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Roundcube Database Error Fix Guide

This document provides solutions to resolve the "Database error connection failed" issue in Roundcube. Possible causes include the database server not running properly, a corrupted Roundcube database, or missing/buggy database tables. Solutions include checking the MySQL status, repairing/restoring the database from backup, and converting the database to SQLite if issues persist.

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24 views3 pages

Roundcube Database Error Fix Guide

This document provides solutions to resolve the "Database error connection failed" issue in Roundcube. Possible causes include the database server not running properly, a corrupted Roundcube database, or missing/buggy database tables. Solutions include checking the MySQL status, repairing/restoring the database from backup, and converting the database to SQLite if issues persist.

Uploaded by

design
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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“Database error connection failed”--- Roundcube

This error can be caused mainly because of the below reasons :

1. Database server is not running properly


2. A corrupted Roundcube database
3. database with some missing data or tables with bugs can also cause this
issue.
4. In the Cpanel server, the details of all Cpanel domain’s emails are
stored in a single Roundcube database and this also can make the
database very huge. This also can cause a database connection failed
error in Roundcube.

Solution :

1. Check MySQL connection :

Check the MySQL database server status using the given command ;

service mysqld status

• Restart MySQL service if not running.

2. Repair/Restore the Database:

• Check Roundcube database accessibility:

mysql -u roundcube -p

mysql> show databases;

• Check tables in the Roundcube database:

mysql > show tables;

if you get ERROR 1046 (3D000): No database selected


then use below command

USE roundcube;

And you will see like below

+---------------------+

| Tables_in_roundcube |

+---------------------+

| cache |

| cache_index |

| cache_messages |

| cache_shared |

| cache_thread |

| collected_addresses |

| contactgroupmembers |

| contactgroups |

| contacts |

| dictionary |

| filestore |

| identities |

| searches |

| session |

| system |

| users |

+---------------------+

• Repair Roundcube database:

mysqlcheck -r roundcube

• Rebuild Roundcube from the command line:


/usr/local/cpanel/bin/update-roundcube --force

• Restore Roundcube from the latest backup:

mysql roundcube < roundcube.sql

• Remove existing Roundcube database after restoration:

mysql > drop database roundcube_old;

3. Convert to SQLite Database Type:

• switch to SQLite:

/scripts/convert_roundcube_mysql2sqlite

Notes:

• Ensure you have a backup before making changes.

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