Troubleshooting
Troubleshooting
TROUBLE SHOOTING
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4. TROUBLE SHOOTING
RS22H* , RSH7*
Press the Power Freeze and the Fridge buttons for 8 seconds at the same time.
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1) Forced Operation
1-1) For all model
• When the Fridge button is pressed once at the Test mode. FF lights up on the Display Panel
indicating Forced Operation. At this time, if sends out “Beeping” sound.
• At the Forced Operation, when you press the Fridge button once, OF r lights up on the Display
Panel.
* All Forced Operation (FF/OF r) : 3450RPM
1-2) When Forced Operation is selected, the Comp starts operating immediately without a 10-minute
delay at any operating mode. At this time, when it is in the middle of Defrost, Defrost will be stopped
immediately and Forced Operation will be performed.
1-3) When Forced Operation is selected, Comp and F-Fan (Freezer Fan) operates continuously.
• FF : Fridge compartment will be controlled according to its set temperature.
• OF r : Fridge compartment will be off (For checking TDM Valve; F Valve Open, R Valve Off)
1-4) When Forced Operation is selected, the Freezer temperature will be set to -25°C and the Fridge
temperature will be set to 1°C automatically.
1-5) During the Forced Operation, the Power Freeze and the Quick Cool functions do not work.
When the Power Freeze or the Quick Cool is selected, its indicator lamp will be turned off in 10
seconds automatically.
1-6) To cancel the Forced Operation in the middle of its operation, plug out and in the unit or perform the
Test cancellation mode as the section 3) below.
1-7) With the Forced Operation, it sends out "Beeping" sound (0.25 sec On and 0.75 sec Off) until the
Forced Operation is completed and the sound can't be turned off.
2) Forced Defrost
2-1) When you press the Fridge button one more time at Fridge Off Forced Operation [OF r], rd lights up
on the Display Panel. At this time, the Forced Operation stops immediately and R-Defrost will be
performed at the same time.
2-2) When you press the Fridge button one more time at Forced R-Defrost [rd], Fd lights up on the
Display Panel. At this time, FR-Defrost will be performed at the same time.
2-3) At this time, it will send out “Beep” sound for 3 seconds and then it will perform Forced F/R-Defrost
while sending out “0.5 sec On and 0.5 sec Off” sound.
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Press the Power Freeze and the Vacation (or Power Cool) buttons for 8 seconds at the same time.
2-1) When the the Power Freeze and the Vacation (or Power Cool) buttons are held down for 6
seconds at the same time during normal operation, the temperature setting display will blink at an
interval of 0.5 sec for 2 seconds. When the Power Cool and the Operation buttons are held down
for 8 seconds (including the 2-second LED blinking) at the same time, it sends out "Ding-Dong"
sound and goes into the Self-Diagnosis function.
2-2) When it goes into the Self-Diagnosis, the entire display panel goes off and when there is any error,
relevant segments will blink at an interval of 0.5 sec. (Refer to Self-Diagnosis Check List below)
2-3) When there is error, segment blinking continues for 60 seconds and it goes to the normal
operation mode, sending out "Ding-Dong" sound, regardless of its correction.
2-4) Buttons won't work during Self-Diagnosis.
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COOLSELECT ZONE
7 E Open Short
SENSOR
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1) When the Power Freeze and the Vacation (or Power Cool) buttons are held down together for 6
seconds during the normal operation, the Fridge and Freezer temperature LEDs will blink for 2
seconds at an interval of 0.5 sec.
2) At this time, when taking your fingers off the Power Freeze and the Vacation (or Power Cool) buttons
and pressing the Fridge (sending out a "Ding-Dong" sound, it goes into the Load Status Display
function.
3) The Load Status Display mode shows the loads which MICOM sends out operational signals to.
It only means that there are operational signals from MICOM. So, it does not indicate that those
signalled loads are in operation. And, even though a specific part is displayed as in-operation, it may
not operate due to its own defect or the defective relay on PCB.
4) The Load Status Display lasts for 30 seconds and it goes back to the normal operation mode.
RS22H* , RSH7*
When the Display Panel blinks for 2 seconds after pressing the Power Freeze and the Vacation (or
Power Cool) for 6 seconds at the same time Take your fingers off from all the buttons and press the
Fridge button.
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Freezer Fridge
a a
f b f b
g g
e c e c
d d
16 WATER TANK HEATER Fridge Water Tank Heater On Freezer first digit a
21 NORMAL CONDITIONS & All Off(22~33 ) Fridge second digit e,f LED all Off
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1) If the panel display is reset upon instant power failure, it will trigger nonsense calls at the call center.
To prevent this, the following measure is implemented into the unit. Upon the power supply, it
initializes the unit or brings back its previous settings based on the Freezer temperature.
2) Upon the initial power on, it checks its Freezer temperature. When it is lower than +5 , it is to be
considered as an instant power failure and it brings back all its previous operation functions (Power
Freeze, Power Cool, Vacation, Freezer Settings, Fridge Settings, Ice Type, Child Lock, etc) related to
the panel display.
3) When it is higher than +5 , it is to be considered as a long-period power failure and it will initialize the
panel display (Freezer: -20 , Fridge: 3 , Cubed).
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Exhibition Mode
1) When the Power Freeze and the Fridge buttons are pressed at the same time for 8 seconds during
the normal operation, it will be set to the Exhibition mode.
2) When the Exhibition mode is activated, the display panel and all the functions will work normally, but
the compressor and the Condenser Fan remain off.
3) To deactivate the Exhibition Mode, do the Exhibition entering mode again or turn off the power.
4) When the Freezer or the Fridge temperature becomes over 65 , the Exhibition mode will be
Eliminated and the unit will go to the normal operation mode.
Press the Power Freeze and the Freezer buttons for 8 seconds at the same time.
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● At the normal operation mode, press the Freezer and the Vacation (or Power Cool) buttons for 12
seconds at the same time. Then, the Display Panel will be shifted to the Option Setting mode.
Press the Freezer and the Vacation (or Power Cool) buttons for 12 seconds at the same time.
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RS22H* , RSH7*
Option Item
Option Value Decrease
Decrease
Option Item
Option Value Increase
Increase
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● When the display is converted to Option Setting mode, the entire display is to be turned off except the
Fridge & Freezer 7-SEG LEDs as follows.
NOTE The units are shipped out with all their data being cleared. i.e. the setting values are "0" for all
together. But, for the purpose of quality improvement, the settings can be changed before
being shipped out, make sure to check relevant SVC bulletins.
2) With the Option Setting mode, "0" blinks on both of the Fridge and the Freezer sections. (Generally,
they are set to "0" at both the Fridge and the Freezer sections. But, they can be changed for the
purpose of quality improvement.) - When "0" blinks on the Fridge section, it is set to the Freezer
Option Setting and the Freezer temp code will be displayed on the Freezer temp section.
3) If the Freezer temp code is set to "6" as the following table after setting the Fridge section to "0", the
Freezer base temperature is to be lowered by -3 (Refer to the Freezer temperature setting image.)
: In 15 seconds after completing the adjustment, MICOM is to store the setting value in EEPROM and
it goes back to the normal display mode, deactivating the Option Setting mode.
4) The above Option Setting is the same for both of the Dispenser model and the No-Dispenser model.
5) With the same method as the above, you can control the Fridge temperature, the water supply
quantity, the Ice-Maker sensor temperature and the Cool Select Zone temperature.
6) Make sure not to change the factory-set default values otherwise exception cases. Also, the Option
Setting is to be completed when it goes back to the normal display mode in 20 seconds. So, do not
turn off the unit before it goes back to the normal display mode.
NOTE There are more functions which can be adjusted. But, they are not to be described in this
manual because they are not actually related to the diagnosis of the unit. (Do not change the
option settings other than the ones described in this manual)
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The following option applies to models with Ice-Maker or Cool Select Zone.
Basic models do not have the following functions.
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The following option applies to models with Ice-Maker or Cool Select Zone.
Basic models do not have the following functions.
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4-2-9) When Crush (Crushed Ice) & Cube (Cubed Ice) does not operate well .........66
4-2-15) When Crush (Crushed Ice) & Cube (Cubed Ice) does not operate well .......72
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The voltage NO
across BD1 is about
300 VDC.
YES Check PBA pattern &
Replace BD1
The voltage NO
between C & S pin of TOP246YN is
about 5.8V
The voltage NO
across C109 is about 5V
Normal
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NO
COMP connector(4pin) is good
Normal
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Start
F/R-DEF Sensor is NO
normal(with Self Diagnosis)
YES
NO It goes back to
Cooling Operation after
heating
Check all the sensors YES
Note W h e n F / R - D E F S e n s o r i s
higher than +10 ℃ and +17 ℃ , it
will stop heating and go back to Normal
Cooling Operation.
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- When there is sensor error, display panel show that. When it occurs during the initial power on time, display
panel keeps blinking relevant 7-SEG and the refrigerator go into the emergency operation mode.
- Under the emergency operation mode, the refrigerator can not do its normal operation. So check out with the
Self Diagnosis in this manual.
1) When the Ambient Sensor is defective,
Start
MAIN PBA NO
connector (CN40) is inserted
properly.
Repair the defective contact
YES
of the connector or insert
the connector properly
Ambient Temp Sensor NO
is ok.
Ambient-Sensor : Read
the resistance between
CN40 #1 and #2
YES
Compare the room temp.
with sensed temp. using PBA & Thermistor are ok.
Check the contact of the Replace Thermistor
Temp-Resistance Table.
connector again.
2) When the Fridge Temp Sensor is defective (also applied to other sensors)
Start
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Door is ajar
Door is closed
completely?
Romove causes after
Closed well comprehending the
condition of interference
YES by door gasket or food etc
F/D Door Reed Switch
is normal?
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This model has a buzzer on the Panel PBA. If the buzzer does not sounds when button is pressed,
Forced Operation, door open and disconnection with Main PBA, check out defective soldering on PBA or
buzzer damage. (It is recommended replacing Panel PBA if components are damaged)
※ It could be unable to hear in case there is heavy noise or built-in environment.
Start
"DingDond" NO
Sounds when a button on the
display panel is pressed
NO Normal
YES
The Buzzer surface is
broken or bended.
NO Buzzer Breakage
Replace Buzzer or Panel PBA
YES
Buzzer lead comes off
from the vibration plate.
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4-2-6) When PANEL PBA operates abnormally
1) When PANEL PBA does not light up or partially does
Start
YES
Child Lock is on
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NO
COMP is on?
Freezer/Fridge/Home NO
Bar Door S/W is closed.
Reading with Door closed. Plug in again after 5 Upon the initial power on,
-.OPEN 5V, CLOSE 0V minutes from the power off. Comp and F/R/C-Fan operate
for 5 minutes regardless of
the conditions.
For C-FAN For R-RAN For F-FAN
Note
Possible Causes
Pulse signal(FG) generated from the Fan motor rotation is transmitted through CN75 #5(F), #6(R), #7(C) 1. Defective FAN-MOTOR
Micom senses these signal. 2. Contact problem at the terminal
If Micom senses no signal, Micom make Fan Motor stop for 10 sec and try to operate it again. Micom keeps 3. FG signal error
doing the same procedure 4 times until Micom receive the signal. (Refer to Fan-Motor circuit in this manual)
If it still fails, MICOM stop trying for 10 minutes.
This procedure prevents the motor from overload when foreign substances such as ice built up around the
motor restrict motor rotation.
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4-2-8) When the internal lamp of the freezer/fridge does not light up
Reference
1. When the DOOR is open, the DOOR S/W becomes OPEN. Micom senses 5V from Door S/W and recognizes that
the Door is open. If 5V has sensed for more than 2 minutes, buzzer will sounds “DingDong” every 1 minute.
Therefore, if the DOOR S/W is defective, it can generate the “Ding Dong” sound every 1 minute.
2. ON/OFF control of the internal lamp is linked with the DOOR S/W.
Start
NO(LED LAMP)
Is it a light bulb? Reed S/W : Open when
door is open Short when
YES door is closed
RY76 RY75
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4-2-9) When Crush (Crushed Ice) & Cube (Cubed Ice) does not operate well
When ice S/W is pressed, NO When ice S/W is pressed, the voltage
the voltage across CN70 #5 & CN73 #1 is NO
across CN70 #5 & CN73 #3 is
about AC230V about AC230V
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Start
YES
NO
Comp is operating.
YES
Replace Main PBA
(Micom or IC72 defect)
Resistance between NO
CN70 #3 & CN72 #7 is
about 13Kohm
YES If it is 0 , Check if Heater is broken.
If it is , Check if wire is broken.
If it is abnormal resistance, replace
MAIN PBA is normal. Heater.
-- Check other parts.
Check Water Tank Heater Wire.
Check if the Heater is open.
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Start
Is the confirming
sound of the valve operation heard YES Normal(Check Ice
when Ice maker test switch water valve hose)
pushed?
NO
YES
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Start
Is the confirming
sound of the valve operation heard YES Normal(Check Ice
when dispenser switch water valve hose)
pushed?
NO
NO
Is the valve unit normal? Replace Valve
YES
YES
YES
YES
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Is Cubed or
Crushed Ice mode selected on the NO
Display PANEL?
YES Select cubed or crushed
Ice
Is the DISPENSER NO
switch selected?
Select the DISPENSER
YES
switch
Is the sensing NO
SWITCH connection
normal?
Check/Repair the Housing
YES connector
Is the switch NO
Operating Condition of Dispenser pressed area normal when
motor rotates?
Open/Close Check/Repair the Motor Rotation
CN50 - Switch 1,2 Operating YES pressing area
Close Open
Ice Route Switch 1 CN30 #1 0V 0V Are the voltage of NO
CN30 #1 & #2 normal?
Ice Route Switch 2 CN30 #2 0V 5V
Normal
NO
Main PBA - Check the wire OPEN/SHORT between the Ice Route Motor Rotation sensin switches.
Check the Short of Ice Route Motor Control Circuit SSR71 in the MAIN PBA.
Replace the MAIN PBA or the Dispenser Cover Motor.
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