To perform a UPS diagnostic test

1. On the Diagnostics menu, click Test Hardware.

The Test Hardware dialog box appears.
2. Click the System Test or Battery Test tab.
3. Click Test....
The diagnostic test is run.
4. At any time during the test or after the test is performed, click the Results button to update the result field.
5. The status of the procedure is shown in the status column. If the test has not yet completed, you can close the
dialog box and return later for the results.

To get diagnostic test results only

 Some UPSs schedule diagnostics to run at a future time (up to thirty days in the future).
Performing a diagnostic test on a UPS places additional stress on the battery, shortening the lifetime of the battery.
Perform diagnostic tests only when necessary.

Diagnostics status
 
Test passed The diagnostic test performed on the UPS has passed the battery or hardware test.

Test aborted The UPS has aborted the diagnostic test.

Test failed The diagnostic test performed on the UPS has failed the battery and hardware test.

Test scheduled A diagnostic test has been scheduled to occur on the UPS.

Test in progress A diagnostic test is currently being performed on the UPS.

UPS busy A diagnostic test could not be performed on the UPS because the UPS is busy.

Not Tested No diagnostic test has been performed on the UPS.

Access denied The password used to gain access to the UPS's Controller was incorrect.

Consult your UPS manual as necessary.

UPS Maintenance

 Only trained personnel are allowed to perform maintenance tasks. Before performing maintenance tasks, wear
ESD clothes, ESD gloves, and an ESD wrist strap. Remove conductive objects such as jewelry and watches to
avoid electric shocks or burns.
 Use insulated tools when maintaining internal devices. Only trained personnel are allowed to perform
maintenance. Customers are not allowed to maintain components behind protective covers that can be removed
only using tools. If maintenance is required, contact technical support.
 Only maintenance engineers are allowed to maintain power modules and bypass modules.
 Maintain UPSs regularly based on the following requirements. Otherwise, the UPSs may fail to operate properly
and the service life may be shortened.

Monthly Maintenance

Check Item Expected Result Troubleshooting

Operating  Ambient temperature: 0–40°C  If the temperature or humidity is

environment  Humidity: 0–95% RH (non- abnormal, check the air conditioner
condensing) status.
 Rodent-proof measures have been  Put rodent-proof baffle plates at the
taken for the equipment room. door of the UPS equipment room.
 The equipment room is airtight.  Check that the equipment room is
airtight and not in a direct ventilation
environment.

Power grid  Input voltage: 200 V AC/208 V AC/210  If the input voltage is abnormal, check
environment V AC/380 V AC/400 V AC/415 V the power grid status and input cable
AC/480 V AC (line voltage) connection.
 Output voltage: 200 V AC/208 V  If the output voltage is abnormal,
AC/210 V AC/380 V AC/400 V AC/415 check the UPS running status and
V AC/480 V AC±1% (line voltage) check whether an alarm is generated.
 Input frequency: 40–70 Hz

LCD The status icons on the LCD indicate that If an alarm is generated, rectify the fault
all units are operating properly, all by checking the device status and
operating parameters are within their parameters.
normal ranges, and no fault or alarm
information is displayed.

Quarterly Maintenance

Check Item Expected Result Troubleshooting

Cleanliness Wipe the cabinet surface using a white Remove the dust, especially from the
paper and the paper does not turn black. front panel.

Parameter The configuration of the output voltage Reset the parameters.

configuration grade, frequency, number of batteries,
and battery capacity meets
requirements.

Status record Record the three-phase load rate and If an exception occurs, check the load
output power factor. status.

Shallow Conduct a shallow discharge test when If an alarm is generated, see

discharge test the UPS is backed up to verify that the the UPS5000 & SmartLi Alarm
 Check Item Expected Result Troubleshooting

(recommended) batteries can discharge normally. Reference.

Annual Maintenance

Grounding Ground cables are connected Tighten the screws

securely.

Power cables and terminals The insulation layers of cables  Replace the cables.
(between the UPS and the PDF). are intact and terminals are free  Secure all output terminals.
from black marks and noticeable
sparks.

Through-current capacity of The circuit breakers and cables  Replace the circuit breakers.
cables and circuit breakers meet load requirements.  Replace the cables.
The allowed through-current
capacity of cables is greater than
the circuit breaker specifications.

Installation

Installation Preparations

 In a parallel system, the length and specifications of power cables on each UPS should be the same to achieve
current equalization in bypass mode. The power cables include bypass input power cables and UPS output
power cables.
 If the EPO function is required, prepare the EPO switch and cable before installation. The recommended cable
size is 0.3 mm2.
 If the TN-C system is adopted, short-circuit the input N and PE, and connect the input PE and N to terminals on
the N bar. The recommended cable size is 240 mm2.
 If a backfeed protection card is configured:
 If the UPS output power supply is used (currently supported only by the 800 kVA UPS), prepare a shunt
release (matching the rated voltage of the UPS) and cable (0.5–1.3 mm 2 cable recommended; the actual
cable size must meet the requirements of the backfeed protection card, fuse terminal block, and shunt
release).
 If a third-party power supply is used, the voltage is less than or equal to 240 V AC, and the current is less than
6 A, prepare a 6 A fuse, shunt release, and cable (0.5–1.3 mm 2 cable recommended; the actual cable size
must meet the requirements of the backfeed protection card, fuse terminal block, and shunt release).
Installation Environment
Before installing the UPS, note the following:
 Do not install the UPS in a high-temperature, low-temperature, or damp place that is beyond the technical
specifications.
 Install the UPS far away from water sources, heat sources, and inflammable and explosive materials. Keep the
UPS free from direct sunlight, dust, volatile gases, corrosive materials, and salty air.
 Do not install the UPS in environments with conductive metal scraps in the air.
 The optimal operating temperatures for valve-regulated lead-acid (VRLA) batteries are 20–30°C. Operating
temperatures higher than 30°C shorten the battery lifespan, and operating temperatures lower than 20°C reduce
the battery backup time.
 Ensure that the floor or installation support can bear the weight of the UPS, batteries, and battery racks.
 If the UPS is equipped with a top outlet kit, do not install devices that are easy to swing on the top of the UPS.
Otherwise, the devices may fall off.

Installation Clearances (Three-Phase Four-Wire)

Reserve the following clearances around the cabinet to facilitate operations and ventilation:

 Reserve a clearance of at least 950 mm from the front of the cabinet for ventilation and operations.
 Reserve a clearance of at least 500 mm from the top of the cabinet for operations.
 Reserve a clearance of at least 500 mm from the rear of the cabinet for ventilation.
 Reserve a clearance of at least 800 mm if you need to perform operations at the rear of the cabinet.
 If the top outlet kit is configured, no space needs to be reserved at the rear.
Figure 6-1 Space planning for standard configuration (400–600 kVA)
Figure 6-2 Space planning for bottom cabling configuration (400–600 kVA)
Figure 6-3 Space planning for top air-flow configuration (400–600 kVA)
Figure 6-4 Space planning for standard configuration (800 kVA)
Figure 6-5 Space planning for bottom cabling configuration (800 kVA)
Figure 6-6 Space planning for top air-flow configuration (800 kVA)

UPS Cable Connection Reference

 When preparing cables, keep away from the cabinets to prevent cable scraps from entering the cabinets. Cable
scraps may cause sparks during power-on and cause personal injury or device damage.
 After installing cables, clean the cabinet top, bottom, copper bar wiring positions, and other positions. Ensure that
there is no dust or scraps inside and around cabinets.
 Prepare terminals onsite. The length of the copper wire should be the same as that of the part of the terminal that
covers the conductor.

Procedure
1. Route a cable into the cabinet and bind it to a nearby beam.
2. Pull the cable to the copper bar to which the cable is to be connected, determine the cable length, and mark the
cable at the position where the cable is to be cut.
3. Pull the marked cable out of the cabinet, cut the cable from the marked position, strip the cable, and crimp a
terminal.
Powering On Loads

Context
After the inverter starts, the UPS transfers to inverter mode, and the Bypass mode alarm on the MDU disappears.

Procedure
1. After confirming that the battery string is properly connected, switch on the battery string input circuit breaker. If
there are multiple battery strings, switch on the circuit breaker for each battery string and then the general
circuit breaker between the battery strings and the UPS. The No battery alarm on the MDU disappears.
2. Turn on the downstream output switch to supply power to loads.

Verifying the Installation and Filling the Sealing Putty

Check items and acceptance criteria

No. Item Acceptance Criteria

01 Cabinet installation The cabinets are securely installed and do not tilt due to
vibration.

02 Neat arrangement The UPS and its adjacent cabinets are neatly arranged
and secured with connecting kits.

03 Layout of the busway and cables The busway and cables are routed properly as required
by the customer.

04 Labels on the busway and cables Both ends of a busway and cable are labeled. Labels
are concise and easy to understand.

05 Cable ties Cable ties are secured evenly and no burr exists.

06 Cable and busbar connections Input power cables or busbars, output power cables or
busbars, and cables between batteries are securely
connected. For the cables secured by screws, the
spring washers are flattened.

07 Grounding The resistance between the UPS ground bar and the
equipment room ground bar is less than 0.1 ohm.

08 AC phase sequence The mains input, bypass input, and output phase
sequences are correct.

09 Battery cable connections The battery strings are correctly connected to the UPS.

10 Foreign matter cleaning inside the The inside and outside of the cabinets are free from
cabinets conductive dust or other sundries.
 No. Item Acceptance Criteria

1. There is no foreign matter (such as copper wires

and screws) on the top of the cabinets.
2. There is no foreign matter on the copper bar
terminals.
3. There is no foreign matter around switch terminals.
4. There is no foreign matter on the bottom plates of
the cabinets.
5. There is no foreign matter on the rear module
subrack.

11 Filling sealing putty After routing cables and checking cable connections,
use sealing putty to fill in all gaps between the cables
and the cabinets. (Remove the paper protective film
from the sealing putty and retain the transparent film.
When using the putty, ensure that the transparent film
faces upward.)

12 Cover installation After the checks are performed, reinstall all the covers.

Powering On and Starting the UPS

Prerequisites
Measure the voltage and frequency of the external input switch of the UPS. The voltage range is as follows:
 138–260 V AC (line voltage) in the 200 V AC/208 V AC/210 V AC voltage system
 138–485 V AC (line voltage) in the 380 V AC/400 V AC/415 V AC voltage system
 192–528 V AC (line voltage) in the 480 V AC voltage system

Shutting Down and Powering Off the UPS

1. Shut down the inverter.

 Shutting down the inverter on the LCD
Choose Common Functions > Inv. OFF. After confirmation, the inverter is shut down.

You can also choose System Info > Maintenance > Inv. OFF to shut down the inverter.
 Shutting down the inverter on the WebUI
Choose Monitoring > UPS System > Running Control, and click Inv. OFF.
2. If the inverter shuts down and the bypass is normal, the UPS transfers to bypass mode. The Bypass
mode alarm is displayed on the LCD.
3. Figure 7-4 Normal bypass

4. After you shut down the inverter, the UPS supplies no power if the bypass is abnormal, which causes a power
failure for the loads.
5. Figure 7-5 Abnormal bypass

6.
7. To shut down the inverter and transfer the system to bypass mode, check that the UPS has not generated an
alarm and perform 1.
8. After the inverter shuts down, turn off the downstream output switch.
9. Switch off the battery string circuit breaker. If there are multiple battery strings, switch off the general circuit
breaker between battery strings and the UPS and then switch off the circuit breaker for each battery string.
10. Turn off the upstream mains and bypass input switches.

Parallel System Installation

Procedure
1. Ground each UPS in a parallel system separately, and connect power cables and battery cables.
2. Choose a parallel mode and connect power cables to the parallel system based on site requirements.
The typical scenario of a 1+1 parallel system is used as an example.
Figure 6-133 Conceptual diagram of a 1+1 parallel system

For a three-phase three-wire parallel system, connect cables according to the preceding conceptual diagram. In
addition, connect the mains input neutral wire of each UPS together using a single 150 mm 2 90°C-resistant
copper flexible cable.
Figure 6-134 Neutral cable connection for a three-phase three-wire parallel system

A dual-bus parallel system consisting of two parallel subsystems is used as an example.

Figure 6-135 Conceptual diagram of a dual-bus parallel system