Training and development policy
Objective :
To ensure that all employees are competent, skilled and have the right
attributes to perform their current and future jobs in an effective manner.
Vision :
All employees and trainees
Description: Policy guidelines
o The training department prepares the annual training plan in
December of each year. This plan should include all specific
training programs , target personnel , suppliers, dates, monitoring
and tracking mechanism, as well as an assessment of the
effectiveness of this plan.
o The annual training plan is reviewed and approved by the Human
Resources Management Committee.
o The training department will develop various educational tools and
methods to make training and development more effective and
convenient.
Identify training needs
Various tools, annual evaluations, performance reviews, meetings, etc. will be
used to determine the needs of business training And individual training
needs .
It will depend TNA The current and future job requirements of
employees related to the company's strategies. Training Need
Analysis Analysis Training needs.
Individual training needs will be determined once a year , and department heads will
be involved in determining training needs. The training department will discuss
training needs with managers whenever necessary.
Nominations
Any employee can request to attend a training course, which should be
reviewed and recommended by the head of the department, and should be in
line with the training needs specified in the performance appraisal form and
included in the annual training plan.
All nominations for external courses of senior management must be initiated
by the heads of departments with justification; final approval must be
obtained from the head Executive .
All nominations for external and local courses for employees below the senior
management level will require the approval of the director of the HR
department on the recommendation of the head of the department and the
training director.
Only outstanding employees are entitled Those who have achieved an
excellent performance rating attend training courses abroad.
All training programs with a total cost of more than 1000 JD requires the
approval of the CEO.
All training programs whose total cost ranges from 500-1000 JD requires the
approval of the head of the human resources department.
All training programs whose total cost is less than 500 JD requires the
approval of the training manager.
The HR department may refund the training costs of a non-attending
employee if a strong reason is not provided, regardless of the date of the
withdrawal request, except for cases when prior approval is obtained from
the head of human resources. This applies to all courses including internal
and external courses.
Effectiveness of training
The training department takes feedback from participants in all courses.
The effectiveness of the training will be evaluated periodically (Once a year,
the) At the organizational level, as appropriate.
Types of training:
The company offers a wide range of training resources, detailed below:
Internal programs
All courses organized by / Implemented by the training department with
interns / External members of the company.
The company will use certified external training consultants for those
training needs that internal trainers cannot meet.
When the training is conducted on a Friday or an official
holiday (Patriotism ), Participants can take a compensatory day off on any
other working day with the approval of the head of their department and
back to the head of the human resources department .
Local training
Training organized by any Center and offered in Jordan is considered local
training
Training abroad
Training courses held outside Jordan will be defined as training abroad.
On-the-job training
Most departments provide on-the-job training for various department
functions. These sessions can be formal or informal conducted in groups or
on an individual basis for what the employee's need requires.
Self-development
Employees are encouraged to learn on their own initiative.
E-learning
Each employee will be encouraged to complete at least one relevant self-
learning course per year.
Coaches
Selection and performance
To ensure the quality of the training provided, all instructors must meet the
testing criteria as a coach.
The selection criteria will include but are not limited to:
Area of expertise.
Competence in presentation, communication and interpersonal
skills.
Experience in conducting training programs.
Language proficiency for conducting training programs.
Internal trainers
The company will encourage employees with experience and competence in
technical areas to train personnel.
Internal trainers will be certified only if they meet the selection criteria.
Internal trainers will be compensated between 20 Dinara to 70 Dinara for
designing, developing and delivering training courses.
External trainers
The company must hire external training consultants who meet the
selection criteria for those training needs that internal trainers cannot
meet.
Travel training
Approvals must be obtained as follows:
Accreditation authority Level
Director General
Director Human resources
Actions:
Training policy procedures
Forms and checklist:
Training course nomination form
