UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City
DIPLOMA AND SERVICE DEPARTMENT
QUINTIN DE BORJA HEALTH CENTER APPOINTMENT SYSTEM
Presented to the Faculty of the
College of Computing and Information Sciences
in partial fulfilment
of the course requirement in
SPECIAL PROJECT
for the program
Diploma in Application Development
2nd Semester, Academic Year 2022 - 2023
by
CHRIST ERNEST R. BINDOY
ALVIN T. CALDO
ELIJAH JAMES MENDOZA
June 2023
Table of Contents
Page No.
Dedication i
Acknowledgement ii
Approval Sheet iii
MODULE 1: PROJECT SCOPE MANAGEMENT PLAN
A. Project Description 1
B. Roles and Responsibilities 2-3
C. Project Scope and Limitation 3
D. Major Function and Deliverables 4
E. Functional Decomposition Diagram 5
MODULE 2: SOFTWARE REQUIREMENT SPECIFICATION
A. Introduction 6
B. Software Requirement 6
B1. Programming language 6-7
B2. Integrated Development Environment 7
B3. Database Management System 7
B4. Others 7-8
C. Hardware Requirement 8
D. System Features and Processes 8-9
MODULE 3: USER INTERFACE REQUIREMENT SPECIFICATION
A. Introduction 10
B. Task Profiles 10-13
C. Graphical User Interface Requirement 13
C1. List of Page/Screen 13
C2. Site Map 13-15
C3. Icons and Buttons 15-21
C4. Fonts and Color Schemes 22-23
C5. Validation and Input Masks 23
C6. Message and Notification Format 23
C7. Accessibility Options 24
MODULE 4: USER INTERFACE AND REPORT DESIGN
A. Actual Screenshot with Description 25-59
B. Actual Reports 60-63
MODULE 5: DATABASE REQUIREMENT SPECIFICATION
A. Introduction 64
B. Database Management Identification 64
C. List of Tables 64-65
D. Data dictionary and schema 66-68
E. Entity Relationship Diagram 69
F. List of Reports for System Users 70
MODULE 6: TESTING AND EVALUATION
A. Introduction 71
B. Requirements Traceability Matrix (RTM) 71-79
C. System Evaluation and User Acceptance Test (UAT) 80-106
APPENDICES
A. User Stories
B. Project Calendar
C. Project Journal
D. System Monitoring
E. Revision Checklist Form
F. Project Proposal Form
G. Turn it in Certification
H. Endorsement for Final Defense
I. Acceptance Form of Technical Adviser
J. Client’s Transcript
K. Client’s Reply Letter
L. User Acceptance Evaluation Form/ Survey Questionnaire
M. Resume of Members
LIST OF TABLES
Table No. Title Page No.
1.1 Project Team 2-3
1.2 Major Functions and Deliverables 4
3.1 User Task Profile 10-13
4.1 Actual Reports 60-61
5.1 List of Tables 64-65
5.2 Data Dictionary And Shema 66-68
5.3 List of Reports for System Users 70
6.1 Respondent’s Gender 80
6.2 Respondent’s Age Group 81
6.3 Respondent’s Category 82
6.4 Functional Completeness 83
6.5 Functional Correctness 84
6.6 Functional Appropriateness 85
6.7 Maturity 86
6.8 Availability 87
6.9 Recoverability 88
6.10 Appropriateness Recognizability 89
6.11 Learnability 90
6.12 Operability 91
6.13 User Error Protection 92
6.14 User Interface Aesthetics 93
6.15 Accessibility 94
6.16 Supportability 95
6.17 Time Behavior 96
6.18 Resource Utilization 97
6.19 Capacity 98
6.20 Confidentiality 99
6.21 Integrity 100
6.22 Accountability 101
6.23 Authenticity 102
6.24 Achievability 103
6.25 Summary of Evaluation 104-106
LIST OF FIGURES
Figure No. Title Page No.
1.1 Functional Decomposition Diagram of Appointment System 5
3.1 Site Map of Landing Page 13
3.2 Site Map of Patient Page 14
3.3 Site Map of Health Staff Page 14
3.4 Site Map of Admin Page 15
4.1 Patient Database 62
4.2 Health Staff Database 62
4.3 Pending Appointments Database 62
4.4 Confirmed Appointments Database 62
4.5 Finished Appointments Database 62
4.6 Cancelled Appointments Database 63
5.1 Entity Relationship Diagram 69
6.1 Respondent’s Gender 80
6.2 Respondent’s Age Group 81
6.3 Respondent’s Category 82
6.4 Functional Completeness 83
6.5 Functional Correctness 84
6.6 Functional Appropriateness 85
6.7 Maturity 86
6.8 Availability 87
6.9 Recoverability 88
6.10 Appropriateness Recognizability 89
6.11 Learnability 90
6.12 Operability 91
6.13 User Error Protection 92
6.14 User Interface Aesthetics 93
6.15 Accessibility 94
6.16 Supportability 95
6.17 Time Behavior 96
6.18 Resource Utilization 97
6.19 Capacity 98
6.20 Confidentiality 99
6.21 Integrity 100
6.22 Accountability 101
6.23 Authenticity 102
6.24 Achievability 103
6.25 Weighted Mean of Respondents 106