Performance Appraisal

Performance Appraisal Policy:

Purpose:
 The purpose is to establish a reasonable system for the appraisal and
development of all the employees' performance.
 To ensure that the quality and quantity of work performed by all the staff
members meet our clients' need.
 To allow for continuous communication between supervisor and
employee.
 To provide main ideas for future development of the employee and the
firm.
 To provide a supporting documentation for pay decisions, promotions,
internal transfers, complains and terminations.

Scope:
All the employees

Policy:
1. The performance appraisal is a written evaluation divided into 5
performance standards and will be followed with an interview.
2. This appraisal is an annual performance appraisal and the responsible
person for evaluate and fill this form is the supervisor or the line manager.
3. All the appraisal results for all the employees must be completed 2 weeks
before end of January of each year.
4. The average rate that will be the basic for evaluate any employee will be
decided by the unit or department manager.
5. Every department manager will decide with the department's employees all
the objectives expected from his department by end of the year; hence, the
appraisal will include MBO (management by objective) method and
represents 40 % from the annual performance appraisal of the employee.
6. The annual performance appraisal interview will be one on one interview
and in a private sitting to discuss the rating.
7. Ratings and evaluation are not final until after the performance appraisal
interview.
8. The supervisor, employee, department manager and HR Manager will sign
on the performance appraisal form.
9. The employee has the right to take a final copy of the performance
appraisal form.
10. The employee has the right to appeal the results of his/her performance
appraisal within 5 working days to the department manager.
11. If the appraiser is the department manager; the employee can appeal to 1
level above the department manager.
12. All the performance appraisal forms are requested from the HR department
and sent back according to date above mentioned.
 Annual Performance Appraisal Form

Position: ………………………….. Employee's Name: …………………

Appraisal Date: ……………………. Employee Number: ……………………
Appraiser's Position: …………………… Appraiser's Name: ………………………

Part 1

- Your evaluation is graded into the following rating scales:

- Performance is exceptional and far exceeds

90 – 100 Points expectations. 5 Points Outstanding
- Always demonstrates excellent standards.
- Performance is consistent and exceeds
76 – 89 Points 4 Points Very Good
expectations.
- Performance is satisfactory.
41 – 75 Points 3 Points Average
- Meets minimum requirements of the job
- Performance does not meet minimum
0 – 40 Points 2 point Below Average
requirements of the job

Performance Standards and Evaluation Factors

A) Communication Skills
Below
Average V. Good Outstanding
Average
1- Oral Communication
2- Written Communication
3- Listening

B) Interpersonal Skills
Below
Average V. Good Outstanding
Average
4- Team Spirit
5- Decision Making

6- Problem Solving

7- Dependability/Responsibility

2
 Below
Average V. Good Outstanding
Average
8- Cooperation

9- Attendance and Punctuality

10- Innovation

C) Quality of Work
Below
Average V. Good Outstanding
Average
11- Follow up the instructions

12- Number of errors

13- Follow through the work

D) Quantity of Work
Below
Average V. Good Outstanding
Average
14- Planning and priorities setting

15- Amount of work completed

16- Work completed on schedule

E) Job Performance
Below
Average V. Good Outstanding
Average
17- Planning and Organizing Skills
18- Job Knowledge
19- Computer Knowledge
20- Flexibility and Commitment

90 – 100 Points Outstanding

76 – 89 Points Very Good
41 – 75 Points Average
0 – 40 Points Below Average

Overall Rating Achieved =…………..Points

Rating Scale:…………….

3
 Part 2

(Translation Dept. objectives during)

Measure Tool
Achievement Date Main Objective
(Number/Rate)

1.Increase the productivity

By end of quarter 1 Daily rate = 2000 wpd
of work

During the year 0 Failed projects 2.Improve the quality

Employee Contribution

Measure Tool
Achievement Date Main Objective
(Number/Rate)

1.Increase the productivity

………………………….. …………………………
of work

………………………….. ………………………… 2.Improve the quality

Part 3
Performance Appraisal Interview Questions
What motivates you?
a) Increment d) Appreciation
b) Secure Employment e) Creative and Challenging work
c) Promotion f) Training and Development
What sort of training/experience would benefit you in the next year?
___________________________________________________________________________________

What was your role and contribution in achieving the objectives of your department?
___________________________________________________________________________________

What elements of your job do you find most difficult and why?
___________________________________________________________________________________

Please specify the problems (if any), which have affected your ability and efficiency.
___________________________________________________________________________________

4
Appraiser's Comment:

Weakness Points Strength Points

- Write your comment and final evaluation including your recommendations for
improvement, promotion, special increment and or bonus.
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

Employee's Comments:
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________

Date Appraiser's Signature

……………… ……………………
Date Employee's Signature
……………… ……………………
Date Dept. Manager Signature
……………… ……………………
Date HR Manager Signature
……………… ……………………

Your cooperation is highly appreciated