POLICY

Student Network Service Terms

and Conditions 2015/16
Contents
1. The service 1
1.1. Supported & Unsupported services 2
1.2. Fair usage 2
2. Regulations & policies 2
2.1. Service conditions 2
3. Faults & suspension 3
3.1. Faults and maintenance 3
3.2. Suspension of service 4
4. General 4

1. The service
The University will provide you with (or procure the provision to you of)
the Student Network Service (SNS) service from 1st September 2015 until
31st August 2016 subject to the terms of this contract. Halls where the
SNS is available are listed on the SNS Website at:
www.nottingham.ac.uk/it-services/services/sns

If you wish to receive the service you must:

 Agree to abide by the Terms and Conditions laid out in this
document.
 Complete the on-line registration process. This process requires
that you positively state that you agree to abide by the Terms and
Conditions laid out in this document and includes a self-certification
to state that your personal computer meets with the Minimum
Allowed Specification; or you have had your personal computer
inspected by a member of the SNS to ensure that it is compatible
with the service.

The personal information that you supply to us is held on computer in

accordance with the University’s Data Protection Registration. This
information is not used for any purpose other than to identify you as a
user of the SNS and to contact you about your use of it. It is not passed
on to any other body, company or organisation for any purpose other than
the prevention, investigation and/or detection of a crime or tort.

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Access to the University Network, SuperJANET and the internet is subject
to the conditions that apply to those networks and is given and allocations
of resources are made for the purposes of the University operations and
management. The University may immediately withdraw the service from
your use without notice if there is evidence or reasonable grounds to
believe that you commit what the University considers to be a serious or
material breach of this contract. If it does so, the University will notify you
by email, telephone, or in writing of the reason why the service has been
withdrawn from your use.

1.1. Supported & Unsupported services

In order to provide a reliable service for all users of the residential
networks, certain restrictions are in place. The SNS provided by the
University is not the same as a broadband connection provided by an ISP
(Internet Service Provider), and the University has to manage its network
to allow for academic use taking priority over non-academic uses.

IT Services are required to monitor and log all network activity to ensure
compliance with the regulations and policies listed below.

Use of unauthorised VPN or Proxy services to bypass this monitoring and

management are not allowed. Servers, and devices designed to share
internet connections are not allowed on the SNS. Any computer or device
connected to the SNS must meet the minimum requirements for the
service listed on the SNS website.

See the SNS website for more details on supported and unsupported
applications.

1.2. Fair usage

See the fair usage policy for details.

2. Regulations & policies

2.1. Service conditions
Users of the Student Network Services must not use the service:
 to access, transmit, store, print, promote or display offensive,
obscene and indecent material (for example pornography; material
that is discriminatory on the grounds of sex, race, disability or
religion; material likely to incite hatred, terrorism or violence),
defamatory materials or materials likely to cause harassment,
alarm or distress; or
 to commit a fraud or a criminal offence including breach of
copyright.

The SNS is provided for personal and academic use only and users must

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not use the SNS connection for any business or related activity.
You are solely responsible for all activity undertaken from your SNS
connection in your room, and you must take all reasonable precautions to
prevent unauthorised use of your connection. You must ensure that
anyone else you allow to use the service complies at all times with the
codes of practice, these terms and conditions and other University
regulations. Users should adhere to the rules and regulations surrounding
the use of social networking sites (for example not posting material in
such a way as to bully or harass, or to bring the University into disrepute)
– see also the Statement from the Registrar on this issue.

Users must also abide by the following University and national

regulations:
 Staff or Student code of discipline
 Code of Practice for Users of the University Computing Facilities
 University IT Security policy
 JANET Acceptable Use Policy
 CHEST (Combined Higher Education Software Team) Code of
Conduct.

All computing use must comply with relevant legislation, in particular with
the Data Protection Act (1998), the Human Rights Act (1998), the
Copyright, Designs and Patents Act (1988), the Computer Misuse Act
(1990), the Privacy and Electronic Communications (EC Directive)
Regulations (2003) and the Freedom of Information Act (2000).

The University may disclose information to the Police or other authorities,

as allowed by legislation, in the case of suspected criminal activity.

3. Faults & suspension

3.1. Faults and maintenance
You should inform the University of any fault or problem with the SNS by
telephoning or emailing the IT Servicedesk on 0115 95 16677 /
https://selfservice.nottingham.ac.uk/sw/selfservice/ . Please provide as
much information as possible relating to the problem, including times and
duration of the problem to enable us to properly investigate.

The University will investigate any reported fault as soon as reasonably

practicable and use all reasonable endeavours to correct any fault under
its control as quickly as possible at no charge to you, unless the fault is
caused by your negligence or breach of this contract in which case a
reasonable charge for repair may be levied. This fault correction policy
applies only to faults within the University network and not to any fault
external to this.

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Where practicable, the University will give advance notice of any
disruption to the service via the IT Services status webpages, and will try
to keep disruption to a minimum.

3.2. Suspension of service

The University may suspend the service, in part or in whole:
 To comply with a request or instructions from a Governmental or
other competent authority To enable maintenance work to be
carried out to the service or University network.
 On reasonable belief you have breached any of these Terms and
Conditions
 On reasonable belief that your use of the service is having a
detrimental effect on other users
 On the reasonable belief that your computer is infected with a virus,
Trojan, worm, or other code likely to infect or disrupt other
computers on the network.

4. General
You may not enter into this contract unless you are 18 years of age or
older. If you are under 18 years of age you must arrange for your parent
or guardian to enter into this contract on your behalf by completing the
application form.

You may not assign or transfer this contract or any rights under this
contract without the prior written consent of the University.

If any provision of this contract shall be invalid, illegal or unenforceable in

any respect the validity, legality and enforceability of the remaining
provisions shall not in any way be affected or impaired.

This contract embodies all the terms agreed between you and the
University relating to the transactions hereby contemplated and
supersedes all previous agreements, representations, assurances and
arrangements.

No waiver by either you or the University of any failure by the other to

observe or perform any provision of this contract shall be deemed a
waiver of any preceding, succeeding or continuing breach of such
provision or of any other provision of this contract.

This contract shall be governed by and interpreted in accordance with

English Law.

These Terms and Conditions supersede all previous Terms and Conditions.

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