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Failing Function Codes, Failing Items, and Symbolic Frus: Power Systems

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0% found this document useful (0 votes)

241 views340 pages

Failing Function Codes, Failing Items, and Symbolic Frus: Power Systems

Yefgb jllk

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Billy Norman

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Power Systems

Failing function codes, failing items,

and symbolic FRUs

IBM
Note
Before using this information and the product it supports, read the information in “Safety notices” on
page v, “Notices” on page 315, the IBM Systems Safety Notices manual, G229-9054, and the IBM
Environmental Notices and User Guide, Z125–5823.

This edition applies to IBM® Power Systems servers that contain the POWER9™ processor and to all associated models.
© Copyright International Business Machines Corporation 2018, 2021.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents

Safety notices........................................................................................................v

Failing function codes, failing items, and symbolic FRUs......................................... 1

Failing function codes.................................................................................................................................. 1
Failing items.............................................................................................................................................164
Symbolic FRUs......................................................................................................................................... 183

Notices..............................................................................................................315
Accessibility features for IBM Power Systems servers.......................................................................... 316
Privacy policy considerations ................................................................................................................. 317
Trademarks.............................................................................................................................................. 317
Electronic emission notices.....................................................................................................................318
Class A Notices...................................................................................................................................318
Class B Notices...................................................................................................................................321
Terms and conditions.............................................................................................................................. 323

iii
iv
Safety notices
Safety notices may be printed throughout this guide:
• DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to people.
• CAUTION notices call attention to a situation that is potentially hazardous to people because of some
existing condition.
• Attention notices call attention to the possibility of damage to a program, device, system, or data.

World Trade safety information

Several countries require the safety information contained in product publications to be presented in their
national languages. If this requirement applies to your country, safety information documentation is
included in the publications package (such as in printed documentation, on DVD, or as part of the product)
shipped with the product. The documentation contains the safety information in your national language
with references to the U.S. English source. Before using a U.S. English publication to install, operate, or
service this product, you must first become familiar with the related safety information documentation.
You should also refer to the safety information documentation any time you do not clearly understand any
safety information in the U.S. English publications.
Replacement or additional copies of safety information documentation can be obtained by calling the IBM
Hotline at 1-800-300-8751.

German safety information

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.

Laser safety information

IBM servers can use I/O cards or features that are fiber-optic based and that utilize lasers or LEDs.
Laser compliance
IBM servers may be installed inside or outside of an IT equipment rack.
DANGER: When working on or around the system, observe the following precautions:
Electrical voltage and current from power, telephone, and communication cables are hazardous. To
avoid a shock hazard: If IBM supplied the power cord(s), connect power to this unit only with the
IBM provided power cord. Do not use the IBM provided power cord for any other product. Do not
open or service any power supply assembly. Do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical storm.

• The product might be equipped with multiple power cords. To remove all hazardous
voltages, disconnect all power cords. For AC power, disconnect all power cords from their AC power
source. For racks with a DC power distribution panel (PDP), disconnect the customer’s DC power source
to the PDP.
• When connecting power to the product ensure all power cables are properly connected. For racks with
AC power, connect all power cords to a properly wired and grounded electrical outlet. Ensure that the
outlet supplies proper voltage and phase rotation according to the system rating plate. For racks with a
DC power distribution panel (PDP), connect the customer’s DC power source to the PDP. Ensure that the
proper polarity is used when attaching the DC power and DC power return wiring.
• Connect any equipment that will be attached to this product to properly wired outlets.

© Copyright IBM Corp. 2018, 2021 v

• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Do not attempt to switch on power to the machine until all possible unsafe conditions are corrected.
• When performing a machine inspection: Assume that an electrical safety hazard is present. Perform all
continuity, grounding, and power checks specified during the subsystem installation procedures to
ensure that the machine meets safety requirements. Do not attempt to switch power to the machine
until all possible unsafe conditions are corrected. Before you open the device covers, unless instructed
otherwise in the installation and configuration procedures: Disconnect the attached AC power cords,
turn off the applicable circuit breakers located in the rack power distribution panel (PDP), and
disconnect any telecommunications systems, networks, and modems.
• Connect and disconnect cables as described in the following procedures when installing, moving, or
opening covers on this product or attached devices.
To Disconnect: 1) Turn off everything (unless instructed otherwise). 2) For AC power, remove the power
cords from the outlets. 3) For racks with a DC power distribution panel (PDP), turn off the circuit
breakers located in the PDP and remove the power from the Customer's DC power source. 4) Remove
the signal cables from the connectors. 5) Remove all cables from the devices.
To Connect: 1) Turn off everything (unless instructed otherwise). 2) Attach all cables to the devices. 3)
Attach the signal cables to the connectors. 4) For AC power, attach the power cords to the outlets. 5) For
racks with a DC power distribution panel (PDP), restore the power from the Customer's DC power
source and turn on the circuit breakers located in the PDP. 6) Turn on the devices.

• Sharp edges, corners and joints may be present in and around the system. Use
care when handling equipment to avoid cuts, scrapes and pinching. (D005)
(R001 part 1 of 2):
DANGER: Observe the following precautions when working on or around your IT rack system:
• Heavy equipment–personal injury or equipment damage might result if mishandled.
• Always lower the leveling pads on the rack cabinet.
• Always install stabilizer brackets on the rack cabinet if provided, unless the earthquake option is
to be installed.
• To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest
devices in the bottom of the rack cabinet. Always install servers and optional devices starting
from the bottom of the rack cabinet.
• Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top
of rack-mounted devices. In addition, do not lean on rack mounted devices and do not use them
to stabilize your body position (for example, when working from a ladder).

• Stability hazard:
– The rack may tip over causing serious personal injury.
– Before extending the rack to the installation position, read the installation instructions.
– Do not put any load on the slide-rail mounted equipment mounted in the installation position.
– Do not leave the slide-rail mounted equipment in the installation position.
• Each rack cabinet might have more than one power cord.
– For AC powered racks, be sure to disconnect all power cords in the rack cabinet when directed
to disconnect power during servicing.

vi Power Systems:
– For racks with a DC power distribution panel (PDP), turn off the circuit breaker that controls
the power to the system unit(s), or disconnect the customer’s DC power source, when directed
to disconnect power during servicing.
• Connect all devices installed in a rack cabinet to power devices installed in the same rack
cabinet. Do not plug a power cord from a device installed in one rack cabinet into a power device
installed in a different rack cabinet.
• An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts
of the system or the devices that attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (R001 part
1 of 2)
(R001 part 2 of 2):
CAUTION:
• Do not install a unit in a rack where the internal rack ambient temperatures will exceed the
manufacturer's recommended ambient temperature for all your rack-mounted devices.
• Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not
blocked or reduced on any side, front, or back of a unit used for air flow through the unit.
• Consideration should be given to the connection of the equipment to the supply circuit so that
overloading of the circuits does not compromise the supply wiring or overcurrent protection. To
provide the correct power connection to a rack, refer to the rating labels located on the
equipment in the rack to determine the total power requirement of the supply circuit.
• (For sliding drawers.) Do not pull out or install any drawer or feature if the rack stabilizer brackets
are not attached to the rack or if the rack is not bolted to the floor. Do not pull out more than one
drawer at a time. The rack might become unstable if you pull out more than one drawer at a time.

• (For fixed drawers.) This drawer is a fixed drawer and must not be moved for servicing unless
specified by the manufacturer. Attempting to move the drawer partially or completely out of the
rack might cause the rack to become unstable or cause the drawer to fall out of the rack. (R001
part 2 of 2)
CAUTION: Removing components from the upper positions in the rack cabinet improves rack
stability during relocation. Follow these general guidelines whenever you relocate a populated rack
cabinet within a room or building.
• Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack
cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you
received it. If this configuration is not known, you must observe the following precautions:
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the rack cabinet.

Safety notices vii

– Ensure that there are little-to-no empty U-levels between devices installed in the rack cabinet
below the 32U level, unless the received configuration specifically allowed it.
• If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet
from the suite.
• If the rack cabinet you are relocating was supplied with removable outriggers they must be
reinstalled before the cabinet is relocated.
• Inspect the route that you plan to take to eliminate potential hazards.
• Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to
the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.
• Verify that all door openings are at least 760 x 2083 mm (30 x 82 in.).
• Ensure that all devices, shelves, drawers, doors, and cables are secure.
• Ensure that the four leveling pads are raised to their highest position.
• Ensure that there is no stabilizer bracket installed on the rack cabinet during movement.
• Do not use a ramp inclined at more than 10 degrees.
• When the rack cabinet is in the new location, complete the following steps:
– Lower the four leveling pads.
– Install stabilizer brackets on the rack cabinet or in an earthquake environment bolt the rack to
the floor.
– If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest
position to the highest position.
• If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack
cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent.
Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the
pallet.
(R002)
(L001)

DANGER: Hazardous voltage, current, or energy levels are present inside any component that has
this label attached. Do not open any cover or barrier that contains this label. (L001)
(L002)

DANGER: Rack-mounted devices are not to be used as shelves or work spaces. Do not place
objects on top of rack-mounted devices. In addition, do not lean on rack-mounted devices and do
not use them to stabilize your body position (for example, when working from a ladder). Stability
hazard:
• The rack may tip over causing serious personal injury.
• Before extending the rack to the installation position, read the installation instructions.

viii Power Systems:

• Do not put any load on the slide-rail mounted equipment mounted in the installation position.
• Do not leave the slide-rail mounted equipment in the installation position.
(L002)
(L003)

Safety notices ix
DANGER: Multiple power cords. The product might be equipped with multiple AC power cords or
multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and
power cables. (L003)
(L007)

CAUTION: A hot surface nearby. (L007)

(L008)

CAUTION: Hazardous moving parts nearby. (L008)

All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1
laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser
product. Consult the label on each part for laser certification numbers and approval information.
CAUTION: This product might contain one or more of the following devices: CD-ROM drive, DVD-
ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following
information:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of the controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
(C026)

x Power Systems:
CAUTION: Data processing environments can contain equipment transmitting on system links with
laser modules that operate at greater than Class 1 power levels. For this reason, never look into
the end of an optical fiber cable or open receptacle. Although shining light into one end and looking
into the other end of a disconnected optical fiber to verify the continuity of optic fibers may not
injure the eye, this procedure is potentially dangerous. Therefore, verifying the continuity of optical
fibers by shining light into one end and looking at the other end is not recommended. To verify
continuity of a fiber optic cable, use an optical light source and power meter. (C027)
CAUTION: This product contains a Class 1M laser. Do not view directly with optical instruments.
(C028)
CAUTION: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following information:
• Laser radiation when open.
• Do not stare into the beam, do not view directly with optical instruments, and avoid direct
exposure to the beam. (C030)
(C030)
CAUTION: The battery contains lithium. To avoid possible explosion, do not burn or charge the
battery.
Do Not:
• Throw or immerse into water
• Heat to more than 100 degrees C (212 degrees F)
• Repair or disassemble
Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local
regulations. In the United States, IBM has a process for the collection of this battery. For
information, call 1-800-426-4333. Have the IBM part number for the battery unit available when
you call. (C003)
CAUTION: Regarding IBM provided VENDOR LIFT TOOL:
• Operation of LIFT TOOL by authorized personnel only.
• LIFT TOOL intended for use to assist, lift, install, remove units (load) up into rack elevations. It is
not to be used loaded transporting over major ramps nor as a replacement for such designated
tools like pallet jacks, walkies, fork trucks and such related relocation practices. When this is not
practicable, specially trained persons or services must be used (for instance, riggers or movers).
• Read and completely understand the contents of LIFT TOOL operator's manual before using.
Failure to read, understand, obey safety rules, and follow instructions may result in property
damage and/or personal injury. If there are questions, contact the vendor's service and support.
Local paper manual must remain with machine in provided storage sleeve area. Latest revision
manual available on vendor's web site.
• Test verify stabilizer brake function before each use. Do not over-force moving or rolling the LIFT
TOOL with stabilizer brake engaged.
• Do not raise, lower or slide platform load shelf unless stabilizer (brake pedal jack) is fully
engaged. Keep stabilizer brake engaged when not in use or motion.
• Do not move LIFT TOOL while platform is raised, except for minor positioning.
• Do not exceed rated load capacity. See LOAD CAPACITY CHART regarding maximum loads at
center versus edge of extended platform.
• Only raise load if properly centered on platform. Do not place more than 200 lb (91 kg) on edge
of sliding platform shelf also considering the load's center of mass/gravity (CoG).
• Do not corner load the platforms, tilt riser, angled unit install wedge or other such accessory
options. Secure such platforms -- riser tilt, wedge, etc options to main lift shelf or forks in all four
(4x or all other provisioned mounting) locations with provided hardware only, prior to use. Load
objects are designed to slide on/off smooth platforms without appreciable force, so take care not

Safety notices xi
to push or lean. Keep riser tilt [adjustable angling platform] option flat at all times except for final
minor angle adjustment when needed.
• Do not stand under overhanging load.
• Do not use on uneven surface, incline or decline (major ramps).
• Do not stack loads.
• Do not operate while under the influence of drugs or alcohol.
• Do not support ladder against LIFT TOOL (unless the specific allowance is provided for one
following qualified procedures for working at elevations with this TOOL).
• Tipping hazard. Do not push or lean against load with raised platform.
• Do not use as a personnel lifting platform or step. No riders.
• Do not stand on any part of lift. Not a step.
• Do not climb on mast.
• Do not operate a damaged or malfunctioning LIFT TOOL machine.
• Crush and pinch point hazard below platform. Only lower load in areas clear of personnel and
obstructions. Keep hands and feet clear during operation.
• No Forks. Never lift or move bare LIFT TOOL MACHINE with pallet truck, jack or fork lift.
• Mast extends higher than platform. Be aware of ceiling height, cable trays, sprinklers, lights, and
other overhead objects.
• Do not leave LIFT TOOL machine unattended with an elevated load.
• Watch and keep hands, fingers, and clothing clear when equipment is in motion.
• Turn Winch with hand power only. If winch handle cannot be cranked easily with one hand, it is
probably over-loaded. Do not continue to turn winch past top or bottom of platform travel.
Excessive unwinding will detach handle and damage cable. Always hold handle when lowering,
unwinding. Always assure self that winch is holding load before releasing winch handle.
• A winch accident could cause serious injury. Not for moving humans. Make certain clicking sound
is heard as the equipment is being raised. Be sure winch is locked in position before releasing
handle. Read instruction page before operating this winch. Never allow winch to unwind freely.
Freewheeling will cause uneven cable wrapping around winch drum, damage cable, and may
cause serious injury.
• This TOOL must be maintained correctly for IBM Service personnel to use it. IBM shall inspect
condition and verify maintenance history before operation. Personnel reserve the right not to use
TOOL if inadequate. (C048)

Power and cabling information for NEBS (Network Equipment-Building System)

GR-1089-CORE
The following comments apply to the IBM servers that have been designated as conforming to NEBS
(Network Equipment-Building System) GR-1089-CORE:
The equipment is suitable for installation in the following:
• Network telecommunications facilities
• Locations where the NEC (National Electrical Code) applies
The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed wiring
or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the
interfaces that connect to the OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation
from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect
these interfaces metallically to OSP wiring.
Note: All Ethernet cables must be shielded and grounded at both ends.
The ac-powered system does not require the use of an external surge protection device (SPD).

xii Power Systems:

The dc-powered system employs an isolated DC return (DC-I) design. The DC battery return terminal shall
not be connected to the chassis or frame ground.
The dc-powered system is intended to be installed in a common bonding network (CBN) as described in
GR-1089-CORE.

Safety notices xiii

xiv Power Systems:
Failing function codes, failing items, and symbolic
FRUs
Failing function codes (FFCs), failing items, and symbolic field replaceable units (FRUs) provide the
information necessary to fix a problem that is identified by a system reference code (SRC) or service
request number (SRN).

Failing function codes

Failing function codes represent functions within the system unit.
The failing function codes are listed in numerical order.

Failing function code 11A

The cryptographic coprocessor adapter battery kit is the failing item.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
11A Any 09J8199 Cryptographic
coprocessor
adapter battery kit

Failing function code 132

The program that just loaded might be damaged.

Failing function code 141

The 857 MB disk enclosure assembly is the failing item.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
141 Any 4569502 857 MB Disk
Enclosure
Assembly

© Copyright IBM Corp. 2018, 2021 1

Failing function code 151
Failing function code 151 is not supported on these models. Continue with the next FRU in the list.

Failing function code 152

A power supply is the problem.
See FFC 153.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 153

An expansion unit power supply is the failing item.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
153 5887 See System parts. Power supply Un-P1-Ex

Failing function code 159

The problem is with a tablet.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
159 6093 Models 21, 6247455 Tablet cursor Un-P1-Cx-Ty
22
159 6093 Models 11, 74F3131 Tablet cursor, 4- Un-P1-Cx-Ty
12 button
159 6093 Models 11, 74F3132 Tablet cursor, 6- Un-P1-Cx-Ty
12 button

Failing function code 165

Failing function code 165 is not supported on these models. Continue with the next FRU in the list.

Failing function code 166

The problem is with a fan assembly.
Use the location code in the error log entry to identify the fan assembly to replace. Use the following table
to determine the part number for the field replaceable unit (FRU).

2 Power Systems:
CCIN or FFC Type and model Part number Description Location code
166 5887 See System parts. Fan (in power Un-P1-Ex
supply FRU)
166 ESLL or ESLS See System parts. Fan (in power Un-P1-Ex
supply FRU)
166 Any See System parts. Fan assembly Un-Ax

Failing function code 169

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 185

The problem is with an X.25 interface co-processor adapter.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
185 Any 71G6458 X.25 Interface Co- Un-P1-Cx
Processor adapter

Failing function code 186

The problem is with the co-processor multiport adapter.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
186 Any 33F8967 Co-Processor Un-P1-Cx
Multiport adapter
Model 2
186 Any 84F7540 Co-Processor Un-P1-Cx
Multiport adapter
Model 2 daughter
card
186 Any 53F2662 Co-Processor Un-P1-Cx
Multiport adapter
Model 2 memory
module (1 MB)

Failing function codes, failing items, and symbolic FRUs 3

Failing function code 188
The problem is with a tablet stylus.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
188 6093 models 11, 74F3133 Tablet stylus
12
188 6093 models 21, 6247454 Tablet stylus
22

Failing function code 190

The problem is with an internal disk signal cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
190 Any 21P7063 Internal disk signal Un-P1-Cx-Ty
cable

Failing function code 192

The problem is with a power supply for a portable disk drive.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
192 7203 00G2960 Portable disk drive
power supply

Failing function code 199

The problem is with an internal disk unit backplane.
See FFC 2667.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

4 Power Systems:
Failing function code 201
The problem is with an internal disk signal cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
201 Any 21P7063 Internal disk signal Un-P1-Cx-Ty
cable (associated
with FFC 190)

Failing function code 210

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 221

The problem is a system I/O control logic problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
221 All See System parts. System backplane
or I/O backplane

Failing function code 227

The problem is a system status logic problem.
Replace the system backplane or I/O backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 240

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 241

The problem is an Ethernet network problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 5

CCIN or FFC Type and model Part number Description Location code
241 Any Ethernet network
problem

Failing function code 251

The problem is in the cables for a parallel printer.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
251 Any 8529214 Cable, parallel Un-P1-Cx-Ty
printer
251 Any 8185219 Cable, parallel Un-P1-Cx-Ty
printer

Failing function code 252

The problem is in the standard 9-pin to 25-pin converter cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
252 Any 23R4632 Standard 9-pin to Un-P1-Cx-Ty
25-pin converter
cable

Failing function code 253

The multiprotocol cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
253 Any The problem is in Un-P1-Cx-Ty
the multiprotocol
cable, EIA-422A,
which is provided
by the customer.

6 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 254

The problem is in the 4-port multiprotocol EIA-232, V.24 cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
254 Any 71F0165 4-port Un-P1-Cx-Ty
multiprotocol
EIA-232, V.24
cable

Failing function code 256

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 257

The problem is in the 4-port multiprotocol, V.35 cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
257 Any 71F0162 4-port Un-P1-Cx-Ty
multiprotocol, V.35
cable

Failing function code 258

The problem is in the 4-port multiprotocol cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
258 Any 40F9897 4-port Un-P1-Cx-Ty
multiprotocol cable

Failing function codes, failing items, and symbolic FRUs 7

Failing function code 259
The problem is in the async EIA-232D, V.24 cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
259 Any 42R5206 Async EIA-232D, Un-P1-Cx-Ty
V.24 cable

Failing function code 260

The problem is in the 4-port multiprotocol, X.21 cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
260 Any 71F0164 4-port Un-P1-Cx-Ty
multiprotocol, X.21
cable

Failing function code 261

The problem is in the RS/232 interposer.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
261 Any 10N7453 RS/232 interposer Un-P1-Tx

Failing function code 262

The problem is in the 8-port multiport interface cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
262 Any 00F5524 8-port multiport Un-P1-Cx-Tx
interface cable

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

8 Power Systems:
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 263

The problem is in the EIA-232 terminal cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
263 Any 10N6535 EIA-232 terminal Un-P1-Cx-Ty
cable

Failing function code 266

The problem is in the RJ-45 to DB-25 converter cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
266 Any 59F3432 RJ-45 to DB-25 Un-P1-Cx-Ty
converter cable

Failing function code 267

The problem is in the 4-port multiprotocol jumper cable assembly.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
267 Any 81F8570 4-port Un-P1-Cx-Ty
multiprotocol
jumper cable
assembly

Failing function code 271

The problem is an X.25 attachment cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 9

CCIN or FFC Type and model Part number Description Location code
271 Any 07F3151 Cable, X.25 Un-P1-Cx-Ty
attachment cable,
X.21 (3 m)
271 Any 53F3926 Cable, X.25 Un-P1-Cx-Ty
attachment cable,
X.21 (6 m)

Failing function code 272

The problem is an X.25 attachment cable, V.24.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
272 Any 07F3160 Cable, X.25 Un-P1-Cx-Ty
attachment cable,
V.24 (3 m)
272 Any 53F3927 Cable, X.25 Un-P1-Cx-Ty
attachment cable,
V.24 (6 m)

Failing function code 273

The problem is an X.25 attachment cable, V.35.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
273 Any 07F3171 Cable, X.25 Un-P1-Cx-Ty
attachment cable,
V.35 (3 m)
273 Any 53F3928 Cable, X.25 Un-P1-Cx-Ty
attachment cable,
V.35 (6 m)

10 Power Systems:
Failing function code 276
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 277

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 279

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 287

A power supply in an expansion unit might be failing.

Failing function code 289

A power supply in an expansion unit might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 293

The problem is a PCI-to-PCI bridge problem.
Replace the system backplane or I/O backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 296

The problem is a PCI device or adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 11

CCIN or FFC Type and model Part number Description Location code
296 Any The FRU can only Un-P1-Cx
be identified by its
location code
reported by the
diagnostic
programs. See the
Display Diagnostic
Log summary for
more information
regarding the
service request
number.

Failing function code 297

The texture memory module for the GXT800P graphics adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
297 Any 93H6055 Texture memory Un-P1-Cx-Cy
module for the
GXT800P graphics
adapter

Failing function code 298

The problem is in the base memory module for the GXT800P graphics adapter.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any 93H6057 Base memory Un-P1-Cx-Cy
module for the
GXT800P graphics
adapter

Failing function code 2C3

The problem is in a 2-port multiprotocol adapter cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

12 Power Systems:
CCIN or FFC Type and model Part number Description Location code
2C3 Any 93H5263 2-Port Un-P1-Cx-Tx
Multiprotocol
adapter cable V.24
2C3 Any 93H5264 2-Port Un-P1-Cx-Tx
Multiprotocol
adapter cable V.35
2C3 Any 93H5265 2-Port Un-P1-Cx-Tx
Multiprotocol
adapter cable V.36
2C3 Any 93H5267 2-Port Un-P1-Cx-Tx
Multiprotocol
adapter cable X.21

Failing function code 2C9

The problem is in the PCI bus on the I/O backplane.
Replace the I/O backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2D3

The problem is in the service processor card.
The FRU part number is 10N8752.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2D4

The problem is a system/SP interface logic problem (I/O backplane or system backplane).
For the FRU part number, see the service information for the unit on which you are working.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2D5

The problem is a service processor to primary I/O bus problem.
Replace the I/O backplane. The FRU part number is 42R7352.

Failing function codes, failing items, and symbolic FRUs 13

Failing function code 2D6

The problem is a service processor card.
Replace the service processor card. The FRU part number is 10N8752.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2D7

The problem is in the operator panel.
The FRU part number is 39J3272.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2D9

The problem is in the power controller.
Replace the I/O backplane. The FRU part number is 42R7352.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2E0

The problem is in the fan sensor.
Replace the I/O backplane. The FRU part number is 42R7352.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2E1

The problem is a thermal sensor.
Replace the operator (control) panel. The FRU part number is 39J3272.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

14 Power Systems:
Failing function code 2E2
The problem is a voltage sensor problem.
Replace the system backplane. The FRU part number is 03N6902.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2E3

The problem is in the serial port controller.
Replace the service processor card. The FRU part number is 10N8752.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2E4

The problem is in the JTAG/COP controller.
Replace the service processor. The FRU part number is 10N8752.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2E6

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E7

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E8

The problem is in a processor card.
To determine the FRU part number, check the system unit for installed processor cards.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 301

The problem is in system memory.
Go to the service information for the system on which you are working.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function codes, failing items, and symbolic FRUs 15

Failing function code 303
The problem is in system memory.
Go to the service information for the system on which you are working.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 304

Failing function code 305

The problem is in system memory.
To determine the FRU part number, go to the service information for the system on which you are working.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 306

The problem is a remote I/O (RIO) cable.
To determine the FRU part number, go to the service information for the system on which you are working.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 30A

Failing function code 30B

16 Power Systems:
Failing function code 440
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 441

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 442

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 443

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 444

The problem is a 2-port multiprotocol PCI adapter (ASIC).
The FRU part number is 00P5920.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 445

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 446

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 447

The problem is a PCI 64-bit Fibre Channel adapter.
The FRU part number is 80P4384.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function codes, failing items, and symbolic FRUs 17

Failing function code 451
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 453

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 458

The problem is a 36 GB DAT tape drive.
The FRU part number is 71P9163.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 459

The problem is a 36 GB DAT72 tape drive.
The FRU part number for the 36/72 GB 4 mm DAT72 SAS tape drive is 23R2530.
The FRU part number for the 36/72 GB 4 mm DAT72 LVD tape drive is 95P1988.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 541

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 542

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 56B

The problem is a 36.4 GB 15,000 rpm disk drive.
The FRU part number is 07N6777.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

18 Power Systems:
Failing function code 56D
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 57B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 57D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 58B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 58D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 59B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 601

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 60B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 613

The problem is a 8 mm 80 GB VXA-2 tape device.
The FRU part number is 95P1871.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 61B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 61D

The 36.4 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 19

CCIN or FFC Type and model Part number Description Location code
61D Any 00P1519 36.4 GB 10,000
rpm drive and
carrier

Failing function code 61E

The 18.2 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
61E Any 00P1511 18.2 GB 10,000
rpm drive and
carrier

Failing function code 621

The problem is a 9.1 GB LVD 80-pin drive and carrier (U2).
The FRU part number is 03N3301.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 623

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 624

The problem is an 18.2 GB LVD 80-pin drive and carrier (U2).
The FRU part number is 03N3302.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

20 Power Systems:
Failing function code 62D
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 62E

The 9.1 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
62E Any 00P1508 9.1 GB 10,000 rpm
drive and carrier

Failing function code 636

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 637

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 638

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 639

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 63A

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 63B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 63C

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 63D

The problem is a disk drive failure.
Go to the service information for the system on which you are working.

Failing function codes, failing items, and symbolic FRUs 21

Failing function code 63E

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 63F

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 640

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 643

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 644

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 646

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 64A

The 9.1 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
64A Any 00P1508 9.1 GB 10,000 rpm
drive and carrier

Failing function code 64B

The 9.1 GB LVD 80-pin drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
64B Any 00P1517 9.1 GB LVD 80-pin
drive and carrier

22 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 64C

The 18.2 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
64C Any 00P1511 18.2 GB 10,000
rpm drive and
carrier

Failing function code 64D

The 18.2 GB LVD 80-pin drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
64D Any 00P1520 18.2 GB LVD 80-
pin drive and
carrier

Failing function code 64E

The 36.4 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
64E Any 00P1514 36.4 GB 10,000
rpm drive and
carrier

Failing function code 64F

The 36.4 GB 10,000 rpm drive and carrier might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 23

CCIN or FFC Type and model Part number Description Location code
64F Any 00P1519 36.4 GB 10,000
rpm drive and
carrier

Failing function code 650

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
650 Any See note. Unknown disk drive

Note: This FFC indicates that the disk drive could not be configured correctly. Refer to the disk drive FRU
part number.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 653

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 655

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 657

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 65A

See failing function code 67E.

Failing function code 65B

This failing function code is no longer used.

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

24 Power Systems:
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 65E

See failing function code 254A.

Failing function code 65F

See failing function code 254B.

Failing function code 662

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 663

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
663 Any 87H3734 IBM ARTIC960RxD
PCI adapter (base
card)
663 Any 47L8851 IBM ARTIC960RxF
adapter
663 Any 09J8829 IBM ARTIC960
Quad T1/E1
adapter (daughter
card)

Failing function codes, failing items, and symbolic FRUs 25

Failing function code 664
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 667

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 669

The PCI Gb Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
669 Any 41L6396 PCI Gigabit
Ethernet adapter

Failing function code 66A

The keyboard/mouse USB PCI attachment card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
66A Any 09P2470 Keyboard/mouse
USB PCI
attachment card

Failing function code 66C

The 10/100/1000 base-T Ethernet PCI adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
66C Any 00P1690 10/100/1000
base-T Ethernet
PCI adapter

26 Power Systems:
Failing function code 66D
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 66E

The DVD-RAM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
66E Any 04N5967 4.7 GB DVD-RAM
drive, black bezel
66E Any 04N5968 4.7 GB DVD-RAM
drive, white bezel

Failing function code 670

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 671

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 672

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 673

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 674

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
674 Any 31L7567 ESCON channel
PCI adapter
assembly
674 Any 39H8084 IBM ARTIC960Rx
PCI base adapter

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 27

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 675

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
675 Any 87H3427 IBM ARTIC960Hx
PCI base adapter

Failing function code 677

The PCI 32-bit Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
677 Any 09P1173 PCI 32-Bit Fibre
Channel adapter

Failing function code 678

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 679

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 67B

The cryptographic coprocessor card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
67B Any See Managing PCI cryptographic
adapters. coprocessor card

28 Power Systems:
Failing function code 67E
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 681

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 682

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 683

The 2105 might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
683 Any 2105 - all models

Failing function code 684

The remote asynchronous note might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
684 Any 93H6563 Enhanced remote
asynchronous
node, 16-Port
RS-422
684 Any 93H7091 Power supply,
remote async node

Failing function code 685

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 686

The 8-port asynchronous EIA-232/RS-422 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 29

CCIN or FFC Type and model Part number Description Location code
686 Any 93H6541 8-port
asynchronous
EIA-232/RS-422
adapter

Failing function code 687

The 128-port asynchronous controller might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
687 Any 93H6545 128-port
asynchronous
controller

Failing function code 689

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 68C

The 20 GB 4 mm tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
68C Any 19P0802 20 GB 4 mm tape
drive

30 Power Systems:
Failing function code 68E
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 690

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 691

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 692

A tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
692 Any 59H3121 7205-311 35 GB
DLT tape drive
692 Any 59H3569 3447-105 35 GB
DLT tape drive
692 Any 59H3569 3447-106 35 GB
DLT tape drive
692 Any 59H3570 7337-305 35 GB
DLT tape drive
692 Any 59H3570 7337-306 35 GB
DLT tape drive

Failing function code 693

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
693 Any 93H5839 Eicon ISDN DIVA
PRO 2.0 PCI S/T
adapter for
PowerPC® system

Failing function codes, failing items, and symbolic FRUs 31

Failing function code 697
An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
697 Any 21H3890 TURBOWAYS 155
PCI MMF ATM
adapter (1 MB)

Failing function code 698

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
698 Any 21H7977 TURBOWAYS 155
PCI UTP ATM
adapter (1 MB)

Failing function code 699

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
699 Any 94H0385 3Com Fast
EtherLink XL PCI
10/100 Ethernet
for PowerPC
Microprocessor-
based Systems

32 Power Systems:
Failing function code 69B
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 69D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 6C9

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 6CC

An SSA drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
6CC Any 59H6259 4.5 GB SSA drive
(DCHC/DGHC) in a
blue-handled
carrier
6CC Any 21H8734 9.1 GB 1.6-inch
SSA drive (DCHC)
in a blue-handled
carrier
6CC Any 05J6446 9.1 GB 1.0-inch
SSA drive (DGHC)
in a blue-handled
carrier

Failing function code 700

The 1.1 GB 8-bit SE disk drive assembly might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
700 Any 74G6995 1.1 GB 8-bit SE
disk drive
assembly

Failing function codes, failing items, and symbolic FRUs 33

Failing function code 701
The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
701 Any 74G7006 1.1 GB 16-bit SE
disk drive
assembly
701 Any 06H8631 Tray assembly
701 Any 06H7691 4 position ID cable
701 Any 27H0380 Electronics card
assembly

Failing function code 702

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
702 Any 74G7009 1.1 GB 16-bit DE
disk drive
assembly
702 Any 74G7015 Electronics card
assembly

Failing function code 703

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
703 Any 74G6996 2.2 GB 8-bit SE
disk drive
703 Any 74G6998 Electronics card
assembly

34 Power Systems:
Failing function code 704
The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
704 Any 74G8824 2.2 GB 16-bit SE
disk drive
assembly
704 Any 74G7007 2.2 GB 16-bit SE
disk drive unit
704 Any 06H8631 Tray assembly
704 Any 06H7691 4 position ID cable
704 Any 27H0380 Electronics card
assembly

Failing function code 705

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
705 Any 74G7010 2.2 GB 16-bit DE
disk drive
assembly
705 Any 74G7015 Electronics card
assembly

Failing function code 706

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
706 Any 74G7008 4.5 GB 16-bit SE
disk drive
706 Any 74G8825 4.5 GB 16-bit SE
disk drive
assembly
706 Any 06H8631 Tray assembly

Failing function codes, failing items, and symbolic FRUs 35

CCIN or FFC Type and model Part number Description Location code
706 Any 06H7691 4 position ID cable
706 Any 27H0380 Electronics card
assembly

Failing function code 707

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
707 Any 74G7011 4.5 GB 16-bit DE
disk drive
assembly
707 Any 74G7015 Electronics card
assembly

Failing function code 709

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 711

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
711 Any Unknown adapter

Failing function code 713

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
711 Any 87H3427 IBM ARTIC960Hx
PCI base adapter

36 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 716

The system memory might be failing.

Failing function code 717

The Ethernet adapter is being configured.

Failing function code 721

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 722

The disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any Unknown disk drive

Failing function code 723

The CD-ROM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
723 Any Unknown CD-ROM
drive

Failing function codes, failing items, and symbolic FRUs 37

Failing function code 724
The tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
724 Any Unknown tape
drive

Failing function code 725

The display might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
725 Any 96G2130 P50 display, 15-
inch, northern
hemisphere
725 Any 96G2699 P50 display, 15-
inch, southern
hemisphere
725 Any 96G3020 P70 display, 17-
inch, northern
hemisphere
725 Any 96G2150 P70 display, 17-
inch, southern
hemisphere
725 Any 21L4570 P72 display, 17-
inch, northern
(white)
725 Any 21L4571 P72 display, 17-
inch, northern
(black)
725 Any 61H0215 P72 display, 17-
inch, southern
(white)
725 Any 61H0216 P72 display, 17-
inch, southern
(black)
725 Any 61H0412 P92 display, 19-
inch, northern
(white)
725 Any 61H0223 P92 display, 19-
inch, northern
(black)

38 Power Systems:
CCIN or FFC Type and model Part number Description Location code
725 Any 61H0224 P92 display, 19-
inch, southern
(white)
725 Any 61H0225 P92 display, 19-
inch, southern
(black)
725 Any 96G2701 P200 display, 20-
inch, northern
hemisphere
725 Any 96G3049 P200 display, 20-
inch, southern
hemisphere
725 Any 60H0233 P202 display, 21-
inch, northern
(white)
725 Any 60H0234 P202 display, 21-
inch, northern
(black)
725 Any 60H0235 P202 display, 21-
inch, southern
(white)
725 Any 60H0236 P202 display, 21-
inch, southern
(black)
725 Any Unknown adapter
type

Failing function code 726

The input device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
726 Any Unknown input
device

Failing function code 727

The async device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 39

CCIN or FFC Type and model Part number Description Location code
727 Any Unknown async
device

Failing function code 728

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 730

The diskette drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
730 Any Unknown diskette
drive

Failing function code 733

The 140 GB 8 mm tape library might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
733 Any 59H3161 140 GB 8 mm tape
library

Failing function code 734

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 736

The keyboard and speaker cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

40 Power Systems:
CCIN or FFC Type and model Part number Description Location code
736 Any Located on the Quiet touch
underside of the keyboard and
keyboard speaker cable

Failing function code 741

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 742

The T2 PCI Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
742 Any 11H8128 T2 PCI Ethernet
adapter

Failing function code 745

The tape cartridge auto loader might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any Service 48 GB DDS-3 tape
documentation for cartridge auto
this device loader
supplies the FRU
part numbers.

Failing function codes, failing items, and symbolic FRUs 41

Failing function code 746
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 747

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 749

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 74A

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 750

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 751

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 757

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 759

The 1080 MB disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
759 Any 87G8976 1080 MB disk drive

Failing function code 763

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
763 Any 31L7847 SP switch MX
adapter

42 Power Systems:
CCIN or FFC Type and model Part number Description Location code
763 Any 46H9688 Wrap plug
763 Any 77G0818 Terminator

Failing function code 764

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
764 Any 08L0398 SP system
attachment
adapter
764 Any 46H9688 Wrap plug
764 Any 77G0818 Terminator

Failing function code 772

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 773

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 774

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 775

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 776

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 777

The 10/100 Base-TX Ethernet PCI adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 43

CCIN or FFC Type and model Part number Description Location code
777 Any 94H0823 10/100 Base-TX
Ethernet PCI
adapter

Failing function code 778

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 77B

The 4-port 10/100 Ethernet Tx PCI adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
77B Any 03N3952 4-port 10/100
Ethernet Tx PCI
adapter
77B Any 09P1421 4-port 10/100
Ethernet Tx PCI
adapter

Failing function code 77C

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 780

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 781

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 783

The 24/48 GB DDS-2 4 mm tape autoloader might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

44 Power Systems:
CCIN or FFC Type and model Part number Description Location code
783 Any 76H0473 24/48 GB DDS-2
4 mm tape
autoloader (vertical
orientation)
783 Any 76H0474 24/48 GB DDS-2
4 mm tape
autoloader
(horizontal
orientation)
783 Any 41H8714 tape magazine

Failing function code 784

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 785

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 786

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 787

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 788

The video capture adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
788 Any 07L9009 Ultimedia video
capture adapter

Failing function code 789

The external 2.6 GB rewritable optical disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 45

CCIN or FFC Type and model Part number Description Location code
789 Any 50G0212 External 2.6 GB
rewritable optical
disk drive

Failing function code 78B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 78D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 790

The multibus integrated Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
790 Any 42R7352 Multibus integrated
Ethernet adapter
problem. Replace
the I/O backplane.

Failing function code 791

The 2.2 GB 16-bit SE disk drive assembly might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
791 Any 74G8824 2.2 GB 16-bit SE
disk drive
assembly
791 Any 74G7007 2.2 GB 16-bit SE
disk drive unit tray
assembly
791 Any 06H8631 Tray assembly
791 Any 06H7691 Four-position ID
cable
791 Any 27H0380 Electronics card
assembly

46 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 792

The 4.5 GB 16-bit SE disk drive assembly might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
792 Any 83H7105 4.5 GB 16-bit SE
disk drive
assembly

Failing function code 793

The 9.1 GB 16-bit SE disk drive assembly might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
793 Any 76H2698 9.1 GB 16-bit SE
disk drive
assembly

Failing function code 795

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 799

The 2-port multiprotocol PCI adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
799 Any 93H6086 2-Port
Multiprotocol PCI
adapter
799 Any 93H3662 2-Port
Multiprotocol PCI
Wrap Plug

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 47

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 7C0

The system backplane might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
7C0 Any 03N6902 Interface problem
between processor
and system.
Replace the system
backplane.

Failing function code 7C1

The system backplane might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
7C1 Any Business audio
subsystem
problem. Replace
the system unit's
system backplane.

Failing function code 804

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 806

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 807

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 80C

The SSA adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

48 Power Systems:
CCIN or FFC Type and model Part number Description Location code
80C Any SSA adapter
problem. See the
SSA Adapters
User's Guide and
Maintenance
Information.

Failing function code 811

The processor complex might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
811 Any Processor complex
being identified

Failing function code 812

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
812 Any Common standard
adapter logic
problem
Note: For type,
model, and FRU
information, see
FFC 227.

Failing function code 814

The NIO backplane might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 49

CCIN or FFC Type and model Part number Description Location code
814 Any 11K0571 NIO backplane,
9076 and POWER3
SMP high node

Failing function code 815

Floating-point processor problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
815 Any Floating-point
processor problem
Note: For type,
model, and FRU
information, see
FFC 210.

Failing function code 816

Operator panel logic problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
816 Any Operator panel
logic problem
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 817

The system backplane might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

50 Power Systems:
CCIN or FFC Type and model Part number Description Location code
817 Any System backplane.
For type, model,
and FRU
information, see
FFC 221.

Failing function code 820

There might be an interprocessor-related testing problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any Interprocessor-
related testing
problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 821

There might be a standard keyboard adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
821 Any Standard keyboard
adapter problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 823

There might be a standard mouse adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 51

CCIN or FFC Type and model Part number Description Location code
823 Any Standard mouse
adapter problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 824

There might be a standard tablet adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any Standard tablet
adapter problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 825

The NIO backplane might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
825 Any 11K0571 NIO backplane,
9076 and POWER3
SMP high node

Failing function code 826

There might be a system port 1 adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

52 Power Systems:
CCIN or FFC Type and model Part number Description Location code
826 Any System port 1
adapter problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 827

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 828

There might be a standard diskette adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any Standard diskette
adapter problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 82C

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 830

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 831

There might be a system port 2 adapter problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 53

CCIN or FFC Type and model Part number Description Location code
Any System port 2
adapter problem.
Note: For type,
model, and FRU
information, see
FFC 221.

Failing function code 836

The 128-port async controller might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
836 Any 73H3384 128-port async
controller

Failing function code 837

The remote async node might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
837 Any 88G3842 Remote async
node, 16-port
EIA-232 enhanced
remote async node
837 Any 93H6549 Remote async
node, 16-port
EIA-232 rack
mounted node
837 Any 40H2589 Remote async
node, 16-port
EIA-232 power
supply
837 Any 80P3869 Remote async
node

54 Power Systems:
Failing function code 840
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 844

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 845

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 846

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 868

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 887

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 891

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 892

The display adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
892 Any Vendor display
adapter

Failing function code 893

The LAN adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
893 Any Vendor LAN
adapter

Failing function codes, failing items, and symbolic FRUs 55

Failing function code 894

The async communications adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
894 Any Vendor async
communications
adapter

Failing function code 899

There might be an atape problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
899 Any Atape problem

Failing function code 89C

The CD-ROM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
89C Any 73H1513 600 MB Double
Speed Tray-
Loading CD-ROM
Note: The 2x CD-
ROM drive is no
longer available. A
4x CD-ROM drive
will be shipped as a
replacement.

56 Power Systems:
Failing function code 900
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 901

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 902

The display might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
902 Any Vendor display

Failing function code 903

The async device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
903 Any Vendor async
device

Failing function code 904

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 905

The device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
905 Any Other vendor
device

Failing function codes, failing items, and symbolic FRUs 57

Failing function code 908
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 912

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 913

The 1 GB DE disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
913 Any 6374682 1 GB DE disk drive,
half-height
913 Any 6374683 Differential frame
electronics
Attention:
Check
RETAIN for
frame
electronics
availability.
Replace
the
complete
drive
assembly
whenever
possible.
Replace
the logic
card only
when the
data on the
disk must
be saved.

Failing function code 914

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 915

The 4 GB or 8 GB 4 mm tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

58 Power Systems:
CCIN or FFC Type and model Part number Description Location code
915 Any 59H3481 4 GB or 8 GB 4 mm
tape drive

Failing function code 917

The 2.0 GB DE F/W disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
917 Any 86F0767 2.0 GB DE F/W disk
drive
Note: If the disk
drive is in a 7134
drawer, replace it
with FRU part
number 67G3022.

Failing function code 918

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 921

The keyboard might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
921 Any 1392090 101-key keyboard
921 Any 1394609 101-key keyboard

Failing function codes, failing items, and symbolic FRUs 59

Failing function code 922
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 923

The keyboard might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
923 Any 1392090 106-key
international
keyboard problem
Keyboard, Chinese

923 Any 79F0167 106-key

international
keyboard problem
Keyboard,
Japanese-Kanji

923 Any 66G0507 106-key

international
keyboard problem
Japanese,
Enhanced

923 Any 06H5286 106-key

international
keyboard problem
Keyboard, Korean

923 Any 02G7353 106-key

international
keyboard problem
Keyboard,
Taiwanese

Failing function code 925

The mouse might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
925 Any 93H9113 3-button mouse
925 Any 76H5084 3-button mouse

60 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 926

The tablet might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
926 Any 6247450 Tablet, 5083 model
21
926 Any 74F3130 Tablet, 6093 model
11

Failing function code 927

The tablet might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
927 Any 6247452 Tablet, 5083 model
22
927 Any 74F3140 Tablet, 6093 model
12
927 Any 93H7714 Tablet, 6093 model
21

Failing function code 929

The cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
929 Any 39F8227 Dials, 6094 model
10 cable, serial
attachment, power
929 Any 39F8302 Dials, 6094 model
10 cable, serial
attachment, power

Failing function codes, failing items, and symbolic FRUs 61

Failing function code 930

The keyboard might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
930 Any 39F8226 Lighted program
function keyboard
(LPFK), 6094
model 20
930 Any 39F8302 Cable, serial
attachment, power

Failing function code 935

The diskette drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
935 Any 93F2361 1.44 MB 3.5-inch
white diskette
drive
935 Any 76H4091 1.44 MB 3.5-inch
black diskette drive
935 Any 07L7814 1.44 MB 3.5-inch
diskette drive

Failing function code 938

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

62 Power Systems:
CCIN or FFC Type and model Part number Description Location code
Any Serial HIPPI PCI
adapter
Note:
1. Use the number
printed above
the bar code to
order this part.
2. The FRU part
number of the
wrap plug that
is used for this
adapter is
21H3547.

Failing function code 946

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 947

The 1000 MB 16-bit disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
947 Any 84G3491 1000 MB, 16-bit
disk drive

Failing function codes, failing items, and symbolic FRUs 63

Failing function code 950
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 951

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 952

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 953

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 954

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 955

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 956

The 355 MB or 670 MB logic card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
956 Any 6373521 355 MB or 670 MB
logic card

Failing function code 959

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 960

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 962

The machine type 3161 device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

64 Power Systems:
CCIN or FFC Type and model Part number Description Location code
962 Any A machine type
3161 device is
attached. Use
device
documentation.

Failing function code 963

The machine type 3163 device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
963 Any A machine type
3163 device is
attached. Use
device
documentation.

Failing function code 964

The tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
964 Any 59H2839 20 GB 8 mm SE
SCSI tape drive
(internal, white)
964 Any 59H4120 20 GB 8 mm SE
SCSI tape drive
(internal, black)
964 Any 59H2835 20 GB 8 mm diff
SCSI tape drive
(external, white)
964 Any 59H2842 400 GB 8 mm diff
tape autoloader
(No LCD in bezel,
white)

Failing function codes, failing items, and symbolic FRUs 65

Failing function code 966
The audio and video decoder adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
966 Any 93H2136 MediaStreamer
audio and video
decoder adapter

Failing function code 968

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 970

The 1/2-inch 9-track tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
970 Any 1/2-inch 9-track
tape drive. Use
device
documentation.

Failing function code 971

The 150 MB 1/4-inch tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
971 Any 16G8423 150 MB 1/4-inch
tape drive

Failing function code 972

The 2.3 GB 8 mm tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

66 Power Systems:
CCIN or FFC Type and model Part number Description Location code
972 Any 16G8421 2.3 GB 8 mm tape
drive

Failing function code 973

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 974

The CD-ROM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
974 Any 88G3929 CD-ROM drive
(type A or type B
bezel)

Failing function code 980

The machine type 4216 device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
980 Any Machine type
4216. Use device
documentation.

Failing function code 981

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 982

The machine type 3852 device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 67

CCIN or FFC Type and model Part number Description Location code
982 Any Machine type
3852. Use device
documentation.

Failing function code 983

The machine type 4201 device might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
983 Any Machine type
4201. Use device
documentation.

Failing function code 984

The 1 GB 8-bit disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
984 Any 45G9467 1 GB 8-bit disk
drive

Failing function code 986

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 987

The 600 MB CD-ROM-2 disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
987 Any 73H1513 600 MB CD-ROM-2
disk drive

68 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 989

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 990

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 991

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 992

The machine type 5202 might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
992 5202 Use the service
documentation for
the 5202.

Failing function code 993

The machine type 5204 might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
993 5204 Use the service
documentation for
the 5204.

Failing function code 994

The 5 GB or 10 GB 8 mm internal tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 69

CCIN or FFC Type and model Part number Description Location code
994 5202 59H3159 5 GB or 10 GB 8
mm internal tape
drive

Failing function code 995

The 1.2 GB 1/4-inch cartridge tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
995 Any 21H5155 1.2 GB 1/4-inch
cartridge tape drive

Failing function code 998

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 999

The machine type 3514, 7137 disk array subsystems might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
999 Any Machine type
3514, 7137 disk
array subsystems
Note: Refer to the
3514 or 7137
documentation.

Failing function code B08

The Ethernet 10 base twisted-pair transceiver might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

70 Power Systems:
CCIN or FFC Type and model Part number Description Location code
B08 Any 02G7431 Ethernet 10 base
twisted-pair
transceiver

Failing function code B09

The Ethernet/ISO 8802.3 transceiver might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B09 Any 02G7437 Ethernet/ISO
8802.3 transceiver
(formerly IEEE
802.3)

Failing function code B10

There might be a thermal fuse problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B10 Any 03N6902 System board PTC
(thermal fuse)
Note: If a thermal
fuse has opened, it
should reset within
10 minutes after
turning the power
off. If the thermal
fuse does not
reset, a faulty
device might be
drawing excessive
power through the
fuse.

Failing function codes, failing items, and symbolic FRUs 71

Failing function code B31
The keyboard type is unknown.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B31 Any Unknown keyboard
type

Failing function code B3A

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code B54

The 128-port async controller cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B54 Any 43G0936 128-port async
controller cable,
0.2 m (9 in.)
B54 Any 43G0937 128-port async
controller cable,
4.6 m (15 ft)

Failing function code B69

The coprocessor multiport adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B69 Any 33F8967 Coprocessor
multiport adapter,
model 2 (0 MB)

72 Power Systems:
Failing function code B71
The 8-port EIA-232-D multiport model 2 interface card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B71 Any 53F2612 8-Port EIA-232-D
multiport, model 2
interface card

Failing function code B72

The 8-port EIA-422-A multiport model 2 interface card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B72 Any 53F2615 8-Port EIA-422-A
multiport, model 2
interface card

Failing function code B73

The 6-port V.35 multiport model 2 interface card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B73 Any 72F0164 6-port V.35
multiport, model 2
interface card

Failing function code B74

The 6-port V.21 multiport model 2 interface card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B74 Any 04G5500 6-Port V.21
multiport, model 2
interface card

Failing function codes, failing items, and symbolic FRUs 73

Failing function code B77

The coprocessor 1 MB memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B77 Any 53F2662 Coprocessor 1 MB
memory module

Failing function code B81

The coprocessor multiport interface cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B81 Any 40F9897 Coprocessor
multiport interface
cable

Failing function code B82

The coprocessor multiport V.35 cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
B82 Any 71F0162 Coprocessor
multiport V.35
cable

Failing function code B83

The problem is a PCI 64-bit Fibre Channel adapter.
The FRU part number is 80P4384.
Use the following table to determine the part number for the field replaceable unit (FRU).

74 Power Systems:
CCIN or FFC Type and model Part number Description Location code
B83 Any 71F0164 Coprocessor
multiport X.21
cable

Failing function code B88

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code C11

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code C22

The RJ-45 to DB25 converter cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C22 Any 94H0779 RJ-45 to DB25
converter cable kit

Failing function code C24

The fiber optic cable for the PCI Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C24 Any 54G3384 Fiber optic cable for
PCI Fibre Channel
adapter (6.7 m)
C24 Any 55G3384 Fiber optic cable for
PCI Fibre Channel
adapter (12.8 m)

Failing function codes, failing items, and symbolic FRUs 75

Failing function code C33
The GPSS card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C33 Any 73H4034 GPSS card

Failing function code C34

The RSS card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C34 Any 11H8490 RSS card (without
memory sockets)

Failing function code C35

The VOO card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C35 Any 65G4887 VOO card

Failing function code C36

The attachment adapter cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C36 Any 65G4892 Attachment adapter
cable

76 Power Systems:
Failing function code C44
The VOO or RSS crossover cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C44 Any 65G4894 VOO or RSS
crossover cable

Failing function code C45

The 12 MB VRAM memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C45 Any 65G4889 12 MB VRAM
memory module

Failing function code C46

The 16 MB VRAM memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C46 Any 65G4890 16 MB VRAM
memory module

Failing function code C47

The 16 MB DRAM memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C47 Any 65G4891 16 MB DRAM
memory module

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 77

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code C48

The RSS and GPSS crossover card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C48 Any 65G4893 RSS and GPSS
crossover card

Failing function code C94

Failing function code C94 is not supported on these models. Continue with the next FRU in the list.

Failing function code C95

The 4-port selectable interface board might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C95 Any 87H3413 IBM ARTIC960 4-
port selectable
interface board
C95 Any 87H3428 IBM ARTIC960 4-
port T1/E1 interface
card
C95 Any 87H3701 IBM ARTIC960Hx
DSP interface card
C95 Any 11K0790 IBM ARTIC960 quad
T1/E1 interface card
C95 Any 51H8702 IBM ARTIC960 PCI
adapter interface
board

Failing function code C97

The wrap plug might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

78 Power Systems:
CCIN or FFC Type and model Part number Description Location code
C97 Any 87H3502 IBM ARTIC960 4-
port T1/E1 interface
card wrap plug
Note: A wrap plug is
included with each
adapter and cable.

C97 Any 87H3311 IBM ARTIC960 4-

port selectable
interface board wrap
plug
Note: A wrap plug is
included with each
adapter and cable.

C97 Any 5605670 ESCON wrap plug

Note: A wrap plug is
included with each
adapter and cable.

Failing function code C98

The cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
C98 Any 87H3405 IBM ARTIC960 4-
port selectable
EIA-232 cable
Note: A wrap plug is
included with each
adapter and cable.

C98 Any 87H3396 IBM ARTIC960 4-

port selectable
RS-449 cable
Note: A wrap plug is
included with each
adapter and cable.

C98 Any 87H3408 IBM ARTIC960 4-

port selectable X.21
cable
Note: A wrap plug is
included with each
adapter and cable.

Failing function codes, failing items, and symbolic FRUs 79

CCIN or FFC Type and model Part number Description Location code
C98 Any 87H3399 IBM ARTIC960 4-
port selectable V.35
cable
Note: A wrap plug is
included with each
adapter and cable.

C98 Any 87H3402 IBM ARTIC960 4-

port selectable
EIA-530 cable
Note: A wrap plug is
included with each
adapter and cable.

C98 Any 87H3518 IBM ARTIC960 4-

port T1 RJ-45 cable
Note: A wrap plug is
included with each
adapter and cable.

C98 Any 87H3515 IBM ARTIC960 4-

port E1 RJ-45 cable
Note: A wrap plug is
included with each
adapter and cable.

Failing function code D01

There might be a L2 cache problem.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D01 Any See System parts. Generic L2 cache
problem. Replace
the processor card.

Failing function code D06

The 64 port to 128 port converter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

80 Power Systems:
CCIN or FFC Type and model Part number Description Location code
D06 Any 88G3650 64 Port to 128 port
converter kit (four to
a pack)
Note: The converter
part number is
88G3651.

Failing function code D08

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code D46

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code D50

The problem is with an internal disk signal cable.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D50 Any See FFC 190.

Failing function code D56

The printer and terminal serial cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D56 Any 10N6535 EIA-232E printer
and terminal serial
cable

Failing function codes, failing items, and symbolic FRUs 81

Failing function code D57
The 8-port multiport interface cable ISA async adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D57 Any 07L9822 8-Port multiport
interface cable ISA
async adapter

Failing function code D59

The TP PCI Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D59 Any 93H7766 TP PCI Ethernet
adapter

Failing function code D60

The T2 PCI Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D60 Any 93H1902 T2 PCI Ethernet
adapter

Failing function code D66

The machine type 7250 RSS card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D66 Any 11H4436 Machine type 7250,
RSS card (with
memory sockets)

82 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code D67

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D67 Any See System parts. 8 MB, ECC, 50 nsec
memory module

Failing function code D68

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D68 Any See System parts. 16 MB, ECC, 50 nsec
memory module

Failing function code D69

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D69 Any See System parts. 32 MB, ECC, 50 nsec
memory module

Failing function code D70

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 83

CCIN or FFC Type and model Part number Description Location code
D70 Any See System parts. 64 MB, ECC, 50 nsec
memory module

Failing function code D71

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D71 Any 42H2771 8 MB, ECC, 60 nsec
memory module

Failing function code D72

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D72 Any 42H2772 16 MB, ECC, 60 nsec
memory module

Failing function code D73

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D73 Any 42H2773 32 MB, ECC, 60 nsec
memory module

84 Power Systems:
Failing function code D74
The system memory might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D74 Any System memory.
See the system unit
service information.

Failing function code D75

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D75 Any See System parts. 8 MB, ECC, 70 nsec
memory module

Failing function code D76

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D76 Any See System parts. 16 MB, ECC, 70 nsec
memory module

Failing function code D77

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
d77 Any See System parts. 32 MB, ECC, 70 nsec
memory module

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 85

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code D78

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D78 Any See System parts. 64 MB, ECC, 70 nsec
memory module

Failing function code D83

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D83 Any See System parts. 8 MB, parity, 50
nsec memory
module

Failing function code D84

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D84 Any See System parts. 16 MB, parity, 50
nsec memory
module

Failing function code D85

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

86 Power Systems:
CCIN or FFC Type and model Part number Description Location code
D85 Any See System parts. 32 MB, parity, 50
nsec memory
module

Failing function code D86

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D86 Any See System parts. 64 MB, parity, 50
nsec memory
module

Failing function code D87

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D87 Any See System parts. 8 MB, parity, 60
nsec memory
module

Failing function code D88

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D88 Any See System parts. 16 MB, parity, 60
nsec memory
module

Failing function codes, failing items, and symbolic FRUs 87

Failing function code D89
The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D89 Any See System parts. 32 MB, parity, 60
nsec memory
module

Failing function code D90

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D90 Any See System parts. 64 MB, parity, 60
nsec memory
module

Failing function code D91

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D91 Any See System parts. 8 MB, parity, 70
nsec memory
module

Failing function code D92

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D92 Any See System parts. 16 MB, parity, 70
nsec memory
module

88 Power Systems:
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code D93

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D93 Any See System parts. 32 MB, parity, 70
nsec memory
module

Failing function code D94

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D94 Any See System parts. 64 MB, ECC, 70 nsec
memory module

Failing function code D95

The graphics adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
D95 Any 94H0029 GXT550P graphics
adapter

Failing function code D96

The graphics adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 89

CCIN or FFC Type and model Part number Description Location code
D96 Any 93H6267 GXT255P high-
performance PCI
graphics adapter

Failing function code E10

The riser card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E10 Any 73H4532 Riser card
E10 Any 73H4532 Riser card
E10 Any 23L8117 Riser card
E10 Any See FFC 227.

Failing function code E11

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E11 Any See System parts. 128 MB, ECC, 50
nsec memory
module

Failing function code E12

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E12 Any 93H6821 128 MB, ECC, 60
nsec memory
module

90 Power Systems:
CCIN or FFC Type and model Part number Description Location code
E12 Any 93H6823 128 MB, ECC, 60
nsec memory
module
E12 Any 93H6822 128 MB, ECC, 60
nsec memory
module
E12 Any 93H4702 128 MB, ECC, 60
nsec memory
module

Failing function code E13

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E13 Any 128 MB, ECC, 70
nsec memory
module

Failing function code E14

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E14 Any 128 MB, parity, 50
nsec memory
module

Failing function code E15

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 91

CCIN or FFC Type and model Part number Description Location code
E15 Any 128 MB, parity, 60
nsec memory
module

Failing function code E16

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E16 Any 128 MB, parity, 70
nsec memory
module

Failing function code E17

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E17 Any 19H0288 Memory 16 MB
memory module

Failing function code E18

The memory module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E18 Any 35H8751 Memory 64 MB
memory module

92 Power Systems:
Failing function code E19
The power supply sensor failed.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E19 Any See System parts. Power supply sensor
failed I/O backplane

Failing function code E1A

The memory card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E1A Any 23L7595 04N5011 4 GB memory card

Failing function code E22

The video cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E22 Any Video cable
(generic)

Failing function code E23

The audio cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E23 Any Audio cable
(generic)

Failing function codes, failing items, and symbolic FRUs 93

Failing function code E24
The resistor assembly might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E24 Any 94H0623 Resistor assembly

Failing function code E26

The power distribution card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E26 Any See System parts. Power distribution
card

Failing function code E29

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code E2A

The cache might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E2A Any 03N7031 128 MB cache, U.S.
(includes battery)
E2A Any 19K0561 128 MB cache,
Japan (includes
battery)

94 Power Systems:
Failing function code E30
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code E3A

The cache battery might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
E3A Any 37L6903 128 MB cache
battery, U.S.
E3A Any 00N9561 128 MB cache
battery, Japan

Failing function code Exx

A firmware checkpoint error occurred.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Exx Any (xx represents any
character) See the
Firmware
Checkpoint Three-
Digit Error Code
section of the
service information.

Failing function code Fxx

A firmware checkpoint error occurred.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Fxx Any (xx represents any
character) See the
Firmware
Checkpoint Three-
Digit Error Code
section of the
service information.

Failing function codes, failing items, and symbolic FRUs 95

Failing function code XXX
The 3-digit portion of the service request number (SRN) indicates the failing function code to service.
Use the 3-digit portion of the SRN to find the failing function code. See “Failing function codes” on page 1.

Failing function code 2502

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2503

A SAS RAID enablement card might be failing.
Replace the SAS RAID enablement card.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2504

A SAS RAID auxiliary cache card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2504 All 44V3298 SAS RAID auxiliary
cache card

96 Power Systems:
Failing function code 2505
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2508

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2509

Failing function code 2509 is not supported on these models. Continue with the next FRU in the list.

Failing function code 250B

Failing function code 250B is not supported on these models. Continue with the next FRU in the list.

Failing function code 250D

Failing function code 250D is not supported on these models. Continue with the next FRU in the list.

Failing function code 2512

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2513

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2514

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2515

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2516

A PCIe1 SAS Tape/DVD dual-port 3 Gb x8 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57B3 Use the CCIN of PCIe1 SAS
the adapter to find Tape/DVD dual-
the FRU number in port 3 Gb x8
Adapter adapter
information by
feature code.

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 97

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2517

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2518

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2519

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 251D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2520

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2521

The processor subsystem chassis might be failing.
Replace the processor subsystem chassis.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

98 Power Systems:
Failing function code 2522
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2523

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2524

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2525

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2526

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2527

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2528

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2529

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 252B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 252D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 252E

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2530

The Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 99

CCIN or FFC Type and model Part number Description Location code
2530 Any 09P3196 10/100 Mbps
Ethernet PCI
adapter II

Failing function code 2531

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2532

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2533

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2534

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2535

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2537

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2538

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 254E

The Fibre Channel expansion card might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
254E Any 13N2056 Fibre Channel
expansion card

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

100 Power Systems:

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2550

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2551

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2555

A 73 GB SAS interface 3.5 inch form-factor drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2555 Any See Finding parts, 73 GB SAS Un-Px-Dx
locations, and interface 3.5 inch
addresses. form-factor drive

Failing function code 2556

A 146 GB SAS interface 3.5 inch form-factor drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2556 Any See Finding parts, 146 GB SAS Un-Px-Dx
locations, and interface 3.5 inch
addresses. form-factor drive

Failing function code 2557

A 300 GB SAS interface 3.5 inch form-factor drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2557 Any See Finding parts, 300 GB SAS Un-Px-Dx
locations, and interface 3.5 inch
addresses. form-factor drive

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 101

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2562

The keyboard/mouse USB PCI attachment card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2562 Any 09P2470 Keyboard/mouse
USB PCI
attachment card

Failing function code 2564

The keyboard/mouse USB PCI attachment card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2564 Any 80P2994 Keyboard/mouse
USB PCI
attachment card

Failing function code 2566

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2568

The CD-ROM might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2568 Any Generic USB CD-
ROM

102 Power Systems:

Failing function code 256D
The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
256D Any 4 Gb Fibre Channel
26R0893
adapter
26R0889

Failing function code 256E

The 4-port 10/100/1000 Base-TX PCI Express adapter might be failing.
Replace the 4-port 10/100/1000 Base-TX PCI Express adapter. If the problem is not resolved, replace the
I/O backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2570

The cryptographic accelerator PCI adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2570 Any 11P1856 IBM cryptographic
accelerator PCI
adapter

Failing function code 2571

The 2-port PCI asynchronous EIA-232 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2571 Any 80P4353 2-Port PCI
Asynchronous
EIA-232 adapter

Failing function codes, failing items, and symbolic FRUs 103

Failing function code 2572
The xCrypto coprocessor card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2572 Any PCI xCrypto
41U0442
coprocessor card
12R6540

11A Any 41V1061 Battery kit

Failing function code 2576

The 4-port PCIe serial adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2576 Any See Managing 4-port PCIe serial Un-Px-Cx
adapters. adapter

Failing function code 2578

The cryptographic coprocessor adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2578 Any See Managing PCIe cryptographic
adapters. coprocessor
adapter

Failing function code 2579

The cryptographic coprocessor adapter battery is the failing item.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2579 Any See Managing PCIe cryptographic
adapters. coprocessor
adapter battery

104 Power Systems:

Failing function code 257E

The cryptographic coprocessor adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
257E Any See Managing PCIe3
adapters. cryptographic
coprocessor
adapter

Failing function code 2580

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2581

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2583

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2586

The failing function code indicates a failure in the Host Ethernet Adapter (HEA), which is a part of the
pass-through card.
The HEA controller is integrated on the I/O backplane in the system unit. Replace the pass-through card.
If the problem is not resolved, replace the I/O backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2587

The DVD-ROM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2587 Any 39J5774 Slimline DVD-ROM Un-P4-Dx
drive

Failing function codes, failing items, and symbolic FRUs 105

Failing function code 2588

The DVD-RAM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2588 Any 39J5772 IBM 4.7 GB Un-P4-Dx
Slimline DVD-RAM
drive

Failing function code 2590

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2591

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2592

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2593

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25A0

A backplane might be failing.
Replace the system backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 25A2

The USB DVD-RAM drive might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

106 Power Systems:

CCIN Type and Part number Description Location
model code
25A2 See External DVD drive. USB DVD-
RAM drive

Failing function code 25A3

The integrated serial adapter on the Ethernet PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B56 Any 00E0778 2 x 1 Gb and 2 x 10
Gb twinaxial
Ethernet adapter
2B57 Any 00E0784 2 x 1 Gb and 2 x 10
Gb optical Ethernet
adapter

Failing function codes, failing items, and symbolic FRUs 107

Failing function code 25A4
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25B9

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25C0

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25C1

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25C2

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25C3

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25C4

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 25D0

The audio adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
25D0 Any 00P4648 PCI audio adapter

Failing function code 25D2

Configuring JS21 SAS expansion adapter.

108 Power Systems:

Failing function code 25D3
A 2-port 6 Gb LSI SAS expansion PCIe x8 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
25D3 Any 74Y0500 2-port 6 Gb LSI Un-Px-Cx
SAS expansion
PCIe x8 adapter

Failing function code 25D5

A 4-port 6 Gb LSI SAS expansion PCIe x8 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
25D5 Any 46K3659 4-port 6 Gb LSI Un-Px-Cx
SAS expansion
PCIe x8 adapter

Failing function code 25E5

The graphics adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
25E5 Any 10N7756 PCIe 2D graphics
adapter

Failing function code 25E6

The graphics adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
25E6 Any 74Y2025 Low profile PCIe
2D graphics
adapter

Failing function codes, failing items, and symbolic FRUs 109

Failing function code 25E7

The graphics adapter cable might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
25E7 Any 74Y2031 Low profile PCIe
2D graphics
adapter Y-breakout
cable

Failing function code 25F8

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2600

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2600 Any 80P6416 PCI 64-Bit Fibre
Channel adapter

Failing function code 2601

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2601 Any 03N7069 PCI 64-Bit Fibre
Channel adapter

110 Power Systems:

Failing function code 2602
The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2602 Any 03N5012 PCI 64-Bit 4 GB
Fibre Channel
adapter (Low
Profile 1-Port)
2602 Any 03N5029 PCI 64-Bit 4 GB
Fibre Channel
adapter (2-Port)
2602 Any 03N5027 PCI 64-Bit 4 GB
Fibre Channel
adapter (Low
Profile 2-Port)

Failing function code 2603

The 1-port or 2-port 4 Gb PCIe Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2603 Any See Managing 1-port 4 Gb PCIe Un-Px-Cx
adapters. Fibre Channel
adapter
2603 Any See Managing 2-port 4 Gb PCIe Un-Px-Cx
adapters. Fibre Channel
adapter

Failing function code 2604

Configuring Fibre Channel daughter card.

Failing function code 2606

The 8 Gb Fibre Channel 2-port PCI adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 111

CCIN or FFC Type and model Part number Description Location code
2606 Any See Managing 8 Gb Fibre Channel Un-Px-Cx
adapters. 2-port PCI adapter

Failing function code 2608

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2608 Any See PCIe2 FH 4- PCIe2 4-port 8 Gb
Port 8 Gb Fibre Fibre Channel
Channel Adapter adapter
(FC 5729).

Failing function code 2609

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

577F Use the CCIN of PCIe3 16 Gb 2-
the adapter to find port Fibre Channel
the FRU number in adapter
Adapter
information by
feature code.

Failing function code 260D

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

112 Power Systems:

CCIN or FFC Type and model Part number Description Location code
260D Any See PCIe3 x8 4- PCIe3 x8 4-port
port Fibre Channel Fibre Channel (32
(32 Gb/s); (FC Gb/s) adapter
EN1C and EN1D -
RP EL5W and
EL5X; CCIN 578E).

Failing function code 260E

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
260E Any See PCIe3 x8 2- PCIe3 x8 2-port
port Fibre Channel Fibre Channel (32
(32 Gb/s); (FC Gb/s) adapter
EN1A and EN1B -
RP EL5V and EL5U;
CCIN 578F).

Failing function code 2611

The 36/72 GB Data72 4-mm internal tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2611 Any 95P1989 36/72 GB Data72 Un-Px-Dx
4-mm internal tape
drive

Failing function code 2612

The 80/160 GB internal tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 113

CCIN or FFC Type and model Part number Description Location code
2612 Any 19P4898 80/160 GB internal Un-Px-Dx
tape drive with VXA
technology

Failing function code 2613

The 200/400 GB half high Ultrium 2 tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2613 Any 96P1775 200/400 GB Half Un-Px-Dx
High Ultrium 2 tape
drive

Failing function code 2614

The 160/320 GB internal tape drive VXA-320 might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2614 Ant 95P1976 160/320 GB Un-Px-Dx
internal tape drive
VXA-320

Failing function code 2615

The DAT 160 80 GB tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2615 Any 23R9723 DAT 160 80 GB Un-D1
tape drive

114 Power Systems:

Failing function code 2616
The 36/72 GB 4 mm internal tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2616 Any 23R2619 36/72 GB 4 mm Un-Dx
internal tape drive

Failing function code 2617

The LTO3 400 GB tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2617 Any 23R7038 LTO3 400 GB tape Un-D1
drive

Failing function code 2618

The 800 GB/1.6 TB Ultrium 4 SAS tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2618 Any 45E1127 800 GB/1.6 TB Un-Dx
Ultrium 4 SAS tape
drive

Failing function code 2619

The 3.5 inch DAT 160 80 GB SAS tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
1124 Any 46C2214 3.5 inch DAT 160
80 GB SAS tape
drive

Failing function codes, failing items, and symbolic FRUs 115

Failing function code 2625

The 2-port 4x InfiniBand QDR adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2625 Any 74Y2987 2-port 4x Un-Px-Cx
InfiniBand QDR
adapter

Failing function code 2628

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2629

A PCIe QDR host channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

Any See “Failing PCIe QDR host
function code channel adapter
2625” on page
116.

116 Power Systems:

Failing function code 262B
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 262D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2631

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2635

An NVMe M.2 carrier card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2635 Any See System parts. NVMe M.2 carrier Un-P1-Cx
card

Failing function code 2636

An NVMe M.2 flash module might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2636 Any See System parts. NVMe M.2 flash Un-P1-Cx-Cy
module

Failing function code 2637

An 800 GB NVMe U.2 drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

59B4 or 59B7 See System parts. 800 GB NVMe U.2 Un-P2-Cx
drive

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 117

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2638

A 1600 GB NVMe U.2 drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

59B5 See System parts. 1600 GB NVMe U.2 Un-P2-Cx
drive

Failing function code 2639

A 3200 GB NVMe U.2 drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

59B6 See System parts. 3200 GB NVMe U.2 Un-P2-Cx
drive

118 Power Systems:

Failing function code 2640
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2641

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2642

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2643

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2644

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2645

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2646

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2647

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2648

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2649

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 264B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 264D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function codes, failing items, and symbolic FRUs 119

Failing function code 264E
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2650

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2651

Configuring SVC.

Failing function code 2653

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2654

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2655

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2658

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2659

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 265B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2667

The problem is with a SAS enclosure services manager or with a system backplane.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2667 5887 See System parts. Enclosure services Un-P1-C1, Un-P1-
manager C2

120 Power Systems:

CCIN or FFC Type and model Part number Description Location code
2667 ESLL or ESLS See System parts. Enclosure services Un-P1-C1, Un-P1-
manager C2
2667 System unit See System parts. System backplane
or I/O backplane

Failing function code 2670

A 73 GB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2670 Any 42R8391 73 GB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function code 2671

A 146 GB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2671 Any 42R8392 146 GB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function code 2672

A 300 GB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2672 Any 44V6833 300 GB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function codes, failing items, and symbolic FRUs 121

Failing function code 2679

The DVD-RAM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2679 Any See System parts. SATA Slimline DVD-
RAM drive

Failing function code 267B

The DVD-ROM drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
267B Any See System parts. SATA Slimline DVD-
ROM drive

Failing function code 2680

The problem is with a generic SAS adapter.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2680 Any Generic SAS Un-Px-Cx
adapter

122 Power Systems:

Failing function code 2681
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2682

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2684

A 73 GB SAS interface small-form factor 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2684 Any See System parts. 73 GB SAS Un-Px-Dx
interface small-
form factor 15,000
rpm disk drive

Failing function code 2685

A 146 GB SAS interface small-form factor 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2685 Any See System parts. 146 GB SAS Un-Px-Dx
interface small-
form factor 15,000
rpm disk drive

Failing function code 2687

A 73 GB SAS small-form factor solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2687 Any See System parts. 73 GB SAS small-
form factor solid-
state drive

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 123

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2690

A 600 GB SAS interface 3.5 inch form factor 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2690 Any See System parts. 600 GB SAS Un-Px-Dx
interface 3.5 inch
form factor 15,000
rpm disk drive

Failing function code 2699

A 600 GB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2699 Any See System parts. 600 GB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function code 26B4

A 200 GB SATA 1.8 inch form-factor solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26B4 Any See System parts. 200 GB SATA 1.8
inch form-factor
solid-state drive

Failing function code 26B8

A 200 GB SAS solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

124 Power Systems:

CCIN Type and model Part number Description Location code
Any See System parts. 200 GB SAS solid-
state drive

Failing function code 26BD

The SAS to SATA bridge function for SATA solid-state drives might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
57CD Any See Managing 3 Gb PCIe RAID
adapters. and SSD SAS
adapter

Failing function code 26D0

The DAT 320 160 GB SAS tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26D0 Any See System parts. DAT 320 160 GB
SAS tape drive

Failing function code 26D1

The DAT 320 160 GB USB tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26D1 Any See System parts. DAT 320 160 GB
USB tape drive

Failing function codes, failing items, and symbolic FRUs 125

Failing function code 26D2
A 600 GB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26D2 Any See System parts. 600 GB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function code 26D3

A 300 GB SAS interface small-form factor 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26D3 Any See System parts. 300 GB SAS Un-Px-Dx
interface small-
form factor 15,000
rpm disk drive

Failing function code 26DD

A 900 GB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

FFC Type and model Part number Description Location code

26DD Any See System parts. 900 GB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function code 26E0

An internal RDX USB 2 dock might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

126 Power Systems:

CCIN or FFC Type and model Part number Description Location code
26E0 Any 46C5380 Internal 5.25 inch
RDX USB 2 dock
26E0 Any 46C2217 Internal 3.5 inch
RDX USB 2 dock

Failing function code 26E1

An external RDX USB 2 dock might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26E1 Any 46C5381 External RDX USB
2 dock

Failing function code 26E2

A removable disk cartridge might be failing.
Removable disk cartridges are supply items. To receive warranty service or to purchase additional
removable disk cartridges in the United States and Canada, call 1-888-IBM-MEDIA. In other locations,
contact your local provider of IBM storage products or see Storage Media (http://www.ibm.com/storage/
media).
Removable disk cartridges are not service items. IBM service representatives are not dispatched to
service or replace removable disk cartridges.

Failing function code 26E5

The LTO5 SAS tape drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
26E5 Any 46C2006 LTO5 SAS tape
drive

Failing function code 26E7

An internal RDX USB 3 dock might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 127

FFC Type and model Part number Description Location code
26E7 Any 46C2346 Internal 5.25 inch
RDX USB 3 dock
26E7 Any 46C2444 Internal 3.5 inch
RDX USB 3 dock

Failing function code 26E9

An external RDX USB 3 dock might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

FFC Type and model Part number Description Location code

26E9 Any 46C2347 External RDX USB
3 dock

Failing function code 2710

The OHCI USB Native or Lily 4-port PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2710 Any See Managing OHCI USB Native Un-Px-Cx
adapters. or Lily 4-port PCIe
adapter

Failing function code 2712

The USB converter card might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

FFC Type and model Part number Description Location code

2712 7226-1U3 46C2592 USB converter card

128 Power Systems:

Failing function code 2713
The SATA redriver card might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

FFC Type and model Part number Description Location code

2713 7226-1U3 46C1761 SATA redriver card

Failing function code 2714

The integrated xHCI USB 3.0 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2714 Any See System parts. Replace the system Un-P1
backplane.

Failing function code 2715

A PCIe2 4-port USB 3.0 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

58F9 Use the CCIN of PCIe2 4-port USB
the adapter to find 3.0 adapter
the FRU number in
Adapter
information by
feature code.

Failing function code 2716

A PCIe2 2-port USB 3.0 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 129

CCIN Type and model Part number Description Location code
590F Use the CCIN of PCIe2 2-port USB
the adapter to find 3.0 adapter
the FRU number in
Adapter
information by
feature code.

Failing function code 2720

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2722

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2723

The LTO6 FC tape drive might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2723 Any 35P1060 LTO6 FC tape drive

Failing function code 2740

A 400 GB SAS small-form factor solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2740 Any See System parts. 400 GB SAS small-
form factor solid-
state drive

Failing function code 2743

A 800 GB SAS small-form factor solid-state drive might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

130 Power Systems:

FFC Type and model Part number Description Location code
2743 Any See System parts. 800 GB SAS small-
form factor solid-
state drive

Failing function code 274E

A 400 GB SAS small-form factor solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
274E Any See System parts. 400 GB SAS small-
form factor solid-
state drive

Failing function codes, failing items, and symbolic FRUs 131

Failing function code 2751
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2752

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2753

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2754

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2756

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2757

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2776

A PCIe3 2-port 40 GbE NIC and RoCE SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57BD Use the CCIN of PCIe3 2-port 40
the adapter to find GbE NIC and RoCE
the FRU number in SFP+ adapter
Adapter
information by
feature code.

Failing function code 2777

The GX++ to PCIe2 1-port 4X InfiniBand QDR adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

FFC Type and model Part number Description Location code

2777 Any 00E9887 GX++ to PCIe2 1-
port 4X InfiniBand
QDR adapter

132 Power Systems:

Failing function code 2778

A PCIe3 2-port 10 GbE NIC and RoCE SR adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57BE Use the CCIN of PCIe3 2-port 10
the adapter to find GbE NIC and RoCE
the FRU number in SR adapter
Adapter
information by
feature code.

Failing function code 2779

A PCIe3 2-port 10 GbE NIC and RoCE SFP+ copper adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57BC Use the CCIN of PCIe3 2-port 10
the adapter to find GbE NIC and RoCE
the FRU number in SFP+ copper
Adapter adapter
information by
feature code.

Failing function code 277B

A PCIe3 2-port 100 GbE (NIC and RoCE) QSFP28 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CEC Use the CCIN of PCIe3 2-port 100
the adapter to find GbE (NIC and
the FRU number in RoCE) QSFP28
Adapter adapter
information by
feature code.

Failing function codes, failing items, and symbolic FRUs 133

Failing function code 277D

The PCIe3 2-port 25/10 Gb NIC and RoCE SR/CU adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
277D Any See PCIe3 2-port PCIe3 2-port
25/10 Gb NIC and 25/10 Gb NIC and
RoCE SR/CU RoCE SR/CU
Adapter (FC EC2T adapter
and EC2U; CCIN
58FB).

Failing function code 277E

The PCIe3 2-port 10 Gb NIC and RoCE SR/CU adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
277E Any See PCIe3 2-port PCIe3 2-port 10
10 Gb NIC and Gb NIC and RoCE
RoCE SR/CU SR/CU adapter
Adapter (FC EC2R
and EC2S; CCIN
58FA).

Failing function code 2780

A 300 GB SAS interface small-form factor 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2780 Any See System parts. 300 GB SAS Un-Px-Dx
interface small-
form factor 15,000
rpm disk drive

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

134 Power Systems:

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2782

A 600 GB SAS interface small-form factor 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2782 Any See System parts. 600 GB SAS Un-Px-Dx
interface small-
form factor 15,000
rpm disk drive

Failing function code 2783

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2784

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2785

A 2 TB SAS interface 3.5 inch form factor 7200 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2785 Any See System parts. 2 TB SAS interface Un-Px-Dx
3.5 inch form
factor 7200 rpm
disk drive

Failing function code 2786

A 4 TB SAS interface 3.5 inch form factor 7200 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2786 Any See System parts. 4 TB SAS interface Un-Px-Dx
3.5 inch form
factor 7200 rpm
disk drive

Failing function codes, failing items, and symbolic FRUs 135

Failing function code 2787

A 6 TB SAS interface 3.5 inch form factor 7200 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2787 Any See System parts. 6 TB SAS interface Un-Px-Dx
3.5 inch form
factor 7200 rpm
disk drive

Failing function code 27D2

A 1.2 TB SAS interface small-form factor 10,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

FFC Type and model Part number Description Location code

27D2 Any See System parts. 1.2 TB SAS Un-Px-Dx
interface small-
form factor 10,000
rpm disk drive

Failing function code 27E3

A 400 GB SAS 1.8 inch form-factor solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27E3 Any See System parts. 400 GB SAS 1.8
inch form-factor
solid-state drive

136 Power Systems:

Failing function code 27E4
A 200 GB SAS interface 1.8 inch form-factor read intensive solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27E4 Any See System parts. 200 GB SAS Un-Px-Dy
interface 1.8 inch
form-factor read
intensive solid-
state drive

Failing function code 27E5

A 200 GB SAS interface 1.8 inch form-factor 4K sector read intensive solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27E5 Any See System parts. 200 GB SAS Un-Px-Dy
interface 1.8 inch
form-factor 4K
sector read
intensive solid-
state drive

Failing function code 27E6

An 8 TB SAS interface 3.5 inch form factor 7200 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27E6 Any See System parts. 8 TB SAS interface Un-Px-Dx
3.5 inch form
factor 7200 rpm
disk drive

Failing function code 27E7

A 1.6 TB SAS interface small form-factor 4K sector solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 137

CCIN or FFC Type and model Part number Description Location code
27E7 Any See System parts. 1.6 TB SAS Un-Px-Dy
interface small
form-factor 4K
sector solid-state
drive

Failing function code 27E8

A 1.6 TB SAS interface small form-factor solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27E8 Any See System parts. 1.6 TB SAS Un-Px-Dy
interface small
form-factor solid-
state drive

Failing function code 27E9

A 1860 GB SAS interface small form factor 4K sector mainstream solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).
Note: Replacement of the mainstream solid-state drive (SSD) might not be covered by the system's level
of service entitlement, depending on the terms and conditions of the system. For more information about
mainstream SSDs, see Mainstream solid-state drives.

CCIN Type and model Part number Description Location code

5B20 System unit See Disk drive and 1860 GB SAS Un-Px-Dy
solid-state drive interface small
system parts. form factor 4K
sector mainstream
solid-state drive
5B21 5887 disk drive See Disk drive and 1860 GB SAS Un-Px-Dy
enclosure solid-state drive interface small
system parts. form factor 4K
sector mainstream
solid-state drive

138 Power Systems:

Failing function code 27EB
A 400 GB SAS interface 1.8 inch form-factor 4K sector solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27EB Any See System parts. 400 GB SAS Un-Px-Dy
interface 1.8 inch
form-factor 4K
sector solid-state
drive

Failing function code 27ED

An 800 GB SAS interface 1.8 inch form-factor 4K sector solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27ED Any See System parts. 800 GB SAS Un-Px-Dy
interface 1.8 inch
form-factor 4K
sector solid-state
drive

Failing function code 27EE

A 10 TB SAS interface 3.5 inch form factor 7200 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
27EE Any See System parts. 10 TB SAS Un-Px-Dx
interface 3.5 inch
form factor 7200
rpm disk drive

Failing function codes, failing items, and symbolic FRUs 139

Failing function code 2811
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2820

A 960 GB SAS interface small form-factor 4K sector mainstream solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).
Note: Replacement of the mainstream solid-state drive (SSD) might not be covered by the system's level
of service entitlement, depending on the terms and conditions of the system. For more information about
mainstream SSDs, see Mainstream solid-state drives.

CCIN or FFC Type and model Part number Description Location code
2820 Any See System parts. 960 GB SAS Un-Px-Dx
interface small
form-factor 4K
sector mainstream
solid-state drive

Failing function code 2821

A 3.94 TB SAS interface small form-factor 4K sector mainstream solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).
Note: Replacement of the mainstream solid-state drive (SSD) might not be covered by the system's level
of service entitlement, depending on the terms and conditions of the system. For more information about
mainstream SSDs, see Mainstream solid-state drives.

CCIN or FFC Type and model Part number Description Location code
2821 Any See System parts. 3.94 TB SAS Un-Px-Dx
interface small
form-factor 4K
sector mainstream
solid-state drive

Failing function code 2822

A 300 GB small form-factor 4K sector 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

140 Power Systems:

CCIN or FFC Type and model Part number Description Location code
2822 Any See System parts. 300 GB small Un-Px-Dx
form-factor 4K
sector 15,000 rpm
disk drive

Failing function code 2823

A 7.68 TB SAS interface small form-factor 4K sector solid-state drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2823 See System parts. 7.68 TB SAS Un-Px-Dy
interface small
form-factor 4K
sector solid-state
drive

Failing function code 2824

A 600 GB small form-factor 4K sector 15,000 rpm disk drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2824 Any See System parts. 600 GB small Un-Px-Dx
form-factor 4K
sector 15,000 rpm
disk drive

Failing function code 2831

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 141

CCIN Type and model Part number Description Location code
579B Any See PCIe3 x8 2- PCIe3 x8 2-port
port Fibre Channel Fibre Channel (16
Adapter (16 Gb/s); Gb/s) adapter
(FC EN1G and
ENIH; CCIN 579B).

Failing function code 2833

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

579A Any See PCIe3 x8 4- PCIe3 x8 4-port
port Fibre Channel Fibre Channel (16
(16 Gb/s); (FC Gb/s) adapter
EN1E and EN1F;
CCIN 579A).

Failing function code 2834

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

579C Any See PCIe4 x8 2- PCIe4 x8 2-port
port Fibre Channel Fibre Channel (32
(32 Gb/s); (FC Gb/s) adapter
EN1J and EN1K;
CCIN 579C).

Failing function code 2840

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

142 Power Systems:

CCIN Type and model Part number Description Location code
579D Any See PCIe3 16 Gb PCIe3 16 Gb 2-
2-port Fibre port Fibre Channel
Channel adapter adapter
(FC EN2A and FC
EN2B; CCIN 579D).

Failing function code 2901

A 1600 GB NVMe U.2 drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

59B8 See System parts. 1600 GB NVMe U.2 Un-P2-Cx
drive

Failing function code 2902

A 3200 GB NVMe U.2 drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

59B9 See System parts. 3200 GB NVMe U.2 Un-P2-Cx
drive

Failing function code 2903

A 6400 GB NVMe U.2 drive might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

59BA See System parts. 6400 GB NVMe U.2 Un-P2-Cx
drive

Failing function codes, failing items, and symbolic FRUs 143

Failing function code 2930
The cryptographic coprocessor adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

C0AF Any See Managing PCIe3
adapters. cryptographic
coprocessor
adapter

Failing function code 2D01

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D02

The adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2D02 Any Generic USB
reference to
controller/adapter

Failing function code 2D03

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D05

The battery pack for the internal SAS RAID enablement card might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2D05 Any 74Y5667 Battery pack for
the internal SAS
RAID enablement
card

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

144 Power Systems:

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2D06

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D07

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D0B

The SAS RAID adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2D0B Any PCI Express x8 Ext
44V4813
Dual-x4 3 Gb SAS
RAID adapter

Failing function code 2D0E

The PCIe SAS RAID battery pack might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2D0E Any 44V7597 PCIe SAS RAID
battery pack

Failing function code 2D11

A PCIe3 RAID SAS quad-port 6 Gb adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57B4 Use the CCIN of PCIe3 RAID SAS
the adapter to find quad-port 6 Gb
the FRU number in adapter
Adapter
information by
feature code.

Failing function codes, failing items, and symbolic FRUs 145

146 Power Systems:

Failing function code 2D14
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D15

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D16

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D17

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D18

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D19

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D1B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D1D

Failing function code 2D1D is not supported on these models. Continue with the next FRU in the list.

Failing function code 2D1F

Failing function code 2D1F is not supported on these models. Continue with the next FRU in the list.

Failing function code 2D20

Failing function code 2D20 is not supported on these models. Continue with the next FRU in the list.

Failing function code 2D21

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D22

A PCIe3 12 GB cache RAID plus SAS quad-port 6 Gb adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 147

CCIN Type and model Part number Description Location code
57B1 Use the CCIN of PCIe3 12 GB cache
the adapter to find RAID plus SAS
the FRU number in quad-port 6 Gb
Adapter adapter
information by
feature code.

Failing function code 2D23

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D24

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D25

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D26

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D27

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D28

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2D35

A PCIe3 internal SAS RAID adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57D7 Use the CCIN of PCIe3 x8 SAS RAID
the adapter to find internal adapter 6
the FRU number in Gb
Adapter
information by
feature code.

148 Power Systems:

Failing function code 2D36

A PCIe3 cache SAS RAID adapter might be failing.
All failing items listed in the following table for a specific type and model must be replaced at the same
time. Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

57DC 5105-22E, See PCIe3 x8 PCIe3 x8 cache Un-P1-C49 and
9008-22L, cache SAS RAID SAS RAID internal Un-P1-C49-E1
9009-22A, internal adapter 6 adapter 6 Gb
9009-22G, Gb (FC EJ1G; CCIN
9223-22H, or 57DC). Note: Replace the
9223-22S adapter and its
associated backup
power module
card.

57D8 9009-41A, See PCIe3 x8 PCIe3 x8 cache Un-P1-C49 and

9009-41G, cache SAS RAID SAS RAID internal Un-P1-C49-E1 or
9009-42A, internal adapter 6 adapter 6 Gb Un-P1-C50 and
9009-42G, Gb (FC EJ1D and Un-P1-C50-E1
9223-42H, or EJ1M; CCIN 57D8). Note: Replace the
9223-42S adapter and its
associated backup
power module
card.

Failing function code 2D40

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E01

The 10 Gb Ethernet-SR PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E01 Any 10N9033 10 Gb Ethernet-SR
PCIe adapter

Failing function codes, failing items, and symbolic FRUs 149

Failing function code 2E02
The 10 Gb Ethernet-LR PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E02 Any 10N9034 10 Gb Ethernet-LR
PCIe adapter

Failing function code 2E03

The 10 Gb Ethernet-SR PCIe host bus adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E03 Any 10N9505 10 Gb Ethernet-SR
PCIe host bus
adapter

Failing function code 2E04

The 10 Gb Ethernet-CX4 PCIe host bus adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E04 Any 46K6696 10 Gb Ethernet- Un-Px-Cx
CX4 PCIe host bus
adapter

150 Power Systems:

Failing function code 2E08
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E0B

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E12

The Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E12 Any 46C7006 8 Gb Fibre Channel
adapter

Failing function code 2E17

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E17 Any See PCIe2 LP 8 Gb PCIe2 low-profile 8
4-port Fibre Gb 4-port Fibre
Channel Adapter Channel adapter
(FC ENOY). (FC ENOY)

Failing function code 2E19

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E20

A 10 Gb PCIe FCoE CNA slot Fibre Channel adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E20 Any See System parts. 10 Gb PCIe FCoE
CNA slot Fibre
Channel adapter

Failing function codes, failing items, and symbolic FRUs 151

Failing function code 2E22

A 10 Gb PCIe FCoE CNA slot Ethernet adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E22 Any See System parts. 10 Gb PCIe FCoE
CNA slot Ethernet
adapter

Failing function code 2E24

A PCIe3 2-port 10 Gb FCoE and 2-port 1 Gb Ethernet SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B93 Use the CCIN of PCIe3 2-port 10
the adapter to find Gb FCoE and 2-
the FRU number in port 1 Gb Ethernet
Adapter SFP+ adapter
information by
feature code.

Failing function code 2E26

A PCIe3 2-port 10 Gb FCoE and 2-port 1 Gb Ethernet SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B93 Use the CCIN of PCIe3 2-port 10
the adapter to find Gb FCoE and 2-
the FRU number in port 1 Gb Ethernet
Adapter SFP+ adapter
information by
feature code.

152 Power Systems:

Failing function code 2E30
A 10 Gb Ethernet-SR PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E30 Any 74Y2094 10 Gb Ethernet-SR Un-Px-Cx
PCIe adapter

Failing function code 2E31

A 10 Gb twinaxial Ethernet PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E31 Any 74Y2095 10 Gb twinaxial Un-Px-Cx
Ethernet PCIe
adapter

Failing function code 2E38

An Ethernet PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B57 Any 00E0784 2 x 1 Gb and 2 x 10
Gb optical Ethernet
adapter

Failing function code 2E39

An Ethernet PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B56 Any 00E0778 2 x 1 Gb and 2 x 10
Gb twinaxial
Ethernet adapter

Failing function codes, failing items, and symbolic FRUs 153

Failing function code 2E3B

An Ethernet PCIe adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B56 Any 00E0778 2 x 1 Gb and 2 x 10
Gb twinaxial
Ethernet adapter
2B57 Any 00E0784 2 x 1 Gb and 2 x 10
Gb optical Ethernet
adapter

Failing function code 2E41

An adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E41 Any See PCIe2 LP 4- PCIe2 LP 4-port 1
port 1GbE Adapter GbE adapter (FC
(FC 5260). 5260)

Failing function code 2E42

A PCIe2 2-port 10 GbE BaseT RJ45 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC4 Use the CCIN of PCIe2 2-port 10
the adapter to find GbE BaseT RJ45
the FRU number in adapter
Adapter
information by
feature code.

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

154 Power Systems:

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 2E43

A PCIe2 4-port (10 Gb + 1 GbE) SR+RJ45 or PCIe2 4-port (10 Gb + 1 GbE) Copper SFP+RJ45 adapter
might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC3 Use the CCIN of PCIe2 4-port (10
the adapter to find Gb + 1 GbE)
the FRU number in Copper SFP+RJ45
Adapter adapter
information by
feature code.

Failing function code 2E44

A PCIe3 4-port 10 GbE SR adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E44 Any See PCIe3 4-port PCIe3 4-port 10
10 GbE SR Adapter GbE SR full-height
(FC EN15; CCIN adapter
2CE3).

Failing function code 2E45

A PCIe3 4-port 10 GbE SR adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E45 Any See PCIe3 4-port PCIe3 4-port 10
10 GbE SR Adapter GbE SR full-height
(FC EN15; CCIN adapter
2CE3).

Failing function codes, failing items, and symbolic FRUs 155

Failing function code 2E46
A PCIe3 4-port 10 GbE SFP+ copper adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E46 Any See PCIe3 4-port PCIe3 4-port 10
10 GbE SFP+ GbE SFP+ copper
Copper Adapter full-height adapter
(FC EN17; CCIN
2CE4).

Failing function code 2E47

A PCIe3 4-port 10 GbE SFP+ copper adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E47 Any See PCIe3 4-port PCIe3 4-port 10
10 GbE SFP+ GbE SFP+ copper
Copper Adapter full-height adapter
(FC EN17; CCIN
2CE4).

Failing function code 2E48

A PCIe3 2-port 100 GbE (NIC and RoCE) QSFP28 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CEC Use the CCIN of PCIe3 2-port 100
the adapter to find GbE (NIC and
the FRU number in RoCE) QSFP28
Adapter adapter
information by
feature code.

156 Power Systems:

Failing function code 2E49
The PCIe3 2-port 25/10 Gb NIC and RoCE SR/CU adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E49 Any See PCIe3 2-port PCIe3 2-port
25/10 Gb NIC and 25/10 Gb NIC and
RoCE SR/CU RoCE SR/CU
Adapter (FC EC2T adapter
and EC2U; CCIN
58FB).

Failing function code 2E4B

The PCIe3 2-port 10 Gb NIC and RoCE SR/CU adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
2E4B Any See PCIe3 2-port PCIe3 2-port 10
10 Gb NIC and Gb NIC and RoCE
RoCE SR/CU SR/CU adapter
Adapter (FC EC2R
and EC2S; CCIN
58FA).

Failing function code 2E4D

A PCIe4 x16 2-port EDR 100 GB InfiniBand ConnectX-5 CAPI capable adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CF2 Use the CCIN of PCIe4 x16 2-port
the adapter to find EDR 100 GB
the FRU number in InfiniBand
Adapter ConnectX-5 CAPI
information by capable adapter
feature code.

Failing function codes, failing items, and symbolic FRUs 157

Failing function code 2E54
A PCIe3 2-port 10 Gb FCoE and 2-port 1 Gb Ethernet SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B93 Use the CCIN of PCIe3 2-port 10
the adapter to find Gb FCoE and 2-
the FRU number in port 1 Gb Ethernet
Adapter SFP+ adapter
information by
feature code.

Failing function code 2E55

A PCIe3 2-port 10 Gb FCoE and 2-port 1 Gb Ethernet SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B93 Use the CCIN of PCIe3 2-port 10
the adapter to find Gb FCoE and 2-
the FRU number in port 1 Gb Ethernet
Adapter SFP+ adapter
information by
feature code.

Failing function code 2E56

A PCIe3 2-port 10 Gb FCoE and 2-port 1 Gb Ethernet SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B93 Use the CCIN of PCIe3 2-port 10
the adapter to find Gb FCoE and 2-
the FRU number in port 1 Gb Ethernet
Adapter SFP+ adapter
information by
feature code.

158 Power Systems:

Failing function code 2E57
A PCIe3 2-port 10 Gb FCoE and 2-port 1 Gb Ethernet SFP+ adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2B93 Use the CCIN of PCIe3 2-port 10
the adapter to find Gb FCoE and 2-
the FRU number in port 1 Gb Ethernet
Adapter SFP+ adapter
information by
feature code.

Failing function codes, failing items, and symbolic FRUs 159

Failing function code 2E58
This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E59

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E5D

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E5E

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E60

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E62

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E63

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E70

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E71

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E72

A PCIe3 4-port 10 Gb FCoE and 1 Gb Ethernet copper and RJ45 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC1 Use the CCIN of PCIe3 4-port 10
the adapter to find Gb FCoE and 1 Gb
the FRU number in Ethernet copper
Adapter and RJ45 adapter
information by
feature code.

160 Power Systems:

Failing function code 2E80

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E81

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E82

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E83

This failing function code is not supported on the system. Continue with the next FRU in the failing item
list.

Failing function code 2E84

A PCIe2 4-port 10 Gb FCoE and 1 Gb Ethernet copper and RJ45 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC1 Use the CCIN of PCIe3 4-port 10
the adapter to find Gb FCoE and 1 Gb
the FRU number in Ethernet copper
Adapter and RJ45 adapter
information by
feature code.

Failing function code 2E85

A PCIe2 4-port 10 Gb FCoE and 1 Gb Ethernet copper and RJ45 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC1 Use the CCIN of PCIe3 4-port 10
the adapter to find Gb FCoE and 1 Gb
the FRU number in Ethernet copper
Adapter and RJ45 adapter
information by
feature code.

Failing function codes, failing items, and symbolic FRUs 161

Failing function code 2E86

A PCIe2 4-port 10 Gb FCoE and 1 Gb Ethernet copper and RJ45 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC1 Use the CCIN of PCIe3 4-port 10
the adapter to find Gb FCoE and 1 Gb
the FRU number in Ethernet copper
Adapter and RJ45 adapter
information by
feature code.

Failing function code 2E87

A PCIe2 4-port 10 Gb FCoE and 1 Gb Ethernet copper and RJ45 adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CC1 Use the CCIN of PCIe3 4-port 10
the adapter to find Gb FCoE and 1 Gb
the FRU number in Ethernet copper
Adapter and RJ45 adapter
information by
feature code.

Failing function code 2E91

The PCIe4 2-port 100 GbE RoCE x16 adapter might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

2CFB Any See PCIe4 2-port PCIe4 2-port 100
100 GbE RoCE x16 GbE RoCE x16
adapter (FC EC75 adapter
and FC EC76; CCIN
2CFB).

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

162 Power Systems:

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code 3020

A PCIe3 x8 Non-Volatile Memory 1.6 TB SSD NVMe adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

58FC Use the CCIN of PCIe3 x8 Non-
the adapter to find Volatile Memory
the FRU number in 1.6 TB SSD NVMe
Adapter adapter
information by
feature code.

Failing function code 3021

A PCIe3 x8 Non-Volatile Memory 3.2 TB SSD NVMe adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

58FD Use the CCIN of PCIe3 x8 Non-
the adapter to find Volatile Memory
the FRU number in 3.2 TB SSD NVMe
Adapter adapter
information by
feature code.

Failing function code 3022

A PCIe3 x8 Non-Volatile Memory 6.4 TB SSD NVMe adapter might be failing.
Use the following table to determine the part number for the field-replaceable unit (FRU).

CCIN Type and model Part number Description Location code

58FE Use the CCIN of PCIe3 x8 Non-
the adapter to find Volatile Memory
the FRU number in 6.4 TB SSD NVMe
Adapter adapter
information by
feature code.

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/

Failing function codes, failing items, and symbolic FRUs 163

p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function code XXXX

The 4-digit portion of the service request number (SRN) indicates the failing function code to service.
Use the 4-digit portion of the SRN to find the failing function code. See “Failing function codes” on page 1.

Failing items
Failing items provide the information necessary to fix a problem identified by a system reference code
(SRC).
The failing items are listed in numerical order.

FI00015
FI00015 is not supported on these models. Continue with the next FRU in the list.

FI00017
FI00017 is not supported on these models. Continue with the next FRU in the list.

FI00020
FI00020 is not supported on these models. Continue with the next FRU in the list.

FI00021
FI00021 indicates that the combined function I/O processor (CFIOP) is the failing item.
Note the CFIOP type and see Managing adapters to determine the FRU part number to replace.

FI00022
FI00022 indicates that the Licensed Internal Code for the service processor might be the failing item.
Ask your next level of support for assistance.

FI00040
FI00040 indicates that the backplane or a connection to the backplane might be failing.
See the symbolic FRU BACKPLN.

FI00047
FI00047 is not supported on these models. Continue with the next FRU in the list.

FI00050
FI00050 is not supported on these models. Continue with the next FRU in the list.

FI00055
FI00055 indicates that a primary optical link cable is the failing item.
The failing item is either the optical bus cable for the bus that you are working with or its paired bus cable
on the optical link card.

164 Power Systems:

Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00056
FI00056 indicates that any optical bus cable or a missing optical bus wrap connector is the failing item.
For cable FRU part numbers, see Planning for cables. For wrap connector FRU part numbers, see
Managing adapters.

FI00057
FI00057 indicates that the secondary optical link cable is the failing item.
The failing item is the optical cable that runs between the bus expansion adapter cards in two separate
expansion units. Note the cable type, and see Planning for cables to determine the FRU part number to
replace.

FI00060
FI00060 is not supported on these models. Continue with the next FRU in the list.

FI00062
FI00062 is not supported on these models. Continue with the next FRU in the list.

FI00065
FI00065 is not supported on these models. Continue with the next FRU in the list.

FI00070
FI00070 indicates that a storage device that is attached to the IPL device I/O adapter is the failing item.
Determine the IPL device that is failing. Complete the following steps:

1. In the navigation area, click the Resources icon , and then select All Systems.
2. To enable the tasks for the server you want, select the server.
3. Click Actions > View System Partitions.
4. To enable the tasks for the partition you want, select the name of that partition.
5. Click Actions > View Partition Details.
Note the IPL storage device type and see Finding parts, locations, and addresses to determine the FRU
part number to replace.
If the IPL storage device is not the failing item, any storage device that is attached to the IPL device I/O
adapter might be the failing item.

FI00072
FI00072 indicates that the load-source media is the failing item.
Complete the following steps:
1. Choose from the following options:
• If the load source is tape, replace the tape in the alternate IPL tape unit.
• If the load source is an optical storage unit, replace the compact disk.
• If the load source is a hard disk drive, replace the hard disk drive.

Failing function codes, failing items, and symbolic FRUs 165

2. If replacing the media does not work, try replacing the drive. Note the device type and see Finding
parts, locations, and addresses to determine the FRU part number to replace.

FI00090
FI00090 indicates that the removable media device for an alternate IPL is the failing item.
Determine the device that is failing by performing the following steps:
1. Select function 01 (Select IPL) on the control panel and press Enter to verify that the active IPL type is
D.
Note: Use the system configuration list to identify the device.
The possible failing devices are the following type numbers: 3490, 3570, 3590, 632x, 6382, 6383,
6386, 6387, 63A0, 7208, 9348, and 9427.
2. Use the service information for the specific removable media unit for an alternate IPL to analyze the
device failure.

FI00092
FI00092 indicates that either the load source for an alternate IPL or the interface to the load source is the
failing item.
Complete the following steps:
1. If the load source is an optical unit, perform function 3 to start the system again, if necessary. This will
make the unit ready.
2. Locate the alternate load source device for the system.
3. Replace the device.

FI00096
FI00096 is not supported on these models. Continue with the next FRU in the list.

FI00098
FI00098 indicates that the load-source disk device is the failing item.
Complete the following steps:
1. Determine the disk unit 1 type number. It is printed on a label on the front of the system frame.
2. If the system does not have a label that identifies the disk unit type, determine the part number of the
disk unit by looking at a label located on the disk unit. You must remove the disk unit to see this label.
3. Replace the disk unit.
4. Locate the alternate load source device for the system.
5. Replace the device.

FI00099
FI00099 indicates that the Licensed Internal Code failed or responded in an unpredictable way.
Ask your next level of support for assistance.

FI00121
FI00121 indicates that any media device attached to this I/O adapter might be the failing item.
Use the device type to determine the part. Note the device type, and see External DVD drive to determine
the FRU part number to replace.

166 Power Systems:

FI00122
FI00122 indicates that a reserved IOA port on the IOP is the failing item.
If the IOP is type 2624, the failing item is type 6146 IOA.
Note the IOA type, and see Managing adapters to determine the FRU part number to replace.

FI00123
FI00123 indicates that the device terminating plug might be failing.
Go to symbolic FRU DEVTERM.

FI00124
FI00124 is not supported on these models. Continue with the next FRU in the list.

FI00130
FI00130 indicates that the Licensed Internal Code for one of the IOPs or IOAs is the failing item.
Determine the IOP or IOA type and location:
1. Determine the address of the IOP or IOA card. See the System reference code format description.
2. Determine the location of the IOP or IOA card. See Part locations and location codes, and get the type
from the card in that location or address.
3. Look for PTFs that are associated with the reference code and the identified hardware type, and have
the customer apply them.

FI00131
FI00131 indicates that one of the IOPs or IOAs, if active, is the failing item.
Determine the IOP or IOA type and location:
1. Determine the address of the IOP or IOA card. See the System reference code format description.
2. Determine the location of the IOP or IOA card. See Part locations and location codes, and get the type
from the card in that location or address.
3. Use the IOP or IOA type to determine the part to replace.

FI00132
FI00132 indicates that one of the IOAs is the failing item.
Perform the MABIP55 procedure to isolate the failing IOA.

FI00141
FI00141 indicates that the IOP for the 7208 tape drive is the failing item.
The failing IOP is the type 2621 IOP.
Note the IOP type, and see Managing adapters to determine the FRU part number to replace.

FI00142
FI00142 is not supported on these models. Continue with the next FRU in the list.

Failing function codes, failing items, and symbolic FRUs 167

FI00180
FI00180 is not supported on these models. Continue with the next FRU in the list.

FI00185
FI00185 indicates that the 12-port ASCII workstation attachment cable is the failing item.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00187
FI00187 is not supported on these models. Continue with the next FRU in the list.

FI00189
FI00189 is not supported on these models. Continue with the next FRU in the list.

FI00200
FI00200 indicates that the AC module or the removable power cable is the failing item.

FI00204
FI00204 indicates that the bus cable between the system unit and an expansion unit or the bus cable
between two expansion units is the failing item.

FI00206
FI00206 is not supported on these models. Continue with the next FRU in the list.

FI00230
FI00230 indicates that the Licensed Internal Code for the failing node is the failing item and needs to be
restored.
Determine the type of node and select the Licensed Internal Code load:
• Primary node - AJSFDJ04
• Secondary node - AJSFDJ05

FI00235
FI00235 indicates that an SPCN cable that connects two frames or a frame to a node is the failing item.
This failing item is applicable only if an SPCN cable is installed.
The following list shows the lengths of the possible failing items:
• SPCN cable (6 meters)
• SPCN cable (15 meters)
• SPCN cable (30 meters)
• SPCN cable (60 meters)
• Optical SPCN cable (100 meters)
• SPCN optical adapter
• SPCN port cable (frame-to-node)
• Frame-to-frame cable

168 Power Systems:

• SPCN optical adapter
Note the cable type, and see the Planning for cables to determine the FRU part number to replace.

FI00236
FI00236 is not supported on these models. Continue with the next FRU in the list.

FI00237
FI00237 is not supported on these models. Continue with the next FRU in the list.

FI00238
FI00238 is not supported on these models. Continue with the next FRU in the list.

FI00239
FI00239 is not supported on these models. Continue with the next FRU in the list.

FI00240
FI00240 is not supported on these models. Continue with the next FRU in the list.

FI00244
FI00244 is not supported on these models. Continue with the next FRU in the list.

FI00245
FI00245 indicates that the card enclosure for an unknown unit type is the failing item.
See the symbolic FRU BACKPLN.

FI00246
FI00246 is not supported on these models. Continue with the next FRU in the list.

FI00248
FI00248 is not supported on these models. Continue with the next FRU in the list.

FI00253
FI00253 is not supported on these models. Continue with the next FRU in the list.

FI00255
FI00255 is not supported on these models. Continue with the next FRU in the list.

FI00256
FI00256 is not supported on these models. Continue with the next FRU in the list.

Failing function codes, failing items, and symbolic FRUs 169

FI00300
FI00300 indicates that media is the failing item.
Use the following list to determine the service action to perform:
• If the load source is a tape, replace the tape in the alternate IPL tape unit.
• If the load source is an optical storage unit, replace the compact disc.
• If the load source is a disk drive, replace the disk drive.

FI00301
FI00301 indicates that the magnetic storage I/O processor (MSIOP) or the combined function I/O
processor (CFIOP) is the failing item.
Note the IOP type, and see Managing adapters to determine the FRU part number to replace.

FI00302
FI00302 indicates that the Licensed Internal Code for the magnetic storage I/O processor (MSIOP) or the
combined function I/O processor (CFIOP) is the failing item.
Ask your next level of support for assistance.

FI00310
FI00310 is not supported on these models. Continue with the next FRU in the list.

FI00315
FI00315 indicates that the installation time life of the battery power unit has been exceeded.
Check any attached units that have battery power units and perform maintenance as needed.

FI00316
FI00316 indicates that no I/O processors were found on the bus.
Verify the configuration information for the system. If a bus is configured to be empty, there is no
problem.

FI00317
FI00317 indicates that the I/O processor cards at consecutive direct select addresses appear to be
failing.
Check the I/O processor cards to ensure that they are properly seated in their connectors and to verify
that the backplane is not damaged. The I/O processor cards or a damaged backplane could cause this
problem.

FI00318
FI00318 indicates that an I/O adapter attached to an I/O processor card on the failing bus is the failing
item.
Note the IOA type, and see Managing adapters to determine the FRU part number to replace.

FI00319
FI00319 indicates that the Licensed Internal Code on an I/O processor is the failing item.
Install a PTF to correct the problem.

170 Power Systems:

Ask your next level of support for assistance.

FI00320
FI00320 indicates that the display station used as the console is the failing item.

FI00360
FI00360 indicates that the IPL disk device is the failing item. Replace the disk device.

FI00380
FI00380 indicates that the workstation card might be failing.
On the bus that has the system console or the failing logical partition's console, the failing item is the first
workstation IOP card or the workstation IOA card. The bus with the system console is bus 0001. For
systems with multiple logical partitions, the logical partition's console is on bus 0001 and the consoles for
other logical partitions are determined by the logical partition configuration.
Note the IOP or IOA type, and see Managing adapters to determine the FRU part number to replace.

FI00500
FI00500 indicates that the I/O (SCSI) bus cable is the failing item.
See FI01140.

FI00580
FI00580 indicates that any storage device might be the failing item.
The address of the failing storage device cannot be determined.
Note the device type and see Finding parts, locations, and addresses to determine the FRU part number
to replace.

FI00581
FI00581 indicates that a storage device at the address identified by the problem isolation procedures for
the reference code is the failing item.
Use the service information of the I/O device to continue analyzing the problem.
Note the device type and see Finding parts, locations, and addresses to determine the FRU part number
to replace.

FI00584
FI00584 indicates that any storage device might be the failing item.
The address of the failing storage device cannot be determined.
For device FRU part numbers, see Finding parts, locations, and addresses.

FI00601
FI00601 indicates that the display station is the failing item.
If a link protocol converter is used to connect the console to the system, the protocol converter is the
failing item.
Refer to the display station or link protocol converter documentation for service information.

Failing function codes, failing items, and symbolic FRUs 171

FI00602
FI00602 indicates that the cable between the workstation attachment and the device is the failing item.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00603
FI00603 indicates that the 5299 multiconnector is the failing item.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00604
FI00604 indicates that a printer is the failing item.
Use the printer device information to analyze the problem.

FI00605
FI00605 indicates that a magnetic stripe reader on a display station is the failing item.
Refer to the documentation for the display station for service information.

FI00606
FI00606 indicates that the storage media is the failing item. Replace the storage media.

FI00607
FI00607 indicates that a selector light pen attached to a display station is the failing item.
Refer to the documentation for the display station for service information.

FI00608
FI00608 indicates that the link protocol converter is the failing item.
Refer to the documentation for the link protocol converter for service information.

FI00610
FI00610 indicates that the twinaxial workstation IOP or the twinaxial workstation IOA attached to a
combined function I/O processor (CFIOP), communications IOP, or combined function IOP is the failing
item.
Use the workstation IOP or IOA type to determine the part.
Note the CFIOP or IOA type, and see Managing adapters to determine the FRU part number to replace.

FI00611
FI00611 is not supported on these models. Continue with the next FRU in the list.

FI00612
FI00612 is not supported on these models. Continue with the next FRU in the list.

FI00613
FI00613 is not supported on these models. Continue with the next FRU in the list.

172 Power Systems:

FI00614
FI00614 indicates that a unit reference code of FFFF was indicated when the user entered the ANZPRB
(Analyze Problem) command from a workstation.
The failing items for this error can be identified by running the complete ANZPRB command. The failing
items are also in the problem log when the Work with Problem (WRKPRB) command is entered.

FI00615
FI00615 indicates that the twinaxial workstation attachment cable is the failing item.
Check the twinaxial workstation attachment cable for the FRU part number.
Note the cable type, and refer to Planning for cables to determine the FRU part number to replace.

FI00616
FI00616 indicates that the 5259 migration data link is the failing item.
Replace the 5259 migration data link.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00626
FI00626 indicates that the modem on the failing port is the failing item.
Replace the modem.

FI00630
FI00630 indicates that the multiline communications IOP is the failing item.
Note the IOP type, and see Managing adapters to determine the FRU part number to replace.

FI00631
FI00631 indicates that a cable other than the cable from the workstation IOA to the first device is the
failing item.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00632
FI00632 indicates that the cable from the workstation IOA to the first device is the failing item.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00700
FI00700 indicates that the remote data terminal equipment (DTE) or an attached device is the failing
item.
Report this problem to the operator of the remote equipment.

FI00701
FI00701 indicates that a local communications cable is the failing item.
Use the cable to determine the part.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

Failing function codes, failing items, and symbolic FRUs 173

FI00702
FI00702 indicates that the local cable for the automatic call unit is the failing item.
Check the interface cable for the automatic call unit for the part number.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00703
FI00703 indicates that the automatic call unit is the failing item.
Refer to the documentation for the automatic call unit for service information.

FI00704
FI00704 indicates that the local data circuit-terminating equipment (DCE) is the failing item.
Refer to the documentation for the DCE for service information.

FI00705
FI00705 indicates that the remote data circuit-terminating equipment (DCE) is the failing item.
Report this problem to the operator of the remote equipment.

FI00708
FI00708 indicates that the local communications cable (X.21 interface) is the failing item.
Check the communications cable for the part number.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00709
FI00709 indicates that the local communications cable (V.35 interface) is the failing item.
Check the communications cable for the part number.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00710
FI00710 indicates that the local communications cable (the V.24 interface with remote power on) is the
failing item.
The remote power-on feature is given support by using an available pin on the EIA-232/V.24 enhanced or
EIA-232/V.24 nonenhanced cables. Check the communications cable for the part number.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00711
FI00711 indicates that the local communications cable (token-ring interface cable) is the failing item.
Note: An IBM cabling system patch cable or a comparable cable might have been supplied by the user to
increase the length of this cable. Any cable attached to the token-ring interface cable might also be the
failing item.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

174 Power Systems:

FI00712
FI00712 indicates that the token-ring access unit is the failing item.
Refer to the documentation for the token-ring access unit for service information.

FI00716
FI00716 indicates that the EIA-232/V.24 enhanced cable is the failing item.
Check the communications cable for the part number.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00717
FI00717 indicates that the EIA-232/V.24 non-enhanced cable is the failing item.
Check the communications cable for the part number.

FI00718
FI00718 indicates that an IOP card is the failing item.
Note the CFIOP type and see Managing adapters to determine the FRU part number to replace.

FI00719
FI00719 indicates that an IOA card is the failing item.
Complete the following steps:
1. Is the IOA location information available in the service action log or management console?
• Yes: Replace the IOA. Note the IOA type, and see Managing adapters to determine the FRU part
number to replace.
• No: Continue with the next step.
2. Determine the address of the IOA card. See the System reference code format description.
3. Determine the location of the IOA card. See Part locations and location codes for the model you are
working on and get the type from the card at that address.
4. Replace the IOA. Note the IOA type, and see Managing adapters to determine the FRU part number to
replace.

FI00720
FI00720 indicates that the Ethernet transceiver is the failing item.
Verify that the signal quality error switch in the transceiver that the Ethernet is attached to is set to active.
See the transceiver operator's information for the correct operation or the correct removal and
replacement procedure.

FI00721
FI00721 indicates that the token-ring IOA card is the failing item.
Note the IOA type, and see Managing adapters to determine the FRU part number to replace.

FI00722
FI00722 indicates that the cable attached to the local area network IOA is the failing item.
Replace the cable.

Failing function codes, failing items, and symbolic FRUs 175

FI00723
FI00723 indicates that the communications two-port adapter cable for the communications IOA card is
the failing item.
Replace the communications two-port adapter cable.
If this action does not correct the problem, use the IOA type to determine the part. Note the IOA type,
and see Managing adapters to determine the FRU part number to replace.

FI00725
FI00725 indicates that the Ethernet IOA card is the failing item.
Use the IOA type to determine the part. Note the IOA type and see Managing adapters to determine the
FRU part number to replace.

FI00726
FI00726 indicates that a communications IOA card is the failing item:
Use the IOA type to determine the part. Note the IOA type, and see Managing adapters to determine the
FRU part number to replace.

FI00727
Failing item FI00727 is not supported on these models. Continue with the next FRU in the list.

FI00728
FI00728 indicates that the local communications cable (RS449/V.36 interface) is the failing item.
Check the communications cable for the part number.
Also, note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00730
FI00730 indicates that the Licensed Internal Code module for an I/O card might be the failing item.
Ask your next level of support for assistance.

FI00731
FI00731 is not supported on these models. Continue with the next FRU in the list.

FI00732
FI00732 is not supported on these models. Continue with the next FRU in the list.

FI00733
FI00733 is not supported on these models. Continue with the next FRU in the list.

FI00734
FI00734 is not supported on these models. Continue with the next FRU in the list.

FI00735
FI00735 is not supported on these models. Continue with the next FRU in the list.

176 Power Systems:

FI00741
FI00741 indicates that the telephone cable to the wall outlet is the failing item.
Check the cable for the part number.
Note the cable type, and see Planning for cables to determine the FRU part number to replace.

FI00742
FI00742 indicates that the communications coupler is the failing item.
Check the coupler for the part number.
Note the coupler type and see Planning for cables to determine the FRU part number to replace.

FI00751
FI00751 indicates that the Licensed Internal Code module is the failing item.
Ask your next level of support for assistance.

FI00810
FI00810 indicates that the magnetic tape is the failing item.
Replace the magnetic tape.

FI00830
FI00830 indicates that the external signal cable is the failing item.
See EXTSCSI for cable part numbers.

FI00832
FI00832 indicates that the external signal cable is the failing item.
See EXTSCSI for cable part numbers.

FI00841
FI00841 indicates that the terminating plug for the attached device is the failing item.
For tape devices, see FI00880.

FI00842
FI00842 indicates that the external signal cable for the attached device is the failing item.
See symbolic FRU EXTSCSI.

FI00844
FI00844 indicates that the device controller for the attached device is the failing item.
For tape devices, see FI00882.

FI00845
FI00845 indicates that the device controller for the attached device is the failing item.
See symbolic FRU EXTSCSI.

Failing function codes, failing items, and symbolic FRUs 177

FI00850
FI00850 indicates that the interface cables attached to the tape IOP are the failing items.

FI00851
FI00851 indicates that the I/O device that is attached to the I/O adapter is the failing item.
Use the service information of the I/O device to continue analyzing the problem.
Note the device type, and see External DVD drive to determine the FRU part number to replace.

FI00856
FI00856 indicates that an active tape IOP is the failing item.
Use the IOP type to determine the part.
Note the CFIOP type and see Managing adapters to determine the FRU part number to replace.

FI00870
FI00870 indicates that a storage device is the failing item.
Use the device type to determine the part. If a device location is not listed in the service action log entry
or in the hardware service manager (HSM), the failing device is either externally attached or the failing
device might be part of an unsupported configuration. If the device is in a 3995 or 3996 optical library,
see the maintenance information for the 3995 or 3996 optical library to replace the failing device.
Note: The 636x tape unit is located in the FC 5032 removable storage unit.

FI00871
FI00871 indicates that the attached tape device is the failing item.
If the device is a 3580 or 3592 external tape unit, refer to the device information to determine the part
number to replace.
If the device is a network-attached virtual tape library (VTL) device, see the device service information to
continue analyzing the problem.

FI00872
FI00872 indicates that the interface is the failing item.
Complete the following:
• Internal device: See FI01140.
• External device: See symbolic FRU EXTSCSI.

FI00880
FI00880 indicates that a terminating plug on the device bus to this IOP is the failing item.
Note: If the unit is a 9427, an internal terminating plug is used. See the service information for the
specific device.
The following list shows the possible failing items:
• Terminating plug for 2440 Tape Unit: Part number 79X3795
• Terminating plug for 3490, 3570, 3590, and 7208 Model 342 Tape Units: Part number 61G8324
• SCSI differential terminating plug for 3995 iSeries Optical Library Dataserver: Part number 79X3795

178 Power Systems:

• SCSI single-ended terminating plug for 3995 iSeries Optical Library Dataserver Models C4x: Part
number 34H5608
• Terminator for 637x, 638x, and 6390 Tape Units: Terminator is part of the disk unit backplane. Use the
IOA type, and see the symbolic FRU DEVTERM to determine the correct part.
• Terminating plug for 63A0 Tape Unit: See device documentation.
• Terminating plug for 7208 Model 002 tape drive: Part number 91F0721
• Terminating plug for 7208 Model 012 tape drive: Part number 46G2599
• Terminating plug for 7208 Model 222 tape drive: Part number 46G2599
• Terminating plug for 7208 Model 232 tape drive: Part number 79X3795
• Terminating plug for 7208 Model 234 tape drive: Part number 79X3795
• Terminating plug for 9348 Tape Unit: Part number 79X3795

FI00882
FI00882 indicates that the addressed unit is the failing item.
Determine the address and type of the failing unit. See the System reference code format description.
If one of the following device types is the failing item, see the service information for the device model
installed on the system: 2440, 3490, 3570, 3590, 3995, 63A0, 7208, 9347, 9348, 9427.

FI00883
FI00883 indicates that an unaddressed unit might be failing.
A unit attached to the same IOP, other than the addressed unit identified by FI00882, is the failing item.

FI00884
FI00884 indicates that any unit attached to the IOP might be the failing item.
See FI00882 for the list of possible units.

FI01040
FI01040 indicates that you have an OptiConnect system, and the error is on an iSeries or System i® server
that is connected to it.

FI01101
FI01101 indicates that the addressed IOA card on the I/O processor is the failing item.
Complete the following steps:
1. Determine the address of the IOA card. See the System reference code format description.
2. Determine the location of the IOA card.
3. Replace the failing device. Use the device type to determine the part.

FI01103
FI01103 indicates that an attached IOA card is the failing item.
Perform the MABIP55 procedure to isolate the failing IOA.

FI01104
FI01104 indicates that an attached IOA card is the failing item.
Perform the MABIP55 procedure to isolate the failing IOA.

Failing function codes, failing items, and symbolic FRUs 179

FI01105
FI01105 indicates that the addressed storage device is the failing item.
Complete the following steps:
1. Is the device location information available in the service action log?
• No: Continue with the next step.
• Yes: Replace the failing item. See the disk unit recovery procedures.
2. Find the IOP address and the device address. See the System reference code format description.
3. To determine the location of the I/O processor card, see Part locations and location codes. Then
complete the following:
• Find the IOP card location identified by the direct select address.
• Find the addressed storage device location identified by the device address.
4. Replace the failing device. Use the device type to determine the part.

FI01106
FI01106 indicates that a storage device other than the addressed storage device is the failing item.
Complete the following steps:
1. To find the addressed device, see FI01105. The failing item could be any device with the same IOP
address and I/O (SCSI) bus number but with a different device unit number.
2. If there is no problem analysis procedure associated with the reference code being serviced, perform
the IOPIP16 procedure to isolate the possible failing device.

FI01107
FI01107 indicates that any storage device attached to the I/O (SCSI) bus of this IOP might be the failing
item.
Complete the following steps:
1. Find the IOP address. See the System reference code format description.
2. To determine the location of the I/O processor card, see Part locations and location codes.
The unit reference code indicates the I/O (SCSI) bus that has the problem:
• URC 3020, 3100 -- I/O bus 0
• URC 3021, 3101 -- I/O bus 1
• URC 3022, 3102 -- I/O bus 2
• URC 3023, 3103 -- I/O bus 3
• Any other URC -- Any I/O bus on the I/O card
3. See Part locations and location codes to find the diagram of the system unit or the expansion unit and
perform the following:
• Find the IOP card location identified by the direct select address.
• Find all the storage devices on the same I/O (SCSI) bus.
4. Replace the failing device. Use the device type to determine the part.
5. If there is no problem analysis procedure associated with the reference code being serviced, perform
the IOPIP16 procedure to isolate the possible failing device.

180 Power Systems:

FI01108
FI01108 indicates that the I/O (SCSI) bus or power cable is the failing item.
See FI01140 and FI01141.

FI01109
FI01109 indicates that the backplane or a connection to the backplane might be failing.
See the symbolic FRU BACKPLN.

FI01110
FI01110 indicates that the diskette unit is the failing item.
Use the diskette device type to determine the part.
Note the device type and see Finding parts, locations, and addresses to determine the FRU part number
to replace.

FI01112
FI01112 indicates that the active IOP is the failing item.
1. Find the IOP address. See the System reference code format description.
2. To determine the location of the I/O processor card, see Part locations and location codes and get the
type from the card in that location or address.
3. Use the IOP type to determine the part to replace.

FI01117
FI01117 indicates that any IOA, card, cable, or device attached to the IOP might be the failing item.
1. Find the IOP address. See the System reference code format description.
2. To determine the location of the I/O processor card, see Part locations and location codes.
3. Identify the IOAs, cards, cables, and devices that are attached to the IOP found in the preceding steps.
4. Replace the IOAs, cards, cables, and devices that are attached to the IOP, one at a time, until you have
corrected the problem.

FI01119
FI01119 indicates that the backplane or a connection to the backplane might be failing.
See the symbolic FRU BACKPLN.

FI01121
FI01121 is not supported on these models. Continue with the next FRU in the list.

FI01130
FI01130 indicates that the disk unit is the failing item.
Find the disk unit type number in Finding parts, locations, and addresses to determine the part number.

FI01131
FI01131 is not supported on these models. Continue with the next FRU in the list.

Failing function codes, failing items, and symbolic FRUs 181

FI01132
FI01132 is not supported on these models. Continue with the next FRU in the list.

FI01140
FI01140 indicates that the I/O (SCSI) bus cable is the failing item.
Complete the following steps:
1. Are there external devices attached?
• No: Continue with the next step.
• Yes: Choose from the following options:
– For SCSI-attached external devices, see the symbolic FRU EXTSCSI.
– For external devices that are attached with Fibre Channel cables, see FCCABLE.
2. Find the IOP address. See the System reference code format description.
3. To determine the location of the I/O processor card, see Part locations and location codes and get the
type from the card in that location or address.
4. Replace the failing item associated with the IOP address.
Note: Any of the SCSI cables or backplanes between the IOA and the device could be the failing item.

FI01141
FI01141 indicates that a loss of power to an IOP, to an internal device, or to an external device might have
occurred.
Complete the following steps:
1. Are 0000 xxxx, 1xxx xxxx, or A6xx 698x SRCs displayed on the control panel?
• No: Continue with the next step.
• Yes: Use the SRC displayed on the control panel to diagnose the problem.
2. Did the SRC that directed you to this FI code involve an externally attached device or an IOP with an
externally attached device?
• No: Continue with the next step.
• Yes: Verify that there is no obvious problem with power to the device. If you suspect a power
problem with the device, go to the service information for that external device.
3. The power supply cables or connections to internal disk units, tape units, or optical storage units might
be the failing item. For part numbers, see Finding parts, locations, and addresses.

FI01201
FI01201 indicates that the disk drive is the failing item.
Use the disk unit type number to determine the part number.
Note the device type and see Finding parts, locations, and addresses to determine the FRU part number
to replace.

FI01202
FI01202 indicates that the disk drive is the failing item.
See FI01201.

182 Power Systems:

FI01203
FI01203 indicates that the disk drive is the failing item.
See FI01201.

FI02092
FI02092 indicates that the load source for an alternate IPL or the interface to the load source is the failing
item.
See FI00092.

FI02112
FI02112 indicates that the addressed storage device is the failing item.
Complete the following steps:
1. Is the device location information available in the service action log?
• No: Continue with the next step.
• Yes: Replace the failing item.
2. Find the IOP address and the device address. See the System reference code format description.
3. To determine the location of the I/O processor card, see Part locations and location codes. Then
complete the following:
• Find the IOP card location identified by the direct select address.
• Find the addressed storage device location identified by the device address.
4. Replace the failing device. Possible failing addressed devices include disk, tape, optical, device
backplane, or auxiliary cache IOA. Use the device type to determine the part.

Symbolic FRUs
This information is a list of symbolic field replaceable units (FRUs).
The procedures in this topic are listed alphabetically.

ACMODUL
Your server lost power. This procedure helps you determine the source of the power loss condition that
brought you here.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
If the system or expansion drawer that exhibited the power loss starts normally, or stays powered on after
an AC power failure, replacement of parts might not be needed. Power failures can be caused by brown
outs, building or room power receptacle power loss, loose or disconnected power cords, or possible
hardware conditions.
1. Is the failing unit configured with a redundant power supply option (or dual line cord feature)?
• No: Continue with the next step.
• Yes: A service representative must perform power isolation procedure PWR1911.
2. Are all the units powered on?
• Yes: This error might be caused by an AC power outage. If the system starts without an error, no
parts need to be replaced. This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 183

• No: On the unit that does not power on, verify that the power outlet is supplying the correct power
for the unit. Also, ensure that both ends of the power cord (from the unit that does not power on) are
connected correctly and securely.
If you find a problem, correct the problem. This ends the procedure.
If you cannot find the problem, continue with the next step.
3. A trained service representative must verify the voltage at the system end of the power cord with a
multimeter to verify that the voltage is correct according to the following table.

Type and Model Correct voltage

5105-22E, 9008-22L, 9009-22A, 9009-22G, 100 - 127 V or 200 - 240 V
9009-41A, 9009-41G, 9009-42A, 9009-42G,
9223-22H, 9223-22S, 9223-42H, or 9223-42S
9040-MR9 200 - 240 V
9080-M9S 200 - 240 V
EMX0 PCIe3 expansion drawer 100 - 127 V or 200 - 240 V

Is the voltage correct?

• Yes: Continue with the next step.
• No: Go to the step 5.
4. Replace the failing power supply. Use the following table to determine the part number for the field
replaceable unit (FRU).

Type and Model Part number Description Location code

5105-22E, 9008-22L, See System parts. Power supply 1 Un-E1
9009-22A, 9009-22G,
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9040-MR9, 9080-M9S,
9223-22H, 9223-22S,
9223-42H, 9223-42S, or
expansion drawer
5105-22E, 9008-22L, See System parts. Power supply 2 Un-E2
9009-22A, 9009-22G,
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9040-MR9, 9080-M9S,
9223-22H, 9223-22S,
9223-42H, 9223-42S, or
expansion drawer
9009-41A, 9009-41G, See System parts. Power supply 3 Un-E3
9009-42A, 9009-42G,
9040-MR9, 9080-M9S,
9223-22H, 9223-42H, or
9223-42S
9009-41A, 9009-41G, See System parts. Power supply 4 Un-E4
9009-42A, 9009-42G,
9040-MR9, 9080-M9S,
9223-22H, 9223-42H, or
9223-42S
5. Complete the following steps:

184 Power Systems:

a. Disconnect the power cord from the customer's power outlet.
b. Use a multimeter to measure the voltage at the customer's power outlet.
Is the voltage correct?
• Yes: Replace the failing power cord. This ends the procedure.
• No: Complete the following steps:
i) Inform the customer that the voltage at the power outlet is not correct.
ii) After the voltage at the power outlet is correct, reconnect the power cord to the power outlet.
This ends the procedure.

ADJ_LOG
This symbolic FRU displays the logical location code of the previous failing item in the failing item list. No
service action is required for this FRU.

ADJ_PHY
This symbolic FRU displays the physical location code of the previous failing item in the failing item list.
No service action is required for this FRU.

AIRMOVR
A fan might be failing. Before replacing any field replaceable units (FRUs), ensure that the fans and fan
trays are fully seated into the fan connectors and that all cables are seated correctly.
Replace the FRUs in order, one at a time, starting with the primary unit and then the secondary units. Use
the following table to determine the failing fan and location.

Unit reference Type and model Part number Description Location code
code, CCIN, or FFC
7610 5105-22E, See System parts. Cooling fan fault Un-A1
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7620 5105-22E, See System parts. Cooling fan fault Un-A2
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7630 5105-22E, See System parts. Cooling fan fault Un-A3
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7640 5105-22E, See System parts. Cooling fan fault Un-A4
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S

Failing function codes, failing items, and symbolic FRUs 185

Unit reference Type and model Part number Description Location code
code, CCIN, or FFC
7611 5105-22E, See System parts. Cooling fan missing Un-A1
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7621 5105-22E, See System parts. Cooling fan missing Un-A2
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7631 5105-22E, See System parts. Cooling fan missing Un-A3
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7641 5105-22E, See System parts. Cooling fan missing Un-A4
9008-22L,
9009-22A,
9009-22G,
9223-22H, or
9223-22S
7610 9009-41A, See System parts. Cooling fan fault Un-A1
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7620 9009-41A, See System parts. Cooling fan fault Un-A2
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7630 9009-41A, See System parts. Cooling fan fault Un-A3
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7640 9009-41A, See System parts. Cooling fan fault Un-A4
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S

186 Power Systems:

Unit reference Type and model Part number Description Location code
code, CCIN, or FFC
7650 9009-42A, See System parts. Cooling fan fault Un-A5
9009-42G,
9223-42H, or
9223-42S
7660 9009-42A, See System parts. Cooling fan fault Un-A6
9009-42G,
9223-42H, or
9223-42S
7611 9009-41A, See System parts. Cooling fan missing Un-A1
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7621 9009-41A, See System parts. Cooling fan missing Un-A2
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7631 9009-41A, See System parts. Cooling fan missing Un-A3
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7641 9009-41A, See System parts. Cooling fan missing Un-A4
9009-41G,
9009-42A,
9009-42G,
9223-42H, or
9223-42S
7651 9009-42A, See System parts. Cooling fan missing Un-A5
9009-42G,
9223-42H, or
9223-42S
7661 9009-42A, See System parts. Cooling fan missing Un-A6
9009-42G,
9223-42H, or
9223-42S
7610 9040-MR9 See System parts. Cooling fan fault Un-A1
7620 9040-MR9 See System parts. Cooling fan fault Un-A2
7630 9040-MR9 See System parts. Cooling fan fault Un-A3
7640 9040-MR9 See System parts. Cooling fan fault Un-A4
7611 9040-MR9 See System parts. Cooling fan missing Un-A1
7621 9040-MR9 See System parts. Cooling fan missing Un-A2

Failing function codes, failing items, and symbolic FRUs 187

Unit reference Type and model Part number Description Location code
code, CCIN, or FFC
7631 9040-MR9 See System parts. Cooling fan missing Un-A3
7641 9040-MR9 See System parts. Cooling fan missing Un-A4
7610 9080-M9S See System parts. Cooling fan fault Un-A1
7620 9080-M9S See System parts. Cooling fan fault Un-A2
7630 9080-M9S See System parts. Cooling fan fault Un-A3
7640 9080-M9S See System parts. Cooling fan fault Un-A4
7650 9080-M9S See System parts. Cooling fan fault Un-A5
7611 9080-M9S See System parts. Cooling fan missing Un-A1
7621 9080-M9S See System parts. Cooling fan missing Un-A2
7631 9080-M9S See System parts. Cooling fan missing Un-A3
7641 9080-M9S See System parts. Cooling fan missing Un-A4
7651 9080-M9S See System parts. Cooling fan missing Un-A5

AJDG301
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJDGP01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJEDA00
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJEGP01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJEQU00
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

188 Power Systems:

AJGAM01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJGDF01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJGFN00
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJGJ601
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJGJQ01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJGLD01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJGW701
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJLAF01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJLAG01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJLYC01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

AJLYD01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

Failing function codes, failing items, and symbolic FRUs 189

AJSDJ01
Licensed Internal Code is the failing item. Look for PTFs associated with the reference code and have the
customer apply them.

ALTMANL
Symbolic FRU ALTMANL is not supported on these models. Continue with the next FRU in the list.

ALTPERF
The system is located at an altitude that is within the range of the system specification, but the thermal or
power management firmware might reduce performance due to the altitude.

ALTTUDE
The air pressure sensor in the control (operator) panel is reporting that the system is at an altitude above
4000 meters (about 13,120 feet).
Complete the following steps:
1. Is the system in operation at an altitude above 4000 meters?
• No: Continue with the next step.
• Yes: The system is being operated outside the range of the system specifications. Move the system
to an altitude lower than 4000 meters. This ends the procedure.
2. The system is located at an altitude below 4000 meters. Are the environmental control systems in the
building in which the system is located functioning correctly?
• No: Fix any problems that are found. This ends the procedure.
• Yes: Continue with the next step.
3. Replace the control (operator) panel. See CTLPNL. This ends the procedure.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

AMBBACK
The ambient temperature has returned to a level that is within the operating specifications of this system.
No service action is required.

AMBPERF
The ambient temperature is within the range of the system specification, but the thermal or power
management firmware might reduce performance due to the current ambient temperature.

AMBTEMP
The system detected a warning or fault due to the ambient room temperature.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
1. Is the room temperature less than 40°C (104°F)?
Note: Derate the dry-bulb temperature 1°C per 175 m above 950 m. For more information about
environmental requirements, see Hardware specification sheets.

190 Power Systems:

• No: Notify the customer. The customer must bring the room temperature within normal range.
Continue with the next step.
• Yes: Continue with the next step.
2. Are the system front and rear doors free of obstructions?
• No: Notify the customer. The system must be free of obstructions for proper air flow. Continue with
the next step.
• Yes: Continue with the next step.
3. Ensure that rack fillers are installed in empty rack slots. Does the problem persist?
• No: This ends the procedure.
• Yes: Continue with the next step.
4. Are you working with reference code 1xxx7201 or has reference code 1xxx7201 been logged?
• Yes: The room temperature is too high. The customer must fix the room temperature problem
identified in step 1. If the customer has fixed the room temperature problem identified in step 1 and
a reference code 1xxx7201 is still being logged, continue with the next step.
• No: Replace the FRU listed in the error log for the SRC you are working with and go to step 6.
5. Replace the control panel. Use the following table to determine the part number for the field
replaceable unit (FRU). Then, continue with the next step.

Type and model Part number Description Location code

5105-22E, 9008-22L, See System parts. Control panel Un-D1
9009-22A, 9009-22G,
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or 9223-42S
9040-MR9 See System parts. Control panel Un-D1
9080-M9S See System parts. Control panel Un-P1-C5 of the system
control unit
Expansion drawer See System parts. Chassis management card Un-P3-C1
6. After each FRU is replaced, is the error code that sent you to this procedure still reported?
• No: The problem is resolved. This ends the procedure.
• Yes: Replace the next failing item in the failing item list. If you replaced all of the items in the failing
item list and there is still a problem, contact your next level of support. This ends the procedure.

AMBTMP1
Ambient air temperature is too high for optimal performance.
Air used for cooling the unit is above the temperature at which the unit is designed to run at maximum
performance. Use the following instructions to help determine the problem:
• If the room temperature is above the specified range for the unit reporting this problem, take steps to
lower the room temperature.
• If the air being drawn into the unit is above the specified range, either move the unit to a place where
the air is within range, or take steps to reduce the temperature of the air surrounding the unit. This can
be accomplished by moving the source of the air that is too warm.
• If the temperature of the air at the unit's air intake is within the range specified, contact your next level
of support.

Failing function codes, failing items, and symbolic FRUs 191

AMBTMP2
Ambient air temperature is back within range.
Ambient air temperature entering the system unit has returned to the nominal operational range for
maximum performance. This message or symbolic FRU results when the temperature of the air entering
the unit was previously reported to be above the unit's specified range. This message or symbolic FRU is
issued when the unit detects that the ambient air temperature has dropped to within the specified range
for maximum performance. No action is necessary.

ANYBRDG
The PCI bus might be failing.
Go to “BACKPLN” on page 195. This ends the procedure.

ANYBUS
Any cable, card, or card enclosure might be causing an IOP-detected bus error, although the IOP that is
reporting the problem might not be causing the problem.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

ANYFC
Any IOA, hub, gateway, or device that is attached to the same Fibre Channel interface might be failing.

ANYPROC
The failing component might be one of the system processors.
To determine the location of the system processor, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Continue with the next step.
• No: Replace each of the system processor modules in the system unit. On multiple-drawer servers,
replace the system processor modules in the primary system node and then the secondary system
nodes. This ends the procedure.
2. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
3. Use the following table to determine the service action to perform.

Type and model Part number Description Location code Service action
5105-22E, See System parts. System processor • Un-P1-C47 Replace the system
9008-22L, modules processor module at
• Un-P1-C48
9009-22A, the location that was
9009-22G, identified in this
9009-42A, procedure. See Part
9009-42G, locations and
9223-22H, location codes.
9223-22S,
9223-42H, or
9223-42S

192 Power Systems:

Type and model Part number Description Location code Service action
9009-41A or See System parts. System processor • Un-P1-C47 Replace the system
9009-41G modules processor module at
the location that was
identified in this
procedure. See Part
locations and
location codes.
9040-MR9 See System parts. System processor • Un-P1-C14 Replace the system
modules processor module at
• Un-P1-C15 the location that was
• Un-P1-C18 identified in this
• Un-P1-C19 procedure. See Part
locations and
location codes.
9080-M9S See System parts. System processor • Un-P1-C15 Replace the system
modules processor module at
• Un-P1-C16 the location that was
• Un-P1-C19 identified in this
• Un-P1-C20 procedure. See Part
locations and
location codes.

AOCABLE
The expansion drawer cable that connects a system unit to an expansion drawer might be failing.
To determine the location of the expansion drawer cable, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Go to step 3.
• No: Continue with the next step.
2. To determine the location of the failing item, complete the following steps:
a. Record the Dynamic Reconfiguration Connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location of the failing item. Then, continue
with the next step.
3. Does the location that is identified in this procedure have a port location (the location code ends with a
Tx label)?
• Yes: Continue with the next step.
• No: Go to step “5” on page 194.
4. Is there a failing item in the failing item list of the serviceable event that indicates that a failing item
should be replaced at the other port location of the same PCIe3 cable adapter?
• Yes: The cables that are attached to both ports (T1 and T2) must be replaced. Continue with step
“6” on page 194 to replace both cables at the same time.
• No: Continue with step “6” on page 194 to replace the cable at the location that is identified in this
procedure.

Failing function codes, failing items, and symbolic FRUs 193

5. The cables that are attached to both ports (T1 and T2) of the identified failing item must be replaced.
Append each of the port labels T1 and T2 to the location identified in this procedure and replace the
cables at both locations. Continue with the next step to replace both cables at the same time.
6. View PCIe hardware topology.
• To view PCIe hardware topology by using a management console, go to PCIe Hardware Topology.
Then, continue with the next step.
• To view PCIe hardware topology by using the Advanced System Management Interface (ASMI), log in
to ASMI. In the navigation area, expand System Configuration and click PCIe Hardware Topology.
Then, continue with the next step.
7. Select the link with a Local Port Location or Remote Port Location that matches the ports of
the cable to be replaced and click Cable Attributes. Record the part number that is displayed. Then,
continue with the next step.
8. Replace the expansion drawer cables at the locations that were identified in this procedure.
• If the system is managed by a management console, use the Exchange FRU procedure to replace the
cables. If you are viewing this page on the management console during a repair action, cancel the
repair action before starting the exchange procedure.
• If the system is not managed by a management console, go to Removing and replacing an expansion
drawer cable in the EMX0 PCIe3 expansion drawer.
This ends the procedure.

AS4NTDD
Symbolic FRU AS4NTDD is not supported on these models. Continue with the next FRU in the list.

AUXCBL
Replace the SCSI cable that connects the auxiliary cache I/O adapter to the storage I/O adapter.
1. Find the location of the auxiliary cache I/O adapter:
a. Determine the address of the auxiliary cache I/O adapter. See the System reference code format
description.
b. Determine the location of the auxiliary cache I/O adapter. See Part locations and location codes for
the model on which you are working.
2. Replace the SCSI cable that connects the auxiliary cache I/O adapter to the storage I/O adapter. See
Finding parts, locations, and addresses for cable part number information.
Note: To replace the SCSI cable concurrently, you must use concurrent maintenance to power off the
auxiliary cache I/O adapter. Replace the cable and then use concurrent maintenance to power on the
auxiliary cache I/O adapter. Do not replace the cable when both adapters are powered on.

AUXIOA
Replace the auxiliary I/O adapter.
Complete the following steps:
1. Is the location information available in the service action log?
• Yes: Use the location information found in the service action log to replace the auxiliary I/O adapter.
This ends the procedure.
• No: Continue with the next step.
2. Complete the following steps:
a. Determine the address of the auxiliary cache I/O adapter. See the System reference code format
description.
b. Use the address to find the location. See Part locations and location codes.

194 Power Systems:

BACKPLN
A backplane or a connection to the backplane might be failing.
Note: Before you replace any parts, verify the connections to the backplane.
Complete the following steps:
1. Were you sent here by a power reference code (1xxxxxxx)?
• No: Continue with the next step.
• Yes: Go to SYSBKPL. This ends the procedure.
2. Is the system a 9080-M9S?
• Yes: If the first four digits of the reference code that sent you here represent the CCIN of an I/O
adapter, go to PCIEXTN. Otherwise, continue with the next step. This ends the procedure.
• No: Continue with the next step.
3. Determine the location of the backplane by completing one of the following steps:
• Use the location information for the backplane in the serviceable event view if it is available.
• If there is no location information for the backplane in the serviceable event view, but there is
location information for an I/O adapter, device, or other failing item, use the Un-Px portion of the
location to determine the backplane location.
• If there is no location information in the serviceable event view, but there is a PCI adapter in the
failing item list, find the address of the I/O adapter (see the System reference code format
description). Use the address to find the location. See Addresses. Use the Un-Px portion of the I/O
adapter location to determine the backplane location.
4. Use the location code to determine in which unit the backplane is located. Any backplane that
connects the device or I/O adapter might be the cause of the problem. Use the following table to
determine the part number for the field replaceable unit (FRU).

Type and model Part number Description Location code

5105-22E, 9008-22L, See System parts. • System backplane • Un-P1
9009-22A, 9009-22G,
• Drive backplane • Un-P2
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or 9223-42S
9040-MR9 See System parts. • System backplane • Un-P1
• Drive backplane • Un-P2

9080-M9S See System parts. System backplane Un-P1

Expansion drawer See System parts. • I/O module • Un-P1
• I/O module • Un-P2
• Midplane • Un-P3

This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 195

BATCHGR
Symbolic FRU BATCHGR is not supported on these models. Continue with the next FRU in the list.

BATRY
Symbolic FRU BATRY is not supported on these models. Continue with the next FRU in the list.

BPC
One of the BPCs failed to reach standby.
Use the following table to perform the appropriate action for the SRC that occurred.

SRC Replace this FRU Locations information

1xxx8740 BPC A (lower BPC) Part locations and location codes
1xxx8741 BPC B (upper BPC) Part locations and location codes

This ends the procedure.

BPCHANG
The system is stopped on one of the base system integrated controller checkpoints.
If the system hangs on one of the base system integrated controller checkpoints, perform the following
steps:
1. Remove the AC cord, and then reattach it to the system.
2. Watch the control panel display. If 01 appears in the upper-left corner of the display, power on the
system.
If the system continues to hang on a base system controller checkpoint, replace the backplane in the
system unit that contains integrated I/O controllers.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

BPMCBL
A failure was detected in the cable that connects a backup power module (BPM) to an NVDIMM.
Complete the following steps:
1. Is the system firmware level FW930.10, or later?
• Yes: Continue with the next step.
• No: The NVDIMM, BPM cable, and BPM are not supported. Contact your next level of support. This
ends the procedure.
2. To replace the BPM cable, complete the following steps:
a. The location code of the BPM cable is in the format Un-Px-Cx-Tx. Remove the -Tx portion of the
location code to get the location code of the NVDIMM to which the failed cable is connected.
b. Find the physical location of the NVDIMM. For information about locations, see Part locations and
location codes.
c. Replace the BPM cable that is connected to the NVDIMM that you identified in the previous step.
For information about part numbers, see System parts.
This ends the procedure.

196 Power Systems:

BPMFRU
A failure was detected in the backup power module (BPM) of an NVDIMM.
Complete the following steps:
1. Is the system firmware level FW930.10, or later?
• Yes: Continue with the next step.
• No: The NVDIMM, BPM cable, and BPM are not supported. Contact your next level of support. This
ends the procedure.
2. To replace the BPM, complete the following steps:
a. The location code of the BPM is in the format Un-Px-Cx-Tx-Ex. Remove the -Tx-Ex portion of the
location code to get the location code of the NVDIMM to which the failed BPM is connected.
b. Find the physical location of the NVDIMM. For information about locations, see Part locations and
location codes. Then, trace the BPM cable to find the failed BPM.
c. Replace the BPM that you identified in the previous step. For information about part numbers, see
System parts.
This ends the procedure.

BRDGSET
The PCI controller, PCI bridge, or embedded PCI switch hardware is having a problem with one or more
PCI adapter slots or internal connections. The exact card or adapter might not be identified in the
serviceable event view.
The problem might be with a PCI card, a PCI card slot, or an embedded PCI adapter. The PCI bus number
is indicated by the direct select address (DSA) in word 7 of the reference code. This symbolic FRU appears
in the serviceable event view only when the Licensed Internal Code cannot determine which PCI card or
PCI bridge set has the problem.
1. Are you working from the serviceable event view of an operating system, service processor, or the
management console that is displaying a card position or list of card positions for this failing item in
the failing item list?
• Yes: Replace the cards at the indicated locations, one at a time until the problem is resolved. For
more information about locations, see Part locations and location codes. This ends the procedure.
• No: Complete the following steps:
a. Determine the location of the card that is part of the group of PCI bus connections or PCI card
slots by using the DSA. Record the DSA (word 7 of the reference code) from the user interface you
are using.
b. Locate the cards that are specified in the DSA by completing isolation procedure MABIP53.
Return here and continue with the next step after you locate the cards.
2. Did isolation procedure MABIP53 identify a single card location?
• Yes: Replace the card at the location that was identified by isolation procedure MABIP53. For more
information about locations, see Part locations and location codes. This ends the procedure.
• No: The bus number is the 4 leftmost characters of the 8 character DSA identified in step “1” on
page 197. If the bus number is of the form 00xx or 0xxy, use the xx portion of the bus number and
the tables at the end of this procedure to determine whether the bus controls a single card slot or a
PCI bridge set. Then, continue with the next step.
3. Does the bus control a single card slot?
• Yes: Replace the card at the location that was identified in step “2” on page 197. For more
information about locations, see Part locations and location codes. This ends the procedure.
• No: Use the card slots that were identified in step “2” on page 197 to complete the following steps:

Failing function codes, failing items, and symbolic FRUs 197

a. Remove all of the adapters in the locations that are identified in the given range of card slots. Do
not remove any FRUs that have embedded adapters. Remove only FRUs located in PCI card slots.
b. Replace each card, one card at a time. Power on the unit after you replace each card until either
the problem reappears or all of the cards are replaced. Then, continue with the next step.
4. Did the problem reappear?
• Yes: The last card that you replaced before the problem reappeared is the failing item. This ends the
procedure.
• No: Continue with the next step.
5. Did you identify an embedded adapter for the bus number?
• Yes: Replace the FRU that has the embedded adapter. For more information about locations, see
Part locations and location codes. This ends the procedure.
• No: The problem might be intermittent. Contact your next level of support. This ends the procedure.

Table 1. Card slots and PCI bridge sets for a 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H,
or 9223-42S
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9009-41A, 10 16 Single card slot Un-P1-C9 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 12 18 Single card slot Un-P1-C10 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 13 19 Single card slot Un-P1-C11 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 14 20 Single card slot Un-P1-C12 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 15 21 Single card slot Un-P1-C49 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S

198 Power Systems:

Table 1. Card slots and PCI bridge sets for a 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H,
or 9223-42S (continued)
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9009-41A, 17 23 Embedded Un-P1 See System
9009-41G, USB adapter parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 18 24 Single card slot Un-P1-C8 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 1A 26 Single card slot Un-P1-C5 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 1B 27 Single card slot Un-P1-C6 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 1C 28 Single card slot Un-P1-C7 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-41A, 1D 29 Single card slot Un-P1-C50 See System
9009-41G, parts.
9009-42A,
9009-42G,
9223-42H, or
9223-42S
9009-42A, 20 32 Single card slot Un-P1-C4 See System
9009-42G, parts.
9223-42H, or
9223-42S
9009-42A, 21 33 Single card slot Un-P1-C2 See System
9009-42G, parts.
9223-42H, or
9223-42S

Failing function codes, failing items, and symbolic FRUs 199

Table 2. Card slots and PCI bridge sets for a 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H,
or 9223-42S with an EMX0 PCIe3 expansion drawer
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9009-41A, 101 - 106 257 - 262 PCI bridge set Trace the See System
9009-41G, expansion parts.
9009-42A, drawer cables
9009-42G, from location
9223-42H, or Un-P1-C9 in
9223-42S with the system unit
an EMX0 PCIe3 to the I/O
expansion module in the
drawer (6-slot EMX0 PCIe3
I/O module) expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.
9009-42A, 201 - 206 513 - 518 PCI bridge set Trace the See System
9009-42G, expansion parts.
9223-42H, or drawer cables
9223-42S with from location
an EMX0 PCIe3 Un-P1-C4 in
expansion the system unit
drawer (6-slot to the I/O
I/O module) module in the
EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.

200 Power Systems:

Table 2. Card slots and PCI bridge sets for a 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H,
or 9223-42S with an EMX0 PCIe3 expansion drawer (continued)
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9009-42A, 221 - 226 545 - 550 PCI bridge set Trace the See System
9009-42G, expansion parts.
9223-42H, or drawer cables
9223-42S with from location
an EMX0 PCIe3 Un-P1-C3 in
expansion the system unit
drawer (6-slot to the I/O
I/O module) module in the
EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.

Table 3. Card slots and PCI bridge sets for a 9080-M9S with an EMX0 PCIe3 expansion drawer (6-slot
I/O module)
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9080-M9S • 101 - 106 • 257 - 262 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 201 - 206 • 513 - 518
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C1-C1
I/O module) • 301 - 306 • 769 - 774 in the system
(node 3) (node 3) node to the I/O
• 401 - 406 • 1025 - 1030 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.

Failing function codes, failing items, and symbolic FRUs 201

Table 3. Card slots and PCI bridge sets for a 9080-M9S with an EMX0 PCIe3 expansion drawer (6-slot
I/O module) (continued)
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9080-M9S • 111 - 116 • 273 - 278 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 211 - 216 • 529 - 534
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C2-C1
I/O module) • 311 - 316 • 785 - 790 in the system
(node 3) (node 3) node to the I/O
• 411 - 416 • 1041 - 1046 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.
9080-M9S • 121 - 126 • 289 - 294 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 221 - 226 • 545 - 550
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C3-C1
I/O module) • 321 - 326 • 801 - 806 in the system
(node 3) (node 3) node to the I/O
• 421 - 426 • 1057 - 1062 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.

202 Power Systems:

Table 3. Card slots and PCI bridge sets for a 9080-M9S with an EMX0 PCIe3 expansion drawer (6-slot
I/O module) (continued)
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9080-M9S • 131 - 136 • 305 - 310 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 231 - 236 • 561 - 566
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C4-C1
I/O module) • 331 - 336 • 817 - 822 in the system
(node 3) (node 3) node to the I/O
• 431 - 436 • 1073 - 1078 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.
9080-M9S • 141 - 146 • 321 - 326 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 241 - 246 • 577 - 582
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C5-C1
I/O module) • 341 - 346 • 833 - 838 in the system
(node 3) (node 3) node to the I/O
• 441 - 446 • 1089 - 1094 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.

Failing function codes, failing items, and symbolic FRUs 203

Table 3. Card slots and PCI bridge sets for a 9080-M9S with an EMX0 PCIe3 expansion drawer (6-slot
I/O module) (continued)
Type and Bus number in Bus number in Description Location code Part number
model the DSA the DSA
(hexadecimal) (decimal)
9080-M9S • 151 - 156 • 337 - 342 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 251 - 256 • 593 - 598
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C6-C1
I/O module) • 351 - 356 • 849 - 854 in the system
(node 3) (node 3) node to the I/O
• 451 - 456 • 1105 - 1110 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.
9080-M9S • 161 - 166 • 353 - 358 PCI bridge set Trace the See System
with an EMX0 (node 1) (node 1) expansion parts.
PCIe3 drawer cables
• 261 - 266 • 609 - 614
expansion from location
(node 2) (node 2)
drawer (6-slot Un-P1-C7-C1
I/O module) • 361 - 366 • 865 - 870 in the system
(node 3) (node 3) node to the I/O
• 461 - 466 • 1121 - 1126 module in the
(node 4) (node 4) EMX0 PCIe3
expansion
drawer. Un-Px-
C1 through Un-
Px-C6 of the
I/O module
indicate
locations of the
cards in the
PCI bridge set.

204 Power Systems:

If you need additional information about failing part numbers, location codes, or removal and
replacement procedures, see Part locations and location codes. Select your machine type and model
number to find location codes, part numbers, or replacement procedures for your system.

BRDGST1
Symbolic FRU BRDGST1 is not supported on these models. Continue with the next FRU in the list.

BRDGST2
Symbolic FRU BRDGST2 is not supported on these models. Continue with the next FRU in the list.

BRDGST3
Symbolic FRU BRDGST3 is not supported on these models. Continue with the next FRU in the list.

BSTWRPL
This symbolic FRU is no longer supported.

BUSVPD
This is the VPD (vital product data) for a PCI bus.
1. Are you working from the serviceable event view and a card location is listed with this failing item?
• Yes: Then the error is at that card location. Continue with the next step.
• No: Complete the following steps:
a. Record the bus number value (BBBB) from word 7 of the reference code (see Analyzing a PCI bus
reference code for help in determining the bus number).
b. Search for the bus number in the resource and configuration interfaces of the management
console or operating system, or in the system configuration listing, to determine which unit
contains the failing item. Record the frame or unit type and then continue with the next step.

Failing function codes, failing items, and symbolic FRUs 205

2. Use the following table to determine the appropriate service action.

Frame or unit that contains the failing item Go to this symbolic FRU
System units SYSBKPL
Expansion units BACKPLN

CABLEH
Symbolic FRU CABLEH is not supported on these models. Continue with the next FRU in the list.

CACHBAT
The backup power module card might be failing.
1. Is your system a 5105-22E, 9008-22L, 9009-22A, 9009-22G, 9223-22H, or 9223-22S?
• Yes: Continue with the next step.
• No: Continue with step “3” on page 206.
2. Replace the PCIe3 x8 cache SAS RAID internal adapter at location Un-P1-C49 and the backup power
module card at location Un-P1-C50. For instructions, see PCIe3 x8 SAS RAID and cache SAS RAID
internal adapters for the 5105-22E, 9008-22L, 9009-22A, 9009-22G, 9223-22H, or 9223-22S. This
ends the procedure.
3. Is the backup power module card location information available in the service action log (SAL)?
• Yes: Continue with the next step.
• No: Continue with step “5” on page 206.
4. If the location in the SAL is Un-P1-C49-E1, replace the PCIe3 x8 cache SAS RAID internal adapter and
backup power module card at locations Un-P1-C49 and Un-P1-C49-E1. If the location in the SAL is
Un-P1-C50-E1, replace the PCIe3 x8 cache SAS RAID internal adapter and backup power module card
at locations Un-P1-C50 and Un-P1-C50-E1. For instructions, see PCIe3 x8 SAS RAID and cache SAS
RAID internal adapters for the 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H, or 9223-42S.
This ends the procedure.
5. To determine the location of the backup power module card, complete the following actions:
a. Record the resource name from the product activity log (PAL) or SAL entry for this error.
b. From the Start a Service Tool display, select Hardware service manager > Locate resource by
resource name.
c. Enter the resource name of the storage IOA that you recorded from the PAL or SAL entry.
d. Select Display detail.
e. The PCI bus number is shown in decimal.
6. If the PCI bus number is 29, replace the PCIe3 x8 cache SAS RAID internal adapter and backup power
module card at locations Un-P1-C49 and Un-P1-C49-E1. If the PCI bus number is 21, replace the
PCIe3 x8 cache SAS RAID internal adapter and backup power module card at locations Un-P1-C50
and Un-P1-C50-E1. For instructions, see PCIe3 x8 SAS RAID and cache SAS RAID internal adapters for
the 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-42H, or 9223-42S. This ends the procedure.

CACHE
This symbolic FRU is no longer supported.

206 Power Systems:

CAPACTY
The VPD card might be the failing item.
After you replace the part and before you power on the system, make sure the system's vital product data
(VPD) is restored (see Setting the system identifiers, or see Programming vital product data). The system
cannot complete an IPL unless the VPD information is programmed correctly.
Use the following table to determine the part number for the field replaceable unit (FRU).

Type and model Part number Description Location code

5105-22E, 9008-22L, See System parts. VPD card Un-P1-C13
9009-22A, 9009-22G,
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or 9223-42S
9040-MR9 See System parts. VPD card Un-P1-C24
9080-M9S See System parts. VPD card Un-P1-C6 in the system
control unit

CARDFLT
Symbolic FRU CARDFLT is not supported on these models. Continue with the next FRU in the list.

CARDTMP
The cryptographic adapter has detected a voltage or temperature change in its physical operating
environment.
Correct the voltage or temperature condition. Vary off the cryptographic device description associated
with the device resource on the adapter resource and vary it back on.

CBLALL
A cable might be the failing item.
If a location and part number is displayed on the control panel of a system or expansion drawer, replace
that FRU first.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Complete the following steps:
1. Is the reference code 1xxx2613?
• No: Continue with the next step.
• Yes: Verify that the power supplies are plugged into the same line voltage (either 110 V AC or 220 V
AC, or -48V DC if your system is configured to operate with this voltage). If not, correct it.
This error code can also be posted if the power supplies cannot support the hardware in the system.
If the power supplies are plugged into 110 V AC, inform the customer that the power supplies must
be plugged into 220 V AC. This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 207

2. Is the reference code 1xxx8800 or 1xxx8801?
• No: Continue with step 4.
• Yes: Continue with the next step.
3. Ensure that the following items are correct:
• The service processor interface cards (Un-P1-C9 and Un-P1-C10) are correctly installed in all system
nodes that are present.
• The UPIC cables are correctly connected to the system. For information about cabling the system,
see Cabling the 9080-M9S system. For information about validating cables, see Validating cables in
the 9080-M9S system.
This ends the procedure.
4. Is the reference code 1xxx26A0, 1xxx26A1, 1xxx26B0, or 1xxx26B1?
• No: Continue with the next failing item in the failing item list. This ends the procedure.
• Yes: Continue with the next step.
5. Use the Hardware Management Console (HMC) to replace the following items one at a time until the
problem is resolved. For information about replacing failing items by using the HMC, see Exchange
FRU.
• UPIC cables
Note: This item can be replaced with the system power turned on.
• Power interface card
Notes:
a. For information about which power interface card to replace, see table 1.
b. This item can be replaced with the system power turned on.
• Service processor interface card 1 (Un-P1-C9)
• Service processor interface card 2 (Un-P1-C10)

Table 4. Determining the power interface card to replace by using the reference code
Reference code Failing item name Location code
110026A0 or 110026B0 Power interface card 1 Un-P1-C1
110026A1 or 110026B1 Power interface card 2 Un-P1-C2

Is the problem resolved?

• No: Continue with the next step.
• Yes: This ends the procedure.
6. Use the HMC to remove each of the following items in the system control unit, one at a time. For
information about replacing failing items by using the HMC, see Exchange FRU. After you remove an
item, check the green power LED on the power interface card. If the LED turns on, the last item that
you removed is the failing item and must be replaced. If the LED does not turn on, reinstall the item
and remove the next item in the list.
• Fan 1 (Un-A1)
Note: This item can be replaced with the system power turned on.
• Fan 2 (Un-A2)
Note: This item can be replaced with the system power turned on.
• Fan 3 (Un-A3)
Note: This item can be replaced with the system power turned on.

208 Power Systems:

• Control panel (Un-P1-C5)
Note: This item can be replaced with the system power turned on.
• Service processor card 1 (Un-P1-C3)
• Service processor card 2 (Un-P1-C4)
• System VPD card (Un-P1-C6)
• System backplane (Un-P1)
This ends the procedure.

CBLCONT
This symbolic FRU is used to show additional locations for the endpoints of cables.
This FRU appears in the serviceable event user interface of an operating system, service processor, or the
management console, and is associated with the cable FRU that precedes it in the list. The location code
associated with this FRU is the location of another end of the same cable. Cable FRUs are shown in the
display by listing the cable's part number or symbolic FRU first with the location code of one end of the
cable. Each additional cable endpoint is represented as a "CBLCONT" FRU with a location code for another
endpoint.
Note: If question marks (???) appear at the end of the location code, the port could not be determined.
Use the location code associated with the other end of the cable. If question marks appear for both port
locations, use the isolation procedures suggested in the service information for this SRC.

CDAWKLD
Too many communications lines are in use.

CDTRAY
This symbolic FRU is not supported.

CHECK
Look here for information about the CHECK symbolic FRU.
If the attached device is an external device, perform the following steps before exchanging any parts:
1. Ensure that the device is powered on.
2. Is there a SCSI interface between the IOA and the device?
• No: Continue with the next step.
• Yes: Complete the following steps:
a. If an interposer is required, make sure that it is connected between the I/O adapter and the
SCSI cable.
b. Ensure that the SCSI cable is seated correctly, and that there are no bent or damaged pins on
the SCSI cable.
c. Ensure that a terminating plug is attached to the device end of the SCSI cable.
d. Continue with the next step.
3. Is there a Fibre Channel interface between the IOA and the device?
• No: Continue with the next step.
• Yes: Complete the following steps:
a. Verify that any hub or gateway devices are powered on.
b. Verify that the Fibre Channel cable is correctly connected to the ports.

Failing function codes, failing items, and symbolic FRUs 209

c. If a cleaning kit is available, clean the Fibre Channel cable connectors.
d. Continue with the next step.
4. Is there a network interface between the IOA and the device?
• No: Continue with the next step.
• Yes: Contact your network administrator. This ends the procedure.
5. Is there a SAS interface between the IOA and the device?
• No: Continue with the next step.
• Yes: Complete the following steps:
a. Verify that the SAS cable is correctly connected to the ports.
b. Continue with the next step.
6. Is there a USB interface between the IOA and the device?
• No: Continue with step “14” on page 211.
• Yes: Continue with the next step.
7. Is the USB port location to which the device is attached available in the service action log?
• No: To determine the USB port location, go to “USB_DEV” on page 304. Do not replace any failing
items. Then, continue with the next step.
• Yes: Continue with the next step.
8. Is the USB cable connected correctly to the port?
• No: Correct the cabling problem. Then, continue with step “14” on page 211.
• Yes: Continue with the next step.
9. Is the device an external RDX drive?
• No: Continue with step “14” on page 211.
• Yes: Continue with the next step.
10. Did a power interruption occur, or is the power source not connected correctly to the RDX docking
station?
• No: Continue with step “14” on page 211.
• Yes: Continue with the next step.
11. Complete the following actions:
a. Disconnect the USB cable and the power source from the RDX docking station so that the device
can power off completely.
b. Connect the RDX docking station to the power source.
c. After the power source is connected, connect the USB cable to the RDX docking station.
d. Continue with the next step.
12. Is the device operational?
• No: Continue with the next step.
• Yes: Continue with step “14” on page 211.
13. Ensure that the IOA that controls the RDX drive is not using any other devices. Then, complete the
following actions:
a. Enter STRSST on the command line.
b. On the Start Service Tools Sign On display, type the user ID with QSRV authority and password.
c. Select Start a service tool > Hardware service manager > Logical hardware resources >
System bus resources.

210 Power Systems:

d. Move the cursor to the logical IOP that is associated with the IOA that controls the RDX drive, and
select I/O Debug > IPL I/O processor.
e. When the IPL of the I/O processor is complete, continue with the next step.
14. Perform the verification procedures that are located in the service information for the system unit to
check whether the problem was corrected.
This ends the procedure.

CLCKMOD
The logic oscillator is failing.
Replace the system backplane.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

CLNTSRC
The SRC in the error log is not recognized by the error analysis diagnostic component.
Unrecognized SRCs can occur when features or device types are installed that are newer than the level of
diagnostic code in the version and release of the operating system or firmware that is running. Look up the
SRC in the documentation for the version of the operating system or firmware you are running. If you do
not find it, look in the documentation for a newer release of the operating system or firmware and follow
the service actions listed there.
If you cannot find the SRC documented, contact your next level of support for assistance.

CLRNVRM
A problem might exist with the service processor nonvolatile random access memory (NVRAM).
Complete the following steps:
1. Is your system managed by a management console?
• No: Continue with the next step.
• Yes: Continue with step 3.
2. Complete the following steps:
a. Power off the system.
b. Using ASMI, select System Service Aids > Factory Configuration.
c. Select Continue to clear the configuration.
Note: Clearing the configuration causes the loss of all the configured system settings (such as the
management console access and ASMI passwords, time of day, network configuration, hardware
deconfiguration policies, and so on) that you might have set by using the user interfaces. Also,
partition-related information and platform error logs are lost, and the service processor is reset. Before
continuing with this operation, make sure that you manually record all settings that you need to
preserve.
Ensure that the connection to HMC1 or HMC2 that is not being used to access the ASMI is
disconnected from the network. Follow the instructions in the system service publications to configure
the network interfaces after the reset.
This ends the procedure.
3. Your system is managed by the management console. Do not replace the battery. Instead, clear the
NVRAM by removing the battery for 5 minutes and then reinstalling it.

Failing function codes, failing items, and symbolic FRUs 211

Note: Clearing the configuration causes the loss of all the configured system settings (such as the
management console access and ASMI passwords, time of day, network configuration, hardware
deconfiguration policies, and so on) that you might have set by using the user interfaces. Also,
partition-related information and platform error logs are lost, and the service processor is reset. Before
continuing with this operation, make sure that you manually record all settings that you need to
preserve. Ensure that the connection to HMC1 or HMC2 that is not being used to access the ASMI is
disconnected from the network. Follow the instructions in the system service publications to configure
the network interfaces after the reset.
This ends the procedure.

CMCIRCC
The concurrent maintenance circuit card might be the failing item.
To determine the location of the concurrent maintenance circuit card, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Go to step 3.
• No: Continue with the next step.
2. To determine the location of the failing item, complete the following steps:
a. Record the Dynamic Reconfiguration Connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location that is associated with this bus
number. The failing concurrent maintenance circuit card is in the system node containing the
location identified. Continue with the next step.
3. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
4. Use the following table to determine the service action to perform.

Type and model Part number Description Location code Service action
9080-M9S See System parts. Concurrent Un-P1-C63 Replace the
maintenance concurrent
circuit card maintenance
circuit card at the
location that was
identified in this
procedure. See
Part locations and
location codes.

CMPRES1
The compressed device and the compression IOA are not compatible.

212 Power Systems:

CNVTCRD
The card that converts SATA to IDE might be failing. This procedure helps you determine the failing part.
Use the following table to determine the part number for the field replaceable unit (FRU).
This ends the procedure.

CCIN or FFC Type and model Part number Description Location code
5105-22E, See System parts. Drive backplane Un-P2
9008-22L,
9009-22A,
9009-22G,
9009-41A,
9009-41G,
9009-42A,
9009-42G,
9223-22H,
9223-22S,
9223-42H, or
9223-42S

CRYPBAT
The batteries for the cryptographic adapter need to be replaced.
Attention: If you remove any of the batteries without first backing up the power with a fresh
battery, the data in the card's protected memory could be lost, which would render the
cryptographic adapter useless and require its replacement. Because the 4758-023 adapter
contains 4 batteries, and the battery replacement kit contains only 2 batteries, do not attempt to
remove or replace batteries unless you have two battery replacement kits. All other cryptographic
adapters contain only 2 batteries, and therefore require only one battery replacement kit.
1. Use the following table to determine the battery kit (FRU) required.

CCIN or FFC Type and model Part number Description Location code
4758-001 Any 09J8199 PCI cryptographic Un-P1-Cx
coprocessor battery
kit
4758-023 Any 09J8199 PCI cryptographic Un-P1-Cx
coprocessor battery
kit
4764-001 Any 41V1061 PCI cryptographic Un-P1-Cx
coprocessor battery
kit

This ends the procedure.

CRYPTLP
Cryptographic adapter Licensed Internal Code problem.
The Licensed Internal Code for the cryptographic adapter does not ship with the system.

Failing function codes, failing items, and symbolic FRUs 213

The Licensed Internal Code is contained within the licensed program 5733-CY3 Cryptographic Device
Manager.
Perform one of the following options:
• If the SRC is B0136615, ensure that this licensed program is loaded on the system. If it is not, vary off
the cryptographic adapter, apply the licensed program to the system, and then vary on the
cryptographic adapter. The vary-on process might take up to 15 minutes.
• If the SRC is B0136619, vary off the cryptographic adapter, apply the most recent version of the
licensed program to the system, and then vary on the cryptographic adapter. The vary-on process might
take up to 15 minutes.
This ends the procedure.

CTLPNCD
This symbolic FRU is not supported on the system. Continue with the next FRU in the failing item list.

CTLPNL
A control panel might be failing.
Use the following table to determine the part number for the field replaceable unit (FRU).

Type and model Part number Description Location code

CTPLPDU
The MAXFRAME value in CRTLINETH command is too large.
The configuration parameter that was identified as a possible problem can be verified by displaying the
local area network line description with the DSPLIND command.
Vary off the line. Use the CHGLINETH command to reduce the MAXFRAME value. Then vary the line back
on.

CTPNADR
The ADPTADR value in CRTLINETH command is specified incorrectly.
The configuration parameter that was identified as a possible problem can be verified by displaying the
local area network line description with the DSPLIND command.

214 Power Systems:

Vary off the line. Use the CHGLINETH command to change the ADPTADR value to *ADPT. Then vary the
line back on.

DCA
Symbolic FRU DCA is not supported on these models. Continue with the next FRU in the list.

DEVBPLN
A device backplane might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Complete the following steps:
1. Does the SRC that sent you here begin with a 50B1 or are you working with an attached 5887 disk
expansion unit?
• No: Continue with the next step.
• Yes: Replace the midplane of the 5887 disk expansion unit. See the table at the end of this
procedure for location and part number information.
2. Does the SRC that sent you here begin with a 78D1 or are you working with an attached ESLL or ESLS
storage enclosure?
• No: Continue with the next step.
• Yes: Replace the midplane of the ESLL or ESLS storage enclosure. See the table at the end of this
procedure for location and part number information.
3. Replace the device backplane. See the following table for location and part number information.

CCIN Type and model Part number Description Location code

50B1 5887 See System parts. 5887 expansion Un-P1
unit midplane
78D1 ESLL or ESLS See System parts. ESLL or ESLS Un-P1
storage enclosure
midplane
5105-22E, See System parts. Drive backplane Un-P2
9008-22L,
9009-22A,
9009-22G,
9009-41A,
9009-41G,
9009-42A,
9009-42G,
9223-22H,
9223-22S,
9223-42H, or
9223-42S
4. Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
5887 See System parts. 5887 expansion unit Un-P1
midplane

Failing function codes, failing items, and symbolic FRUs 215

CCIN or FFC Type and model Part number Description Location code
ESLL or ESLS See System parts. ESLL or ESLS Un-P1
storage enclosure
midplane

DEVICE
The addressed storage device is the failing item.
Complete the following steps.
1. Is the device location information available in the service action log (SAL)?
• No: Continue with the next step.
• Yes: Replace the failing item.
2. Find the IOP address and the device address. For information, see System reference code format
description.
3. To determine the location of the I/O processor card, see Part locations and location codes and find the
diagram of the system unit or the expansion unit. Then, find:
• The IOP card location that is identified by the direct select address.
• The addressed storage device location that is identified by the device address.
4. Replace the failing device. Use the device type to help determine the part number.
This ends the procedure.

DEVTERM
The device terminating plug might be failing.
Complete the following steps:
1. Find the IOA type:
a. Find the IOA location information in the service action log if it is available. If the location is not
available, find the address of the IOA. See the System reference code format description. Use the
address to find the location. See Part locations and location codes.
b. Find the IOA card in the system and read the type number of the card at that location.
2. Use the information in the following table to determine the failing terminating plug.

Storage IOA type Action

5702/571A Use part number 23R5841.
All others The terminator is integrated into the backplane
and not a separate failing item.
3. Replace the failing item. Note: If the terminating plug is located on a backplane, go to symbolic FRU
BACKPLN. Follow the procedure until the terminating plug is accessible and then remove or replace
the plug.
This ends the procedure.

216 Power Systems:

DIMM0
Symbolic FRU DIMM0 is not supported on these models. Continue with the next FRU in the list.

DIMM1
Symbolic FRU DIMM1 is not supported on these models. Continue with the next FRU in the list.

DIMM2
Symbolic FRU DIMM2 is not supported on these models. Continue with the next FRU in the list.

DIMM2_3
Symbolic FRU DIMM2_3 is not supported on these models. Continue with the next FRU in the list.

DIMM3
Symbolic FRU DIMM3 is not supported on these models. Continue with the next FRU in the list.

DIMM0_1
Symbolic FRU DIMM0_1 is not supported on these models. Continue with the next FRU in the list.

DISKDRV
This symbolic FRU indicates that the disk drive or solid state drive part number could not be determined.
Complete the following steps:
1. Is the device location information available in the serviceable event view?
• No: Continue with the next step.
• Yes: Replace the failing item. Either remove the drive to determine the part number or use the CCIN
of the drive and see System parts to find the part number. To replace the failing item, see Disk drive.
This ends the procedure.
2. Find the direct select address and the device address. See the System reference code format
description.
3. See Part locations and location codes and find the diagram of the system unit or expansion unit. Use
the direct select address and the device address to find the location of the disk unit.
4. Is the SRC reported on the control panel?
• No: Continue with the next step.
• Yes: See the System reference code format description. The two rightmost characters of word 2
define the SRC format. Use the correct SRC format to locate the function that contains the characters
tttt lmmm, where:
– tttt = Type number
– l = Level
– mmm = Model
Then go to step 6.
5. Replace the failing item. Either remove the drive to determine the part number or use the CCIN of the
drive and see System parts to find the part number. To replace the failing item, see Disk drive. This
ends the procedure.
6. Replace the failing item. Use the type (CCIN) of the drive and see System parts to find the part number.
If you do not know the type, remove the disk unit to determine the part number. To replace the failing
item, see Disk drive. This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 217

DISKFAN
A fan in an expansion unit or storage enclosure might be failing.
Perform one of the following options:
• If the SRC that sent you here is 50B176x4, where x is 1 - 8, replace the power supply (internal fan) of
the 5887 disk drive enclosure that is located in Un-P1-E1. See the following table to find the part
number and location of the item to replace. If the problem persists, replace the power supply that is
located in Un-P1-E2. This ends the procedure.
• If the SRC that sent you here is 50B176x4, where x is 9, A, B, C, D, E, F, or 0, replace the power supply
(internal fan) of the 5887 disk drive enclosure that is located in Un-P1-E2. See the following table to
find the part number and location of the item to replace. If the problem persists, replace the power
supply that is located in Un-P1-E1. This ends the procedure.
• If the SRC that sent you here is 78D176x4, where x is 1 - 8, replace the power supply (internal fan) of
the ESLL or ESLS storage enclosure that is located in Un-P1-E1. See the following table to find the part
number and location of the item to replace. If the problem persists, replace the power supply that is
located in Un-P1-E2. This ends the procedure.
• If the SRC that sent you here is 78D176x4, where x is 9, A, B, C, D, E, F, or 0, replace the power supply
(internal fan) of the ESLL or ESLS storage enclosure that is located in Un-P1-E2. See the following table
to find the part number and location of the item to replace. If the problem persists, replace the power
supply that is located in Un-P1-E1. This ends the procedure.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

50B1 5887 See System parts. Power supply Un-P1-E1
(internal fan)
50B1 5887 See System parts. Power supply Un-P1-E2
(internal fan)
78D1 ESLL or ESLS See System parts. Power supply Un-P1-E1
(internal fan)
78D1 ESLL or ESLS See System parts. Power supply Un-P1-E2
(internal fan)

DISKIMG
There might be a problem with the Network Server Description (NWSD).
First, vary off and then vary back on the NWSD. If this action does not correct the problem, delete and re-
create the NWSD, or call your next level of support.

DISKPWR
A power supply in an expansion unit or storage enclosure might be failing.
Perform one of the following options:
• If the SRC that sent you here is 50B1151x, replace the power supply of the 5887 disk drive enclosure
that is located in Un-P1-E1. See the following table for the part number and location of the item to
replace. If the problem persists, replace the power supply that is located in Un-P1-E2. This ends the
procedure.

218 Power Systems:

• If the SRC that sent you here is 50B1152x, replace the power supply of the 5887 disk drive enclosure
that is located in Un-P1-E2. See the following table for the part number and location of the item to
replace. If the problem persists, replace the power supply that is located in Un-P1-E1. This ends the
procedure.
• If the SRC that sent you here is 78D1151x or 78D1731x, replace the power supply of the ESLL or ESLS
storage enclosure that is located in Un-P1-E1. See the following table for the part number and location
of the item to replace. If the problem persists, replace the power supply that is located in Un-P1-E2.
This ends the procedure.
• If the SRC that sent you here is 78D1152x or 78D1732x, replace the power supply of the ESLL or ESLS
storage enclosure that is located in Un-P1-E2. See the following table for the part number and location
of the item to replace. If the problem persists, replace the power supply that is located in Un-P1-E1.
This ends the procedure.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN Type and model Part number Description Location code

50B1 5887 See System parts. Power supply 1 (left) Un-P1-E1
50B1 5887 See System parts. Power supply 2 Un-P1-E2
(right)
78D1 ESLL or ESLS See System parts. Power supply 1 (left) Un-P1-E1
78D1 ESLL or ESLS See System parts. Power supply 2 Un-P1-E2
(right)

DISKTRY
This symbolic FRU is no longer supported.

DMPFILE
A Licensed Internal Code error or enclosure firmware error caused a dump to occur.
The enclosure type, model, and serial number information is in the location code field of this failing item
in the service action log.
The dump information is in a product activity log entry with the same log ID as the reference code that
sent you here.
Send the dump information to your next level of support. This ends the procedure.

DPAC
The two-port adapter cable is the failing item.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
Any 21F9345 Two-port adapter Un-P1-Cx-Ty
cable

Failing function codes, failing items, and symbolic FRUs 219

DRVSWCH
Symbolic FRU DRVSWCH is not supported on these models. Continue with the next FRU in the list.

DRWRCMC
The chassis management card in an expansion drawer might be failing.
To determine the location of the chassis management card, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Continue with the next step.
• No: Go to step 3.
2. The location code in the serviceable event view is either a cable adapter in the system unit or the
chassis management card in an expansion drawer. For information about locations, see Part locations
and location codes. Is the location code in the serviceable event view the location of a cable adapter in
the system unit?
• Yes: Go to step 4 to find the location of the chassis management card.
• No: Go to step 5 to replace the chassis management card at this location.
3. To determine the location of the failing item, complete the following steps:
a. Record the dynamic reconfiguration connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location of the cable adapter that is
attached to the expansion drawer that contains the failing item. Then, continue with the next step.
4. Trace the expansion drawer cable from the cable adapter that was identified in the previous step to
find the expansion drawer that contains the failing item. Then, use the table in step 6 to find the
location of the failing chassis management card within the expansion drawer. After you find the
location of the failing chassis management card, continue with the next step.
5. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
6. Use the following table to determine the service action to perform.

Type and model Part number Description Location code Service action
EMX0 PCIe3 See System parts. Chassis Un-P3-C1 Replace the
expansion drawer management card chassis
management card
at the location that
was identified in
this procedure. For
more information
about EMX0 PCIe3
expansion drawer
location codes and
removal and
replacement
procedures, see
EMX0 PCIe Gen3
I/O expansion
drawer locations.

This ends the procedure.

220 Power Systems:

DRWRMID
The midplane in an expansion drawer might be failing.
To determine the location of the midplane, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Continue with the next step.
• No: Go to step 3.
2. The location code in the serviceable event view is either a cable adapter in the system unit or the
midplane in an expansion drawer. For information about locations, see Part locations and location
codes. Is the location code in the serviceable event view the location of a cable adapter in the system
unit?
• Yes: Go to step 4 to find the location of the midplane.
• No: Go to step 5 to replace the midplane at this location.
3. To determine the location of the failing item, complete the following steps:
a. Record the dynamic reconfiguration connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location of the cable adapter that is
attached to the expansion drawer that contains the failing item. Then, continue with the next step.
4. Trace the expansion drawer cable from the cable adapter that was identified in the previous step to
find the expansion drawer that contains the failing item. Then, use the table in step 6 to find the
location of the failing midplane within the expansion drawer. After you find the location of the failing
midplane, continue with the next step.
5. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
6. Use the following table to determine the service action to perform.

Type and model Part number Description Location code Service action
EMX0 PCIe3 See System parts. Midplane Un-P3 Replace the
expansion drawer midplane at the
location that was
identified in this
procedure. For
more information
about EMX0 PCIe3
expansion drawer
location codes and
removal and
replacement
procedures, see
EMX0 PCIe Gen3
I/O expansion
drawer locations.

This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 221

DRWRMOD
The I/O module in an expansion drawer might be failing.
To determine the location of the I/O module, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Continue with the next step.
• No: Go to step 3.
2. The location code in the serviceable event view is either a cable adapter in the system unit or an I/O
module in an expansion drawer. For information about locations, see Part locations and location codes.
Is the location code in the serviceable event view the location of a cable adapter in the system unit?
• Yes: Go to step 4 to find the location of the I/O module.
• No: Go to step 5 to replace the I/O module at this location.
3. To determine the location of the failing item, complete the following steps:
a. Record the dynamic reconfiguration connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location of the cable adapter that is
attached to the expansion drawer that contains the failing item. Then, continue with the next step.
4. Trace the expansion drawer cable from the cable adapter that was identified in the previous step to
find the I/O module in the expansion drawer. The location of the I/O module is either Un-P1 or Un-P2.
Continue with the next step.
5. Is the system managed by a management console?
• Yes: Continue with the next step.
• No: Go to step “9” on page 222.
6. Use the management console to replace the I/O module at the location that was identified in this
procedure. Was the replacement procedure successful?
• Yes: This ends the procedure.
• No: Continue with the next step.
7. Did the replacement procedure fail during the FRU level deactivate step before the hardware was
replaced?
• Yes: Continue with the next step.
• No: Contact your next level of support. This ends the procedure.
8. To replace the I/O module, complete the following steps:
a. Use the management console to start the midplane replacement procedure at location Un-P3 of the
expansion drawer. During the procedure, replace the I/O module that was identified in this
procedure. Do not replace the other I/O module or the midplane during the procedure.
b. Trace the expansion drawer cable from the I/O module that was identified in this procedure to the
cable adapter in the system unit. Use the management console to start the cable adapter
replacement procedure at the location that you identified in the system unit. During the procedure,
do not replace the cable adapter. The procedure recovers the expansion drawer. This ends the
procedure.
9. Use the following table to determine the service action to perform.

222 Power Systems:

Type and model Part number Description Location code Service action
EMX0 PCIe3 See System parts. I/O module Un-P1 or Un-P2 Replace the I/O
expansion drawer module at the
location that was
identified in this
procedure. For
more information
about EMX0 PCIe3
expansion drawer
location codes and
removal and
replacement
procedures, see
EMX0 PCIe Gen3
I/O expansion
drawer locations.

This ends the procedure.

DRWRPWR
The expansion drawer does not have power.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Attention: Verify that the green AC input LED or DC input LED is on solid, and the green DC output
LED is flashing.
Note: The following table provides information about power supply LEDs.

LED Description
The AC input LED or DC input LED This LED is green and is on (lit) if the AC or DC input
voltage is present and off (not lit) if the AC input
voltage is not present. For normal system
operation, this LED is on solid.
The DC output LED This LED is green and is on solid if the power
supply output voltages are correct. If the power
supply control voltage is present and the power
supply outputs are not powered on, the power
supply is in standby and the DC output LED flashes
at a rate of 1 - 3 times per second. The DC output
LED is off if both the power supply control voltage
and the output voltages are bad. For normal
system operation, this LED is on solid.
The identify LED The identify LED is amber and will be turned on and
off at a 4-second rate, 10 seconds after the
application of input power to the supply, if serial
communication isn't established with the service
processor. For normal system operation, this LED is
off.

1. Is the reference code 1xxx7401, 1xxx7402, 1xxx7403, or 1xxx7404?

• No: Continue with the next step.

Failing function codes, failing items, and symbolic FRUs 223

• Yes: Complete the following steps:
a. Ensure that the power cables to the power supply are properly connected and seated. If an extra
power supply was recently plugged in, verify that the DC output LED is on for 30 seconds before
you unplug this power supply. The green DC output LED on the power supply is turned on when
power is correctly connected to the power supply.
b. Do you have a 9080-M9S system or an expansion drawer?
– Yes: Ensure that the cable that connects the line cord conduit (9080-M9S) or the power supply
conduit (expansion drawer) to the power supply is properly seated. If the problem persists,
replace the line cord conduit or the power supply conduit. This ends the procedure.
– No: Continue with step 1.c.
c. Replace the power supply while the unit is not powered on and the LEDs are off. This ends the
procedure.
2. Are all the units powered on?
• Yes: This error might be caused by an AC power outage. If the system starts without an error, no
parts need to be replaced. This ends the procedure.
• No: On the unit that does not power on, verify that the power outlet is supplying the correct power
for the unit. Also, ensure that both ends of the power cord (from the unit that does not power on) are
connected correctly and securely.
If you find a problem, correct the problem. This ends the procedure.
If you cannot find the problem, continue with the next step.
3. A trained service representative must verify the voltage at the system end of the power cord with a
multimeter to verify that the voltage is correct according to the following table.

Model or expansion unit Correct voltage

9080-M9S 200 - 240 V
EMX0 PCIe3 expansion drawer 100 - 127 V or 200 - 240 V

Is the voltage correct?

• Yes: Replace both clock and control cards in the system node. This ends the procedure.
• No: Continue with the next step.
4. Complete the following steps:
a. Disconnect the power cord from the customer's power outlet.
b. Use a multimeter to measure the voltage at the customer's power outlet.
Is the voltage correct?
• Yes: Replace the failing power cord. This ends the procedure.
• No: Complete the following steps:
i) Inform the customer that the voltage at the power outlet is not correct.
ii) After the voltage at the power outlet is correct, reconnect the power cord to the power outlet.
This ends the procedure.

DRWRVRM
The voltage regulator module in an expansion drawer might be failing.
To determine the location of the voltage regulator module, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Continue with the next step.

224 Power Systems:

• No: Go to step 3.
2. The location code in the serviceable event view is either a cable adapter in the system unit or a voltage
regulator module in an expansion drawer. For information about locations, see Part locations and
location codes. Is the location code in the serviceable event view the location of a cable adapter in the
system unit?
• Yes: Go to step 4 to find the location of the voltage regulator module.
• No: Go to step 5 to replace the voltage regulator module at this location.
3. To determine the location of the failing item, complete the following steps:
a. Record the dynamic reconfiguration connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location of the cable adapter that is
attached to the expansion drawer that contains the failing item. Then, continue with the next step.
4. Trace the expansion drawer cable from the cable adapter that was identified in the previous step to
find the I/O module in the expansion drawer. The location of the I/O module is either Un-P1 or Un-P2.
If the location of the I/O module is Un-P1, the location of the voltage regulator module is Un-P1-E1. If
the location of the I/O module is Un-P2, the location of the voltage regulator module is Un-P2-E1.
Continue with the next step.
5. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
6. Use the following table to determine the service action to perform.

Type and model Part number Description Location code Service action
EMX0 PCIe3 See System parts. Voltage regulator Un-P1-E1 or Un- Replace the
expansion drawer module P2-E1 voltage regulator
module at the
location that was
identified in this
procedure. For
more information
about EMX0 PCIe3
expansion drawer
location codes and
removal and
replacement
procedures, see
EMX0 PCIe Gen3
I/O expansion
drawer locations.

This ends the procedure.

DSKUNIT
DSKUNIT is similar to the symbolic FRU DISKDRV.
See symbolic FRU DISKDRV.

EACODE
An error occurred in the error analysis Licensed Internal Code.
Contact your next level of support for assistance.

Failing function codes, failing items, and symbolic FRUs 225

EXTREMD
An external removable media storage device might be failing.
1. Perform symbolic FRU “CHECK” on page 209 before removing or replacing parts. Return here if no
problems are identified.
2. Use the device type and see the appropriate service documentation for that device. This
documentation will help you determine the part numbers and replacement procedures to use during
this repair action.
3. If you are unable to locate the documentation for the specific device, contact your next level of support
for assistance.
This ends the procedure.

EXTSCSI
The external signal cable might be failing.
Complete the following steps:
1. Is more than one device attached?
• No: Continue with the next step.
• Yes: See the device documentation for information about setting the device address. This ends the
procedure.
2. Is the attached device in the system unit?
• No: Continue with the next step.
• Yes: Use symbolic FRU BACKPLN to determine which signal cables to replace. This ends the
procedure.
3. Is the attached device a 358x device?
• No: Continue with the next step.
• Yes: For specific 358x attachment cable information, refer to the specific device and model service
documentation, or contact your next level of support. This ends the procedure.
4. See the appropriate service documentation for the device. The service documentation for the device
will help you determine the FRU part numbers and replacement procedures you are to use during this
repair action. If you are unable to locate the documentation for your specific device, contact your next
level of support for assistance.
This ends the procedure.

FCCABLE
The Fibre Channel cable might be failing.
Use the part number on the cable to determine the part number to replace.

FCCODE
An error has been detected in the Fibre Channel gateway device licensed internal code.
See the gateway device service documentation for possible corrective actions.

FCDEV
The attached Fibre Channel device or Fiber Channel gateway device is the failing item.
Is there a Fibre Channel gateway device between the Fiber Channel I/O adapter and the device?
• No: See the attached device service documentation to determine the parts to replace. This ends the
procedure.

226 Power Systems:

• Yes: See symbolic FRU FCGATE. This ends the procedure.

FCGATE
The Fibre Channel gateway device is the failing item.
Use the gateway device service documentation to determine the parts to replace.

FCINTF
An error has been detected on the Fibre Channel interface.
The failure might be any component between and including the Fibre Channel IOA and the storage device.
To continue diagnosis, use existing Fibre Channel service procedures or contact your next level of support.

FCIOA
The Fibre Channel I/O adapter is the failing item.
If the attached device is owned by a Virtual I/O Server partition see Troubleshooting the Virtual I/O Server
to determine the parts to replace. Otherwise, replace the Fibre Channel I/O adapter using the I/O adapter
location information in the service action log if it is available. If the location is not available, find the
address of the I/O adapter. See the System reference code format description. Use the address to find the
location. See Addresses. For part number information, see Adapter information by feature code. To
replace the failing item, see Adapters.

FCPORT
The Fibre Channel IOA port might be the failing item.
Complete the following steps:
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine whether the system has logical partitions, go to Determining whether the
system has logical partitions before continuing with this procedure.
2. Access SST/DST by performing one of the following options:
• If you can enter a command at the console, access system service tools (SST).
• If you cannot enter a command at the console, perform an IPL to DST. See Performing an IPL to
dedicated service tools.
• If you cannot perform a type A or B IPL, perform a type D IPL from removable media.
3. Is a Fibre Channel IOA URC (last four digits of SRC) 3120 or 3121 logged or been logged within 5
minutes of the SRC that sent you to this symbolic FRU?
• Yes: Continue with the next step.
• No: The Fibre Channel IOA port has not failed. See the next FRU in the FRU list. This ends the
procedure.
4. Did you perform a D IPL to get to DST?
• Yes: Continue with the next step.
• No: Continue with step 6.
This ends the procedure.
5. Use the product activity log to get the resource name for the 3120 or 3121 SRC. See Using the
product activity log. Using the resource name, perform the following steps in DST/SST:
a. Click Start a service tool > Hardware service manager > System bus resources.
b. If the resource is an I/O processor, use "Resources associated with IOP" to find and display detail
for the Fibre Channel I/O adapter. If the resource is a Fibre Channel I/O adapter, use "Resources

Failing function codes, failing items, and symbolic FRUs 227

associated with the IOP for all type 2847 I/O processors" to find and display the Fibre Channel I/O
adapter.
c. Select the Display additional port information function key on the Auxiliary Storage Hardware
Resource Detail display.
Does the Port status field indicate that the port is active?
Note: If 3120 is logged, check to see if port 0 is active. If 3121 is logged, check to see if port 1 is
active.
• Yes: Continue with step 7.
• No: Continue with step 9.
6. Use the service action log to get the resource name for the 3120 SRC. See Searching the service
action log. Using the resource name, perform the following steps in DST/SST:
a. Click Start a service tool > Hardware service manager > Locate resource by resource name.
b. Enter the resource name.
c. Click the Display detail option for the Fibre Channel I/O adapter on the Logical Hardware
Resources display.
d. Click the Display additional port information function key on the Auxiliary Storage Hardware
Resource Detail display.
Does the Port status field indicate that the port is "active"? Note: If 3120 is logged, check to see if
port 0 is active. If 3121 is logged, check to see if port 1 is active.
• Yes: Continue with the next step.
• No: Go to step 9.
7. The port is now active. Has a 1750/2105/2107 3002 SRC occurred around the time the problem was
first reported?
• Yes: Continue with the next step.
• No: No further service actions are required. This ends the procedure.
8. A 1750/2105/2107 3002 has occurred, and the link has gone from not active to active. The Fibre
Channel IOA port is functional. Choose from the following options:
• If the disk units that reported the 1750/2105/2107 3002 SRC are usable, no further service actions
are required. This ends the procedure.
• If the disk units that reported the 1750/2105/2107 3002 SRC are not usable, go back to the
1750/2105/2107 3002 FRU list and work with a FRU other than FCPORT. This ends the procedure.
9. Clean the Fibre Channel IOA wrap plug using the cleaning kit. Follow the instructions in the Fiber
Optic Cleaning Procedures, order number SY27-2604. If the wrap plug has been lost, order and clean
a new one.
10. Complete the following steps:
a. Install the wrap plug on the Fibre Channel IOA.
b. After the wrap plug has been installed, wait 5 seconds.
c. Choose from the following options:
• If you are on the Additional Port Information display, use the Refresh function key.
• If you are not already on the Additional Port Information display, use the instructions from step
6
Is the port status now "active"?
• Yes: Continue with the next step.
• No: Replace the Fibre Channel IOA. See symbolic FRU FCIOA for further instructions and the FRU
part number. This ends the procedure.

228 Power Systems:

11. Ask the customer whether the Fibre Channel IOA will attach devices now or whether the Fibre
Channel IOA is to be used at a later time.

Is the Fibre Channel IOA intended to attach devices at this time?

• No: The wrap plug remain installed on the Fibre Channel IOA when it is not in use. No further
service actions are required. This ends the procedure.
• Yes: Complete the following steps:
a. Unplug the wrap plug from the Fibre Channel IOA and wait until the port status becomes "Not
active" using the Refresh function key on the Additional Port Information display. The failure
has been isolated to the first link, which includes any of the cables or junctions between the
Fibre Channel IOA port and the first Fibre Channel hub, switch, gateway, or device.
b. Use existing Fibre Channel service procedures to continue diagnosis of this first link until the
port status becomes active, or contact your next level of support. This ends the procedure.

FEATCRD
Symbolic FRU FEATCRD is not supported on these models. Continue with the next FRU in the list.

FRPORT
Symbolic FRU FRPORT is not supported on these models. Continue with the next FRU in the list.

FMWREXP
The update access key for the system has expired or is about to expire.
Use the following table to determine the action to perform.

Table 5. Action to perform for a reference code that occurred because an update access key expired or is
about to expire.
Reference code Description Action
A7004760 The update access key expiration A new update access key is
date is less than 30 days away. required. To determine the
After the update access key update access key expiration
expiration date has expired, only date, see Determining the
firmware updates with a date expiration date of the update
prior to the expiration date are access key. To renew the
allowed. hardware entitlement of this
system, obtain a new update
access key from the website
http://www.ibm.com/servers/
eserver/ess. To activate the
update access key, see Activating
the update access key. This ends
the procedure.
A7004761 The update access key has A new update access key is
expired. Only firmware updates required. To renew the hardware
with a date prior to the expiration entitlement of this system, obtain
date are allowed. a new update access key from
the website http://www.ibm.com/
servers/eserver/ess. To activate
the update access key, see
Activating the update access key.
This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 229

Table 5. Action to perform for a reference code that occurred because an update access key expired or is
about to expire. (continued)
Reference code Description Action
A7004762 The activation code for the An activation code is required to
microcode entitlement date start the system. Contact your
could not be found. The system next level of support. This ends
cannot start without an activation the procedure.
code.
B181309D A firmware update was not A new update access key is
allowed because the date of the required. To renew the hardware
firmware update is beyond the entitlement of this system, obtain
update access key expiration a new update access key from
date. the website http://www.ibm.com/
servers/eserver/ess. To activate
the update access key, see
Activating the update access key.
This ends the procedure.
B7000805 A microcode update was not A new update access key is
allowed because the date of the required. To renew the hardware
firmware update is beyond the entitlement of this system, obtain
update access key expiration a new update access key from
date. the website http://www.ibm.com/
servers/eserver/ess. To activate
the update access key, see
Activating the update access key.
This ends the procedure.

Determining the expiration date of the update access key

An unexpired update access key allows you to update your firmware with the latest fixes available. After
the update access key date has expired, only firmware updates with a date prior to the expiration date are
allowed.
1. Is a location available in the serviceable event view for this failing item?
• Yes: Continue with the next step.
• No: Contact your next level of support. This ends the procedure.
2. The location for the failing item FMWREXP in the serviceable event view indicates the update access
key expiration date. The location is in the format Utttt.mmm.sssssssdd/mm/yyyy-hh:MM-DD-HH where:
• Utttt.mmm.sssssss is the unit type, model and serial number of the system.
• dd/mm/yyyy is the day, month and year of the expiration date.
• hh:MM is the hour and minute of the expiration time (24-hour time).
• DD is the number of days remaining until the expiration date (shown only if applicable).
• HH is the approximate number of hours remaining until the expiration time (shown only if
applicable).
Activating the update access key
Activate the update access key by using the same method that you use to activate a Capacity on Demand
activation code.
• To update the access key by using the Hardware Management Console (HMC), use the Enter CoD Code
function. For instructions, see Activating Trial Capacity on Demand.

230 Power Systems:

• To update the access key by using the Advanced System Management Interface (ASMI), use the CoD
Activation function. For instructions, see Activating Capacity on Demand or PowerVM® by using the
ASMI.

FWADIPL
Look here for information about FWADIPL symbolic FRU.
Complete the following steps:
1. Contact your network administrator to verify that the bootp server is correctly configured for this
client.
2. Check the network connection. If the network connections are OK, try the operation again. If there is
no network connection, contact the network administrator.
3. If there are no problems with the bootp server or the network connections, replace the adapter from
which you are trying to boot. See Managing adapters for the adapter FRU part number.
This ends the procedure.

FWCD1
Look here for information about FWCD1 symbolic FRU.
Complete the following procedure.
1. If the problem persists, the CD in the USB CDROM drive might not be readable. Remove the CD and
insert another CD.
2. If the problem persists after replacing the CD, replace the USB CDROM drive.
3. Replace the USB adapter to which the drive is attached.
This ends the procedure.

FWCD2
Look here for information about FWCD2 symbolic FRU.
Complete the following procedure.
1. Check for server firmware updates. Apply if available.
2. If the problem persists, replace the USB drive. See External DVD drive for device FRU part number
information for your system.
3. Replace the USB adapter to which the drive is attached.
This ends the procedure.

FWCONS
The console display might be failing.
1. If your server has an attached console, but the console display is not working, see the documentation
for the display or try substituting a known good display for the one that is failing.
2. If you can see selection screens on the terminals, press the appropriate key on the input device within
60 seconds. If the console does not respond to the keystroke:
a. If you are selecting the console with a keyboard attached to the system, replace the keyboard. See
the service documentation for the system unit for keyboard part numbers. If the keyboard does not
fix the problem, use SVCPROC to replace the service processor.
b. If you are selecting the console with an ASCII terminal, suspect the terminal. Use the problem
determination procedures for the terminal.
Note: The ASCII terminal settings should be:

Failing function codes, failing items, and symbolic FRUs 231

• 19,200 baud
• No parity
• 8 data bits
• 1 stop bit
This ends the procedure.

FWENET
This symbolic can help determine a problem with an Ethernet adapter.
Complete the following.
1. Verify that the MAC address is properly programmed in the adapter's EPROM.
2. Replace the adapter specified by the location code. See Managing adapters for PCI adapter FRU part
numbers.
This ends the procedure.

FWFLASH
Symbolic FRU FWFLASH indicates that you might need to reload the server's firmware.
Complete the following steps:
1. Reboot the server or partition.
2. Reflash the server firmware. See Updates.
3. Reboot the failing partition.
This ends the procedure.

FWFWPBL
There might be a platform firmware problem.
Complete the following steps:
1. Check for platform firmware updates. See Updates.
2. Contact service support.
This ends the procedure.

FWHANG
Symbolic FRU FWHANG is not supported at this time.

FWHOST
Symbolic FRU FWHOST can help in the event that your server appears hung while booting.
If the system is not connected to an active network or if the target server is inaccessible (this can also
result from incorrect IP parameters being supplied), the system will still attempt to boot and, because
timeout durations are necessarily long to accommodate retries, the system might appear to be hung.
Complete the following steps:
1. Restart the system and access the SMS utilities.
2. In the utilities menus, check the following items:
• Is the intended boot device correctly specified in the boot list?
• Are the IP parameters correct?
• Verify the network connection (the network could be down).

232 Power Systems:

• Have the network administrator verify the server configuration for this client.
• Attempt to "ping" the target server using the SMS Ping utility.
This ends the procedure.

FWIDE1
The media or device might be failing.
Complete the following steps:
1. Replace the media in the device specified by the location code.
2. Replace the device specified by the location code.
See External DVD drive for device FRU part number information for your system.
This ends the procedure.

FWIDE2
The cables, media or device might be failing.
Complete the following steps:
1. Verify that the signal and power cables are properly attached to the device specified by the location
code. After they have been verified and repaired if necessary, try the operation again.
2. If the problem persists, the media in the device might not be readable. Remove the media and try
another copy.
3. Replace the device specified by the location code.
See External DVD drive for device FRU part number information for your system.
This ends the procedure.

FWIPIPL
Network address problem.
Complete the following steps:
1. Contact your network administrator to verify that the network addresses on the server and gateway
are correct.
2. Use the System Management Services menu to correct the network addresses on the server if
necessary.
This ends the procedure.

FWLPAR
Look here for information about FWLPAR symbolic FRU.
Perform one of the following options:
• If a location code was reported with the error, probing failed for the PCI slot connector.
1. Check for platform firmware updates. Apply the update if there is one available.
2. Check for adapter firmware updates, apply if available. If there are no updates available, replace the
adapter. See Managing adapters for PCI adapter FRU part numbers. If this does not resolve the
problem, replace the I/O backplane or system backplane on which the slot connector is located.
For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see
applicable procedures for your system.

Failing function codes, failing items, and symbolic FRUs 233

• If no location code was reported with the error, The connector was not found:
1. Check for platform firmware updates, apply if available.
2. If no updates are available, contact your next level of support.
This ends the procedure.

FWMBOOT
Look here for information about FWMBOOT symbolic FRU.
This checkpoint appears on the operator panel when partition firmware has entered the boot devices
menu in the SMS because the multi-boot flag was turned on.
The firmware is waiting for input from the user. If the firmware console is not open, the user cannot see
the boot devices menu. In this case, the user might mistakenly assume that the system is hung. System
firmware only progresses past this point when the user provides the required input.

FWNIM
Look here for information about FWNIM symbolic FRU.
If this error occurs during the installation of the AIX® operating system using a process called a NIM push,
the set_bootlist attribute might not have been set correctly on the NIM master.
See the appropriate AIX 7.x Installation Guide and Reference for the release level of the AIX operating
system that is being installed for more information.
If this error occurs at any other time, check for platform firmware updates and apply them. If there are no
platform firmware updates available, contact your next level of support. This ends the procedure.

FWNVR1
Look here for information about FWNVR1 symbolic FRU.
An error reported against the nonvolatile random access memory (NVRAM) might be caused by low
battery voltage and (more rarely) power outages that occur during normal system usage.
With the exception of the BA170000 error, these errors are warnings that the NVRAM data content had to
be reestablished and do not require a FRU replacement unless the error is persistent. When one of these
errors occurs, system customization information (the boot list, for example) has been lost, and the system
might need to be re-configured.
If the error is persistent, use SVCPROC to replace the service processor. This ends the procedure.

FWNVR2
Look here for information about FWNVR2 symbolic FRU.
If the error is persistent, use SVCPROC to replace the service processor. This ends the procedure.

FWNVR3
Look here for information about FWNVR3 symbolic FRU.
Execution of a command line within the nonvolatile random access memory (NVRAM) configuration
variable nvramrc(script) resulted in a "throw" being executed.
This script can be modified by the system firmware SMS utilities, the operating system, PCI adapter ROM
code or utility, or an operator (using the open firmware script editing command nvedit).
It might not be possible to resolve the problem without a detailed analysis of the NVRAM script, the
current system configuration, and the device tree contents.

234 Power Systems:

1. This problem can be caused by a SCSI adapter whose SCSI bus ID has changed from the default
setting and the adapter no longer appears in the system. This can be caused either by removing a SCSI
adapter, or a problem with a SCSI adapter.
a. On the SMS main menu, select option 5, Change SCSI settings.
b. On the SCSI utilities menu, select option 2, Change SCSI ID.
i) Verify the list of SCSI controllers/adapters. If the list is not correct, suspect a problem with
adapters that are installed but not listed.
ii) Select the option to "Save" the configuration information.
iii) Restart the system.
c. If the problem persists, boot the operating system and verify the SCSI bus IDs of the SCSI
controllers, and correct if necessary.
d. Restart the system.
2. Contact your service support representative for further assistance.
This ends the procedure.

FWPCI1
Look here for information about FWPCI1 symbolic FRU.
Perform one of the following options:
• If the location code identifies a slot:
1. Check for adapter firmware updates. Apply the update if one is available.
2. Replace the adapter. See Managing adapters for PCI adapter FRU part numbers.
3. Check for platform firmware updates. Apply the update if one is available.
• If the location code identifies an I/O backplane:
1. Check for platform firmware updates. Apply the update if one is available.
2. Replace the I/O backplane. If the system does not have an I/O backplane, replace the system
backplane.
For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see
applicable procedures for your system.
3. Call service support.
This ends the procedure.

FWPCI2
Look here for information about FWPCI2 symbolic FRU.
If you receive FWPCI2 symbolic FRU perform the following procedure.
1. If the location code identifies a slot:
a. Check for adapter firmware updates. Apply the update if one is available.
b. Check the cabling to the adapter (in particular, the adapters that have serial ports). Serial ports
might require null modems or special cabling configurations to avoid connecting driver outputs
together. This might create a PCI power problem and force the adapter to be unconfigured.
c. Use the hot plug service aid to re-seat the adapter specified by the location code. If re-seating the
adapter fixes the problem, perform the repair checkout procedure. If the problem is not resolved,
go to the next step.
d. Use the hot plug task to move the adapter to another slot.

Failing function codes, failing items, and symbolic FRUs 235

2. If the adapter is successfully re-configured in the new slot, the slot in which the adapter was originally
plugged is bad. Replace the I/O backplane that contains the slot in which the adapter was plugged. If
the system does not have an I/O backplane, replace the system backplane.
For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see applicable
procedures for your system.
3. Replace the adapter if the adapter does not successfully re-configure into the new slot. This ends the
procedure.

FWPCI3
Look here for information about FWPCI3 symbolic FRU.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
If you receive symbolic FRU FWPCI3, do one of the following procedures.
1. If the location code identifies a PCI card slot:
a. Check the cabling to the adapter (in particular, the adapters that have system ports). System ports
might require null modems or special cabling configurations to avoid connecting driver outputs
together. This might create a PCI power problem and force the adapter to be de-configured.
b. Move the adapter to another slot.
c. Check for adapter firmware updates. Apply the update if one is available.
d. Replace the adapter. See Managing adapters for PCI adapter FRU part numbers.
e. Check for platform firmware updates. Apply the update if one is available.
f. Replace the I/O backplane. If the system does not have an I/O backplane, replace the system
backplane.
2. If the location identifies an I/O backplane:
a. Check for platform firmware updates. Apply the update if one is available.
b. Replace the I/O backplane. If the system does not have an I/O backplane, replace the system
backplane.
This ends the procedure.

FWPCI4
Look here for information about FWPCI4 symbolic FRU.
If you receive the FWPCI4 symbolic FRU, perform the following.
1. If a location code is associated with the checkpoint, replace the adapter identified by the location
code.
2. If no location code is specified, go to PFW1542: I/O problem isolation procedure.
This ends the procedure.

FWPCI5
Look here for information about FWPCI5 symbolic FRU.
If you receive symbolic FRU FWPCI5, perform the following procedure:
1. Is a location code associated with the checkpoint?

236 Power Systems:

• No: Go to PFW1548: Memory and processor subsystem problem isolation procedure. This ends the
procedure.
• Yes: Continue with the next step.
2. Replace the following, one at a time, until the problem is resolved:
a. The FRU identified by the location code, see the system unit service information for the FRU part
numbers.
b. I/O backplane. If the system does not have an I/O backplane, replace the system backplane.
For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see
applicable procedures for your system.
This ends the procedure.

FWPCI6
Look here for information about FWPCI6 symbolic FRU.
The last character of the progress code (checkpoint) in which the system is hanging indicates which PCI
slot the system was probing at the time the hang occurred. For example, E251 indicates PCI slot 1, E252
indicates slot 2, and so on.
For the PCI slot identified by the progress code, perform the following procedure:
1. Power off the system.
2. Reseat the adapter in the specified slot, then power on the system. Does the problem occur again?
• Yes: Go to the next step.
• No: This ends the procedure.
3. Power off the system and remove the adapter from the specified slot, then power on the system. Does
the problem occur again?
• No: Replace the adapter that you removed. See Managing adapters for PCI adapter FRU part
numbers.
• Yes: Replace the backplane that contains the PCI adapter slots.
For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see
applicable procedures for your system.
This ends the procedure.

FWPTR
Values normally found in nonvolatile storage that point to the location of an operating system were not
found.
This can happen for two reasons: either your operating system doesn't support storing the values, or
some events occurred that caused the system to lose non-volatile storage information (drainage or
replacement of the battery). If you are running the AIX operating system, this information can be
reconstructed by running the bootlist command specifying the device that the operating system is
installed on. Please see your AIX operating system documentation for the syntax and usage of the bootlist
command.
To boot the operating system so that the above-mentioned values can be reconstructed, power the
system off and power it back on again. This should cause the system to look for the operating system in
the device contained in the custom boot list or in the default boot list, depending on the condition of the
system. If this is not successful, modify the boot sequence (also known as the boot list) to include devices
that are known to contain a copy of the operating system. This can be accomplished by using the System

Failing function codes, failing items, and symbolic FRUs 237

Management Services menus. For example, select a hard disk known to have a copy of the operating
system as the first and only device in the boot sequence (boot list) and boot the system.
This ends the procedure.

FWPWD
Look here for information about FWPWD symbolic FRU.
You should be able to see the system prompt on the hardware console.
If your server has an attached console, but the console display is not functioning correctly, see the
documentation for the display. If you cannot adjust the display, replace the display with one that is known
to be functional.
This ends the procedure.

FWRIPL
The FWRIPL procedures can help if a system or a partition will not boot.
If a supported adapter is installed, perform the following steps:
1. Replace the adapter. For adapter FRU part numbers, see Managing adapters.
2. Replace the I/O backplane in the unit in which the adapter is plugged. If the system does not have an
I/O backplane, replace the system backplane.
For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see applicable
procedures for your system.
If there are no supported LAN adapters installed in a full system partition, install one and reboot the
system. If a supported LAN adapter is not assigned to the partition in a server running multiple partitions,
deactivate the partition, assign a supported LAN adapter to the partition, then reactivate the partition.
This ends the procedure.

FWSCSI2
Look here for information about FWSCSI2 symbolic FRU.
Complete the following steps before replacing any system components:
1. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI ID.
2. Ensure that the SCSI bus is properly terminated.
3. Ensure that the SCSI signal and power cables are securely connected and are not damaged.
The location code information is required to identify the ID of SCSI device failures as well as to indicate
the location of the controller to which the device is attached. Check the system error logs to determine
the location code information associated with the error code.
1. Replace the media (if it is a device with removable media).
2. Replace the SCSI device. See Finding parts, locations, and addresses for SCSI device FRU part
numbers.
This ends the procedure.

FWSCSI3
Look here for information about FWSCSI3 symbolic FRU.
Complete the following steps before replacing any system components:
1. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI ID.

238 Power Systems:

2. Ensure that the SCSI bus is properly terminated.
3. Ensure that the SCSI signal and power cables are securely connected and are not damaged.
The location code information is required to identify the ID of SCSI device failures as well as to indicate
the location of the controller to which the device is attached. Check the system error logs to determine
the location code information associated with the error code.
1. Replace the SCSI device. See Finding parts, locations, and addresses for SCSI device FRU part
numbers.
This ends the procedure.

FWSCSI4
Look here for information about FWSCSI4 symbolic FRU.
Complete the following steps before replacing any system components:
1. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI ID.
2. Ensure that the SCSI bus is properly terminated.
3. Ensure that the SCSI signal and power cables are securely connected and are not damaged.
The location code information is required to identify the ID of SCSI device failures as well as to indicate
the location of the controller to which the device is attached. Check the system error logs to determine
the location code information associated with the error code.
1. Replace the media (if a device with removable media).
2. Replace the SCSI device. See Finding parts, locations, and addresses for SCSI device FRU part
numbers.
This ends the procedure.

FWSCSIH
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

FWVTHMC
Look here for information about FWVTHMC symbolic FRU.
If you received symbolic FRU FWVTHMC, complete the following procedure:
1. The partition firmware is waiting for a virtual terminal to be opened on the management console. Open
a virtual terminal.
2. If a virtual terminal is open, the user might have entered a CTRL-S key sequence to stop the scrolling of
data off the screen. If this is the case, enter a CTRL-Q key sequence to resume scrolling.
3. Check the Ethernet connection between the management console and the managed system.
4. Reboot the management console.
5. There might be a hardware problem with the management console. For the Hardware Management
Console (HMC), see Hardware Management Console Service.
6. There might be a hardware problem with the service processor in the managed system. Check the
service action event log for error codes that indicate a problem with the Ethernet ports on the service
processor. Take the appropriate actions based on the error codes that you find.
This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 239

GFSPCRD
Service processor interface cards might be failing.
To determine the location of the service processor interface cards, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: The location code in the serviceable event view is the location of the service processor.
Continue with the next step.
• No: The location of the service processor could not be determined. Continue with the next step.
2. Use the following table to determine the location of the service processor interface cards to replace. If
the location of the service processor was identified in step 1, replace only the service processor
interface cards that are associated with that service processor. Otherwise, replace the service
processor interface cards that are associated with both service processors. Use the management
console to replace the service processor interface cards that are indicated in this procedure, one at a
time, until the problem is resolved.

Type and model Location code of Location code of Part number Service action
the service the service
processor processor
interface card
9080-M9S Un-P1-C3 Un-P1-C9 in each See System parts. Replace the
system node service processor
interface cards
that are identified
in this procedure,
one at a time, until
the problem is
resolved. For more
information about
location codes,
see Part locations
and location
codes.
9080-M9S Un-P1-C4 Un-P1-C10 in See System parts. Replace the
each system node service processor
interface cards
that are identified
in this procedure,
one at a time, until
the problem is
resolved. For more
information about
location codes,
see Part locations
and location
codes.

This ends the procedure.

240 Power Systems:

HBAINIT
A System x or BladeCenter iSCSI initiator adapter might be the failing item. Contact your next level of
support.

HBATARG
The iSCSI target adapter might be the failing item. Contact your next level of support.

HCA
Symbolic FRU HCA is not supported on these models. Continue with the next FRU in the list.

HEA
Symbolic FRU HEA is not supported on these models. Continue with the next FRU in the list.

HMCLIC
An event occurred on the Hardware Management Console.
Find the description of the system reference code (SRC) associated with this event and complete any
actions that are indicated. If the problem is not resolved by completing the actions in the description, or
no further information is available for the event, contact your next level of support.

HMCMTWK
Multiple connections to peer management consoles is lost.
1. Complete the following steps from the management console that is reporting the connection errors:

a. In the navigation area, click the HMC Management icon , and then select Console Settings.
b. In the content pane, click View Network Topology.
c. Are the peer management consoles with the missing connection present in the topology?
• No: Continue with the next step.
• Yes: The problem was temporary and has resolved itself. This ends the procedure.
2. Is the management console that reported the connection errors also reporting a hardware error with a
network adapter?
• No: Continue with the next step.
• Yes: Service this network adapter error. This ends the procedure.
3. Verify that each peer management console with a missing connection is powered on and that its
Ethernet connections are secure and functioning. Does the problem persist?
• No: This ends the procedure.
• Yes: Continue with the next step.
4. Have the customer verify that their network is operating properly. If the problem still persists, contact
your next level of support.
This ends the procedure.

HMCNTWK
A connection to a peer management console (indicated in the location code) is lost.
1. Complete the following steps from the management console that is reporting the connection error:

Failing function codes, failing items, and symbolic FRUs 241

a. In the navigation area, click the HMC Management icon , and then select Console Settings.
b. In the content pane, click View Network Topology.
c. Is the peer management console with the missing connection present in the topology?
• No: Continue with the next step.
• Yes: The problem was temporary and has resolved itself. This ends the procedure.
2. Verify that the peer management console with the missing connection is powered on and that its
Ethernet connections are secure and functioning. Does the problem persist?
• No: This ends the procedure.
• Yes: Continue with the next step.
3. Is either the management console that reported the problem or the peer management console with
the missing connection, reporting a hardware error with a network adapter?
• No: Continue with the next step.
• Yes: Service this network adapter error. This ends the procedure.
4. Have the customer verify that their network is operating properly. If the problem still persists, contact
your next level of support.
This ends the procedure.

242 Power Systems:

HSL1
Symbolic FRU HSL1 is not supported on these models. Continue with the next FRU in the list.

HSL1_UN
Symbolic FRU HSL1_UN is not supported on these models. Continue with the next FRU in the list.

HSL2
Symbolic FRU HSL2 is not supported on these models. Continue with the next FRU in the list.

HSL2_01
Symbolic FRU HSL2_01 is not supported on these models. Continue with the next FRU in the list.

HSL2_03
Symbolic FRU HSL2_03 is not supported on these models. Continue with the next FRU in the list.

HSL2_08
Symbolic FRU HSL2_08 is not supported on these models. Continue with the next FRU in the list.

HSL2_10
Symbolic FRU HSL2_10 is not supported on these models. Continue with the next FRU in the list.

HSL2_15
Symbolic FRU HSL2_15 is not supported on these models. Continue with the next FRU in the list.

HSL2_17
Symbolic FRU HSL2_17 is not supported on these models. Continue with the next FRU in the list.

HSL2_25
Symbolic FRU HSL2_25 is not supported on these models. Continue with the next FRU in the list.

HSL2_xx
Symbolic FRU HSL2_xx is not supported on these models. Continue with the next FRU in the list.

HSL_I2
Symbolic FRU HSL_I2 is not supported on these models. Continue with the next FRU in the list.

HSL_I3
Symbolic FRU HSL_I3 is not supported on these models. Continue with the next FRU in the list.

HSL_I4
Symbolic FRU HSL_I4 is not supported on these models. Continue with the next FRU in the list.

HSL_I5
Symbolic FRU HSL_I5 is not supported on these models. Continue with the next FRU in the list.

Failing function codes, failing items, and symbolic FRUs 243

HSL_I
Symbolic FRU HSL_I is not supported on these models. Continue with the next FRU in the list.

HSL_IB
Symbolic FRU HSL_IB is not supported on these models. Continue with the next FRU in the list.

HSL_Ix
Symbolic FRU HSL_Ix is not supported on these models. Continue with the next FRU in the list.

HSL_LNK
Symbolic FRU HSL_LNK is not supported on these models. Continue with the next FRU in the list.

HSL_OPT
Symbolic FRU HSL_OPT is not supported on these models. Continue with the next FRU in the list.

HSLH
Symbolic FRU HSLH is not supported on these models. Continue with the next FRU in the list.

HSLH_06
Symbolic FRU HSLH_06 is not supported on these models. Continue with the next FRU in the list.

HSLH_15
Symbolic FRU HSLH_15 is not supported on these models. Continue with the next FRU in the list.

HSLH_xx
Symbolic FRU HSLH_xx is not supported on these models. Continue with the next FRU in the list.

I2CBUS
Symbolic FRU I2CBUS is not supported on these models. Continue with the next FRU in the list.

IDPART
Symbolic FRU IDPART is not supported on these models. Continue with the next FRU in the list.

IH_HUB
Symbolic FRU IH_HUB is not supported on these models. Continue with the next FRU in the list.

INT_12X
Symbolic FRU INT_12X is not supported on these models. Continue with the next FRU in the list.

IO_DEV
A storage device is the failing item.
Complete the following steps:
1. Is device location information available in the serviceable event view for this FRU?
• Yes: Continue with the next step.

244 Power Systems:

• No: If the adapter controlling this device is listed in the FRU list then use that location code and
continue with the next step. Otherwise work with the customer or your next level of support to
determine the location of the device or its adapter by using SRC information, failing resource
information, device tree or error message information. Then continue with the next step.
2. Replace the failing device. For more information about failing part numbers, location codes, or removal
and replacement procedures, see Part locations and location codes (http://www.ibm.com/support/
knowledgecenter/POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number
to see applicable procedures for your system. This ends the procedure.

IO_HUB
Symbolic FRU IO_HUB is not supported on these models. Continue with the next FRU in the list.

IOA
The I/O adapter might be failing.
Go to “FI00719” on page 175 to determine the field replaceable unit (FRU) part number.
This ends the procedure.

IOACNFG
There is an IOA configuration problem.
Too many communications lines or IOAs are configured using the same IOP.

IOADPTR
The failing component is the adapter in the location that is specified in the SRC.
1. Are you working from the serviceable event view and is there a card location listed with this FRU?
• Yes: Replace the adapter that is identified by this location code. For more information about location
codes, see Part locations and location codes. This ends the procedure.
• No: Determine the location of the adapter by working with the customer or your next level of
support. If you cannot determine the location of the failing adapter by using SRC or resource
information or the device tree, determine the adapter type from the SRC, SRC description, failing
resources, or error message you are working with. Make a list of all the adapter locations of that type
that is assigned to the partition. Continue with the next step.
2. Have you identified a single FRU location?
• Yes: Replace the FRU you have identified. For more information about location codes, see Part
locations and location codes. This ends the procedure.
• No: Continue with the next step.
3. Using the location codes that you have identified, determine which system unit and expansion units
have PCI adapters of this type that is assigned to the partition you are working with. Starting with the
expansion units first, remove all of the PCI adapters of this type from one of the units. For more
information about location codes, see Part locations and location codes.

Attention:
• Remove the PCI adapters from the system unit only after you have tried all of the expansion
units first.
• Do not remove any FRUs with embedded adapters, only FRUs in PCI card slots.
Continue with the next step.
4. Reinstall one of the adapters and power on the unit. Continue with the next step.
5. Does the problem recur?

Failing function codes, failing items, and symbolic FRUs 245

• Yes: The adapter that you just reinstalled is the failing item and needs to be replaced. This ends the
procedure.
• No: Continue with the next step.
6. Have you reinstalled all of the adapters on the unit you're currently working with?
• Yes: Continue with the next step.
• No: Return to step 4 and reinstall the next adapter on this unit.
7. Are there any units (including the system unit) on which you have not yet removed and reinstalled the
PCI adapters?
• No: Continue with the next step.
• Yes: Return to step 3 and work with another unit.
8. See Card positions to determine whether the system unit or any of the expansion units have an
embedded adapter of the type you are working with. Is there such an embedded adapter?
• No: The problem might be intermittent. Contact your next level of support. This ends the procedure.
• Yes: The FRU with the embedded adapter is the failing item and needs to be replaced. Replace the
FRU at the location that is specified in the card position table. For more information about location
codes, see Part locations and location codes. Repeat this step for each expansion unit with an
embedded adapter that is assigned to the partition, and then for the system unit. This ends the
procedure.
For PCI adapter FRU part numbers, see Managing adapters. For embedded controller FRU part numbers,
see System parts.

IOBRDG
The failing component is on the IPL path.
Use the following table to determine the part number for the field replaceable unit (FRU).

CCIN or FFC Type and model Part number Description Location code
5105-22E, See System parts. System backplane Un-P1
9008-22L,
9009-22A,
9009-22G,
9009-41A,
9009-41G,
9009-42A,
9009-42G,
9223-22H,
9223-22S,
9223-42H, or
9223-42S

246 Power Systems:

IOP
Symbolic FRU IOP is not supported on these models. Continue with the next FRU in the list.

LBSADP1
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

LBSADP2
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

LBSADP3
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

LBSADP4
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

LBSADP5
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

LBUSADP
This symbolic FRU is not supported on the system.
Continue with the next FRU in the failing item list.

LDSWTCH
Verify that the system's top cover is installed correctly and the thumbscrews holding it down are tight.
The system will not power on if the top cover is not installed correctly. If the top cover is removed while
the system is powered on, the system will power off automatically.

LIB3494
The 3494 tape library might be failing.
Refer to the IBM 3494 maintenance information to determine the parts to replace.

LICCODE
This symbolic FRU helps determine the preferred method of updating server firmware or Licensed
Internal Code.
Note: In this procedure, server firmware is synonymous with Licensed Internal Code.
1. Check the level of the firmware on which the server is running. For information about checking
firmware levels, see Viewing existing firmware levels.
Is the server firmware at the latest available level?

Failing function codes, failing items, and symbolic FRUs 247

• No: Continue with the next step.
• Yes: This ends the procedure.
2. Is this the first time you are trying to update the server firmware while working on this problem?
• No: Choose from the following options:
– If you are a customer, contact your next level of support.
– If you are a service provider, use a USB flash drive to update the server firmware. See Installing
firmware using the USB port on the service processor on a system that is not managed by a
management console. If a USB flash drive is not available, go to symbolic FRU SVCPROC to update
the server firmware by replacing the service processor. This ends the procedure.
• Yes: Continue with the next step.
3. Is the system managed by a Hardware Management Console (HMC)?
• No: Go to step 5.
• Yes: Continue with the next step.
4. For HMC, see Managed system updates. This ends the procedure.
5. Is the operating system running?
• No: Continue with the next step.
• Yes: Go to step 8.
6. Attempt to perform a system IPL from the side of the service processor from which you are currently
booting, and start the operating system.
Note: For information about how to see from which side of the service processor you are booting, and
to find out how to switch to the other side if necessary, see Working with the temporary and
permanent side of the service processor.
Were you successful?
• No: Continue with the next step.
• Yes: Go to step 8.
7. Attempt to boot the system from the other side of the service processor, and start the operating
system. Were you successful?
• No: Choose from the following options:
– If you are a customer, contact your next level of support.
– If you are a service provider, use a USB flash drive to update the server firmware. See Installing
firmware using the USB port on the service processor on a system that is not managed by a
management console. If a USB flash drive is not available, go to symbolic FRU SVCPROC to update
the server firmware by replacing the service processor. This ends the procedure.
• Yes: Go to step 8.
8. Use the following table to determine the action to take.

Type of partition on which you are working Action

AIX or Linux® operating system Update the server firmware. See Getting server
firmware fixes through AIX or Linux without a
management console.
IBM i operating system Update the server firmware. See Getting server
firmware fixes through IBM i for a system not managed
by a management console.

If you are still unable to update the server firmware, contact your next level of support.
Attention: Be aware that a newer level of server firmware might already have been downloaded
before this problem occurred or when the problem was reported.

248 Power Systems:

This ends the procedure.

LITSTRP
Look here for information about LITSTRP symbolic FRU.
Use the following table to perform the appropriate action for the SRC you are working with.

SRC Replace this FRU Locations information

1xxx1D04 Light strip (front) Part locations and location codes
1xxx1D05 Light strip (back) Part locations and location codes

LNUXOVR
The number of processor cores used by general-purpose workloads has exceeded the number of entitled
general-purpose processor cores.
For more information about processor core compliance, see Power® Integrated Facility for Linux (IFL).

LOADCY1
A cryptographic adapter Licensed Internal Code problem occurred.
The Licensed Internal Code for the cryptographic adapter does not ship with the system. The licensed
program 5733-CY1 Cryptographic Device Manager contains the Licensed Internal Code for the
cryptographic adapter.
• If the SRC is B0136615, perform the following steps:
1. Vary off the cryptographic adapter.
2. Apply the licensed program to the system.
3. Vary on the cryptographic adapter.
Note: The vary on might take up to 15 minutes.
This ends the procedure.
• If the SRC is B0136619, perform the following steps:
1. Vary off the cryptographic adapter.
2. Apply the most recent version of the licensed program to the system.
3. Vary on the cryptographic adapter.
Note: The vary on might take up to 15 minutes.
This ends the procedure.

LOC_SYS
Symbolic FRU LOC_SYS is not supported on these models. Continue with the next FRU in the list.

LPARCFG
There is a configuration problem with the system or a logical partition.
Perform any actions listed in the "Description/Action" column in the unit reference code table for the
reference code.
Have the customer check processor and memory allocations of the system or to the partition. The
customer must ensure that there are enough functioning processor and memory resources in the system
for all the partitions. Processor or memory resources that failed during the system IPL could have caused
the IPL problem in the partition.

Failing function codes, failing items, and symbolic FRUs 249

Have the customer check the bus and I/O processor allocations for the partition. The customer must
ensure that the partition has load source and console I/O resources.
Have the customer check the IPL mode of the system or failing partition.
For further assistance, the customer should contact their software service provider, or see Logical
partitioning for additional support.
This ends the procedure.

LPARSUP
There is either an IPL problem, a main storage dump problem, or a software error with a partition.
Perform any actions listed in the Description/Action column in the SRC table.
During the IPL or main storage dump of a partition, a complex problem was detected. The serviceable
event view on the management console has to be searched or the SRC history list on the management
console for the partition with the problem has to be analyzed in sequence. If the partition is a "Guest"
partition, the SRC history list of the "Hosting" partition must be analyzed.
Contact your next level of hardware support.

LSERROR
An error occurred when the platform Licensed Internal Code attempted to locate the partition's load
source.
Choose from the following options:
• If the load source is a tape or optical device, replace the media. If replacing the media does not work,
look in the serviceable event view for other errors.
• If the load source is a disk drive, perform a D-mode IPL. Correct any errors found.
This ends the procedure.

MA_BRDG
Symbolic FRU MA_BRDG is not supported on these models. Continue with the next FRU in the list.

MABRCFG
Symbolic FRU MABRCFG is not supported on these models. Continue with the next FRU in the list.

MAILBOX
Connection monitoring errors have been detected, indicating mailbox failures.
1. Are there any B1xxxxxx or B7xxxxxx SRCs from the system?
• No: Continue with the next step.
• Yes: Follow the service action for the first SRC that is listed. This ends the procedure.
2. There might be firmware fixes for this problem. Load and apply any platform firmware fixes or new
levels of firmware using symbolic FRU “LICCODE” on page 247. Does the problem persist after
updating the firmware?
• No: This ends the procedure.
• Yes: Continue to the next FRU in the list. This ends the procedure.

250 Power Systems:

MASBUS
Symbolic FRU MASBUS is not supported on these models. Continue with the next FRU in the list.

MEDIA
The drive or media might be dirty, or the media might be defective.
1. Is the drive in a 3995 or 3996 optical library?
• Yes: Try a different media. This ends the procedure.
• No: Continue with the next step.
2. If the drive is a 6330 DVD-RAM, clean the drive. The part number for the DVD cleaning kit is 19P0489.
3. If it is a tape media, clean the recording head in the tape unit. If there is a cleaning cartridge supported
for the tape drive, clean the drive with the cleaning cartridge. If the cleaning LED remains on or the
cleaning cartridge is ejected immediately, replace the cleaning cartridge and clean the tape drive
again.
4. Attempt the failing operation again. Does the operation complete successfully?
• No: Clean the drive three times and replace the media. This ends the procedure.
• Yes: The problem has been corrected. This ends the procedure.

MEMBRD
Symbolic FRU MEMBRD is not supported on these models. Continue with the next FRU in the list.

MEMCTLR
Symbolic FRU MEMCTLR is not supported on these models. Continue with the next FRU in the list.

MEMDIMM
The failing component might be one of the memory DIMMs.
To determine the location of the memory DIMM, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Continue with the next step.
• No: Replace the memory DIMMs for each processor module (starting with processor module 1) in
the system unit. On multiple-drawer servers, replace the memory DIMMs in the primary system node
and then the secondary system nodes. This ends the procedure.
2. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
3. Use the following table to determine the service action to perform.

Failing function codes, failing items, and symbolic FRUs 251

Type and model Part number Description Location code Service action
5105-22E, See System parts. Memory DIMM Un-P1-C15 through Replace the memory
9008-22L, Un-P1-C46 DIMM at the location
9009-22A, that was identified in
9009-22G, this procedure. See
9009-42A, Part locations and
9009-42G, location codes.
9223-22H,
9223-22S,
9223-42H, or
9223-42S
9009-41A or See System parts. Memory DIMM Un-P1-C15 through Replace the memory
9009-41G Un-P1-C30 DIMM at the location
that was identified in
this procedure. See
Part locations and
location codes.
9040-MR9 See System parts. Memory DIMM Un-P1-Cx-C1 Replace the memory
through Un-P1-Cx- DIMM at the location
C16 that was identified in
this procedure. See
Part locations and
location codes.
9080-M9S See System parts. Memory DIMM Un-P1-C22 through Replace the memory
Un-P1-C53 DIMM at the location
that was identified in
this procedure. See
Part locations and
location codes.

If you need additional information for failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes. Select your machine type and model number to find
additional location codes, part numbers, or replacement procedures for your system.

MEMORY
Symbolic FRU MEMORY is not supported on these models. Continue with the next FRU in the list.

MESSAGE
Messages provided with this symbolic FRU's description appear in the service action log (SAL).
If the word MESSAGE is listed in the SAL as a part number, the description field provides information
regarding proper handling of the error.
This ends the procedure.

MOVEIOA
An incorrect hardware configuration was detected.
To correct the hardware configuration, the I/O adapter must be moved to a new card location.

252 Power Systems:

MSG0001
Resolve all B6006906 (or B7006906) errors before this one.

MSG0002
Symbolic FRU MSG0002 is not supported on these models. Continue with the next FRU in the list.

MSG0003
Replace the FRUs one at a time.

MSG0005
The operating system that controls these card locations does not support I/O processors.

NETSERV
Symbolic FRU NETSERV is not supported on these models. Continue with the next FRU in the list.

NEXTLVL
Contact your next level of support.

NO_PNUM
Diagnostic firmware could not determine a part number for the FRU.
To determine the part number, replace procedure, and other service information, perform the following
steps:
1. Record the location of the FRU from the user interface with which you are working.
2. Go to Part locations and location codes.
3. Use the location information to identify the name of the part in the "Locations" information.
4. Go to the Finding parts, locations, and addresses and determine the Field Replaceable Unit (FRU) part
number for the part.
This ends the procedure.

NODECR
Symbolic FRU NODECR is not supported on these models. Continue with the next FRU in the list.

NODEPL
The system processor backplane might be failing.
For a 5105-22E, 9008-22L, 9009-22A, 9009-22G, 9009-41A, 9009-41G, 9009-42A, 9009-42G, 9040-
MR9, 9223-22H, 9223-22S, 9223-42H, or 9223-42S, replace the system backplane.
For a 9080-M9S, use the management console to replace the system backplane in each of the system
nodes, one at a time, until the problem is resolved.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.

Failing function codes, failing items, and symbolic FRUs 253

NOFRUS
No failing items are identified for the reference code.

NSCABLE
Symbolic FRU NSCABLE is not supported on these models. Continue with the next FRU in the list.

NTDEVDR
Symbolic FRU NTDEVDR is not supported on these models. Continue with the next FRU in the list.

NTLANDD
Symbolic FRU NTLANDD is not supported on these models. Continue with the next FRU in the list.

NTOPSYS
Symbolic FRU NTOPSYS is not supported on these models. Continue with the next FRU in the list.

NTUSER
Symbolic FRU NTUSER is not supported on these models. Continue with the next FRU in the list.

NTVSCSI
Symbolic FRU NTVSCSI is not supported on these models. Continue with the next FRU in the list.

NVMEDEV
This symbolic FRU indicates that the NVMe device part number cannot be determined.
To determine the part number of the NVMe device, complete the following steps:
1. Is the NVMe device location information available in the serviceable event view?
• Yes: Continue with step 3.
• No: Continue with the next step.
2. Find the address of the NVMe device. To find the address of the NVMe device, see System reference
code format description. Then, find the location of the NVMe device. To find the location of the NVMe
device by using the address, see Addresses. Then, continue with the next step.
3. Is the NVMe device in an adapter location?
• Yes: To find the part number of the NVMe device, use the CCIN of the NVMe device and see Adapter
information by feature code. If you do not know the CCIN of the NVMe device, remove the NVMe
device to determine the part number. To replace the NVMe device, see Adapters.
Note: If the NVMe device is not protected by system mirroring, back up the data of the NVMe device
before removing the NVMe device. Data is lost when the NVMe device is replaced.
This ends the procedure.
• No: Continue with the next step.
4. Is the NVMe device in a drive location?
• Yes: To find the part number of the NVMe device, use the CCIN of the NVMe device and see System
Parts. Select your system to view the applicable NVMe U.2 drive part numbers. If you do not know
the CCIN of the NVMe device, remove the NVMe device to determine the part number. To replace the
NVMe device, see NVMe U.2 drives for the 9009-41G, 9009-42G, and 9223-42S.
Note: If the NVMe device is not protected by system mirroring, back up the data of the NVMe device
before removing the NVMe device. Data is lost when the NVMe device is replaced.

254 Power Systems:

This ends the procedure.
• No: Contact your next level of support. This ends the procedure.

NVMEEOL
An NVMe device might be nearing its end of life.
To determine the service action, complete the following steps:
1. If the system has logical partitions, complete this procedure from the logical partition that reported
the problem.
2. Sign on to an IBM i session with the security officer (QSECOFR) user profile.
3. To create an NVMe device report in a spool file, type the following command at the command line of
the IBM i operating system and press Enter.

CALL PGM(QSMGSSTD) PARM('NVMEGAUGE' X'00000009' 'SSTD0100' X'00000000')

4. To display the contents of the spool file, type wrksplf at the command line of the IBM i operating
system and press Enter. The spool file contains a report of the NVMe devices.
5. Use the resource name and part location from the serviceable event view to locate the NVMe device in
the report. Are you able to locate the NVMe device in the report?
• Yes: Continue with the next step.
• No: Continue with the next failing item in the failing item list. This ends the procedure.
6. View the Percentage Used field. Is the value in the Percentage Used field 100 percent?
• Yes: Continue with the next step.
• No: Continue with step “8” on page 255.
7. The NVMe device is nearing its end of life and must be replaced. The NVMe device will soon reach the
limit for the number of write operations that are supported. Write operations to the NVMe device
become slower over time, and at some point the NVMe device becomes a read-only device. When the
operating system writes data to a read-only device, the write operations are rejected, and the
operating system considers the device as if a failure occurred. To support normal write operations, the
NVMe device must be replaced.
Note: Failure of IBM NVMe devices is covered in the standard warranty and during the maintenance
period only for devices that have not reached the maximum number of write cycles. Devices that reach
this limit might fail to operate according to specifications and must be replaced. This replacement cost
is not covered under the standard warranty or during the maintenance period.
This ends the procedure.
8. Is the value in the Available spare space threshold has been met field equal to 1?
• Yes: Continue with the next step.
• No: No service action is required. This ends the procedure.
9. The NVMe device is nearing its end of life and must be replaced. The NVMe device will soon reach the
limit for the number of write operations that are supported. Write operations to the NVMe device
become slower over time, and at some point the NVMe device becomes a read-only device. When the
operating system writes data to a read-only device, the write operations are rejected, and the
operating system considers the device as if a failure occurred. To support normal write operations,
schedule maintenance to replace the NVMe device at your earliest convenience.
Note: Failure of IBM NVMe devices is covered in the standard warranty and during the maintenance
period only for devices that have not reached the maximum number of write cycles. Devices that reach
this limit might fail to operate according to specifications and must be replaced. This replacement cost
is not covered under the standard warranty or during the maintenance period.
This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 255

NVMEFMT
The NVMe device must be formatted.
To format the device, complete the following steps:
Note: After the NVMe device is formatted, all data on the NVMe device will be lost and cannot be
recovered.
1. Is the resource name of the NVMe device available in the serviceable event view?
• Yes: Continue with the next step.
• No: Contact your next level support. This ends the procedure.
2. Start system service tools (STRSST), and specify the user name and password.
3. Navigate to Work with disk units > Work with disk configuration > Work with nvm devices > Format
NVM device to prepare device for IBM i.
4. Follow the on-screen instructions to format the NVMe device with the resource name that you
identified in step 1. This ends the procedure.

OPT_CLN
The fiber channel connections need to be cleaned.
Use the fiber optic cleaning kit (part number 46G6844) and the fiber optic cleaning procedures in
"SY27-2604 Fiber Optic Cleaning Procedures" for all fiber channel connections.

OPTD005
Symbolic FRU OPTD005 is not supported on these models. Continue with the next FRU in the list.

OPTLCBL
Symbolic FRU OPTLCBL is not supported on these models. Continue with the next FRU in the list.

OPTLDRV
Symbolic FRU OPTLDRV is not supported on these models. Continue with the next FRU in the list.

OPUSER
Symbolic FRU OPUSER is not supported on these models. Continue with the next FRU in the list.

OSLIC
An operating system has experienced a fatal error.
If the SRC that sent you here is of the form B6xx xxxx, check for an IBM i PTF to correct the problem. If
the SRC that sent you here is of the form BAxx xxxx, check for an AIX or Linux code patch to correct the
problem.
If you need help, or if this does not correct the problem, contact your next level of support.

OSTERM
The operating system in a partition has terminated abnormally.
Use the management console to look for a partition that has failed. It should have the same SRC in the
SRC display history for the failed partition. Use the SRC given in this error to resolve the problem.
Note: This error has not been automatically sent to your service provider.
If problems continue, call your next level of support.

256 Power Systems:

OVERTMP
The system detected a warning or fault due to an over temperature condition.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
1. Is the room temperature less than 35°C (95°F)?
• Yes: Continue with the next step.
• No: Notify the customer. The customer must bring the room temperature within normal range.
Continue with the next step.
2. Are the system front and rear doors free of obstructions?
• Yes: Continue with the next step.
• No: Notify the customer. The system must be free of obstructions for proper air flow. Continue with
the next step.
3. If applicable, do all the positions in the processor subsystem contain processors or fillers?
• Yes: Continue with the next step.
• No: Fill any open positions with processors or fillers. This ends the procedure.
4. Do all the power supply positions contain power supplies or fillers?
• Yes: Continue with the next step.
• No: Fill any open positions with supplies or fan books. This ends the procedure.
5. Are you working with reference code 11007201 or has reference code 11007201 been logged?
• Yes: The room temperature is too high. The customer must bring the room temperature to less than
35°C (95°F). If the room temperature is less than 35°C (95°F), continue with the next step.
• No: Replace the failing item that is listed in the serviceable event view for the reference code you are
working with and go to step “7” on page 257.
6. Replace the control panel by using symbolic FRU CTLPNL. Then, continue with the next step.
7. After each failing item is replaced, is the reference code that sent you to this procedure still reported?
• Yes: Replace the next failing item in the failing item list. If all of the failing items in the failing item
list have been replaced, contact your next level of support. This ends the procedure.
• No: The problem has been corrected. This ends the procedure.

PCI_IOV
Symbolic FRU PCI_IOV is not supported on these models. Continue with the next FRU in the list.

PCICARD
The hardware that controls PCIe adapters and PCIe card slots detected an error.
To determine the location of the PCIe adapter, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Go to step 3.
• No: Continue with the next step.
2. To determine the location of the failing item, complete the following steps:
a. Record the dynamic reconfiguration connector (DRC) index, which is word 4 of a B400xxxx
reference code and word 7 of a B700xxxx reference code.

Failing function codes, failing items, and symbolic FRUs 257

b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location of the failing item. Then, continue
with the next step.
3. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
4. Use the following table to determine the service action to perform.

Type and model Part number Service action

5105-22E, 9008-22L, Remove the adapter to Replace the adapter at the
9009-22A, 9009-22G, determine the part number or location that was identified in
9223-22H, or 9223-22S use the CCIN of the adapter and this procedure. See Removing
go to Adapter information by and replacing adapters in the
feature code to determine the 5105-22E, 9008-22L,
part number. 9009-22A, 9009-22G,
9223-22H, or 9223-22S
system.
9009-41A, 9009-41G, Remove the adapter to Replace the adapter at the
9009-42A, 9009-42G, determine the part number or location that was identified in
9223-42H, or 9223-42S use the CCIN of the adapter and this procedure. See Removing
go to Adapter information by and replacing adapters in the
feature code to determine the 9009-41A, 9009-41G,
part number. 9009-42A, 9009-42G,
9223-42H, or 9223-42S
system.
9040-MR9 Remove the adapter to Replace the adapter at the
determine the part number or location that was identified in
use the CCIN of the adapter and this procedure. See Removing
go to Adapter information by and replacing adapters in the
feature code to determine the 9040-MR9 system.
part number.
9080-M9S Remove the adapter to Use the management console to
determine the part number or replace the failing item at the
use the CCIN of the adapter and location that was identified in
go to Adapter information by this procedure.
feature code to determine the
part number.
Expansion drawer Remove the adapter to Use the management console to
determine the part number or replace the failing item at the
use the CCIN of the adapter and location that was identified in
go to Adapter information by this procedure.
feature code to determine the
part number.

This ends the procedure.

258 Power Systems:

PCIEAD1
Symbolic FRU PCIEAD1 is not supported on these models. Continue with the next FRU in the list.

PCIEBUS
Symbolic FRU PCIEBUS is not supported on these models. Continue with the next FRU in the list.

PCIECB1
Symbolic FRU PCIECB1 is not supported on these models. Continue with the next FRU in the list.

PCIEFW1
Symbolic FRU PCIEFW1 is not supported on these models. Continue with the next FRU in the list.

PCIEHB1
Symbolic FRU PCIEHB1 is not supported on these models. Continue with the next FRU in the list.

PCIEHP
The device that is connected to a system might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Complete the following steps:
1. Is the reference code 11002610?
• Yes: Continue with the next step.
• No: Continue with the next failing item in the failing item list. This ends the procedure.
2. Was a B70069xx reference code logged around the same time as the 11002610 reference code?
• Yes: If the B70069xx reference code indicates a PCIe adapter problem, reseat the PCIe adapter. If
the problem is not resolved, replace the PCIe adapter. If the replacement of the PCIe adapter does
not resolve the problem, replace the system backplane. This ends the procedure.
• No: Continue with the next step.
3. Reseat the PCIe adapters in the system, one at a time, until the problem is resolved. If the problem is
not resolved, replace the PCIe adapters in the system, one at a time, until the problem is resolved. If
the replacement of the PCIe adapters in the system does not resolve the problem, replace the system
backplane. This ends the procedure.

PCIERE1
Symbolic FRU PCIERE1 is not supported on these models. Continue with the next FRU in the list.

PCIEXTN
The PCIe adapter cassette might be the failing item.
Use the following table to determine the part number for the field-replaceable unit (FRU).

Type and model Part number Description Location code

9080-M9S See System parts. PCIe adapter cassette Un-P1-Cx

Failing function codes, failing items, and symbolic FRUs 259

For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes. Select your machine type and model number to see applicable
procedures for your system.

PCIE_SW
The field-replaceable unit that contains the PCIe switch might be the failing item.
To determine the location of the failing item that contains the PCIe switch, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Go to step 4.
• No: Continue with the next step.
2. To determine the location of the failing item, complete the following steps:
a. Record the Dynamic Reconfiguration Connector (DRC) index, which is word 7 of the B700xxxx
reference code.
b. The DRC index is of the form xxxxyyyy, where yyyy is the hexadecimal bus number. Using the
hexadecimal bus number, go to Card positions to find the location that is associated with this bus
number. Then, continue with the next step.
3. Does the location that was identified in the previous step contain a cable adapter that is used to
connect the system unit to an expansion drawer?
• Yes: Trace the expansion drawer cable from the cable adapter that was identified in the previous
step to find the I/O module in the expansion drawer. The I/O module contains the failing PCIe switch
and is either in location Un-P1 or Un-P2 of the expansion drawer. Continue with the next step.
• No: If the location code that is obtained in the previous step ends with one or more card labels (-Cx),
remove these card labels from the location code to find the field-replaceable unit that contains the
failing PCIe switch. Continue with the next step.
4. Is the system managed by a management console?
• Yes: Use the management console to replace the failing item at the location that was identified in
this procedure.
• No: Continue with the next step.
5. Use the following table to determine the service action to perform.

Type and model Description Location code Part number Service action
5105-22E, System backplane Un-P1 See System parts. Replace the
9008-22L, system backplane
9009-22A, at the location that
9009-22G, was identified in
9009-41A, this procedure.
9009-41G,
9009-42A,
9009-42G,
9223-22H,
9223-22S,
9223-42H, or
9223-42S
9040-MR9 System backplane Un-P1 See System parts. Replace the
system backplane
at the location that
was identified in
this procedure.

260 Power Systems:

Type and model Description Location code Part number Service action
Expansion drawer I/O module Un-P1 or Un-P2 See System parts. Replace the I/O
module at the
location that was
identified in this
procedure.

PGDPART
Look here for information about PGDPART symbolic FRU.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
1. Power off the system. See Stopping a system.
2. Verify that the power supplies are connected and seated properly. See PWRSPLY.
3. Power on the system. See Starting a system.
4. Is the reference code 1xxx2600?
• No: Continue with the next step.
• Yes: Replace the system backplane. For more information, see System parts. This ends the
procedure.
5. Is the reference code 1xxx2610 or 1xxx2620?
• No: Continue with step “7” on page 262.
• Yes: Continue with the next step.
6. Perform the action indicated for your system in the following table:

System: Action:
5105-22E, 9008-22L, Replace the following items, one at a time, until the problem is resolved:
9009-22A, 9009-22G,
a. Power supplies at locations Un-Ex.
9009-41A, 9009-41G,
9009-42A, 9009-42G, b. System backplane at location Un-P1.
9223-22H, 9223-22S, This ends the procedure.
9223-42H, or
9223-42S
9040-MR9 Replace the following items, one at a time, until the problem is resolved:
a. Power supplies at locations Un-Ex.
b. Memory voltage regulator module at location Un-P1-C25.
c. Memory voltage regulator module at location Un-P1-C30.
d. Memory voltage regulator module at location Un-P1-C31.
e. Memory voltage regulator module at location Un-P1-C36.
f. System backplane at location Un-P1.
This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 261

System: Action:
9080-M9S Replace the following items, one at a time, until the problem is resolved:
a. Voltage regulator module at location Un-P1-C59.
b. Power supplies at locations Un-Ex.
c. System backplane at location Un-P1.
This ends the procedure.

7. Is the reference code 1xxx1BFF?

• No: Continue with the next FRU in the failing item list. This ends the procedure.
• Yes: Continue with the next step.
8. Perform the action indicated for your system in the following table:

System: Action:
9040-MR9 Replace the following items, one at a time, until the problem is resolved:
a. Power supplies at locations Un-Ex.
b. System backplane at location Un-P1.
c. Disk drive backplane at location Un-P2.
d. Power midplane at location Un-P3.
This ends the procedure.

PIOCARD
The hardware that controls PCI adapters and PCI card slots detected an error.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
The failing component is the adapter in the location that is specified by the direct select address (DSA) in
the reference code. When possible, the diagnostic code determines the FRU location for the serviceable
event view.
1. Are you working from the serviceable event view and a PCI adapter location is listed with this FRU?
• No: Complete the following steps:
a. Record the DSA, which is word 7 of the reference code.
b. Locate the card that is specified in the DSA by performing the DSA translation procedure. Use the
DSA translation procedure to determine a card position when no location is given for a PCI
adapter FRU. Return here after locating the FRU and continue with the next step.
• Yes: There is a location code for the PCI adapter in the serviceable event view. Continue with the
next step.
2. Were you sent to this procedure from another procedure in order to obtain the PCI adapter location?
• No: Continue with the next step.
• Yes: Return to the procedure that sent you here. This ends the procedure.
3. Use the table below to determine the service action to perform.

262 Power Systems:

Type and model Part number Service action
5105-22E, 9008-22L, Remove the adapter to Replace the adapter at the
9009-22A, 9009-22G, determine the part number or location identified in this
9223-22H, or 9223-22S use the CCIN of the adapter and procedure. See Removing and
go to Adapter information by replacing adapters in the
feature code to determine the 5105-22E, 9008-22L,
part number. 9009-22A, 9009-22G,
9223-22H, or 9223-22S
system.
9009-41A, 9009-41G, Remove the adapter to Replace the adapter at the
9009-42A, 9009-42G, determine the part number or location identified in this
9223-42H, or 9223-42S use the CCIN of the adapter and procedure. See Removing and
go to Adapter information by replacing adapters in the
feature code to determine the 9009-41A, 9009-41G,
part number. 9009-42A, 9009-42G,
9223-42H, or 9223-42S.
9040-MR9 Remove the adapter to Replace the adapter at the
determine the part number or location identified in this
use the CCIN of the adapter and procedure. See Removing and
go to Adapter information by replacing adapters in the 9040-
feature code to determine the MR9 system.
part number.
9080-M9S Remove the adapter to Use the management console to
determine the part number or replace the failing item at the
use the CCIN of the adapter and location that was identified in
go to Adapter information by this procedure.
feature code to determine the
part number.

This ends the procedure.

PLDUMP
A platform dump occurred.
1. Find the SRC that occurred with the platform dump.
a. On the command line, enter the Start System Service Tools command STRSST. If you cannot get to
SST, use function 21 to get to the dedicated service tools (DST). Go to Dedicated service tools in the
Service functions section of the system's service information.
b. On the Start Service Tools Sign On display, type in a user ID with QSRV authority and password.
c. Select Start a service tool > Main storage dump manager > Work with copies of main storage
dumps.
d. Display the platform dump summary for the time that the platform dump occurred.
e. The SRC is the value in the "SRC word 1" field of the Platform Dump Summary screen.
2. Use the SRC from the Platform Dump Summary screen and find the SRC in the service action log. See
Searching the service action log. Using the service action log is also available in the service information
for the system unit. Search for an entry in the service action log (SAL) that matches the time, reference
code, or resource of the reported problem. The SRC occurred at or before the time that the platform
dump occurred.
3. Did you find the SRC in the service action log?
• Yes: Use the SRC to service the system. This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 263

• No: The dump should be sent back to development for analysis, if it has not already been sent. This
ends the procedure.

PLUS
The list of possible failing items that are displayed online is not complete.
There is not enough space to display all of the failing items. See the complete list of possible failing items
in the appropriate unit reference code table in Reference codes.

PPCIMIN
Symbolic FRU PPCIMIN is not supported on these models. Continue with the next FRU in the list.

PPCISYS
Symbolic FRU PPCISYS is not supported on these models. Continue with the next FRU in the list.

PPCITWR
Symbolic FRU PPCITWR is not supported on these models. Continue with the next FRU in the list.

PRI_PCI
Symbolic FRU PRI_PCI is not supported on these models. Continue with the next FRU in the list.

PRIMIOA
Replace the storage I/O adapter to which the auxiliary cache I/O adapter is connected.
1. Find the location of the auxiliary cache I/O adapter:
a. Determine the address of the auxiliary cache I/O adapter. See the System reference code format
description.
b. Determine the location of the auxiliary cache I/O adapter. See Part locations and location codes.
2. Trace the SCSI cable from the auxiliary cache I/O adapter to the storage I/O adapter. This is the
storage I/O adapter that you should replace.
3. Replace the storage I/O adapter that you just identified.
This ends the procedure.

PROCPHB
The failing item might be the PCI Host Bridge (PHB) on a system processor.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Perform the following steps to determine the location of the system processor module:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Use the location to find and replace the failing system processor. This ends the procedure.
• No: Continue with the next step.
2. To determine the location of the failing item, perform the following steps:
a. Record the dynamic reconfiguration connector (DRC) index, which is word 7 of the reference code.
b. If the DRC is of the form 2000yyyy or 210xyyyy, continue with the next step. If the DRC is of the
form 2300yyyy, 2400yyyy, or 2B00yyyy go step 4.

264 Power Systems:

3. The DRC index from the previous step is of the form xxxxyyyy, where yyyy is the hexadecimal bus
number. Using the hexadecimal bus number, go to Card positions to find the location code that is
associated with the bus number.

Table 6. Locating the failing item by using the bus location code
Type and model Bus location code Description Failing item location
5105-22E, 9008-22L, Un-P1, Un-P1-C5 System processor Un-P1-C47
9009-22A, 9009-22G, through Un-P1-C12, module
9009-41A, 9009-41G, Un-P1-C49, Un-P1-C50
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S
5105-22E, 9008-22L, Un-P1-C2 through Un- System processor Un-P1-C48
9009-22A, 9009-22G, P1-C4 module
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S
9040-MR9 Un-P1 System processor Un-P1-C14 and Un-P1-
module C15
9040-MR9 Un-P1-C2 or Un-P1-C3 System processor Un-P1-C19
module
9040-MR9 Un-P1-C4 or Un-P1-C5 System processor Un-P1-C18
module
9040-MR9 Un-P1-C6 through Un- System processor Un-P1-C15
P1-C9 module
9040-MR9 Un-P1-C10 through Un- System processor Un-P1-C14
P1-C12 module
9080-M9S Un-P1-C1-C1 or Un-P1- System processor Un-P1-C20
C2-C1 module
9080-M9S Un-P1-C3-C1 or Un-P1- System processor Un-P1-C19
C4-C1 module
9080-M9S Un-P1-C5-C1 or Un-P1- System processor Un-P1-C16
C6-C1 module
9080-M9S Un-P1-C7-C1 or Un-P1- System processor Un-P1-C15
C8-C1 module
4. Use the DRC index from step 2 and the following table to find the location code of the failing system
processor module to replace.

Table 7. Locating the failing item by using the DRC index

Type and model DRC index Description Location
5105-22E, 9008-22L, • 23000000 System processor Un-P1-C47
9009-22A, 9009-22G, module
• 24000000
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S

Failing function codes, failing items, and symbolic FRUs 265

Table 7. Locating the failing item by using the DRC index (continued)
Type and model DRC index Description Location
5105-22E, 9008-22L, • 23000001 System processor Un-P1-C48
9009-22A, 9009-22G, module
• 24001000
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S
9040-MR9 • 23000000 System processor Un-P1-C14
module
• 24000000
• 2B000400
• 2B000800

9040-MR9 • 23000001 System processor Un-P1-C15

module
• 24001000
• 2B001400
• 2B001800

9040-MR9 • 23000002 System processor Un-P1-C18

module
• 24002000
• 2B002400
• 2B002800

9040-MR9 • 23000003 System processor Un-P1-C19

module
• 24003000
• 2B003400
• 2B003800

9080-M9S • 23000000 System processor System node 1, location

module Un-P1-C20
• 24000000
• 2B000400
• 2B000800

9080-M9S • 23000001 System processor System node 1, location

module Un-P1-C15
• 24001000
• 2B001400
• 2B001800

9080-M9S • 23000002 System processor System node 1, location

module Un-P1-C19
• 24002000
• 2B002400
• 2B002800

266 Power Systems:

Table 7. Locating the failing item by using the DRC index (continued)
Type and model DRC index Description Location
9080-M9S • 23000003 System processor System node 1, location
module Un-P1-C16
• 24003000
• 2B003400
• 2B003800

9080-M9S • 23000004 System processor System node 2, location

module Un-P1-C20
• 24004000
• 2B004400
• 2B004800

9080-M9S • 23000005 System processor System node 2, location

module Un-P1-C15
• 24005000
• 2B005400
• 2B005800

9080-M9S • 23000006 System processor System node 2, location

module Un-P1-C19
• 24006000
• 2B006400
• 2B006800

9080-M9S • 23000007 System processor System node 2, location

module Un-P1-C16
• 24007000
• 2B007400
• 2B007800

9080-M9S • 23000008 System processor System node 3, location

module Un-P1-C20
• 24008000
• 2B008400
• 2B008800

9080-M9S • 23000009 System processor System node 3, location

module Un-P1-C15
• 24009000
• 2B009400
• 2B009800

9080-M9S • 2300000A System processor System node 3, location

module Un-P1-C19
• 2400A000
• 2B00A400
• 2B00A800

9080-M9S • 2300000B System processor System node 3, location

module Un-P1-C16
• 2400B000
• 2B00B400
• 2B00B800

Failing function codes, failing items, and symbolic FRUs 267

Table 7. Locating the failing item by using the DRC index (continued)
Type and model DRC index Description Location
9080-M9S • 2300000C System processor System node 4, location
module Un-P1-C20
• 2400C000
• 2B00C400
• 2B00C800

9080-M9S • 2300000D System processor System node 4, location

module Un-P1-C15
• 2400D000
• 2B00D400
• 2B00D800

9080-M9S • 2300000E System processor System node 4, location

module Un-P1-C19
• 2400E000
• 2B00E400
• 2B00E800

9080-M9S • 2300000F System processor System node 4, location

module Un-P1-C16
• 2400F000
• 2B00F400
• 2B00F800

This ends the procedure.

PSI_LNK
The path to the service processor might be the failing item.
1. Are there any B1xxxxxx system reference codes in the serviceable event view that were logged at
approximately the same time as this error?
• Yes: Close this problem and resolve the B1xxxxxx system reference codes. This ends the
procedure.
• No: Continue with the next step.
2. Use the following table to determine the failing items. Replace the failing items in the order that they
are listed until the problem is resolved. If the problem is not resolved by replacing the failing items,
contact your next level of support.

Type and model Failing items

5105-22E, 9008-22L, 9009-22A, 9009-22G, SVCPROC

9009-41A, 9009-41G, 9009-42A, 9009-42G,
BACKPLN
9223-22H, 9223-22S, 9223-42H, or 9223-42S
ANYPROC

9040-MR9 SVCPROC
BACKPLN
ANYPROC

268 Power Systems:

Type and model Failing items

9080-M9S SPCABLE
GFSPCRD and SVCPROC
Note: Replace the failing items indicated by
GFSPCRD and SVCPROC at the same time.
ANYPROC
BACKPLN
NODEPL

This ends the procedure.

PTFSRCH
Licensed Internal Code is the failing item.
Look for fixes (PTFs) associated with the reference code and have the customer apply them.

PTNNTWK
One or more connections to a partition have been lost.
1. Is the management console reporting any other reference codes that indicate a loss of communication
with other partitions?
• No: Choose from the following options:
– If the partition is running IBM i, go to step 2.
– If the partition is running AIX or Linux, go to step 3.
• Yes: Resolve the first of these reference codes. This ends the procedure.
2. Open a 5250 console to the partition. There should be seven jobs running:
• 4 of these jobs start with QCST*
• 2 of these jobs start with QYUS*
• 1 of these jobs start with QSVRM*
Are all seven of these jobs running?
• Yes: Go to step 4.
• No: End all of those jobs that are still running and then issue the following command:

SBMJOB CMD(CALL PGM(QSYS/QCSTCTSRCD)) JOBD(QSYS/QCSTSRCD)

PRTDEV(*JOBD) OUTQ(*JOBD)
USER(*JOBD) PRTTXT(*JOBD) RTGDTA(RUNPTY50)

This ends the procedure.

3. Complete the following steps:
a. Open a virtual terminal console to the partition.
b. Verify that Service Resource Manager (SRM) is running properly by entering the following
command:

lssrc -a |grep ServiceRM

If the state given for SRM is inactive, SRM is not running and needs to be restarted. If the state
given is active, go to step 4.

Failing function codes, failing items, and symbolic FRUs 269

4. Has the partition logged any LAN adapter or other LAN reference codes?
• No: Work with the customer to find and resolve any network problems between the management
console and the partition. This ends the procedure.
• Yes: Resolve these reference codes. This ends the procedure.

PWRCBL
Symbolic FRU PWRCBL is not supported on these models. Continue with the next FRU in the list.

PWRCORD
A power supply detected a loss of input power. An AC power loss occurred or a connection to input power
was unplugged or broken.
The location code of the power supply with the problem is in the location code field of this failing item in
the service action log. Restore power to the power supply. This ends the procedure.

PWROC
This is not a valid symbolic FRU for this machine type.

PWRSPLY
A power supply might be the failing item.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Attention: In a system with redundant power supplies, verify that the green AC input LED or DC
input LED, and the green DC output LED on the power supply that is not being replaced is on solid
for 30 seconds before you replace the failing power supply.
Attention: When you replace a redundant power supply, a 1xxx15x0 or 1xxx15x4 reference code
might surface in the error log. If you removed and replaced the power supply in the location that is
associated with this reference code, and the power supply became ready (AC input LED or DC input
LED is on solid, and the DC output LED is on solid or flashing) after installation, disregard this
reference code. If you did not previously remove and replace a power supply, the power supply did
not become ready after installation, or there are repeated fan fault errors after the power supply
replacement, continue to follow this procedure.
Note: The following table provides information about power supply LEDs.

LED Description
The AC input LED or DC input LED This LED is green and is on (lit) if the AC or DC input
voltage is present and off (not lit) if the AC or DC
input voltage is not present. For normal system
operation, this LED is on solid.
The DC output LED This LED is green and is on solid if the power
supply output voltages are correct. If the power
supply control voltage is present and the power
supply outputs are not powered on, the power
supply is in standby and the DC output LED flashes
at a rate of 1 - 3 times per second. The DC output
LED is off if both the power supply control voltage
and the output voltages are bad. For normal
system operation, this LED is on solid.

270 Power Systems:

LED Description
The identify LED The identify LED is amber and will be turned on and
off at a 4-second rate, 10 seconds after the
application of input power to the supply, if serial
communication isn't established with the service
processor. For normal system operation, this LED is
off.

1. Is the reference code 1xxx15xx or 1xxx71xx?

• No: Continue with the next step.
• Yes: Complete the following steps:
a. Find the unit reference code in the following table to determine the FRU part number and location
for the failing power supply.
b. Ensure that the power cables to the power supply are properly connected and seated. If an extra
power supply was recently plugged in, verify that the DC output LED is on for 30 seconds before
you unplug this power supply. The green DC output LED on the power supply is turned on when
power is correctly connected to the power supply.
c. Verify that the AC input LEDs or DC input LEDs on all of the power supplies within the enclosure
are turned on.
– If the LED is off on any of the power supplies, ensure that the power cable is properly
connected to the power supply.
– If you have a 9080-M9S system or an expansion drawer and if a power supply has an AC input
LED or DC input LED turned off, ensure that the cable that connects the line cord conduit
(9080-M9S) or the power supply conduit (expansion drawer) to the power supply is properly
seated. If the problem persists, replace the line cord conduit or the power supply conduit.
Does the problem persist?
– Yes: Continue with step 1.d.
– No: This ends the procedure.
d. Is the reference code 1xxx15x0?
– Yes: Before you replace any parts, complete isolation procedure PWR1911.
– No: Continue with step 1.e.
e. Replace the failing power supply (see the following table to determine which power supply to
replace and its location).
f. Complete the following steps if the new power supply does not fix the problem:
i) Reinstall the original power supply.
ii) Try the new power supply in each of the other positions that are listed in the table.
iii) If the problem still is not fixed, reinstall the original power supply and go to the next FRU in the
list.
iv) For reference codes 1xxx15x0, replace the system backplane if a problem persists after you
replace the power supply. If that does not resolve the problem, contact your next level of
support.
g. Use the following table to determine the part number for the field replaceable unit (FRU).

Failing function codes, failing items, and symbolic FRUs 271

Unit reference Type-model or Part number Description Location code
code feature code
1510, 1511, 5105-22E, See System Power supply, AC Un-E1
1512, 1513, 9008-22L, parts.
1514, 7110 9009-22A,
9009-22G,
9009-41A,
9009-41G,
9009-42A,
9009-42G, 9040-
MR9, 9080-M9S,
9223-22H,
9223-22S,
9223-42H,
9223-42S, or
expansion drawer
1520, 1521, 5105-22E, See System Power supply, AC Un-E2
1522, 1523, 9008-22L, parts.
1524, 7120 9009-22A,
9009-22G,
9009-41A,
9009-41G,
9009-42A,
9009-42G, 9040-
MR9, 9080-M9S,
9223-22H,
9223-22S,
9223-42H,
9223-42S, or
expansion drawer
1530, 1531, 9009-41A, See System Power supply, AC Un-E3
1532, 1533, 9009-41G, parts.
1534, 7130 9009-42A,
9009-42G, 9040-
MR9, 9080-M9S,
9223-22H,
9223-42H, or
9223-42S
1540, 1541, 9009-41A, See System Power supply, AC Un-E4
1542, 1543, 9009-41G, parts.
1544, 7140 9009-42A,
9009-42G, 9040-
MR9, 9080-M9S,
9223-22H,
9223-42H, or
9223-42S

This ends the procedure.

2. Is the reference code 1xxx8455, 1xxx8456, 1xxx8457, or 1xxx8458?
• No: Continue with the next step.
• Yes: One of the power supplies might be missing or might not have the correct watt rating for this
system. Use the following table to determine the location of the power supply and the service action
to complete.

272 Power Systems:

Reference code Missing power supply Service action
1xxx8455 Un-E1 Install the missing power
supply or install a power supply
that has the correct watt rating
for this system.
1xxx8456 Un-E2 Install the missing power
supply or install a power supply
that has the correct watt rating
for this system.
1xxx8457 Un-E3 Install the missing power
supply or install a power supply
that has the correct watt rating
for this system.
1xxx8458 Un-E4 Install the missing power
supply or install a power supply
that has the correct watt rating
for this system.

This ends the procedure.

3. Is the reference code 1xxx16Ax?
• No: Continue with the next step.
• Yes: Complete the following steps:
a. Using the reference code and the following table, find the location of the failing card slot:

Reference code Type-model or Part number Location code

feature code
1xxx16A0 9080-M9S See System parts. Un-P1-C1 in the
system control unit
1xxx16A1 9080-M9S See System parts. Un-P1-C2 in the
system control unit
b. Is a card present in the location that was identified in the previous step?
– Yes: Continue with step 3.c.
– No: Install a card in the location and attach cables as necessary. If the problem is not resolved,
contact your next level of support. This ends the procedure.
c. Ensure that the cables that are connected to the card are properly routed and seated. Fix any
cable problems. Does the problem persist?
– Yes: Replace the card at the location that was identified in this procedure. This ends the
procedure.
– No: This ends the procedure.
4. Is the reference code 1xxx16Bx?
• No: Continue with the next step.
• Yes: Complete the following steps:
a. Using the reference code and the following table, find the location of the failing card slot:

Failing function codes, failing items, and symbolic FRUs 273

Reference code Type-model or Part number Location code
feature code
1xxx16B0 9080-M9S See System parts. Un-P1-C9 in the
system node
1xxx16B1 9080-M9S See System parts. Un-P1-C10 in the
system node
b. Is a card present in the location that was identified in the previous step?
– Yes: Continue with step 4.c.
– No: Install a card in the location and attach cables as necessary. If the problem is not resolved,
contact your next level of support. This ends the procedure.
c. Ensure that the cables that are connected to the card are properly routed and seated. Fix any
cable problems. Does the problem persist?
– Yes: Replace the card at the location that was identified in this procedure. This ends the
procedure.
– No: This ends the procedure.
5. Is the reference code 1xxx16F1?
• No: Continue with the next step.
• Yes: All of the power supplies might be missing. If the power supplies are missing, install them. If
the power supplies are installed, ensure that the power cables to the power supplies are properly
connected and seated. The green AC input LED or DC input LED on the power supply is turned on
when the power is correctly connected to the power supply. If the power cables to the power
supplies are properly connected and seated, and the green AC input LED or DC input LED is on, but
the SRC is still being logged, replace all power supplies. This ends the procedure.
6. Is the reference code 1xxx2614?
• No: Return to Starting a repair action. This ends the procedure.
• Yes: Are the power supplies plugged into the same -48 V DC power source?
– No: Correct the problem. This ends the procedure.
– Yes: This reference code can occur if the power supplies cannot support the hardware in the
system. Contact your next level of support. This ends the procedure.

PWRVPD
Use ASMI to set the expansion drawer MTMS value.
Before you use ASMI to set the expansion drawer MTMS value, verify that the following prerequisites are
met:
• The server must be powered on to firmware standby or firmware running state.
• The expansion drawer must be correctly installed in the system configuration and have AC power.
• Your authority level must be one of the following levels:
– Administrator
– Authorized service provider
1. Log in to the Advanced System Management Interface (ASMI).
2. Expand System Configuration.
3. Select Configure I/O Enclosures.
4. Select Clear inactive enclosures.

274 Power Systems:

5. If you were directed here from a FRU replacement procedure, the FRU that was replaced contained
non-volatile storage where information about the machine type-model-serial (MTMS) was stored. It is
necessary to restore the MTMS now.
The non-volatile storage in which the MTMS value is stored in a new replacement FRU is uninitialized.
When power is first applied, the system detects the uninitialized value and assigns an obvious,
temporary unique value of the form TMP x.xxx.xxxxxxx, where x can be any character 0-9 and A-Z. As
a result, the initial location code of the expansion drawer is set to UTMP x.xxx.xxxxxxx. To perform
power off procedures or to change settings for an expansion drawer that contains uninitialized non-
volatile storage, you must first use the new UTMP x.xxx.xxxxxxx location code when you select the
expansion drawer in the ASMI menus.
6. From the ASMI utility, expand System Configuration.
7. Select Configure I/O Enclosures.
8. Compare the type-model and serial number values that are shown for the expansion drawer you are
working with to the type, model, and serial values on the label on the expansion drawer. If any
changes must be made, go to step “9” on page 275. Otherwise, go to step “19” on page 276.
Note: Serial numbers are case sensitive. (All alpha characters that are contained in the serial number
must be entered as a capital letter.)
9. If the server is powered on to firmware running state, go to the next step. If the server is powered on
to firmware standby state, go to step “11” on page 275.
10. See the following note, then see Powering off an EMX0 PCIe3 expansion drawer. Then, continue with
step “11” on page 275.
Note:
a. Do not disconnect the AC power cables after you power off the expansion drawer.
b. If the expansion drawer does not immediately appear on the service utility that was used to power
off the expansion drawer, refresh the utility periodically for up to 10 minutes until it does. If it still
does not appear, go step “1” on page 274 and repeat this procedure.
c. Remember to use the new UTMP x.xxx.xxxxxxx location code when you select the expansion
drawer to power off if you were directed here from a replacement procedure.
d. If you were instructed by the procedure that sent you here when you were powering off the
expansion drawer to use panel function 69 to power on the expansion drawer, perform panel
function 69 now (with the control panel set to manual mode) from the system unit control panel
(even though the expansion drawer is already on).
11. From the ASMI utility, expand System Configuration.
12. Select Configure I/O Enclosure.
13. Select the expansion drawer with which you are working.
14. Select Change settings.
15. If in step 8 you determined that the type-model and serial number values are not correct, enter the
correct values now.
Note: Serial numbers are case sensitive. (All alpha characters that are contained in the serial number
must be entered as a capital letter.)
16. Click Save settings to complete the operation
17. Verify that the values you just entered are reflected in the type-model, serial number, and location
code columns for the expansion drawer with which you are working. Do not use the browser back
button to do this. Rather, expand System Configuration. Then, select Configure I/O Enclosures.
Note: Serial numbers are case sensitive. All alpha characters that are contained in the serial number
must be entered as a capital letter.
18. Power on the expansion drawer.
• If the system is not managed by a management console, disconnect all AC power to the expansion
drawer by disconnecting the AC cables from the power supplies on the expansion drawer. Wait for 2

Failing function codes, failing items, and symbolic FRUs 275

minutes, and then reconnect the AC power cables. The expansion drawer will power on
automatically.
• If the system is managed by a management console, power on the expansion drawer by using the
Power On/Off unit utility. If the values you just entered are not immediately reflected in the location
code of the expansion drawer in the Power On/Off unit utility, restart the utility periodically for up to
10 minutes until the values you entered are reflected. For information about powering on an
expansion drawer, see Powering on an EMX0 PCIe3 expansion drawer. Then, continue with the next
step.
19. Log off and close ASMI.
20. Return to the procedure that sent you here.

QDCCRLS
Licensed Internal Code is the failing item.
Look for PTFs associated with the reference code and have the customer apply them.

QSYSOPR
Look here for information about QSYSOPR symbolic FRU.
Look in the System Operator message queue for a message with the same date and time as the problem.
Perform any actions defined in the message.

REFER
Look here for information about REFER symbolic FRU.
If the first 4 characters of the SRC are 3996, see the 3996 Maintenance Information included with the
3996 Optical Library.

REM_NIC
Symbolic FRU REM_NIC is not supported on these models. Continue with the next FRU in the list.

REM_SYS
Symbolic FRU REM_SYS is not supported on these models. Continue with the next FRU in the list.

RI_SSD
A mainstream (previously called read intensive) solid-state drive (SSD) might be reporting a change in
status for the number of write operations that are available.
To determine the service action, complete the following steps:
1. If the system has logical partitions, complete this procedure from the logical partition that reported
the problem.
2. Sign on to an IBM i session with the QSECOFR user profile.
3. To create a mainstream SSD report in a spool file, type the following command at the XPF command
line and press Enter:

CALL PGM(QSMGSSTD) PARM('SSDGAUGE' X'00000008' 'SSTD0100' X'00000000')

Display the contents of the spool file. The spool file contains a report for mainstream SSDs. Then,
continue with the next step.
4. Use the resource name and part location from the serviceable event view to locate the mainstream
SSD in the report. Are you able to locate the mainstream SSD in the report?

276 Power Systems:

• Yes: Continue with the next step.
• No: Continue with the next failing item in the failing item list. This ends the procedure.
5. Does the report for the mainstream SSD indicate that an error occurred in the collection of status
information for the drive?
• Yes: The status for the number of write operations that are available could not be determined.
Continue with the next failing item in the failing item list. This ends the procedure.
• No: Continue with the next step.
6. Is the value in the Life Remaining Gauge field less than or equal to 2 percent?
• Yes: Continue with the next step.
• No: The mainstream SSD is not reporting a change in status for the number of write operations
available. Continue with the next failing item in the failing item list. This ends the procedure.
7. Is the value in the Life Remaining Gauge field 0 percent?
• Yes: Continue with the next step.
• No: Continue with step 9.
8. The mainstream SSD reached the limit for the number of write operations that are supported. Write
operations to the SSD become slower over time, and at some point the SSD becomes a read-only drive.
When the operating system writes to a read-only drive, the write operations are rejected, and the
operating system considers the drive as if a failure occurred. For example, if the operating system
writes to a drive that is in a RAID array and if the write operations are rejected, the array becomes
exposed. To support normal write operations, the drive must be replaced.
Replacement of the mainstream SSD might not be covered by the system's level of service entitlement,
depending on the terms and conditions of the system. For more information about mainstream SSDs,
see Mainstream solid-state drives. This ends the procedure.
9. The mainstream SSD is nearing the limit for the number of write operations that are supported. The
reference code that sent you here is logged several times before the write operation limit is reached.
No service action is required currently.
Note: After the mainstream SSD reaches the limit for the number of write operations that are
supported, write operations to the SSD become slower over time, and at some point the SSD becomes
a read-only drive. To support normal write operations, the drive must be replaced. Replacement of the
mainstream SSD might not be covered by the system's level of service entitlement, depending on the
terms and conditions of the system. For more information about mainstream SSDs, see Mainstream
solid-state drives. This ends the procedure.

ROUTER
Any network switch that iSCSI data might pass through between the IBM i iSCSI target adapter and a
System x or BladeCenter iSCSI initiator adapter might be the failing item.

SASCABL
The SAS device cable might be failing.
Use the following table to determine the SAS device cables that might be failing. Ensure that the cables
are connected correctly. If they are not connected correctly, fix the cable connection problem. If they are
already connected correctly, replace the cables. See "Planning for serial-attached SCSI cables," in
Planning for cables for cable FRU part numbers.
Notes:
• Power off the system, partition, or card slot before connecting and disconnecting cables, to prevent
hardware damage.
• HD SAS cables have a key that prevents the cable retention from latching if the cable is oriented
incorrectly. Ensure that the HD SAS cables are inserted with the blue release tab on the right side of the
card connector and latch correctly.

Failing function codes, failing items, and symbolic FRUs 277

Table 8. SAS device cables for system units and expansion units
System unit or expansion unit SAS device cables
5105-22E, 9008-22L, 9009-22A, 9009-22G, Front SAS cable for the 5105-22E, 9008-22L,
9223-22H, or 9223-22S 9009-22A, 9009-22G, 9223-22H, or 9223-22S.
Disk expansion unit attached to a 5105-22E, • Rear SAS cable for the 5105-22E, 9008-22L,
9008-22L, 9009-22A, 9009-22G, 9223-22H, or 9009-22A, 9009-22G, 9223-22H, or 9223-22S.
9223-22S
• SAS cable from system unit to expansion unit.

9009-41A, 9009-41G, 9009-42A, 9009-42G, Front SAS cable for the 9009-41A, 9009-41G,
9223-42H, or 9223-42S 9009-42A, 9009-42G, 9223-42H, or 9223-42S.
Disk expansion unit attached to a 9009-41A, • Rear SAS cable for the 9009-41A, 9009-41G,
9009-41G, 9009-42A, 9009-42G, 9223-42H, or 9009-42A, 9009-42G, 9223-42H, or 9223-42S.
9223-42S
• SAS cable from system unit to expansion unit.

This ends the procedure.

SASEXP
The expander or ESM (Enclosure Services Manager) might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Complete the following steps:
1. Does the SRC that sent you here begin with 50B1 or 78D1?
• No: Go to step step 3.
• Yes: Continue with the next step.
2. Find the resource name that this error was logged against. The resource name can be obtained from
the service action log (see Searching the service action log). Then, using the resource name, perform
the following steps:
a. Access SST or DST.
b. Select Start a Service Tool.
c. Select Hardware Service Manager.
d. Select Locate resource by resource name.
e. Enter the resource name that this error was logged against.
f. Select the Associated packaging resources option for the expander.
g. Select the Display detail for the expander/ESM option to display its location code.
Replace the expander/ESM at the location displayed. For information on how to match location code to
physical location and removal and replacement procedure, see Part locations and location codes.

CCIN Type and model Part number Description Location code

50B1 5887 See System parts. Enclosure Services Un-P1-C1, Un-P1-
Manager (ESM) C2
78D1 ESLL or ESLS See System parts. Enclosure Services Un-P1-C1, Un-P1-
Manager (ESM) C2

This ends the procedure.

278 Power Systems:

3. Is the device an internal device (not in an external expansion unit or a storage enclosure)?
• No: Replace the expanders/ESMs in the external expansion unit or in the storage enclosure, one at a
time until the problem is resolved. This ends the procedure.

CCIN Type and model Part number Description Location code

50B1 5887 See System parts. Enclosure Un-P1-C1, Un-P1-
Services Manager C2
(ESM)
78D1 ESLL or ESLS See System parts. Enclosure Un-P1-C1, Un-P1-
Services Manager C2
(ESM)
• Yes: The expander is integrated into the device backplane.
If you have not replaced the device backplane, replace it. Use the following table to determine the
part number for the field replaceable unit (FRU). If you have already replaced the device backplane,
continue with the next failing item in the failing item list. This ends the procedure.

CCIN Type and model Part number Description Location code

5105-22E, See System parts. Drive backplane Un-P2
9008-22L,
9009-22A,
9009-22G,
9009-41A,
9009-41G,
9009-42A,
9009-42G,
9223-22H,
9223-22S,
9223-42H, or
9223-42S

SI_CARD
Symbolic FRU SI_CARD is not supported on these models. Continue with the next FRU in the list.

SI_PHB
Symbolic FRU SI_PHB is not supported on these models. Continue with the next FRU in the list.

SIADPCD
Symbolic FRU SIADPCD is not supported on these models. Continue with the next FRU in the list.

SICNTRL
Symbolic FRU SICNTRL is not supported on these models. Continue with the next FRU in the list.

SIIOADP
Symbolic FRU SIIOADP is not supported on these models. Continue with the next FRU in the list.

SIRGCBL
This symbolic FRU is not supported on the system. Continue with the next FRU in the failing item list.

Failing function codes, failing items, and symbolic FRUs 279

SIRGCFG
Symbolic FRU SIRGCFG is not supported on these models. Continue with the next FRU in the list.

SIRSTAT
Symbolic FRU SIRSTAT is not supported on these models. Continue with the next FRU in the list.

SLOTERR
The PCI host bridge detected a problem with a PCI card location that it controls.
The problem is in the controls for the card slot. The card location might or might not have an installed
card. If there is a card installed in that location, it might be the source of the problem.
Use the following table to match the symbolic FRU description in the Service Action Log (SAL) to the
meaning or corrective action.

Table 9. Card slot errors

Problem or message Meaning or corrective action
LED control failure, do not use slot. System code has detected a problem with the
controls for the LED at the card location. Do not
use that card location.
Power control failure, do not use slot. System code has detected a problem with the
power controls at the card location. Do not use that
card location.
PCI host bridge card slot error, do not use card slot. System code has detected a problem with the
controls at the card location. Do not use that card
location.

This ends the procedure.

SLOTUSE
The card in the given slot is not available for use.
1. Is the SRC B2002250 or B2002300?
• No: Continue with step 3.
• Yes: The first two characters in word 4 of the reference code will identify the platform Licensed
Internal Code component that has control of the slot. Continue with the next step.
2. What is the value of the first two characters of word 4 of the reference code?
• 81: The concurrent maintenance component has control of the slot. The concurrent maintenance
procedure must complete before the partition will be able to perform an IPL. This ends the
procedure.
• 02 or 03: The component that has control of the slot is management console service or management
console configuration. Make sure that management console functions are not using the slot. This
ends the procedure.
• Other: Contact your next level of support. This ends the procedure.
3. Is the SRC B2002475?
• No: Contact your next level of support. This ends the procedure.
• Yes: Continue with the next step.
4. Look in the serviceable event view for part numbers and location codes associated with the card slot.
Note: There will not be a part number if the card slot is empty.

280 Power Systems:

If the reference code is on the control panel, look in the FRU section of the reference code for the
location of the card slot. Check the server to see if a card is physically present in the card slot. Is a card
physically present?
• No: Use symbolic FRU LPARCFG to reconfigure the card slot so that it is not a required resource to
perform a partition IPL. This ends the procedure.
• Yes: Replace the failing card. This ends the procedure.

SMPCBLS
A symmetric multiprocessing (SMP) cable that connects two system nodes might be failing.
To replace the SMP cable, complete the following steps:
1. The location code associated with this symbolic FRU identifies one end of the SMP cable. Go to
Cabling the 9080-M9S system to identify the other end of the SMP cable.
2. Is the system powered on and are you using system firmware level FW920.20, or later?
• Yes: Continue with the next step.
• No: Go to step “7” on page 281.
3. Log in to the Advanced System Management Interface (ASMI). To access the ASMI, see Accessing the
ASMI using the HMC.
4. In the navigation area, expand Concurrent Maintenance > SMP Cables. Locate the cable that you
identified in step “1” on page 281. Is this cable listed in the table?
• Yes: Continue with the next step.
• No: The cable that you identified in step “1” on page 281 cannot be replaced concurrently. Go to
step “7” on page 281.
5. Select the cable that you identified in step “1” on page 281 from the table, and click Continue. Follow
the instructions on the screen to concurrently replace the cable.
6. The cable cannot be validated with the system power on. Do you need to validate the cable?
• Yes: Power off the system. Then, continue with step “12” on page 282.
• No: This ends the procedure.
7. If the system is powered on, power off the system. For instructions, see Stopping a system.
8. Is the system reference code B1504922?
• Yes: The system detected a cable that is of the wrong length. Go to step “11” on page 281.
• No: Continue with the next step.
9. Use the Exchange FRU procedure on the Hardware Management Console (HMC) to reseat the SMP
cable that you identified in step “1” on page 281. Do not power on the system during the Exchange
FRU procedure.
Notes:
• For information about cabling the system, see Cabling the 9080-M9S system.
• If you are viewing this page on the management console during a repair action, cancel the repair
action before starting the exchange procedure.
10. Validate the cable status of the SMP cable. For instructions, see Validating cables in the 9080-M9S
system. Does the SMP cable have a status of OK?
• Yes: Continue with step “13” on page 282.
• No: Continue with the next step.
11. Use the Exchange FRU procedure on the HMC to replace the SMP cable that you identified in step “1”
on page 281. Do not power on the system during the Exchange FRU procedure.
Notes:

Failing function codes, failing items, and symbolic FRUs 281

• For information about cabling the system, see Cabling the 9080-M9S system.
• If you are viewing this page on the management console during a repair action, cancel the repair
action before starting the exchange procedure.
12. Validate the cable status of the SMP cable. For instructions, see Validating cables in the 9080-M9S
system. Does the SMP cable have a status of OK?
• Yes: Continue with step “13” on page 282.
• No: Contact your next level of support. This ends the procedure.
13. Clear all of the deconfiguration errors. For instructions, see Clearing all deconfiguration errors.
14. Power on the system. For instructions, see Starting a system. Does the problem persist?
• Yes: Continue with the next step.
• No: This ends the procedure.
15. Did a new system reference code occur?
• Yes: Use the new system reference code to resolve the problem. This ends the procedure.
• No: Continue with the next step.
16. Did the same system reference code occur that sent you to this procedure, and is the SMP cable that
is identified in the failing item list the same as the one that you replaced?
• Yes: Replace the other failing items in the failing item list of the system reference code that sent
you here, one at a time, until the problem is resolved. This ends the procedure.
• No: Complete this procedure using the new SMP cable location that is identified in the failing item
list. If the problem persists, contact your next level of support. This ends the procedure.

SNSDATA
Look here for information about SNSDATA symbolic FRU.
This is a portion of the SCSI sense data associated with the unit reference code (URC); it is not a failing
item in and of itself. This data is referenced by certain failure isolation procedures within the 3996
Maintenance Information included with the 3996 Optical Library.

SPBUS
The path to the service processor might be the failing item.
Look in the serviceable event view. Fix all B700 697x errors that occurred at approximately the same
time. One of them will implicate the hardware that communicates with the service processor.

SPCABLE
The service processor cables (also known as FSP cables) might be failing.
To determine the location of the service processor cables, complete the following steps:
1. Is a location code available in the serviceable event view for this failing item?
• Yes: The location code in the serviceable event view is the location of the service processor.
Continue with the next step.
• No: The location of the service processor could not be determined. Continue with the next step.
2. Use the following table to determine the location of the service processor cables to replace. If the
location of the service processor was identified in step 1, replace only the service processor cables
associated with that service processor. Otherwise, replace the service processor cables associated
with both service processors. Use the management console to replace the service processor cables. If
no service processor cable exists at the port location that is identified, continue with the port location
of the next service processor cable.

282 Power Systems:

Type and model Location code of Location code of Part number Service action
the service the service
processor processor cable
port
9080-M9S Un-P1-C3 • Un-P1-T2 See System parts. Replace the
service processor
• Un-P1-T3 cables that are
• Un-P1-T6 identified in this
• Un-P1-T7 procedure. For
more information
about location
codes, see Part
locations and
location codes.
9080-M9S Un-P1-C4 • Un-P1-T4 See System parts. Replace the
service processor
• Un-P1-T5 cables that are
• Un-P1-T8 identified in this
• Un-P1-T9 procedure. For
more information
about location
codes, see Part
locations and
location codes.

This ends the procedure.

SPNETWK
A connection between a management console and a service processor has been lost.
The location code will identify the unit to which contact was lost.
1. Is the system receiving power?
• No: Take the necessary action to restore power to the system. This ends the procedure.
• Yes: Continue with the next step.
2. Verify the network connection between the service processor and the management console.
3. Does the problem persist?
• No: This ends the procedure.
• Yes: Continue with the next step.
4. Shut down the operating system for the server in preparation to reboot the server. Reapply the power
and boot the server. Does the problem persist?
• No: This ends the procedure.
• Yes: Continue with the next step.
5. Use SVCPROC to replace the service processor. If the problem persists, contact your next level of
support. This ends the procedure.

SPNLCRD
This symbolic FRU is no longer supported.

Failing function codes, failing items, and symbolic FRUs 283

SRCTB1X
There is a failure detected by the power subsystem.
The complete FRU part number, procedure ID, or symbolic FRU could not be determined by the power
subsystem firmware. This FRU in the serviceable event view might have a partial or complete location
code that will assist you in the repair action. Go to Reference codes and look up the SRC.
Read the SRC description and perform any actions indicated.

STGCART
The USB removable storage cartridge might be failing.
Complete the following steps:
1. Is a location code available in the serviceable event view for this field-replaceable unit (FRU)?
• Yes: Determine the location of the port by removing -Lx from the location code. Replace the USB
removable storage cartridge at the port location. For more information, see Part locations and
location codes. Select your machine type and model number to find additional location codes, part
numbers, or replacement procedures for your system. This ends the procedure.
• No: Continue with the next step.
2. Is “STGDOCK” on page 284 one of the failing items listed in the serviceable event view for this error,
and is a location available for that failing item?
• Yes: Determine the location of the port by removing -Lx from the location code. Replace the USB
removable storage cartridge at the port location. For more information, see Part locations and
location codes. Select your machine type and model number to find additional location codes, part
numbers, or replacement procedures for your system. This ends the procedure.
• No: Contact your next level of support. This ends the procedure.

STGDOCK
The USB docking station might be failing.
Complete the following steps:
1. Is a location code available in the serviceable event view for this field-replaceable unit (FRU)?
• Yes: Go to step “4” on page 284.
• No: Continue with the next step.
2. Is the secondary code 00009913?
• Yes: Go to step “5” on page 285.
• No: Continue with the next step.
3. To determine the location of the USB port to which the external USB docking station is attached, go to
“USB_DEV” on page 304 symbolic FRU. Replace the USB docking station at the other end of the USB
cable that is connected to the port location that you identified. For more information, see Part
locations and location codes. Select your machine type and model number to find additional location
codes, part numbers, or replacement procedures for your system. This ends the procedure.
4. Does the location code end with "-INTERNAL" or is the secondary code 00009913?
• Yes: The docking station is an internal USB docking station that is located in the front of the system
unit. Continue with the next step.
• No: Determine the location of the USB port to which the device is attached by removing -Lx from the
location code. Replace the USB docking station at the other end of the USB cable that is connected
to the port location that you identified. For more information, see Part locations and location codes.
Select your machine type and model number to find additional location codes, part numbers, or
replacement procedures for your system. This ends the procedure.

284 Power Systems:

5. The docking station is connected to the USB adapter with an internal USB connection. Replace the
internal USB docking station that is located in the front of the system unit. This ends the procedure.

STORIOA
This symbolic FRU indicates that the storage I/O adapter part number could not be determined.
Use the I/O adapter location information in the serviceable event view if it is available. If the location is
not available, find the address of the I/O adapter. See the System reference code format description. Use
the address to find the location. See Addresses. For part number information, see Adapter information by
feature code. To replace the failing item, see Adapters.

SVCDOCS
Look here for information about SVCDOCS symbolic FRU.
This symbolic FRU means that the service action is to read the description of the system reference code
(SRC) and perform any actions indicated there. If you have already read and performed the actions in the
description, go to the next failing item in the failing item list.
If you cannot return to the SRC description, go to Reference codes and look up the SRC.
Read the SRC description and perform any actions indicated.

SVCPROC
The service processor might be failing.
Use the following table to determine the FRU part number for the service processor. Some units have a
service processor that is built into the system backplane.

Type and model Part number Description Location code

SYSBKP2
The failing component is the system backplane.
Replace the system backplane.
After you have replaced the part, set the enclosure serial number before powering on, otherwise the
machine will not perform an IPL. See the system unit service information for more information regarding
setting the enclosure serial number.

Failing function codes, failing items, and symbolic FRUs 285

SYSBKPL
The backplane might be failing.
Use the table below to find the service information for the specified FRU.
Note: After you have replaced the part, make sure to set the enclosure serial number before powering on,
otherwise the machine will not perform an IPL. For more information, see Setting the system enclosure
type.

Type and model Part number Description Location code

9080-M9S See System parts. System backplane Un-P1

SYSBP
SYSBP symbolic FRU is not supported on these models. Continue with the next FRU in the list.

SYSNTWK
There has been a network adapter failure on this management console.
1. Check the amber port LEDs. Are all of the amber LEDs blinking?
• Yes: One of the ports is not properly configured. For the Hardware Management Console, go to
Configuring the HMC. This ends the procedure.
• No: The port with the unlit amber LED is experiencing the problem. Continue with the next step.
2. Ensure that the port is properly defined.
3. Determine which resource is failing, and then replace that failing resource. For Hardware Management
Console (HMC) diagnostic and parts information, see Hardware Management Console service.
This ends the procedure.

TAPCLN
Clean the tape unit.

286 Power Systems:

TAPCNFG
Look here for information about TAPCNFG symbolic FRU.
One of the following configuration problems was detected:
• Tape and disk devices are attached to an I/O processor or IOA that does not support tape and disk
devices at the same time.
• An unsupported device type or model is attached.
Correct the configuration problem before exchanging any parts.

TAPMLB
The tape library device might be failing.
To determine the parts to replace, see the maintenance information for the tape library device.

TOD
The battery for the time-of-day battery is low or failing.
See symbolic FRU TOD_BAT.

TOD_BAT
The time-of-day battery is low or failing.
Replace the time-of-day battery.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
This ends the procedure.

TOPORT
Symbolic FRU TOPORT is not supported on these models. Continue with the next FRU in the list.

TPMCARD
The failing component might be a trusted platform module card.
1. Is a location code available in the serviceable event view for this failing item?
• Yes: Go to step “3” on page 288.
• No: Continue with the next step.
2. Use the following table to find the location code of the failing item. If applicable, use the dynamic
reconfiguration connector (DRC) index in word 7 of the reference code to determine the location code
of the failing item. Then, continue with the next step.

Type and model DRC index Description Location code

5105-22E, 9008-22L, Not applicable Trusted platform Un-P1-C14
9009-22A, 9009-22G, module card
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S

Failing function codes, failing items, and symbolic FRUs 287

Type and model DRC index Description Location code
9040-MR9 Not applicable Trusted platform Un-P1-C21
module card
9080-M9S 2B201857 Power APSS and TPM System node 1, location
card Un-P1-C61
9080-M9S 2B200857 Power APSS and TPM System node 1, location
card Un-P1-C62
9080-M9S 2B205857 Power APSS and TPM System node 2, location
card Un-P1-C61
9080-M9S 2B204857 Power APSS and TPM System node 2, location
card Un-P1-C62
9080-M9S 2B209857 Power APSS and TPM System node 3, location
card Un-P1-C61
9080-M9S 2B208857 Power APSS and TPM System node 3, location
card Un-P1-C62
9080-M9S 2B20D857 Power APSS and TPM System node 4, location
card Un-P1-C61
9080-M9S 2B20C857 Power APSS and TPM System node 4, location
card Un-P1-C62
3. Replace the failing item at the location that was identified in this procedure. If the system is managed
by a management console, use the management console to replace the failing item.
For more information about location codes or removal and replacement procedures, see Part locations
and location codes. For more information about part numbers, see System parts. Select your machine
type and model number to see applicable information for your system.
This ends the procedure.

TPMD_OV
The thermal power management firmware detected that the system is operating without power supply
redundancy.
The maximum power limit for the operational power supply was reached and action was taken to reduce
power consumption. A power-related SRC might or might not have been logged.
If you need additional information for failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes. Select your machine type and model number to find
additional location codes, part numbers, or replacement procedures for your system.
Complete the following steps.
1. Check the error log for power-related SRCs (1xxx yyyy). Did you find a power-related SRC?
• No: Continue with the next step.
• Yes: Resolve the problem by using the power-related SRC. This ends the procedure.
2. Are any of the power supplies missing?
• No: Continue with the next step.
• Yes: Install the missing power supply. This ends the procedure.
3. Check the LEDs on the power supplies (see PWRSPLY for descriptions of the LEDs and their meaning).
If the LEDs indicate that one of the power supplies is failing, replace it first. If the LEDs do not indicate
a failure, replace the power supplies one at a time. Did replacing the power supplies resolve the
problem?

288 Power Systems:

• No: Continue with the next step.
• Yes: This ends the procedure.
4. Check the system frequency by using standard performance tools. Is the system running at the
expected frequency?
• No: Contact your next level of support. This ends the procedure.
• Yes: A temporary power loss occurred. No service action is required. This ends the procedure.

TWRBKPL
Symbolic FRU TWRBKPL is not supported on these models. Continue with the next FRU in the list.

TWRCARD
An SPCN card might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
The SPCN card can be on either an adapter style card or integrated on the system backplane or an I/O
backplane in an attached expansion drawer.
Complete the following steps:
1. Is the system reference code (SRC) 1xxx00AD?
• No: Continue with the next step.
• Yes: The 1xxx00AD SRC might be caused by an intentional reset of the service processor. An
intentional reset is caused by an action such as a pin hole reset, ASMI menu selection, or part
replacement. An intentional reset requires no service action. If your system produced the 1xxx00AD
SRC and an intentional reset was not the cause, use the following table to determine the part
number of the field-replaceable unit (FRU). This ends the procedure.

Type and model Part number Description Location code

5105-22E, 9008-22L, See System parts. Service processor card Un-P1-C1
9009-22A, 9009-22G,
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S
9040-MR9 See System parts. Service processor card Un-P1-C1
assembly
9080-M9S See System parts. Service processor card Un-P1-C3 or Un-P1-C4
in the system control
unit
2. The failing SPCN component is in an expansion drawer. Use the following table to determine the part
number of the field-replaceable unit (FRU).

Type and model Part number Description Location code

Expansion drawer See System parts. Chassis management Un-P3-C1
card

This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 289

TWRPLNR
Symbolic FRU TWRPLNR is not supported on these models. Continue with the next FRU in the list.

UC235
The problem might be that the card (a resource) was removed from the card enclosure without updating
the system configuration records.
Note: If the system has OptiConnect, verify that the remote system was powered on at the time of the
failure.
To update the system configuration records select Hardware System Manager > Logical Hardware
Resources > System Bus Resources > Non-reporting Resources > Remove.
This ends the procedure.

UC236
The problem might be that the card (a resource) is not correctly plugged into the card enclosure.
Use the location information associated with this failing component in the service action log entry and
verify that the card is installed properly.

UG3LB
Communications problem analysis has completed successfully.
The results have been recorded in the problem log. You can keep this information for future reference, or
you can delete the problem record using the delete problem (DLTPRB) command. The problem record can
also be deleted by selecting option 4 from the work with problem display for the problem.
If you choose to keep the problem information, you can run the procedure again by selecting option 8 to
work with the problem.
This ends the procedure.

UG3AS
An error has been detected in the licensed internal code.
Contact your next level of support for possible corrective actions.

UJ0E2
The problem has been isolated to the remote data terminal equipment.

Local System
.----------.
| | Remote Data
| | Terminal
| | Local Modem Remote Modem Equipment
| | .-----------. .-----------. .----------.
| +----+ +------//------+ +----+ |
| | '-----------' '-----------' | |
| | '----------'
| | ^ ^
| | | |
| | | |
'----------' The problem is here.

290 Power Systems:

UJ0E3
The problem has been isolated to the local modem or the hardware that links to the remote end.

Local System
.----------.
| |
| | Remote System
| | Local Modem Remote Modem or Controller
| | .-----------. .-----------. .----------.
| +----+ +------//------+ +----+ |
| | '-----------' '-----------' | |
| | ^ ^ ^ '----------'
| | | | | ^
| | | | | |
| | | | | |
'----------' --------------- The problem is here------------------

UJ0E6
The problem has been isolated to the remote modem, or the remote system or controller.

Local System
.----------.
| |
| | Remote System
| | Local Modem Remote Modem or Controller
| | .-----------. .------ ----. .----------.
| +----+ +------//------+ +----+ |
| | '-----------' '------ ----' | |
| | ^ '----------'
| | | ^
| | | |
| | | |
'----------' The problem is here.

UJ0E7
The problem has been isolated to the telephone line equipment that links the local and the remote
equipment.

Local System Remote System

or Controller
.----------. .----------.
| | | |
| | | |
| | Local Modem Remote Modem | |
| | .-----------. .-----------. | |
| +----+ +------//------+ +----+ |
| | '-----------' ^ ^ '-----------' | |
| | | | | |
| | | | | |
| | | | | |
| | | | | |
'----------' The problem is here. '----------'

UJ0E9
The problem has been isolated to the X.25 network.

Failing function codes, failing items, and symbolic FRUs 291

| | .---------------------. .----------.
| +------------+ +------------+ |
| | '---------------------' '----------'
| | ^ ^
| | | |
| | | |
| | | |
'----------' The problem is here.

UJ6P3
An error occurred in the Facsimile Support/400 licensed program.
Please contact your next level of support for possible corrective actions.
Find additional information on Facsimile Support for iSeries in the Facsimile Support for AS/400 User's
Guide.

UJ9GC
The configuration for the wireless network has been identified as a cause of the problem.
The following parameters must be the same for the entire network:
• Frequency
• Data rate
• Radio system identifier
The configuration for one or more of the following will need to be changed:
• IBM i line description
• Access points
• Remote devices

UJA32
The communication line or the automatic call unit is already being used.
Complete the following actions:
1. Use the documentation that came with your automatic call unit to verify that the unit is configured
correctly.
2. Make sure that the telephone line attached to your automatic call unit is not being used by another job.
This ends the procedure.

UJA33
The problem can be caused by too many active lines using the same input/output processor (IOP) or by
setting the line speed too high.
Complete the following to find which active lines use the same IOP, and to correct the problem:
1. Vary off the failing line using the VRYCFG command.
2. Vary the line on again, with the reset option of the VRYCFG command set to Yes. The active lines that
use the IOP will be displayed with their line speeds.
3. Determine whether there are too many lines using the IOP, or whether the line speeds are too high.
4. Correct the configuration as needed.
This ends the procedure.

292 Power Systems:

UJA34
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The line configuration parameter that was identified as a possible problem can be changed by using the
WRKLIND command. Determine whether the suspected configuration parameter is wrong and change if
necessary.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJA35
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
synchronous data link control (SDLC) controller description with the DSPCTLD command.
The controller description was created by the CRTCTLAPPC, CRTCTLFNC, CRTCTLHOST, or CRTCTLRWS
command. You might need to review the appropriate command information to determine whether the
configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJA36
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
X.25 line description with the DSPLIND command.
The line description was created by the CRTLINX25 command. You might need to review the appropriate
command information to determine whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJB35
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
binary synchronous line description with the DSPLIND command.

Failing function codes, failing items, and symbolic FRUs 293

The line description was created by the CRTLINBSC command. You might need to review the appropriate
command information to determine whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJB36
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
binary synchronous control unit description with the DSPCTLD command.
The controller description was created by the CRTCTLBSC command. You might need to review the
appropriate command information to determine whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJB37
A configuration problem occurred.
The problem might be caused by too many jobs running at the same time.
To display all active jobs, and the system resources being used by the jobs, use the display active job
command (WRKACTJOB).
To display how the system is being used and how the system memory is allocated, use the display system
status command (WRKSYSSTS).
You might need to cancel some jobs or wait until some jobs complete before you run your
communications job.
This ends the procedure.

UJC35
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
IDLC line description with the DSPLINID command.
The line description was created by the CRTLINASC command. You might need to review the CRTLINASC
command information to determine whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you see this temporary
change.

294 Power Systems:

UJC36
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
asynchronous control unit description with the DSPCTLD command.
The control unit description was created by the CRTCTLASC command. You might need to review the
CRTCTLASC command information to determine whether the suspected configuration parameter is
wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you see this temporary
change.

UJC37
A configuration problem occurred.
Verify that the configuration parameters for your asynchronous equipment are correct by performing the
following actions:
• Display the line description with the DSPLIND command (created by the CRTLINASC command).
• Display the controller description with the DSPCTLD command (created by the CRTCTLASC command).
• Display the remote device description with the DSPDEVD command (created by the CRTDEVASC
command).
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct.
Report this problem to your service representative if you use this temporary change.
This ends the procedure.

UJC38
The communications line or the automatic call unit is already being used.
Complete the following actions:
• Use the documentation that came with your automatic call unit to verify that the unit is configured
correctly.
• Make sure that the telephone line attached to your automatic call unit is not being used by another job.
This ends the procedure.

UJE31
There might be a problem with the Token-Ring Network Manager program.
Contact the token-ring administrator responsible for your network.

UJE32
There might be a problem with the Token-Ring Network Management function.
Contact the token-ring administrator responsible for your network.

Failing function codes, failing items, and symbolic FRUs 295

UJE33
The token-ring adapter returned status information because it has received a beacon frame from the
token-ring network.
The line is still operational; however, if this problem occurs often it could be because of electrical noise on
the network. To learn more about electrical requirements and noise problem considerations, see Site
preparation and physical planning.

UJE34
The error message might have been logged from a temporary error that is not caused by equipment
failure.
This type of error message sometimes contains information about system performance. See the original
system message for cause and recovery information about the error.

UJE35
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
local area network line description with the DSPLIND command.
The line description was created by the CRTLINTRN, CRTLINETH, or CRTLINDDI command. You might
need to review the appropriate command information to determine whether the configuration parameter
is wrong.
Some software problems can be temporarily resolved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJE36
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
local area network control unit description with the DSPCTLD command.
The controller description was created by the CRTCTLAPPC, CRTCTLHOST, or CRTCTLRWS command. You
might need to review the appropriate command information to determine whether the configuration
parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJE37
The problem might be at the remote site.
Complete the following steps:
1. Ask the remote site operator to verify the following items:
• The remote equipment is powered on and ready.
• The configuration values are correct.

296 Power Systems:

• The local area network cables are securely connected and are not damaged.
2. If the problem continues, run all available diagnostic tests on the remote equipment and perform the
repair action specified.
This ends the procedure.

UJE38
Too many jobs are running that use the communications controller.
Before you can run your communications job, you must perform one or more of the following actions:
• End any diagnostic program that might be running, such as the Communications Trace Program.
• Vary off a line that is using the controller.
• Lower the speed of a line that uses the controller.
Complete the following steps to determine which lines are using the controller:
1. Vary off the failing line using the VRYCFG command.
2. Vary the line on again, with the reset option of the VRYCFG command set to Yes. The names of the
lines using the controller will be displayed.
This ends the procedure.

UJE39
The problem might be at the remote site.
Complete the following steps:
1. Ask the remote site operator to verify the following items:
• The remote equipment is powered on and ready.
• The configuration values are correct.
2. If the problem continues, run all available diagnostic tests on the remote equipment and perform the
repair action specified.
This ends the procedure.

UJE40
The problem might be at the remote site or on the network media.
Complete the following steps:
1. Ask the remote site operator to verify the following items:
• The remote equipment is powered on and ready.
• The configuration values are correct.
• The local area network cables are securely connected and are not damaged.
2. If the problem continues, run all available diagnostic tests on the remote equipment and perform the
repair action specified.
This ends the procedure.

UJJ35
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.

Failing function codes, failing items, and symbolic FRUs 297

The configuration parameter that was identified as a possible problem can be verified by displaying the
X.25 line description with the DSPLIND command.
The line description was created by the CRTLINX25 command. You might need to review the appropriate
command information to determine whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJJ36
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
X.25 control unit description with the DSPCTLD command.
The controller description was created by the CRTCTLAPPC, CRTCTLFNC, CRTCTLHOST, CRTCTLRWS, or
CRTCTLASC command. You might need to review the appropriate command information to determine
whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UJJ37
The error message might have been logged from a temporary error that is not caused by equipment
failure.
This type of error message sometimes contains information about system performance. See the original
system message for cause and recovery information about the error.

UJJ38
A user specified X.25 facility, such as packet size, window size, reverse charging, or closed user group,
might not have been correctly assigned.

UJJ39
Look here for information about UJJ39 symbolic FRU.
Refer to the "Configure your iSeries server for communications" information.

UJP37
A configuration problem occurred.
The problem might be caused by one of the following items:
• Too many active lines are using the same I/O processor (IOP).
• The line speeds are set too high.
To find the lines using the same IOP, perform the following steps:
1. Vary off the failing line (VRYCFG command).
2. Vary the line back on, with the reset option of the VRYCFG command set to Yes.

298 Power Systems:

3. The active lines using that IOP will be displayed with their line speeds. Determine whether there are
too many lines using the IOP, or whether the line speeds are set too high. Correct the configuration as
needed.
This ends the procedure.

UKN572F
This symbolic FRU is not supported on the system.

UKN58B0
Symbolic FRU UKN58B0 is not supported on these models. Continue with the next FRU in the list.

ULNZ3
The problem might be a communications line problem.
When a workstation is attached to the system through modems, it might fail or lose communication with
the system for various lengths of time. This is due to a communications line problem. Refer to the modem
service information to determine how to test the modems and verify that the communications line
between the modems is working correctly.

ULNZ4
Independent workstation and SDLC support.
The system considers an independent workstation to be an attached remote system when it is attached
using PC Support asynchronous communications on an ASCII workstation controller. See the ASCII Work
Station Reference, SA41-3130-00 information for instructions on how to verify that the remote system
(independent workstation) that is attached to the failing port is a supported device. See the device
hardware maintenance and service information for instructions on how to verify that the device is working
correctly.

UNM31
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
ISDN network interface description with the DSPNWIISDN command.
The line description was created by the CRTNWIISDN command. You might need to review the
appropriate command information to determine whether the configuration parameter is wrong.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UNM32
The licensed internal code of the communications I/O card cannot obtain a necessary resource because
of a heavy workload.
This can be caused by too many configured stations, too many users, maximum inbound or outbound data
sizes, as well as other considerations.
Try to reduce the total workload on the communications I/O controller card by performing one of the
following options:

Failing function codes, failing items, and symbolic FRUs 299

• Change the communications configuration
• Vary off any unused lines
• End any service functions that are not needed

UNM35
There could be a problem at the remote U interface, between the NT1 node and the Integrated Services
Digital Network (ISDN).
This interface is a 2-wire connection between the NT1 node and the ISDN. Contact your ISDN provider
and have them verify the proper operation of the interface.

UNM36
There might be a problem in the Integrated Services Digital Network (ISDN).
Contact your ISDN service provider and report the problem

UNM38
The required program temporary fix (PTF) is not installed.
To use the specified network type, you must first install a PTF. If the PTF has not been previously
installed, install it and try the operation again.

UNP20
The internal code of the I/O card that detected the error might be defective.
Complete the following steps:
1. Replace the suspected card.
2. If the failure occurs again, contact your next level of support and report the problem.
This ends the procedure.

UNU01
Electrical noise in the local environment can cause performance degradation or loss of an ISDN
communications link.
Motors, electrical devices, power cables, communications cables, radio transmitters, and magnetic
devices can cause noise or electrical interference.
Complete the following steps:
1. Inspect ISDN cables or wiring located near a source of possible noise or electrical interference.
2. Inspect ISDN cables for damage, incorrect connections, or loose connections.
3. Consult your local ISDN network provider or service representative for assistance in correcting the
problem.
This ends the procedure.

UNU02
The problem might be at the remote location.
Complete the following steps:
1. Have the remote site operator verify that the remote equipment is powered on and ready, and that the
remote configuration values are correct and compatible with the local configuration.

300 Power Systems:

2. If the problem continues, determine whether data is being transferred over the remote ISDN interface.
This can be done by either using a communications trace (STRSST), or attaching a protocol analyzer to
the line.
• If a line trace reveals that no data is being transferred, run hardware and diagnostic tests on the
remote equipment.
• If data is crossing the ISDN interface, analyze the failing protocol procedures to determine which
configuration parameters to change. Consult your service representative for help with this analysis.
This ends the procedure.

UNU31
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
IDLC line description with the DSPLINIDLC command.
The line description was created by the CRTLINIDLC command. You might need to review the appropriate
command information to determine whether the configuration parameter is incorrect.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UNU32
A configuration parameter might be incorrect.
To determine the configuration parameter that was identified as a possible problem, search for the error
in the service action log and display the failing item information for the error. The failing item description
associated with this symbolic FRU identifies the parameter that might be the problem.
The configuration parameter that was identified as a possible problem can be verified by displaying the
IDLC controller description with the DSPCTLD command.
The controller description was created by the CRTCTLHOST, CRTCTLAPPC, or CRTCTLRWS command. You
might need to review the appropriate command information to determine whether the configuration
parameter is incorrect.
Some software problems can be temporarily solved by changing the configuration parameter, even if the
original value was correct. Report this problem to your service representative if you use this temporary
change.

UPLF1
The system might not have been able to complete the Advanced Peer-to-Peer Networking (APPN) session
initiation due to the number of jobs that were active when the timeout occurred.
The timeout condition could have been caused by a system performance problem. System performance
could be impacted by the capacity of the system. System performance can also be impacted by
processing requests from other systems in the network.

UPLF2
A request was sent to one or more systems in the network, but the local system did not receive the
response in the allotted time.
The timeout might be caused by a network performance problem. Possible causes for network
performance problems are:

Failing function codes, failing items, and symbolic FRUs 301

• Network congestion
• Capacity of some systems in the network exceeded
• Software problem in one or more systems might have caused the requests to be lost
Contact the remote operators to determine whether any software problems related to Advanced Peer-to-
Peer Networking (APPN) have been reported. Take any steps necessary to correct the problem.
This ends the procedure.

UPLF3
A timeout condition might have occurred because the system was not able to activate a switched link to a
remote control point.
A possible cause is that a message was issued to the QSYSOPR message queue that pertains to the
controller description selected by Advanced Peer-to-Peer Networking (APPN). However, no response to
the message was provided.
This timeout also might have occurred because a previous session initiation request for the same local
location, remote location, and mode name failed during the switched link activation.
This ends the procedure.

UPLF4
The session initiation attempt might have failed because of a route selection problem.
Advanced Peer-to-Peer Networking (APPN) transmission groups and nodes with acceptable class-of-
service characteristics might need to be activated in the intermediate routing portion of the network.
If the operating systems involved are IBM i operating systems, this might require varying on line
descriptions and controller descriptions in the network. It might also indicate that one or more
communication lines between some of the systems in the network are not operating.
This ends the procedure.

UPLF5
The session initiation attempt might have failed because of a route selection problem.
The available nodes and transmission groups in the Advanced Peer-to-Peer Networking (APPN) topology
might be unacceptable for the class-of-service being requested. A possible solution is to select a different
class-of-service for the session initiation request so that the existing network topology is considered
acceptable.
The class-of-service used for the session initiation requests in an IBM i operating system is specified in
the mode description. Have the user select a mode description that specifies an acceptable class-of-
service, or change the mode description so that it specifies an acceptable class-of-service.
This ends the procedure.

UPLF6
The session initiation attempt might have failed because of a route selection problem.
Transmission groups and nodes with acceptable class-of-service characteristics might need to be defined
in the intermediate routing portion of the network. It is suggested that the correct documentation be
referenced to determine how to define nodes and transmission groups with acceptable class-of-service
characteristics.
This ends the procedure.

302 Power Systems:

UPSUNIT
The uninterruptible power supply (UPS) might be the failing component.
Complete the following steps:
1. Is the problem that the system has a UPS reference code, but the UPS does not have a fault code?
• Yes: Continue with the next step.
• No: Go to step 3.
2. Remove the UPS signal cable from the system connector. Does the system report a UPS reference code
now?
• No: Continue with the next step.
• Yes: Replace the following, one at a time, until the problem is resolved. Use the following table to
determine the part number for the field replaceable unit (FRU).

CCIN or FCC Type and model Part number Description Location code
Any See System parts. System backplane Un-P1
UPS Remote power
controller (RPC)

For more information about failing part numbers, location codes, or removal and replacement
procedures, see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/
POWER9/p9ecs/p9ecs_locations.htm). Select your machine type and model number to see
applicable procedures for your system.
This ends the procedure.
3. Complete the following steps:
a. Verify the UPS signal cable, between the UPS and the system, is connected and seated properly.
b. Have the customer call the UPS provider for service if a problem is found.
c. Call service support if the problem is not resolved after the UPS is verified as working correctly.
This ends the procedure.

USB_CBL
The USB cable or the USB connection between the I/O adapter (IOA) and the device might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
Complete the following steps:
1. Is a location code available in the serviceable event view for this field-replaceable unit (FRU)?
Yes: Determine the location of the port by removing -Lx from the location code. Replace any USB
cables or extension cables at the port location. If there are no USB cables or extension cables,
replace any hardware that connects the IOA to the device. Then, continue with step 3.
No: Continue with the next step.
2. Use the “USB_DEV” on page 304 symbolic FRU to determine the location of the USB port that the
external USB device is attached to. Replace any USB cables or extension cables at the port location. If
there are no USB cables or extension cables, replace any hardware that connects the IOA to the
device. Then, continue with the next step.
3. Has the problem been resolved?
Yes: This ends the procedure.

Failing function codes, failing items, and symbolic FRUs 303

No: Continue with the next step.
4. Is the system a 9080-M9S, or is the problem in an expansion drawer?
Yes: Continue with the next failing item in the failing item list. This ends the procedure.
No: Continue with the next step.
5. Use the following table to determine the internal USB cable that might be failing. Ensure that the
cables are connected correctly. If they are not connected correctly, fix the cable connection problem.
If they are already connected correctly, replace the cables.

System unit Location code Service action Part number

5105-22E, 9008-22L, • Un-P1-T1 Perform Rear USB cable See 5105-22E,
9009-22A, 9009-22G, for the 5105-22E, 9008-22L, 9009-22A,
• Un-P1-T2
9223-22H, or 9008-22L, 9009-22A, 9009-22G, 9223-22H,
9223-22S 9009-22G, 9223-22H, or 9223-22S system
or 9223-22S. parts.
5105-22E, 9008-22L, • Un-P1-T3 Perform Front USB See 5105-22E,
9009-22A, 9009-22G, cable for the 5105-22E, 9008-22L, 9009-22A,
• Un-P1-T4
9223-22H, or 9008-22L, 9009-22A, 9009-22G, 9223-22H,
9223-22S 9009-22G, 9223-22H, or 9223-22S system
or 9223-22S. parts.
9009-41A, 9009-41G, • Un-P1-T1 Perform Rear USB cable See 9009-41A,
9009-42A, 9009-42G, for the 9009-41A, 9009-41G, 9009-42A,
• Un-P1-T2
9223-42H, or 9009-41G, 9009-42A, 9009-42G, 9223-42H,
9223-42S 9009-42G, 9223-42H, or 9223-42S system
or 9223-42S. parts.
9009-41A, 9009-41G, • Un-P1-T3 Perform Front USB See 9009-41A,
9009-42A, 9009-42G, cable for the 9009-41A, 9009-41G, 9009-42A,
9223-42H, or 9009-41G, 9009-42A, 9009-42G, 9223-42H,
9223-42S 9009-42G, 9223-42H, or 9223-42S system
or 9223-42S. parts.

USB_DEV
The USB device might be failing.
Complete the following steps:
1. Does the location in the service action log for this field-replaceable unit end with -Cx or -Dx?
• Yes: Replace the USB device at the location indicated. For more information, see Part locations and
location codes. Select your machine type and model number to find more location codes, part
numbers, or replacement procedures for your system. This ends the procedure.
• No: Continue with the next step.
2. Was the serviceable event logged by the adapter resource?
• Yes: Determine the location of the port by removing -Lx from the location code. Use the “USBPORT”
on page 307 symbolic FRU to determine the location of the USB port that the device is attached to.
Replace the device at the port location. If there is no device at the port location, trace the USB cable
at the port location to the device and replace the device. For more information, see Part locations
and location codes. Select your machine type and model number to find more location codes, part
numbers, or replacement procedures for your system.
Note: On a 9080-M9S system, if a USB cable connects to the rear of the system control unit at port
location Un-P1-T1, the device is at port location Un-P1-C5-T1 on the front of the system control unit.
This ends the procedure.
• No: Continue with the next step.

304 Power Systems:

3. Find the product activity log for the system reference code (SRC) by completing the following steps:
a. Select System Service Tools (SST).
If you cannot get to SST, select DST.
Note: Do not perform an IPL of the system to get to DST.
b. In the Service Tools display, select Start a service tool.
c. In the Start a Service Tool display, select Product activity log.
d. In the Product Activity Log display, select Analyze log.
e. In the Select Subsystem Data display, select All Logs.
Note: If the SRC you are using occurred more than 24 hours ago, change the from and to dates and
times from the 24-hour default.
f. Use the defaults on the Select Analysis Report Options display by pressing Enter.
g. Find the entry in the product activity log that matches the SRC.
4. Select the Display Detail Report on the Resource display.
5. Press F6 (Hexadecimal report) to display the hexadecimal information of the product activity log.
6. Look for the first occurrence of 0A77 in the hexadecimal data between offset 00019E and the end of
the hexadecimal data.
7. Record the hexadecimal digit that immediately follows the 0A77 digits. This hexadecimal digit is the
logical USB port number.
8. Use the following table to determine the physical USB port location. Replace the device at the port
location. For more information, see Part locations and location codes. Select your machine type and
model number to find more location codes, part numbers, or replacement procedures for your system.
Note: On a 9080-M9S system, if a USB cable connects to the rear of the system control unit at port
location Un-P1-T1, the device is at port location Un-P1-C5-T1 on the front of the system control unit.

Logical USB port Physical USB port

USB adapter type Type and model number location
USB I/O adapter that is 5105-22E, 9008-22L, 01 or 05 Un-P1-T4 (front)
embedded on the 9009-22A, 9009-22G,
02 or 06 Un-P1-T3 (front)
system backplane 9223-22H, or
9223-22S 03 or 07 Un-P1-T2 (rear)
04 or 08 Un-P1-T1 (rear)
USB I/O adapter that is 9009-41A, 9009-41G, 01 or 05 Un-P1-T3 (front)
embedded on the 9009-42A, 9009-42G,
02 or 06 Un-P3-D1 (front)
system backplane 9223-42H, or
9223-42S 03 or 07 Un-P1-T2 (rear)
04 or 08 Un-P1-T1 (rear)
PCIe3 USB I/O adapter 5105-22E, 9008-22L, 01 or 05 Un-P1-Cx-T3
card (CCIN 58F9) 9009-22A, 9009-22G,
02 or 06 Un-P1-Cx-T2
9009-41A, 9009-41G,
9009-42A, 9009-42G, 03 or 07 Un-P1-Cx-T4
9223-22H, 9223-22S,
9223-42H, or 04 or 08 Un-P1-Cx-T1
9223-42S
PCIe to USB conversion 9080-M9S 01 or 05 Un-P1-C13-T2
card (CCIN 6B6C)
02 or 06 Un-P1-C13-T1
03 or 07 Un-P1-C13-T3

Failing function codes, failing items, and symbolic FRUs 305

Logical USB port Physical USB port
USB adapter type Type and model number location
PCIe3 USB I/O adapter EMX0 PCIe3 expansion 01 or 05 Un-Px-Cy-T3
card (CCIN 58F9) drawer
02 or 06 Un-Px-Cy-T2
03 or 07 Un-Px-Cy-T4
04 or 08 Un-Px-Cy-T1

This ends the procedure.

USB_IOA
The USB I/O adapter (IOA) might be failing.
Complete the following steps to determine the location of the USB I/O adapter:
Note: In some cases, the USB I/O adapter is integrated on the system backplane. If the location indicated
is the system backplane location, replace the system backplane.
1. Is the IOA location available in the service action log?
Yes:
Replace the USB IOA at the location indicated. For more information, see Part locations and
location codes. Select your machine type and model number to find additional location codes, part
numbers, or replacement procedures for your system. This ends the procedure.
No:
Continue with the next step.
2. Record the first 4 characters of word 7 in the service action log. This is the bus number. Go to Card
positions and use the bus number to determine the IOA location.
Replace the USB IOA at the location indicated. For more information, see Part locations and location
codes.
Select your machine type and model number to find additional location codes, part numbers, or
replacement procedures for your system. This ends the procedure.

USBCNVT
The USB attached optical storage device or the USB to SATA converter might be failing.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes. Select your machine type and model number to see applicable
procedures for your system.
Complete the following steps:
1. Use the USB cable port location code of the I/O adapter in the serviceable event view to find the USB
cable. Then, trace the USB cable to identify the location of the USB attached SATA converter and
storage device.

USBPGD
The device that is connected to a service processor card might be failing.
Complete the following steps:
1. Is the reference code 11002610 and is the system a 5105-22E, 9008-22L, 9009-22A, 9009-22G,
9009-41A, 9009-41G, 9009-42A, 9009-42G, 9223-22H, 9223-22S, 9223-42H, or 9223-42S?
• Yes: Continue with the next step.
• No: Continue with step “3” on page 307.

306 Power Systems:

2. Use word 3 of the reference code to determine the failing item to replace.
• If word 3 is xxxx2699, there is a problem with a device connected to port location Un-P1-C1-T3. This
port is used only for firmware update and uninterruptible power supply (UPS). This port is not
available for host operating systems. Remove any unsupported devices or replace any failing
supported devices that are connected to port location Un-P1-C1-T3. If this service action does not
resolve the problem, replace the service processor card at location Un-P1-C1. This ends the
procedure.
• If word 3 is xxxx269A, there is a problem with a device connected to port location Un-P1-C1-T4. This
port is used only for firmware update and uninterruptible power supply (UPS). This port is not
available for host operating systems. Remove any unsupported devices or replace any failing
supported devices that are connected to port location Un-P1-C1-T4. If this service action does not
resolve the problem, replace the service processor card at location Un-P1-C1. This ends the
procedure.
3. Is the reference code 11002615 and is the system a 9040-MR9?
• Yes: Continue with the next step.
• No: Continue with the next failing item in the failing item list. This ends the procedure.
4. Use word 3 of the reference code to determine the failing item to replace.
• If word 3 is xxxx2D40, there is a problem with a device connected to port location Un-P1-T1 or Un-
P1-T2. This port is available for host operating systems. Remove any unsupported devices or replace
any failing supported devices that are connected to port location Un-P1-T1 or Un-P1-T2. If this
service action does not resolve the problem, replace the I/O voltage regulator module at location Un-
P1-C23. This ends the procedure.
• If word 3 is xxxx2D41, there is a problem with a device connected to port location Un-P1-C1-T1. This
port is used only for firmware update and uninterruptible power supply (UPS). This port is not
available for host operating systems. Remove any unsupported devices or replace any failing
supported devices that are connected to port location Un-P1-C1-T1. This ends the procedure.
• If word 3 is xxxx2D42, there is a problem with a device connected to port location Un-P1-C1-T2. This
port is used only for firmware update and uninterruptible power supply (UPS). This port is not
available for host operating systems. Remove any unsupported devices or replace any failing
supported devices that are connected to port location Un-P1-C1-T2. This ends the procedure.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes. Select your machine type and model number to see applicable
procedures for your system.

USBPORT
A problem that is associated with the USB port occurred.
Complete the following steps:
1. Is a location code available in the serviceable event view for this field-replaceable unit (FRU)?
• Yes: Move or replace USB devices at the location indicated. For more information, see Part locations
and location codes. Select your machine type and model number to find more location codes, part
numbers, or replacement procedures for your system. This ends the procedure.
• No: Continue with the next step.
2. Was the serviceable event logged by the adapter resource?
• Yes: Continue with the next step.
• No: Contact your next level of support. This ends the procedure.
3. Find the product activity log for the system reference code (SRC) by completing the following steps:
a. Select System Service Tools (SST).
If you cannot get to SST, select DST.

Failing function codes, failing items, and symbolic FRUs 307

Note: Do not perform an IPL of the system to get to DST.
b. In the Service Tools display, select Start a service tool.
c. In the Start a Service Tool display, select Product activity log.
d. In the Product Activity Log display, select Analyze log.
e. In the Select Subsystem Data display, select All Logs.
Note: If the SRC you are using occurred more than 24 hours ago, change the from and to dates and
times from the 24-hour default.
f. Use the defaults on the Select Analysis Report Options display by pressing Enter.
g. Find the entry in the product activity log that matches the SRC.
4. Select Display Detail Report on the Resource display.
5. Press F6 (Hexadecimal report) to display the hexadecimal information of the product activity log.
6. Look for the first occurrence of D7C1E3C8 in the hexadecimal data between offset 000180 and the
end of the hexadecimal data. D7C1E3C8 is displayed as PATH in the EBCDIC text column.
7. Record the two hexadecimal digits that immediately follow the D7C1E3C8 digits. These hexadecimal
digits are the logical USB port number.
8. Use the following table to determine the physical USB port location. Move or replace USB devices at
the location indicated. For more information, see Part locations and location codes. Select your
machine type and model number to find more location codes, part numbers, or replacement
procedures for your system.
Note: On a 9080-M9S system, if a USB cable connects to the rear of the system control unit at port
location Un-P1-T1, the device is at port location Un-P1-C5-T1 on the front of the system control unit.

Logical USB port Physical USB port

308 Power Systems:

This ends the procedure.

USER
A system operator error or user error occurred.
See the system operator information.

UX201
The printer definition table might be causing the problem.
See the original system message for cause and recovery information about the error.

UX202
A problem was detected while downloading a device Licensed Internal Code change to the device.
See the original system message for cause and recovery information about the error.

UY1Z1
There might be a cable problem.
Problems that are associated with noise might cause a workstation to fail or lose communication with the
system for various lengths of time. A motor or any device that is a source of electrical radiation might
cause noise or electrical interference. The following are common causes for noise problems:
• The cables are located near a source of electrical interference.
• The cables are loose, damaged, or not correctly connected.

UY1Z2
This error might occur if you attempted to activate more workstations than the amount allowed.
Perform one of the following to correct the problem:
• Turn off the power for the workstation that caused the error, or connect the workstation to a different
controller.
• Turn off the power for a different workstation that is connected to the same workstation controller.
See the local workstation diagrams for the physical location of workstations.
This ends the procedure.

UY1Z3
This error might be caused by a workstation that is connected to the port.
1. Complete the following steps:
a. Turn off the power for one workstation on the port
b. Check if the other workstations operate correctly.

Failing function codes, failing items, and symbolic FRUs 309

c. Repeat this for each workstation on the port.
d. The workstation that causes the problem is the one that is turned off when the others are working
correctly.
e. If you did not find the problem, continue with the next step.
2. Complete the following steps:
a. Turn off the power for all workstations on the port.
b. Turn on one workstation to check if it works when all other workstations are turned off.
c. Repeat this for each workstation on the port. The workstation that causes the problem is the one
that works when all other workstations are turned off.
This ends the procedure.

UY1Z4
An error occurred with the pass-through command between the workstation controller and the
workstation.
A failure in the Licensed Internal Code in either the workstation or the workstation controller causes this
type of error.

UY1Z5
The communication between the workstation controller and a workstation was interrupted during an
active session.
Possible causes include:
• The power for the workstation was turned off and then turned on.
• A temporary loss of power to the workstation occurred.

VIOSLOG
Correct any serviceable events in the Virtual I/O Server (VIOS) logical partition that is hosting the I/O
devices that reported the problem. If the problem in the client logical partition persists, continue with the
next failing item in the failing item list.

VIRTDRV
A virtual device problem was detected in the guest partition. Resolve any storage errors that are reported
in the serviceable event view of the host partition.

VPDPART
Look here for information about VPDPART symbolic FRU.
For more information about failing part numbers, location codes, or removal and replacement procedures,
see Part locations and location codes (http://www.ibm.com/support/knowledgecenter/POWER9/p9ecs/
p9ecs_locations.htm). Select your machine type and model number to see applicable procedures for your
system.
1. Is the reference code 1xxx8402?
• No: Continue with the next step.
• Yes: Before you exchange any parts, verify that the processors cards are installed. If you are in test
mode and you removed all of the processor cards, disregard this reference code. Otherwise, verify
that the processor cards are installed correctly. If the processor cards are installed correctly, replace
the service processor card (in certain systems, the service processor function is built into the system
backplane). Use the following table to determine the part number for the field replaceable unit
(FRU).

310 Power Systems:

Type and model Part number Description Location code
5105-22E, 9008-22L, See System parts. Service processor Un-P1-C1
9009-22A, 9009-22G, card
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S
9040-MR9 See System parts. Service processor Un-P1-C1
card assembly
9080-M9S See System parts. Service processor Un-P1-C3 or Un-P1-C4
card in the system control
unit

This ends the procedure.

2. Is the reference code 1xxx8409?
• No: Continue with the next step.
• Yes: The system did not detect any processors or memory DIMMs installed. If you are in test mode
and you removed all of the processors or memory DIMMs, disregard this reference code. If the
processor modules and memory DIMMs are installed correctly, replace the processor modules. See
System parts to determine the part number for the field replaceable unit. This ends the procedure.
3. Is the reference code 1xxx8413, 1xxx8414, 1xxx8415, or 1xxx8416?
• No: Continue with the next step.
• Yes: Use the reference code in the following table to find the FRU.
– 5105-22E, 9008-22L, 9009-22A, 9009-22G, 9009-41A, 9009-41G, 9009-42A, 9009-42G,
9223-22H, 9223-22S, 9223-42H, or 9223-42S

Reference code Action

1xxx8413 Replace processor module 1 at location Un-P1-
C47. See System parts to determine the part
number for the field replaceable unit.
1xxx8414 Replace processor module 2 at location Un-P1-
C48. See System parts to determine the part
number for the field replaceable unit.

This ends the procedure.

– 9040-MR9

Reference code Action

1xxx8413 Replace processor module 1 at location Un-P1-
C14. See System parts to determine the part
number for the field replaceable unit.
1xxx8414 Replace processor module 2 at location Un-P1-
C15. See System parts to determine the part
number for the field replaceable unit.
1xxx8415 Replace processor module 3 at location Un-P1-
C18. See System parts to determine the part
number for the field replaceable unit.

Failing function codes, failing items, and symbolic FRUs 311

Reference code Action
1xxx8416 Replace processor module 4 at location Un-P1-
C19. See System parts to determine the part
number for the field replaceable unit.

This ends the procedure.

– 9080-M9S

Reference code Action

1xxx8413 Replace processor module 1 at location Un-P1-
C15. See System parts to determine the part
number for the field replaceable unit.
1xxx8414 Replace processor module 2 at location Un-P1-
C16. See System parts to determine the part
number for the field replaceable unit.
1xxx8415 Replace processor module 3 at location Un-P1-
C19. See System parts to determine the part
number for the field replaceable unit.
1xxx8416 Replace processor module 4 at location Un-P1-
C20. See System parts to determine the part
number for the field replaceable unit.

This ends the procedure.

4. Is the reference code 1xxx8423?
• No: Continue with the next step.
• Yes: Use the following table to determine the part number for the field replaceable unit (FRU).

Type and model Part number Description Location code

5105-22E, 9008-22L, See System parts. Processor module 1 Un-P1-C47

9009-22A, 9009-22G,
Note: If the problem
9009-41A, 9009-41G,
persists, replace the
9009-42A, 9009-42G,
system backplane at
9223-22H, 9223-22S,
location Un-P1.
9223-42H, or
9223-42S

9040-MR9 See System parts. Processor module 1 Un-P1-C14

Note: If the problem
persists, replace the
system backplane at
location Un-P1.

9080-M9S See System parts. Replace processor Un-P1-C15

module 1
Note: If the problem
persists, replace the
system backplane (Un-
P1) of each system
node.

This ends the procedure.

312 Power Systems:

5. Is the reference code 1xxx84A1?
• No: Continue with the next step.
• Yes: The power distribution backplane VPD is not valid. Use the following table to determine the part
number for the field replaceable unit (FRU).

Type and model Part number Description Location code

5105-22E, 9008-22L, See System parts. System backplane Un-P1
9009-22A, 9009-22G,
9009-41A, 9009-41G,
9009-42A, 9009-42G,
9223-22H, 9223-22S,
9223-42H, or
9223-42S
9040-MR9 See System parts. Power midplane Un-P3

9080-M9S See System parts. System VPD card of the Un-P1-C6

system control unit
Note: If the problem
persists, replace the
system backplane (Un-
P1) of each system
node.

This ends the procedure.

6. Is the reference code 1xxx8410, 1xxx8420, 1xxx8470, 1xxx84C0, 1xxx84D0, 1xxx84E0, or 1xxx84F0?
• No: Continue with the next step.
• Yes: Replace the system backplane at location Un-P1. This ends the procedure.
7. Is the reference code 1xxx911C
• No: Return to Starting a repair action and look for a 1xxxyyyy SRC. Follow the actions for that SRC.
This ends the procedure.
• Yes: Two of the drawers in the multiple drawer servers have the same VPD information. Reset the
system unique identifier in one of the drawers to resolve the problem. This ends the procedure.

VRMOD
Symbolic FRU VRMOD is not supported on these models. Continue with the next FRU in the list.

VTLNTWK
A network error occurred while using a virtual tape library (VTL) device.
Contact your network administrator.

Failing function codes, failing items, and symbolic FRUs 313

314 Power Systems:
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Overview
The IBM Power Systems servers include the following major accessibility features:
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Interface information
The IBM Power Systems servers user interfaces do not have content that flashes 2 - 55 times per second.
The IBM Power Systems servers web user interface relies on cascading style sheets to render content
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users to use system display settings, including high-contrast mode. You can control font size by using the
device or web browser settings.
The IBM Power Systems servers web user interface includes WAI-ARIA navigational landmarks that you
can use to quickly navigate to functional areas in the application.

316 Power Systems:

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Contact the vendor for accessibility information about its products.

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Notices 317
Electronic emission notices
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"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-
Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
zu ergreifen und dafür aufzukommen."
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)
“. Dies ist die Umsetzung der EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG) (bzw. der EMC Richtlinie 2014/30/EU) für Geräte der Klasse A
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.

318 Power Systems:

New Orchard Road
Armonk, New York 10504
Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM Deutschland GmbH
Technical Relations Europe, Abteilung M456
IBM-Allee 1, 71139 Ehningen, Germany
Tel: +49 (0) 800 225 5426
email: [email protected]

Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 / EN 55032 Klasse A.

Japan Electronics and Information Technology Industries Association (JEITA)

Notice

This statement applies to products less than or equal to 20 A per phase.

This statement applies to products greater than 20 A, single phase.

This statement applies to products greater than 20 A per phase, three-phase.

Japan Voluntary Control Council for Interference (VCCI) Notice

Notices 319
Korea Notice

People's Republic of China Notice

Russia Notice

Taiwan Notice

IBM Taiwan Contact Information:

United States Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible
for any radio or television interference caused by using other than recommended cables and connectors

320 Power Systems:

or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Responsible Party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Contact for FCC compliance information only: [email protected]

Class B Notices
The following Class B statements apply to features designated as electromagnetic compatibility (EMC)
Class B in the feature installation information.
When attaching a monitor to the equipment, you must use the designated monitor cable and any
interference suppression devices supplied with the monitor.

Canada Notice
CAN ICES-3 (B)/NMB-3(B)

European Community and Morocco Notice

German Notice
Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur
Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2014/30/EU zur Angleichung der
Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaatenund hält die
Grenzwerte der EN 55022/ EN 55032 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung von IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung von IBM gesteckt/eingebaut werden.
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)
“. Dies ist die Umsetzung der EU-Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG) (bzw. der EMC Richtlinie 2014/30/EU) für Geräte der Klasse B
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:
International Business Machines Corp.
New Orchard Road

Notices 321
Armonk, New York 10504
Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM Deutschland GmbH
Technical Relations Europe, Abteilung M456
IBM-Allee 1, 71139 Ehningen, Germany
Tel: +49 (0) 800 225 5426
email: [email protected]

Generelle Informationen:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse B

Japan Electronics and Information Technology Industries Association (JEITA)

Notice

This statement applies to products less than or equal to 20 A per phase.

This statement applies to products greater than 20 A, single phase.

This statement applies to products greater than 20 A per phase, three-phase.

322 Power Systems:

Japan Voluntary Control Council for Interference (VCCI) Notice

Taiwan Notice

United States Federal Communications Commission (FCC) Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an IBM-authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible
for any radio or television interference caused by using other than recommended cables and connectors
or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

Responsible Party:

International Business Machines Corporation

New Orchard Road
Armonk, New York 10504
Contact for FCC compliance information only: [email protected]

Terms and conditions

Permissions for the use of these publications are granted subject to the following terms and conditions.
Applicability: These terms and conditions are in addition to any terms of use for the IBM website.

Notices 323
Personal Use: You may reproduce these publications for your personal, noncommercial use provided that
all proprietary notices are preserved. You may not distribute, display or make derivative works of these
publications, or any portion thereof, without the express consent of IBM.
Commercial Use: You may reproduce, distribute and display these publications solely within your
enterprise provided that all proprietary notices are preserved. You may not make derivative works of
these publications, or reproduce, distribute or display these publications or any portion thereof outside
your enterprise, without the express consent of IBM.
Rights: Except as expressly granted in this permission, no other permissions, licenses or rights are
granted, either express or implied, to the publications or any information, data, software or other
intellectual property contained therein.
IBM reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use of
the publications is detrimental to its interest or, as determined by IBM, the above instructions are not
being properly followed.
You may not download, export or re-export this information except in full compliance with all applicable
laws and regulations, including all United States export laws and regulations.
IBM MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS ARE
PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT,
AND FITNESS FOR A PARTICULAR PURPOSE.

324 Power Systems:

IBM®

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