Wi-Fi 4G LTE Router

User Guide

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Copyright Statement
© 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved.

is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.

Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute the warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda! Please read this user guide before you start.

Conventions
This user guide is applicable to 4G09, 4G06 and 4G03. Unless specified, 4G09 is used for illustration
in this guide. The contained images and UI screenshots are subject to the actual products.

Product model Description

4G09 AC1200 Dual-band Wi-Fi 4G+ LTE Router

4G06 N300 Wi-Fi 4G VoLTE Router

4G03 N300 Wi-Fi 4G LTE Router

The typographical elements that may be found in this document are defined as follows.
Item Presentation Example

Cascading Menus > Click Status > Device Status

Parameter and value Bold Set User Name to Tom.

UI control Bold On the Policy page, click the OK button.

Variable Italic Format: XX:XX:XX:XX:XX:XX

Message “” The “Success” message appears.

The symbols that may be found in this document are defined as follows.
Item Meaning

This format is used to highlight information of importance or special interest.

Ignoring this type of note may result in ineffective configurations, loss of data or
damage to device.

This format is used to highlight a procedure that will save time or resources.

For more documents

If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.

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 Document Description

It introduces how to set up the device quickly for internet access, the descriptions
Quick Installation Guide
of LED indicators, ports, and buttons, FAQ, statement information, and so on.

It introduces how to set up more functions of the device for more requirements,
User Guide
including all functions on the web UI of the device.

It introduces the basic information of the device, including product overview,

Data Sheet
selling points, and specifications.

Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Global: (86) 755-27657180
(China Time Zone)

United States: 1-800-570-5892

(Toll Free: 7 x 24 hours) [email protected]
Hotline Email
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)

Hong Kong: 00852-81931998

https://www.tendacn.com/
Website

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Contents
1 Get to know your device ............................................................................................................ 1
1.1 Introduction ........................................................................................................................ 1
1.2 LED indicators ...................................................................................................................... 1
1.3 Ports and buttons ................................................................................................................ 3
1.4 Label .................................................................................................................................... 5
2 Web UI ....................................................................................................................................... 6
2.1 Log in to the web UI ............................................................................................................ 6
2.2 Log out of the web UI .......................................................................................................... 7
2.3 Web UI layout ...................................................................................................................... 8
3 Internet status ............................................................................................................................ 9
3.1 Internet status ..................................................................................................................... 9
3.1.1 Under 3G/4G router mode ....................................................................................... 9
3.1.2 Under wireless router mode ................................................................................... 12
3.2 Wireless information ......................................................................................................... 16
3.3 System information ........................................................................................................... 17
3.3.1 Basic information .................................................................................................... 17
3.3.2 Connection status ................................................................................................... 18
3.3.3 LAN status............................................................................................................... 19
3.3.4 Wi-Fi status ............................................................................................................. 20
3.3.5 IPv6 status .............................................................................................................. 21
3.4 Online device information ................................................................................................. 22
3.4.1 Add devices to the blacklist .................................................................................... 22
3.4.2 Remove devices from the blacklist ......................................................................... 23
4 Internet settings ....................................................................................................................... 24
4.1 Access the internet with a SIM card .................................................................................. 24
4.1.1 Change mobile network preference ....................................................................... 25
4.1.2 Create an APN profile mannully to access the internet .......................................... 27
4.2 Access the internet through the WAN port ....................................................................... 28
4.2.1 Access the internet with a PPPoE account .............................................................. 28
4.2.2 Access the internet through dynamic IP address .................................................... 30
4.2.3 Access the internet with static IP address information ........................................... 32

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5 Wi-Fi settings............................................................................................................................ 35
5.1 Wi-Fi name & password .................................................................................................... 35
5.1.1 Overview ................................................................................................................ 35
5.1.2 Separate the 2.4 GHz Wi-Fi name from 5 GHz Wi-Fi name ..................................... 36
5.1.3 Change the Wi-Fi name and Wi-Fi password .......................................................... 37
5.1.4 Hide the Wi-Fi network........................................................................................... 38
5.1.5 Connect to a hidden Wi-Fi network ........................................................................ 39
5.2 Wi-Fi schedule ................................................................................................................... 41
5.2.1 Overview ................................................................................................................ 41
5.2.2 An example of configuring Wi-Fi schedule.............................................................. 41
5.3 Wireless repeating (wireless router mode) ....................................................................... 43
5.3.1 Overview ................................................................................................................ 43
5.3.2 Extend the existing Wi-Fi network .......................................................................... 44
5.4 Channel & bandwidth ........................................................................................................ 54
5.5 Transmit power ................................................................................................................. 56
5.6 WPS ................................................................................................................................... 57
5.6.1 Overview ................................................................................................................ 57
5.6.2 Connect devices to the Wi-Fi network using the WPS button ................................ 57
5.6.3 Connect devices to the Wi-Fi network through the web UI of the router ............... 59
5.6.4 Connect devices to the Wi-Fi network using the PIN code of the router ................ 61
5.7 Beamforming+ ................................................................................................................... 62
5.8 AP mode (wireless router mode) ....................................................................................... 64
5.9 Anti-interference ............................................................................................................... 70
6 SMS (3G/4G router mode) ....................................................................................................... 71
6.1 Manage SMS messages ..................................................................................................... 71
6.1.1 Send SMS messages................................................................................................ 71
6.1.2 Delete SMS messages ............................................................................................. 73
6.2 Set the message center number ........................................................................................ 75
6.3 Inquire information by sending USSD commands ............................................................. 76
7 Guest network .......................................................................................................................... 77
7.1 Overview ........................................................................................................................... 77
7.2 An example of configuring the guest network ................................................................... 79
8 Parental control ........................................................................................................................ 81
8.1 Overview ........................................................................................................................... 81
8.2 Configure the parental control rule ................................................................................... 82

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 8.3 An example of adding parental control rules ..................................................................... 83
9 VPN .......................................................................................................................................... 85
9.1 PPTP server ....................................................................................................................... 85
9.1.1 Overview ................................................................................................................ 85
9.1.2 Enable internet users to access resources of the LAN ............................................ 86
9.2 Online PPTP users .............................................................................................................. 91
9.3 PPTP/L2TP client ................................................................................................................ 92
9.3.1 Overview ................................................................................................................ 92
9.3.2 Access VPN resources with the router .................................................................... 93
10 IPv6 (wireless router mode) ..................................................................................................... 94
10.1 IPv6 WAN settings ........................................................................................................... 94
10.1.1 Connect to the IPv6 network of ISPs ..................................................................... 94
10.1.2 IPv6 tunnel ......................................................................................................... 102
10.2 IPv6 LAN settings ........................................................................................................... 117
11 Advanced settings .................................................................................................................. 119
11.1 Operating mode ............................................................................................................ 119
11.1.1 Overview ............................................................................................................ 119
11.1.2 Set the router to wireless router mode .............................................................. 119
11.2 SIM PIN (3G/4G wireless router mode) ......................................................................... 122
11.2.1 Unlock the SIM card ........................................................................................... 122
11.2.2 Disable PIN lock for the SIM card ........................................................................ 125
11.2.3 Set a PIN code for the SIM card .......................................................................... 126
11.2.4 Change the PIN code of SIM card ....................................................................... 126
11.3 Mobile data ................................................................................................................... 127
11.3.1 Overview ............................................................................................................ 127
11.3.2 An example of mobile data configurations ......................................................... 128
11.4 Bandwidth control ......................................................................................................... 130
11.4.1 Overview ............................................................................................................ 130
11.4.2 Set the upload and download speed limit for users ........................................... 130
11.5 IPTV (wireless router mode) .......................................................................................... 132
11.5.1 Overview ............................................................................................................ 132
11.5.2 Watch IPTV programs through the router........................................................... 133
11.5.3 Watch multicast videos through the router ........................................................ 134
11.6 Tenda WiFi App (wireless router mode) ........................................................................ 136
11.7 Sleeping mode ............................................................................................................... 140

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 11.8 LED control .................................................................................................................... 141
11.9 Filter MAC address ........................................................................................................ 142
11.9.1 Overview ............................................................................................................ 142
11.9.2 Only allow specified device to access the internet ............................................. 142
11.10 Firewall ........................................................................................................................ 145
11.11 Static route .................................................................................................................. 146
11.11.1 Overview .......................................................................................................... 146
11.11.2 Add a static route rule ...................................................................................... 147
11.12 DDNS ........................................................................................................................... 149
11.12.1 Overview .......................................................................................................... 149
11.12.2 Enable internet users to access LAN resources using a domain name .............. 150
11.13 Virtual server ............................................................................................................... 153
11.13.1 Overview .......................................................................................................... 153
11.13.2 Enable internet users to access LAN resources ................................................. 153
11.14 DMZ host ..................................................................................................................... 157
11.14.1 Overview .......................................................................................................... 157
11.14.2 Enable internet users to access LAN resources ................................................. 157
11.15 UPnP ............................................................................................................................ 161
11.16 TR069 .......................................................................................................................... 162
12 System settings....................................................................................................................... 165
12.1 LAN settings................................................................................................................... 165
12.2 DHCP reservation .......................................................................................................... 167
12.2.1 Overview ............................................................................................................ 167
12.2.2 Assign static IP addresses to LAN clients ............................................................. 167
12.3 WAN settings (wireless router mode) ............................................................................ 169
12.3.1 Change MTU value.............................................................................................. 169
12.3.2 Change the WAN speed and duplex mode ......................................................... 170
12.3.3 Change the MAC address of the WAN port......................................................... 171
12.3.4 Change the service name and server name ........................................................ 171
12.4 Time settings ................................................................................................................. 173
12.4.1 Sync system time with the internet time ............................................................ 173
12.4.2 Set the time manually......................................................................................... 173
12.5 Login password .............................................................................................................. 174
12.6 Reboot and reset ........................................................................................................... 175
12.6.1 Reboot the router ............................................................................................... 175

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 12.6.2 Reset the router.................................................................................................. 175
12.7 Upgrade firmware ......................................................................................................... 177
12.7.1 Online upgrade ................................................................................................... 177
12.7.2 Local upgrade ..................................................................................................... 178
12.8 Backup/Restore ............................................................................................................. 180
12.8.1 Backup the configurations of the router ............................................................. 180
12.8.2 Restore previous configurations of the router .................................................... 181
12.9 Remote management .................................................................................................... 183
12.9.1 Overview ............................................................................................................ 183
12.9.2 Enable Tenda techical support to acces and manage the web UI ....................... 184
12.10 System status............................................................................................................... 186
12.10.1 Basic information .............................................................................................. 186
12.10.2 Connection status ............................................................................................. 187
12.10.3 LAN status ......................................................................................................... 189
12.10.4 Wi-Fi status ....................................................................................................... 190
12.10.5 IPv6 status ........................................................................................................ 191
12.11 System log ................................................................................................................... 192
12.12 Automatic maintenance .............................................................................................. 193
Appendix ....................................................................................................................................... 194
A.1 Configuring the computer to obtain an IPv4 address automatically................................ 194
A.1.1 Windows 10 ......................................................................................................... 194
A.1.2 Windows 8 ........................................................................................................... 197
A.1.3 Windows 7 ........................................................................................................... 199
A.2 Acronyms and abbreviations ........................................................................................... 201

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1 Get to know your device
1.1 Introduction
The Wi-Fi 4G router series, powered by built-in 4G module, provides fast 4G LTE internet access. It
realizes instant internet access with just a SIM card and achieves simultaneous communication
with multiple devices. Different models feature varied performance and functions.
Model
4G03 4G06 4G09
Feature

4G LTE category CAT4 CAT4 CAT6

Wi-Fi network 2.4 GHz 2.4 GHz 2.4 GHz & 5GHz

2.4 GHz: 300 Mbps

Wireless rate 2.4 GHz: 300 Mbps 2.4 GHz: 300 Mbps
5 GHz: 867 Mbps
4G antennas Internal Two 5 dBi external antennas Two 5 dBi external antennas

Ethernet port 2*FE 2*FE 2*GE

App management √ √ √

Telephone port - √ -

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1.2 LED indicators
The Wi-Fi 4G router series share the same LED indicators. 4G09 is used for illustration here.

LED indicator Status Description

Solid on The router is powered on properly.

(Power indicator)
Off The router is powered off or not powered on properly.

Solid on The router is connected to the internet.

(Internet indicator)
Off The router fails to connect to the internet.

Solid on The Wi-Fi network of the router is enabled.

(Wi-Fi indicator) Blinking The router is performing WPS negotiation.

Off The Wi-Fi network is disabled.

Solid on At least one device is connected to a LAN port of the router.

(LAN indicator)
Off No device is connected to any port of the router.

3 bars Excellent signal.

(Signal strength 2 bars Good signal.

indicator)
1 bar Fair signal.

Off No 4G/3G signal.

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1.3 Ports and buttons
Only 4G06 is equipped with a telephone port, while 4G09 and 4G03 are not. 4G06 is used for
illustration here.

Antenna sockets

Port/Button Description

Power on/off button.

ON/OFF
It is used to power on or power off the router.

Power jack.
PWR
It is used to connect to the included power adapter.

It serves as both reset and WPS button.

⚫ Reset: When the router is working properly, hold down the button for about 8
seconds and release it when all indicators light off and then light up. The router is
RST/WPS restored to factory settings.
⚫ WPS: Press the button and release it, the (Wi-Fi) LED indicator blinks. The
router gets ready for WPS negotiation. Configure WPS-enabled wireless devices
within 2 minutes to start WPS negotiation with the router.

It is a fast Ethernet port, which can serve as a WAN port or a LAN port. By default, it
is a LAN port.
⚫ When the router is under 3G/4G router mode, it serves as a LAN port.
WAN/LAN ⚫ When the router is under wireless router mode, it serves as a WAN port.
⚫ When the wireless repeating function is enabled, do not connect any device to this
port.
⚫ When the AP mode is enabled, it serves as a LAN port.

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Port/Button Description

It is a LAN port used to be connected to wired devices, such as a computer.

LAN When the IPTV function is enabled under the wireless router mode, it serves as the
IPTV port to be connected to the set top box.

Telephone port.
It is used to connect to a landline telephone using the included telephone cable for
voice service.
TEL
⚫ Voice service is only available under the 3G/4G router mode with a SIM card
inserted, and ensure that the mobile data is enabled and the router can access the
internet before using the voice service.
⚫ Internet access is unavailable when you are making phone calls through 3G
network.

Antenna sockets It is used to connect to the detachable antennas.

4
1.4 Label
The bottom label shows the Access URL, Wi-Fi Name, IMEI, Serial No. and MAC address of the
router. See the following figure.

Access URL: It is the default address used to log in to the web UI of the router.
Wi-Fi Name: It specifies the default Wi-Fi name of the router.
IMEI: It is the unique mobile device identification code of the router.
Serial No.: It is required if you need technical assistance to repair your router.
MAC: It specifies the MAC address of the router.

5
2 Web UI
2.1 Log in to the web UI
Step 1 Connect your smartphone to the Wi-Fi network, or connect your computer to a LAN port
of the router (By default, the WAN/LAN and LAN port are both LAN ports).

Step 2 Start a web browser on the device connected to the router, and visit tendawifi.com.

Step 3 Enter the login password, and click Login.

---End

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 If the above page does not appear, try the following solutions:
⚫ Ensure that the router is powered on properly.
⚫ Ensure that the computer is connected to a LAN port of the router, and Configuring the computer
to obtain an IP address automatically.
⚫ Restore the router to factory settings and try again.

The following page appears.

2.2 Log out of the web UI

If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.

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2.3 Web UI layout
The web UI of the router consists of two sections, including the navigation bar and the
configuration area. See the following figure.

1 2

SN Name Description

It is used to display the function menu of the router. Users can select
❶ Navigation bar functions in the navigation bar and the configuration page appears in the
configuration area.

❷ Configuration area It is used to modify or view your configurations.

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3 Internet status
Log in to the web UI of the router and choose Internet Status to enter the page. On this page, you
can:
− View the internet status
− View wireless information
− View system information
− View online devices information

3.1 Internet status

The router supports both 3G/4G router mode and wireless router mode, and function may differ under
different modes. Refer to Operating mode to set the operating mode of the router.

3.1.1 Under 3G/4G router mode

To view the internet status:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Status.
---End
When the connection between the Internet and the router is shown as below, the router is
connected to the internet successfully.

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When a red cross and “Connection failed.” are shown between the Internet and the Router, it
indicates that the internet connection is abnormal.

Try the following solutions:

− Navigate to Internet Settings, and ensure that the Mobile Data and Data Roaming
functions are enabled, and the mobile data option is set to 4G Preferred.
− Navigate to Internet Settings, and ensure that the dial-up settings parameters are
identified by the router automatically. If not, check whether the SIM card is inserted
properly, or refer to create an APN profile manually to access the internet to
configure the router.
− If the SIM card is identified successfully but no internet access is available, your SIM
card may have run out of money. Contact your ISP for more help.
When a red cross and “Please unlock the SIM card” are shown between the Internet and the
Router, it indicates that the SIM card is locked. Refer to Unlock the SIM card in the web UI.

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When a red cross and “No SIM card inserted” are shown between the Internet and the Router,
ensure the SIM card is inserted properly.

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3.1.2 Under wireless router mode
To view the internet status:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Status.
---End
When the link between the Internet and 4G09 is clear as shown below, the router is connected to
the internet successfully and you can access the internet via the router.

When a red cross and “Connection failed.” are shown between the Internet and the Router, it
indicates that the internet connection is abnormal. Please click Connection failed. to navigate to
the Internet Settings page and refer to the following scenarios and solutions.

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When “Please ensure that the cable between the Internet port of the router and the modem is
properly connected” is shown on the page, ensure that the Ethernet cable between the WAN/LAN
port of the router and the modem is connected properly. If the problem persists, contact the
technical support for help.

When “The user name and password are incorrect.” is shown on the page, it indicates that the user
name and password you entered are incorrect. Please re-enter the user name and password.

Please consider the following tips when entering the user name and password:
⚫ Pay attention to case sensitivity, such as “Z” and “z”.
⚫ Pay attention to similar letters and numbers, such as “I” and “1”.
⚫ Ensure the completeness of account parameters, such as “[email protected]”, not
“0755000513”
If the problem persists, contact your ISP for help.

13
When “No response from the remote server. Please check whether your computer can access the
internet directly using your Modem. If no, contact your ISP for help.” is shown on the page as
below, try the following methods:
− Ensure that the Ethernet cable in connected properly.
− Ensure that you choose the proper connection type. Contact your ISP for any doubt
about the connection type.
− Power off the router for several minutes, then power it on and try again.
If the problem persists, contact your ISP for help.

When “Disconnected. Please contact your ISP for help.” is shown on the page as below, try the
following methods:
− Modify the MAC address of WAN port by referring to Change the MAC address of the
WAN port.
− Use another device to configure the router.
− Ensure that your internet service does not expire.
If the problem persists, contact Tenda technical support.

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15
3.2 Wireless information
To view or configure the wireless information:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Status.
Step 3 Click .

---End
You can change wireless parameters as required.

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3.3 System information
To view the system information:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Status.

Step 3 Click .

---End

For detailed description of parameters on this page, refer to System status.

3.3.1 Basic information

In this part, you can view the basic information of the router, such as system time, uptime and
firmware version and hardware version.

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3.3.2 Connection status
3G/4G router mode
Under the 3G/4G router mode, you can view the information of the SIM card and 3G/4G network
in this part.

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Wireless router mode
Under the wireless router mode, you can view the information of the WAN port, including
connection type, connection status and connection duration, etc.

3.3.3 LAN status

In this part, you can view the LAN information, such as LAN IPv4 address, subnet mask and MAC
address.

19
3.3.4 Wi-Fi status
In this part, you can view the information of 2.4 GHz and 5 GHz Wi-Fi network, including the
connection status, visibility, hotspot name and encryption mode, etc.

20
3.3.5 IPv6 status
This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6
connection, including connection type, IPv6 WAN address and IPv6 LAN address.

21
3.4 Online device information
In this page, you can view the information of devices connected to the router, including the upload
speed, download speed and access type, etc. You can also view and add devices to the blacklist.
To access the page:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Status.
Step 3 Click .

---End

3.4.1 Add devices to the blacklist

Adding devices to the blacklist to block the internet access:
Step 1 Choose Online Devices, and target the device to be added.

Step 2 Click Add.

22
 ---End

On the Internet Status page, click , and then click Blacklist, you can view the information
of devices that are added to the blacklist.

3.4.2 Remove devices from the blacklist

To remove devices from the blacklist as required:
Step 1 Choose Blacklist, and target the device to be removed from the blacklist.
Step 2 Click Remove.

---End

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4 Internet settings
By configuring the internet settings, you can achieve the shared internet access (IPv4) for multiple
users within the LAN. The router supports accessing the internet under both 3G/4G router mode
and wireless router mode, and the configuring procedures differ.

4.1 Access the internet with a SIM card

If you are configuring the router for the first time or after restoring it to factory settings, refer to
the quick installation guide to configure the internet access. After then, you can change the
internet settings by following the instructions here.
To access the configuration page, log in to the web UI of the router, and navigate to Internet
Settings.

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Parameter description

Parameter Description

Internet Status It specifies the internet connection status of the SIM card.

It is used to enable or disable the mobile data traffic. When it is disabled, you cannot
Mobile Data
access the internet through the router.

It is used to enable or disable data roaming for the SIM card inserted in the router.
Data Roaming Data roaming means the data usage produced when you are outside the coverage of
your ISP. You can disable data roaming to avoid roaming data usage and charges.

Mobile Data Options It specifies the mobile network type for internet access.

Profile Name
Generally, all these parameters are predefined in the SIM card. The router will
PDP Type identify these parameters automatically, which cannot be changed, and use them for
dial-up.
APN
If the router fails to identify these parameters of your SIM card, you must enter them
User Name manually by clicking Create a Profile and dial up for internet access.

Password
If the router cannot identify these parameters, contact your ISP for them.
Authentication Type

It is used to create an APN dial-up profile when the router fails to identify these
parameters automatically.

4.1.1 Change mobile network preference

When you are already able to access the internet with a SIM card, you can also change the
preference towards mobile data, data roaming and preferred network type.
Assume that you are using the router outside the coverage of the ISP of your SIM card and want to
use 4G network only.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Settings.
Step 3 Set Mobile Data to Enable.
Step 4 Set Data Roaming to Enable.
Step 5 Set Mobile Data Option to 4G Only.
Step 6 Click Connect.

25
 ---End
After the configuration, refresh the configuration page. When the Connected is shown after
Internet Status, you can use the 4G network only to access the internet outside the coverage of
your ISP.

26
4.1.2 Create an APN profile mannully to access the internet
If the router cannot identify APN parameters automatically and access the internet, you can add a
new APN profile manually for dial-up. Contact your ISP for these parameters.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Settings.
Step 3 Click Create a Profile.
Step 4 Enter required parameters inquired from your ISP.
Step 5 Click Save.

---End
Wait a moment; the router will use the parameters you entered to dial up for internet access.
When the Connected is shown after Internet Status, you can access the internet with the APN
profile you create.

27
4.2 Access the internet through the WAN port
If you want to connect your broadband to the router to access the internet, you can set the router
to wireless router mode (refer to Operating mode) and access the internet through the WAN port.

Parameters for accessing the internet are provided by your ISP. Contact your ISP for any doubt.

4.2.1 Access the internet with a PPPoE account

If the ISP provides you with PPPoE user name and password, you can choose this connection type
to access the internet. The application scenario is shown below.

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Settings.
Step 3 Set Connection Type to PPPoE.
Step 4 Enter the ISP User Name and ISP Password.
Step 5 Click Connect.

28
 ---End
Wait a moment until “Connected. You can access the internet now.” is shown on the page, and you
can access the internet.

29
 If you fail to access the internet, try the following methods:
 If “No response from the remote server. Please check whether your computer can access the
internet directly using your Modem. If no, contact your ISP for help.” is shown on the page, you
are recommended to choose access the internet through dynamic IP address.
 If the problem persists, refer to View the internet status to find a solution.
Parameter description

Parameter Description

ISP User Name When PPPoE is chosen as the connection type, you need to enter the user name and
ISP Password password provided by your ISP to access the internet.

It specifies the obtaining method of WAN port DNS address, which is Automatic by
default.
DNS Settings ⚫ Automatic: The router obtains a DNS server address from the DHCP server of the
upstream network automatically.
⚫ Manual: The DNS server address is configured manually.

It specifies the internet connection status.

⚫ When “Connected. You can access the internet now.” is shown here, the router is
Connection Status connected to the internet successfully.
⚫ When other information is shown here, the router fails to connect to the internet.
Please take corresponding measures according to the information shown here.

Connection Duration It specifies the duration since the router is connected to the internet.

4.2.2 Access the internet through dynamic IP address

Generally, accessing the internet through dynamic IP address is applicable in the following
situations:
− Your ISP does not provide PPPoE user name and password, or any information
including IP address, subnet mask, default gateway and DNS server.
− You have a router with internet access and want to add a 4G09 as the other one.
The application scenario is shown below.

30
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Settings.
Step 3 Set Connection Type to Dynamic IP Address.
Step 4 Click Connect.

---End
Wait a moment until “Connected. You can access the internet now.” is shown on the page, and you
can access the internet.

31
If you fail to access the internet, refer to View the internet status to find a solution.
Parameter description

Parameter Description

It specifies the obtaining method of WAN DNS address, which is Automatic by

default.
DNS Settings ⚫ Automatic: Obtain a DNS server address from the DHCP server of the upstream
network.
⚫ Manual: Configure the DNS server address manually.

It specifies the internet connection status.

⚫ When “Connected. You can access the internet now.” is shown here, the router is
Connection Status connected to the internet successfully.
⚫ When other information is shown here, the router fails to connect to the internet.
Please take corresponding measures according to the information shown here.

Connection Duration It specifies the duration since the router is connected to the internet.

4.2.3 Access the internet with static IP address information

When your ISP provides you with information including IP address, subnet mask, default gateway
and DNS server, you can choose this connection type to access the internet.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Internet Settings.
Step 3 Set Connection Type to Static IP Address.
Step 4 Enter IP Address, Subnet Mask, Default Gateway and Primary/Secondary DNS server.

32
Step 5 Click Connect.

---End
Wait a moment until “Connected. You can access the internet now.” is shown on the page, you can
access the internet.

33
If you fail to access the internet, refer to refer to View the internet status to find a solution.
Parameter description

Parameter Description

IP Address
When static IP address is chosen as the connection type, enter the fixed IP address
Subnet Mask information provided by your ISP.
Default Gateway

Primary DNS Server If your ISP only provides one DNS server, you can leave the secondary DNS server
blank.
Secondary DNS Server

It specifies the internet connection status.

⚫ When “Connected. You can access the internet now.” is shown here, the router is
connected to the internet successfully.
Connection Status
⚫ When other information is shown here, the router fails to connect to the
internet. Please take corresponding measures according to the information
shown on the page.

Connection Duration It specifies the duration since the router is connected to the internet.

34
5 Wi-Fi settings
5.1 Wi-Fi name & password
5.1.1 Overview
To access the configuration page, log in to the web UI of the router, and navigate to Wi-Fi
Settings > Wi-Fi Name & Password.

On this page, you can configure basic Wi-Fi parameters, such as the Wi-Fi name and password.

Parameter description

Parameter Description

It is used to enable or disable the Unify 2.4 GHz & 5 GHz function, which is enabled
by default.
Unify 2.4 GHz & 5 GHz When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same
SSID and password. Devices connected to the Wi-Fi network will use the network
with better connection quality automatically.

Enable Wi-Fi Network It is used to enable or disable the Wi-Fi networks of the router.

35
 Parameter Description

You can enable or disable the 2.4 GHz network and 5 GHz network separately when
2.4 GHz Network the Unify 2.4 GHz & 5 GHz function is disabled.
⚫ If the wireless devices, such as mobile phones, are far away from the router, or
blocked from the router by a wall, it is recommended to connect to the 2.4 GHz
network.
5 GHz Network ⚫ If the wireless devices are close to the router, it is recommended to connect to the
5 GHz network.

Wi-Fi Name It specifies the Wi-Fi network name (SSID) of the corresponding Wi-Fi network.

It is used to hide the Wi-Fi name of the Wi-Fi network, to improve the security level
of the Wi-Fi network.
Hide When this function is enabled, the Wi-Fi network is invisible to wireless devices. You
need to enter the Wi-Fi name of the network on your wireless devices (such as a
smart phone) manually if you want to join the network.

It specifies the encryption modes supported by the router, including:

⚫ None: It indicates that the Wi-Fi network is not encrypted and any clients can
access the network without a password. This option is not recommended as it
leads to low network security.
⚫ WPA-PSK: The network is encrypted with WPA-PSK/AES, which has a better
Encryption Mode compatibility than WPA2-PSK.
⚫ WPA2-PSK: The network is encrypted with WPA2-PSK/AES, which has a higher
security level than WPA-PSK.
⚫ WPA/WPA2-PSK (recommended): It indicates that WPA-PSK and WPA2-PSK are
adopted to encrypt the network, providing both security and compatibility.

It specifies the password for connecting to the Wi-Fi network. You are strongly
recommended to set a Wi-Fi password for security.

Wi-Fi Password
It is recommended to use the combination of numbers, uppercase letters, lowercase
letters, and special symbols in the password to enhance the security of the Wi-Fi
network.

5.1.2 Separate the 2.4 GHz Wi-Fi name from 5 GHz Wi-Fi name
The router supports both 2.4 GHz and 5 GHz Wi-Fi networks, which are unified and only one Wi-Fi
name is displayed by default. If you want to separate the Wi-Fi names of the two networks, follow
the procedures below.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Wi-Fi Settings > Wi-Fi Name & Password.
Step 3 Disable Unify 2.4 GHz & 5 GHz.

36
Step 4 Customize the Wi-Fi Name and Wi-Fi Password of each Wi-Fi network.
Step 5 Click Save.

---End
When completing the configurations, you can connect to the Wi-Fi networks of the router to
access the internet.

5.1.3 Change the Wi-Fi name and Wi-Fi password

The router supports both 2.4 GHz and 5 GHz Wi-Fi networks.
Assume that you want to change the 2.4 GHz Wi-Fi name and password to John_Doe_2.4GHz and
Tenda+Wireless24, and the 5 GHz Wi-Fi name and password to John_Doe_5GHz and
Tenda+Wireless5. Both networks adopt WPA/WPA2-PSK (recommended) as the encryption type.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Wi-Fi Settings > Wi-Fi Name & Password.
Step 3 Disable Unify 2.4 GHz & 5 GHz.
Step 4 Change the parameters of the 2.4 GHz network.
1. Change the Wi-Fi Name of the 2.4 GHz network, which is John_Doe_2.4GHz in this
example.

37
 2. Choose an Encryption Mode, which is WPA/WPA2-PSK (recommended) in this example.
3. Change the Wi-Fi Password of the 2.4 GHz network, which is Tenda+Wireless24 in this
example.
Step 5 Change the parameters of the 5 GHz network.
1. Change the Wi-Fi Name of the 5 GHz network, which is John_Doe_5GHz in this example.
2. Choose an Encryption Mode, which is WPA/WPA2-PSK (recommended) in this example.
3. Change the Wi-Fi Password of the 5 GHz network, which is Tenda+Wireless5 in this
example.
Step 6 Click Save.

---End
When completing the configurations, you can connect your wireless devices to any Wi-Fi networks
of the router to access the internet.

5.1.4 Hide the Wi-Fi network

The hidden Wi-Fi networks are invisible to wireless devices, thus improving the security of the
networks.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.

38
Step 2 Choose Wi-Fi Settings > Wi-Fi Name & Password.
Step 3 Tick Hide of the target network.
Step 4 Click Save.

---End
When configuration is completed, the corresponding Wi-Fi network name is invisible to wireless
devices.

5.1.5 Connect to a hidden Wi-Fi network

When a Wi-Fi network is hidden, you need to enter the Wi-Fi name manually first and connect to
it.
Assume that the Unify 2.4 GHz & 5 GHz function is enabled and the parameters are:
− Wi-Fi name: Jone_Doe
− Encryption type: WPA/WPA2-PSK (recommended)
− Wi-Fi password: Tenda+Wireless245

If you do not remember the wireless parameters of the Wi-Fi network, log in to the web UI of the
router and navigate to Wi-Fi Settings > Wi-Fi Name & Password to find them.

Procedures for connecting to the Wi-Fi network on your wireless device (Example: iPhone):
Step 1 Tap Settings on your phone, and choose WLAN.

39
Step 2 Enable WLAN.
Step 3 Scroll the Wi-Fi list to the bottom, and tap Other….
Step 4 Enter the Wi-Fi name and password, which are John_Doe and Tenda+Wireless245 in this
example.
Step 5 Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).
Step 6 Tap Join.

---End
When completing the configurations, you can connect to the hidden Wi-Fi network to access the
internet.

40
5.2 Wi-Fi schedule
5.2.1 Overview
This Wi-Fi Schedule function allows you to disable the Wi-Fi networks of the router at specified
period. By default, this function is disabled.
To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
Wi-Fi Schedule.

To make the Wi-Fi schedule function work properly, please ensure the system time is synchronized
with the internet time. Refer to Sync the system time with the internet time for configuration.
Parameter description

Parameter Description

Wi-Fi Schedule It is used to enable/disable the Wi-Fi schedule function.

Turn Off During It specifies the period when the Wi-Fi networks are disabled.

In It specifies the day(s) on which the Wi-Fi networks are disabled during the specified period.

5.2.2 An example of configuring Wi-Fi schedule

Assume that you want to disable the Wi-Fi network from 22:00 to 07:00 every day.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Wi-Fi Settings > Wi-Fi Schedule.

41
Step 3 Enable Wi-Fi Schedule.
Step 4 Set a period for the Wi-Fi networks to be disabled, which is 22:00~07:00 in this example.
Step 5 Set the days when the function works, which is Every Day in this example.
Step 6 Click Save.

---End

When the configuration is completed, the Wi-Fi networks will be disabled from 20:00 to 7:00 every
day.

42
5.3 Wireless repeating

This function is only available under the wireless router mode. Refer to Operating mode to set the
operating mode of the router.

5.3.1 Overview
By configuring the wireless repeating function, you can extend the coverage of the existing Wi-Fi
network.
To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
Wireless Repeating.
This function is disabled by default. When it is enabled, the page is shown as below.

⚫ When the wireless repeating function is enabled, some other functions will be unavailable, such
as Wi-Fi schedule, guest network, WPS and IPTV.
⚫ When wireless repeating is enabled, do not connect any device to the WAN port of the router.

Parameter description

Parameter Description

Wireless Repeating It is used to enable/disable the Wireless Repeating function.

Two repeating modes are available:

⚫ WISP mode: Generally used to bridge the hotspot of ISPs.
⚫ Client+AP mode: Able to bridge all kinds of Wi-Fi network.

Repeating Mode
⚫ When WISP mode is chosen and the LAN IP of the router is at the same network
segment as that of the upstream device, the router will change the LAN IP address to
a different network segment to avoid conflict.
⚫ After the router is set to WISP mode, you are required to access the internet by
referring to the configuring procedures in Access the internet through the WAN port

43
 Parameter Description
according to the connection type you choose.

It specifies the Wi-Fi name that you want to bridge. If you choose Enter a Wi-Fi name
Upstream Wi-Fi
manually, you are required to enter the Wi-Fi Name, Frequency Band and Encryption
Name
Mode, Encryption Algorithm and Upstream Wi-Fi Password manually.

Upstream Wi-Fi
It specifies the Wi-Fi password of the Wi-Fi name that you want to bridge.
Password

5.3.2 Extend the existing Wi-Fi network

When there is already a router with internet access in your home, you can refer to the
configurations in this part to extend the Wi-Fi network coverage.
Assume that your existing Wi-Fi name and password are:
− Upstream Wi-Fi name: Home_Wi-Fi
− Wi-Fi password: 12345678

New router

Original router

44
Method 1: Set the new router to WISP mode
Configuring procedure:
Step 1 Log in to the web UI of the router.
1. Place the new router near the existing router and power it on. Connect your wireless
device to the Wi-Fi network of your new router, or connect a computer to the LAN port of
the new router. Do not connect any device to the WAN port of the new router.
2. Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router. A computer is used for illustration below.

If you have finished the quick setup wizard before, skip to Step 2 to proceed with the configuration.

3. Click Start.

4. Click Skip.

5. Do not set login and Wi-Fi password now by ticking No Password, and click Next.

45
 6. Click Not Now.

Step 2 Set the router to wireless router mode.

1. Choose Advanced Settings > Operating Mode.
2. Click Wireless Router Mode, and click Save.

Step 3 Set the new router to WISP mode.

1. Choose Wi-Fi Settings > Wireless Repeating.
2. Enable Wireless Repeating, and choose WISP.

46
 3. Click Select to select an existing Wi-Fi network, which is Home_Wi-Fi in this example.

Step 4 Enter the Upstream Wi-Fi Password, which is 12345678 in this example.
Step 5 Click Save.

Step 6 Click OK, and wait for the router to reboot.

Step 7 Log in to the web UI of the router again, navigate to Internet Status to check if the
wireless repeating succeeds.

47
 If the connection between the Upstream router and My router failed, try the following solutions:
⚫ Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.
⚫ Ensure that My router is within the wireless coverage of the Upstream router.

Step 8 Relocate the new router and power it on by referring to the following suggestions.
− Between the original router and the uncovered area, but within the coverage of the
original router.
− Away from the microwave oven, electromagnetic oven, refrigerator.
− Above the ground with few obstacles.

Do not connect any device to the WAN port of the new router after setting the router to WISP mode.

---End
To access the internet, connect your computer to a LAN port of the new router, or connect your
smart phone to the Wi-Fi network of the new router.
You can find the Wi-Fi name and password on the Wi-Fi Settings > Wi-Fi Name & Password page. If
the network is not encrypted, you can also set a Wi-Fi password on this page for security.

48
 If you cannot access the internet, try the following solutions:
⚫ Ensure that the existing router is connected to the internet successfully.
⚫ Ensure that your wireless devices are connected to the Wi-Fi network of the new router.
⚫ If the computer connected to the router for repeating cannot access the internet, ensure that the
computer is configured to obtain an IP address and DNS sever automatically.

Method 2: Set the new router to Client+AP mode

Configuring procedure:
Step 1 Log in to the web UI of the router.
1. Put the new router near the existing router and power it on. Connect your wireless device
to the Wi-Fi network of your new router, or connect a computer to the LAN port of the
router. Do not connect any device to the WAN port of the new router.
2. Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router. A computer is used for illustration below.

If you have finished the quick setup wizard before, skip to Step 2 to proceed with the configuration.

3. Click Start.

49
4. Click Skip.

5. Do not set login and Wi-Fi password now, and click Next.

6. Click Not Now.

50
Step 2 Set the router to wireless router mode.
1. Choose Advanced Settings > Operating Mode.
2. Click Wireless Router Mode, and click Save.

Step 3 Set the new router to Client+AP mode.

1. Choose Wi-Fi Settings > Wireless Repeating.
2. Enable Wireless Repeating, and choose Client+AP.
3. Click Select to select the existing Wi-Fi network, which is Home_Wi-Fi in this example.

Step 4 Enter the Upstream Wi-Fi Password, which is 12345678 in this example.
Step 5 Click Save.

51
Step 6 Click OK, and wait for the router to reboot.

Step 7 Log in to the web UI of the router again, navigate to Internet Status to check if the
wireless repeating succeeds.

If the connection between the Upstream router and My router failed, try the following solutions:
⚫ Ensure that you have entered the correct WiFi password of the WiFi, and mind case sensitivity.
⚫ Ensure that My router is within the wireless coverage of the Upstream router.

Step 8 Relocate the new router and power it on by referring to the following suggestions.

52
 − Between the original router and the uncovered area, but within the coverage of the
original router.
− Away from the microwave oven, electromagnetic oven, refrigerator.
− Above the ground with few obstacles.

After the new router is set to Client+AP mode:

⚫ Do not connect any device to the WAN port of the new router.
⚫ The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
tendawifi.com. If there is another network device with the same login domain name
(tendawifi.com) with the router, log in to the upstream router and find the IP address obtained by
the new router in the client list. Then you can log in to the web UI of the router by visiting the IP
address.

---End
To access the internet, connect your computer to the LAN port of the new router, or connect your
smart phone to the Wi-Fi network of the new router.
You can find the Wi-Fi name and password on the Wi-Fi Settings > Wi-Fi Name & Password page. If
the network is not encrypted, you can also set a Wi-Fi password on this page for security.

If you cannot access the internet, try the following solutions:

⚫ Ensure that the existing router is connected to the internet successfully.
⚫ Ensure that your wireless devices are connected to the Wi-Fi network of the new router.
⚫ If the computer connected to the router cannot access the internet, ensure that the computer is
configured to obtain an IP address and DNS sever automatically.

53
5.4 Channel & bandwidth
In this section, you can change network mode, wireless channel, and wireless bandwidth of 2.4
GHz and 5 GHz Wi-Fi networks.
To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
Channel & Bandwidth.

In order not to influence the wireless performance, it is recommended to maintain the default settings
on this page without professional instructions.

Parameter description

Parameter Description

It specifies various protocols adopted for wireless transmission.

2.4 GHz Wi-Fi network supports 11n, 11b/g mixed and 11b/g/n mixed modes.
⚫ 11n: It indicates that devices compliant with IEEE 802.11n protocol can connect to the 2.4 GHz
Wi-Fi network of the router.
Network
Mode ⚫ 11b/g mixed: It indicates that devices compliant with IEEE 802.11b or IEEE 802.11g protocol
can connect to the 2.4 GHz Wi-Fi network of the router.

⚫ 11b/g/n mixed: It indicates that all devices can connect to the router if they are compliant with
IEEE 802.11b or IEEE 802.11g protocol, or work at 2.4 GHz with IEEE 802.11n protocol

54
Parameter Description
5 GHz Wi-Fi network supports 11ac, 11a/n/ac mixed modes.

⚫ 11ac: It indicates that devices complaint with IEEE 802.11ac protocol can connect to the router.

⚫ 11a/n/ac mixed: It indicates that all devices that are compliant with IEEE 802.11a or IEEE
802.11ac protocol, or work at 5 GHz with IEEE 802.11n protocol can connect to the router.

It specifies the channel in which the Wi-Fi network works.

Wi-Fi By default, the wireless channel is Auto, which indicates that the router selects a channel for the
Channel Wi-Fi network automatically. You are recommended to choose a channel with less interference
for better wireless transmission efficiency. You can use a third-party tool to scan the Wi-Fi signals
nearby to understand the channel usage situations.

It specifies the bandwidth of the wireless channel of a Wi-Fi network. Please change the default
settings only when necessary.

⚫ 20: It indicates that the channel bandwidth used by the router is 20 MHz.

⚫ 40: It indicates that the channel bandwidth used by the router is 40 MHz.
Wi-Fi ⚫ 20/40: It specifies that a router can switch its channel bandwidth between 20 MHz and 40 MHz
Bandwidth based on the ambient environment. This option is available only at 2.4 GHz.

⚫ 80: It indicates that the channel bandwidth used by the router is 80 MHz. This option is
available only at 5 GHz.

⚫ 20/40/80: It specifies that a router can switch its channel bandwidth among 20 MHz, 40 MHz,
and 80 MHz based on the ambient environment. This option is available only at 5 GHz.

55
5.5 Transmit power
In this module, you can adjust the wall-penetration capability and wireless coverage of the router
by setting the transmit power.
To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
Transmit Power.

Parameter Description

It specifies the mode of signal strength. The default mode is High.

⚫ High: It is typically used to meet wireless coverage requirements in large or multi-barrier
environments.
⚫ Medium: It is typically used to meet wireless coverage requirements in medium-area or
less-obstacle environments.
Signal Strength
⚫ Low: It is typically used to meet wireless coverage requirements in small area or barrier-
free environments.

It is recommended to choose the Low mode if the network experience is satisfactory

enough under this mode.

56
5.6 WPS
5.6.1 Overview
The WPS function enables wireless devices, such as smartphones, to connect to Wi-Fi networks of
the router quickly and easily.

To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
WPS.

This function is only applicable to WPS-enabled wireless devices.

5.6.2 Connect devices to the Wi-Fi network using the WPS

button
Configuring procedure:
Step 1 Find the RST/WPS button on the rear panel of the router, and hold it down for 1 to 3
seconds. The Wi-Fi indicator blinks slow.
Step 2 Configure the WPS function on your wireless devices within 2 minutes. Configurations on
various devices may differ (Example: HUAWEI P10).
1. Find Settings on the phone.
2. Choose WLAN.
3. Tap , and choose WLAN settings.

57
 4. Choose WPS connection.

---End
Wait a moment until the WPS negotiation is completed, and the phone is connected to the Wi-Fi
network.

58
5.6.3 Connect devices to the Wi-Fi network through the web UI
of the router
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Wi-Fi Settings > WPS.
Step 3 Click Click Here below Method 1.

Step 4 Configure the WPS function on your wireless devices within 2 minutes. Configurations on
various devices may differ (Example: HUAWEI P10).
1. Find WLAN settings on the phone.
2. Tap , and choose WLAN settings.

59
 3. Choose WPS connection.

---End
Wait a moment until the WPS negotiation is completed, and the phone is connected to the Wi-Fi
network.

60
5.6.4 Connect devices to the Wi-Fi network using the PIN code
of the router

The router only supports WPS connection by entering the PIN code on wireless devices, which is
usually used on Wi-Fi network adapters. Please refer to the user guide of the Wi-Fi network adapter
for configuration details.

Configuring procedure:
Step 1 Find the PIN code of the router by logging in to the web UI of the router, and navigate to
Wi-Fi Settings > WPS. The PIN code is shown under Method 2.

Step 2 Enter the PIN code on the wireless device that supports WPS connection using the PIN
code.
---End
Wait a moment until the WPS negotiation is completed, and the wireless device is connected to
the Wi-Fi network.

61
5.7 Beamforming+
Beamforming+ is a radio wave technology written into IEEE 802.11ac standard. Traditionally, the
router broadcasts the data in all directions when broadcasting a Wi-Fi signal. With beamforming,
the router transmits radio signal in the direction of the client, thus creating a stronger, faster and
more reliable wireless communication. This function is enabled by default.
To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
Beamforming+.

The following figure shows the wireless transmission when Beamforming+ is enabled.

62
The following figure shows the wireless transmission when Beamforming+ is disabled.

63
5.8 AP mode

This function is only available under the wireless router mode. Refer to Operating mode to set the
operating mode of the router.

When you have a smart home gateway which only provides wired internet access, you can set the
router to work in AP mode to provide wireless coverage.

When the router is set to AP mode:

⚫ Every physical port can be used as a LAN port.
⚫ The LAN IP address of the router will be changed. Please log in to web UI of the router by visiting
tendawifi.com.
⚫ Functions, such as bandwidth control and virtual server, will be unavailable. Refer to the web UI for
available functions.

Configuring procedure:
Step 1 Power on the router. Connect a computer to the LAN port of the router, or connect your
smart phone to the Wi-Fi network of the router.

or

If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com and
skip to Step 2 to proceed with the configuration.

Step 2 Log in to the web UI of the router.

1. Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router. A computer is used for illustration below.

64
2. Click Start.

3. Click Skip.

4. Do not set login and Wi-Fi password now by ticking No Password, and click Next.

65
 5. Click Not Now.

Step 3 Set the router to AP mode.

1. Navigate to Wi-Fi Settings > AP Mode.
2. Enable AP Mode.
3. Click Save.

66
Step 4 Click OK, and wait for the router to reboot.

Step 5 Connect the upstream device, such as a gateway, to any port of the router.

Smart gateway

---End
Log in to the web UI of the router again, and navigate to Internet Status to check if the AP mode is
configured successfully.

67
 If there is another network device with the same login domain name (tendawifi.com) with the router,
log in to the upstream router and find the IP address obtained by the new router in the client list.
Then you can log in to the web UI of the router by visiting the IP address.

To access the internet, connect your computer to physical port, or connect your smart phone to
the Wi-Fi network.
You can find the Wi-Fi name and password on the Wi-Fi Settings > Wi-Fi Name & Password page. If
the network is not encrypted, you can also set a Wi-Fi password on this page for security.

68
If you cannot access the internet, try the following solutions:
⚫ Ensure that the existing router is connected to the internet successfully.
⚫ Ensure that your wireless devices are connected to the correct Wi-Fi network of the new router.
⚫ If the computer connected to the router cannot access the internet, ensure that the computer is
configured to obtain an IP address and DNS sever automatically.

69
5.9 Anti-interference
The router supports anti-interference function. When you are experiencing unsatisfactory internet
access, you can try to change the anti-interference settings to improve it.
To access the configuration page, log in to the web UI of the router, and choose Wi-Fi Settings >
Anti-interference.
The default setting is Auto.

− Auto: It indicates that the router will automatically adjust the receiving sensitivity
according to the interference of the current environment. It is recommended to keep
Auto.
− Enable: It indicates that the anti-interference ability of the router improves, but the
Wi-Fi network coverage is reduced.
− Disable: It indicates that the wireless coverage of the router is improved. If the
wireless interference in the environment is strong, it is recommended to select Auto
or Enable.

70
6 SMS (3G/4G router mode)
This function is only available under the 3G/4G router mode. Refer to Operating mode to set the
operating mode of the router.

6.1 Manage SMS messages

This router supports sending, receiving, and deleting SMS messages in the web UI of the router.
To access the page, log in to the web UI of the router, and choose SMS > Messages.

6.1.1 Send SMS messages

Send SMS messages to a new phone number
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose SMS > Messages.
Step 3 Click New Message.
Step 4 Enter the phone number in the Send To column.
Step 5 Enter the message content in the Message column at the bottom.

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Step 6 Click Send at the bottom right corner.
---End

Send messages to an existing phone number

Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose SMS > Messages.
Step 3 Click the targeted phone number.

Step 4 Enter the message content in the Message column at the bottom.
Step 5 Click Send.

---End
After the messages are sent, you can view them on the same page.

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6.1.2 Delete SMS messages
Delete all messages of the same phone numbers
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose SMS > Messages.
Step 3 Click Edit on the top right corner.

Step 4 Select one or more phone number to be deleted.

Step 5 Click (click Done to cancel).

---End

Delete certain messages of the same phone number

Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose SMS > Messages.
Step 3 Click the targeted phone number.

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Step 4 Click Edit.

Step 5 Select the messages to be deleted.

Step 6 Click (click Done to cancel).

---End

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6.2 Set the message center number
Message center is the short message server for SMS messages. You will be unable to send SMS
messages with a wrong message center number.
The router can automatically detect the message center number after you insert a SIM card. If you
have problems in sending SMS messages, you are recommended to inquire your ISP for the
message center number and change it in the web UI of the router if it is wrong.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose SMS > Message Center.
Step 3 Enable Message Center.
Step 4 Enter the correct Message Center Number.
Step 5 Click Save.

---End

Contact your ISP for correct message center number.

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6.3 Inquire information by sending USSD commands
With USSD function, you can inquire specific information or perform specific operations by send a
special code or command to your ISP.

Such codes or commands are predetermined. You can contact your ISP to find those codes or
commands.

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose SMS > USSD.
Step 3 Enter a USSD CMD, such as *108#.
Step 4 Click Send.

---End
Wait a moment, you will get the desired information you want in the USSD Read box.

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7 Guest network
7.1 Overview
In this module, you can enable/disable the guest network function and change the Wi-Fi name and
password of the guest network.
A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and
isolated from the main network. It protects the security of the main network and ensures the
bandwidth of your main network.
To access the configuration page, log in to the web UI of the router and navigate to the Guest
Network. This function is disabled by default.

Parameter description

Parameter Description

Guest Network It is used to enable or disable the guest network function.

2.4 GHz Wi-Fi It specifies the Wi-Fi name of the router’s guest network. By default, Tenda_VIP is for the
Name 2.4 GHz Wi-Fi network and Tenda_VIP_5G for the 5 GHz Wi-Fi network.
5 GHz Wi-Fi You can change the SSIDs (Wi-Fi names) as required. To distinguish the guest network
Name from the main network, you are recommended to set different Wi-Fi network names.

Guest Network
It specifies the password for the router’s two guest networks.
Password

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Parameter Description

It specifies the validity of the guest networks. The guest network function will be disabled
Validity
automatically out of the validity period.

Shared
It allows you to specify the maximum upload and download speed for all devices
Bandwidth for
connected to the guest networks. By default, the bandwidth is not limited.
Guests

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7.2 An example of configuring the guest network
Scenario: A group of friends are going to visit your home and stay for about 8 hours.
Goal: Prevent the use of Wi-Fi network by guests from affecting the network speed of your
computer for work purposes.
Solution: You can configure the guest network function and let your guests to use the guest
networks.
Assume that the parameters you are going to set for the guest Wi-Fi network:
− Wi-Fi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.
− Wi-Fi password for 2.4 GHz and 5 GHz networks: 12345678.
− The shared bandwidth for guests: 2 Mbps.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Guest Network.
Step 3 Enable the Guest Network.
Step 4 Set the 2.4 GHz Wi-Fi Name, which is John_Doe in this example.
Step 5 Set the 5 GHz Wi-Fi Name, which is John_Doe_5G in this example.
Step 6 Set the Guest Network Password, which is 12345678 in this example.
Step 7 Select a validity time from the Validity drop-down box, which is 8 hours in this example.
Step 8 Set the bandwidth in the Shared Bandwidth for Guests drop-down box, which is 2 in this
example.
Step 9 Click Save.

---End

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During the 8 hours after the configuration, guests can connect their wireless devices, such as
smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared
bandwidth of 2 Mbps.

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8 Parental control
8.1 Overview
On the parental control page, you can view the information of online devices and configure their
internet access options.
To access the configuration page, log in to the web UI of the router, and navigate to the Parental
Control page.

Parameter description

Parameter Description

Device Name It specifies the name of the online device.

MAC Address It specifies the MAC address of the online device.

Uptime It specifies the online duration of the device.

Click to configure the parental control rule for the device.

Operation After you have configured the parental control rule for the device, there should be a
or button, which is used to enable or disable the configured rule.

Click +New to add parental control rules for devices that are not connected to the
+New
router at the time.

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8.2 Configure the parental control rule
Click or +New to edit or add a parental control rule. The +New button is used for illustration
here.

Parameter Description

Device Name It specifies the name of the device that the parental control rule applies to.

MAC Address It specifies the MAC address of the device that the parental control rule applies to.

Internet Accessible At It specifies the period during which the device can access the internet.

In It specifies the days when the rule takes effect.

Website Access Limit It is used to enable or disable the website access limit function.

When the website access limit function is enabled, there are two access control
modes available.
⚫ Blacklist: The device is blocked from accessing the websites specified in the rule
Access Control Mode during the specified period, but can access other websites. The device cannot
access the internet at all out of the specified period.
⚫ Whitelist: The device can access the websites specified in the rule during the
specified period, but cannot access other websites. The device cannot access the

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 Parameter Description
internet at all out of the specified period.

Blocked Websites It specifies the websites that the device is blocked from accessing or allowed to
Unblocked Websites access during the specified period.

8.3 An example of adding parental control rules

Scenario: The final exam for your daughter is approaching and you want to configure her internet
access through the router.
Goal: Websites, such as facebook, twitter, youtube and Instagram, are inaccessible during 8:00 to
22:00 on weekends using the computer in her room, and no internet access is available from 22:00
to 8:00.
Solution: You can configure the parental control function to reach the goal.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Parental Control.
Step 3 Choose the device to which the rule applies, and click .

If the device to which the rule applies is not online at the time, you can click +New to add a parental
control rule for the device.

Step 4 Specify the period when the target websites cannot be accessed, which is 8:00 ~ 22:00 in
this example.
Step 5 Choose Specified Day, and tick the days when the rule is applied, which are Sun. and Sat.
in this example.
Step 6 Enable Website Access Limit.

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Step 7 Choose Blacklist.
Step 8 Set Blocked Websites, which is facebook,twitter,youtube,instagram.
Step 9 Click Save.

---End
After the configuration is completed, your daughter can access any websites except for facebook,
twitter, youtube and instagram from 8:00 to 22:00 on weekends, and she cannot access the
internet at all between 22:00 to 8:00.

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9 VPN
A VPN (Virtual Private Network) is a private network built on a public network (usually the
Internet). This private network exists only logically and has no actual physical lines. VPN technology
is widely used in corporate networks to share resources between corporate branches and
headquarters, while ensuring that these resources are not exposed to other users on the internet.
The typology of a VPN network is shown below.

9.1 PPTP server

9.1.1 Overview
This series of routers can function as a PPTP server and accept connections from PPTP clients.
To access the configuration page, log in to the web UI of the router and choose VPN > PPTP Server.
This function is disabled by default. When it is enabled, the page is shown as below.

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Parameter description

Parameter Description

It is used to enable or disabled the PPTP server.

PPTP Server When it is enabled, the router functions as a PPTP server, which can accept the
connections from PPTP clients.

It specifies the range of IP address range within which the PPTP server can assign to
IP Address Pool
PPTP clients. It is recommended to keep the default settings.

It is used to enable or disable 128-bit data encryption. The encryption settings should be
MPPE Encryption the same between the PPTP server and PPTP clients. Otherwise, the communication
cannot be achieved normally.

User Name It specifies the VPN user name and password, which the VPN user needs to enter when
Password making PPTP dial-ups (VPN connections).

Connection Status It specifies the connection status of the VPN connection.

The available operations include:

⚫ : It is used to add new PPTP user accounts.
Operation ⚫ : It is used to disable the PPTP user account.
⚫ : It is used to enable the PPTP user account.
⚫ : It is used to delete the PPTP user account.

9.1.2 Enable internet users to access resources of the LAN

Scenario: You have set up an FTP server within the LAN of the router.
Goal: Open the FTP server to internet users and enable them to access the resources of the FTP
server from the internet.
Solution: You can configure the PPTP server function to reach the goal. Assume that:
− The user name and password that the PPTP server assigns to the client are both
admin1.
− The WAN IP address of router is 113.88.112.220.
− The IP address of the FTP server is 192.168.0.136.
− The FTP server port is 21.
− The FTP login user name and password are both: JohnDoe.

Please ensure the WAN IP address of router is a public network. This function may not work on a host
with an IP address of a private network. Common IPv4 addresses are classified into class A, class B and
class C. Private IP addresses of class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of
class B range from 172.16.0.0-172.31.255.255; Private IP addresses of class C range from 192.168.0.0-
192.168.255.255.

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Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Enable the PPTP server function.
1. Choose VPN > PPTP Server.
2. Enable the PPTP Server.
3. Enable the MPPE Encryption, which means that the encryption digit remains the default
value “128”.
4. Click Save.
Step 3 Add PPTP user name and password.
1. Set the User Name and Password of the PPTP server, which are admin1 in this example.
2. Click +New.

---End
When completing the configurations, internet users can access the FTP server by following these
steps:

Step 1 Click the icon at the bottom right corner on the desktop, and then click Network
settings.

87
Step 2 Choose VPN on the left side, and click Add a VPN connection.

Step 3 Configure the VPN parameters.

1. Enter a connection name, such as VPN connection.
2. Enter the server address, which is 113.88.112.220 in this example.
3. Select a VPN type, which is Point to Point Tunneling Protocol (PPTP) in this example.
4. Select a type of sign-in info, which is User name and password in this example.
5. Enter the user name and password, which are both admin1 in this example.
6. Click Save.

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Step 4 Target the VPN connection added, and click Connect.

Step 5 Click the icon on the desktop, and enter the address in the address bar to access the
FTP server, which is ftp://192.168.0.136:21 in this example.

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Step 6 Enter the user name and password for logging in to the FTP server, which are both
JohnDoe in this example, and click Log On.

---End
By performing the steps above, you can access the resources on the FTP server.

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9.2 Online PPTP users
When the PPTP server function is enabled, you can view the detailed information of VPN clients
that establish connections with the PPTP server.

To access the configuration page, log in to the web UI of the router and choose VPN > Online PPTP
Users.

Parameter description

Parameter Description

It specifies the VPN user name, which the VPN user uses when making PPTP dial-ups
User Name
(VPN connection).

It specifies the IP address of the PPTP client.

Dial-In IP Address If the client is a router, it will be the IP address of the WAN port whose VPN function is
enabled.

Assigned IP
It specifies the IP address that the PPTP server assigns to the client.
Address

Uptime It specifies the online time since the VPN connection succeeds.

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9.3 PPTP/L2TP client
9.3.1 Overview
This router can function as a PPTP/L2TP client and connect to PPTP/L2TP servers.
The PPTP/L2TP client function is disabled by default. When it is enabled, the page is show as
below.

Parameter description

Parameter Description

PPTP/L2TP Client It is used to enable or disable the PPTP/L2TP client function.

It specifies the client type that the router serves as, either PPTP or L2TP.
Client Type ⚫ PPTP: When the router is connecting to a PPTP server, choose this option.
⚫ L2TP: When the router is connecting to a L2TP server, choose this option.

It specifies the IP address or domain name of the PPTP/L2TP server that the router
Server IP
connects to. Generally, when a router serves as the PPTP/L2TP server at the peer side,
Address/Domain
the domain name or IP address should be that of the WAN port whose PPTP/L2TP server
Name
function is enabled.

User Name
It specifies the user name and password that the PPTP/L2TP server assigns to the
PPTP/L2TP clients.
Password

Status It specifies the connection status of the VPN connection.

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9.3.2 Access VPN resources with the router
Scenario: You have subscribed the PPTP VPN service when purchasing the broadband service from
your ISP.
Goal: Access the VPN resources of your ISP.
Solution: You can configure the PPTP/L2TP client function to reach the goal. Assume that:
− The IP address of the PPTP server is 113.88.112.220.
− The user name and password assigned by the PPTP server are both admin1.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose VPN > PPTP/L2TP Client.
Step 3 Enable the PPTP/L2TP Client
Step 4 Choose PPTP as the client type.
Step 5 Enter the Server IP Address/Domain Name, which is 113.88.112.220 in this example.
Step 6 Enter the User Name and Password, which are both admin1 in this example.
Step 7 Click Connect.

---End
When Connected is shown in Status, you can access the VPN resources of your ISP.

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10 IPv6 (wireless router mode)

This function is only available under the wireless router mode. Refer to Operating mode to set the
operating mode of the router.

This router supports IPv4 and IPv6 dual stack protocols. In the IPv6 part, you can:
− Connect to the IPv6 network of ISPs
− Configure the IPv6 tunnel and achieve communications between IPv6 islands
− Change IPv6 LAN settings

10.1 IPv6 WAN settings

10.1.1 Connect to the IPv6 network of ISPs
The router can access the IPv6 network of ISPs through three connection types. Choose the
connection type by referring to the following chart.
Scenario Connection Type

⚫ The ISP does not provide any PPPoEv6 user name and password.
⚫ The ISP does not provide information about IPv6 address. DHCPv6
⚫ You have a router that can access IPv6 network.

IPv6 service is included in the PPPoE user name and password. PPPoEv6

The ISP provides you with a set of information including IPv6 address, subnet mask,
Static IPv6 address
default gateway and DNS server, etc.

Before configuring the IPv6 function, please ensure that you are within the coverage of IPv6 network
and already subscribe the IPv6 internet service. Contact your ISP for any doubt about it.

DHCPv6
DHCPv6 enables the router to obtain IPv6 address from DHCPv6 server to access the internet,
which is applicable in the following scenarios.
− The ISP does not provide any PPPoEv6 user name and password.
− The ISP does not provide information about IPv6 address.
− You have a router that can access IPv6 network.

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 Smart gateway

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set the connection type to DHCPv6.
Step 5 Click Save.

---End

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Parameter description

Parameter Description

When the option is selected, the LAN port of router obtains IPv6 prefix from its
upstream device.
Obtain IPv6 Prefix
Delegation It is recommended to keep the default setting (Selected). If the LAN port cannot obtain
the PD prefix, it is because the upstream device does not support PD prefix delivery.
Contact your ISP to solve this problem.
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-
ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configuration succeeds and you
can access IPv6 services.

If the IPv6 network test fails, try the following solutions:

− Navigate to the System Settings > System Status, and move to the IPv6 Status part.
Ensure that the IPv6 WAN address is a global unicast address.
− Ensure that devices connected to router obtain their IPv6 address through DHCPv6.
− Consult your ISP for help.

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PPPoEv6
Overview
If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose
PPPoEv6 to access the internet.
Log in to the web UI of the router, and navigate to the IPv6. When the connection type is set to
PPPoEv6, the page is shown as below.

Parameter description

Parameter Description

PPPoE Username It specifies the PPPoE user name and password provided by your ISP.

PPPoE Password IPv4 and IPv6 services share the same PPPoE account.

When the option is selected, the LAN port of router obtains IPv6 prefix from its
upstream device.
Obtain IPv6 Prefix
Delegation It is recommended to keep the default setting (Selected). If the LAN port cannot obtain
the PD prefix, it is because the upstream device does not support PD prefix delivery.
Contact your ISP to solve this problem.

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Access the internet through PPPoEv6
If the PPPoE account provided by your ISP includes IPv6 service, you can choose PPPoEv6 to access
the IPv6 service. The application scenario is shown as below.

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set the connection type to PPPoEv6.
Step 5 Enter the PPPoE Username and PPPoE Password.
Step 6 Click Save.

---End
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-

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ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configurations succeed and you
can access IPv6 services.

If the IPv6 network test fails, try the following solutions:

− Navigate to the System Settings > System Status, and move to the IPv6 Status part.
Ensure that the IPv6 WAN address is a global unicast address.
− Ensure that devices connected to router obtain their IPv6 address through DHCPv6.
− Consult your ISP for help.

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Static IPv6 Address
Overview
When your ISP provides you with information including IPv6 address, subnet mask, default
gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Log in to the web UI of the router, and navigate to the IPv6. When the connection type is set to
Static IPv6 Address, the page is shown as below.

Parameter description

Parameter Description

IPv6 Address
It specifies the fixed IP address information provided by your ISP.
Default IPv6 Gateway

Primary IPv6 DNS

If your ISP only provides one DNS address, leave the secondary IPv6 DNS blank.
Secondary IPv6 DNS

Access the internet through PPPoEv6

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set the connection type to Static IPv6 Address.
Step 5 Enter the required parameters under IPv6 WAN settings.
Step 6 Click Save.

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 ---End
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-
ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configurations succeed and you
can access IPv6 services.

If the IPv6 network test fails, try the following solutions:

− Ensure that you have entered the correct WAN IPv6 address.
− Ensure that devices connected to router obtain their IPv6 address through DHCPv6.
− Consult your ISP for help.

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10.1.2 IPv6 tunnel
Overview
IPv6 transition mechanism
Before the IPv6 network is widely deployed, IPv6 stations are like isolated islands. Therefore, the
dual stack and tunneling technologies are developed to achieve the communications between IPv6
islands.
◼ Dual stack technology
With the dual stack technology, nodes within the network support both IPv4 and IPv6
protocol stack. The source node selects different protocol stacks according to the different
destination nodes, and the network device selects different protocol stacks for processing
and forwarding according to the protocol type of the message. The dual-stack technology can
realize the coexistence of IPv4 and IPv6 networks, but it cannot solve the problem of
interoperability between IPv4 and IPv6 networks, nor can it solve the problem of IPv4
address exhaustion.

◼ Tunneling technology
Tunneling technology is a technology for network transmission by encapsulating one IP
protocol data packet in another IP protocol data packet, including data encapsulation,
transmission, and decapsulation. IPv6 tunnel technology encapsulates IPv6 packets as data in
IPv4 packets and communicates across IPv4 networks. With tunneling technology, you do not
need to upgrade all devices to dual stacks. You only need the border devices of IPv4 / IPv6
networks to implement dual stack and tunnel functions.

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Manual and automatic tunnels
Generally, a tunnel consists of three parts: the tunnel start node, which encapsulates IPv6 packets;
the tunnel end point, which decapsulates IPv6 packets; the tunnel, which is actually an IPv4 path,
starts the encapsulated IPv6 packets from the tunnel. The node is transported to the end of the
tunnel.
When the tunnel start node encapsulates an IPv6 packet in an IPv4 packet, it must determine the
source and destination addresses of IPv4. The source address is the IPv4 address of the start node
of the tunnel, and the destination address is the IPv4 address of the end of the tunnel.
Tunnels can be divided into manual tunnels and automatic tunnels based on how the tunnel end
address is obtained.
◼ Manual tunnel
The network boundary device cannot automatically obtain the IPv4 address of the tunnel
endpoint. You need to manually configure the IPv4 address of the tunnel endpoint so that
the packets can be sent to the tunnel endpoint correctly. It is usually used in the tunnel
between routers.
◼ Automatic tunnel
Network border devices can automatically obtain the IPv4 address of the tunnel endpoint,
without the need to manually configure the IPv4 address of the endpoint. In general, the
IPv6 addresses at both ends of the tunnel are in the form of special IPv6 addresses with
embedded IPv4 addresses. In this way, routing devices can extract IPv4 addresses from the
destination IPv6 addresses in IPv6 packets. Automatic tunnels can be used from host to host,
or from host to router.
6in4 tunnel
6in4 is a manual tunneling technology. It can implement IPv6 isolated island communication
through manually configured tunnels without the network operator providing IPv6 interconnection
services.

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6to4 tunnel
6to4 is an automatic tunneling technology that enables communication between isolated IPv6
islands and between sites within the IPv6 backbone and IPv6 backbone networks without the
network operator providing IPv6 interconnection services.
The 6to4 tunnel technology is used to establish a tunnel between border routers at an IPv6 site.
The border router at the source site is the start node of the tunnel, and the border router at the
destination site is the end point of the tunnel.
The 6to4 tunnel technology uses a special IPv6 address, that is, a 6to4 address, which starts with
2002. The IPv4 address of the border router is embedded in the prefix of this address. The address
structure is shown in the figure below.

− FP: Format Prefix, which is 001

− TLA: Top Level Aggregator, which is 0x0002
− IPv4 address: The IPv4 address of the border router
− SLA ID: Site Level Aggregator, namely the ID of subnet
− Interface ID: The ID of the interface
6rd tunnel
6RD (IPv6 Rapid Deployment) is an IPv6 network transition technology solution developed based
on 6to4. It adds a 6RD BR (Border Relay, Border Relay Device) to an existing IPv4 network,
establishes a 6in4 tunnel at the home gateway (6RD CE (Customer Edge)) and 6RD BR of IPv6 users,
and provides IPv6 access to users.
The 6RD network typology is as follows.

As shown in the figure above, the 6RD tunnel technology is used to implement mutual access
between IPv6 islands, and the BR can also be used to access the IPv6 network after the BR.
The main differences between 6RD and 6to4:
6RD does not need to use a specific address 2002::/16, it can use the network operator's own
address block, which greatly increases the convenience of implementation.

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Configure IPv6 tunnel

⚫ Devices at both ends of the tunnel must support the dual stack protocol.
⚫ The WAN IPv4 address of the routers must be a public IP address.

6in4 tunnel
Log in to the web UI of the router, and navigate to IPv6. Set the connection type to 6in4 Tunnel,
enter required parameters and save the configurations.

Parameter description

Parameter Description

Remote IPv4 Address It specifies the WAN IPv4 address of the dual stack router at the peer side.

Local IPv6 Address It specifies the IPv6 address of the LAN, which needs to be customized.

6to4 tunnel
Log in to the web UI of the router, and navigate to IPv6. Set the connection type to 6to4 Tunnel
and save the configurations.

6rd tunnel
Log in to the web UI of the router, and navigate to IPv6. Set the connection type to 6rd Tunnel,
enter required parameters and save the configurations.

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Parameter description

Parameter Description

Remote IPv4 Address It specifies the WAN IPv4 address of the dual stack router or 6rd BR at the peer side.

It specifies the subnet mask of the IPv4 network. The IPv4 network at both sides
Subnet Mask
should be at the same network segment.

It specifies the IPv6 prefix of the network.

⚫ When the 6rd tunnel is used to achieve the communication between isolated
IPv6 Prefix islands, users can customize the IPv6 prefix.
⚫ If the 6 re tunnel is used to connect to the network of ISPs, contact your ISP for the
IPv6 prefix.

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Examples of IPv6 tunnel configuration
6in4 tunnel
As shown below, the two routers support dual stack protocol. To achieve the communication
between the two hosts, you can configure the 6in4 tunnel.
Assume that the two routers are connected to IPv4 network and obtain public IPv4 addresses.

IPv4
6in4
Router 2
Router 1
WAN IPv6: 2001:10::1/64 WAN IPv6: 2001:10::2/64
LAN IPv6 prefix: 2001:1::/64 LAN IPv6 prefix: 2001:2::/64
WAN IPv4: 1.1.1.1 WAN IPv4: 1.1.2.1

IPv6 computer 1 IPv6 computer 2

2001:1::560:febc:add:9379 2001:2::1036:66d1:a340:aac6

Configuring procedure:
Step 1 Configure the Router 1.
1. Start a web browser on a device connected to the router 1 and visit tendawifi.com to log
in to the web UI of the router.
2. Choose IPv6.
3. Enable the IPv6 function.
4. Set the connection type to 6in4 Tunnel.
5. Enter the WAN IPv4 address of the device at the peer side, which is 1.1.2.1 in this
example.
6. Customize the local IPv6 address, which is 2001:10::1/64 in this example.
7. Set the IPv6 LAN prefix length, which is 2001:1::/64 in this example.
8. Click Save.

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Step 2 Configure the Router 2.
1. Start a web browser on a device connected to the router 2 and visit tendawifi.com to log
in to the web UI of the router.
2. Choose IPv6.
3. Enable the IPv6 function.
4. Set the connection type to 6in4 Tunnel.
5. Enter the WAN IPv4 address of the device at the peer side, which is 1.1.1.1 in this
example.
6. Customize the local IPv6 address, which is 2001:10::2/64 in this example.
7. Set the IPv6 LAN prefix length, which is 2001:2::/64 in this example.
8. Click Save.

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 ---End
Verification
To verify whether the 6in4 tunnel is established successfully, you can ping each other on the two
computers.
Now, ping computer 2 (IPv6 address: 2001:2::1036:66d1:a340:aac6) on computer 1.
Step 1 Use Windows + R shortcut to open the Run dialog window.
Step 2 Enter cmd, and click OK.

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Step 3 Enter the ping command, which is ping 2001:2::1036:66d1:a340:aac6 in the example, and
press Enter.

---End
Wait a moment. The 6in4 tunnel configuration succeeds when the result is shown as below.

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6to4 tunnel
As shown below, the two routers support dual stack protocol. To achieve the communication
between the two hosts, you can configure the 6to4 tunnel.
Assume that the two routers are connected to IPv4 network and obtain public IPv4 addresses.

IPv4
6to4
Router 1
Router 2
WAN IPv6: WAN IPv6:
2002:101:101::101:101/16 2002:101:201::101:201/16
WAN IPv4: WAN IPv4:
1.1.1.1 1.1.2.1

IPv6 computer 1 IPv6 computer 2

2002:101:101:1:560:febc:add:9379 2002:101:201:1:1036:66d1:a340:aac6

Configuring procedure:
Step 1 Configure Router 1.
1. Start a web browser on a device connected to the router 1 and visit tendawifi.com to log
in to the web UI of the router.
2. Choose IPv6.
3. Enable the IPv6 function.
4. Set the connection type to 6to4 Tunnel.
5. Click Save.

Step 2 Repeat Step 1 to set the connection type of Router 2 to 6to4.

---End

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Verification
To verify whether the 6to4 tunnel is established successfully, you can ping each other on the two
computers.
Now, ping computer 2 (IPv6 address: 2002:101:201:1:1036:66d1:a340:aac6) on computer 1.
Step 1 Use Windows + R shortcut to open the Run dialog window.
Step 2 Enter cmd, and click OK.

Step 3 Enter the ping command, which is ping 2002:101:201:1:1036:66d1:a340:aac6 in the

example and press Enter.

---End

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Wait a moment. The 6to4 tunnel configuration succeeds when the result is shown as below.

6rd tunnel
As shown below, the two routers support dual stack protocol. To achieve the communication
between the two hosts, you can configure the 6rd tunnel.
Assume that the two routers are connected to IPv4 network and obtain public IPv4 addresses.

IPv4
6rd

Router 1 Router 2
WAN IPv4: 1.1.1.1 WAN IPv4 address: 1.1.2.1
WAN IPv6: WAN IPv6:
2001:db8:1010:1010::101:101/32 2001:db8:1010:2010::101:201/32

IPv6 computer 1: IPv6 computer 2

2001:db8:ac10:c810:560:febc:add:9379 2001:db8:c84c:1:1036:66d1:a340:aac6

Configuring procedure:

Before configuring the 6rd tunnel, navigate to View system information to find the WAN IPv4 address
of the router.

Step 1 Configure Router 1.

1. Start a web browser on a device connected to the router 1 and visit tendawifi.com to log
in to the web UI of the router.
2. Choose IPv6.

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 3. Enable the IPv6 function.
4. Set the connection type to 6rd Tunnel.
5. Enter the WAN IPv4 address of the device at the peer side in Remote IPv4 Address, which
is 1.1.2.1 in this example.
6. Enter the Subnet Mask of the IPv4 network. 240.0.0.0 is recommended.
7. Customize the IPv6 Prefix (the default is recommended).
8. Click Save.

Step 2 Configure Router 2.

1. Start a web browser on a device connected to the router 2 and visit tendawifi.com to log
in to the web UI of the router.
2. Choose IPv6.
3. Enable the IPv6 function.
4. Set the connection type to 6rd Tunnel.
5. Enter the WAN IPv4 address of the device at the peer side in Remote IPv4 Address, which
is 1.1.1.1 in this example.
6. Enter the Subnet Mask of the IPv4 network. 240.0.0.0 is recommended.
7. Customize the IPv6 Prefix.
8. Click Save.

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 ---End
Verification
To verify whether the 6rd tunnel is established successfully, you can ping each other on the two
computers.
Now, ping computer 2 (IPv6 address: 2001:db8:c84c:1:1036:66d1:a340:aac6) on computer 1.
Step 1 Use Windows + R shortcut to open the Run dialog window.
Step 2 Enter cmd, and click OK.

Step 3 Enter the ping command, which is ping 2001:db8:c84c:1:1036:66d1:a340:aac6 in the

example and press Enter.

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 ---End
Wait a moment. The 6rd tunnel configuration succeeds when the result is shown as below.

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10.2 IPv6 LAN settings
To access the page, log in to the web UI of the router and choose IPv6.
You can change the IPv6 LAN settings here.

Parameter description

Parameter Description

It specifies two types of IPv6 LAN address assignment.

⚫ Auto: The router generates the IPv6 address based on the LAN MAC address of the
IPv6 LAN Address
router. By default, the prefix has 64 digits.
⚫ Manual: You need to set the IPv6 LAN address manually.

It specifies two types IPv6 LAN prefix address assignment.

IPv6 LAN Prefix
Length ⚫ Auto: The router obtains an LAN prefix from the upstream device.
⚫ Manual: You need to set the IPv6 LAN prefix manually.
DHCPv6 (Dynamic Host Configuration Protocol for IPv6) is used to assign IP addresses
DHCPv6 and prefix to IPv6 hosts on a network. It is the IPv6 equivalent of the DHCP for IPv4.
This is also known as a stateful autoconfiguration.

It specifies the assignment type of IPv6 address information by the DHCPv6 server.
⚫ Stateless: DHCPv6 stateless configuration. Clients obtain their IPv6 address through
Router Advertisement (Stateless Address Auto Configuration) and other parameters
DHCPv6 Address are allocated by the DHCPv6 server.
Assignment Method ⚫ Stateful: DHCPv6 stateful configuration. The DHCPv6 server automatically assigns
IPv6 addresses/prefixes and other network configuration parameters (e.g. DNS
server addresses, etc.) to clients. The user needs to manually configure the start ID
and the end ID.

Start ID The configuration is required when the DHCPv6 address assignment method is set to

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Parameter Description
stateful.
End ID It specifies the range of the last segment of the IPv6 address that the DHCPv6 server
assigns to the devices. Range: 1-ffff.

It specifies the LAN IPv6 DNS configuration method.

IPv6 DNS ⚫ Auto: Obtain the IPv6 DNS address from the upstream device.
⚫ Manual: Configure the IPv6 DNS address manually.

Enter the fixed IPv6 DNS address provided by your ISP.

Primary IPv6 DNS

If your ISP only provides one DNS server address, you can leave the secondary IPv6
Secondary IPv6 DNS
DNS blank.

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11 Advanced settings
11.1 Operating mode
11.1.1 Overview
In addition to providing internet access with a SIM card, the router can also be connected to a
broadband. By switching the operating mode, you can access the internet through the
corresponding method. The default operating mode is 3G/4G router mode.
To access the configuration page, log in to the web UI of the router and navigate to Advanced
Settings > Operating Mode.

To access the internet:

− 3G/4G router mode: Refer to the quick installation guide or Access the internet with a SIM
card.
− Wireless router mode: Refer to Access the internet through the WAN port.

11.1.2 Set the router to wireless router mode

If you have already used the router and is able to access the web UI, navigate to the Advanced
Settings > Operating Mode to change the operating mode.
If you are using the router for the first time, or the router is reset to factory settings, follow the
steps below to set the router to wireless router mode.
Configuring procedure:
Step 1 Log in to the web UI of the router.
1. Connect your wireless device to the Wi-Fi network of your router, or connect a computer
to the LAN port of the router.
2. Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router. A computer is used for illustration below.

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3. Click Start.

4. Click Skip.

5. Do not set login and Wi-Fi password now by ticking Not Required, and click Next.

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 6. Click Not Now.

Step 2 Set the router to wireless router mode.

1. Choose Advanced Settings > Operating Mode.
2. Click Wireless Router Mode, and click Save.

---End
After rebooting, the router is set to wireless router mode.

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11.2 SIM PIN (3G/4G wireless router mode)

This function is only available under the 3G/4G router mode. Refer to Operating mode to set the
operating mode of the router.

SIM PIN is a protective measure to prevent your SIM card from misuse. If your SIM card is locked
when you inset it into the router, you are required to unlock it for internet access. You can also
enable the PIN lock and specify a PIN code for an unlocked SIM card.

To access the SIM PIN setting page, log in to the web UI of the router and navigate to Advanced
Settings > SIM PIN.

When the SIM card is not set with PIN code, the page is shown as below.

The PIN code can be set and changed by users. Contact your ISP for the original PIN code or other help.

11.2.1 Unlock the SIM card

If you want to use a locked SIM card to access the internet, you need to unlock it first.

Unlock the SIM card in the quick setup wizard

When you use the router for the first time or the router is reset, you are required to unlock the
SIM card in the quick setup wizard.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.

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Step 2 Click Start.

Step 3 Enter the PIN Code, and click OK.

You can only try the PIN code for 3 times. If you fail all, you must use PUK code to reset the PIN code.
Contact your ISP for the PUK code. Otherwise the SIM card may be locked permanently after entering
the wrong PUK code for 10 times.

Step 4 Follow the steps to complete the setup process.

---End

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Unlock the SIM in the web UI
You can also unlock the SIM card when you already can access the web UI of the router.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Click Please unlock the SIM card, or navigate to Advanced Settings > SIM PIN.

Step 3 Enter the PIN Code, and click Save.

⚫ You can only try the PIN code for 3 times. If you fail all, you must use PUK code to reset the PIN
code. Contact your ISP for the PUK code. Otherwise the SIM card may be locked permanently
after entering the wrong PUK code for 10 times.
⚫ When Auto-unlock PIN is enabled, the router will unlock the SIM card automatically each time the
router completes rebooting (the PIN code is still required after resetting).

---End

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11.2.2 Disable PIN lock for the SIM card
After disable PIN lock for the SIM card, your SIM card will not be protected by PIN lock.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Advanced Settings > SIM PIN.
Step 3 Disable PIN Lock.

Step 4 Enter the original PIN Code, and click Save.

---End

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11.2.3 Set a PIN code for the SIM card
You can also set a PIN code for a SIM card without PIN code.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Enable PIN Lock.

Step 3 Specify a PIN Code, and click Save.

When Auto-unlock PIN is enabled, the router will unlock the SIM card automatically each time the
router completes rebooting (the PIN code is still required after resetting).

---End

11.2.4 Change the PIN code of SIM card

To change the PIN code of the SIM card, disable the PIN code of SIM card first, then set a PIN code
for the SIM card.

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11.3 Mobile data

This function is only available under the 3G/4G router mode. Refer to Operating mode to set the
operating mode of the router.

11.3.1 Overview
You can view and update data usage statistics, and configure data usage settings, such as data
usage limit and usage alert.

To access the configuration page, log in to the web UI of the router and choose Advanced
Settings > Mobile Data.

Parameter description

Parameter Description

It specifies the total data traffic that has been used. You can correct it by consulting
you ISP and clicking Update to change it manually.
Total Used
When the Monthly Data Statistics function is enabled, the router will clear the
number at the date specified in Start Date.

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 Parameter Description

It is used to enable or disable the data limit function. When the limit is reached, the
Data Limit
router will disconnect from the internet automatically.

Monthly Allowance It specifies the specific maximum data usage allowed for each month.

When the percentage of data traffic used reaches the limit, the router will send an
Usage Alert
alert SMS message to a specified phone number.

It specifies the phone number for receiving the alert SMS message.
SMS Alert of Usage
You can click Sent Test Message to test the phone number you entered.

Monthly Data It is used to enable or disable the Monthly Data Statistics. When it is enabled, the
Statistics router will clear the number of Total Used at the date specified in Start Date.

It specifies the date at which the router clears the data statistics of the last month
Start Date
and start to record in the following month.

11.3.2 An example of mobile data configurations

Scenario: You inserted a SIM card in the router to provide mobile internet access for your
smartphone, iPad and laptop.
Goal: You want to receive SMS message alert on your smartphone and get prepared when the
usage reaches a certain amount every month.
Solution: You can configure mobile data settings to reach the goal.
Assume that:
− Available data traffic: 10 GB
− Start date of data usage record: 1st each month
− Smartphone number: 188****5555
− Alert percentage: 80%
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Advanced Settings > Mobile Data.
Step 3 (Optional) Update the current usage data in Total Used.
Step 4 Enable Data Limit.
Step 5 Enter 10 in Monthly Allowance, and choose GB in the drop-down box.
Step 6 Set Usage Alert to 80 %.
Step 7 Enter 188****5555 in SMS Alert of Usage.
Step 8 Enable Monthly Data Statistics.
Step 9 Enter 1 in Start Date.
Step 10 Click Save.

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 ---End
After completing the configuration, you will receive a SMS message when the data traffic usage
reached 8 GB and cannot access the internet through the router when the data traffic usage
reached 10 GB.

If you want to connect to the internet again after the data limit is reached, try the following methods:
⚫ Change the Total Usage by clicking Update.
⚫ Disable Data Limit.
⚫ Navigate to Internet Settings, and click Connect at the bottom of the page.

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11.4 Bandwidth control
11.4.1 Overview
By configuring this function, you can limit the upload and download speed of devices connected to
the router and allocate the bandwidth reasonably.
To access the configuration page, log in to the web UI of the router and choose Advanced
Settings > Bandwidth Control.

Parameter description

Parameter Description

It specifies the name and IP address of the device. You can click to change the name
Device Name
of the device.

Upload Speed
It specifies the current upload and download speed of the device.
Download Limit

Upload Limit
It specifies the upload and down load speed limit for the device. You can click the drop-
down box to choose a number or set it manually.
Download Limit

11.4.2 Set the upload and download speed limit for users
Scenario: You want to allocate bandwidth equally among connected and enable all connected
devices to enjoy smooth 720p videos.
Solution: Configure the bandwidth control function to meet the requirement.
Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Advanced Settings > Bandwidth Control.
Step 3 Target the devices to be controlled, and set the Download Limit to 4.0 Mbps (For HD
Video).
Step 4 Click Save.

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 ---End
After the configuration, the highest speed for the device is 4 Mbps (or 512 KB/s) and satisfies the
requirement of 720p videos.

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11.5 IPTV (wireless router mode)

This function is only available under the wireless router mode. Refer to Operating mode to set the
operating mode of the router.

11.5.1 Overview
IPTV is the technology integrating internet, multimedia, telecommunication and many other
technologies, providing interactive services, including digital TV, to family users by internet
broadband lines.

You can set the multicast and STB functions here.

− Multicast: If you want to watch multicast videos from the WAN side of the router on
your computer, you can enable the multicast function of the router.
− STB (Set Top Box): If the IPTV service is included in your broadband service, you are
enabled to enjoy both internet access through the router and rich IPTV contents with
a set top box.
To access the configuration page, log in to the web UI of the router and choose Advanced
Settings > IPTV.
The IPTV function is disabled by default. When it is enabled, the page is shown below.

Parameter description

Parameter Description

It is used to enable and disable the IPTV function of the router.

STB When this function is enabled, the LAN port can be used only as an IPTV port and be
connected to an IPTV set top box.

VLAN It specifies the VLAN ID of your IPTV service.

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 Parameter Description

⚫ If your ISP does not provide any VLAN ID information when the IPTV service is available,
please keep Default.

⚫ If you have obtained VLAN ID from your ISP when the IPTV service is available, please
choose Custom VLAN and enter the VLAN value.
If you purchased the IPTV service in Shanghai, choose Shanghai VLAN and the desired VLAN
ID.

11.5.2 Watch IPTV programs through the router

Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV
account and password from your ISP, but no VLAN information.
Goal: Be able to watch IPTV programs through the router.
Solution: You can configure the IPTV function to reach the goal.

Configuring procedure:
Step 1 Set your router.
1. Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
2. Choose Advanced Settings > IPTV.
3. Enable the STB function.
4. Click Save.

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Step 2 Configure the set top box.
Use the IPTV user name and password to dial up on the set top box.
---End
When completing the configurations, you can watch IPTV programs on your TV.

11.5.3 Watch multicast videos through the router

Scenario: You have the address of multicast videos.
Goal: Be able to watch multicast videos.
Solution: You can configure the multicast function to reach the goal.

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Advanced Settings > IPTV.
Step 3 Enable the Multicast function.

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Step 4 Click Save.

---End
When completing the configurations, you can watch multicast videos on your computer.

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11.6 Tenda WiFi App (wireless router mode)

This function is only available under the wireless router mode. Refer to Operating mode to set the
operating mode of the router.

The router supports management through the Tenda WiFi App. With the App, you can:

− Manage your router within the LAN.

− Manage your router through the internet.

Tenda WiFi App installed

Connected to the internet

To manage the router with Tenda WiFi App, follow the steps below (Example: iPhone).

Configuring procedure:

Step 1 Go to the App store search for the Tenda WiFi App. Download and install it on your
phone.

If you already have a Tenda WiFi App account or want to use the fast login approach, skip to Step 3 and
proceed with the settings.

Step 2 (Optional) Register an account in the Tenda WiFi App.

1. Open the Tenda WiFi App, tap the at the top left corner and tap Login.

136
2. Tap Register at the top right corner, and register with an Email account.

3. Check the Email sent to your Email account and follow the instruction to finish the Email
account confirmation process.

137
 4. Tap Login at the top right corner of the registration page.

Step 3 Log in with a registered account.

Follow the instructions on the home page of the Tenda WiFi App to add the router.

You can also choose to log in with your google, facebook and twitter account without registering a
Tenda WiFi App account. Choose an option in Fast login.

Step 4 Bind your router with your smart phone.

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 1. Start a web browser on the phone connected to the router and visit tendawifi.com to log
in to the web UI of the router.
2. Choose Advanced Settings > Tenda WiFi App.
3. Enable Manage with Tenda WiFi App.
4. Enter an account registered in the Tenda WiFi App in Cloud Account.
5. Click Save.

---End
When completing the configurations, you can manage your router with Tenda WiFi App on your
phone anywhere and anytime through the internet.

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11.7 Sleeping mode
When the sleeping mode function is enabled, the router turns off its LED indicators and disables
the Wi-Fi network during the specified period.

To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > Sleeping Mode.

This function is disabled by default. When it is enabled, the page is shown as below.

Parameter description

Parameter Description

It is used to enable or disable the function.

Sleeping Mode When the router is under sleeping mode and you want to use the Wi-Fi network, use the
Tenda WiFi App to wake up the router.

Sleeping Time It specifies the period during which the router is under the sleeping mode.

It is used to enable or disable the Delay function.

⚫ Ticked: The function is enabled. During the sleeping time, if there is any user
connected to the router and the traffic over the router's WAN port exceeds 3 KB/s
within 30 minutes, the router will delay entering the sleeping mode. If there is no user
Delay
connected to the router and the traffic over the router's WAN port is slower than 3
KB/s within 3 minutes, the router will enter the sleeping mode.
⚫ Unticked: The function is disabled. The router enters the sleeping mode during the
sleeping time.

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11.8 LED control
With the LED control function, you can control the status of the LED indicators.
To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > LED Control.

Parameter description

Parameter Description

Always on All LED indicators stay in their normal status.

Always off All LED indicators are turned off.

Schedule LED indicators are only turned off during the specified period.

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11.9 Filter MAC address
11.9.1 Overview
This function enables you to add devices to the whitelist or blacklist to enable or disable specified
users to access the internet through the router.
To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > Filter MAC address.

Parameter description

Parameter Description

It specifies the MAC address filter mode.

⚫ Blacklist: Wireless devices listed are unable to connect to the Wi-Fi network of
MAC Address Filter
the router, and wired devices listed are unable to access the internet.
Mode
⚫ Whitelist: Wireless devices listed can connect to the Wi-Fi network of the router,
and wired devices listed are able to access the internet.

Blacklisted Device
It specifies the name or remark for the device.
Whitelisted Device

MAC Address It specifies the MAC addresses of devices added to the list.

: It is used to add new devices the blacklist or whitelist.

Operation
: It is used to remove devices from the blacklist or whitelist.

Add all online devices It is only available when you set the whitelist for the first time. By clicking it, you can
to the whitelist add all currently connected devices to the whitelist.

11.9.2 Only allow specified device to access the internet

Scenario: The Wi-Fi in your home is misused by unknown users sometimes.
Goal: Only allow certain devices of family members to access the internet.
Solution: You can configure the MAC address filter function to reach the goal.

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Assume that:

Device MAC address Status

Your own phone 8C:EC:4B:B3:04:92 Connected

Wife’s phone 94:C6:91:29:C2:12 Disconnected

Daughter’s phone 98:9C:57:19:D0:1B Disconnected

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose Advanced Settings > Filter MAC Address.
Step 3 Set the MAC Address Filter Mode to Whitelist.
Step 4 (Optional) Enter the device name in the Whitelist Device field, which is Wife’s phone in
this example.
Step 5 Enter the MAC Address of the device, which is 94:C6:91:29:C2:12 in this example.
Step 6 Click +New.

Step 7 Repeat Step 4 to Step 6 to add Daughter’s phone (98:9C:57:19:D0:1B) to the whitelist.
Step 8 Click Save.

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 ---End
When configuration is completed, only the three devices added can access the internet through
the router.

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11.10 Firewall
The firewall function helps the router detect and defend ICMP flood attack, TCP flood attack and
UDP flood attack, and ignore Ping packet from WAN port. It is recommended to keep the default
settings.
To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > Firewall.

Parameter description

Parameter Description

It is used to enable or disable the ICMP flood attack defense.

ICMP Flood Attack The ICMP flood attack means that, to implement attacks on the target host, the
Defense attacker sends a large number of ICMP Echo messages to the target host, which
causes the target host to spend a lot of time and resources on processing ICMP
Echo messages, but cannot process normal requests or responses.

It is used to enable or disable the TCP flood attack defense.

TCP Flood Attack The TCP flood attack means that, to implement attacks on the target host, the
Defense attacker quickly initiates a large number of TCP connection requests in a short
period of time, and then suspends in a semi-connected state, thereby occupying a
large amount of server resources until the server denies any services.

It is used to enable or disable the UDP flood attack defense.

UDP Flood Attack The UDP flood attack is implemented in a similar way with ICMP flood attack, during
Defense which the attacker sends many UDP packets to the target host, causing the target
host to be busy processing these UDP packets, but unable to process normal packet
requests or responses.

It is used to enable or disable the Ignore Ping packet from WAN Port function.
Ignore Ping Packet When it is enabled, the router automatically ignores the ping to its WAN from hosts
From WAN Port from the internet and prevent itself from being exposed, while preventing external
ping attacks.

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11.11 Static route
11.11.1 Overview
Routing is the act of choosing an optimal path to transfer data from a source address to a
destination address. A static route is a special route that is manually configured and has the
advantages of simplicity, efficiency, and reliability. Proper static routing can reduce routing
problems and overload of routing data flow, and improve the forwarding speed of data packets.

A static route is set by specifying the target network, subnet mask, default gateway, and interface.
The target network and subnet mask are used to determine a target network or host. After the
static route is established, all data whose destination address is the destination network of the
static route are directly forwarded to the gateway address through the static route interface.

To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > Static Route.

Parameter description

Parameter Description

It specifies the IP address of the destination network.

When the Destination Network and Subnet Mask are both 0.0.0.0, it indicates that
this is the default route.
Destination Network

When the route of packets cannot be found in the routing table, the router will
forward the packets using the default route.

Subnet Mask It specifies the subnet mask of the destination network.

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 Parameter Description

It specifies the ingress IP address of the next hop route after the data packet exits
Gateway from the interface of the router.
0.0.0.0 indicates that the destination network is directly connected to the router.

WAN It specifies the interface that the packet exits from.

Operation It is used to add or delete static route rules.

11.11.2 Add a static route rule

Scenario: You have a 4G09 and another two routers. Router1 is connected to the internet and its
DHCP server is enabled. Router2 is connected to an intranet and its DHCP server is disabled.
Goal: You can access both the internet and intranet at the same time.
Solution: You can configure the static route function to reach the goal.

This solution is only applicable when the router is under wireless router mode.

Assume the LAN IP addresses of these devices are:

− 4G09: 192.168.0.1
− Router1: 192.168.10.10
− Router2: 192.168.10.20
The information about the intranet:
− IP address: 172.16.105.0
− Subnet mask: 255.255.255.0

192.168.10.10

IP address: 192.168.10.20
172.16.105.0
Subnet mask:
255.255.255.0
LAN: 192.168.0.1
Configuring procedure:

Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Refer to Access the internet with a dynamic IP address to configure the internet access for

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 4G09.

Step 3 Add a static route rule on 4G09.

1. Choose Advanced Settings > Static Route.
2. Enter the IP address of the destination network, which is 172.16.105.0 in this example.
3. Enter the subnet mask of the destination network, which is 255.255.255.0 in this example.
4. Enter the ingress IP address of the next hop route, which is 192.168.10.20 in this example.
5. Click +New.

---End
When completing the configurations, you can access both the internet and intranet through 4G09
at the same time.

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11.12 DDNS
11.12.1 Overview
DDNS normally interworks with virtual server, DMZ host and remote management, so that the
internet users can be free from the influence of dynamic WAN IP address and access the internal
server or the router’s web UI with a fixed domain name.
To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > DDNS.

Parameter description

Parameter Description

DDNS It is used to enable or disable the DDNS function.

Service Provider It specifies the DDNS service provider.

User Name
It specifies the user name and password registered on a DDNS service provider's website
for logging in to the DDNS service.
Password

It specifies the domain name registered on the DDNS service provider’s website. If this
Domain Name
field is invisible after choosing the service provider, it is not required.

Connection
It specifies the current connection status of the DDNS service.
Status

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11.12.2 Enable internet users to access LAN resources using a
domain name
Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet using a domain name.
Solution: You can configure the DDNS plus virtual server functions to reach the goal.
Assume that the information of the FTP server includes:
− IP address: 192.168.0.136
− MAC address of the host: D4:61:DA:1B:CD:89
− Service port: 21
The information of the registered DDNS service:
− Service provider: oray.com
− User name: JohnDoe
− Password: JohnDoe123
− Domain name: o2849z7222.zicp.vip

Please ensure that router obtains an IP address from the public network. This function may not work
on a host with an IP address of a private network or an intranet IP address assigned by ISPs that start
with 100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses of
class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range from 172.16.0.0-
172.31.255.255; Private IP addresses of class C range from 192.168.0.0-192.168.255.255.

The information of the registered FTP server

DDNS service: IP address: 192.168.0.136
− Service provider: oray.com MAC address of the host:
− User name: JohnDoe D4:61:DA:1B:CD:89
− Password: JohnDoe123456 Service port: 21
− Domain name:
o2849z7222.zicp.vip

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Configuration procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Configure the DDNS function.
1. Choose Advanced Settings > DDNS.
2. Enabled the DDNS function.
3. Choose a service provider, which is oray.com in this example.
4. Enter the user name and password, which are JohnDoe and JohnDoe123 in this example.
5. Click Save.

Wait a moment, when the Connection Status turns Connected, the configurations
succeed.
Step 3 Configure the virtual server function (refer to Virtual server)
---End
When completing the configurations, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://the domain name”. If the WAN port number is
not the same as the default intranet service port number, the visiting address should be: “Intranet
service application layer protocol name://the domain name:WAN port number”. In this example,
the address is ftp://o2849z7222.zicp.vip.

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Enter the user name and password to access the resources on the FTP server.

After the configurations, if internet users still cannot access the FTP server, try the following methods:
⚫ Ensure that the LAN port number configured in the virtual server function is the same as the
service port number set on the server.
⚫ Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.

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11.13 Virtual server
11.13.1 Overview
By default, internet users cannot actively access the LAN of the router.

The virtual server function opens a port of the router, and binds the LAN server to the port using
the server’s IP address and intranet service port. All access requests to the WAN port of the router
will be directed to the server. Therefore, the server within the LAN can be accessed by internet
users and the LAN can be free from attacks from the internet.

For example, the virtual server function enables internet users to access web servers or FTP
servers within the LAN.

To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > Virtual Server.

Parameter description

Parameter Description

Internal IP Address It specifies the IP address of the server within the LAN of the router.

It specifies the service port number of the server under the LAN of the router.
LAN Port You can either choose a service port number in the drop-down box, or enter a
service port number manually.

WAN Port It specifies the port of the router which is opened and accessible to internet users.

It specifies the transport layer protocol of the service.

Protocol
If you are not sure about this parameter, TCP&UDP is recommended.

Available operations include:

Operation ⚫ : It is used to add a new virtual server rule.
⚫ : It is used to delete existing virtual server rules.

11.13.2 Enable internet users to access LAN resources

Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.

153
Solution: You can configure the virtual server function to reach the goal.
Assume that the information of the FTP server includes:
− IP address: 192.168.0.136
− MAC address: D4:61:DA:1B:CD:89
− Service port: 21
− The WAN IP address of the router: 102.33.66.88.

⚫ Please ensure that router obtains an IP address from the public network. This function may not
work on a host with an IP address of a private network or an intranet IP address assigned by ISPs
that start with 100. Common IPv4 addresses are classified into class A, class B and class C. Private
IP addresses of class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range
from 172.16.0.0-172.31.255.255; Private IP addresses of class C range from 192.168.0.0-
192.168.255.255.
⚫ ISPs may block unreported web services to be accessed with the default port number 80.
Therefore, when the default LAN port number is 80, please change it to an uncommon port
number (1024-65535) manually, such as 9999.
⚫ The LAN port number can be different from the WAN port number.

Access using an
IP address

FTP server
IP address: 192.168.0.136
MAC address:
D4:61:DA:1B:CD:89
Service port: 21
WAN IP address: 102.33.66.88

Configuration procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Add a virtual server rule.
1. Choose Advanced Settings > Virtual Server.
2. Enter the Internal IP Address, which is 192.168.0.136 in this example.
3. Choose a LAN Port in the drop-down box, which is 21 in this example.
4. Choose a protocol, which is TCP&UDP in this example.
5. Click +New.

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Step 3 Assign a fixed IP address to the host where the server locates.
1. Choose System Settings > DHCP Reservation.
2. Specifies a Device Name for the host of the server, which is FTP server in this example.
3. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this
example.
4. Enter the IP Address of host of the server, which is 192.168.0.136 in this example.
5. Click +New.

---End
When completing the configurations, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://WAN IP address of the router”. If the WAN port
number is not the same as the default intranet service port number, the visiting address should be:
“Intranet service application layer protocol name://WAN IP address of the router:WAN port
number”. In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of
the router in View system information.

155
Enter the user name and password to access the resources on the FTP server.

If you want to access the server within a LAN using a domain name, refer to the solution DDNS +
Virtual server.

After the configurations, if internet users still cannot access the FTP server, try the following methods:
⚫ Ensure that the LAN port number configured in the virtual server function is the same as the
service port number set on the server.
⚫ Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.

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11.14 DMZ host
11.14.1 Overview
A DMZ host on a LAN is free from restrictions in communicating with the internet. It is useful for
getting better and smoother experience in video conferences and online games. You can also set
the host of a server within the LAN as a DMZ host when in need of accessing the server from the
internet.

⚫ A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host to
attack your LAN. Therefore, enable the DMZ function only when necessary.
⚫ Hackers may leverage the DMZ host to attack the local network. Do not use the DMZ host function
randomly.
⚫ Security software, antivirus software, and the built-in OS firewall of the computer may cause DMZ
function failures. Disable them when using the DMZ function. If the DMZ function is not required,
you are recommended to disable it and enable your firewall, security, and antivirus software.

To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > DMZ Host.

Parameter description

Parameter Description

DMZ Host It is used to enable or disable the DMZ host function.

DMZ Host IP Address It specifies the IP address of the host that is to be set as the DMZ host.

11.14.2 Enable internet users to access LAN resources

Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.
Solution: You can configure the DMZ host function to reach the goal.
Assume that the information of the FTP server includes:

157
 − IP address: 192.168.0.136
− MAC address: D4:61:DA:1B:CD:89
− Service port: 21
− The WAN IP address of the router: 102.33.66.88.

Please ensure that router obtains an IP address from the public network. This function may not work
on a host with an IP address of a private network or an intranet IP address assigned by ISPs that start
with 100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses of
class A range from 10.0.0.0 to 10.255.255.255; Private IP addresses of class B range from 172.16.0.0-
172.31.255.255; Private IP addresses of class C range from 192.168.0.0-192.168.255.255.

Access using an
IP address

FTP server
IP address: 192.168.0.136
MAC address:
D4:61:DA:1B:CD:89
Service port: 21
WAN IP address: 102.33.66.88

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Set the server host as the DMZ host.
1. Choose Advanced Settings > DMZ Host.
2. Enable DMZ Host.
3. Enter the IP address of the host, which is 192.168.0.136 in this example.
4. Click Save.

158
Step 3 Assign a fixed IP address to the host where the server locates.
1. Choose System Settings > DHCP Reservation.
2. Specifies a Device Name for the server host, which is FTP server in this example.
3. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this
example.
4. Enter the reserved IP Address for the server host, which is 192.168.0.136 in this example.
5. Click +New.

----End
When the configurations are completed, users from the internet can access the DMZ host by
visiting “Intranet service application layer protocol name://WAN IP address of the router”. If the
intranet service port number is not the default number, the visiting address should be: “Intranet
service application layer protocol name://WAN IP address of the router:intranet service port
number”.

In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of the router
in View system information.

When the default intranet service port number is 80, please change the service port number to an
uncommon one (1024-65535), such as 9999.

159
Enter the user name and password to access the resources on the FTP server.

If you want to access the server within a LAN using a domain name, refer to the solution DMZ +
DDNS.

After the configurations, if internet users still cannot access the FTP server, close the firewall, antivirus
software and security guards on the host of the FTP server and try again.

160
11.15 UPnP
UPnP is short for Universal Plug and Play. This function enables the router open port automatically
for UPnP-based programs. It is generally used for P2P programs, such as BitComet and AnyChat,
and helps increase the download speed.
To access the configuration page, log in to the web UI of the router, and choose Advanced
Settings > UPnP.
This function is enabled by default.

When any program that supports the UPnP function is launched, you can find the port conversion
information on this page when the program sends any requests.

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11.16 Antenna settings

⚫ Only 4G03 is equipped with internal antennas and supports antenna settings.
⚫ External antennas are not included in the package of 4G03 and need to be bought additionally.
⚫ External antennas can only enable the router to receive 3G/4G signal at a greater distance from
the ISP and in a hasher environment. They do not work under the wireless router mode.

Antenna settings enable you to choose the antennas used for receiving 3G/4G signal from the
ISP. Compatible external antennas enable the router to receive3G/4G signal at a greater
distance from the ISP and in a hasher environment.
Three modes are available for the router.

− Auto (default): The router switches between internal and external antennas
automatically under different circumstances. When external antennas are installed,
the router gives priority to external antennas.
− External Antennas (better performance): The router only provides Wi-Fi network
through external antennas. Choose this mode only when external antennas are
installed.
− Internal Antennas: The router only provides Wi-Fi network through external
antennas.
To access the configuration page, log in to the web UI of the router and choose Advanced
Settings > Antennas Settings. Choose the suitable mode as required.

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11.17 TR069
The TR069 (Technical Report - 069) protocol allows an Auto-Configuration Server (ACS) to perform
auto-configuration, provision, collection, and diagnostics to the modem router from the internet.
Generally, it is used by the ISP to manage the router and is disabled by default. Contact your ISP
for these parameters.
To access the configuration page, log in to the web UI of the router and choose Advanced
Settings > TR069.

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Parameter description

Parameter Description

Enable TR069 It is used to enable or disable the TR069 function.

URL It specifies the domain name of the ACS.

It specifies the user name used to authenticate the router when the router connects
ACS User Name
to the ACS using the TR069 protocol.

It specifies the password used to authenticate the router when the router connects
ACS Password
to the ACS using the TR069 protocol.

Enable Scheduled It is used to enable or disable the scheduled notification function, which enables the
Notification router to send messages to the ACS at interval.

Scheduled
It specifies the interval at which the router sent messages to the ACS.
Notification Interval

Connection Request It specifies the user name used to authenticate the ACS when it sends the connection
User Name request to the router.

Connection Request It specifies the password used to authenticate the ACS when it sends the connection
Password request to the router.

Port It specifies the port used to receive the connection request sent by the ACS.

It is used to enable or disable the STUN function, which facilitates the

Enable STUN communication between the router and the public network when the router is under
a LAN.

STUN Server Address It specifies the IP address of the STUN server.

STUN Server Port It specifies the port of the STUN server.

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12 System settings
12.1 LAN settings
To access the configuration page, log in to the web UI of the router, and choose System Settings >
LAN Settings.
On this page, you can:
◼ Change the LAN IP address and subnet mask of the router.
◼ Change the DHCP server parameters of the router.
The DHCP server can automatically assign IP address, subnet mask, gateway and other
information to clients within the LAN. If you disable this function, you need to manually
configure the IP address information on the client to access the internet. Do not disable the
DHCP server function unless necessary
◼ Configure the DNS information assigned to clients.

Parameter description

Parameter Description

It specifies the LAN IP address of the router, which is also the management IP
LAN IP Address
address for logging in to the web UI of the router.

It specifies the subnet mask of the LAN port, used to identify the IP address range
Subnet Mask
of the local area network.

165
Parameter Description

IP Address It specifies the range of IP addresses that can be assigned to devices connected to
Range the router. The default range is 192.168.0.100 to 192.168.0.200.

It specifies the valid duration of the IP address that is assigned to a client.

When the lease time reaches half, the client will send a DHCP Request to the
DHCP DHCP server for renewal. If the renewal succeeds, the lease is renewed based on
Server the time of the renewal application; if the renewal fails, the renewal process is
Lease Time
repeated at 7/8 of the lease period. If it succeeds, the lease is renewed based on
the time of the renewal application. If it still fails, the client needs to reapply for
IP address information after the lease expires.
It is recommended to keep the default value.

It specifies the primary DNS address of the router, which is assigned to the clients.
You can change it if necessary.
Primary DNS
DNS Server
Settings Make sure that the primary DNS server is the IP address of the correct DNS server
or DNS proxy. Otherwise, you may fail to access the internet.

Secondary It specifies the secondary DNS address of the router used to assign to the clients.
DNS Server It is an optional field and is left blank by default.

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12.2 DHCP reservation
12.2.1 Overview
Through the DHCP reservation function, specified clients can always obtain the same IP address
when connecting to the router, ensuring that the router's "Virtual server", "DDNS", "DMZ host"
and other functions can function normally. This function takes effect only when the DHCP server
function of the router is enabled.

To access the configuration page, log in to the web UI of the router, and choose System Settings >
DHCP Reservation.

Parameter description

Parameter Description

Device Name It specifies the device name of the client.

MAC Address It specifies the MAC address of the client.

IP Address It specifies the IP address reserved for the client.

Status It specifies whether the client is online or not.

The available options include:

⚫ : It is used to add a new DHCP reservation rule.
Operation ⚫ : It is used to bind the MAC address to the reserved IP address.
⚫ : It is used to unbind the MAC address from the reserved IP address.
⚫ : It is used to delete the DHCP reservation rule.

12.2.2 Assign static IP addresses to LAN clients

Scenario: You have set up an FTP server within your LAN.
Goal: Assign a fixed IP address to the host of the FTP server and prevent the failure of access to the
FTP server owing to the change of IP address.
Solution: You can configure the DHCP reservation function to reach the goal.
Assume that the information of the FTP server includes:
− The fixed IP address for the server: 192.168.0.136
− MAC address of the FTP server host: D4:61:DA:1B:CD:89

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Configuring procedure:

Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose System Settings > DHCP Reservation.
Step 3 (Optional) Enter the device name for the host.
Step 4 Enter the MAC address of the host, which is D4:61:DA:1B:CD:89 in this example.
Step 5 Enter the IP address reserved for the host, which is 192.168.0.136 in this example.
Step 6 Click +New.

---End
When the configuration is completed, the page is shown as below and the FTP server host always
gets the same IP address when connecting to the router, which is 192.168.0.136 in this example.

168
12.3 WAN settings (wireless router mode)

This function is only available under the wireless router mode. Refer to Operating mode to set the
operating mode of the router.

In the WAN Parameters module, you can check and modify MTU value, WAN speed, duplex mode,
MAC address, service name and server name.

12.3.1 Change MTU value

MTU (Maximum Transmission Unit) is the largest data packet transmitted by a network device.
When the connection type is PPPoE, the default MTU value is 1480. When the connection type is
dynamic IP address or static IP address, the default MTU value is 1500. Do not change the value
unless necessary. If you need to, please refer to the following instructions.
To access the configuration page, log in to the web UI of the router, and choose System Settings >
WAN Settings.

Generally, the default value is recommended. Try to change the MTU value when:
− You cannot access some specific websites or encrypted websites (such as E-banking
or Paypal websites).
− You cannot receive and send Emails or access an FTP or POP server.
You can try reducing the value of MTU gradually from 1500 until the problem is resolved (The
recommended range is 1400 to 1500).
MTU application description

MTU Application

1500 It is commonly used for non-ADSL and non-VPN dial-up connections.

1492, 1480 It is used for ADSL dial-up connections.

169
 MTU Application

It is the maximum value for the ping command. A packet with a larger size is
1472
fragmented.

1468 It is used for DHCP connections.

1436 It is used for VPN or PPTP connections.

12.3.2 Change the WAN speed and duplex mode

To access the configuration page, log in to the web UI of the router, and choose System Settings >
WAN Settings.
When the Ethernet cable is intact and connected to the WAN port properly, but Ethernet cable
disconnected is still shown on the Internet Settings page, you can try to change the Speed to 10
Mbps FDX or 10 Mbps HDX to solve the problem. Otherwise, keep the default settings.

MTU parameter description

MTU Application

1000 Mbps auto- It indicates that the speed and duplex mode are determined through the negotiation
negotiation with the peer port.

10 Mbps Full Duplex. It indicates that the WAN port is working at the speed of 10
10 Mbps FDX
Mbps, and the port can receive and send data packets at the same time.

10 Mbps Half Duplex. It indicates that the WAN port is working at the speed of 10
10 Mbps HDX
Mbps, but the port can only receive or send data packets alternately.

100 Mbps Full Duplex. It indicates that the WAN port is working at the speed of 100
100 Mbps FDX
Mbps, and the port can receive and send data packets at the same time.

100 Mbps Half Duplex. It indicates that the WAN port is working at the speed of 100
100 Mbps HDX
Mbps, but the port can only receive or send data packets alternately.

170
12.3.3 Change the MAC address of the WAN port
If you still cannot access the internet after completing Access the internet through the WAN port, it
could be the result of the ISP’s configuration to bind the internet account information with a fixed
MAC address. In this case, you can clone and change the MAC address of the router to solve the
problem.
To access the configuration page, log in to the web UI of the router, and choose System Settings >
WAN Settings.

− Default: Keep the factory setting of MAC address.

− Clone local MAC address: Set the MAC address of the router to the same as that of
the device which is configuring the router.
− Set MAC address: Manually set a MAC address.

Please ensure the cloned MAC address is that of the computer or the router which is already able to
access the internet.

Configuration procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose System Settings > WAN Settings.
Step 3 Click the drop-down box of MAC Address, choose Clone local MAC address, or Set MAC
address and enter the desired MAC address.
Step 4 Click Save.
---End

12.3.4 Change the service name and server name

To access the configuration page, log in to the web UI of the router, and choose System Settings >
WAN Settings.

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Only when the connection type is PPPoE, you may need to change the service name and server
name of the broadband service.
If you obtain the service name and server name from your ISP when purchasing the broadband
service, you can change them on this page after completing the internet settings. Otherwise, keep
the default settings.

172
12.4 Time settings
To access the configuration page, log in to the web UI of the router, and choose System Settings >
Time Settings.
You can change the time settings on this page. The functioning of functions based on time requires
an accurate system time. The system time of the router can be synchronized with the internet or
set manually. By default, it is synchronized with the internet.

12.4.1 Sync system time with the internet time

Under this mode, the router will automatically sync its time with the internet time when it is
connected to the internet. You can also choose the time zone to be synchronized.

12.4.2 Set the time manually

When the system time is set to Manual, you can enter a desired time or sync the system time of
the router with the device that is configuring the router. Besides, you need to correct it every time
after you reboot the router in order to ensure the accuracy of system time.

173
12.5 Login password
To ensure network security, a login password is recommended. A login password consisting of
more types of characters, such as uppercase letters and lowercase letters, brings higher security.
To access the login password configuration page, log in to the web UI and choose System
Settings > Login Password.
When you use the router for the first time, no password is required to log in to the web UI of the
router and you can set a login password on this page.

If you have already set a login password, you can change the password on this page and the old
password is required.

If you forget your login password and cannot log in to the web UI of the router, refer to reset the router
to restore the router to factory settings and log in to the web UI without password.

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12.6 Reboot and reset
12.6.1 Reboot the router
If any parameter fails to take effect or the router does not work properly, you can try rebooting the
router.

Rebooting the router will disconnect all connections to the router. Reboot the router during leisure
times.

To reboot the router, log in to the web UI of the router and choose System Settings > Reboot and
Reset. Click Reboot to reboot the router.

Wait for a moment until the ongoing process finishes.

12.6.2 Reset the router

If you are uncertain about why the internet is inaccessible through the router or you forget the
login password of the router, you can reset the router.

⚫ Resetting the router is not recommended unless you cannot find a solution for the current
problem anyway. You need to reconfigure the router after it is reset.
⚫ Ensure that the power supply of the router is normal when the router is reset. Otherwise the
router could be damaged.
⚫ The default login IP address is 192.168.0.1 after resetting, and no password is required.

Reset the router using the reset button

Hold down the RST/WPS button on the rear panel of the router for about 8 seconds and release
when all LED indicators blink once. The router is reset and restored to factory settings.

175
Reset the router on the web UI
Start a web browser and log in to the web UI of the router. Choose System Settings > Reboot and
Reset, and click Reset.

Wait for a moment until the ongoing process finishes.

176
12.7 Upgrade firmware
This function enables the router to obtain the latest functions and more stable performance. The
router supports online firmware upgrade and local firmware upgrade.

12.7.1 Online upgrade

When the router is connected to the internet, it auto-detects whether there is a new firmware and
displays the detected information on the page. You can choose whether to upgrade to the latest
firmware.
Configuration procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose System Settings > Firmware upgrade.
Step 3 Wait until a new firmware version is detected.

Step 4 Click Update.

---End
Wait for a moment until the ongoing process finishes. Log in to the web UI of the router again.
Choose System Settings > System Status and check whether the upgrade is successful based on
the Firmware Version.

For better performance of the new firmware of the router, you are recommended to reset the router to
factory default settings and re-configure the router when the upgrading is completed.

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12.7.2 Local upgrade

In order to prevent the router from being damaged:

⚫ Ensure that the firmware is applicable to the router.
⚫ It is recommended to upgrade the firmware by connecting a LAN port to a computer and
performing the upgrade on the web UI.
⚫ When you are upgrading the firmware, do not power off the router.

Step 1 Go to www.tendacn.com. Download an applicable firmware of the router to your local

computer and unzip it.
Step 2 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 3 Choose System Settings > Firmware Upgrade.
Step 4 Choose Local Upgrade.
Step 5 Click Choose File.

Step 6 Target the firmware file downloaded previously (extension: bin), and click Open.

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Step 7 Click Upgrade.

---End
Wait for a moment until the ongoing process finishes. Log in to the web UI of the router again.
Choose System Settings > System Status and check whether the upgrade is successful based on
the Firmware Version.

For better performance of the new firmware, you are recommended to reset the router to factory
default settings and re-configure the router when the upgrading is completed.

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12.8 Backup/Restore
In this module, you can back up the current configurations of the router to your computer. You are
recommended to back up the configuration after the settings of the router are significantly
changed, or the router works in a good condition.
After you restore the router to factory settings or upgrade it, you can use this function to restore
the configurations that have been backed up.
To access the configuration page, log in to the web UI of the router, and choose System Settings >
Backup/Restore.

12.8.1 Backup the configurations of the router

To back up the configurations of the router:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose System Settings > Backup/Restore.
Step 3 Click Backup.

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Step 4 Click OK in the pop-up window.

---End
A file named RouterCfm.cfg will be downloaded to your local host.

12.8.2 Restore previous configurations of the router

To restore the previous configurations of the router:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose System Settings > Backup/Restore.
Step 3 Click Restore.

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Step 4 Choose the configuration file (extension: cfg) to be restored, and click Open.

---End
Wait for a moment until the ongoing process finishes, and the router restores previous settings.

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12.9 Remote management
12.9.1 Overview
Generally, the web UI of the router can only be accessed on devices that are connected to the
router by a LAN port or wireless connection. When you encounter a network fault, you can ask for
remote technical assistance, which improves efficiency and reduces costs and efforts.
To access the configuration page, log in to the web UI of the router, and choose System Settings >
Remote Management.
By default, this function is disabled. When this function is enabled, the page is shown as below.

Parameter description

Parameter Description

Remote Management It is used to enable or disable the remote management function of the router.

It specifies the IP address of the host which can access the web UI of the router
remotely.
⚫ 0.0.0.0: It indicates that hosts with any IP address from the internet can access
Remote IP Address the web UI of the router. It is not recommended for security.
⚫ Other specified IP address: Only the host with the specified IP address can access
the web UI of the router remotely. If the host is under a LAN, ensure that the IP
address is the IP address of the gateway of the host (a public IP address).

It specifies the port number of the router which is opened for remote
management. Change it as required.

Port
⚫ The port number from 1 to 1024 has been occupied by familiar services. It is
strongly recommended to enter a port number from 1025 to 65535 to prevent
confliction.
⚫ Remote management can be achieved by visiting “http://the WAN IP address of

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 the router:port number”. If the DDNS host function is enabled, the web UI can
also be accessed through “http://the domain name of the router’s WAN port:port
number”.

12.9.2 Enable Tenda techical support to acces and manage the

web UI
Scenario: You encounter a problem in configuring the router, and the router can access internet
access.
Goal: Ask the Tenda technical support to help you configure the router remotely.
Solution: You can configure the remote management function to reach the goal.
Assume that:
− The IP address of Tenda technical support: 210.76.200.101
− The WAN port IP address of the router: 202.105.106.55

Tenda technical support

IP address: 210.76.200.101

WAN IP address: 202.105.106.55

Configuring procedure:
Step 1 Start a web browser on a device connected to the router and visit tendawifi.com to log in
to the web UI of the router.
Step 2 Choose System Settings > Remote Management.
Step 3 Enable the Remote Management.
Step 4 Enter the IP address that can access the web UI remotely, which is 210.76.200.101 in this
example.

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Step 5 Click Save.

---End
When the configurations are completed, the Tenda technical support can access and manage the
web UI of the router by visiting “http://202.105.106.55:8888” on the computer.

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12.10 System status
On this page, you can find the basic information of the router, WAN status, LAN status, Wi-Fi status
and IPv6 status.
To access the page, log in to the web UI of the router, and choose System Settings > System Status.

12.10.1 Basic information

In this part, you can view the basic information of the router, such as system time, uptime and
firmware version and hardware version.

Parameter description

Parameter Description

System Time It specifies the system time of the router.

Uptime It specifies operating time of the router since it is powered on.

Firmware Version It specifies the firmware version of the router.

Hardware Version It specifies the hardware version of the router.

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12.10.2 Connection status
3G/4G
Under the 3G/4G router mode, you can view the information of the SIM card and 3G/4G network
in this part.

Parameter description

Parameter Description

SIM Card Status It specifies the SIM card status inserted in the router.

Connection Status It specifies internet connection status of 3G/4G mobile network.

It specifies the signal strength of 3G/4G mobile network, including Excellent, Good
Signal Strength
and Fair.

ISP It specifies the ISP (Internet Service Provider) name of the SIM card.

Mobile Network It specifies the current network type for internet access.

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 Statistics It specifies the data traffic of the SIM card that has been used.

Upload Speed It specifies the upload speed of the mobile network of the router.

Download Speed It specifies the download speed of the mobile network of the router.

IP address It specifies the IP address of the router obtained from the ISP.

Subnet Mask It specifies the subnet mask of mobile network.

Default Gateway It specifies the gateway IP address of the router.

Primary DNS
It specifies the IP address of primary and secondary DNS servers of the router.
Secondary DNS

MAC Address It specifies the 3G/4G MAC address of the router.

Wireless router mode

Under the wireless router mode, you can view the information of the WAN port, including
connection type, connection status and connection duration, etc.

Parameter description

Parameter Description

Connection Type It specifies the IPv4 connection type of the WAN port.

Connection Status It specifies internet connection status of the WAN port.

Connection Duratoin It specifies the duration since the router is connected to the internet.

IP address It specifies the WAN IP address of the router.

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 Subnet Mask It specifies the WAN subnet mask of the router.

Default Gateway It specifies the gateway IP address of the router.

Primary DNS
It specifies the IP address of primary and secondary DNS servers of the router.
Secondary DNS

MAC Address It specifies the WAN MAC address of the router.

12.10.3 LAN status

In this part, you can view the information, such as LAN IPv4 address, subnet mask and MAC
address.

Parameter description

Parameter Description

It specifies the LAN IP address of the router, and the IP address for logging in to the
IP Address
web UI of the router,

Subnet Mask It specifies the LAN subnet mask of the router.

MAC Address It specifies the LAN MAC address of the router.

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12.10.4 Wi-Fi status
In this part, you can view the information of 2.4 GHz and 5 GHz Wi-Fi network, including the
connection status, visibility, hotspot name and encryption mode, etc.

Parameter description

Parameter Description

2.4 GHz Wi-Fi Network It specifies whether the corresponding Wi-Fi network is enabled or disabled, and
5 GHz Wi-Fi Network the visibility of the Wi-Fi network.

2.4 GHz Wi-Fi Name

It specifies the 2.4 GHz Wi-Fi and 5 GHz Wi-Fi name of the router.
5 GHz Wi-Fi Name

Encryption Mode It specifies the encryption mode of the respective Wi-Fi network.

Channel It specifies the channel that the respective Wi-Fi network works in.

Bandwidth It specifies the bandwidth of the respective Wi-Fi network.

MAC Address It specifies the MAC address of the respective Wi-Fi network.

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12.10.5 IPv6 status
This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6
connection, including connection type, IPv6 WAN address and IPv6 LAN address.

Parameter description

Parameter Description

Connection Type It specifies the IPv6 connection type of the router.

It specifies the WAN IPv6 address of the router.

IPv6 WAN Address After the IPv6 function is configured, the WAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.

Default IPv6 Gateway It specifies the primary DNS server address of IPv6 network.

Primary IPv6 DNS

It specifies the primary and secondary DNS server address of IPv6 network.
Secondary IPv6 DNS

It specifies the LAN IPv6 address of the router.

IPv6 LAN Address After the IPv6 function is configured, the LAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.

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12.11 System log
To access the configuration page, log in to the web UI of the router, and choose System Settings >
System Log.
This function logs all key events that occur after the router is started. If you encounter a network
fault, you can turn to system logs for fault rectification.
If necessary, you can also export the system logs to your local computer by clicking Export.

Rebooting the router will clear all previous system logs.

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12.12 Automatic maintenance
Automatic maintenance enables you to make the router restart regularly. It helps improve the
stability and service life of the router.
To access the configuration page, log in to the web UI of the router, and choose System Settings >
Automatic Maintenance.
This function is enabled by default.

Parameter description

Parameter Description

System Reboot
It is used to enable or disable the automatic reboot function.
Schedule

Reboot At It specifies the time when the router reboot automatically every day.

It is used to enable or disable the delay function.

⚫ Ticked: The function is enabled. When the time for rebooting approaches, if
there is any user connected to the router and the traffic over the router's WAN
port exceeds 3 KB/s within 30 minutes, the router will delay rebooting. If there is
any user connected to the router and the traffic over the WAN port does not
exceed 3 KB/s within 30 minutes, or there is no user connected to the router and
the traffic over the router's WAN port is slower than 3 KB/s within 3 minutes, the
Delay router will reboot automatically.
⚫ Unticked: The function is disabled. The router enters the sleeping mode during
the sleeping time.

When the system reboot schedule function is enabled, the router detects the traffic
over the WAN port continuously within 2 hours after the specified reboot time and
reboot when the traffic requirement for rebooting is met.

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Appendix
A.1 Configuring the computer to obtain an IPv4
address automatically
Perform the configuration procedures corresponding to Windows 10, Windows 8 and Windows 7
and as required. A computer installed with a wired network adapter is used as an example to
describe the procedures. The procedures for configuring computers installed with a Wi-Fi network
adapter are similar.

A.1.1 Windows 10
Step 1 Click in the bottom right corner of the desktop and choose Network settings.

Step 2 Click Change adapter options.

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Step 3 Right click on the connection which is being connected, and then click Properties.

Step 4 Double-click Internet Protocol Version 4 (TCP/IPv4).

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Step 5 Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.

Step 6 Click Close in the Ethernet Properties window.

---End

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A.1.2 Windows 8
Step 1 Right-click in the bottom right corner of the desktop and choose Open Network and
Sharing Center.

Step 2 Click Ethernet and then Properties.

Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4).

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Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.

Step 5 Click OK in the Ethernet Properties window.

---End

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A.1.3 Windows 7
Step 1 Click in the bottom right corner of the desktop and choose Open Network and Sharing
Center.

Step 2 Click Local Area Connection and then Properties.

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Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4).

Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically,
and click OK.

Step 5 Click OK in the Local Area Connection Properties window.

---End

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A.2 Acronyms and abbreviations
Acronym or Abbreviation Full Spelling

AES Advanced Encryption Standard

BR Border Relay

CE Customer Edge

DDNS Dynamic Domain Name System

DHCP Dynamic Host Configuration Protocol

DMZ Demilitarized Zone

DNS Domain Name System

GMT Greenwich Mean Time

IP Internet Protocol

IPTV Internet Protocol Television

IPv4 Internet Protocol Version 4

IPv6 Internet Protocol Version 6

ISP Internet Service Provider

L2TP Layer 2 Tunneling Protocol

LAN Local Area Network

MAC Medium Access Control

MTU Maximum Transmission Unit

PIN Personal Identification Number

PPPoE Point-to-Point Protocol over Ethernet

PPTP Point to Point Tunneling Protocol

PUK Personal Identification Number Unlock Key

SIM Subscriber Identity Module

SMS Short Message Service

SSID Service Set Identifier

TCP Transmission Control Protocol

UDP User Datagram Protocol

UPnP Universal Plug and Play

USSD Unstructured Supplementary Service Data

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Acronym or Abbreviation Full Spelling

WAN Wide Area Network

WISP Wireless Internet Service Provider

WPA-PSK WPA-Pre-shared Key

202