Model Error Problem Description Corrective Action Options

Code
T1700 0060- Media Input ? Rewinder servo shutdown X=1 is Rewinder top, x=2, rewinder bottom,
0001- check for paper jam, Reboot, run Media Input
0X59 check mechatronics diagnostics, replace gears,
replace rewinder motor, replace Mechatronics
PCA
T1700 0060- Media Input ? Rewinder direction test fail X=1 is Rewinder top, x=2, rewinder bottom,
0001- check for paper jam, check rewinder motor,
0X60 encoder and connector, run media input chek,
repalce rewinder motor, replace mechatronics
PCA
T1700 0070- Y Cutter ? X position motor servo shutdown Where X, 1=Cutter FP, 2_ cutter left. Make sure
0002- that the X-Positioner path is clear, check
0X59 connections, Replce mechanical parts, replcace
X position motor, replace Y-cutter PCA, replace
Mech PCA
T1700 0070- Y Cutter ? X position motor direction test fail Where X, 1=Cutter FP, 2_ cutter left. Make sure
0002- that the X-Positioner path is clear, check
0X60 connections, Replce mechanical parts, replcace
X position motor, replace Y-cutter PCA, replace
Mech PCA
T1700 0070- Y Cutter ? X position motor electrical warm Where X, 1=Cutter FP, 2_ cutter left. Make sure
0002- that the X-Positioner path is clear, check
0X62 connections, Replce mechanical parts, replcace
X position motor, replace Y-cutter PCA, replace
Mech PCA
T1700 0001- E-box ? Formatter PCA EXECUTION_ERROR update firmware, 0001-03 E-Box - Check disk
0001- diagnostic, Change the Hard Disk, replace
0069 Formatter PCA
T1700 0001- E-box ? Formatter PCA Backlight issue Turn off/on. Check front panel for damace, check
0001- connections to Formatter PCA, caheck cable pins
0089 to formatter, replace Front Panel, replace the
Formatter PCA
T1700 0001- E-box ? Formatter PCA USING_DEBUGGING_CODE Turn off/on. Check firmware update, Run the
0001- 0001-01 E-Box - Check main EE diagnostic and
0067 check if Formatter Status, replace Formatter PCA
T1700 0001- E-box ? Formatter PCA BIOS update needed Trun off/on. Update Firmware, Repalce the RTC
0001- battery, run E-Box check main EE diagnostic,
0078 check Bios version, replace the Formatter PCA
T1700 0070- Y Cutter ? Y-cutter bar motor driver fault Run 007-02 Y Cutter diagnostics, replace
0003- Mechanical parts, repalce Y-cutter, replace Y-
0063 cutter PCA, replace Mechatronics PCA
T1700 0090- FW-EH-PDL out of memory ? No memory to start PDL Run 0001-05 E-box - Delete job manager queue
0007- diagnostic, Clean HDD, change Hard Disk using
0044 0001-04 E bos-rest HDD, upgrade the firmware
T1700 0001- E-box ? Formatter PCA empty/not purged/low battery Replace the RTC battery
0001-
0040
T1700 0090- Tupperware error Remove the USB and make sure there is only
0085- MORE_THAN_ONE_TUPPERWARE_IN_USB_ROOT one tupperware.
0042
T1700 0090- Tupperware error INCORRECT_TUPPERWARE. Remove the USB and make sure that there is
0085- only one tupperware.
0069
T1700 0070- Y Cutter ? Y-cutter PCA 32V check Reboot. Check the 32V-diagnostic LED of the Y-
0001- cutter PCA, Replace the Y-Cutter cable, Replace
0095 the Y-cutter PCA, replace the Mechatronics PCA.
T1700 0070- Y Cutter ? Y-cutter bar motor servo shutdown Reboot,check Y-postioner path, clear, check
0003- motor, encoder and connections, clean. Run
0059 0070-02-cutter diagnostics. Repalce as needed:
gears, motor,Y-Cutter PCA, Mechatronics PCA
T1700 0070- Y Cutter ? Y-cutter bar motor direction test fail Reboot,check Y-postioner path, clear, check
0003- motor, encoder and connections, clean. Run
0060 0070-02-cutter diagnostics. Repalce as needed:
gears, motor,Y-Cutter PCA, Mechatronics PCA
T1700 0070- Y Cutter ? Y cutter bar motor electrical warm Reboot,check Y-postioner path, clear, check
0003- motor, encoder and connections, clean. Run
0062 0070-02-cutter diagnostics. Repalce as needed:
gears, motor,Y-Cutter PCA, Mechatronics PCA
T1700 0070- Y Cutter ? X position motor driver fault Reboot,check X-postioner path, clear, check
0002- motor, encoder and connections, clean. Run
0X63 0070-02-cutter diagnostics. Repalce as needed:
gears, motor,Y-Cutter PCA, Mechatronics PCA
T1700 0090- FW ? EH-PDL fil locked/protected for printing Reboot, upgrade firmware, change Hard disk, run
0007- 0001-03 E-box diagnostic, Replace the formatter
0082 board
T1700 0090- FW ? FSM-FSM transition not found Reboot, update the firmware. Run the Settings ?
0004- System ?Restore factory settings, Clean HDD
0080 using front panel tool, charge the Hard Disk ,
change the Formatter board.
T1700 0001- E-box ? JDI PCA EXECUTION_ERROR Reboot, update Firmware, run 0001-07 E-Box
0003- hard reset JDI diagnostics test, replace JDI PCA,
0069 Replace Formatter Board
T1700 0001- E-box ? JDI PCA USING_DEBUGGING_CODE Reboot, update Firmware, run 0001-07 E-Box
0003- hard reset diagnostics test, replace JDI PCA,
0067 Replace Formatter Board
T1700 0001- E-box ? JDI PCA INVALID_BOOTLOADER_VERSION Reboot, update Firmware, run 0001-07 E-Box
0003- hard reset diagnostics test, replace JDI PCA,
0068 Replace Formatter Board
T1700 0086- Carriage ? Carriage PCA comms error Reboot, update firmware, replace trailing cable,
0002- replace carriage PCA, replace formatter PCA
0004
Model Error Problem Description Corrective Action Options
Code
T1700 0090- FW ? SYSMGR-BABYSIT Reboot, update firmware, Chage the Formatter PCA
0001- baby sit threat lost
0097
T1700 0086- Carriage ? Carriage PCA Reboot, updatae firmware, run 0001-033-box disk diagnostics, replace
0002- USING_DEBUGGING_CODE carriage PCA, change Hard disk using 0001-04 E box rest HPP to be
0067 removed
T1700 0086- Carriage ? Carriage PCA Reboot, updatae firmware, run 0001-033-box disk diagnostics, replace
0002- EXECUTION_ERROR carriage PCA, change Hard disk using 0001-04 E box rest HPP to be
0069 removed
T1700 0086- Carriage ? Line sensor reboot, Run the 0086-01 Carriage - Check electronics diagnostic, as
0005- connector/cable presence needed replace: the Carriage PCA. Formatter PCA, Mechatronics PCA
0009
T1700 0070- Y Cutter ? Y-cutter PCA Reboot, Run the 0070-01 Y-cutter - Check electronics diagnostic,
0001- Communication Asic.
0080
T1700 0086- Carriage PCA communication Reboot, run 0086-01 Carriage - Check electronics diagnostic, Replace
0002- uC-FPGA error Carriage PCA, Replace Formatter PCA
0093
T1700 0086- Carriage PCA communication Reboot, run 0086-01 Carriage - Check electronics diagnostic, Replace
0002- Mech Control FPGA Carriage PCA, Replace Formatter PCA
0094
T1700 0001- E-box ? Mechatronics PCA Reboot, replace poswer supply, run Check EE diagnostice and input
0002- voltage out of range form voltage from Mechantronics PCA, Repalce Mechatronics PCA
0010
T1700 0045- BIOS ? HDD PWD locked Reboot, replace HDD with one that has been in another printer, reset
0008- issue (BIOS) HDD, Check main electronics, replace the formatter PCA
0197
T1700 0022- IDS ? Slot leakage or broken Reboot, Replace broked or clogged element and clean the printer of ink
0Y02- bag in PCAs, cables, sensors, air tubes, etc
0X41
T1700 0001- E-box ? Mechatronics PCA Reboot, ren E-Box EE diagnostic, check voltage, Replace Power
0002- 32V check Supply, Replace mechatronics PCA
0095
T1700 0022- IDS ? ISS motor timeout Reboot, Clear ISS motor path, check motor,sensors, encoder and
0Y04- connectors, run ISS diagnostics, check Mechatronics, repalce ISS Y
0X05 PCA, replace the Mechatronics PCA
T1700 0065- Media Path ? Paper motor Reboot, clean media path,Check Grid Roller Motor diagnostic, check
0002- electrical warm motor replace gears, replace paper motor, replace mechatronics PCA
0062
T1700 0080- Front Panel presence check Reboot, Cheeck front panel for damage, check cable pins to formatter,
0005- failure, initialization error replace front panel, replace Formatter PCS
0002
T1700 0070- Media output (MO): Y-cutter Reboot, check Y-Cutter cable, check 5V-diagnostic LED, Replace Y-
0001- (Only for SKUs with Y-cutter) cutter PCA, replace Mechatronics PCA
0009
T1700 0086- Carriage ? Carriage PCA Reboot, Check trailing cable, VPS cable, repalce if damaged., Check
0002- voltage failure 32V Diagnostic LED Carriage/formatter diagnostic, Replace Formatter
0054 PCA, Replace Mechatronics PCA
T1700 0086- Carriage ? Trailing cable Reboot, Check trailing cable replace if damaged, replace Carriage
0001- Comms error PCA, Run 0086-01 Carriage diagnostic, Replace Formatter PCA,
0004 Replace Mechatronics PCA
T1700 0021- Primer zero sensor Reboot, Check the Primer zero Sensor for damage, repalce primer zero
0004- malfunction, error status or sensor, replace Primer motor, repalce Mechatronics PCA
0001 state
T1700 0086- Carriage ? Line sensor Reboot, Check the line sensor, 0086-01 Carriage electronics
0005- distance check failure diagnostic. replace as needed: Line Sensor, Carriage PCA, Formatter
0065 PCA, Mechatronics PCA
T1700 0086- Carriage ? Line sensor NVM Reboot, Check the line sensor, 0086-01 Carriage electronics
0005- issue diagnostic. replace as needed: Line Sensor, Carriage PCA, Formatter
0074 PCA, Mechatronics PCA
T1700 0022- IDS ? ISS motor Reboot, Check the ISS 1 motor is undamaged, check motor 1 cable,
0Y04- connector/cable presence replace the ISS motor cable, replace ISS motor, replace the ISS Y
0X09 PCA, replace the Mechatronics PCA
T1700 0045- BIOS ? HDD Presence check Reboot, check the HDD is connected, repalce the Hard Disk with one
0008- failure, initialization error used in another printer, check main electronics diagnostics, repalce
0102 formatter PCA
T1700 0001- Mechatronics PCA power cable Reboot, Check the engine power cable for damage, check PSU
0002- error connection, repalce the Power Cable, replace Mechatronics PCA
0052
T1700 0080- Y-cutter cover connector/cable Reboot, Check that the Y-cutter cover switch is undamaged, run 0080-
0003- presence only DR models 01 User interface- Check cover diagnostic, Replace Y-cutter, replace Y
0009 cutter PCA, replace Mechatronics PCA
T1700 0070- Y Cutter ? Y-cutter bar motor Reboot, Check that the Y-cutter bar motor,Run diagnostics, replace the
0003- electrical fault Y-cutter bar motor, replace the Y-cutter PCA, Replace the Mechatronics
0061 PCA
Model Error Problem Description Corrective Action Options
Code
T1700 0021- Service SVS ? SVS motor reboot, Check that the SVS motor, encoder and connectors , Run
0002- electrical fault 0021-02 diagnosics, repalce SVS motor, repalce Mechatronics PCA
0061
T1700 0022- IDS ? Home sensor Reboot, Check that the ISS Y home sensors, Check the home sensor
0Y03- connector/cable presence cables replace if needed, replace the ISS Y home sensors, replace the
0X09 ISS Y PCA
T1700 0022- IDS ? ISS PCA 32V check Reboot, Check that the ISS Y cable, Replace the ISS Y cable, Replace
0Y01- the ISS Y PCA, replace the Mechatronics PCA
0095
T1700 0021- Service SVS ? SVS motor Reboot, Check SVS path, clear. Rund Serice Staiton SVS check,
0002- electrical warm repalce Service station parts (SVS motor, transmission, shuttle) ,
0062 replace Mechatronics PCA
T1700 0021- Service SVS ? SVS motor Reboot, Check SVS path, clear. Rund Serice Staiton SVS check,
0002- driver fault repalce Service station parts (SVS motor, transmission, shuttle) ,
0063 replace Mechatronics PCA
T1700 0021- SVS motor movement blocked Reboot, Check service station path, remove visible obstacles, repalce
0002- Service station parts (SVS motor, transmission, shuttle) , replace
0017 Mechatronics PCA
T1700 0021- SVS motor servo shutdown Reboot, Check service station path, remove visible obstacles, check
0002- connections, repalce Service station parts (SVS motor, transmission,
0059 shuttle) , replace Mechatronics PCA
T1700 0021- Service SVS ? SVS motor Reboot, Check service station path, remove visible obstacles, check
0002- direction test fail connections, repalce Service station parts (SVS motor, transmission,
0060 shuttle) , replace Mechatronics PCA
T1700 0001- RFID PCA presence check Reboot, Check RFDI cable to PCA, Repalce RFID cable, replace RFID,
0006- failure, initialization error Repalce Formatter PCA
0002
T1700 0001- RFID PCA data expected not Reboot, Check RFDI cable to PCA, Repalce RFID cable, replace RFID,
0006- received Repalce Formatter PCA
0048
T1700 0003- Power supply ? Power supply Reboot, Check PSU for damage, fan blocked, Repalce PSU, Replace
0000- fan rotation fault Formatter
0080
T1700 0021- Primer zero sensor zero Reboot, check Primer zero sensor, Run SVS diagnostic, Replace
0004- calibration, zero not found, Primer zero sensor, replace Motor, replace motor
0047 homing error
T1700 0021- Service SVS ? Primer motor Reboot, Check Primer motor power cable, check primer motor &
0003- electrical fault enconder connections, run diagnostics, repalce service station parts,
0061 repalce mechatronics PCA
T1700 0065- Media Path ? PPS not Reboot, Check PPS path, clear, chack PPS mechanical parts,
0007- activated connections and clean. Run 0065-06 Media Path diagnostics. Replace
0080 PPS, repalce mechatronics PCA
T1700 0065- Media Path ? PPS movement Reboot, Check PPS path, clear, chack PPS mechanical parts,
0007- blocked connections and clean. Replace PPS, repalce mechatronics PCA
0017
T1700 0065- Media Path ? PPS not reboot, check PPS path is clear, Check PPS mechanical parts and
0007- deactivated connections, clean. Run 0065-06 Media Path diagnostics. Replace
0081 PPS, repalce mechatronics PCA
T1700 0001- E-box ? Mechatronics PCA Reboot, check pins from the Mechatronics data cable, check firmware
0002- comms error version, update, replace Mechatronics PCA
0004
T1700 0060- Media Input ? Rewinder Reboot, check paper path, check motor,encoder and connectors, run
0001- electrical warm 0060-02 diagnostics, repalce mechanical gears, replace rewinder
0X62 motor, replace mechatronics PCA
T1700 0065- Media Path ? Paper motor Reboot, check paper motor, ren Media Path Check Grid Roller Motor
0002- electrical fault diagnostics, Repalce paper motor, repalce mechatronics PCA
0061
T1700 0060- Media Input ? Rewinder driver Reboot, check motor, encoder and connectors, replace mechanical
0001- fault gears, replace rewinder motor, replace Mechatronics PCA
0X63
T1700 0065- Media Path ? Paper motor Reboot, check media path, check motor, replace gears, replace paper
0002- driver fault motor, replace Mechatronics PCA
0063
T1700 0001- E-box ? JDI Board power cable Reboot, check JDI PCA power cable,repalce cable, check JDI PCA,
0003- error replace if needed, Run 001-02 E-Box Check diagnostic, replace
0052 Formatter PCA
T1700 0001- E-box ? JDI Board no MAC Reboot, Check JDI PCA for damage, check connection to Formatter,
0003-008 address Run 001-07 ebox hard reset JDI tes, replace JDI PCA, Replace
Formatter PCA
T1700 0001- JDI Board malfunction, error Reboot, Check JDI PCA connection to formatter, run Hard reset JDI
0003- status or state diagnostic test, replace JDI PCA, Repalce Formatter PCA
0001
T1700 0001- JDI Board presence check Reboot, Check JDI PCA connection to formatter, run 001-02 E-Box
0003- failure, initialization error check test, replace JDI PCA, Repalce Formatter PCA
0002
Model Error Problem Description Corrective Action Options
Code
T1700 0022- IDS ? Trip ISS sensor Reboot, check ISS Y trip sensor, cable and connectors. Replace
0Y05- connector/cable presence ISS Y trip sensor cable, replace trip sensor cable X from ISS Y,
0X09 replace ISS Y PCA
T1700 0022- IDS ? ISS PCA connector/cable Reboot, Check ISS Y cable, check 5V Diagnostic LED, repalce
0Y01- presence ISS Y Cable, Repalce ISS Y PCA , replace Mechatronics PCA
0009
T1700 0001- E-box ? HDD NVM issue Reboot, Check HDD cable, replace HDD
0004-
0074
T1700 0001- E-box ? Harness connector/cable Reboot, Check harness to Mechatronics PCA, replace HarnessX,
0009- presence Replace Mechatronics PCA
0X09
T1700 0021- Service SVS ? Primer motor Reboot, check for obstacles, check cables, run 0021-03 Service
0003- electrical warm station SVS- Check Primer motor diagnostic, repalce sercie
0062 station parts, repalce Mechatronics PCA
T1700 0021- Service SVS ? Primer motor driver Reboot, check for obstacles, check cables, run 0021-03 Service
0003- fault station SVS- Check Primer motor diagnostic, repalce sercie
0063 station parts, repalce Mechatronics PCA
T1700 0001- E-box ? Mechatronics PCA FW/HW Reboot, check firmware, rund E-Box Check main EE Diagnostic,
0002- mismatch replace the Mechatronics PCA
0003
T1700 0070- Y Cutter ? Y-cutter PCA Reboot, check firmware, rund diagnostic, replace Y-cutter PCA if
0001- EXECUTION_ERROR needed, change Hard Disk using the ooo1-04 E-box-Rest HDD
0069
T1700 0022- IDS ? ISS PCA Reboot, check firmware, run diagnostics, replace the ISS PCA,
0Y01- EXECUTION_ERROR chard the Hard Disk, reset HDD
0069
T1700 0022- IDS ? ISS PCA Reboot, check firmware, run diagnostics, replace the ISS PCA if
0Y01- INVALID_BOOTLOADER_VERSION needed, change the Hard Disk
0068
T1700 0022- IDS ? ISS PCA Reboot, check firmware, run diagnostics, repalce ISS PCA ,
0Y01- USING_DEBUGGING_CODE replace Hard Disk, reset HDD
0067
T1700 0070- Y Cutter ? Y-cutter PCA Reboot, check firmware, run 0001-03 E box diagnostics of HDD.
0001- USING_DEBUGGING_CODE Repalce Y- Cutter, replace Hard disk using 0001-04 Ebox Rest
0067 HDD
T1700 0070- Y Cutter ? Y-cutter PCA Reboot, check firmware, run 0001-03 E box diagnostics of HDD.
0001- INVALID_BOOTLOADER_VERSION Repalce Y- Cutter, replace Hard disk using 0001-04 Ebox Rest
0068 HDD
T1700 0045- BIOS ? HDD Boot loader issue Reboot, check firmware, repalce the Hard Disk from one used in
0008- (BIOS) another printer, check BIOS version updated and HDD ok, replace
0181 Formatter PCA
T1700 0045- BIOS ? Formatter Malfunction, error Reboot, check firmware, repalce hard disk, check main electonics
0002- status or state diagnostics, repalce formatter PCA
0001
T1700 0045- HDD Empty/Not Purged/Low battery Reboot, check firmware, repalce hard disk with one used in
0008- another printer, Replace Formatter PCA
0140
T1700 0001- E-box ? JDI Board memory fail Reboot, check firmware, Check JDI PCA connection to formatter,
0003- run Hard reset JDI diagnostic test, replace JDI PCA, Repalce
0043 Formatter PCA
T1700 0021- Aerosol fan malfunction, error status Reboot, check fan for obsturction and error, replace aerosol fan,
0005- or state- only w Y-Cutter replace mechatronics PCA
0001
T1700 0021- Drop detector sensor malfunction, Reboot, Check Drop detector, run diagnostics, repalce drop
0001- error status or state detector, repalce mechatronics PCA
0001
T1700 0001- E-box ? Mechatronics PCA data Reboot, check data cable to Formatter PCA, replace data Cable if
0002- cable error needed
0053
T1700 0001- CryptoAsic PCA presence check Reboot, Check CrytoAsic PCA and connection to Formatter PCA,
0007- failure, initialization error replace CrypoAsic PCA, Replace Formatter
0002
T1700 0021- Service SVS ? Primer motor servo Reboot, Check Cprimer motor power cable, check for obstacles,
0003- shutdown check motor, encoder connections. Run diagnostics, repalce
0059 service station parts, repalce mechatronics PCA
T1700 0065- Media Path ? Scan-axis motor Reboot, check carriage path for paper and debris, check cables,
0006- electrical warm repalce as needed: repalce gears, scan-axis motor, carriage PCA,
0062 Mechatronics PCA
T1700 0065- Media Path ? Scan-axis motor driver Reboot, check carriage path for paper and debris, check cables,
0006- fault repalce as needed: repalce gears, scan-axis motor, carriage PCA,
0063 Mechatronics PCA
T1700 0065- Analog encoder PCA zero Reboot, check Analog encoder for damage and dirt, clean. Run
0003- calibration, zero not found, homing diagnostics, repalce Analog encoder, replace Paper Motor,
0047 er replace mechatronics PCA
Model Error Problem Description Corrective Action Options
Code
T1700 0022- IDS ? Acumen voltage out of Reboot, Check Acumen Cable, Repalce the Supply or acumen cables
0Y06- range
0010
T1700 0070- Y Cutter ? Y-cutter PCA Reboot, check 5V and 3.3V diagnostic LED of the Y-cutter PCA,
0001- voltage out of range replace Y-cutter, replace mechatronics PCA
0010
T1700 0065- Media Path ? Paper motor jam Reboot, Check paper path, remove visable obstacles, check motor,
0002- (generic) analog encoder and connectors, replace analog encoder, check Grid
0008 motor diagnostice to check motor status
T1700 0090- FW ? SYSMGR-BABYSIT Reboot from power outlet. Update the firmware. Change the Formatter
0001- process lost PCA if needed.
0099
T1700 0022- IDS ? ISS motor driver fault Make sure ISS motor path is clear, check the motor and trip sensors,
0Y04- encoder connectors, Run diagnostics, Replace the ISS parts, replace
0X63 ISS Y PCA, replace mechatronics PCA
T1700 0065- Media Path ? D-Pinch wheels Clear D-pinch wheel path. Reboot, check motor, encoder, clean. Run
0004- motor driver fault diagnostics, replace mechanical gear, repalce D-pinch wheel motor,
0063 replace Mechatronics PCA
T1700 0090- FW ? Unable to connect to FP Check the Printer firmware. Reboot, Check the Fron Panel is
0018- / FP connection lost undamaged, upgrade the firmware, replace the front panel, replace the
0004 formatter PCA
T1700 0070- Y Cutter ? X position motor Check that the X position motor, connections and clean. Run 0070-02 Y
0002- electrical fault cutter diagnostics. Replac X posiong motor, Replace Y-cutter PCA,
0X61 replace Mechatronics PCA
T1700 0086- Carriage ? Trailing cable Check that the Trailing cable , VPS cable, LED to PCA , replace VPS
0001- connector/cable presence cable, Run the 0086-01 Carriage diagnostic Replace as needed:
0009 Trailing Cable, Carriage PCA, Formatter PCA
T1700 0090- FW ? EH-VPM Raster configur Check that the printer has the latest firmware, Reboot, Clean the HDD,
0008- failed / JPEG library error change the Hard Disk, Upgrade the firmware, replace the formatter
0080 PCA
T1700 0090- FW ? General FW/HW Check that the printer has the latest firm, Reboot, Change the Hard
0090- mismatch disk using the 0001-04 E-box - Rest HDD to be removed diagnostic
0003
T1700 0090- FW ? (EH-CIO) connectivity Check that the JDI PCA is undamaged, change if needed. Run the
0006- heart beat stop / process lost Settings ?Connectivity ?Restore connectivity factory settings, Change
0086 HDD, Change Formatter PCA
T1700 0065- Media Path ? Starwheels Check starwheel motor, encoder and connectors, clean. Reun 0065-
0008- motor electrical fault Media Path diagnostic. Repalce starwheels motor, replace
0061 mechatronics PCA
T1700 0065- Media Path ? Starwheels Check starwheel motor, encoder and connectors, clean. Reun 0065-
0008- motor electrical warm Media Path diagnostic. Repalce starwheels motor, replace
0062 mechatronics PCA
T1700 0065- Media Path ? Starwheels Check starwheel motor, encoder and connectors, clean. Reun 0065-
0008- motor driver fault Media Path diagnostic. Repalce starwheels motor, replace
0063 mechatronics PCA
T1700 0090- EH-PM File format issue/not Check job has the right format and is supported by the software, check
0012- supported PDL for firmware update, Reboot. Delete Job manager que, upgrade
0083 firware.
T1700 0065- Media Path ? D-Pinch wheels Check for paper jam, reboot. Reun 0065-03 Media Path diagnostic.
0004- motor electrical fault Repalce D-pinch wheel motor, repalce Mechatronics PCA
0061
T1700 0065- Media Path ? Scan-axis motor Check for paper jam, reboot. Check Scan-axis connections to carriage
0006- electrical fault path, connections and harness. Replace as needed: scan-axis motor,
0061 Carriage PCA, Mechatronics PCA
T1700 0065- Media Path ? Scan-axis motor Check for paper jam, reboot. Check connection to Pech PCA, Carriage
0006- servo shutdown PCA and Formatter, Check Trailing cable, Clean encoder strip, replace:
0059 gear, scan-axix motor, carriage PCA or Mechatronics PCA
T1700 0065- Media Path ? Scan-axis motor Check for paper jam, reboot. Check carriage path, connections and
0006- direction test fail harness. Replace as needed: gears, scan-axis motor, Carriage PCA,
0060 Mechatronics PCA
T1700 0065- Media Path ? D-Pinch wheels Check for paper jam, reboot,check d-pinch wheel path, replace gears,
0004- motor servo shutdown replace D-pinch wheel motor, replace mechatronics PCA
0059
T1700 0065- Media Path ? Starwheels Check for paper jam, Reboot, clear starwheel path, check motor,
0008- motor servo shutdown cogwheels, encoder and connectors, clean. Replace gears, repalce
0059 starwheel motor, replace mechatronics PCA
T1700 0065- Media Path ? Starwheels Check for Paper Jam, Reboot, check starwheel path, check motor,
0008- motor direction test fail cogwheels, encoder and connectors are not damaged or dirty. Replace
0060 gears, repalce starwheel motor, replace mechatronics PCA
T1700 0065- Media Path ? Scan-axis motor Check for paper jam, reboot, check motor, encoder connections and
0006- jam (Generic) clean. Run the 0065-04 Media Path - Check Scan Motor diagnostic,
0008 check scan axis motor.
T1700 0065- Media Path ? Paper motor Check for paper jam, reboot, check motor, analog encoder and
0002- servo shutdown connectors, replace gears, replace paper motor, replace mechatronics
0059 PCA
Model Error Problem Description Corrective Action Options
Code
T1700 0065- Media Path ? Paper motor Check for paper jam, reboot, check motor, analog encoder and
0002- direction test fail connectors, replace gears, replace paper motor, replace mechatronics
0060 PCA
T1700 0090- FW ? EH-PDL PS fonts Check for latest firmware, Reboot, Run the Settings ?System ?Restore
0007- missing factory settings, Clean HDD, change Hard Disk, replace Formatter PCA
0087
T1700 0090- FW ? EH-PDL disk full Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job
0007- manager queue diagnostic, Clean HDD, change Hard Disk, replace
0085 Formatter PCA
T1700 0090- FW ? EH-PDL parse error Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job
0007- manager queue diagnostic, Clean and change HDD, update firmware,
0096 repalce Formatter PCA
T1700 0090- FW ? EH-PDL unexpended Check for latest firmware, reboot, Run the 0001-05 E-box - Delete job
0007- end of job manager queue diagnostic, Clean and change HDD, update firmware
0089
T1700 0090- FW ? (EH-CIO) connectivity Check for lates firware and update. Reboot. Run the Settings ?
0006- JDI failure after cold reset Connectivity ?Restore connectivity factory settings, charge the Hard
0084 Disk , change the Formatter board.
T1700 0065- Media Path ? D-Pinch wheels check for jam, reboot. Check D-Pinch wheel path, clear. Check motor-
0004- motor direction test fail encoder connections, clean. Replace gears, replace D-pinch wheel
0060 motor, repalce mechatronics PCA
T1700 0090- FW ? EH-JS Generic issue Check firmware, reboot, clean the HDD< change the Hard Disk,
0010- Upgrade the firmware. Replace the formatter PCA
0080
T1700 0001- E-box ? Formatter PCA Check firmware update, Run the 0001-01 E-Box - Check main EE
0001- FW/HW mismatch diagnostic and check if Formatter Status, replace Formatter PCA
0003
T1700 0001- E-box ? Formatter PCA comms Check firmware update, Run the 0001-01 E-Box - Check main EE
0001- error diagnostic and check if Formatter Status, replace Formatter PCA
0004
T1700 0090- FW ? EH-PDL timeout Check and update firmware. Check computer network speed. Run the
0007- Settings ?System ?Restore factory settings, Change Hard Disk,
0005 Replace Formatter PCA