Business Essay Examples
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deep understanding of the business world while skillfully incorporating illustrative examples.
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Business Essay Examples Business Essay Examples
Customer Care
2004 McDonald s Corporation G6286 The Golden Arches logo is a trademark of
McDonald s Corporation and its affiliates.
CONTENTS
1. INTRODUCTION 2. CLEANLINESS 3. REAL WELCOME THANK YOU 4.
HOSPITALITY GESTURES 5. CUSTOMER COMPLAINTS RECOVERY 6.
SECURITY 7. GOOD COMMUNICATION FOLLOW UP 8. BIRTHDAY PARTIES 9.
LOCAL STORE MARKETING (LSM) 10. PRODUCT AWARENESS AND COMPANY
INFORMATION 1 11 28 32 37 42 50 56 58 64
1. INTRODUCTION
3. The One Day Course
The final stage of your development will involve your attendance on the Customer Care
Course. Attending the one day Customer Care Course will give you an opportunity to
further improve and develop your knowledge and skills, which includes practising via
role plays and discussing ... Show more content on Helpwriting.net ...
Use the Progress Checklist overleaf to record any areas of training that you have already
completed. You should then use the appropriate boxes to enter the target completion
dates for all verification areas. As you complete different sections use the Progress
Checklist to document your success. You and your Supporting Manager should plan your
development around your schedule for the next couple of months and review your
training needs on a regular basis.
PROGRESS CHECKLIST
Getting Started
Orientation Fire Health Safety Test Health Safety Verification (Complete During
Probation) Hygiene Safety Verification (Complete During Probation)
Date Completed Manager to Sign when Completed Target Date Date Completed Manager
to Sign when Completed
Customer Care Workbook
Introduction Cleanliness Real Welcome Thank You Hospitality Gestures Customer
Complaints Recovery Security Communication Follow up Birthday Parties Local Store
Marketing Product Awareness Company Information
Target Date
Service OCLs
1 x Dining Area (Trainee) Expert Dining Area Expert Dining Area Initial Training
Service Initial Training Beverages Desserts Initial Training Order Taker/Cashier (where
applicable) Initial Training Order Assembler/Checker Presenter
The High Cost Of The Fast Food Industry
The fast food industry in America has many drawbacks at the cost of supplying food to
the American population. Since many people are ignorant of the process their food goes
through in order to become the edible meal they consume, American companies easily
take advantage of them. In class, we discussed a FoodBill of Rights . I believe that this
is necessary in order to keep the food industry safe for the American public and
environment. The main focus of my Food Bill of Rights is to ensure the fast foodindustry
has the American population s best interest in mind when producing their food.
Whenever we buy a product, we re relying on both the company being honest with us
about its contents as well as government regulations that do... Show more content on
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The USDA recently issued a warning about Foster Farms, an American West Coast
poultry company. They said they had found traces of salmonella in three of the
chicken plants owned by Foster Farms. Foster Farms did issue an apology but they did
not recall their products. People are continuously getting sick with over 500 illnesses
to date. The USDA has not pushed for a recall either because they lack the authority to
ban salmonella on chicken. They said the salmonella was growing naturally on
healthy chickens and all the public had to do was cook the poultry thoroughly in order
for it to be safe to eat (Desk). I believe chicken farms like this should be illegal. There is
definitely a way to get rid of infected poultry and it s an investment the USDA should
make for research and development in the safety of American food. People really
underestimate the effects unhealthy food has on them. There are many reasons people
don t look into the food they consume on a daily basis. The main factors people look for
with their food is convenience, price, and taste. Unfortunately these accommodations
come at the cost of the sanitary conditions of their food. The hardest concept people
seem to understand is pay now and later . This means that you are paying for your food
with money now, and paying with your health later. Most of the fast food restaurants in
America today don t have immediate health risks
Mozart Piano Concerto
What is making the sound? Mozart s Piano Concerto no. 21 in C Major has four
instrument families playing the second movement. The piano is the main instrument in
this piece. The string family is represented by violins, violas, cellos, and the bass. The
other instruments used in this movement are flute, bassoon, oboe, and French horn,
which are part of the woodwinds and the brass families. When these instruments play
together they form a resonating sound that touches the emotions.
What is the melody like? The melody of this piece is played in the major key of C.
Since it is written in a major key it is pleasant to the ear. There are a few times when
you can hear a minor key. When the major and minor key are played together they form
a beautiful pitch. The majority of this piece is conjunct. The melody of this piece is
uplifting and calming to me.
What is the rhythm like? This concerto is played in a regular rhythm. The rhythm of this
piece has regularly repeating rhythms that creates a ... Show more content on
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The concerto has beautiful texture and the overall feel is polyphonic. Most of the time
there are several melodies sounding together. There were times during this movement
that you could also hear monophonic and homophonic. During small portions of the
movement the piano and the some other instrument are playing the same melody, but in
different octaves; this would be monophonic. Other times the piano is playing the melody
and the others are playing the harmony; this would be homophonic.
What is the tempo like? The tempo of the selected piece have moments that are slow and
thoughtful and others that are quite lively. As the music speeds up the tempo becomes
Moderato, or Allegro and as it slows down it becomes more largo or Andante. The
composer wants a slowing or speeding of the tempo to help keep the attention of the
listener. This piece is rubato, because it is persistently altering the speed of the tempo.
What are the dynamics
The Silk Road In Susan Whitfield s Life Along The Silk Road
Gormley 1
The Silk Road coined by Baron Ferdinand, allowed the general public to travel for
purposes other than survival for the first time. Starting in the second century AD, and
ending in the fourteenth, the development and change experienced within in Eurasia
was significant. The Silk Road allowed for not only silk, but also ideas for improving
societies, religion, and nations to spread and develop. All of this is explained in Life
along the Silk Road, written by Susan Whitfield. Her book delves into the lives of 11
people who lived at varying times throughout 730 AD and the end of the first millennia,
and shows the many consequences and uses of the SIlk Road. Through these characters,
we see how the Eastern Hemisphere was ever changing, and being constantly
stimulated. Additionally it reveals how even though lots of people were traveling in
generally speaking the same area and had common concerns, such as climate, soldiers or
bandits, they all had totally different experiences because of their reason for being on
The Silk Road.
The Silk Road allowed for all types of new careers and economic boosts. For example,
merchant s were now able to flourish more than ever before. Trading goods was the main
currency at this time, and merchants made a living doing this, it is comparable to the
modern day stock exchange. An example of a common trade during this time would be
with bolts of silk, which were easily acquired in the Chinese capital Chang an, although
not nearly as
The Grand Budapest Hotel Analysis
The Grand Budapest Hotel is a story of an extravagant hotel managed by extravagant
people in the extravagant and fictional country of Zubrowka. The story is told in four
different time periods and in several different parts. In order of appearance, the first
storyline is presumably in present of a young girl visiting a monument to the hotel,
then the setting jumps to the author of the story of The Grand Budapest Hotel, again
it jumps to the present day hotel, and finally Zero s story of how the hotel was while
he was a lobby boy. Zero tells of the past grandeurs of the hotel and its concierge,
Gustave H. He finds himself wrapped up in a murder mystery involving one of
Gustave H s closest visitors, the wealthy Madame D. Gustave is accused and sent to
prison, and Zero becomes his outside accomplice. After breaking him out of prison,
Zero attends to Gustave while he embarks on a quest to clear his name. Their adventure
ends in success and Gustave inherits all of Madame D s riches. Gustave entrusts
ownership of the Grand Budapest Hotel to Zero. Even though the hotel falls into
disrepair, Zero still visits in an attempt to relive these days, even sleeping in his old,
cramped servant room.
One theory regarding The Grand Budapest Hotel is that it is taking place before, during,
and after the Holocaust. There are many subtle parallels between this fantasy world and
Europe throughout the film, but the one that stands out most is the military seizure of
The Grand Budapest. Banners
The Legend Of The Cure Essay
The legend of The Cure. A long time ago, in a far faraway ocean, there was a little
mermaid, named Merlinda, who was living with her father on the kingdom of
Memeria. Surprisingly one day, his father got sick, As a consequence, she was very
worried for his beloved father. Therefore, started looking for The Cure which was a
powerful thing that cures any disease. The problem was that she didn t know anything
about it; moreover, nobody on the kingdom really knew about it. However, she started
looking in books and asking all the creatures if they knew something the mythical cure.
One day, Merlinda was searching in the darkest parts of Memeria where she found
Merlindo, that was a little talking bubble. He told the mermaid that although finding
The Cure was going to be difficult, it would be worth it. The trip was long and only
one creature of the kingdom had finished the journey and found it. He also told her
that the first thing she had to do was to leave everything behind and the most
important part was not to tell anybody about it since it was kind of illegal. So without
thinking it she went away to Farland. When she arrived, 2 days later, she had the
surprise that it was a ghost town. She was so scared that asked to the little bubble what
they were doing there, to what he answered We have to find a map, and then we will see
. They looked on... Show more content on Helpwriting.net ...
Merlinda took out the map and read: There are two ways, only one will take you to the
cure . Merlindo knew that the way they must follow was the yellow and creepy one.
They took that way and everything got darker and darker with every step. Merlindo
saw that the mermaid was starting to freak out and decided that a song could calm
everything down, so he started singing the mythical song La calle de las sirenas 1 and
everything got better. Merlinda was very happy with Melindo because thanks to him, his
father was going to be