NVMS-5000

Standard version

User Manual
 NVMS User Manual

Contents

1 Introduction .............................................................................................................................................................. 1
1.1 Introduction ....................................................................................................................................................... 1
1.1.1 Summary ................................................................................................................................................. 1
1.1.2 Software Architecture ............................................................................................................................. 1
1.2 System Components .......................................................................................................................................... 2
1.2.1 System..................................................................................................................................................... 2
1.2.2 Front-end Access..................................................................................................................................... 2
1.2.3 Background Monitor ............................................................................................................................... 2
1.2.4 Control Center......................................................................................................................................... 3
1.3 Version ............................................................................................................................................................... 3
2 Configuration Requirement .................................................................................................................................... 4
2.1 Software and Hardware Configuration Requirement ........................................................................................ 4
2.1.1 S&H Config Requirement for Contorl Center ........................................................................................ 4
2.2 Requirement for Firewall ................................................................................................................................... 4
2.3 Confirm Installation Environment ..................................................................................................................... 5
3 Install and Uninstall the Software .......................................................................................................................... 6
3.1 Install the software ............................................................................................................................................. 6
3.1.1 Install Server ........................................................................................................................................... 6
3.1.2 Install Client ............................................................................................................................................ 7
3.2 Uninstall Software ............................................................................................................................................. 9
4 Login ....................................................................................................................................................................... 10
4.1 Run Servers...................................................................................................................................................... 10
4.2 Login ................................................................................................................................................................ 11
4.3 Main Menu Interface Introduction ................................................................................................................... 11
5 Device Management............................................................................................................................................... 14
5.1 Add Encoding Device ...................................................................................................................................... 14
5.1.1 Quickly Add .......................................................................................................................................... 14
5.1.2 Manually Add........................................................................................................................................ 14
5.1.3 Initiatively Report ................................................................................................................................. 15
5.2 Modify or Delete Device ................................................................................................................................. 15
5.3 Device Setting.................................................................................................................................................. 16
5.4 Area Setting ..................................................................................................................................................... 16
5.5 Channel Group Setting .................................................................................................................................... 16
5.6 Add Media Transfer Server ............................................................................................................................. 17
5.7 Add Storage Server .......................................................................................................................................... 18
6 Live View ................................................................................................................................................................ 20
6.1 Live View......................................................................................................................................................... 20
6.1.1 View Mode Setting ............................................................................................................................... 21
6.1.2 Monitoring Point View.......................................................................................................................... 21
6.1.3 Channel Group View ............................................................................................................................. 22
6.1.4 Plan View .............................................................................................................................................. 23
6.2 View Control.................................................................................................................................................... 24
6.3 Snapshot........................................................................................................................................................... 25
6.3.1 Snapshot ................................................................................................................................................ 25
6.3.2 Snapshot Setting.................................................................................................................................... 25
6.4 Multi-Screen View ........................................................................................................................................... 25
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6.5 Talkback........................................................................................................................................................... 26
6.6 PTZ Control ..................................................................................................................................................... 27
7 Record & Playback ................................................................................................................................................ 28
7.1 Record Configuration ...................................................................................................................................... 28
7.1.1 Manual Recording................................................................................................................................. 28
7.1.2 Schedule Recording .............................................................................................................................. 28
7.1.3 Alarm Linkage Recording..................................................................................................................... 29
7.2 Record Playback .............................................................................................................................................. 29
7.2.1 Instant Playback .................................................................................................................................... 31
7.2.2 Synchronous Playback .......................................................................................................................... 32
7.2.3 Asynchronous Playback ........................................................................................................................ 32
7.2.4 Playback by Time Slice ......................................................................................................................... 32
7.2.5 Playback by Event................................................................................................................................. 34
7.2.6 Playback by Tag .................................................................................................................................... 35
7.3 Backup ............................................................................................................................................................. 35
8 Alarm Management ............................................................................................................................................... 37
8.1 Alarm Server Configuration ............................................................................................................................ 37
8.2 Alarm Configuration........................................................................................................................................ 37
8.3 Alarm View...................................................................................................................................................... 38
8.4 Alarm Log........................................................................................................................................................ 39
9 E-Map ..................................................................................................................................................................... 41
9.1 E-Map Settings ................................................................................................................................................ 41
9.1.1 Create E-Map ........................................................................................................................................ 41
9.1.2 Add Hotspot .......................................................................................................................................... 41
9.1.3 E-Map Monitoring ................................................................................................................................ 41
10 TV Wall ................................................................................................................................................................... 43
10.1 Add TV Wall Server ........................................................................................................................................ 43
10.2 Add Decoder .................................................................................................................................................... 43
10.2.1 Create and Connect Decoder................................................................................................................. 43
10.3 TV Wall Management ...................................................................................................................................... 44
10.3.1 TV Wall Settings ................................................................................................................................... 44
10.3.2 TV Wall View........................................................................................................................................ 48
10.3.3 Decoder Input........................................................................................................................................ 55
10.3.4 Playback ................................................................................................................................................ 55
10.3.5 Task Setting of TV Wall ........................................................................................................................ 57
10.3.6 TV Wall System Setting ........................................................................................................................ 58
11 Account and Permission ........................................................................................................................................ 59
11.1 Create Account ................................................................................................................................................ 59
11.2 User Permission Settings ................................................................................................................................. 59
12 Operation and Maintenance Management .......................................................................................................... 61
12.1 Check and Export Log ..................................................................................................................................... 61
12.2 Backup and Restore Configuration .................................................................................................................. 61
12.3 Viewing Online Status ..................................................................................................................................... 61
12.4 Viewing Status Log.......................................................................................................................................... 62
13 Local Configuration............................................................................................................................................... 63
13.1.1 Record and Snapshot Setting ................................................................................................................ 63
13.1.2 System Startup and Maintenance .......................................................................................................... 63
13.1.3 Overload Settings .................................................................................................................................. 63
13.1.4 Alarm View Settings ............................................................................................................................. 64
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14 Web Client .............................................................................................................................................................. 65

14.1 Operating Environment of Web Client ............................................................................................................ 65
14.2 Start IE Client .................................................................................................................................................. 65
15 Mobile APP Surveillance ....................................................................................................................................... 66
15.1 Live .................................................................................................................................................................. 67
15.2 Remote Playback ............................................................................................................................................. 68
15.3 Alarm Information ........................................................................................................................................... 69
16 Troubleshooting ..................................................................................................................................................... 70
 NVMS User Manual

1 Introduction

1.1 Introduction
1.1.1 Summary
NVMS Standard is a brand new video surveillance management platform released by our company, seamless access to all products of our
company and encoding devices of the famous manufacturers in the industry (like Hikvison, Dahua, etc.). With the powerful capability of
video surveillance management, real-time preview, record storage, record playback, record download, alarm linkage, decoding on TV Wall,
keyboard control, vehicle entrance and exit management as well as intelligent analytics are supported. Additionally, due to its open system
architecture, its SDK/OCX can be provided to the third party for secondary development. Therefore, NVMS Standard can meet the client’s
demands of centralized video management and can be widely used in the video surveillance of industrial park, education, banking, chain
stores and buildings.

1.1.2 Software Architecture

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Application Mobile Phone The Third

C/S Client B/S Client
Layer Client Party System

Decode to Record Record Alarm Voice

Business Layer E-Map
TV Wall Storage Playback Linkage Talk

Service
Platform Layer Client

Analog
Access Layer IPC NVR TVI-DVR AHD-DVR
DVR

1.2 System Components

1.2.1 System

1.2.2 Front-end Access

 Front-end devices include IPC, DVR and NVR.
 You need to connect monitor devices such as IPC, DVR and NVR to internet through hubs or routers accessed by Cat5 or Cat5e
cables (less than 100 meters) or optical fiber.
 Run monitor client through local PC to configure the local video monitor, monitor devices and so on.

1.2.3 Background Monitor

 Background monitors include TV Wall Client, Configuration Management Center and Monitor Client.
 You can set up the real-time image of display devices, these display devices including TV-Wall (decoding images to show on the
TV-Wall through video decoder), digital display screen and so on.
 Run monitor client through local PC to view, playback and remotely configure and manage the real-time video of front-end monitor
devices.

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1.2.4 Control Center

 In the control center, NVMS standard realizes various services, such as, video transmission, recording, decoding on TV wall, etc.
 In the control center, add IP-SAN storage array to realize centralized storage.
 In the control center, connect servers and IP-SAN storage array to internet through switches.
 Please set up IP addresses in accordance with the actual situation.

Note：If servers are installed in the same PC, these servers shall have the same IP address.

1.3 Version

Version Signal access on trial Max signal access

NVMS v2.0 32 channels video signals 30000-ch video signals

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2 Configuration Requirement

2.1 Software and Hardware Configuration Requirement

2.1.1 S&H Config Requirement for Control Center

NVMS Recommendation for hardware Recommendation for software

No. Number
components configuration configuration

Inter(R) Core(TM)i3 3.40GHz or Windows 7 SP1 32bit/64bit

above/4GBMemor DDR3/NV Professional/Ultimate
1 Monitor Client As needed
GT430 or AMD HD6570 or above Windows 8 32bit/64bit Professional
/500GB SATA/1000M NICs Windows 10 32bit/64bit Professional

Inter(R) Core(TM)i3 3.40GHz or Windows Server 2016-64bit It also can be run in

/Windows Server 2012-64bit
2 Server above/4GBMemory/500GB /Windows Server 2008(32bit\64bit) the PC of Monitor
SATA/2×1000M NICs /Windows Server 2003(32bit\64bit) Client.

The recommended 64-bit hardware configurations are as follows.

NVMS Recommendation for hardware Recommendation for software

No. Number
components configuration configuration
Inter(R) Core(TM)i5-64002.70GHz
or above /16GB DDR3/Intel HD
Windows 7 SP1 64bit
Graphics 530 2GB or above/
Monitor Professional/Ultimate As required by
1 NVIDIA GeForce GTX 1060 6GB
Client-64bit Windows 8 64bit Professional user
or above，（multi-screen : 2GB
Windows 10 64bit Professional
GDDR5memory）/500GB
SATA/Gigabit NIC

2.2 Requirement for Firewall

In order to ensure the network security, it is necessary for the system to set up firewall. All monitor ports shall be opened in the installed
servers. The open ports are as follows:

Server Port Type Port

Authentication Server Internal Port 6003
Configuration Server Internal Port 7002
HTTP Server Service Port 8080
Internal Port 6006
Media Transfer Server
Auto Report Port 2009
Storage Server
Internal Port 6009
(windows version /IP-SAN)
Alarm Server Internal Port 6033
TV Wall Server Internal Port 6036

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Note: The above-mentioned ports are the default internal ports of servers. If all these ports are modified, these open ports shall be modified
accordingly in the firewall configuration.

2.3 Confirm Installation Environment

Item Checkup Standard

Hardware Check whether the hardware meets the standard required. (including CPU, memory, HDD, etc.)

Check whether the software meets the standard required. (including the type and version of the operation
Software
system, NVMS version, etc.)

Front-end device Check whether the device access is normal.

Firewall setup Check whether those open ports of firewall meet the standard required.

Network Check whether the networks of front-end devices and center equipments are normal.

TCP/IP config Check whether the settings of IP address, subnet mask, gateway and DNS correct.

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3 Install and Uninstall the Software

3.1 Install the software

There are two setups-setup of Server and Client.

3.1.1 Install Server

1) Double click “NVMS server.exe”. Select the UI language as needed.

2) A tip will pop up to suggest you to close the antivirus software.

3) Click “I accept the terms of the license agreement” and then click [Next].

4) Click [Browse] to select the installation location and then click [Next].

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5) Click [Next].

6) Check “Launch Software” as needed and then click [Finish]”.

3.1.2 Install Client

1) Double click “NVMS Client setup.exe” and then select the UI language as needed.

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2) A tip will pop up to suggest you to close the antivirus software.

3) Click “I accept the terms of the license agreement” and then click [Next].

4) Click [Browse] to select the installation location and then click [Next].

5) Check “Launch Software” as needed and then click [Finish]”.

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3.2 Uninstall Software

If the new version needs to be installed or there is no need to use this software, this software can be uninstalled. It is strongly
recommended to back up the configuration data before installing the new version of NVMS.
The uninstallation steps of the Server are similar to the uninstallation of the client.
Click “Start” All Programs NVMS ServerUninstall to pop up the following wizard. Click “Yes” to confirm.

Then click “Finish” button to completely uninstall Authentication Server.

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4 Login

4.1 Run Servers

Before logging onto the client, please ensure all servers are working normally. Having been installed successfully for the first time, the
server tray will minimize on the taskbar of the computer. Double click the server tray icon to pop up the server tray interface. You can also
right click the server tray icon and select “Display main interface to pop up the server tray interface as shown below.

The working status and port can be checked from the server tray. All servers can be stopped and restarted. Additionally, all server ports can
be modified as needed. Click the corresponding port number to modify it and the modified port can be saved automatically after you move
your mouse to another place as shown below.

Please set up according to the actual network.

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4.2 Login
Double click the shortcut icon of “MonitorClient” to run the software as shown below.

① Enter username and password (the default username is admin; the default password is 123456).
② Enter the IP address and port (the default port is 6003) of the authentication server.
Check “Remember Password” or “Auto Login” as needed.
③ Click [Login].

After you log in, a record partition setting box will pop up. Please select the desired record storage location. Then click [OK] to save the
settings.

4.3 Main Menu Interface Introduction

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There are five parts in the main menu interface. The descriptions of each part are as shown below.

Menu Bar

No. Description No. Description

1 Menu Bar 4 Status Bar
2 Tab Bar 5 Alarm Information Bar
3 Functional Areas

Tab Bar

Menu Description

View “Live View”, “Edit live view”

Including “Live View”, “Record Playback”, “E-Map”, “TV Wall Management”, Resource Management”,
System
“Account and Permission”, “Alarm Center”, “Operation and Maintenance Management”, etc.
Help Including “User Manual”, “Register license” and “About NVMS”

Functional area

Menu Description

Live View To view live images and to record, snapshot and talk, etc.
Record
To remotely play the local records or back up records.
Playback
E-Map To manage and display maps, hot spots, etc.
TV Wall
To set TV wall and decoding videos on TV Walls
Management
Resource
To add, modify or delete areas, devices or servers.
Management
Account and
To add, modify or delete user account and set permissions for these accounts.
Permission

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Alarm Center To set alarm linkage and schedule; To search alarm logs.
Operation and
Maintenance To search, export and maintain logs.
Management
Local
To set record path, snapshot path, system startup and maintenance, overload and alarm view.
Configuration

Other buttons:

Button Description

Click it to hide the interface.

Click it to zoom in or out the interface.

Click to exit the software.

Click it to add the live view page.

When the tab pages exceed the applicable numbers, this icon will display. Click it to view the hidden
tabs.

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5 Device Management

5.1 Add Encoding Device

In the main menu interface, click “Add, Edit or Delete Device” to go to the following interface as shown below.

Click [Add] as shown below.

5.1.1 Quickly Add

Click [Refresh] to quickly search devices in the same local network as shown below. Check the device and allocate the transfer server,
storage server, area for it. After that, click [OK].
Note: * The default media transfer server and storage server can be selected when adding devices. Users can also create new media
transfer server and storage server in advance (see Add Media Transfer Server and Add Storage Server).
* Area must be set up before adding devices. Click [Add Area] to create an area (See Configure Area).

5.1.2 Manually Add

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① Enter IP address/IP range/domain name, username and password and choose protocol type.
② Click [Test] to test whether the device is connected successfully or not.
③ Select transfer server, storage server and area and then click [OK].
Devices can be added in batch by adding IP range.

5.1.3 Initiatively Report

Select the “Initiatively Report” Tab to see the following interface.

① Enter the device ID set in the DVR/NVR or IP camera and choose the protocol.
 If the DVR/NVR is needed to add, please go to NetworkPlatform Access interface of the DVR/NVR. Check “Enable”, enter the IP
address and port (default 2009) of the NVMS and then set the device number of the DVR/NVR.
 If the IP camera is needed to add, please go to Network ConfigurationServer Configuration of the IP camera. Check “Do you want
IPcamera to connect Server”, enter the IP address and port (default 2009) of the NVMS and then set the device number of the IP
camera.
② Select the transfer server, storage server, area and then click [OK].

5.2 Modify or Delete Device

After devices are added successfully, they will be listed as below.

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The device channel number, alarm status, online status and record status can be viewed from the above table.
Click to modify the IP address, port and so on.

Click to delete the added device. Check the devices and click [Delete] to delete devices in bulk.

5.3 Device Setting

Go to HomeDevice Setting interface as shown below. In this interface, the parameters of the device can be set up.

Different devices have different menus. Please configure the device according to the corresponding user manual.

5.4 Area Setting

Go to Home Area Setting interface as shown below.

Click [Add] to go to Area adding interface. Enter area name to create parent area. Then click [OK] to save the settings. To create sub area,
click [Add], choose the parent area, enter the area name and click [OK].

Click to modify area; click to delete area.

5.5 Channel Group Setting

Go to Home Channel Group Setting interface as shown below.

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① Click [Add].
② Enter channel group name, channel group and dwell time.
③ Select the parent channel group.
④ Add channels to the channel group. Check the desired channels and click to add channels; choose the selected channel and click
to remove those channels; Click to add all channels; click to remove all selected channels. You can also enter the key
words to search the channels and then select them.
⑤ Click [Ok] to save the settings.

Select the added channel group and click to modify the channel; click to delete the channel.

5.6 Add Media Transfer Server

Media transfer server is in charge of the video signal reception of the front-end devices (like IPC) and transfers the signal to the client to
view or to the storage server to record. The command of viewing the video of the front-end devices sent by the client or storage server is
transferred by the media transfer server to the front-end devices.
Go to HomeAdd, Edit or Delete DeviceMedia Transfer Server.

Click [Add] to go to media transfer server addition interface. Users can quickly add or manually add media transfer servers.
Select the “Quickly Add” tab and click [Refresh] to quickly search servers in the same local network. Check the desired servers and click
[OK] to save the settings.
Select the “Manually Add” tab to go to the media transfer server adding interface. Enter the server name, IP address and port and click
[OK] to save the settings.

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Click to modify the media transfer server; click to delete the media transfer server.

5.7 Add Storage Server

Storage server is in charge of the storage of record information, including the information of schedule record, record based on motion
alarm, sensor alarm, smart detection alarm (like object removal detection, line crossing detection, etc.), responding to the search and
playback of all storage data. It also supports self-defined storage path settings and IP-SAN access.
Go to HomeAdd, Edit or Delete Device.

Click [Add] to go to storage server adding interface. Users can quickly add or manually add storage servers.
Select the “Quickly Add” tab and click [Refresh] to quickly search servers in the same local network. Check the desired servers and click
[OK] to save the settings.

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Select the “Manually Add” tab to go to the storage server adding interface. Enter the server name, IP address and port and click [OK] to
save the settings.

After the storage server is added, click to set record partition. In the record partition setting interface, select the disk and click [OK]
to save the settings. Click to modify the storage server; click to delete the storage server.

Note: When the remaining space is less than 14GB, the system will prompt you for the insufficient space.

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6 Live View

6.1 Live View

Go to HomeLive View interface as shown below.

The descriptions of the live view buttons are as follows.

NO. Description NO. Description

1 Screen display mode 4 Close all channel view

2 Full screen 5 Save the current view mode

3 Enable/disable OSD 6 Choose channel stream

Channel stream: main stream, sub stream, third stream and self-adaptive stream can be optional. When the third stream is selected, the
system will automatically switch to sub stream if the channel/camera doesn’t support the third stream.

Toolbar on the display window:

Button Description Button Description

Close image 3D zoom in

Start/stop recording Zoom in

Enable/disable audio Zoom out

Snapshot Fit to window

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PTZ control Enable/disable talkback

Monitoring point setting (camera setting)

Right-click button function:

Menu Description Menu Description

Close
Close image Snapshot Capture images
Channel
Start
Start Record Start/stop recording Enable/disable talkback
Talkback
Instant Channel Display channel name, IP address and the
Click it to play back immediately
Playback Info. current stream
Audio ON Enable/disable audio Stream Choose video stream

PTZ Control Click it to show PTZ control panel Full Screen Display image in full screen

4:3/16:9/Original Size/Full Screen: screen display proportion; please select it as needed.

6.1.1 View Mode Setting

Users can select the common display mode and self-define the display mode through the buttons on the toolbar.
To customize the display mode
① Click on the toolbar.

② Enter screen display name and select the display row and column. Hold the left mouse button and drag on the screen and then click
[Merge] to merge the screens.
③ Click [Save] to save the settings.
④ Click [Create] to create a new display screen mode. Click [Save All] to save all customized screen display modes.

6.1.2 Monitoring Point View

 Start View
To start live view, please drag cameras from the list to the right display window or select a window and then double click the camera.
The image can be dragged to any window at random.

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 Stop View
① Place the cursor on the live view window to display the menu toolbar and then click to stop viewing.
② Right click on the live view window and then select “Close Channel” to stop viewing.
③ Click on the toolbar of the live view interface to stop all live view.

6.1.3 Channel Group View

 Start Channel Group View
After the channel group is set successfully (See Channel Group Setting), go to live view interface as shown below.

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You can start the channel group view as follows.

1. Choose the screen display mode according to the channel number of the channel group. Select a window and then double click the
channel group name or dragging the channel group to a window to play all channels in the group.
2. In the current screen display mode, select a window and then click beside the channel group name to play all channels of the
channel group in this window in sequence.

 Stop Channel Group View

① Place the cursor on the auto-switch window and then click to stop viewing.
② Right click the auto-switch window and then click “Close Channel” to stop viewing.
③ Click on the toolbar of the live view interface to stop all live view.

6.1.4 Plan View

In the live view interface, select “View” on the left menu bar.

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 Add View Plan：

① Right click “Live View 1” and then select “Create View” or click to add a new view plan. Clicking “Create View” to prompt an
adding view window. Enter the view name and click [OK] to set view plan.
② Select screen display mode and then drag monitoring points or channel group to each window.
③ Click “View” on the left menu and then right click the newly added view name. Select “Save View” on the pop-up menu to save the
view plan or click on the live view interface to save the view plan.
Double click view name to call the view plan.

 Modify or Delete View Plan

Select the added view and then right click to prompt a pop-up window. Select “Modify View” or “Delete View” to modify or delete the
view plan.

6.2 View Control

 Multi-screen Display
In the live view interface, the screen display mode can be selected as shown below.

 Full Screen Display

In the live view interface, click button on the toolbar or right click on the mouse to select “Full Screen” to display the window in full
screen mode. Right click on the mouse to select “Exit Full Screen” on the full screen interface to exit full screen.

 Single Channel Display

Double click a window to view in single channel mode. Double click the window again to recover the window.

 Stream Setting
Right click on the live view window to choose video stream. Or select self-adaptive stream or other stream on the toolbar to set the stream
for all channels.

To set streams
Go to Home Device Setting. Select the device and click “Stream Setting” tab to set streams.

 Audio Control
Right click on the live view window and then choose “Audio On” or click on the toolbar of the window to enable audio.
Note: Only one audio can be enabled at the same time. If the audio of one channel is enabled, the former audio will be disabled
automatically.

 Zoom In or Out
In the live view interface, click on the live view window to zoom in the window and then drag the image to view the whole image;
click to zoom out the image; click to restore the image size.

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6.3 Snapshot
6.3.1 Snapshot
Select a window in which the video is playing and then click on the toolbar of this window or right click on the window and then
select “Snapshot”. The image number and storage path will be displayed.
Note: Only when the video is playing in the window, will the snapshot succeed.

6.3.2 Snapshot Setting

Go to HomeLocal ConfigurationRecord and Snap Setting interface. In this interface, snapshot path and number can be set up.

6.4 Multi-Screen View

In the live view interface, multi-screen view can be realized by holding a tab and dragging it to other monitors (graphics card should
support multi-screen output at the same time).

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Click on the float window and select “Return to Main Window” to embed this tab in the main interface.

6.5 Talkback
In a live view window, click on the toolbar of this window or select “Start Talkback” on the pop-up menu by right clicking to enable
talkback.
Note: Since the software only allows enabling one device’s talk at the same time, the system will stop talking with the current device if a
new talk is enabled.

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6.6 PTZ Control

Click or right click to select “PTZ Control” to enter PTZ control interface. The directions of PTZ, zoom,
focus, Iris, preset and cruise can be controlled through PTZ control panel.

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7 Record & Playback

7.1 Record Configuration
This software supports many recording types, such as manual recording, schedule recording, motion alarm recording, smart alarm
recording, etc.

7.1.1 Manual Recording

In the live view interface, select a channel and then click or right click to select “Start record” to start recording. Click this button
again to stop recording.

Note: If a channel is recording, the recording will stop when the viewing window is closed.

7.1.2 Schedule Recording

Go to Home“Configure Record”.

To set schedule recording, select the channel, stream type and schedule. Then Click [Apply] to save the settings.

 To set schedule:
① Click the “Schedule Setting” tab to go to the following interface.

② Click [Add].
③ Enter the schedule name.
④ Set the schedule. Click and then move the cursor to select the time; click and then move the cursor to delete the selected
time. Click “Input Manually” to manually enter the time. Click “All” or “Reverse” to quickly select time. Click “Clear All” to clear
all schedule.

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7.1.3 Alarm Linkage Recording

① Go to Home Device Setting interface. Select the desired device to enable and set schedules.
② Go to HomeAlarm CenterAlarm Linkage as shown below. Select alarm type, enable record, set linakage channel and set
schedules.
③ Click [Apply] to save the settings.

7.2 Record Playback

In the main menu interface, click “Record Playback” to go to record playback interface. Record files saved on the HDD/ SD card of the
devices and storage server can be played.
There are two types of record playback: synchronous playback and asynchronous playback.

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Area Description

Area Description Area Description

1 Playback area 3 Record timetable area

2 Toolbar 4 Time and event search area; resource area

Toolbar on Playback Window

Button Description Button Description

Stop viewing Zoom in

Audio on/off Zoom out

Snapshot Fit to window

Button Descriptions of Area 2：

Button Description

Screen display mode button. 1/4/9/16 screen mode is optional.

Full screen

Enable or disable OSD

Close all window viewing

Get record from network devices

Get record from storage servers

Rewind

Low speed playback

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Stop

Play/Pause

Next frame. In the playback mode, click the pause button and then click this button to
play frame by frame.

Click it to select playback speed.

Forward 30s or backward 30s

Backup start time

Backup end time

Start backup

Synchronous playback or asynchronous playback

Right-click button menu

Menu Description Menu Description

Close Close viewing Zoom out Zoom out the current image
Audio
Audio on/off Full Screen Click to enter full screen mode
On/Off
Snapshot Snapshot Sub stream Switch to sub stream playing

Zoom In Zoom in the current image

Other buttons

Button Description Button Description

Add tag Event list

Backup

Set record date, record type (for some devices, “Main Stream” can be selected to play the record, or the record will be played by sub
stream if unselected) and the record playback source in the playback interface. Drag the camera on the right side to playback window for
playing or double click a desired channel to play or click [Search] to search the record files and then click to play.
Playback record type includes manual recording, motion detection recording, schedule recording, sensor recording, object removal
recording, video exception recording, intrusion recording and line crossing recording and so on.
In the timetable, different color bars stand for different record types. For instance, yellow bar stands for motion recording data; blue bar
stands for schedule recording data; red bar stands for sensor record data, etc.

The time scale can be zoomed in by clicking and the time scale can be zoomed out by clicking .The time scale can be restored
to 24 hours by clicking . When the time scale is zoomed in, drag the timeline to see the time spots.

7.2.1 Instant Playback

 Instant Playback
In the live view interface, right clik on a playing channel to select “Instant Playback” and then set the playback time to play the record

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instantly (the record of the channel in the past five minutes will be searched and played from that time when the record exists).

7.2.2 Synchronous Playback

Synchronous Playback: in a certain time, all channels play back its record at the same time together; if one channel has no record data at
this time, this channel will wait.

Click on the toolbar in the playback interface to go to the synchronous playback interface. Please play the record according to the
ways introduced as above. The record bar in synchronous mode is as below.

In synchronous mode, one camera can only have one playing window. All cameras’ record information can be viewed at the same time.
When playing record file in synchronous mode or asynchronous mode, clicking or will be useless unless all the playback
windows are closed.

7.2.3 Asynchronous Playback

Asynchronous Playback: when playing some channels’ record at the same time, each channel is independent from the others and each
channel’s playback time is different.
Click to go to the asynchronous playback interface as shown below. Please play the record according to the ways introduced as the
above. The record bar in asynchronous mode is as below.

7.2.4 Playback by Time Slice

① Go to HomeBy Time Slice interface.
② Select channel (or monitoring point), set the start time and the end time, select the record source and then click [Search].

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③ Click to play the record.

Click button on the top right corner to play in full screen mode.
Double click the image to switch to slice search mode by day. In the above interface, click to switch to slice search mode by hour.

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Double click an image to switch to slice search mode by 5 minutes. Click to return to slice search mode by day;

In the above interface, click to return to slice search mode by hour.

Backup: In the Search by Time Slice interface, select a time slice and then click “Backup” to back up the record file during this period
quickly.

7.2.5 Playback by Event

① Go to Home By Event interface.

② Select the desired monitoring point, set the record source, the start time and the end time and then check events.

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③ Click [Search]. The searched record data will be listed. Click to play the record; click to back up the record data.

7.2.6 Playback by Tag

① Go to HomeRecord Playback interface.
② Select a channel and put the cursor on the right center. Then a tag icon ( ) will appear. Click this icon to add tag.
③ Go to HomeBy Tag interface. Select the start time and click [Refresh] to search the added tags.
④ Click in the playback column to play the record.

7.3 Backup
In the main menu interface, click “Backup” to go to the backup interface. The setting steps are as follows:
① Select the desired monitoring point.
② Select date and click “More” to select the start and the end time and event type.

③ Click / to get records from device or storage server.

④ Set the start time and the end time of backup. Then click [Backup].
⑤ The backup progress will be seen during backing up the record. Click to pause; click to stop backing up the record; click

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to clear the backup list.

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8 Alarm Management

8.1 Alarm Server Configuration

Alarm server is in charge of receiving and recording alarm information of connected devices and then sending the alarm information to the
relevant user terminal system or devices in accordance with prior alarm settings. There is a default alarm server.
Go to HomeAdd, Edit or Delete Device Alarm Server interface to view the online status of the alarm server. If it is not online, please
check its network connection.

Click to modify the added alarm server; click to delete the added alarm server.

8.2 Alarm Configuration

① Go to HomeDevice Setting interface.

Select the desired device to enable alarms (refer to the user manual of the corresponding device for the detailed settings).
② Go to HomeAlarm CenterAlarm Linkage interface.

Select area, alarm type and then enable alarm linkages.

All ON: enable all alarm linkages of the current alarm type and area (schedule excluded).
All OFF: disable all alarm linkages of the current alarm type and area (schedule excluded).

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Select beside the device name and select “ON” to enable all alarm linkages of the device (schedule excluded).

Select beside the title (like record) to enable record linkage of all devices (schedule excluded).
The alarm linkage settings of PTZ control, record, alarm view, snapshot, alarm output and TV Wall are the same with each other. Here take
record linkage for example to introduce the setting steps.

Check the selectable channel and click to select the channel; check the selected channel and click to remove this channel; click
to select all channels; click to remove all selected channel.
After the channels are selected, check “On” and then click “OK” to save the settings.

③ Set alarm schedule. Select the schedule of the desired device. 7*24 or 5*24 is the default schedule. Other schedules need to be set in
advance. Click the “Schedule Setting” tab to set (See Schedule RecordingTo set schedule for details).

8.3 Alarm View

Having set the alarm preview linkage, the alarm view window will prompt when an alarm is triggered.

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Click on the bottom right corner to expand the alarm list as shown above. Hover the mouse over the top of the alarm list and then a
bidirectional arrow will appear. Drag the alarm list up or down to zoom in or out the alarm list.

Click or to play the record or captured images; click to delete alarm information.

8.4 Alarm Log

Alarm logs can be searched and exported by going to HomeAlarm CenterAlarm Log interface.

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Click to play the record; click to open the snapshot search window as shown below.

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9 E-Map
The e-map service is used to store the e-map information of the system. The client landing anywhere can share the same e-map.

9.1 E-Map Settings

9.1.1 Create E-Map
Go to HomeE-Map interface. Click [Create Map] to create a map.

Enter E-map name, select parent e-map and map type. Then click [OK] to save the settings.

9.1.2 Add Hotspot

The hotspots include monitoring points and sensors. Drag a hotspot to the corresponding area on the map as shown below.

Click [Modify Map] to change map name and parent map.

Select [Delete Map] to delete the added map.

9.1.3 E-Map Monitoring

Go to HomeE-Map Monitoring interface. Select a window on the right and then double click the monitoring point to view the real-time
image.

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Alarm view: if you select “Yes”, the monitoring video will automatically pop up on the right window when an alarm is triggered.

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10 TV Wall
10.1 Add TV Wall Server
Go to Home Add, Edit or Delete DeviceTV Wall Server interface as shown below.

An adding TV Wall window will be prompted by clicking [Add]. Click [Refresh] to quickly add the TV wall server in the same local
network, or add the TV wall server by manually entering server name, IP address and port.

Click to modify the added server; click to delete the added server.

10.2 Add Decoder

Decoder is used to decode the video signal transmitted by the transfer server. The decoding output is a standard video signal. The decoder
is necessary for decoding videos on the TV wall.
Go to HomeAdd, Edit or Delete DeviceDecoder interface.

The setting steps of adding decoders are the same as adding encoding device setup (see Add Encoding Device for details).

10.2.1 Create and Connect Decoder

The decoder which needs to be connected to the platform must be the master decoder and in platform mode. Login the web client of the
decoder as shown below.
Go to Basic Settings System Settings to check the user permission and running mode of the decoder and make sure its user permission is
master and its running mode is platform. Then apply the settings and restart the decoder.

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After that, go to HomeTV Wall ManagementTV Wall System SettingDecoder Bind Configuration. Then click to bind
decoder and TV wall (See Decoder Bind for details).

10.3 TV Wall Management

Go to HomeTV Wall ManagementTV Wall Setting.

10.3.1 TV Wall Settings

 Create TV Wall
Go to HomeTV Wall ManagementTV Wall Setting. Select a TV wall server and then click to create a TV wall.

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 Initializing
① Double click the created TV wall to prompt a TV wall window.
② Click “Initialize” to create TV wall layout

 Merging\Splitting
Merging: drag on the screen and then release. The “Merge” button will be shown. Click it to merger these small windows.

Splitting: select the merged window and click “Split” to restore the window to the previous status.

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The online decoder displayed in the decoder output list is the binding decoder of this TV wall. Drag the outputs to windows on the right in
sequence and then click “Save” to save the settings.

To modify TV wall:
Click beside the TV wall name, enter the new name and then click [OK].

To delete TV wall：

Click behind the TV wall name.

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 Decoder Bind
Go to HomeTV Wall ManagementTV Wall System Setting interface as shown below. In this interface, decoder bind can be set up.

Decoder bind configuration: modify the binding state between decoder and TV wall.

Click to change bound TV Wall.

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Return to the decoder management interface as shown above. The online status of the decoder indicates that the decoder is successfully
bound with TV wall. Go to TV Wall Setting interface as shown below. Drag the outputs of the decoder to the window on the right and save
them to complete output bind.

10.3.2 TV Wall View

 Create Plan

Go to Home TV Wall Management TV Wall ViewTV Wall Plan.

Click beside the TV wall name to create the TV wall plan name.

 Configure Plan

Double click the plan name to show the plan.

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Drag the monitoring points to the corresponding window respectively to decode image.

 Toolbar Menu

1. Screen mode：1\4\9\16 screen mode is optional.

2. Open Window：Click [Popup Enable] and then drag on a window to open a small window on it. Click [Popup Disable] to stop
opening window. The small window can be dragged to anywhere on the big window.

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3. Click [Hide ID] to hide the window number; click [Display ID] to display the window number.
4. Click [Save] to save the current plan.
5. Click [Save as] to save it as another plan.
Double click a window to play the video.

 Right-click Menu

1. Screen mode:1\4\9\16 screen mode is optional.

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2. Zoom in\out：if the current screen mode is multi-screen display mode, click “Zoom In” to zoom in the current image. Click
“Zoom Out” menu again to restore to the previous status.
3. Save as Alarm Window: click it to save the current window as an alarm window. The alarm linkage image will be displayed in
this window. Go to Home Alarm CenterAlarm Linkage (or HomeAlarm SystemAlarm Linkage) interface. Select TV
wall linkage item to set alarm linkage.

4. Set as Playback Window：when decoding images, click this menu to play the records of the current channel (the record source
is the current record source).
5. PTZ Control: click this menu to prompt a PTZ control panel of the current decoding window. Direction control, zooming and
focusing, Iris control, speed, preset, track and cruise calling can be operated through this control panel.
6. Stop Decoding: click it to stop decoding the current image.
7. View Decoder: view the information of the decoder.
8. Clear TV Wall: click it to clear the decoding configuration of the current output.

 Screen Merging or Splitting

Drag the mouse to select multi-window and then click [Merge] to merge these windows.

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Select the merged window and click [Split] to restore the window to its previous status.

 Auto-Switch Group

1. Create Auto-Switch Group

① Click Auto-Switch Group under the screen and then click to create auto-switch group.

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② Select “Auto-Switch Window” to select the window group.

③ Click “Monitoring Point” to select the auto-switch channel group.

④ Enter auto-switch name and dwell time.

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2. Execute auto-switch

Click to execute auto-switch. The specified channel images will be played in the specified windows in sequence.
Click to stop playing the current auto-switch.

3. Modify or delete auto-switch

Right click the auto-switch name and then select Modify or Delete to modify or delete the auto-switch.

Note: If there are overlapped auto-switch window in a plan, the auto-switch groups will not be executed at the same time.

 Auto-switch plan

1. Create auto-switch plan

Click behind the TV wall plan name to set the auto-switch. Click “Join in” to select the plan. Then set dwell time and click

[OK].

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2.Start/stop auto-switch

Click behind the TV wall name to start auto-switch plan. Click the Stop button to stop the auto-switch.

3. Modify auto-switch plan

Click again to modify the auto-switch plan.
Note: If the current auto-switch plan needs to modify, please stop it first.

10.3.3 Decoder Input

Go to HomeTV Wall ManagementDecoding on TV WallDecoder Input. Drag an input to a window to execute decoding.

10.3.4 Playback
 Playback on TV Wall

Click “Preview” on the left corner. Then this button becomes “Playback”. Select “Obtain from storage server or from network device” and
then click “OK” to search records, or drag the cameras (or channels) to a window to search and play the records.

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Of course, the specified time and event types can be set to search the specified records.

 Playing control

During playback, the record can be controlled by the above buttons.

 Right-click menu

1. Screen mode:1\4\9\16 screen mode is optional

2. Zoom in
3. Save as an alarm window
4. Save as preview window:：the current channel or the historical channel is optional.
5. Playback stream type: main stream or sub stream is selectable.
6. Stop decoding
7. View decoder information
8. Clear TV wall
The following picture is an example of TV Wall.

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10.3.5 Task Setting of TV Wall

Go to HomeTV Wall ManagementTask Setting. Click behind the TV wall name.
Select plan name, enter task name, set run time and enable plan task.

Click to start the task. Click the Stop button to stop this task.

Modify or delete task

Double click the TV wall name and then the tasks will be displayed on the right window.

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Click or to modify or delete the task.

Click behind the TV wall name and then click [OK] to confirm the deletion.

10.3.6 TV Wall System Setting

Go to HomeTV Wall ManagementTV Wall System Setting interface as shown below. In this interface, the channel number can be set
up.
Channel number configuration: set the channel number and make the channel convenient to be controlled by the network keyboard
controller. Users can export these channel number in this interface.

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11 Account and Permission

11.1 Create Account
Go to HomeAccount and Permission.

There is a default super admin user (the username is admin; the password is 123456). The super admin user cannot be deleted.
Click [Add] to prompt an adding user window as shown below.

Enter user name and password. Then select permission group (it must be set in advance). Binding MAC address or remark can be filled in
as needed. After that, click [OK] to save.

Click to modify the added user; click to delete the added user.

11.2 User Permission Settings

Go to HomeAccount and Permission  User Permission Group Setting.
① Click [Add] to create permission group.

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② Enter permission group name.

③ Select system permission, operation permission and area permission as needed.

Click to modify the permission group; click to delete the permission group.

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12 Operation and Maintenance Management

12.1 Check and Export Log

Go to HomeOperation and Maintenance Management.
Click the “Check and Export Log” tab as shown below. All types of logs can be searhed and exported here.

Select the log type, set the start time and the end time and then click [Query] to search logs. After the logs are searched, click [Export] to
export these logs.

12.2 Backup and Restore Configuration

Go to HomeOperation and Maintenance Management. Click “Backup and Restore Configuration” to go to the following interface.

You can import the former system configuration files to the new version. Click [Backup System Configuration] in the last version to
backup the system configuration files. Then click [Restore System Configuration] in the new version to restore the system configuration.

12.3 Viewing Online Status

Go to HomeOperation and Maintenance ManagementOnline Status interface.
You can view the online status of encoding device, decoders and storage servers and the record status of the storage server and encoding
devices.

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12.4 Viewing Status Log

Go to HomeOperation and Maintenance Management Status Log interface.

In this interface, record status, online or offline status of servers and monitor client can be viewed.
Set the start time and the end time and then click [Search] to search status logs.

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13 Local Configuration
13.1.1 Record and Snapshot Setting
Go to HomeLocal Configuration.

In this interface, the storage path of recording files, backup files and snapshots, backup file format, snapshot number and max file size for
manual recording and record backup can be set up here.

13.1.2 System Startup and Maintenance

Go to HomeLocal ConfigurationSystem Startup and Maintenance.

Auto Login: if enabled, the system will automatically log in when running this software next time.
Auto Startup: if enabled, the system will automatically start when the computer starts.
Show tips when the node is offline: if enabled, the system will pop up tips when there is node offline.
Verify the password before exiting the program: if enabled, you shall enter the password before exiting the program.
Full name display for DVR/NVR’s channels: if enabled, the DVR/NVR’s channel name listed in the resource tree will show the
DVR/NVR name and the channel name. If disabled, only the channel name is shown.
In this interface, you also can select the resource tree sorting rules, video configuration rules, language and upload the various alarm audio
files. Additionally, you can click [Synchronize platform time] to synchronize the time of all devices and the platform.

13.1.3 Overload Settings

This system supports CPU and memory overload protection. When the system overloads, the monitor client will restrict the new live view
and playback operation and the overload tip will prompt. Go to HomeLocal ConfigurationOverload Setting. Select the overload upper
limit and then click [Apply] to save the settings.

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13.1.4 Alarm View Settings

Go to HomeLocal ConfigurationAlarm View Setting.

In this interface, users can enable “Automatic Pop-up Alarm Page” or “Full Screen Display when Popping up”, set “automatically
/manually close alarm page” and select the number of screens (1/4/6/19 optional).

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14 Web Client

14.1 Operating Environment of Web Client

The web client supports IE9/IE10/IE11, Firefox or Google browser. Please make sure that your browser supports the downloading and use
of the Web Client. Here we take IE Client for example.
 Check whether the IE browser prohibits Active X control from downloading:

Open IE browser, click Internet OptionsSecurityCustom level…to pop up a security settings window.Then enable all sub
options under “Active X controls and plug-ins”.

 Check whether there are other components or antivirus to stop downloading Active X control. Please close other components and
configure antivirus and firewall to allow the installation of the plugin files.

14.2 Start IE Client

Before starting IE client, make sure all servers must be started first.
 Login
Input the IP address or domain name of Authentication Server and the web server port, for example: http://192.168.50.3:8088 (In this
example, IP address is 192.168.50.3. The default web server port is 8088) to go to IE Client. Then input the user name and password you
created in Account and Permission interface, select the language and platform and then click “Login” to login to the IE client.

Please download the relavant Active X controls according to the tips if you login to the IE client for the first time.
In the platform interface, users can modify the login password and remotely set the monitor client and configuration client. In the web

monitor client, click “Return to Configuration” to go to the web configuration client. In the web configuration client, click “Return to

Monitor” to go to the web monitor client. In the web monitor client or configuration client, click the platform logo to return to the platform

interface.
The operation steps of this web client interface are similar as the monitor client. Please refer to relevant chapter for details.

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15 Mobile APP Surveillance

① Run “Play Store” or APP store.
② Search “NVMS2” and then install it.
Note: Users can install mobile surveillance APP through iOS or Android OS. The operation steps of both APPs are similar, only some
different existing. Here we take the surveillance APP of Android OS for example. Please refer to the actual operation interface for details.
③ Run “NVMS2” to go to the following interface.

In the live interface, click and then select “Server List”. This will take you to the Server List interface.

Then click to add devices.

 Login by domain name or IP address

Enter domain name or IP address, nickname, username and password.

IP address: Enter the IP address of the authentication server plus its port (like 210.21.228.183:6003)
Nickname: Self-define it.
Username/password: Enter the username and password of the NVMS.
Click “Save” to go to the live interface.
Note: This APP only allows adding one platform (NVMS).

：Green icon means the platform is connected successfully; the flash icon means the platform is being connected; grey icon means the
platform is unconnected.

：Click it to delete the platform.

：Click it to modify the platform information.

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15.1 Live
In the server list interface, click to go to the following interface as shown below.

Click “>” to expand the hidden menu and then select a camera to view live video.

Click button at the bottom to return to the previous interface.

Double click the window to see full window; double click it again to switch to original status.

Icons in the live interface

：Idle mode
：Remote playback.

: Click it to play the previous channel group.

: Click it to play the next channel group.

：Close all previews
：Click it to choose 1/4/9/16 screen(s) display mode. Click and hold it to choose more screen display modes.

： Click it to enable/disable audio.

Turn you phone and make the live image display in landscape mode or go to the full screen mode. Then the following icons will be
displayed by clicking the current image.

 PTZ Control

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The added device must support PTZ function, or PTZ mode cannot be enabled. Click button to see the following image.
Click or to return to the live interface.

Please control the PTZ by sliding the image in direction of the arrow marked on the image. The PTZ will automatically focus on the little
red circle by clicking the image. Then the 3D function can be enabled (the added device must support 3D function, or this function is
ineffective).

15.2 Remote Playback

Records stored in the storage server and device can be played.
There are two ways to play records.
 In the live view mode, click to switch to the remote playback interface. The records of the current channel will be played.
 In the live interface, click to switch to the remote playback interface and then click button to select a camera to play back.

① Select date and event type

② Click the corresponding icons to control playback
③ Click button to finish playing.

Icons in the playback interface.

：Choose the recording mode.

：Click it to choose date.

：Click it to choose the channel.

：Frame. Pause the current play and then click this icon to play the next frame.
：Rewind

：Fast forward

: Play

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：Pause

：Stop playback

15.3 Alarm Information

This function is only available for iOS version.
Go to the alarm information interface as shown below.
① In this interface, you can view the alarm information.
② Search alarm information: click to select the alarm type.
③ Click one item of the alarm list to read it.
④ Click button to delete the alarm information.

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16 Troubleshooting
1. How to modify the password by yourself?
Login monitor client and then go to the Account and Permission interface. Select the account and click to modify the password.

2. Unable to work normally after starting server.

1) Please check whether the port is ocuppied and view the run status of the service as shown below

3. Some service works abnormally after all servers start.

1) If the database works abnormally, please check whether the MYSQL database is installed and connected successfully.
2) The computer needs to restart after installing the servers.
3) If other services work abnormally, please check whether the corresponding port is occupied. Please open the task manager and then
click the Service tab to check.

4. The device information cannot be seen or the device is offline after the user logins to the monitor client.
1) Please check whether this user account is an administrator account. If this account is an operator account, please check whether it has

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the authority to view the device information.

2) Please check whether the media transfer server of the device has been started.

5. The alarm information cannot be received after the user logins to the monitor client.
1) Please check whether the schedule of sensor alarm, motion detection alarm and so on are set in the NVMS system.
2) As for remote login device in the monitor client, please check whether alarms and alarm schedules of the remote login device have
enabled.

6. The record cannot playback after the user logins to the monitor client.
1) Please check whether the storage server is online. If it is online, please check whether this account logged on has playback
permission.
2) Please check whether the record source selected has record data. If you want to get record data from a storage server, please check
whether to set the record schedule of the storage server or not.
3) Check whether there are record data in the playback channel and whether the record source and the start time and the end time of the
playaback is set up correctly.
4) Please check the record schedules of the storage server are set correctly.

7. The configuration of devices cannot be modified remotely after the user logins to the monitor client.
1) When the device configuration is required by the monitor client and prompt “Someone is configuring. Please try later”, please open
the IE browser to login to the device remotely and then go to “Online user” interface to see if there are any other users logging in.
2) Please go to the live to see whether the device is being set up.
3) If the problem still exists, please contact your device manufacturer.

8. The preview image on the client cannot display fluently.

1) Please check whether the CPU occupancy rate of the client platform is 100% or there still has usable memory. This situation will not
emerge when the CPU occupancy rate is less than 75% and there still has usable memory.
2) Please check whether the network environment is supported, including whether the uplink bandwidth of the device and stream match
and whether the downlink bandwidth of the media transfer server and the streams of all channels of devices match.
3) Please check whether the media transfer server is overload operation.

9. After starting the authentication server and media transfer server, the storage server still cannot save.
1) Please check whether channels of devices are added to the storage server.

Notes
1. Please use super administrator or standard user (permission control is set to “Never Notify”) to log in operation system, install and use
servers and client software.
2. The resolution of the surveillance client’s monitor shall be more than 1280*960.
3. If you want to delete the files of a service, please stop the service first.

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