Excel

Chart Title
70 10
60 90
80
50 70
40 60
50
30 40
20 30
20
10 10
0 0%
il i
ty es es m ta es m sy rs
l te
d
ur ur le da ur ra es rro
tab a t a t ob y a t og m e ha
s fe fe pr tro yf
e pr e rt m
t d ge s it ac po te
No te fe
w
ua De sh Ex rf e s
an o g Tr
a
In
te R Sy
w To La
n
No
CH($B$14,$C$2:$C$11,1),0)+1),1) Highlighted Bars Remaining Bars Cumulative %

Target 30%
in Excel

e
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
m sy rs d
ra es rro a l te
og m
rt
e h
ce po m
rfa e s te
In
te R Sy

Bars Cumulative %

="Target "&TEXT(B14,"0%")

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