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Statistical Process Control01

The document discusses statistical process control (SPC) techniques used to establish operational limits for acceptable variation and enhance process consistency and predictability. SPC provides methods for process control and improvement using tools like control charts, scatter diagrams, and metrics for effort slippage, schedule slippage, and defect density. SPC charts can be generated from IPMS and analyzed at the project and organizational unit levels.

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vinay plm
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75 views1 page

Statistical Process Control01

The document discusses statistical process control (SPC) techniques used to establish operational limits for acceptable variation and enhance process consistency and predictability. SPC provides methods for process control and improvement using tools like control charts, scatter diagrams, and metrics for effort slippage, schedule slippage, and defect density. SPC charts can be generated from IPMS and analyzed at the project and organizational unit levels.

Uploaded by

vinay plm
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Statistical Process Control (SPC)

What is SPC? Why do we need SPC?


SPC is a technique used to establish To enhance consistency of the
operational limits for acceptable process.
variation. To enhance predictability of the
process.
SPC provides techniques for process For process improvements.
control and change. To gain competitive advantage.
To meet client requirements.
Few techniques to do SPC: Few project metrics under SPC:
Scatter diagrams Effort Slippage
Regression analysis Schedule Slippage
Check sheets Code Review Effectiveness
Pareto charts Defect Density
Run charts Bad Fixes
Control charts SLA Compliance
XmR charts
For more details, please refer to Metrics
deployment plan

SPC Charts can be generated from IPMS. Two levels of SPCs would be prepared and analyzed - Project Level and IOU Level.
Project Level SPCs would be plotted and analyzed by Project Leaders. IOU Level SPCs would be plotted and analyzed by IOU PEG.

1. Using the terminology of statistical control, the variation within a stable


system

a. is random variation.
b. results from common causes.
c. is predictable within a range.
d. a and b.
e. all of the above.

2. Using the terminology of statistical control, the variation outside the control
limits on an X-bar or range chart

a. is viewed as uncontrollable.
b. is assumed to have been caused by special or assignable causes.
c. indicates that the system is probably out of control.
d. b and c.
e. all of the above.

3. One type of error a manager can make is to blame a worker for an


undesirable variation that is caused by the system. Refer to this as a type I
error. Another type of error a manager can make is to blame the system when a
worker caused the undesirable variation. Refer to this as a type II error. If a

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