Target Audience Worksheet:
1. Define Your Business:
Fitness App named "FitPro," providing personalized 15-minute workout plans and
nutrition guidance for busy professionals.
2. SMART Goal Recap:
Increase FitPro app downloads by 30% within the next six months by focusing on
professionals aged 25-40.
3. Key Performance Indicators (KPIs):
App downloads, user engagement (average time spent on the app), retention rate, and
conversion from free trial to paid subscription.
4. Demographic Information:
Age: 25-40
Gender: 60% male, 40% female
Location: Urban areas
Income Level: $50,000 - $100,000 annually
Education: College-educated
5. Psychographic Information:
Interests: Fitness, wellness, time management
Values: Health-conscious living, work-life balance
Lifestyle: Busy professionals, tech-savvy, interested in home workouts
6. Behavioral Information:
Purchasing Habits: Prefer online transactions, value convenience
Brand Loyalty: Open to trying new apps, influenced by user reviews
Online Activities: Active on Instagram, LinkedIn; engage with fitness influencers
7. Channels and Platforms:
Social Media: Instagram for visual content, LinkedIn for professional engagement
Apps: Fitness tracking apps, nutrition apps
Communication: Email newsletters for updates and promotions, in-app notifications for
personalized suggestions
Customer Journey Worksheet:
1. Awareness Stage:
Social Media Campaigns: Engaging Instagram posts and stories showcasing quick,
effective 15-minute workouts for busy professionals.
Online Articles: Collaborate with fitness influencers to write articles on LinkedIn about
the benefits of short and efficient workouts.
2. Consideration Stage:
Free Trial Offer: Encourage users to sign up for a 7-day free trial with personalized
workout plans based on their fitness level and goals.
Testimonials: Share success stories and testimonials from professionals who have
achieved fitness goals through the FitPro app.
3. Decision Stage:
Limited-Time Discount: Offer a 20% discount for users who decide to subscribe after the
free trial period.
Comparison Chart: Provide a detailed comparison chart highlighting the unique features
of FitPro compared to other fitness apps.
4. Purchase Stage:
Seamless In-App Purchase: Ensure a user-friendly and secure in-app purchase process
with various payment options.
Confirmation Email: Send a confirmation email with a personalized message, additional
resources, and a link to the onboarding guide.
5. Post-Purchase Stage:
Personalized Progress Tracking: Implement features for users to track their progress, set
new goals, and receive virtual badges for achievements.
Loyalty Program: Introduce a loyalty program offering exclusive advanced workouts,
nutritional tips, and early access to new features for long-term subscribers.
6. Mapping Touchpoints:
Awareness: Instagram ads, LinkedIn articles
Consideration: Free trial, testimonials on social media
Decision: Limited-time discount, comparison chart
Purchase: In-app purchase, confirmation email with onboarding guide
Post-Purchase: Progress tracking, loyalty program benefits
7. Opportunities and Challenges:
Opportunities: Collaborate with fitness influencers for sponsored posts, gather user
feedback for continuous app improvement.
Challenges: Address potential concerns about commitment and effectiveness in 15-
minute workouts, highlight success stories to overcome skepticism.