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Error resolution notice
In case of errors or questions about your electronic transfers telephone us at 855-820-6200 or write us at support.one.app as soon as you
can, if you think your statement or receipt is wrong or f you need more information about a transfer on the statement or receipt. We must
hear from you no later than 60 days after we sent you the FIRST statement an which the error or problem appeared,
(2) Tellus your name and account number (if any)
(2) Describe the error or the transfer you are unsure about and explain as clearly as you can why yeu believe it isan error or why you need
‘ore Information
(3) Telus the dollar amount ofthe suspected error
We mill investigate your complaint and will correct any error promgtly. If we take more than 10 business days to do this. we wil credit your
laccount forthe amount you think isin error, so that you will have the use ofthe money during the time it takes us to complate our
investigation,
