MUHAMMAD FIKKY CALL ME
RAN ENGINEER +62 878 766 45 484
WORK OBJECTIVE
Become valuable asset for the
Experience 15+ years company I work with. Able to
Currently Service Engineer 2 develop & mature with every task
which I will face ahead.
EMPLOYMENT SKILLS & COMPETENCES
KCCTech Ericsson GSM, WDMA, LTE,
SERVICE ENGINEER 2, KCCTech (Dec 2021 - Now) 5G, BSC, RNC, Moshell,
Integrate New Site, Add carriers, Add sectors of 2/3/4/5G network. Cgywin, SecureCRT, Citrix,
Including external alarm definition, post troubleshooting, Call & ENM, WinFIOL
Data test as well Integration, Reconfigure &
Swap radios including SW upgrade & re-scripting the configuration Troubleshooting Ericsson
RSSI troubleshooting including blanket test, dummy load test, GSM, WCDM, LTE & 5G
absorber kit test & also VSWR troubleshooting Deep understanding of RAN
RF parameter creation & troubleshooting for LTE & 5G optimization Design environment
Deep understanding of RAN design and the methods used to carry Ericsson Managed Service
out and finish the work scope Delivery Platform (MSDP)
Deep understanding of each & every component/module used on tools (ITSM, OneFM, WFM-
the cabinet/site to complete the integration IFS, HDB, Business Intelligent
ERICSSON PERSONAL
SHIFT LEAD DISPATCHER, EID-Indosat Managed Service (April 2020 –
Dec 2021)
Male, 36
Monitoring Indosat nation wide network incident, follow up & close
Strong & Healthy
coordination with Helpdesk, SOV & field team
Married
Creation of work order request from all parties related to field
[email protected]
issues (WO Preventive, Planned, Implementation)
+628 78 766 45 484
Managing team member & Helpdesk to work based on priority
Jl Yahya No.28 Kb Jeruk
Monitoring all work order to be assigned and dispatched field
Jakarta Barat 11540
Managing helpdesk and field team to make sure all work order to
Indonesia
be response, update & close properly
INTEGRATION ENGINEER (Sep 2017 - March 2020) ACHIEVEMENT & AWARDS
Integration New Site, Add RAT, Generate LKF, Reconfigure TRX,
Upgrade & Downgrade , Add Sectors, Software Upgrade, OSS, ENM Ericsson recognition for
modify. All band (2/3/4G); DUG DUW DUS Baseband (BB5212, excellent contribution in
BB5216, BB6630). Managed Service – STP, Ericsson,
Jakarta, May 2016. Signed by
Rohanizam Ramly as MS COO –
NEXWAVE RASO MSIP EID
OSS ENGINEER, RNP Huawei Telkomsel North Sumatera (April 2017 -
Aug 2017) Best performance and fantastic
Daily monitoring alarm & escalation. Remote support for achievement as surveillance at
2G/3G/LTE swap activity. Including Compile daily pre-dump AXIS Managed Service Project,
Ericsson, Jakarta, March 2013.
Signed by H.K Mishra as MS COO
ERICSSON and Mathias Danielsson (Cu
ITC SUPERVISOR, Special Project XL (May 2016 - Jan 2017) Head of Operation, CU ID)
Supervise team to conduct project accurately & finished as
scheduled. Support troubleshooting & completed ATP as well Ericsson Reward & Recognition
for outstanding performance
DISPATCHER, EID-STP Managed Service (Jan 2014 - May 2016) and remarkable contribution in
Create trouble ticket & dispatched to respective team. Responsible surveillance at AXIS Managed
Service Project, Ericsson,
to operate MSDP Tools & Work order management tools.
Jakarta, May 2012. Signed by
Murali Raman as AXIS MS COO
FRONT OFFICE ENGINEER, EID-AXIS Managed Service (Jan 2012 - Jan and Hans Josef Breuggen (Head
2014) of CU ID Operation)
Create trouble ticket & dispatched respective team. Monitoring &
troubleshooting AXIS network, nation wide. Including daily site TRAINING
down report
DT LTE & LTE Optimization,
BACK OFFICE WRAN, EID-XL Managed Service (Aug 2011-Dec 2011)
Monitoring & troubleshooting XL 3G Network. Responsible for Lexcorp, Jakarta, Jan 2017
customer complain related to 3G & Daily reporting 3G availability MS Power Workshop, Ericsson,
Jakarta, Jan 2017
RBS ENGINEER, XL 3G Modernization Project (Jun 2011 - Aug 2011) LTE Workshop & Assessment,
Swap 3G, Create/Edit 3G Script, Commissioning 3G RBS, including Ericsson, Jakarta, Aug 2016
SW upgrade & Troubleshooting Training MS-TOP, Ericsson,
Jakarta, Aug 2013
SOC Workshop – Improving
INDOSAT
Customer Experience, PT AXIS,
BSS OPERATION & MAINTENANCE TECHNICIAN (Feb 2007 - Jun 2011) Jakarta, May 2012
Responsible for daily operation & maintenance BSS
2G/3G/Transmission (Minilink, NEC) & also ZTE RBS REFERENCES
Ari Hendra Hermadi, Acting CU ID Head of Network Aris Sandi Siagian, Snr Integration Engineer,
Integration, Ericsson, Jakarta Ericsson, Jakarta
