Established in 2002

AGENDA OVERVIEW
S. No. HIGHLIGHTS
1 Who We Are

2 What We Do

3 Our Value Proposition

4 Key Enablers

5 Company Strength

6 SVG Brand and Values

Who We Are
Introduction

Partner to
NATIONAL Attracts the Sustained
Presence
Industry
Best Talent
Leaders Growth
Leaders

Revenue
Active in FY
States Presence 2000+
National Clients Most Ethical 2018-19
(Good Presence for 20+
in North India) different Projects
Workforce Company
(Logistics ,
CPV, Sales &
Management etc.,)

Activities
Æ Logistics Management (Courier & Cargo) Æ E2E Document Management
Æ Rural BPO’s (Telecalling, Data Entry & Scanning) Æ Skill Development Projects
Æ Contact Point Verification (CPV)

SVG Express Services Pvt Ltd. www.svgcso.com

MISSION STATEMENT
Svg mission is to unlock the potential of the common man by
equipping them with skill development & technology to
improve the quality of their lives. Our mission is to create
millions of entrepreneurs – common man's growth through
superior training, innovation, quality & commitment.

VISION
The Vision Behind Svg Express Services Pvt Ltd Is The Uplifting Of The Common
By Creating Entrepreneurship Driven By Technology And Bringing Respect &
Recognition In The Lowest Run Of The Society. The Field Executives And Training
Executives Are The Most Underrated Members Of The Logistics & Sales Industry
With Hand To Mouth Existence Forever Dealing With Their Daily Hardship And Svg
Comes Through To Empower Them.

NATIONAL
NATIONALDelivery
DeliveryCenters,
Centers,BPO
BPOand
andSales
SalesOffices
Offices SVG
SVGPresence at at
Presence Glance
Glance

Our National Presence & Revenue Breakup

Delhi
Gujarat
Madhya Pradesh
Punjab
Rajasthan
Uttarakhand
29.4%
49.8% Rajasthan Madhya Pradesh

8.6%Uttrakhand 12.2%Gujarat

SVG CSO SVG Express Services Pvt Ltd. www.svgcso.com

www.svgcso.com
 GEOGRAPHICAL STRENGTH
RAJASTHAN
Widely Present In Rajasthan For Logistics, Telecom (Verification & other documentation
work) & e-Governance projects (e-Mitra, Money Transfer though union bank, Nabard
FLAP, DMT,SKILL Development etc.)

Doing digitization ,Field Verifications & Logistic business at Rajasthan up to

Grampanchayat Level

• Having 89 branches spread over Rajasthan for Logistics operation.

• Serving 1500+ towns for Logistics & field verifications .
• Deployed 150+ dedicated resources for document pickup & CPV.

CPV & DOCUMENT MANPOWER - DASHBOARD

Zone Count of Branch Count Of Manpower
ALWAR 17 25
BIKANER 3 8
GANGANAGAR 5 10
JAIPUR 19 45
JODHPUR 17 25
KOTA 6 15
SIKAR 11 15
UDAIPUR 11 20
What We do Grand Total 89 163

Strategic Business Units and Service Lines Line Of Business

NATIONAL Delivery Centers, BPO and Sales Offices
Logistics & Skill Telecom & Banking
Transportation Development Document Management Rural BPO

Sales & Staffing &

Distribution Manpower Solutions Address Verification Digitization Services

8.6%Uttrakhand

SVG Express Services Pvt Ltd. www.svgcso.com

Business Unit Revenue Distribution
18.0% 10.6%
SKILL Staffing &
Development Manpower Solution

26.8%
Logistics & 14.5%
Transportation Rural BPO

16.2%
13.9% Telecom & Banking
Sales & Distribution Document Management

Logistics Services 100% IT Integration through Inhouse IT Team

Transportation FTL & Dedicated Vehicles

01
Æ Specialization in LMD for B2B , B2C & C2C segment.
Æ Doing for Major Telecom, Electronics, Handsets clients.
Æ 100% AUTO MIS & DEGITIZATION.
Æ Online updation through OWN android APP SVG CSO
Æ Doing Sanitary Napkin Delivery at
33000 + Govt Schools at Rural Gram Level.

Last Mile Delivery

02 Æ
Æ
Æ
Æ
Æ
Own Vehicles For FTL & PTL Transportation.
Courier Booking Services For Across the INDIA
Online GPS Tracking.
Focus on “Value Creation”
Doing FTL For Airtel, Reliance JIO & Digital, Flipkart etc.

SVG Express Services Pvt Ltd. www.svgcso.com

 Specialization in
Reverse pickup

Warehouse Management & 3 PL

Æ

Æ
Æ
Doing more then 25000 Sq. feet area warehouse
management.
Doing 3 PL for Airtel DTH, Document
warehouse for AU Bank & many other prominent clients.
End to End Supply Chain Solutions
03
Delivery Updation through CSO APP

Customer Delights

Ÿ Customized online tracking mechanism for dispatch, delivery and POD updation.
Ÿ Dedicated CRM for customer to help out .
Ÿ 100% POD submission.
Ÿ Dedicated team for Reverse pickup.
Ÿ Delivery and Pickup thru covered Vehicle .

SVG Express Services Pvt Ltd. www.svgcso.com

 Secured Line haul
Management
Delivery at home
through APP with 6
receiving.
5 Delivery through
delivery executive
Forwarding to Branch
offices through dedicated
GPS enabled vehicles Unloading at
4 Branch office
3

Segregationat load
processing
2 center
1 Pickup from client
warehouse from
Delhi/Jaipur

100% Own Secured Linehaul Management

Delivery Status
TRACKING ENTER Signed Delivery
CLIENT LOGIN
SCREEN AWB NO. Scan POD Status

SVG Express Services Pvt Ltd. www.svgcso.com

 Ecommerce
Delivery Process Flow
Ecommerce
Warehouse Branch

5 4 3 2 1

LPC Inward
RTO NDR (Not
Manifest Delivered)

6 7 8 9
DRS
Gatepass & Return RTO
Deposit To
Branch Delivered
Deposit to 3 2 1
Prepaid
Company Shipment
COD
Our company
COD Management deposit cash on
next day to client.

OR

Cash Collection Cards through

Customers by executive our App or POS

SVG Express Services Pvt Ltd. www.svgcso.com

 Logistics Management
SVG Patrons
Electronics
© XIAOMI Led & Mobile (MI)
© Reliance Digital
© Godrej Limited
© HCL Computer
© Reliance JIO Phones
© TATA Croma
© Hitachi & OTTHO Led TV
& Many More…

Pharmaceutical
© Govt Supply All -DDW
© ALKEM Laboratories
© Wockhadrt
© Unilab Chemicals
© Modern Lab
© Paramount Medicine
© AGIO Pharmaount
Medicines
© 108-GVK & Many more..

Telecom
© Vodafone Networking
© Bharti Airtel
© Networking-Airtel
© DTH-Airtel
© Vodafone Idea
© Limited Networking-RIL
© Reliance JIO

SVG Express Services Pvt Ltd. www.svgcso.com

 Logistics Management
SVG Patrons
Cargo Transport
© Bluedart-ODA
© RIL–Digital B2C
© B2C Merchants –CSO
© FEDEX-ODA
© Future Supply Chain
© Caper Logistics
© Relay Express

Gov. Work
© RMSCL – Medicine Supply
© Rajasthan State Open School Books Supply
© Govt Schools Sanitary Napkins Supply
© RISL – E-Bazar Supply
© Technical Universities Exam Copies & Answer
Sheet Pickup & Delivery
© Many More…

CPV, Address Verification & Document Pick up

Value Delivered

ID- CARD
100% PDA BASED VERIFICATIONS.
QUALITY MANPOWER .
Focus on “Value Creation”
Measure Success
01
Back Office Transformation
INHOUSE IT TEAM .
OWN ANDROID API.
100% AUTO MIS & DEGITIZATION
02
Innovating the Front Office
One view across interfaces
Analytics led process transformation
Self Service solutions
03

SVG Express Services Pvt Ltd. www.svgcso.com

 CPV & Document Pickup
SVG Patrons.
Home Financing
© Hinduja Housing Finance Ltd
© Avanse Financial Services Limited
© Muthoot Homefin (India) Ltd
© Shriram Housing Finance Limited
© Mahindra Rural Housing Finance Ltd
© Sundaram BNP Paribas Home Finance Limited
© ICICI Home Finance Company Limited
© Aadhar Housing Finance
© Aavas Financiers Limited

Credit Card & Other CPV

© HDFC BANK
C
R
ED

© RBL BANK
IT

CR
CA
1 2 AME

ED
4
N

IT C
R
3 SUR

© Yes Bank
D

AR
4 D
4 AME

23
56
N

1 12 3 4
D © Edelweiss Retail Finance Ltd
7

R
78

45
99
NA
A ME
C 67
99

SU
IT 8 78
ED 7 7
RN
AM
E 99 © Mintifi Private Limited
56
R
123
12

C
4 E
4
Hero Fincorp Ltd.
34

3 SU
R
N
A
M
©
1 2 M4E
N
A
© Daimler Financial Services
© First Data (India) Pvt Ltd
© Mahindra And Mahindra Financial
Services Ltd
© Many more
Documents Pick Up
© Reliance Nasch
© Yes Bank Normal & Nasch
© Aditya Birla Normal & Nasch
© Paysense
© Kotak
© Indialends Pl
© Upward Fintech
© Reliance Indusind
© Capital Float
© Many More

SVG Express Services Pvt Ltd. www.svgcso.com

 AIRTEL
VODAFONE IDEA LIMITED
SERVING AT 100+Locations across the state

Count of
Zone Manpower
Alwar 30
Ganganagar 25
Jaipur 45
Jodhpur 20
Kota 20
Sikar 15
Udaipur 25

Total 180

Currently we are working in

SVG Skill Training Centers State of Rajasthan with
RSLDC ELSTP Project &
MP with DDU Project.

SVG Express Services Pvt Ltd. www.svgcso.com

 Business Process
Outsourcing
Address :-
SVG EXPRESS SERVICES PVT LTD.
3rd floor, shiv sai complex,
Mahu road, opp private bus stand,
SVG- RATLAM BPO ratlam- Mp

KEY FEATURES
PARTICULARS REMARK

LOCATION CENTRE OF THE CITY

(OPPOSITTE CITY BUS STAND)

SPACE 2500 SQ FEET

CAPICITY 65 SEATS- CAN BE EXPENDED UPTO 200 SEATS

FULLY AIR CONDITIONED & SOUND PROOF

AIR-CONDITION

INFRA FULLY EQUIPED WITH IT INFRA WITH OWN SERVER

24 HRS CAMERA SURVILLANCE THROUGH IP CAMERA

CC- TV CAMERA

PRI/AUTO-DIALER AUTO DIALER FACILITY WITH CALL RECORDER

PER SEAT COST BETWEEN 8000 TO 10000 PER SEAT

(COST EFFECTIVE) ( INCLUDING MANPOWER & INFRA)

LIVE PHOTOGRAPHS- RATLAM BPO

MONTHLY WEEKLY
R&R TRAINING

SVG Express Services Pvt Ltd. www.svgcso.com

 BPO- SERVICES
SVG OFFERS

© Customer Support Services

© Technical Support Services
© Telemarketing Services
© Employee IT
© Help-desk Services
© Insurance Processing
© Data Entry Services / Data
© Processing Services
© Internet / Online / Web Research

SVG Payroll & HR Services YOUR SINGLE POINT OF SOLUTIONS FOR ALL HR SERVICES

As your HR partner, we aim to offer you a flexibility and streamline

payroll outsourcing and HR offer our services but at a competitive prices. Our goal
is to help you achieve tangible benefits in the areas of cost savings as well as increase
service level performances. We are proud to be a part of your great success.

We take great pleasure in proposing our payroll outsourcing services from SVG
first to your company. We have approx 10000+ skilled executives data base , Which
is trained by our company.

We are Pan India recruitment services provider .

We have several vendor/NGO, institutes, freelancer sourcing agents in Rajasthan,
Ahmadabad, MP, Delhi NCR, Chandigarh, Lucknow, Pune,
Mumbai, Hyderabad, Bangalore, Chennai and we also avail paid services from job
portals.

SVG Express Services Pvt Ltd. www.svgcso.com

 SVG Express
Services Pvt Ltd.
SVG provides services in following industry sectors:
© FMCG
© Logistics
© Telecom
© Pharmaceutical
© Direct Selling
© Media & Entertainment
© Retail
© Banking
© Insurance
© Hotel, Hospital
© Education
© Real Estate, Infrastructure,
© Construction
© Engineering & Manufacturing

Sales & Distribution

© LSP (Local Service Provider) for eMitra Project of Rajasthan GOVT.
© We are authorized Distributor for EBIX CASH all products.
© We have own distribution network of 400+ distributors & Dealers across the state.
© We have retailers network of >4000 outlets.
© Master Distributor For Spice Money AEPS & DMT.
© Operating Own Portal For DMT, AEPS, Recharges , BBPS & many other services.
© Super Distributor For CROMA electronics Items.

E-Mitra CSO Structure

Private Existing
DOIT
Sector Distribution Rural
Channel Households
B2B Services
B2B Services
G2C Services

State Village Level

SVG-CSO Entrepreneur / e-Mitra
Government

SVG Express Services Pvt Ltd. www.svgcso.com

SVG – Emitra Penetration & Structure
SVG Express Services Pvt Ltd
(Circle Office- Jaipur)

Alwar Bikaner Jaipur Jodhpur Kota Udaipur

(ZO) (ZO) (ZO) (ZO) (ZO) (ZO)

6 District 4 District 6 District 6 District 4 District 7 District

Branches Branches Branches Branches Branches Branches

All Services are

3850 24 HRS Service
Migrated through
CSO Portal
E-Mitra- CSO Outlets &
Training Support
In all 6 Zones

SVG Express Services Pvt Ltd. www.svgcso.com

 Why
Choose Us
Abstracts
© Faster Onboarding : We take three working days to üCost Effectiveness
enroll new customer
© Warehousing : We are in logistic warehousing for üTimely Delivery
leading brands to give end-to-end solution of
customer logistic need. üReliability
© FTL : We have been engaged on FTL basis for
Premium customer. üDigitization
© Our branch is well equipped with smartphone,
laptop, vehicle, security and connectivity well üLong Experience
supervised by Zonal Managers.
© We are open for extension of new branch and new üReach in Deep Rural
geography on customer request or requirement.
© We are specialized ourself in B2B and B2C by
segregating last mile team.
© We work 24x7 for faster result.

Our Key Enablers Collaborating with customers to ‘Do Business Better

Differentiated Standardization Innovation Strategic

Deep Industry Culture
Client of Network Partnerships
Insights
Engagement Delivery

SVG Express Services Pvt Ltd. www.svgcso.com

 Differentiated
Client Engagement

Differentiation at the Front

Deep Industry Focus

Increase Value Delivered
Advanced Technology impacting
Focus Revenue & Customer
to 60%
Integrated Consulting
Capability

Client Centric
System Cost 40%

Company Strength

Registration No.: SH-363 1R- 6B 1P-S2 / 2011

Corporate ID No.: U64100MH2009PTC196351
GST No.: 08AANCS6218A1ZF
ESI No.: 1500246520001099
PAN No.: AANCS 6218 A
TAN No.: JPRS11666E
PF No.: RJ/20274

SVG Express Services Pvt Ltd. www.svgcso.com

 Company Turnover
and Strength

Turnover

Turnover
Par cular
2016-2017 2017-2018 2018-2019
Turnover 27.60 CR 26.10 CR 27.51 CR
PBIDT 2.19 CR 2.03 CR 2.50 CR
PAT 0.90 CR 0.91 CR 1.19 Cr
Type Of SVG OWN Kiosk SVG -
Loca on Offices Count Warriers
Urban 33 900 250
Semi-Urban 30 1350 350
Rural 26 1550 430
Gramin 0 800 890
Total 89 4600 1920

SVG Express Services Pvt Ltd. www.svgcso.com

 Server
Strength
Introduction of our Server Mainframe Networking Model

M a in f r a m e

T e r m in a lT e r m in a lT e r m in a lT e r m in a l

Three-Tier Computing Architecture Routing Protocols

Second (Middle) Third Tier

First Tier
Tier

Database
PC

Server

Internetworking Servers µ Wide Area Networks (WANs)

Ÿ File and print Ÿ DNS Servers
Ÿ HTTP Ÿ FTP Servers
Ÿ Proxy Servers Ÿ News Servers µ Network Access Points (NAPs)
Ÿ Caching Ÿ Certificate
Ÿ Mail Servers Ÿ Directory
Ÿ Mailing list Ÿ Catalog
Ÿ Media Ÿ Transaction

SVG Express Services Pvt Ltd. www.svgcso.com

 SVG’s Sustainability
Framework
Ecological
Workplace
We expect suppliers to supply products and
services that exceed environmental standards Promote employee
and to establish a program of ecological diversity, empowerment
sustainability in their own operations & continuous learning

Education & SVG ’s Customer

Community Sustainability Stewardship
Work jointly with Framework Provide products and
education & civil solutions that enable
society networks on customers to become
sustainability greener
programs

Collaborate with suppliers Shape policies by engaging

to help them become with government, NGOs &
more sustainable industry networks

Supplier Public Regulation &

Policies

Brand SVG
Values

Good Corporate
Governance
View on Good
Citizenship

People
SVG Excellence

Quality
Infrastructure

Innovation
Business
Excellence

SVG Express Services Pvt Ltd. www.svgcso.com

 Thank You
2n
dS
tre
et

Corporate Office:-
Plot No C-114 F,
Road No 08,VKIA Area
Jaipu-302013

Registered Office.
K-403, Gokul Garden, Thakur
Complex,
Kandivali, Mumbai - 400101

Head Office.
Plot No 62, Lane Number 02,
Gopalbari,
Near Ajmer Puliya
Jaipur -302001

Contact Us:
+91-8003990427
0141-4021521
Email:
[email protected]

SVG Express Services Pvt Ltd. www.svgcso.com