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Revion Paper

This document contains an exam for a Management Information Systems course, with four questions covering various topics: Question 1 has nine parts asking students to explain concepts like how information systems transform business, why they are essential, components of information systems, complementary assets, business processes, how systems serve management, systems that link enterprises, systems for collaboration, and the role of information systems in business. Question 2 has five parts asking students to describe features for building successful information systems, Porter's competitive forces model, value chain/web models, using information systems for competitive advantage, and challenges of strategic information systems. Question 3 focuses on a case study of a transport company becoming virtual and asks students to discuss technologies, data ware

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Kenneth Kibet Ngeno
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13 views3 pages

Revion Paper

This document contains an exam for a Management Information Systems course, with four questions covering various topics: Question 1 has nine parts asking students to explain concepts like how information systems transform business, why they are essential, components of information systems, complementary assets, business processes, how systems serve management, systems that link enterprises, systems for collaboration, and the role of information systems in business. Question 2 has five parts asking students to describe features for building successful information systems, Porter's competitive forces model, value chain/web models, using information systems for competitive advantage, and challenges of strategic information systems. Question 3 focuses on a case study of a transport company becoming virtual and asks students to discuss technologies, data ware

Uploaded by

Kenneth Kibet Ngeno
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MURANG’A UNIVERSITY OF TECHNOLOGY

SCHOOL OF COMPUTING AND INFORMATION


TECHNOLOGY
DEPARTMENT OF COMPUTER SCIENCE

UNIVERSITY ORDINARY EXAMINATION

2018/2019 ACADEMIC YEAR


FOURTH YEAR SECOND SEMESTER EXAMINATION FOR BACHELOR
OF SCIENCE IN ENTERPRENEURSHIP

SIT 400 – MANAGEMENT INFORMATION SYSTEM

DURATION: 2 HOURS

DATE: 16/4/2019
TIME: 9-11 A.M.

Instructions to candidates:

1. Answer question One and Any Other Two questions.


2. Mobile phones are not allowed in the examination room.
3. You are not allowed to write on this examination question paper.

1
SECTION A: ANSWER ALL QUESTIONS IN THIS SECTION

QUESTION ONE (30 MARKS)

a) Explain how information systems are transformation business and what its relationship to
globalization is. (3marks)
b) Explain why information systems are so essential for running and managing business
today. (3marks)
c) What is information system? Explain how it works and its management, organization and
technology components. (3marks)
d) What are complementary assets? Explain why complementary assets are essential for
ensuring that information systems provide genuine value for an organization.
(4marks)
e) Explain business processes how are they related to information systems. (3marks)
f) Explain how systems serve different management groups in business. (3marks)
g) Explain how systems that links the enterprises improve organizational performance
(3marks)
h) Explain why systems for collaboration and social business are so important and which
technology do they use. (5marks)
i) Explain the role of information systems in business. (3marks)

SECTION B – ANSWER ANY TWO QUESTIONS IN THIS SECTION

QUESTION TWO (20 MARKS)


a) Describe the features of an organizations the managers needs to know in order to build
and use information systems successfully and what is the impact of information systems
in an organization. (5marks)
b) Describe how porter’s competitive forces model helps companies to develop competitive
strategies using information systems. (3marks)
c) Describe how the value chain and the value web models help business to identify
opportunities for strategic information system applications. (4marks)
d) Discuss how information systems help business use synergies to achieve, core
competences, and network- based strategies to achieve competitive advantage.
(5marks)

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e) Describe the challenges posed by strategic information systems and how they should be
addressed. (3marks)

QUESTION THREE (20 MARKS)

A transport and logistics company has decides that it no longer requires a Head office and its
strategic aim is to become a virtual organization.

a) Discuss various management information systems technologies that could be used to


create a virtual organization. (5marks)
b) In due context of MIS, describe each of the following applications and evaluate their
benefits:
i. Data warehousing. (5marks)
ii. Customer Relationships Management System (CRM) (5marks)
iii. Enterprise Resources planning Systems ERP (5marks)

QUESTION FOUR (20 MARKS)


a) Discuss how enterprise systems help business to achieve operational excellence
(4marks)
b) Describe how supply chain management systems coordinates planning, production, and
logistics with suppliers. (4marks)
c) Discuss how customer relationship management systems help firms achieve customer
intimacy. (4marks)
d) Describe the challenges posed by enterprise applications. (4marks)
e) Describe how enterprise applications taking advantage of new technologies.
(4marks)

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