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People and Workplace

This document discusses various terms related to employees and workplaces. It defines key terms like workforce, personnel, staff, workers, administration, support staff, technical support, and human resources department. It also discusses different types of industrial action employees may take like strikes, go-slows, and overtime bans. The document provides context about organizational structures in companies and different work environments like head offices, individual offices, and open plan offices.

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170 views2 pages

People and Workplace

This document discusses various terms related to employees and workplaces. It defines key terms like workforce, personnel, staff, workers, administration, support staff, technical support, and human resources department. It also discusses different types of industrial action employees may take like strikes, go-slows, and overtime bans. The document provides context about organizational structures in companies and different work environments like head offices, individual offices, and open plan offices.

Uploaded by

Fadoua
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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white collar workers

The people who work for a company, all the people on its payroll, are its employees, personnel,
staff, workers or workforce. But these words can mean just the people carrying out the work of
a company, rather than those leading it and organizing it: the management.
Note: Workforce, work force and work force are all possible.

A company's activities may be spread over different sites.


A company's most senior managers usually work in its head
office or headquarters Some managers have their own
individual offices, but in many businesses, most employees
work in open plan offices: large areas where many people
work together. Administration or, informally, admin, the
everyday work supporting a company's activities, is often
done in offices like these by administrative staff or support
staff. For example, those giving technical help to buyers of
the company's products are in technical support.
open plan office

Labour is spelled labor in Labor unions, organizations defending the interests of workers
are called trade unions in
When workers are not happy with pay or conditions, they may take industrial action:
a strike, stoppage or walk out: workers stop working for a time.
a go slow: workers continue to work, but more slowly than usual.
an overtime ban: workers refuse to work more than the normal number of hours.

In larger organizations there is a human resources department (HRD) that deals with pay,
recruitment, etc. This area is called human resources (HR) or human resource management
(HRM). Another name for this department is the personnel department.
Look at A, and C opposite to find the answers to the crossword.

Across
2 and 17 Office workers
may wear this.
All the people working
for a company. (5)
7 workers use
their hands. (6)
8 When people stop
working to protest. (6)
10 One of the
working for an
organization. (8)
Occasions when workers
stop working to protest:
Down
13 Another name for the Everyone working for a 5 The place in a factory where
human resources company is on this. (7) the production lines are.
department. (9) 2 Everyone, or everyone except 9 When people stop work to
14 Workers seen as a top managers. (9) complain about something. (8)
3 These are trade in the UK and 16 and 12 When workers
8 and 15 down Various labor in the US. (6) intentionally produce less.
forms of protest at 4 and 17 across Manual
work. workers may wear this.

Manuel Ortiz is the founder of a Spanish computer sales company. Use the words in
and D opposite to complete what he says about it.
I founded Computadoras Creativas years ago. We started with a small

is still here, but now we have sites all over Spain, with about 500 employees. Many
of the offices are (4) everyone works together, from managers to
(5) as well as people selling over the phone, and
people in technical (6) giving help to customers over the phone.
Recruitment is taken care of in Madrid, by the (7)

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