TEMSInvestigation Release Note
TEMSInvestigation Release Note
4 Release Note
1 About This Release
© Infovista 2023. All rights reserved.
TEMS is a trademark of Infovista. All other trademarks are the property of their respective holders. Apple, the
Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
2 Important Information
Before using a device for mobile network data service testing, be sure to turn off Wi-Fi on the device. If Wi-Fi is
enabled, the device may run data transfers over Wi-Fi rather than over the mobile network it is camping on (even
if a correct APN has been entered).
2.2 Keeping Down Logfile Size When Running Data Services on Qualcomm and
Samsung Chipset Based Devices
This section applies to Qualcomm chipset-based and Samsung chipset-based devices, unless otherwise stated.
It is strongly recommended to follow these steps, since otherwise the PC processing load will become
excessive.
• When testing data services only, use a Log Configuration activity with the option “Optimized for Data KPI
Reports” selected. It’s recommended that a small data service is executed prior the Log Configuration in
order to configure the Log Configuration activity in the most optimal way.
• For Qualcomm chipset devices, you can alternatively either disable the DPL log (0x11EB) or set USB mode
to RNDIS+DM+MODEM. Be aware that in RNDIS+DM+MODEM mode it is not possible to apply certain
control functions such as RAT and band lock. In TEMS™ Investigation the DPL log is by default turned off in
RNDIS+DM+MODEM mode.
• When testing both VoLTE and data services concurrently, use a Log Configuration script activity with the
option “Optimized for Voice/Data KPI Reports” selected. It’s recommended that a small data service is
executed prior the Log Configuration in order to configure the Log Configuration activity in the most optimal
way.
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3 TEMS™ Investigation 23.4.4
3.1 General
4.1 General
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5 TEMS™ Investigation 23.4.2
5.1 General
• 00381432 TI 23.3.1 with IBflex - scattered SIB1 message with other issues
• 00384234 Error in calculation of 5G-NR PDSCH PRB Allocation Count
• 00455834 Unable to see NR serving cell information
• 00460300 Decoding errors on Samsung S21 BUM1 firmware
• 00464468 Nr Scell blank spaces and PCell spaces
• 00466328 WCDMA Tx power
• 00466967 TD Issue with LTE log file
• 00467235 Crashing while loading .cel file
• 00468377 Map window freezing and delay in location update after starting signal scan
• 00469304 TRP file to PRB count
• 00470461 Call Setup event missing
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7 TEMS™ Investigation 23.4
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7.2 New Connectable Devices
The Online map now have an added feature to search for cell sites by name and cell ID.
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7.3.3 Replay speed of logfiles
Playback of TRP-files have been added. Logfiles can be replayed in simulated real time speed or 2x-real time
speed. During playback the logfile data is made visible in the presentation windows, similar as in live recordings.
The existing “Fast-forward” operation remains unchanged. It loads the logfile data into the presentation windows
and is made available when the loading has finished.
Note: There may be devices where this will not work due to restrictions from OEM or Operator branding
Note: There may be devices where this will not work due to restrictions from OEM or Operator branding
New events:
• EN-DC Supported
• EN-DC Not Supported
• Inter-system Cell Reselection To NR
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7.3.10 Layer 3 Decoding Updates
Work has been done to upgrade the 3GPP layer 3 decoding to release 16. The following specifications are now
based on the latest rel-16 versions (2021-09):
• TS 38.331
• TS 24.501
• TS 24.301
• TS 24.008
None
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8 TEMS™ Investigation 23.3.1
Note: A dedicated GLS license is required on the PC for utilizing On-device testing with iPhone 13.
Specifications*:
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9 TEMS™ Investigation 23.3
Specifications*:
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*There might be regional differences in band support, please refer to https://www.devicespecifications.com,
https://www.gsmarena.com or https://phonedb.net for details
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• TEMS Connect License: Qualcomm O
*There might be regional differences in band support, please refer to https://www.devicespecifications.com,
https://www.gsmarena.com or https://phonedb.net for details
A new online map component is added to TEMS Investigation with support for online maps from both Bing and
Baidu. Supported layers are:
• Information Elements
• Events
• Cells
• Cell Lines
• Track
• Planned Roads
• Current Position
The map component is supporting Light and Dark themes, Road and Aerial view, as well as traffic information.
The new online map component requires a dedicated GLS license, and each supported map provider is also
bound to a term based GLS license.
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The vertically polarized antenna V-Pol needs to be connected to the RF1 port and the horizontally polarized
antenna needs to be connected to the RF2 port. Users need to select Sub Carrier Spacing with polarized antenna
measurement to enable this measurement. The gains for the antenna connected to each port are input
parameters which the user needs to select from the table below based on the antenna being used:
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9.3.7 Improved SMS Testing
User can choose to automatically append the timestamp and a running number (00000 – 99999) to the SMS
message content by configuring the appendTimeStamp and/or appendRunningNumber attributes under
onDeviceSmsSettingsConfiguration in Investigation.exe.config file.
With the events above, users can now configure the Chunk Size to get events defined for any payload sizes such
as the first 1000kb downloaded event etc.
There are also YouTube Chunk Downloaded, Dropbox Chunk Downloaded, HTTP Get Chunk Downloaded, HTTP
Post Chunk Uploaded, Google Drive Chunk Uploaded and Google Drive Chunk Downloaded events which
contain the values in all Chunk Log Reports received.
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9.3.11 sQlear version 3
It is now possible to perform sQLEAR RTP DL measurements on commercial devices. Using a commercial device
as MO (Mobile Originated) and TEMS device as MT (Mobile Terminated).
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• Sc 1st-12th Best GSCN 1)
• Sc 1st-12th Best MCC 1)
• Sc 1st-12th Best MNC 1)
• Sc 1st-12th Best NRARFCN 1)
• Sc 1st-12th Best PSS RP (dBm) 1)
• Sc 1st-12th Best PSS RQ (dB) 1)
• Sc 1st-12th Best PSS SINR (dB) 1)
• Sc 1st-12th Best RRC Cell Identity 1)
• Sc 1st-12th Best SSB RP (dBm) 1)
• Sc 1st-12th Best SSB RQ (dB) 1)
• Sc 1st-12th Best SSB SINR (dB) 1)
• Sc 1st-12th Best SSS Delay Spread 1)
• Sc 1st-12th Best SS SINR (dB) 1)
• Sc 1st-12th Best SSS RP (dBm) 1)
• Sc 1st-12th Best SSS RQ (dB) 1)
• Sc 1st-12th Best SSS SINR (dB) 1)
• Sc 1st-12th Best Subcarrier Spacing (kHz) 1)
• Sc 1st-12th Best Time Offset 1)
• Sc 1st-12th Best Tracking Area Code 1)
1)
List of the best information elements values for each scanned cell.
• Many LTE information elements that relate to physical cell identity has consequently been renamed “PCI”,
e.g., “Neighbor PCI”.
• NR information elements related to cell measurements have been renamed. Since different device chipsets
have different capabilities of reporting specific cell measurements, the generic cell-level measurements are
now named “Serving Cell RSRP”, “Neighbor Cell RSRQ”, etc. The old names contained “SS RSRP” etc., but
since the SS part is not accurate for all chipsets, the names have been simplified.
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• 00381432 PCTEL IBFlex missing NR SIB1 reports
• 00374085 VoNR on Huawei P40
None
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10 TEMS™ Investigation 23.2.1
• Control Functions:
• Exynos 990
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
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• 00378839 Connectivity Issue Of One Plus 9(LE2111) With TI
• 00371082 Huawei Mate 30 Pro not supporting TAC and Neighbour RSRP
• 00371650 5G NR SA MNC and MCC R&S Sc decoding
• 00378066 WIFI Cell list TI23 display
• 00360054 Quectel BC95G - wrong LTE band reported
• 00362585 LTE PDCP vs LTE PDSCH DL issue, same for NR
• 00362823 Too low throughput values
• 00368890 NR SA Primary/secondary cell measurements
• 00369427 Wrong LTE CA Info
• 00373825 Abnormal value of PDSCH Physical Throughput
• 00365023 NR PDCP, LTE PDCP mismatch
• 00367804 Reference Device (X60) incompatibility with TEMS 22.3.3
• 00380034 5G RSRP information missing
• Models:
• Control Functions:
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• SM-G996N: Qualcomm O
• sQLEAR
• POLQA v3
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
• Control Functions:
• Supported Bands*:
• 5G: n1, n3, n5, n7, n8, n20, n28, n38, n41, n77, n78, n794G:
• FDD-LTE Band 1, 2, 3, 4, 5, 7, 8, 12, 17, 20, 28, 32, 66
• TDD-LTE Band 38, 40, 41, 42
• 3G: WCDMA Band 1,2,4,5,8
• 2G: GSM 850 900 1800 1900 MHz
• Throughput capabilities:
• Supports 4x4 MIMO
• Chipset: Qualcomm SM8350 Snapdragon 888
• Audio Quality Measurements using POLQA or sQLEAR (will be available in ODM version 1.182).
• Operating System: Android 11
• TEMS Connect License: Qualcomm O
*5G connectivity may vary based on region availability and local operator support.
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11.1.3 OnePlus 9 5G / 9 Pro 5G
The OnePlus 9 5G / 9 Pro 5G is a Qualcomm based smartphone running Android 11. It supports 5G and can be
used for network testing with TEMS Investigation.
• Models:
Specifications*:
• Control Functions:
• Band Support:
• GSM:B2, 3, 5, 8
• WCDMA:B1, 2, 4, 5, 8, 9, 19
• LTE-FDD:B1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28, 32, 66
• LTE-TDD:B38, 39, 40, 41
• 5G NSA:N1, 3, 5, 7, 8, 20, 28, 38, 40, 41, 66, 77, 78
• 5G SA:N1, 3, 7, 28, 41, 78
• MIMO:LTE: B1, 3, 7, 38, 40, 41 ; 5G-NSA: N1, 3, 7, 38, 40, 41, 77, 78
• Throughput capabilities:
• 4×4 MIMO on specified bands
• Supports up to LTE DL Cat 20/UL Cat 18 (1.4Gbps / 200Mbps), depending on carrier support
• Chipset:
• POLQA
• sQLEAR
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
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Specifications:
• Band Support:
Note: To use the router with TEMS Investigation, an activation code must be retrieved from Huawei by the end
user. Infovista do not supply such codes.
• Control Functions:
• Exynos 990
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
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To use this feature, a test account must be registered, please contact TEMS Support for more information.
• Supported devices in the Samsung Galaxy S21-series: TEMS Firmware versions 4.1.13 & 4.1.100
• Supported devices in the Samsung Galaxy S20-series: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported devices in the Samsung Note20-series: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported devices in the Samsung Galaxy S10-series: TEMS Firmware versions 4.0.18, 4.1.100
• Supported devices in the Samsung Galaxy Note10-series: TEMS Firmware versions 4.0.18, 4.1.100
• Supported OnePlus 7 devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported OnePlus 8 devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported OnePlus 9 devices: TEMS Firmware versions 4.1.100
• Supported Xiaomi Mi 10 devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
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• Supported Xiaomi Mi 11 devices: TEMS Firmware versions 4.1.100
• Supported Sony Xperia 1 (mark II) devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
For details on which license is needed to run POLQA v3, please contact Infovista Sales.
• 00362464: OPPO Find X2 getting Disconnected with TEMS once camped on ESS
• 00365608: TI cannot decode DSS related IE
• 00368067: 5G SA with SM-G996B device missing protocols
• 00370579: LTE-only mode reported for EN-DC log file by RR 23.0.1 and later
• 00372808: Issues with SA display in TI 23.1
• 00370526: Layer 3 missing - X60 Standalone CarrierAggregation B28+n77
• 00370915: New X60 firmware tested on Highband, RSRP and UL Throughput missing in TI
None
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12 TEMS™ Investigation 23.1
• Models:
• Control Functions:
• Audio Quality Measurements using the POLQA algorithm will be available in the coming on-device
software update.
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
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12.2 New Devices
• Supported Bands:
• Throughput capabilities:
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
Specifications1:
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• Frequency bands:
• 5G NR: n1 / n3 / n28 (TX: 703 - 733 MHz, RX: 758 - 788 MHz) / n38 / n41 (2515 M - 2690 MHz) / n77 / n78 /
n79
• 4G FDD LTE: Band 1 / 2 / 3 / 4 / 5 / 6 / 7 / 8 / 9 / 12 / 17 / 18 / 19 / 20 / 26 / 28 / 32
• 4G TDD LTE: Band 34 / 38 / 39 / 40 / 41
• 3G WCDMA: Band 1 / 2 / 4 / 5 / 6 / 8 / 19
• 2G GSM: Band 2 / 3 / 5 / 8
• Throughput capabilities:
• NR 5G NSA
• LTE-A
• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)
• GPRS/EDGE Class 12
• Android 10
• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)
• Chipset/CPU: HiSilicon Kirin 990 5G
• Connect License: HiSilicon C
1 Depending on network and SIM-card, you need to test in the specific network to obtain a correct value for band
• Supported Bands:
• GSM:B2, 3, 5, 8
• WCDMA:B1, 2, 4, 5, 8, 9, 19
• LTE-FDD:B1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28, 32, 66
• LTE-TDD:B38, 39, 40, 41
• 5G NSA:N1, 3, 5, 7, 8, 20, 28, 38, 40, 41, 66, 77, 78
• 5G SA:N1, 3, 7, 28, 41, 78
• MIMO:LTE: B1, 3, 7, 38, 40, 41 ; 5G-NSA: N1, 3, 7, 38, 40, 41, 77, 78
• Chipset: Qualcomm Snapdragon 888, Qualcomm X60 5G modem
• Operating System: Android 11
• TEMS Connect License: Qualcomm O
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*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
• Supported Bands:
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
• Supported Bands:
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*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
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12.3.4 Support for AQM with the POLQA v3 algorithm
TEMS Investigation now has support for Audio Quality Measurements using the POLQA v3 algorithm. POLQA v3
marks a major improvement over the previous version and significantly extends its scope and applicability with full
band mode and new codec support for going towards 5G voice services and OTT voice applications while
maintaining maximum backward compatibility.
English and German speech samples are available (Eng (four sentence), Eng2, Eng3, Eng4, Eng5, Eng6, Ger) on
the following device models:
• Supported devices in the Samsung Galaxy S21-series: TEMS Firmware versions 4.1.13 & 4.1.100
• Supported devices in the Samsung Galaxy S20-series: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported devices in the Samsung Note20-series: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported devices in the Samsung Galaxy S10-series: TEMS Firmware versions 4.0.18, 4.1.100
• Supported devices in the Samsung Galaxy Note10-series: TEMS Firmware versions 4.0.18, 4.1.100
• Supported OnePlus 7 devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported OnePlus 8 devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported OnePlus 9 devices: TEMS Firmware versions 4.1.100
• Supported Xiaomi Mi 10 devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
• Supported Xiaomi Mi 11 devices: TEMS Firmware versions 4.1.100
• Supported Sony Xperia 1 (mark II) devices: TEMS Firmware versions 4.0.18, 4.1.13 & 4.1.100
For details on which license needed to run POLQA v3, please contact Infovista Sales.
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12.3.6 Improved search function in Route Finder
It is now possible to create search rules that includes Service Status in RouteFinder. This makes it possible to
make a more detailed search and identify problems in a logfile, for example users can search for HTTP Download
with Service Status Failed.
Available Service Status values:
• Failed
• Succeeded
• Stopped by User
• Stopped by Timeout
• Stopped by Event
• Not Applicable
• Stopped due to provider restart
• Stopped due to application restart
• Succeeded, will restart
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12.4 Corrected bugs
• 00339805: 00341513: NR PDCP Throughput should be combination of LTE and NR throughput when using
PDCP split
• 00361677: SMS Send Report problem with Verizon
• 00365293: NR INTRA Neighbor Cell Info strange format
• 00365023: NR PDCP, LTE PDCP mismatch
• 00362000: TI23.0 is not decoding the DTM Assignment Command (RR message)
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13 TEMS™ Investigation 23.0.1
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14 TEMS™ Investigation 23.0
• SM-G996B: Samsung H
• SM-G996U/U1/W: Qualcomm O
• Audio Quality Measurements using the POLQA algorithm will be available in coming on-device software
update.
*Depending on network and SIM-card. The device radio settings are reconfigured every time a new SIM card is
inserted to the phone, therefore, you need to test in the specific network to obtain a correct value for band support
and capabilities.
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• Sc 1st-12th MNC (Mobile Network Code for each scanned cell)
• Sc 1st-12th RRC Cell Identity (ECI E-UTRAN Call Identifier for each scanned cell, in decimal format.)
A new LTE scan indicator monitor has been introduced in the TEMS Investigation presentation view. It will
present up to 24 scanned channels and provide an indication if any valid cell is recorded for the particular channel
during the scan. This helps users to have an overview of a larger number of scanned channels (up to 24
channels).
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14.2.9 New Information Elements and Events
TEMS Investigation 23.0 has added support for the following information elements and events:
Qualcomm, Samsung and HiSilicon chipsets:
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• MAC UL Throughput Per Carrier
• MAC UL Throughput Total
• PDCCH CCE Count (Accu)
• PDCCH CCE Count (Curr)
• PDCCH DCI Format Usage Distribution Accumulated
• PDCCH DCI Format Usage Distribution Current
• PDCCH DL Grant Count Accumulated
• PDCCH DL Grant Count Current
• PDCCH UL Grant Count Accumulated
• PDCCH UL Grant Count Current
• PDSCH BLER
• PDSCH BLER TB0
• PDSCH BLER TB0 Ack Number Of
• PDSCH BLER TB0 Nack Number Of
• PDSCH BLER TB1
• PDSCH BLER TB1 Ack Number Of
• PDSCH BLER TB1 Nack Number Of
• PDSCH MCS Distribution*
• PDSCH RB Allocation Usage (%)
• PDSCH Resource Block
• PDSCH Resource Block Allocation Count
• PDSCH Resource Block Start
• PDSCH Transmission Distribution*
• PDSCH TTI Allocation Count
• PUSCH MCS
• PUSCH MCS Distribution
• PUSCH Phy Throughput
• PUSCH Phy Throughput Per Carrier
• PUSCH Resource Block
• PUSCH Resource Block Allocation Count
• PUSCH Resource Block Start
• PUSCH TTI Allocation Count
• RACH Current Tx Power
• RACH Initial Tx Power
• RACH Max Preambles
• RACH Number Of Transmits
• RACH Preamble Step
• RACH RNTI
• RACH Signature
• RACH Type
• Roaming Status
• TDD Special Subframe Configuration
• TDD UL/DL Configuration
HiSilicon chipset (NR):
• NR RACH Preamble MSG1 (event)
• NR RACH Response MSG2 (event)
• NR RACH UE Identification MSG3 (event)
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• NR RACH Contention Resolution MSG4 (event)
• NR RACH Failure (event)
• RACH Contention Resolution Duration
• RACH MSG1 Tx Power
• RACH RAR Duration
• RACH Timing Advance
• RLC DL Channel ID
• RLC DL Mode
• RLC DL Throughput
• RRC State
• Serving Cell TAC
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15 Starting and restarting the TEMS Samsung Galaxy S10
In order to boot the device using the pre-installed TEMS firmware, all models of the Samsung Galaxy S10 must
be started in the following manner:
• Power on by pressing Volume up + Bixby + Power button, release all buttons when the Bootloader warning
is displayed: Started with TEMS firmware, full functionality
If started/restarted in the following manner users can get other results:
• Tapping Restart in the phone menu: Started with Samsung original firmware, no TEMS functionality.
• Power on by pressing Volume up + Bixby + Power button, keep holding all buttons when the Bootloader
warning is displayed: Started in Recovery mode.
Bootloader warning:
To make sure that the device is running TEMS firmware, start the TEMS Status application and verify that TEMS
Command Server is Supported. If not, follow the instructions above to restart the device using TEMS firmware.
• When running Samsung Shannon based devices with Samsung’s TCP/IP logbank enabled, PDCP DL and
PDSCH Phy Throughput values can be delayed and may arrive after the actual service is finished.
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• The procedure to apply an LTE cell lock to the Samsung SM-G960F can be slow and may take up to 1
minute.
• To validate a script containing a Band lock being applied on a Samsung SM-G960F in TEMS Investigation,
the device selected to perform the Band lock must be activated.
• If using the Huawei Mate 20 X 5G EVR-AN00 in GSM or WCDMA networks, voice calls may not be executed
correctly.
16.2.1 General
Windows have a function for automatic tuning of TCP settings. Check whether that function is enabled as follows:
1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on
the Start menu).
2. Type netsh interface tcp show global and inspect the value returned for Receive Window Auto-Tuning
Level.
3. If this parameter is disabled, give the command netsh interface tcp set global
autotuninglevel=<autotunelevel> to enable it. The value of <autotunelevel> should be “highlyrestricted” if
the server you are contacting does not have RFC1323 implemented or does not support the TCP receive
window scaling factor. Otherwise, <autotunelevel> should have the value “normal”.
For LTE operation it may be necessary to adjust the MTU (Maximum Transmission Unit) size, that is, the
maximum IP packet size in bytes. The optimum MTU size depends on the network bandwidth and other factors,
so it is impossible to give a universally valid recommendation. In general, however, the faster the LTE network,
the more important it is to choose a good MTU setting to be able to approach the maximum achievable
throughput.
Here is how to change the MTU size in Windows:
4. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on
the Start menu).
5. Run the command netsh interface ipv4 show interfaces and note the identity of the relevant interface.
6. Run the command netsh interface ipv4 set subinterface <interface id from step 2> mtu=<desired MTU
setting> store=persistent.
• If TEMS™ Investigation takes a long time to start up (more than about 45 seconds), the delay may be caused
by the OS trying unsuccessfully to check the application’s Verisign certificate. If a network has been detected,
the OS will try to contact Verisign to verify that the certificate is not on the Certificate Revocation List (CRL).
TEMS™ Investigation will not continue until this procedure times out.
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1. Open your proxy to enable access to the Certificate Revocation List. The details of how to accomplish this
may vary between countries.
2. Turn off the certificate revocation check in Internet Explorer:
• Open Internet Explorer, and from the Tools menu select Internet Options.
• On the Advanced tab, under Security, uncheck the option “Check for publisher’s certificate
revocation” and click Apply.
• When installing TEMS™ Investigation under Chinese or Japanese Windows, TEMS™ Investigation will not
recognize file paths such as C:\User\<user name>\..., where <user name> contains Chinese or Japanese
characters. This will prevent proper use of the application. (Similar problems may occur with other non-ASCII
characters.)
• The user manual is missing information about newly added NR 5G Information Elements. Please contact
Infovista support for a full list of information elements.
• When using the Copy Worksheet function, any Map settings will be lost.
• When many devices are used for data collection, the number of windows in the workspace should be kept to
a minimum to lower the CPU load. It is also advisable to start a new logfile recording at least once every hour
to reduce RAM consumption.
• During logfile recording as well as during logfile replay, temporary files are created by the application to
enable the user to browse the history of the logfile. These files can become very large (3–4 times the logfile
size), the exact size depending on the number of devices activated in the application at recording time. The
temporary files are named according to the format “temsn” and created in the Windows temp directory
(default: C:\path\tmp, where the path is defined by the environment variable TMP). Make sure there is plenty
of space on the disk where the temporary directory resides. The temporary files are removed when you exit
the application; however, if the application terminates abnormally, this might not happen. The files must then
be removed manually.
• Network Connect over RAS fails under Windows 8 and Windows 10 (the IP sniffer does not start).
• Service Control Designer: If multiple Service Control Designers are open simultaneously, a script run from
one of them could fail.
• Service Control Designer: Problems may arise during script execution if a participating device is detached
from Windows, whether due to user interaction or to device instability. One thing that may occur in this
situation is duplicate recording of data in multiple logfiles.
• Service Control Designer: The Wait For example in the User’s Manual, section 12.10.6.2 does not work,
since a Wait For activity cannot be triggered by another activity that is inside a (different) while loop.
• Service Control Designer: Running multiple Synchronized Voice Call Sequence snippets (for different
devices) in a Parallel structure does not work. It is necessary to put each such snippet in its own script; the
scripts can then be run concurrently if desired.
• WCDMA SCH timeslot scans are not scriptable.
• When using the serving cell indication in the Map window to show the strongest scanned CPICH, this works
only for the 1st UMTS frequency (the one decoded into the information elements named “1st”).
• The information element “Frequent AQM Score Downlink” is not populated when loading a logfile where
uplink PESQ data has been merged in.
• When doing WhatsApp voice calls, both MT and MO side must run from a TEMS™ Investigation script.
Otherwise, the call will fail.
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• To replay TEMS Sense or TEMS Voyager logfiles in TEMS Investigation, you need to resynchronize your
Replay license in License Control Center if it was added before upgrading to TEMS Investigation 19.2 or
later.
• The drop-down selections for setting Speech Codec and Codec Rate in the Script designer do not work. To
activate/deactivate a codec/codec rate, double click on the value.
• The HTML Report Generator cannot be started when TEMS Investigation is running. Start the generator by
executing TEMS.Reportgenerator.exe located in the TEMS Investigation program folder from a command
prompt. If the computer has a TEMS Investigation Replay license, add the argument /replay to the command
TEMS.Reportgenerator.exe /replay.
• Serving Cell SSB SNR/Serving Cell SS SNR IE’s will be reported as “Not valid” from Qualcomm devices.
• When performing testing on NR networks, avoid enabling log configurations. If enabled, the recorded logfile
may not have complete NR coverage.
• On a PC running Windows 8.1, installing Oracle VM VirtualBox causes TEMS™ Investigation IP sniffing to
fail. However, a workaround is to install VirtualBox without the component “VirtualBox Bridged Networking”.
17 Contact Information
Please visit our website at www.infovista.com for contact and support information.
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