CULTURAL INTELLIGENCE SCALE (CQS)
(Ang et al., 2007)
Important Instruction: Please answer the following questions on the scale of 1 to 7, where 1
represents Strongly Disagree SD, 2 represents Slightly Disagree, 3 represents Disagree, 4
represents Neutral, 5 represents Slightly Agree, 6 represents Agree and 7 Strongly Agree
(SA). (Please encircle the appropriate choice either 1or 2 or 3 or 4 or 5 or 6 or 7):
CQ factor Questionnaire items Scale
Metacognitive CQ
MC1 I am conscious of the cultural knowledge I use when SD 1- 2 - 3- 4 - 5 - 6 -7 SA
interacting with people with different cultural
backgrounds.
MC2 I adjust my cultural knowledge as I interact with SD 1- 2 - 3- 4 - 5 - 6 -7 SA
people from a culture that is unfamiliar to me.
MC3 I am conscious of the cultural knowledge I apply SD 1- 2 - 3- 4 - 5 - 6 -7 SA
to cross-cultural interactions.
MC4 I check the accuracy of my cultural knowledge as SD 1- 2 - 3- 4 - 5 - 6 -7 SA
I interact with people from different cultures.
Cognitive CQ
COG1 I know the legal and economic systems of other SD 1- 2 - 3- 4 - 5 - 6 -7 SA
cultures.
COG2 I know the rules (e.g., vocabulary, grammar) of SD 1- 2 - 3- 4 - 5 - 6 -7 SA
other languages.
COG3 I know the cultural values and religious beliefs of SD 1- 2 - 3- 4 - 5 - 6 -7 SA
other cultures.
COG4 I know the marriage systems of other cultures. SD 1- 2 - 3- 4 - 5 - 6 -7 SA
COG5 I know the arts and crafts of other cultures. SD 1- 2 - 3- 4 - 5 - 6 -7 SA
COG6 I know the rules for expressing nonverbal SD 1- 2 - 3- 4 - 5 - 6 -7 SA
behaviors in other cultures.
Motivational CQ
MOT1 I enjoy interacting with people from different SD 1- 2 - 3- 4 - 5 - 6 -7 SA
cultures.
MOT2 I am confident that I can socialize with locals in a SD 1- 2 - 3- 4 - 5 - 6 -7 SA
culture that is unfamiliar to me.
MOT3 I am sure I can deal with the stresses of adjusting SD 1- 2 - 3- 4 - 5 - 6 -7 SA
to a culture that is new to me.
MOT4 I enjoy living in cultures that are unfamiliar to SD 1- 2 - 3- 4 - 5 - 6 -7 SA
me.
MOT5 I am confident that I can get accustomed to the SD 1- 2 - 3- 4 - 5 - 6 -7 SA
shopping conditions in a different culture.
Behavioral CQ
BEH1 I change my verbal behavior (e.g., accent, tone) SD 1- 2 - 3- 4 - 5 - 6 -7 SA
when a cross-cultural interaction requires it.
BEH2 I use pause and silence differently to suit different SD 1- 2 - 3- 4 - 5 - 6 -7 SA
cross-cultural situations.
BEH3 I vary the rate of my speaking when a cross- SD 1- 2 - 3- 4 - 5 - 6 -7 SA
cultural situation requires it.
BEH4 I change my nonverbal behavior when a cross- SD 1- 2 - 3- 4 - 5 - 6 -7 SA
cultural situation requires it.
BEH5 I alter my facial expressions when a cross-cultural SD 1- 2 - 3- 4 - 5 - 6 -7 SA
interaction requires it.
© Cultural Intelligence Center 2005. Used by permission of the Cultural Intelligence Center.
Note: Use of this scale granted to academic researchers for research purposes only. For
information on using the scale for purposes other than academic research (e.g., consultants and
non-academic organizations), please send an email to [email protected]. The Chinese
version of the scales is available on the MOR website.
The CQS measures four dimensions of Cultural Intelligence: CQ-Strategy, CQ-Knowledge,
CQ-Drive, and CQ-Action.
· Items 1-4 measure “metacognitive” or strategic elements of CQ.
· Items 5-10 measure “cognitive” or knowledge elements of CQ.
· Items 11-15 measure “motivational” or drive elements of CQ.
· Items 16-20 measure “behavioral” or action elements of CQ.
Calculate an average of your scores on each of the four separate dimensions. For
example, averaging one’s responses to items 1-4 will yield a CQ-Strategy score between 1
and 7.
Average the four-dimension scores to compute your overall CQ score.
