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NMC Code Patient Public Leaflet

The document discusses the Nursing and Midwifery Council's professional Code for nurses and midwives in the UK. The Code outlines standards of care that require nurses and midwives to treat patients with kindness, respect, honesty and integrity. It emphasizes putting the care, safety and needs of patients first. The Code has four main themes: prioritizing people, effective practice, preserving safety, and promoting professionalism and trust.

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Natasha Bailey
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306 views4 pages

NMC Code Patient Public Leaflet

The document discusses the Nursing and Midwifery Council's professional Code for nurses and midwives in the UK. The Code outlines standards of care that require nurses and midwives to treat patients with kindness, respect, honesty and integrity. It emphasizes putting the care, safety and needs of patients first. The Code has four main themes: prioritizing people, effective practice, preserving safety, and promoting professionalism and trust.

Uploaded by

Natasha Bailey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Good care

from nurses
and midwives
What our professional
Code means for you
Whether you’re having an operation, expecting a baby or
having tests at your local clinic, you want to receive good
care from the nurse or midwife. You want to feel safe,
looked after and listened to, and you’ll want the same
for your relative or a person you care for. It makes no
difference whether the care takes place at a GP surgery,
hospital, midwifery unit, care home or in your own home.

At the Nursing and Midwifery Council, we also want people to


receive good care. We’ve produced a professional Code that all
nurses and midwives must keep to. It explains what good care
means and what all of us should expect.

 Your nurse or midwife is kind and respectful, putting care and
safety first. They help and encourage you to take part in decisions
about your care.

 Your nurse or midwife listens to you and takes note of concerns.
They respect your right to dignity, privacy and confidentiality. They
share information about your health, care and treatment with you
in a way you can understand.

 Your nurse or midwife is open and honest about your care and
treatment. They make sure you are safe and reduce, as far they can, the
risk of mistakes and harm. If mistakes happen, they apologise to you,
explaining promptly what has happened as well as the likely effects.

 Your nurse or midwife acts with honesty and integrity at all times.
They raise concerns immediately if they believe that you are vulnerable,
at risk or in need of extra support and protection. They take action
if they have concerns about the care and safety of patients.

 Your nurse or midwife pays attention to your wellbeing, as well as
your treatment and care. They help you to access the care and
support that you need.

The Code for nurses and midwives


The Code puts you at the heart of care. It sets
out the professional standards that nurses and
midwives must keep to. These are shown every
day by good nurses and midwives across the
UK. The Code has four themes.

 Prioritise people
Practise effectively

Preserve safety

Promote professionalism and trust

To find out more about the Code please go to www.nmc.org.uk/code.


What can I do if I am unhappy with the care?
If you are unhappy about the care you or someone else has
received, please tell someone. It’s always best to do this where
the care took place (for example, in the hospital or care home).
Your concerns should be dealt with quickly, without any negative
effect on the care provided. For more information about raising
your concerns go to www.nmc.org.uk/report-nurse-midwife or
call us on 020 7462 5800.

About us
We set standards of education, training, conduct and
performance so that nurses and midwives can deliver high quality
healthcare throughout their careers. All nurses and midwives
in the UK must register with us and keep to our Code.
www.nmc.org.uk

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