MODEL: MX-2300N

MX-2700N

DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM

Quick Start Guide

General information
Functions of the machine and
procedures for placing originals and
loading paper.

Copying
Using the copy function.

Printing
Using the printer function.

Scanning
Using the scan function.

Document filing
Storing jobs as files on the hard
drive.

System settings
Keep this manual close at hand for reference Configuring settings to make the
whenever needed. machine easier to use.
MANUALS PROVIDED WITH THE MACHINE
Printed manuals and manuals in PDF format are provided with the machine. The manuals in PDF format are
stored on the hard drive in the machine.
The printed manuals contain information that you should know before using the machine, including the basic
procedures for operating the machine. Please read these manuals well.
The manuals in PDF format provide detailed explanations of the functions of the machine. When the machine is
used in a network environment, the PDF manuals can be viewed at any time by simply downloading them using a
Web browser.

Printed manuals
Quick Start Guide (this manual)
This manual is intended to help you get started using the many basic and convenient
functions of the machine.
When you are ready to learn about the machine in more detail, see the manuals in
PDF format described on the next page.

Troubleshooting

This manual explains how to remove paper misfeeds and provides answers to
frequently asked questions regarding the operation of the machine in each mode.
Refer to this manual when you have difficulty using the machine.

Safety Guide

This manual contains instructions for using the machine safely and the specifications
the machine and its peripheral devices.

Software Setup Guide

This manual explains how to install the software and configure settings to use the
machine as a printer or scanner.

Facsimile Quick Reference Guide

This manual explains the basic procedures for using the fax function of the machine,
and provides an overview of the features of the fax function, troubleshooting
procedures, and specifications.
For detailed information on using the fax function and the system settings for fax, see
the "Facsimile Guide" in PDF format.
Manuals in PDF format
Manuals in PDF format can be downloaded from the Web server* in the machine.
The manuals contain detailed explanations of the procedures for using the machine. To download the PDF
manuals, see "How to download the manuals in PDF format" (page 3).

User's Guide
This manual provides information, such as basic operation procedures, how to load paper, and machine
maintenance.

Copier Guide
This manual provides detailed explanations of the procedures for using the copy function.

Printer Guide
This manual provides detailed explanations of the procedures for using the printer function.

Facsimile Guide
This manual provides detailed explanations of the procedures for using the fax function and the "System
Settings" that are related to fax.

Scanner Guide
This manual provides detailed explanations of the procedures for using the scanner function and the Internet fax
function.

Document Filing Guide

This manual provides detailed explanations of the procedures for using the document filing function. The
document filing function allows you to save the document data of a copy or fax job, or the data of a print job, as
a file on the machine's hard drive. The file can be called up as needed.

System Settings Guide

This manual explains the "System Settings", which are used to configure a variety of parameters to suit the
aims and the needs of your workplace. Current settings can be displayed or printed out from the "System
Settings".

* You will need the IP address of the machine in order to access the Web server in the machine. The IP address
is configured in the Network Settings menu in the system settings.

1
ACCESSING THE WEB SERVER IN THE MACHINE
When the machine is connected to a network, the machine's built-in Web server can be accessed from a Web
browser on your computer.

Opening the Web pages

Access the Web server in the machine to
open the Web pages.
Start a Web browser on a computer that
is connected to the same network as the
machine and enter the IP address of the
machine.
Recommended Web browsers
Internet Explorer: 6.0 or higher (Windows®)
Netscape Navigator: 7.0 or higher
Safari: 1.2 or higher
The Web page will appear.
The machine settings may require that user
authentication be performed in order to open
the Web page. Please ask the administrator of
the machine for the password that is required
for user authentication.

Checking the IP address

To check the IP address of the machine, print out the all custom setting list in the system settings.

SYSTEM 1
SETTINGS Press the [SYSTEM SETTINGS] key.

System Settings Admin Password Exit 2

Total Count Default Settings
List Print Select the all custom setting list in the
(User)
touch panel.
Paper Tray
Address Control (1)
Fax Data
Settings Receive/Forward
(1) Touch the [List Print (User)] key.
Printer Condition Document Filing
USB-Device Check
Settings Control

System Settings (2) Touch the [All Custom Setting List] key.
List Print (User) OK
The IP address is shown in the list that is
All Custom Setting List
1/2 printed.

(2)
Printer Test Page

Sending Address List

2
How to download the manuals in PDF format
Manuals containing detailed information on the machine can be downloaded from the Web pages.

Download a manual in PDF format.

(1) Click [Operation Manual Download] in
the menu of the Web page.
(1)

(2) Select the desired language.

(2)

(3) Select the manual that you wish to

download.
(3)

(4) Click the [Download] button.

The selected manual is downloaded.

(4)

3
TABLE OF CONTENTS

General information
PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
USING THE TOUCH PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
PLACING ORIGINALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
CHANGING PAPER IN A TRAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Copying
MAKING COPIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
2-SIDED COPYING (Automatic Document Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
COPYING ON SPECIAL PAPER (Bypass Copy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
SELECTING THE EXPOSURE MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) . . . . . . . . . . . . . . . . .25
ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
INTERRUPTING A COPY RUN (Interrupt Copy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
STORING COPY OPERATIONS (Job Programs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
SPECIAL MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
SELECTING A SPECIAL MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
CONVENIENT COPY FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Printing
PRINTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
CANCELING A PRINT JOB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
USING PRINTER DRIVER HELP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
PRINTER DRIVERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
SELECTING PRINTER DRIVER SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
CONVENIENT PRINTER FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
PRINTING FROM A MACINTOSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

4
 Scanning
NETWORK SCANNER FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
SCANNING AN ORIGINAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
CHANGING THE RESOLUTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
SELECTING THE EXPOSURE AND EXPOSURE MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
CHANGING THE FILE FORMAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
STORING A DESTINATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS (Broadcast Transmission) . . . .65
CONVENIENT TRANSMISSION METHODS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
SPECIAL SCAN MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
SELECTING SPECIAL MODES FOR THE SCANNER FUNCTION . . . . . . . . . . . . . . . . . . . . . . . .69
CONVENIENT SCANNER FUNCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Document filing
DOCUMENT FILING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
QUICKLY SAVING DOCUMENT DATA (Quick File). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
APPENDING INFORMATION WHEN STORING A FILE (File) . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
ONLY SAVING DOCUMENT DATA (Scan to HDD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
PRINTING A SAVED FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

System settings
SYSTEM SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

5
 General information
This section provides general information about the machine, including the
names and functions of the parts of the machine and its peripheral devices,
and the procedures for placing originals and loading paper.

X PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . . . . . 8

X OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

X USING THE TOUCH PANEL . . . . . . . . . . . . . . . . . . . . . 12

X USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . . . 13

X PLACING ORIGINALS. . . . . . . . . . . . . . . . . . . . . . . . . . 14

X CHANGING PAPER IN A TRAY . . . . . . . . . . . . . . . . . . 15

7
PART NAMES AND FUNCTIONS
Exterior
(2) (1) (4) (5) (6)

(3)

(14)

(8) (9) (10) (11) (12) (13) (7)

(1) Automatic document feeder (9) Tray 1

This automatically feeds and scans multiple originals. This holds paper. Up to 500 sheets of paper can be
Both sides of 2-sided originals can be scanned at loaded.
once.
(10) Tray 2
(2) Document feeder tray This holds paper. Up to 500 sheets of paper can be
Place the originals in this tray when using the loaded.
automatic document feeder.
(11) Tray 3 (when a stand/1 x 500 sheet paper drawer
(3) Document glass or stand/2 x 500 sheet paper drawer is installed)
This is used to scan books and other originals that This holds paper. Up to 500 sheets of paper can be
cannot be scanned using the automatic document loaded.
feeder.
(12) Tray 4 (when a stand/2 x 500 sheet paper drawer
(4) Front cover is installed)
Open to replace a toner cartridge. This holds paper. Up to 500 sheets of paper can be
loaded.
(5) Operation panel
(13) Tray 5 (when a large capacity tray is installed)
(6) Exit tray unit (right tray)
This holds paper. Up to 3500 sheets of paper can be
When installed, output can be delivered to this tray.
loaded. When a stand/1 x 500 sheet paper drawer is
(7) Output tray (center tray) installed, this is tray 4.
Copy jobs and print jobs are delivered to this tray. (14) Finisher
(8) Saddle Stitch Finisher This can be used to staple output. A punch module
This can be used to staple output. The saddle stitch can be installed to punch holes in output.
finisher can automatically staple output at the center
line and fold the pages to create a pamphlet. A punch
module can be installed to punch holes in output.

8
Interior

(15) (16)

(15) Main power switch (16) Bypass tray

This is used to power on the machine. Special types of paper can be fed from the bypass
When using the fax function or Internet fax function, tray.
always keep this switch in the "ON" position.

Peripheral devices
The following are some of the peripheral devices that are available. For information on the other peripheral
devices, see "4. PERIPHERAL DEVICES" in the User's Guide.

PS3 expansion kit (MX-PKX1)

This kit enables the machine to be used as a PostScript 3 compatible printer.

Facsimile expansion kit (MX-FXX1)

This kit enables the fax function of the machine to be used.

Internet fax expansion kit (MX-FWX1)

This kit enables Internet fax function of the machine to be used.

9
OPERATION PANEL

Touch panel [SYSTEM SETTINGS] key

Messages and keys appear in the LCD Press this key to display the system settings screen.
display. The system settings can be adjusted to make the
Operations are performed by directly machine easier to use, such as configuring paper tray
touching the displayed keys with your settings and storing addresses.
fingers.
When a key is touched, a beep sounds
and the selected item is highlighted. This
lets you check an operation as you
perform it. Print mode indicators

READY indicator
Print data can be received when this indicator is lit.
DATA indicator
This blinks while print data is being received and
lights steadily while printing is taking place.

Ready to scan for copy. PRINT

0 DOCUMENT READY
FILING DATA
Full Color Original 81/2x11 2-Sided Copy
Color Mode LINE
Output IMAGE SEND DATA
Job Detail
Settings 81/2x11
Special Modes COPY
Auto 1. 1/2
8 x11 SYSTEM
Exposure 2. 1/2
8 x11R File
3. 81/2x14
JOB STATUS SETTINGS
100% 4. 11x17 Quick File
Copy Ratio

Mode select keys [JOB STATUS] key

Use these keys to change the mode displayed in the touch panel. Press this key to view the job
The indicator of the selected key lights up. status screen. You can check
[DOCUMENT FILING] key the status of jobs and cancel
When you wish to print or send a file stored on the hard drive, press this key to jobs in the job status screen.
select document filing mode.
[IMAGE SEND] key
When you wish to use the scan or fax functions, press this key to select network
scanner / fax mode.
· LINE indicator
This lights up during transmission or reception in fax mode. The indicator also
lights up during transmission in scan mode.
· DATA indicator
When a received fax cannot be printed because of a problem such as out of
paper, the indicator blinks. The indicator lights steadily when there is data that is
waiting to be transmitted.
[COPY] key
When you wish to use the copy function, press this key to select copy mode. You can
hold down the [COPY] key to check the total page count and how much toner remains.

10
Numeric keys [CLEAR] key
These are used to enter the number of Press this key to return settings such as the
copies, fax numbers, and other numbers. number of copies to "0".
[LOGOUT] key ( )
When user authentication is enabled,
press this key to log out after using the
machine. When using the fax function,
[STOP] key
this key can be pressed to send tone
signals on a pulse dial line. Press this key to stop a copy job or scanning of
an original.
[#/P] key ( )
Press this key to use a job program
when using the copier function. When
using the fax function, press this key to [COLOR START] key
dial using a program.
Use this key to copy or scan an original in
color.

Main power
indicator

This indicator lights

when the main power is
switched on.

[POWER] key

Use this key to turn the

LOGOUT machine power on and
off.

[CLEAR ALL] key

[POWER SAVE] key
Press this key to redo an operation from
the beginning. Use this key to activate power save mode. The
All settings will be cleared and operation [POWER SAVE] key blinks when the machine is
will return to the initial state. in power save mode. This key is also used to
deactivate power save mode.

[BLACK & WHITE START] key

Use this key to copy or scan an original in
black and white. This key is also used to
send a fax in fax mode.

11
USING THE TOUCH PANEL
The touch keys that appear in the touch panel are grouped for easy operation. The layout and functions of the
touch keys are explained below.

Settings related to the This appears when one or more This indicates that an original has
original are generally special modes are selected. been placed in the automatic
grouped together on the Touch the icon to check what document feeder.
left side of the base modes are selected. 81/2x11The size of the original appears
screen. automatically.

Ready to scan for copy.

0
Full Color Settings related to output are generally
Original 81/2x11 2-Sided Copy
Color Mode grouped together on the top right side
Output
Job Detail of the base screen.
Settings 1/2
8 x11
Special Modes
Auto 1. 81/2x11
Exposure 2. 81/2x11R File
3. 81/2x14
100% 4. 11x17 Quick File
Advanced settings are grouped here.
Copy Ratio
You can have frequently used touch
keys displayed as shortcuts in this
position.
This shows the status of the paper trays on the machine.
You can check the size of paper and amount in each tray.
The currently selected tray is highlighted.

The job status screen normally appears behind the base screen of the currently selected mode. Only the left edge of
the job status screen appears, and this can be touched to bring the screen to the front.

Job Queue Sets / Progress Status Spool

A selected job can be given priority and
1 Copy 020 / 001 Copying 1/1 Job Queue
Complete run ahead of other jobs, or a job
2 Copy 020 / 000 Waiting waiting in the queue can be canceled.
Detail
3 Computer01 020 / 000 Waiting Priority

4 0312345678 002 / 000 Waiting Stop/Delete Jobs are displayed as a list of touch
Print Job Scan to Fax Job Internet Fax
keys. The job keys appear in the order
that they will be run. A job key can be
touched to select it.

Using general keys

OK System Settings
Special Modes
Auto Clear Setting OK
2/4
Transparency Set the time for auto clear.
Covers/Inserts Inserts Multi Shot

(10~240)
60 sec.
Book Copy Tab Copy Card Shot
(1) (2)
Cancel Timer (3)
(1) When the displayed screen is one of two or more screens, use the keys to switch through the
screens.
(2) When a checkbox is touched, a checkmark will appear to indicate that the setting is enabled.
(3) The keys can be used to increase or decrease a value. To make a value change quickly, keep your
finger on the key.

12
USER AUTHENTICATION
When user authentication is enabled in the system settings, you must log in before using the machine. User
authentication is initially disabled.
When you have finished using the machine, log out.

User authentication methods

There are two methods for performing user authentication: login by user number and login by login name and
password. Please ask the administrator of the machine for the information that is required to log in.
For more information on user authentication, see "USER AUTHENTICATION" in the User's Guide.

Login by user number

Enter your user number.

This method requires that you log in by entering your
user number (5 to 8 digits), which is stored in the
OK system settings of the machine.

Admin Login

Login by login name and password

Please enter your login name / This method requires that you log in by entering your
password. login name, password, and the login destination,
User Authentication OK which are stored in the system settings of the
Login Name
machine. Depending on how the machine
User Name
Password administrator has configured the system settings, an
Auth to:
e-mail address may also be used for authentication.

Logout
When you have finished using the machine, log out. Logging out prevents unauthorized use of the machine.

How to log out

You can log out from all modes of the machine by pressing the [LOGOUT] key ( ). However, note that the
[LOGOUT] key cannot be used to log out when a fax number is being entered in fax mode, as the [LOGOUT] key
( ) functions as a numeric key ( ) at this time.
If a preset duration of time elapses after the machine is last used, the auto clear function will activate. When auto
clear activates, logout automatically takes place.

13
PLACING ORIGINALS
The automatic document feeder can be used to automatically scan many originals at once. This saves you the
trouble of manually feeding each original.
For originals that cannot be scanned using the automatic document feeder, such as a book or a document with
notes attached, use the document glass.

Using the automatic document feeder

When using the automatic document feeder, place the originals in the document feeder tray.

Place the originals face up with the edges aligned

evenly.
Adjust the original guides to The indicator line indicates approximately
the width of the originals. 100 originals.
The placed originals must not be higher than this line.

Using the document glass

Place the original face down. Align To place a thick original such as a
the top left corner of the original book with many pages, push up the
with the tip of the mark in the far edge of the automatic document
far left corner of the glass. feeder and then close the automatic
document feeder slowly.

Place the original

face down.

14
CHANGING PAPER IN A TRAY
To change the paper in a tray, you must load the desired paper in the tray and then change the tray settings in the
machine to specify the loaded paper. As an example, this section explains how to change the paper in tray 1 from
8-1/2" x 14" (B4) plain paper to 8-1/2" x 11" (A4) recycled paper.

Loading paper in a tray

Pull out the paper tray.

If paper remains in the tray, remove it.

Move the two guides on the tray to change

the size from 8-1/2" x 14" (B4) to 8-1/2" x 11"
(A4).

Insert the paper with the print side face up.

Fan the paper well before inserting it.
Otherwise, multiple sheets may feed at
once and cause a misfeed.

Indicator line
The indicator line indicates the maximum
height of the paper that can be loaded in
the tray. When loading paper, make sure
that the stack is not higher than the
indicator line.

When using letter head paper or pre-

printed paper, insert the paper with the
print side face down. If "Disabling of
Duplex" is enabled in the system
settings, insert the paper with the print
side face up.

Gently push the tray into the machine.

15
Changing the tray settings
When you change the paper in a tray, the tray settings in the system settings must also be changed.

PRINT
1
DOCUMENT READY
FILING DATA Press the [SYSTEM SETTINGS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit 2

Total Count Default Settings
List Print Configure the tray settings in the touch
(User)
panel.
Paper Tray Fax Data
Settings
Address Control
Receive/Forward Some of the settings only appear when you have
(1)
Printer Condition Document Filing
USB-Device Check
administrator rights.
Settings Control
(1) Touch the [Paper Tray Settings] key.

System Settings
Paper Tray Settings OK
(2) Touch the [Tray Settings] key.

Tray Settings

(2)
Paper Type Registration

Auto Tray Switching

System Settings
Paper Tray Settings OK (3) Touch the [Tray 1] key.
Type / Size
1/6
Fixed Paper Side
Tray 1 Plain / 81/2x14
Disable Duplex

Print Copy
(3)I-Fax
Fax
Doc.
Filing Disable Staple

Disable Punch

System Settings (4) Touch the [Recycled] key.

Tray 1 Type/Size Setting Cancel
Select the paper type.
1/2
Plain Letter Head

Pre-Printed Pre-Punched

Recycled Color
1/2
2/2
(4)
System Settings
(5) Touch the key of desired paper size.
Tray 1 Type/Size Setting Type OK

Type Size (6)1/3 (6) Touch the [OK] key.

Recycled 11x17 81/2x14 81/2x13 The above steps change the paper settings for
71/4x101/2R 51/2x81/2R
tray 1 to 8-1/2" x 11" (A4) recycled paper.
81/2x11

(5)
2/2

16
Names of the trays

(6) (5) (1) Tray 1

(2) Tray 2

(3) Tray 3
(1) (4) Tray 4
(2)
(5) Tray 5 (large capacity tray)
(3)
(4) (6) Bypass tray

Paper that can be loaded in each tray

Type Plain Paper, Pre-Printed, Recycled Paper, Letter Head, Pre-Punched, Color

11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R,

Tray1/Tray2 Acceptable Inch 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, (8K, 16K, 16KR)
paper sizes
AB A3, B4, A4, A4R, B5, B5R, A5R, 216 mm x 330 mm (8-1/2" x 13"), (8K, 16K, 16KR)

Type Plain Paper, Pre-Printed, Recycled Paper, Letter Head, Pre-Punched, Color

11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R, 7-1/4" x 10-1/2"R,
Tray3/Tray4 Acceptable Inch (8K, 16K, 16KR)
paper sizes
AB A3, B4, A4, A4R, B5, B5R, 216 mm x 330 mm (8-1/2" x 13"), (8K, 16K, 16KR)

Plain Paper, Pre-Printed, Recycled Paper, Letter Head, Pre-Punched,

Type Color, Heavy Paper
Tray5
(large Inch 8-1/2" x 11", A4
Acceptable
capacity tray)
paper sizes AB A4, B5, 8-1/2" x 11"

Plain Paper, Pre-Printed, Recycled Paper, Letter Head, Pre-Punched, Color,

Type Thin Paper, Heavy Paper

12" x 18", 11" x 17", 8-1/2" x 14", 8-1/2" x 11", 8-1/2" x 11"R,
Inch 7-1/4" x 10-1/2"R, 5-1/2" x 8-1/2"R, A3, B4, A4, B5, (8K, 16K, 16KR)
Acceptable
paper sizes A3W, A3, B4, A4, A4R, B5, B5R, A5R, 11" x 17", 8-1/2" x 13", 8-1/2" x 11",
AB (8K, 16K, 16KR)

Type Labels

Acceptable Inch 8-1/2" x 11", 8-1/2" x 11"R

paper sizes AB A4, A4R, B5, B5R
Bypass tray Type Transparency Film

Acceptable Inch 8-1/2" x 11", 8-1/2" x 11"R

paper sizes AB A4, A4R

Type Tab Paper

Acceptable Inch 8-1/2" x 11"

paper sizes AB A4

Type Envelope

Acceptable paper sizes Monarch, Com-10, DL, C5

17
Other trays
Bypass tray

The side to be copied on

must be face down!

When loading 12" x 18", 11" x 17", 8-1/2" x 14", or 8-

1/2" x 13"R size paper, pull out the tray extension.
The maximum number of sheets that can be loaded in
the bypass tray is approximately 100 for plain paper
and approximately 20 for postcards.

Special types of paper that cannot be loaded in other trays can be loaded in the bypass tray.

Loading special paper

Loading postcards Loading envelopes

Place postcards face down in the indicated Only the address side of envelopes can be printed on.
orientation. Place envelopes with the address side face down.

Large capacity tray

Load paper in the large capacity tray as shown.

The size of paper used in the large capacity tray
can only be changed by a service technician.

For detailed information on the bypass tray, see "LOADING PAPER IN THE BYPASS TRAY" in the User's Guide.

18
 Copying
This section explains the basic procedures for using the copier function.
This section also introduces the various types of copying that can be
performed using the special modes.

X MAKING COPIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

X 2-SIDED COPYING (Automatic Document Feeder) . . 21

X COPYING ON SPECIAL PAPER (Bypass Copy). . . . . 22

X SELECTING THE EXPOSURE MODE . . . . . . . . . . . . . 24

X FITTING THE COPY IMAGE TO THE PAPER

(Automatic Ratio Selection) . . . . . . . . . . . . . . . . . . . . . 25

X ENLARGEMENT/REDUCTION (Preset Ratios /

Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

X INTERRUPTING A COPY RUN (Interrupt Copy) . . . . . 29

X STORING COPY OPERATIONS (Job Programs) . . . . 30

X SPECIAL MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

X SELECTING A SPECIAL MODE . . . . . . . . . . . . . . . . . . 34

X CONVENIENT COPY FUNCTIONS . . . . . . . . . . . . . . . . 35

19
MAKING COPIES
This is the most basic procedure for making copies.

1-sided original 1-sided copy

PRINT
1
DOCUMENT READY
FILING DATA Press the [COPY] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

The base screen of copy mode appears.

Ready to scan for copy.
0
Full Color 2-Sided Copy
Color Mode
Job Detail Output
Settings
81/2x11
Special Modes
Auto 1. 81/2x11
Exposure 2. 81/2x11R File
3. 81/2x14
100% 4. 11x17 Quick File
Copy Ratio

The side to be scanned must be face up!

2
Place the original.
When using the document glass, place the original
with the side to be scanned face down.

3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
& WHITE START] key.
When [Auto] is selected for the color mode, the
or machine automatically detects whether the original is
black and white or color when the [COLOR START]
key is pressed.

Correct sets Cancel scanning Cancel copying

20
2-SIDED COPYING (Automatic Document
Feeder)
You can use the automatic document feeder to make automatic
2-sided copies without the bother of manually turning the originals over
and re-inserting them.
This section explains how to copy 1-sided originals onto both sides of
the paper.

1-sided original 2-sided copy

The side to be scanned must be face up!

1
Place the originals.

Ready to scan for copy.

0 2
Full Color Original 81/2x11 2-Sided Copy Select 2-sided copying in the touch
Color Mode
Job Detail (1)
Output panel.
Settings
81/2x11
Special Modes (1) Touch the [2-Sided Copy] key.
Auto 1. 81/2x11
Exposure 2. 81/2x11R File
3. 81/2x14
100% 11x17
4. Quick File
Copy Ratio

OK
2-Sided Copy (2) Touch the [1-Side to 2-Side] key.
(3)
Binding
(3) Touch the [OK] key.
Change

(2)

3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
or & WHITE START] key.
Correct sets Cancel scanning Cancel copying

21
COPYING ON SPECIAL PAPER (Bypass Copy)
Use the bypass tray to copy on special types of paper such as heavy
paper, envelopes, and tab paper.
This section explains how to load 8-1/2" x 11" heavy paper in the
bypass tray.

Copy on
Original heavy paper

The side to be scanned must be face up! 1

Place the originals.
When using the document glass, place the original
with the side to be scanned face down.

The side to be copied on 2

must be face down! Insert paper in the bypass tray.

Full Color
Color Mode
Auto Auto 81/2x11 2-Sided Copy 3
Job Detail
Original Paper Select
Output Select paper settings in the touch panel.
Settings (2)Modes 8 x11
Special
1/2
Special Modes (1) Touch the [Job Detail Settings] key.
(1)
Auto
Exposure File
(2) Touch the [Paper Select] key.
100% Quick File
Copy Ratio

Paper Select OK (3) Touch the [Plain] key.

81/2x11 Plain 81/2x11 Touch the key of the type of paper that is loaded
Plain
in the bypass tray.
81/2x11R Plain

81/2x14 Plain (3)

11x14 Plain

Copy Mode (4) Touch the [Heavy Paper] key.

Bypass Tray Type/Size Setting Cancel

Select the paper type.

1/2
Plain Letter Head Thin Paper Transparency

Pre-Printed Pre-Punched Heavy Paper Tab Paper

Recycled Color (4)

Labels Envelope
1/2

22
 Select paper settings in the touch panel.
System Settings
(Continued)
Bypass Tray Type/Size Setting Type OK
(5) Touch the [Auto-Inch] key.
Type
Size
12x18,11x17,81/2x14 8K(6) (6) Touch the [OK] key.
Auto-Inch 81/2x11,81/2x11R,51/2x81/2R
Heavy Paper 71/4x101/2R,A3,A4,B4,B5 16K
(5)
Auto-AB
A3W,A3,A4,A4R,A5R,B4
B5,B5R,11x17,81/2x13 16KR
81/2x11
Size Input
2/2

Paper Select OK
(7) Touch the bypass tray key.
1. 81/2x11 Plain 81/2x11 (8)
(8) Touch the [OK] key.
2.81/2x11R Plain (7)
Heavy Paper
Pre-Printed

3.81/2x14 Plain

4.11x17 Plain

4
Set the number of copies and then press
the [COLOR START] key or the [BLACK
or & WHITE START] key.
Correct sets Cancel scanning Cancel copying

Selecting a tray
Ready to scan for copy.
To select the paper to be used for a copy job, touch
0 the image of the machine in the base screen of copy
Full color
Color mode
2-sided Copy mode.
Job Detail Output
settings
81/2x11
Special Modes
Auto 1. 81/2x11
Exposure 2. 81/2x11R 5. 81/2x11
File
3. 81/2x14
100% 4. 11x17 Quick File
Copy Ratio

Touch a key to select a tray.

Paper Select (2) OK (1) The keys appear in the following order from the
1. 81/2x11 Plain 81/2x11 top: Tray 1, Tray 2, Tray 3, Tray 4.
2. 81/2x11R Plain Plain
(3) (2) Touch this key to select the bypass tray.
(1) 3. 81/2x14 Plain 1/2
5.8 x11
(3) Touch this key to set the type of paper in the
(4) bypass tray.
4. 11x17 Plain Plain
(4) Touch this key to select Tray 5 (large capacity
tray).

23
SELECTING THE EXPOSURE MODE
For a clearer copy result, select an exposure mode appropriate for the
original type.
The example of copying an original with light colors such as pencil
writing is explained below.

Light original Exposure adjustment

The side to be scanned must be face up!

1
Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to scan for copy.

0 2
Full Color Original 81/2x11 2-Sided Copy Select exposure settings in the touch
Color Mode
Job Detail Output panel.
Settings
81/2x11
Special Modes (1) Touch the [Exposure] key.
Auto 1. 81/2x11
Exposure 2. 81/2x11R File
3. 81/2x14
(1)
100%
Copy Ratio
4. 11x17 Quick File

(2) Use the keys to switch through the

Exposure OK
screens.
1/2
Auto Text

Text/
Manual Prtd.Photo Text/Photo

Printed
Photo
Photo (2)
(3) Touch the [Light Original] key.
Exposure OK (4) Darken the exposure with the key.
(5)
2/2
Nine levels are available for the exposure.
Map Light
Original Darken the exposure with the key, and
Manual (3) lighten the exposure with the key.
(4)
1 3 5
(5) Touch the [OK] key.

3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
or & WHITE START] key.
Correct sets Cancel scanning Cancel copying

24
FITTING THE COPY IMAGE TO THE
PAPER (Automatic Ratio Selection)
You can copy an original onto any size of paper using automatic
enlargement/reduction.
This section explains how to copy an 8-1/2" x 11" original onto 11" x 17"
paper.

8-1/2x11 11x17

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Full Color
Color Mode Auto Auto 81/2x11 2-Sided Copy 2
Original Paper Select
Job Detail
Output Select automatic ratio selection in the
Settings (2)Modes 8 x11
Special 1/2
Special Modes touch panel.
(1)
Auto
Exposure File (1) Touch the [Job Detail Settings] key.
100% Quick File
Copy Ratio (2) Touch the [Paper Select] key.

Paper Select OK (3) Touch the tray that has the desired
1.81/2x11 Plain 81/2x11 (4) paper size.
2.81/2x11R Plain Plain (4) Touch the [OK] key.
1/2
3.8 x14 Plain

4. 11x17 Plain

(3)
Ready to scan for copy.
(5) Touch the [Job Detail Settings] key to
0 close the job detail settings screen.
Full Color Original 81/2x11 2-Sided Copy
Color Mode (6) Touch the [Auto Image] key.
Output
Job Detail
Settings
81/2x11
Special Modes
(5)
Auto
Exposure (6)
1. 81/2x11
2. 81/2x11R File
3. 81/2x14
100% Auto 4. 11x17 Quick File
Copy Ratio Image

25
 3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
or & WHITE START] key.
Correct sets Cancel scanning Cancel copying

26
ENLARGEMENT/REDUCTION (Preset
Ratios / Zoom)
In addition to selecting a preset ratio, you can adjust the ratio in 55%
increments of 1% for precise adjustment of the copy size.
As an example, this section explains how to reduce the image to 55%.

Original Ratio-specified copy

The side to be scanned must be face up!

1
Place the original.

Ready to scan for copy.

0 2
Full Color Original 81/2x11 2-Sided Copy Select the ratio in the touch panel.
Color Mode
Job Detail Output (1) Touch the [Copy Ratio] key.
Settings
81/2x11
Special Modes
Auto 1. 81/2x11
Exposure 2. 81/2x11R File
3. 81/2x14
100% 4. 11x17 Quick File
Copy Ratio

(1)
Copy Ratio
100 %
OK
(2) Change the ratio menu.
11x17 81/2x11 64% Zoom 81/2x14 11x17 121%
81/2x11 51/2x81/2
11x17 81/2x14 81/2x11 11x17
77% 100% 129%
81/2x14 81/2x11 51/2x81/2 81/2x11

Auto Image Menu 1 2 XY Zoom

(2)
(3) Touch the [50%] key.
Copy Ratio OK
55 % (4) Set the copy ratio to 55% with the key.
(5)
25% 50% Zoom 200% 400% The ratio can be adjusted in increments of 1%.
(3) 100% (4) Touch the key to make the ratio smaller, or
the key to make the ratio larger.
Auto Image Menu 1 2 XY Zoom
(5) Touch the [OK] key.

27
 3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
or & WHITE START] key.
Correct sets Cancel scanning Cancel copying

28
INTERRUPTING A COPY RUN
(Interrupt Copy)
When the machine is busy printing another job, you can temporarily
stop the job and make a copy.
This feature is useful when you need to make an urgent copy during a
long copy run.
Original

Printing Interrupt

Copies in progress from tray 1.

Ready to scan for next copy job. Interrupt 5
1
Full Color 2-Sided Copy
Touch the [Interrupt] key.
Color Mode
Output The [Interrupt] key appears in the base screen while
Job Detail
Settings
81/2x11 the machine is printing.
Special Modes
Auto 1. 81/2x11
Exposure 2. 81/2x11R File
3. 81/2x14
100% 4. 11x17 Quick File
Copy Ratio

The side to be scanned must be face up!

2
Place the original.
When using the document glass, place the original
with the side to be scanned face down.

3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
& WHITE START] key.
or The interrupted copy job will resume when the copy
job is finished.

Correct sets Cancel scanning Cancel copying

29
STORING COPY OPERATIONS
(Job Programs)
You can store a group of copy settings. The settings can be called up and used whenever needed.
When you frequently use the same group of settings, this saves you the trouble of manually selecting the settings
each time you need to use them.

Storing a job program

1
Press the [#/P] key ( ).

Job Programs Exit 2

Press program number.
Store the job program in the touch panel.
1/6
1 2 3 4 (1) Touch the [Store/Delete] tab.
5 6 7 8

Recall Store/Delete

(1)
Exit
(2) Touch the key of the job program that
Job Programs
you wish to store.
Press program number. 1/6
1 2 3 4

(2)
5 6 7 8

Recall Store/Delete

(3) Select the copy settings that you wish to

To store, make selections and press
[OK], to delete, press [Cancel].
Cancel (4) OK store.
Full Color
Color Mode
1/2
Original 8 x11 2-Sided Copy
(4) Touch the [OK] key.
Job Detail Output
Settings
81/2x11 Touch the [Program name] key to display a text entry
Auto 1. 81/2x11
Exposure 2. 81/2x11R screen. Enter a name for the program.
3. 81/2x14
100% 4. 11x17
To enter text, see "6. ENTERING TEXT" in the
Copy Ratio Program Name
User's Guide.
(3)

30
Calling up a job program
1
Press the [#/P] key ( ).
Place the original.

Job Programs Exit 2

Touch the numeric key of the desired job
Press program number. 1/6
program.
1 2 3 4
Set the number of copies and start copying.
5 6 7 8

Recall Store/Delete

Deleting a job program

1
Press the [#/P] key ( ).

Job Programs Exit 2

Press program number.
Delete the job program in the touch
1/6
1 2 3 4
panel.
5 6 7 8
(1) Touch the [Store/Delete] tab.

Recall Store/Delete

(1)
(2) Touch the numeric key of the job
Job Programs Exit
program that you wish to delete.
Press program number. 1/6
1 2 3 4

5 (2)
6 7 8

Recall Store/Delete

31
 Delete the job program in the touch
panel. (Continued)
A job program has been already stored
in this location. (3) Read the displayed message and touch
the [Delete] key.
Cancel Delete Store

(3)

Job Programs Exit (4) Touch the [Exit] key.

(4)
Press program number. 1/6
1 2 3 4

5 6 7 8

Recall Store/Delete

32
SPECIAL MODES
The special modes can be used for a variety of special-purpose copy jobs.
This section introduces the types of copies that can be made with the special modes. (The procedures for using
each of the special modes are not explained.)
Although each special mode has its own settings and procedures, the basic procedure is the same for all modes.
The basic procedure for selecting a special mode is explained on the next page using "Margin Shift" as an
example.
For the specific procedures for selecting each of the special modes, see "2. CONVENIENT COPY
FUNCTIONS" in the Copier Guide.

Special modes
To use a special mode, open the special modes
Ready to scan for copy.
0 menu and touch the key of mode that you wish to
Full Color
Color Mode
2-Sided Copy use. The menu consists of four screens. Use the
Job Detail Output keys to switch through the screens.
Settings
81/A4
2x11
Special Modes
Touch the [Special Modes] key in the base screen to
Auto
Exposure
1. 81/2A4
2. 81/2B5
x11 open the special modes menu. (You can also open
x11R File
100%
3. 81/2B4x14 the special modes menu by touching the [Special
4. 11x17A3 Quick File
Copy Ratio Modes] key that appears after the [Job Detail
Settings] key is touched.)
1st screen 2nd screen

Special Modes OK Special Modes OK

1/4 2/4
Dual Page Transparency Multi Shot
Margin Shift Erase Covers/Inserts
Copy Inserts

Job Tandem
Pamphlet Copy Book Copy Tab Copy Card Shot
Build Copy

3rd screen 4th screen

Special Modes OK Special Modes OK

3/4 4/4
Color Mixed Size Slow Scan
Stamp Image Edit Adjustments Original Mode

Quick File File Proof Copy

When the [Image Edit] key is touched in the 3rd screen, the When the [Color Adjustments] key is touched in the 3rd
following menu opens. screen, the following menu opens.

Image Edit OK Color OK

Adjustments
Multi-Page Mirror Suppress
Photo Repeat RGB Adjust Sharpness
Enlargement Image Background

11x17 B/W
Centering Reverse Color Balance Brightness Intensity
Full Bleed

When a special mode key encircled by is touched, the key is highlighted and the setting is completed.
When any other special mode key is touched, a setting screen appears to let you select settings for that mode.
The keys that appear will vary depending on what peripheral devices are installed.

33
SELECTING A SPECIAL MODE
The procedure for selecting settings for a special mode is explained below. The settings that must be selected
vary for each special mode, however, the general procedure is the same. The procedure for selecting settings for
"Adding margins (Margin Shift)" is explained below as an example.

The side to be scanned must be face up!

1
Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to scan for copy.

0 2
Full Color Original 81/2x11 2-Sided Copy Select the desired special mode
Color Mode
Job Detail Output (example: margin shift) settings in the
Settings 1/2
8 x11 touch panel.
Special Modes
Auto 1. 81/2x11
(1) Touch the [Special Modes] key.
Exposure 2. 81/2x11R
3. 81/2x14
(1)
File
100% 4. 11x17 Quick File
Copy Ratio

OK
Special Modes (2) Touch the [Margin Shift] key.
Dual Page
1/4 Settings to shift the left margin by 3/4" will be
Margin Shift Erase Copy selected.
(2)
Pamphlet Copy Job Tandem
Build Copy

(3) Select 3/4" for the front side and 3/4" for
Special Modes OK
the reverse side using the keys.
Margin Shift Cancel (4)
OK
Side 1 Side 2
(4) Touch the [OK] key.
Right Left Down
3/4 (0~1)
3/4 (0~1) The margin shift position is initially set to
inch inch
"Right".
To change the position to "Left" or "Down",
(3) touch the corresponding key.

3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
or & WHITE START] key.
Correct sets Cancel scanning Cancel copying

34
CONVENIENT COPY FUNCTIONS
Adding margins (Margin Shift)
Use this function to shift the image on
the copy to create binding margins.
This function is convenient when you
will be binding the copies with a string
or placing them in a binder.

Erasing peripheral shadows (Erase)

Use this function to erase peripheral
shadows that occur when making
copies of books and other thick
originals.

Without erase With erase

Copying each facing page of a bound document

(Dual Page Copy)
Use this function to make separate
copies of the left and right pages of a
bound document such as a pamphlet.
In addition, two facing pages can be
copied to both sides of one sheet of
paper.

Making copies in pamphlet format (Pamphlet Copy)

Use this function to make copies that
can be folded into a pamphlet.
Pamphlet copy makes it easy to create
pamphlets.
1 4
When a saddle stitch finisher is 2
3 1
installed, the output is automatically 4
2
5 3
6 5 5
folded at the center and stapled. 7
8 7 7

35
Copying a large number of originals at once (Job Build)
The maximum number of originals that
can be fed through the automatic
document feeder at once is 100 sheets.
200
If you need to copy more than 100 originals as
a single job, the job build function lets you
100 100
divide the originals into sets and feed each set.
(An automatic document feeder must
be installed.)

Using two machines to copy a large number of

originals (Tandem Copy)
You can divide a copy job between two
machines connected to the same
network. 2 sets
This saves considerable time when
running a large copy job.
To use this function, the tandem
connection setting must be configured
in the system settings. 4 sets 2 sets

Using a different paper type for covers (Covers/Inserts)

This function enables you to use a
different type of paper for the front and Inser
t
back covers of a set of copies.
Inser
t
A different type of paper can also be
Cove
added as an insert at specified pages. r

(An automatic document feeder must

be installed.)
Back
cove
r

Adding inserts when copying on transparency film

(Transparency Inserts)
When copying onto transparency film,
Pape
this function inserts sheets of paper r inser
t
between the sheets of transparency film Pape
r inser
t
Pape
to keep them from sticking together. r inse
rt

36
Copying multiple pages onto one sheet of paper
(Multi Shot)
Use this function to copy two or four
original pages onto one sheet of paper.
12 1 2
34 3 4

Copying a pamphlet (Book Copy)

Use this function to copy a book,
pamphlet, or other bound original. The
copies will be arranged in the same
pamphlet-style layout.
When a saddle stitch finisher is
installed, the output is automatically 1 1
3 3
folded at the center and stapled. 5 5
7 7

Copying captions onto tab paper (Tab Copy)

Use this function to copy captions onto
the tabs of tab paper. Original Tab paper
INDEX

INDEX

Copying both sides of a card onto one sheet of

paper (Card Shot)
Use this function to copy the front and
Front
reverse side of a card onto one sheet of
paper.

Back

37
Printing the date or a stamp on copies (Stamp)
Use this function to print the date, a
stamp, the page number. or text on Date print Stamp
08/01/2005
copies. CONFIDENTIAL
A color can be selected to print a stamp
or text in color.
Page number Text

Planning Meeting
1
2
3

Repeating photos on a copy (Photo Repeat)

Use this function to print up to 24
copies of one photo on one sheet of
paper.

Creating a large poster (Multi-Page Enlargement)

Use this function to enlarge a copy
image and print it using multiple sheets
of paper. The sheets of paper can be
attached together to form one large
copy.

Inverting the image (Mirror Image)

Use this function to make a copy that is
a mirror image of the original.

38
Copying an 11" x 17" size original without cutting off
the edges (11x17 Full Bleed)
Use this function to copy an 11" x 17"
size original at full size without cutting
off the edges.
The original must be placed on the
document glass. (A right tray or finisher
must be installed.)

Copying in the center of the paper (Centering)

Use this function to position the copy
image at the center of the paper.
This is convenient when the image is
reduced or copied onto paper that is
larger than the original.

Reversing white and black in a copy (B/W Reverse)

This function reverses black and white
in a copy to create a negative image.
Use this function to save toner when
copying an original with large black
areas.

Adjusting red/green/blue in copies (RGB Adjust)

Use this function to strengthen or
weaken red, green, or blue (one color
only) and thereby change the overall Red R+

hue of the copy.

Green G+

Blue B+

39
Adjusting the sharpness of an image (Sharpness)
Use this function to sharpen or soften a
copied image.

Soft

Sharp

Whitening faint colors in copies

(Suppress Background)
Use this function to suppress light
background areas of the copied image.
This is convenient for making a copy of
an original that is printed on colored
paper.

Adjusting the color (Color Balance)

Use this function to adjust the color
balance in a color copy. The densities
of the four colors cyan, magenta,
yellow, and black can be adjusted.
C Cyan+ M Magenta+

Y Yellow+ K Black+

Adjusting the brightness of a copy (Brightness)

Use this function to adjust the
brightness of a copy.

40
Adjusting the intensity of a copy (Intensity)
Use this function to adjust the intensity
of a copy.

Intensity + Intensity +

Checking copies before printing (Proof Copy)

When this function is used, only one set
of copies is made, regardless of the
number of sets specified. After the first 5 sets
Check
set is checked for errors, the remaining
sets can be printed.

1 set 4 sets

Copying originals that are different sizes

(Mixed Size Original)
Even when a 5-1/2" x 8-1/2" original is
mixed in with 8-1/2" x 11" originals, all
5-1/2x8- 5-1/2x8-
1/2 1/2
originals can be copied at once.
8-1/2x 8-1/2x
(An automatic document feeder must 11 11

be installed.)

Copying thin originals (Slow Scan Mode)

Use this function to copy thin originals,
which misfeed easily, using the
automatic document feeder.
(An automatic document feeder must
be installed.)

41
 Printing
This section explains the basic procedure for printing using the printer
driver of the machine. The settings that can be selected in the printer driver
are also introduced.
The explanations of screens and procedures are primarily for Windows® XP
in Windows® environments, and Mac OS X v10.3.9 in Macintosh
environments.

X PRINTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

X CANCELING A PRINT JOB. . . . . . . . . . . . . . . . . . . . . . 46

X USING PRINTER DRIVER HELP. . . . . . . . . . . . . . . . . . 47

X PRINTER DRIVERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

X SELECTING PRINTER DRIVER SETTINGS . . . . . . . . . 49

X CONVENIENT PRINTER FUNCTIONS . . . . . . . . . . . . . 50

X PRINTING FROM A MACINTOSH. . . . . . . . . . . . . . . . . 52

43
PRINTING
The basic procedure for printing a document or image from your computer is explained below.
The procedure shows how to print a letter-size document using WordPad.

1
Select the print command
(1) in the application.
(1) Open the [File] menu.
(2) Select [Print].
(2)

2
Open the printer driver
properties window.
(1) Select the printer driver
of the machine.
(2) Click the [Preferences]
button.
(1) In Windows 98/Me/NT 4.0,
click the [Properties] button.
In Windows 2000, the
(2)
[Preferences] button does not
appear. Click each tab in the
"Print" dialog box to adjust the
settings on that tab.

44
 3
Select print settings.
(1) (1) Click the [Paper] tab.
(2) Select the paper size.
(3) Click the [OK] button.

(2)

(3)

4
Click the [Print] button.
Printing begins.
In Windows 98/Me/NT 4.0, click the
[OK] button.

45
CANCELING A PRINT JOB
You can cancel a print job if you cancel before printing actually begins.

PRINT
1
DOCUMENT
FILING
READY
DATA Press the [JOB STATUS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

Job Queue Sets / Progress Status Spool 2

Job Queue
1 Copy 020 / 001 Copying 1/1
Complete Cancel the job in the touch panel.
2 Copy 020 / 000 Waiting
(2)
Detail (1) Touch the [Print Job] key.
3 Computer01 020 / 000 Waiting Priority
(2) Change the print job status mode to
4 0312345678 (3)
002 / 000 Waiting Stop/Delete
[Spool] or [Job Queue]
Print Job Scan to Fax Job
(4)
Internet Fax
Change to the mode that shows the key of the
(1) job that you wish to cancel.
(3) Touch the key of the print job that you
Delete the job? wish to cancel.
Computer01
(4) Touch the [Stop/Delete] key.
No Yes (5) Touch the [Yes] key.
(5)

46
USING PRINTER DRIVER HELP
When selecting settings in the printer driver properties window, you can display Help to view explanations of the
settings.

1
Open the printer driver
properties window.
(1) Select the printer driver
of the machine.
(2) Click the [Preferences]
button.
(1) In Windows 98/Me/NT 4.0,
click the [Properties] button.
(2) In Windows 2000, the
[Preferences] button does not
appear. Click each tab in the
"Print" dialog box to adjust the
settings on that tab.

2
Click the [Help] button.
To view Help for a particular
setting, click the button in the
upper right-hand corner of the
window and then click the setting.
If the information icon ( )
appears, you can click the icon to
view information on prohibited
combinations of settings and other
matters.

47
PRINTER DRIVERS
When using the printer function of the machine, you can configure a variety of settings in the printer driver
properties window. This section introduces the types of printer drivers and the printer driver settings.

Printer driver types

PCL printer driver (provided with the machine)
The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages. It is recommended that
you use the PCL6 printer driver. If you have a problem printing from older software using the PCL6 printer driver,
use the PCL5c printer driver.

PS printer driver (for use when the PS3 expansion kit is installed)
This printer driver supports the PostScript 3 page description language developed by Adobe Systems
Incorporated and enables the machine to be used as a PostScript 3 compatible printer.

For detailed information on using the drivers, see "PRINTER FUNCTION OF THE MACHINE" in the Printer
Guide.

Printer driver settings

The settings that can be selected in the printer driver are grouped on six tabs. Click on a tab to bring it to the front.
The settings on each tab are shown below.
Note that there are additional settings that are not shown below. For explanations of the other settings, see printer
driver Help.
Main tab Advanced tab Watermarks tab
• Document Style • Mirror Image (PS only) • Watermark
• N-Up Printing • Overlays • Image Stamp
• Staple • Tab Paper Settings
• Punch • Tandem Print
• Black and White Print
• Pamphlet style / Pamphlet staple
• Margin Shift
• Rotate 180 degrees
Paper Tab Job Handling tab Color tab
• Fit To Paper Size • Retention • Color Adjustment
• Poster Printing • Document Filing Settings • Text To Black/Vector To Black
• Zoom / XY-Zoom • Image Type
• Different Paper
• Transparency Inserts
• Carbon Copy
• Tab Paper Print (PCL only)

48
SELECTING PRINTER DRIVER SETTINGS
The procedure for selecting settings in the printer driver is explained below using "Fit To Paper Size" as an
example.
The Fit To Paper Size function is used to automatically enlarge or reduce the print image to fit the selected paper
size. In this example, a letter-size image will be printed on ledger-size paper.
The procedures for configuring printer driver settings vary by setting.
For more information on each of the settings, see "2. CONVENIENT PRINTING FUNCTIONS IN WINDOWS"
in the Printer Guide.

1
Open the printer driver
properties window.
(1) Select the printer driver
of the machine.
(2) Click the [Preferences]
button.
(1) In Windows 98/Me/NT 4.0, click the
[Properties] button.
In Windows 2000, the
(2)
[Preferences] button does not
appear. Click each tab in the "Print"
dialog box to adjust the settings on
that tab.

2
Select print settings.
(1) (1) Click the [Paper] tab.
(2) Select [Letter].
Select the size of the print
image.
(2) (3) Select [Fit To Paper Size].
(4) Select [Ledger].
Select the size of paper that
you want to print on.
(3)
(5) Click the [OK] button.
This completes the settings. Start
(4) printing.

(5)

49
CONVENIENT PRINTER FUNCTIONS
2-sided printing (Document Style)
Use this function to print on both sides of
the paper. You can use 2-sided printing to
reduce the number of printed sheets when
you are printing a large number of pages 12
or when you wish to conserve paper.
34 1 3
Fitting the print image to the paper (Fit To Paper Size)
Use this function to enlarge or reduce the
print image to fit the paper size.
This is convenient for such purposes as
enlarging a letter or A4 size document to
ledger or A3 size paper to make it easier
to view, and to print when the same size of
paper as the print image is not loaded in
the machine. Letter Ledger

Printing multiple images on one sheet of paper

(N-Up Printing)
Use this function to reduce and print
multiple images on a single sheet of
paper.
2, 4, 6, 8, 9, or 16 images can be printed 12 1 2
on one sheet of paper. This is convenient
when you wish to show an overall view of 34 3 4
multiple pages or conserve paper.

Stapling printed pages (Staple)

Use this function to staple printed output.
(When a finisher is installed.)

50
Punching holes in output (Punch)
Use this function to punch holes in the
output.
(When a finisher/punch module is
installed.)

Printing a color image in grayscale

(Black and White Print)
Use this function print color images in
grayscale.
This lets you save color toner when color
printing is not necessary, such as when
you only need to check the contents of a
document.

The machine also has these functions

See "2. CONVENIENT PRINTING FUNCTIONS IN WINDOWS" in the Printer Guide for detailed information on
each function.
Functions convenient for creating pamphlets and posters
• Creating a pamphlet (Pamphlet/Pamphlet Staple)
• Adding margins (Margin Shift)
• Creating a large poster (Poster Printing)
Functions to adjust the size and orientation of data
• Rotating the print image 180 degrees (Rotate 180 Degrees)
• Enlarging and reducing the print image (Zoom/XY-Zoom)
• Inverting the image (Mirror Image)
Color mode adjustment function
• Adjusting the brightness and contrast of the image (Color Adjustment)
• Printing light text or lines in black (Text To Black/Vector To Black)
• Selecting color settings to match the image type (Image Type)
Functions that combine text and images
• Adding a watermark to printed pages (Watermark)
• Printing another image over the print image (Image Stamp)
• Creating overlays for print images (Overlays)
Print functions for special purposes
• Printing specified pages on different paper (Different Paper)
• Keeping sheets from sticking together when printing on transparency film (Transparency Inserts)
• Printing a carbon copy (Carbon Copy)
• Printing text on the tabs of tabbed paper (Tab Printing)
Convenient printer functions
• Using two machines to print a large print job (Tandem Print)
• Using the document filing function (Retention/Document Filing)

51
PRINTING FROM A MACINTOSH
This section explains the basic procedure for printing from a Macintosh.
The following example explains how to print a document from "TextEdit", which is a standard accessory program
in Mac OS X.
To print from a Macintosh, the PS3 expansion kit must be installed in the machine and the machine must be
connected to a network. For the procedure for installing the PPD file, see "3. SETUP IN A MACINTOSH
ENVIRONMENT" in the Software Setup Guide.

Setting the paper size

The following example explains how to set the paper size to "Letter".

1
(1) Open the page setup
screen in the software
application.
(1) Open the [File] menu.
(2) Select [Page Setup].

(2)

2
Set the paper size in the
page setup screen.
(1) Make sure that the
(1) correct printer is
selected.
The machine name that
(2) appears in the "Format for"
menu is normally [SCxxxxxx].
("xxxxxx" is a sequence of
characters that varies
depending on your machine
model.)
(2) Select [US Letter].
(3) Click the [OK] button.
(3)
The window varies depending
on the operating system
version, the printer driver
version, and the application.

52
Printing a file
1
(1) Select the print command
in the application.
(1) Open the [File] menu.
(2) Select [Print].

(2)

2
Select print settings and
(1)
click the [Print] button.
(1) Make sure that the
(2) correct printer is
selected.
The machine name that
appears in the "Printer" menu
is normally [SCxxxxxx].
("xxxxxx" is a sequence of
(3) characters that varies
depending on your machine
model.)
(2) Select print settings.
Click next to [Copies &
Pages] ([General] in Mac OS
9.0 to 9.2.2) and select the
settings that you wish to
configure from the pull-down
menu. The corresponding
setting screen will appear.
(3) Click the [Print] button.
Printing begins.
The print window varies
depending on the operating
system version, the printer
driver version, and the
application.

53
 Scanning
This section explains the uses of the network scanner function and the
basic procedure for using scan mode. In addition, special modes that can
be used with the network scanner function are introduced.
The Internet fax expansion kit is required to use the Internet fax function.

X NETWORK SCANNER FUNCTION . . . . . . . . . . . . . . . . 56

X SCANNING AN ORIGINAL . . . . . . . . . . . . . . . . . . . . . . 57

X CHANGING THE RESOLUTION . . . . . . . . . . . . . . . . . . 59

X SELECTING THE EXPOSURE AND EXPOSURE

MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

X CHANGING THE FILE FORMAT . . . . . . . . . . . . . . . . . . 61

X STORING A DESTINATION. . . . . . . . . . . . . . . . . . . . . . 62

X SENDING THE SAME IMAGE TO MULTIPLE

DESTINATIONS (Broadcast Transmission) . . . . . . . . 65

X CONVENIENT TRANSMISSION METHODS. . . . . . . . . 66

X SPECIAL SCAN MODES . . . . . . . . . . . . . . . . . . . . . . . . 68

X SELECTING SPECIAL MODES FOR THE SCANNER

FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

X CONVENIENT SCANNER FUNCTIONS . . . . . . . . . . . . 71

55
NETWORK SCANNER FUNCTION
You can send a scanned image file to various destinations using the network scanner function of the machine.
The network scanner function has the following modes.

Scan modes
Scan to E-mail
The scanned file is sent by e-mail.

Scan to FTP
The scanned file is sent to a specified directory on an FTP server.

Scan to Network folder

The scanned file can be sent to a shared folder on a computer on your network. Transmission is
possible to computers running the following operating systems:
Windows 98/NT 4.0/2000/XP/Server 2003

Scan to Desktop
The scanned file is sent to a specified folder on your computer. (Software must be installed from
the "Sharpdesk/Network Scanner Utilities" CD-ROM provided with the network scanner expansion
kit that accompanies the machine. For the procedures for installing the software, see the
Sharpdesk Installation Guide.)

Internet Fax mode PC Scan mode

A fax can be sent via the Internet. You can scan an original using a
This function requires the expense of an TWAIN*2 compliant software application
Internet connection, however, if you on a computer on the same network as
already have Internet service or the machine.
frequently send faxes, this function can When you intend to edit the scanned
help reduce communication costs. image, it is convenient to be able to
perform the scan operation from your
computer.
To use PC Scan mode, the scanner driver
must be installed from the "Software
USB Memory mode CD-ROM" provided with the machine.
The scanned file is sent to and stored in Operating systems that can be used are
a USB memory device*1 connected to Windows 98/Me/2000/XP/Server 2003.
the machine.

*1 A USB memory device is a storage device that is connected via a USB interface.
*2 TWAIN is an interface standard used for scanners and other image input devices. When the TWAIN driver is
installed on your computer, you can use any TWAIN-compliant application to scan an image.

56
SCANNING AN ORIGINAL
The basic operation for scanning is explained below.
This section explains how to send a scanned file by e-mail.

Scan
transmission
Original Scanned image

PRINT
1
DOCUMENT READY
FILING DATA Press the [IMAGE SEND] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

Ready to send.
Resend
The base screen of scan mode appears.
Scan
Mode Switch Address Book
Image
Settings Address Entry

Send Settings Special Modes

File

Quick File

The side to be scanned must be face up! 2

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to send.
Resend 3
Scan
Mode Switch
Scan Send
Address Book Select the destination in the touch panel.
81/2x11 Auto
Image
Settings Address Entry (1) Touch the [Address Entry] key.
Send Settings (1)
Special Modes

File

Quick File

(2) Touch the [To] key.

Select addressee type.
A text entry screen will appear. Enter the
destination e-mail address.
To Cc
To enter text, see "6. ENTERING TEXT" in the
(2) User's Guide.

57
 4
Press the [COLOR START] key or the
[BLACK & WHITE START] key.
or
Cancel scanning

58
CHANGING THE RESOLUTION
You can select the resolution to match the original type.
This section explains how to set the resolution to "300x300dpi", which creates a clearer image than the default
resolution.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Scan
Mode Switch
Auto Mono2/Auto Address Book
2
Exposure Color Mode
Image
Address Entry
Select the resolution in the touch panel.
Settings
200x200dpi TIFF/JPEG

(1)
Send Settings Resolution File Format Special Modes (1) Touch the [Image Settings] key.
Auto (2)81/2x11
Special Modes File (2) Touch the [Resolution] key.
Original
Quick File

Scan 100x100dpi OK (3) Touch the [300x300dpi] key.

Resolution
200x200dpi (4) (4) Touch the [OK] key.
300x300dpi

(3)
400x400dpi

600x600dpi

3
Select the destination and then press the
[COLOR START] key or the [BLACK &
or WHITE START] key.
Cancel scanning

59
SELECTING THE EXPOSURE AND
EXPOSURE MODE
The exposure can be set to match the darkness of the colors in the original and the exposure mode can be set to
match the original type.
This section explains how to darken a light original and set the exposure mode to "Text".

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Scan
Mode Switch Auto Mono2/Auto Address Book
2
Exposure Color Mode
Image
Address Entry
Select exposure settings in the touch
Settings
(2)
200x200dpi TIFF/JPEG
panel.
(1)
Send Settings Resolution File Format Special Modes

Auto 81/2x11
Special Modes File (1) Touch the [Image Settings] key.
Original
Quick File (2) Touch the [Exposure] key.

When Fax/I-Fax address is included, (3) Read the displayed message and touch
exposure setting shared among Fax/
I-Fax/ Scanner mode is selected.
the [OK] key.

OK

(3)
Scan Moiré Reduction OK (4) Touch the [Manual] key.
Exposure
Auto Text/ (7)
Text/Photo (5) Darken light colors with the key.
Prtd.Photo
(4) Manual Five levels are available for the contrast.
Text Photo
Darken light originals with the key, and
1 3 5
(6)
Printed Map lighten dark originals with the key.
Photo

(5) (6) Touch the [Text] key.

(7) Touch the [OK] key.

3
Select the destination and then press the
[COLOR START] key or the [BLACK &
or WHITE START] key.
Cancel scanning

60
CHANGING THE FILE FORMAT
The file format (file type and compression method) for sending a scanned image is specified when the destination
is stored in a one-touch key; however, you can change the format at the time of transmission.
The procedure below explains how to send a scanned image in full color TIFF format.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Scan
Mode Switch Auto Mono2/Auto Address Book
2
Exposure Color Mode
Image
Address Entry
Select format settings in the touch panel.
Settings
200x200dpi TIFF/JPEG
(1)
Send Settings Resolution File Format Special Modes (1) Touch the [Image Settings] key.
Auto 81/2x11 (2)
Special Modes File (2) Touch the [File Format] key.
Original
Quick File

Select a file format to apply it to

(3) Read the displayed message and touch
all scan destinations. the [OK] key.

OK

(3)
File Type Compression Mode OK
(4) Change the mode to Color/Grayscale
PDF TIFF None mode.
B/W
Encrypt PDF MH (G3)
Color/Gray
Programmed MMR (G4)

Specified Pages per File

(1-99) (4)
(5) Touch the [TIFF] key.
File Type Compression Ratio OK (6) Touch the [High] key.
PDF TIFF Low (7)
B/W
This sets the compression to high.
Encrypt PDF (5)JPEG Medium A higher compression ratio creates a smaller file
Color/Gray
Programmed High
size.
Specified Pages per File (6)
(1-99)
(7) Touch the [OK] key.

3
Select the destination and press the
[COLOR START] key.
If the file type is set to [Encrypt PDF], you will be
prompted to enter a password when you start
transmission.
Cancel scanning

61
STORING A DESTINATION
The procedure for storing e-mail addresses in one-touch keys for Scan to E-mail is explained below.
Stored e-mail addresses can be entered quickly and easily.
If you frequently send images to the same group of destinations, the e-mail addresses of those destinations can
be stored as a group. To store destinations for the other modes of the network scanner function, see "STORING
DESTINATION ADDRESSES FOR EACH SCAN MODE IN THE ADDRESS BOOK" in the Scanner Guide.

Storing a individual key

PRINT
1
DOCUMENT READY
FILING DATA Press the [SYSTEM SETTINGS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit 2

Total Count Default Settings List Print Store the Scan to E-mail destination in
(User)
the touch panel.
Paper Tray Fax Data
Address Control
Settings Receive/Forward
(1) Touch the [Address Control] key.
Printer Condition
Settings
(1)
Document Filing
Control
USB-Device Check

System Settings
(2) Touch the [Direct Address / Program]
Address Control OK key.
Direct Address / Program

(2)
F-Code Memory Box

Custom Index
(3) Touch the [Individual] key.

System Settings
Direct Address / Program OK (4) Select the [E-mail] checkbox so that a
checkmark appears.
Store
(5) Touch the [Search Number] key.
Individual Group Program Modify/Delete
The "Search Number" is automatically
(3) assigned. The search number can be changed
in the screen that appears when the [Search
Number] key is touched. However, a number
that is already in use cannot be used.
Direct Address / Individual Next Exit
(6) Touch the [Name] key.
(4) E-mail Internet Fax Fax
A text entry screen appears. Enter the name of the
1/2
Search Number (5)001 destination (max. of 36 characters). To enter text,
Name AAA AAA
see "6. ENTERING TEXT" in the User's Guide.
Initial A Index (7) Touch the [Initial] key.
(7)
Address (6) (8) A text entry screen appears. Enter initials for the
destination (max. of 10 characters).
(8) Touch the [Index] key.

62
 Store the Scan to E-mail destination in
Next Exit
the touch panel. (Continued)
Direct Address / Individual
No.001 (9) Touch the [User 1] key.
OK
Index The user index selected here can be used in the
Select the custom index where you register this address.
User 1 User 2 User 3 User 4 User 5
(11)
User 6
address book screen.

(9)
Do you register this address at the [Frequent Use], too? (10) Touch the [Yes] key.
Yes No Touch the [Yes] key if you wish to have the
(10) stored destination appear on the frequent use
tab of the address book. Otherwise, touch the
[No] key.
Direct Address / Individual Next Exit
(11) Touch the [OK] key.
E-mail Internet Fax Fax
(13)
Search Number 001 Registration is completed. (12) Touch the [Address] key.
Name AAA AAA 1/2 A text entry screen appears. Enter the E-mail
address that you want to store.
(12)
Initial A Index User 1

Address [email protected] (13) Touch the [Exit] key.

Storing a group key

PRINT
1
DOCUMENT READY
FILING DATA Press the [SYSTEM SETTINGS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit 2

Total Count Default Settings List Print Store the group in the touch panel.
(User)

Paper Tray Fax Data

(1) Touch the [Address Control] key.
Address Control
Settings Receive/Forward

Printer Condition
Settings
(1)
Document Filing
Control
USB-Device Check

(2) Touch the [Direct Address / Program]

System Settings
OK
key.
Address Control

Direct Address / Program

(2)
F-Code Memory Box

Custom Index

63
 Store the group in the touch panel.
System Settings
(Continued)
OK
Direct Address / Program
(3) Touch the [Group] key.
Store

Individual Group Program Modify/Delete

(3)

Direct Address / Group Next Exit (4) Touch the [Group Name] key.
(4)
Search Number 004 A text entry screen appears. Enter the name of
Group Name DDD DDD the group (max. of 36 characters). To enter text,
Initial D
see "6. ENTERING TEXT" in the User's Guide.
Index Address (5) Touch the [Initial] key.
(6)
Key Name (5) A text entry screen appears. Enter initials for the
destination (max. of 10 characters).

Next Exit
(6) Touch the [Index] key.
Direct Address / Group
No.004 (7) Touch the [User 1] key.
OK
Index The user index selected here can be used in the
Select the custom index where you register this address.
User 1 User 2 User 3 User 4 User 5
(9)
User 6
address book screen.

(7)
Do you register this address at the [Frequent Use], too? (8) Touch the [Yes] key.
Yes No Touch the [Yes] key if you wish to have the
(8) stored destination appear on the frequent use
tab of the address book. Otherwise, touch the
[No] key.
Direct Address / Group Next Exit

Search Number 004

(9) Touch the [OK] key.
Group Name DDD DDD (10) Touch the [Address] key.
Initial D

Index User 1 Address

Key Name (10)

(11) Touch the destination key that you want

Direct Address / Group to store next.
Select address. OK
The selected key is highlighted.
AAA AAA BBB BBB 1/1 (12)
Direct Entry
To store a destination that is not stored in a
CCC CCC (11) Address Review
one-touch key, touch the [Direct Entry] key and
enter the e-mail address.
* 2

Frequent Use ABCD EFGHI JKLMN OPQRST UVWXYZ Sort Address (12) Touch the [OK] key.

Direct Address / Group Next Exit

(13) Touch the [Exit] key.
Search Number 004 Registration is completed. (13)
Group Name DDD DDD

Initial D

Index User 1 Address 2 Addresses

Key Name DDD DDD

64
SENDING THE SAME IMAGE TO MULTIPLE
DESTINATIONS (Broadcast Transmission)
The same image can be sent to multiple destinations in a single operation. The destinations can also include fax
and Internet fax destinations.
The procedure for selecting multiple destinations stored in one-touch keys and sending an image to those
destinations is explained below.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to send.
Resend 2
Scan Scan Send
Address Book Select destination settings in the touch
Mode Switch
Image
81/2x11 Auto
panel.
Settings (1)
Address Entry

Send Settings Special Modes (1) Touch the [Address Book] key.
File

Quick File

DDD DDD
[email protected]
Next Address (2) Touch the one-touch key in which the
Condition desired destination is stored.
To Cc Settings

AAA AAA BBB BBB

1/1 Address Review (3) Touch the one-touch keys of the other
desired destinations.
CCC CCC (2) DDD DDD (4)
Global
Address Search
EEE EEE FFF FFF (3) (4) Touch the [Address Review] key.
Frequent Use ABCD EFGHI JKLMN OPQRST UVWXYZ Sort Address

OK
All Destinations
(5) Check the destinations and then touch
001 AAA AAA 002 DDD DDD (5)
1/1
the [OK] key.
To delete a destination, touch the key of the
destination that you wish to delete. A message
To Cc
will appear to confirm the deletion. Touch the
[Yes] key.

3
Press the [COLOR START] key or the
[BLACK & WHITE START] key.
or
Cancel scanning

65
CONVENIENT TRANSMISSION METHODS
Convenient transmission functions are available such as one-touch sending and resending that make it easy to
send an image.

One-touch key
A destination stored in a one-touch key can be called up by a simple touch of the key.

Ready to send. (1) Touch the [Address Book] key.

Resend

Scan Scan Send

Address Book
Mode Switch Auto
81/2x11
Image
Settings (1)
Address Entry

Send Settings Special Modes

File

Quick File

Condition
To (3)Cc Settings (2) Touch the key of the desired
AAA AAA BBB BBB
1/1 Address Review destination.
CCC CCC (2) DDD DDD Global
Address Search (3) Touch the [To] key.
EEE EEE FFF FFF If an e-mail address is stored in the one-touch
Frequent Use ABCD EFGHI JKLMN OPQRST UVWXYZ Sort Address
key, select [To] or [Cc] to specify the type of
recipient after selecting the key.

Resending
The [Resend] key can be touched to send an image to one of the most recent 8 transmission destinations.
Resending is not possible in some cases, such as when an image is sent using a one-touch key for a group.
Ready to send. (1) Touch the [Resend] key.
Resend

Scan
Mode Switch
Scan Send
(1)
Address Book
81/2x11 Auto
Image
Settings Address Entry

Send Settings Special Modes

File

Quick File

Cancel (2) Touch the key of the desired destination.

No.01 AAA AAA No.05 BBB BBB
The destinations that appear also include fax and
No.02 CCC CCC No.06 DDD DDD Internet fax destinations.
No.03 (2)
EEE EEE No.07 FFF FFF

No.04 GGG GGG No.08 HHH HHH

66
Speed sending
When you store a individual key or a group key, a 3-digit search number is assigned.
You can select a destination using the key and the 3-digit search number.
To check a search number, print the appropriate list in the sending address list menu in the system settings.
Ready to send.
(1) Touch the key.
Resend

Scan Scan Send

Address Book
Mode Switch Auto
81/2x11
Image
Settings
(1) Address Entry

Send Settings Special Modes

File

Quick File

Enter address number.(001-999) (2) Enter the 3-digit search number with the
numeric keys.
Scan
Mode Switch
(2) Address Book

Image
Settings Address Entry

Send Settings Special Modes

File

Quick File

67
SPECIAL SCAN MODES
The special modes make it possible to perform a variety of scan transmissions for specific purposes.
The following pages show the types of scan transmissions that can be performed. (The procedures for using each
special mode are not explained.)
Each special mode has its own settings and procedures, however, the basic procedure is the same for all modes. The
basic procedure for selecting a special mode is explained on the next page using "Suppress Background" as an example.
For the specific procedures for using the special modes, see "7. CONVENIENT FUNCTIONS" in the
Scanner Guide.
Ready to send.
To use a special mode, open the special modes menu
Resend
and touch the key of mode that you wish to use.
Scan Scan Send
Address Book
The menu varies depending on whether scan mode,
Mode Switch
81/2x11 Auto Internet fax mode, or USB memory scan mode is
Image
Settings Address Entry selected.
Send Settings Special Modes Touch the [Special Modes] key in the base screen to
open the special modes menu. (You can also open
File
the special modes menu by touching the [Special
Quick File Modes] key that appears after the [Image Settings]
key is touched.)
Scan mode
1st screen 2nd screen
Scan OK Scan OK
Special Modes Special Modes
1/2 2/2
Dual Page Job Mixed Size Slow Scan
Program Erase
Scan Build Original Mode

Suppress
Timer Card Shot File Quick File
Background

Internet fax mode

1st screen 2nd screen
Internet Fax OK Internet Fax OK
Special Modes Special Modes
1/3 2/3
Dual Page Transaction
Program Erase
Scan Report

Timer 2in1 Card Shot

3rd screen
Internet Fax OK
Special Modes
3/3
Job Mixed Size Slow Scan
Build Original Mode

File Quick File

USB memory scan mode

1st screen 2nd screen
USB Mem. Scan OK USB Mem. Scan OK
Special Modes Special Modes
1/2 2/2
Dual Page Job Mixed Size Slow Scan
Erase
Scan Build Original Mode

Suppress
Card Shot
Background

When a special mode key encircled by is touched, the key is highlighted and the setting is completed.
The keys that appear will vary depending on what peripheral devices are installed.

68
SELECTING SPECIAL MODES FOR THE
SCANNER FUNCTION
The procedure for selecting a special mode for the scanner function is explained below.
The settings that must be selected vary for each special mode, however, the general procedure is the same.
The procedure for selecting "Suppress Background" is explained here as an example.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to send.
Resend 2
Scan Scan Send
Address Book Select the desired special mode
Mode Switch
Image
81/2x11 Auto
(example: suppress background)
Settings Address Entry
settings in the touch panel.
Send Settings Special Modes
(1) Touch the [Special Modes] key.
(1)
File

Quick File

Scan OK (2) Touch the [Suppress Background] key.

Special Modes
1/2
Program Erase Dual Page
Scan

Timer Suppress Card Shot

Background

(2)

(3) Read the displayed message and touch

This function may not apply if
sent by Black & White [Start]. the [OK] key.
(Mono2 selection)

(3) OK

Special Modes OK (4) Set the darkness of the background that

will be left with the keys.
Suppress Background Cancel (5)
OK
Three levels are available. Touch the key
Light areas of the original may be suppressed as background.
to leave lighter backgrounds. Touch the
(4) 1 3 key to leave darker backgrounds.
Here, "1" is set for the lightest background.
(5) Touch the [OK] key.

69
 3
Select the destination and press the
[COLOR START] key.
This function cannot be used when the color mode is
set to [Mono2].

Cancel scanning

70
CONVENIENT SCANNER FUNCTIONS
Erasing peripheral shadows (Erase)
Use this function to erase peripheral
shadows that occur when scanning books
and other thick originals.
Scan Without erase

Scan
With erase

Scanning the left and right pages of a bound

document as two separate pages (Dual Page Scan)
Use this function to scan the left and right
pages of an open pamphlet or other
bound document as separate pages.

Scan

Whitening faint colors (Suppress Background)

Use this function to suppress light
background areas in the scanned image.
This is convenient for scanning an original
that is printed on colored paper.
This function does not operate in black Scan

and white mode.

Scanning both sides of a card onto a single page (Card Shot)

Use this function to scan the front and
back of a card as a single image. Front

Scan

Scan
Back

71
Sending a large number of pages (Job Build)
The maximum number of originals that
can be fed through the automatic
document feeder at once is 100 sheets.
If you need to scan more than 100
originals at once, the job build function lets
200
you divide the originals into sets and feed 100 100
Scan
each set.
(An automatic document feeder must be
installed.)

Sending two original pages as a single page (2in1)

Use this function to reduce two original
pages to half their size and send them as
a single page.
This is a special function in Internet fax 12
mode.
34 Scan
1 234

The machine also has these functions

For the specific procedures for using the special modes, see "7. CONVENIENT FUNCTIONS" or "8. INTERNET
FAX FUNCTIONS" in the Scanner Guide.
• Sending an image at a specified time (Timer)
• Using stored settings (Program)
• Scanning thin originals (Slow Scan Mode)
• Scanning different sizes of originals together (Mixed Size Original)
• Changing the print settings for the transaction report (Transaction Report)
• Forwarding a received Internet fax to an e-mail address (Inbound Routing Settings)

72
 Document filing
The document filing function is used to store the document or print image
on the hard drive when performing a copy, print, or other job. A stored file
can be called up and used whenever needed.
This section introduces several of the document filing functions.

X DOCUMENT FILING . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

X QUICKLY SAVING DOCUMENT DATA (Quick File) . . 76

X APPENDING INFORMATION WHEN STORING A

FILE (File). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

X ONLY SAVING DOCUMENT DATA (Scan to HDD) . . . 79

X PRINTING A SAVED FILE . . . . . . . . . . . . . . . . . . . . . . . 80

73
DOCUMENT FILING
The document filing function allows you to save the document data of a copy or fax job, as a file on the machine's
hard drive. The file can be called up as needed and printed or transmitted.

Uses of the document filing function

Copy Fax

Print Scan

Files that you want to store for later use

Store quickly and Store and Store and

easily organize manage

Store a file quickly and easily Files stored with "File" can be managed with security and ease.
with "Quick File". A user name and file name can be assigned and a folder can be
specified. If your objective is to store a document or image as a
file, use "Scan to HDD".

Quick File Folder Main Folder Custom Folder

This lets you quickly save a file If a folder is not specified when A custom folder can be selected
without the bother of configuring using "File", the file is stored in for a file. Custom folders are
settings. this folder. created in the system settings.

Stored files can be printed or transmitted whenever needed.

74
The document filing function is convenient in these
situations
You prepared copies of a many-page handout
for a meeting, but the number of participants
suddenly increases and you need to quickly
prepare more copies of the handout.

It takes time to scan all of the pages of the

handout. And the copy settings must be
selected again. In this situation, there is no need
Ready to scan for copy.
0
Full Color
Color Mode
2-Sided Copy to panic. Simply print the file that you stored
Job Detail Output
Settings
Auto 1. 81/2x11
81/2x11
Special Modes using document filing. There is no need to scan
Exposure 2. 81/2x11R File
100%
Copy Ratio
3.
4.
81/2x14
11x17 Quick File
the originals or select the copy settings again.

Forms for daily or weekly reports are kept in the

office, but they are often used up and you have
to print more using the original file.

If you store the forms for daily or weekly reports

together in a folder, users can obtain a form
using the Web page or the operation panel of
the machine. File Store
HDD Status Search

File Retrieve
File
Scan to HDD
Folder
Quick File
Folder

Features that make the document filing function even more convenient

When user authentication is enabled, "My Folder" can be specified in the user information of the users. When a
user calls up a stored file, "My Folder" appears first, saving the user the trouble of selecting the folder.

75
QUICKLY SAVING DOCUMENT DATA
(Quick File)
This section explains the Quick File feature of the document filing function using copying as an example. Quick
File is the easiest way to save a file using the document filing function.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to scan for copy.

0 2
Full Color Original 81/2x11 2-Sided Copy Select Quick File in the touch panel.
Color Mode
Job Detail Output Select settings in the same way as when making a
Settings
81/2x11
Special Modes
regular copy.
Auto 1. 81/2x11
Exposure 2. 81/2x11R File (1) Touch the [Quick File] key.
3. 81/2x14
100% 4. 11x17 Quick File
Copy Ratio

(1)
(2) Touch the [OK] key.
Scanned data is automatically stored
in the quick file folder. Do not store
confidential data to the folder.

OK

(2)

3
Perform the copy operation.
The file is stored on the hard drive at the same time
or as the copy is made.

Correct sets Cancel scanning Cancel copying

76
APPENDING INFORMATION WHEN
STORING A FILE (File)
As an example, the procedure for storing a scanned image in the main folder when using the copy function is
explained below. Unlike quick file, a file name and user name can be assigned to the file.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to scan for copy.

0 2
Full Color Original 81/2x11 2-Sided Copy Select File settings in the touch panel.
Color Mode
Job Detail Output Select settings in the same way as when making a
Settings
81/2x11 regular copy.
Special Modes
Auto 1. 81/2x11
Exposure 2. 81/2x11R File (1) Touch the [File] key.
3. 81/2x14
100%
Copy Ratio
4. 11x17
(1)
Quick File

File Information Cancel OK (2) Touch the [User Name] key.

Confidential Password

(2) User Name User Unknown

File Name Copy_08012005_134050

Stored to: Main Folder

Select user name.

(3) Touch the [Name 1] key.
Cancel OK
(4) Touch the [OK] key.
Name 1 Name 2 1 (4)
25
Name 3 (3) Name 4

Name 5 Name 6

Name 7 Name 8

All Users ABCD EFGHI JKLMN OPQRST UVWXYZ ABC Group

File Information Cancel OK (5) Touch the [File Name] key.

Confidential Password A text entry screen appears. Enter the name of the
destination (max. of 30 characters). To enter text,
User Name Name 1
see "6. ENTERING TEXT" in the User's Guide.
(5) File Name file-01
(6) Touch the [Stored to:] key.
(6) Stored to: Main Folder

77
 Select File settings in the touch panel.
(Continued)
Select the folder.
Main Folder OK
(7) Touch the [User 1] key.
User 1 User 2 (8) 1/2 (8) Touch the [OK] key.
User 3 (7) User 4

User 5 User 6

User 7 User 8

All Folders ABCD EFGHI JKLMN OPQRST UVWXYZ

OK
(9) Touch the [OK] key.
File Information Cancel

Confidential Password (9)

User Name Name 1

File Name file-01

Stored to: User 1

3
Set the number of copies and then press
the [COLOR START] key or the [BLACK
& WHITE START] key.
or The file is stored on the hard drive at the same time
as the copy is made.

Correct sets Cancel scanning Cancel copying

78
ONLY SAVING DOCUMENT DATA (Scan
to HDD)
You can save document data without performing a copy, print, or send job.
The procedure for storing a file in a main folder is explained below.

DOCUMENT 1
FILING Press the [DOCUMENT FILING] key.

HDD Status Search The base screen of document filing mode appears.
File Store File Retrieve
File
Scan to HDD
Folder
Quick File
Folder

External Data
Access

The side to be scanned must be face up! 2

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

File Store File Retrieve 3

File
Scan to HDD
Folder Touch the [Scan To HDD] key.
Quick File
Folder

External Data
Access

Ready to scan to HDD. The Scan to HDD base screen appears.

Press [Start] to scan original.
Mono2/Auto
Color Mode Back

Job Detail
Settings

Auto 81/2x11 Special Modes

Original
File
Information

4
or Press the [COLOR START] key or
[BLACK & WHITE START] key.

79
PRINTING A SAVED FILE
You can call up a file stored by document filing and print or transmit it.
This section explains how to call up a file stored in the main folder and print it.

PRINT
1
DOCUMENT READY
FILING DATA Press the [DOCUMENT FILING] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

File Store File Retrieve 2

File
Scan to HDD
Folder Select the file in the touch panel and print it.
(1)
Quick File
Folder (1) Touch the [File Folder] key.
When the [File Folder] key is touched, either the
External Date
Access [Main Folder] or the [Custom Folder] will open,
depending on which was last used.

Main Folder Custom Folder Search Back (2) Touch the key of the file that you wish to
User Name Date 1
call up.
File Name
1
file-01 Name 1 08/01/2005

file-02
(2) Name 2 08/01/2005

file-03.tiff Name 3 08/01/2005

All Files Filter by Job Batch Print

Job Settings
g Cancel (3) Touch the [Print] key.
file-01 Name 1 81/2x11 F. Color

Select the job.

Property
Print Send
Change

(Move)
(3) Delete Detail

Cancel
Job Settings / Print (4) Touch the [Print and Delete the Data]
file-01 Name 1 8 x11
1/2 F. Color key.
Auto Number of Prints To delete the file after printing it, select [Print
Paper Select and Delete the Data].
Output
1 (1~999)
(4) Print and Delete the Data
To keep the file after printing it, touch the [Print
2-Sided Print and Save the Data
and Save the Data] key.
Special Modes B/W Print

80
 System settings
The system settings let you adjust the operation of the machine to suit the
needs of your workplace. This section briefly introduces several of the
system settings.
For detailed explanations of the system settings, see the System Settings
Guide.

X SYSTEM SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

81
SYSTEM SETTINGS
The date and time can be set, fax and scan destinations can be stored, document filing folders can be created, and
various other settings related to the operation of the machine can be configured in the system settings screen.
The procedure for opening the system settings screen and the items in the screen are explained below.
For detailed explanations of the system settings, see the System Settings Guide.
For system settings related to the fax function, see the "11. SYSTEM SETTINGS FOR FAX" in the Facsimile
Guide.

Displaying the system settings screen

Press the [SYSTEM SETTINGS] key.
PRINT
DOCUMENT READY
FILING DATA

LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit The system settings screen will appear.
The keys that appear will vary depending on what
List Print
Total Count Default Settings
(User) peripheral devices are installed.
Paper Tray Fax Data
Address Control
Settings Receive/Forward

Printer Condition Document Filing

USB-Device Check
Settings Control

What you can do in the system settings

Settings Description
This displays the total number of pages printed by job type such as copy jobs and
Total Count print jobs, and the total number of pages output by each device, such as the
automatic document feeder and the stapler.

This lets you adjust the contrast of the touch panel, set the clock, and change the
Default Settings
software keyboard used for text entry.

List Print (User) This lets you print lists showing the machine status and settings.

This is used to set the type and size of paper used in each tray, and to store new
Paper Tray Settings
paper types.

Destinations for the image send function can be stored in one-touch keys, and
Address Control
settings can be stored in program keys.

This is used to configure settings for receiving faxes and Internet faxes, and
Fax Data Receive/Forward
settings for forwarding received faxes and Internet faxes.

This is used to configure settings for printing without using the printer driver and
Printer Condition Settings
settings for the printer function.

This is used to store, edit, and delete custom folders for the document filing
Document Filing Control
function.

USB-Device Check This is used to check the connection status of a USB device.

82
Please note
• For information on your operating system, please refer to your operating system manual or the online Help function.
• The explanations of screens and procedures in this manual are primarily for Windows® XP in Windows® environments, and
Mac OS X v10.3.9 in Macintosh environments. The screens may vary depending on the version of the operating system.
• Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please
contact your dealer or nearest SHARP Service Department.
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
is discovered, please contact your dealer or nearest SHARP Service Department.
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due
to use of the product.

Warning
• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as
allowed under copyright laws.
• All information in this manual is subject to change without notice.

Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a right tray and stand/2 x 500 sheet paper drawer are installed.
To further explain certain functions and uses, some explanations assume that additional peripheral devices are installed.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine
due to product improvements and modifications.
 MODEL: MX-2300N
MX-2700N

DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM

Software Setup Guide

Keep this manual close at hand for reference

whenever needed.
Thank you for purchasing this product. This manual explains how to install and configure the software that allows the
machine to be used as a printer or scanner for a computer.
This manual also explains how to install the printer drivers and software that are used when the expansion kits are
installed, and how to install the scanner driver.
If the software is not installed correctly or you need to remove the software, see "INSTALLATION" in the separate
"Troubleshooting" manual.

Please note
• The explanations in this manual assume that you have a working knowledge of your Windows or Macintosh computer.
• For information on your operating system, please refer to your operating system manual or the online Help function.
• The explanations of screens and procedures in this manual are primarily for Windows® XP in Windows® environments, and
Mac OS X v10.3.9 in Macintosh environments. The screens may vary depending on the version of the operating system.
• Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please
contact your dealer or nearest SHARP Service Department.
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
is discovered, please contact your dealer or nearest SHARP Service Department.
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due
to use of the product.

Warning
• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as
allowed under copyright laws.
• All information in this manual is subject to change without notice.

Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a right tray and stand/2 x 500 sheet paper drawer are installed.
To further explain certain functions and uses, some explanations assume that additional peripheral devices are installed.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine
due to product improvements and modifications.

SOFTWARE LICENSE
The SOFTWARE LICENSE will appear when you install the software from the CD-ROM. By using all or any portion of the
software on the CD-ROM or in the machine, you are agreeing to be bound by the terms of the SOFTWARE LICENSE.
 TABLE OF CONTENTS
BEFORE INSTALLING THE SETUP IN A MACINTOSH
1 SOFTWARE
3 ENVIRONMENT
CD-ROMS AND SOFTWARE. . . . . . . . . . . . . . . . . . . . 2 MAC OS X (v10.3.3 TO 10.4) . . . . . . . . . . . . . . . . . . . 30
• SOFTWARE CD-ROM . . . . . . . . . . . . . . . . . . . . . . 2 MAC OS X (v10.2.8) . . . . . . . . . . . . . . . . . . . . . . . . . . 33
• OTHER CD-ROMS. . . . . . . . . . . . . . . . . . . . . . . . . 4 MAC OS X (v10.1.5) . . . . . . . . . . . . . . . . . . . . . . . . . . 36
VERIFYING SYSTEM REQUIREMENTS . . . . . . . . . . . 5 MAC OS 9.0 TO 9.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . 38
• HARDWARE AND SOFTWARE
REQUIREMENTS. . . . . . . . . . . . . . . . . . . . . . . . . . 5
• DRIVER REQUIREMENTS . . . . . . . . . . . . . . . . . . 6 4 USEFUL INFORMATION
CONNECTING THE MACHINE . . . . . . . . . . . . . . . . . . 7
INSTALLING THE PS DISPLAY FONTS . . . . . . . . . . 40
• CONNECTING TO A NETWORK. . . . . . . . . . . . . . 7
• WINDOWS ENVIRONMENT . . . . . . . . . . . . . . . . 40
• CONNECTING THE MACHINE WITH A USB
• MACINTOSH ENVIRONMENT (Mac OS 9.0 to
CABLE (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 7
9.2.2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CHANGING THE PORT . . . . . . . . . . . . . . . . . . . . . . . 42
SETUP IN A WINDOWS
2 ENVIRONMENT
• CHECKING THE IP ADDRESS OF THE
MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
INSTALLING THE PRINTER DRIVER / PC-FAX
DRIVER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• WHEN THE MACHINE IS CONNECTED TO A
NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• WHEN THE MACHINE WILL BE
CONNECTED WITH A USB CABLE . . . . . . . . . . 15
• USING THE MACHINE AS A SHARED
PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
• USING THE STANDARD WINDOWS PS
PRINTER DRIVER (Windows 98/Me/NT 4.0) . . . 22
• CONFIGURING THE PRINTER DRIVER FOR
THE OPTIONS INSTALLED ON THE
MACHINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
INSTALLING THE PRINTER STATUS MONITOR . . 26
INSTALLING THE SCANNER DRIVER . . . . . . . . . . . 28

1
 BEFORE INSTALLING THE
1 SOFTWARE
This chapter describes the software programs that allow you to use the printer and scanner functions of the machine,
the CD-ROMs that contain the software, and the pages where the installation procedures can be found.

CD-ROMS AND SOFTWARE

The software that can be used with the machine is on the CD-ROMs that accompany the machine and the expansion kits.
Before installing the software, make sure that your computer and the machine meet the system requirements described
in "VERIFYING SYSTEM REQUIREMENTS" (page 5).

SOFTWARE CD-ROM
The "Software CD-ROM" contains the printer driver and other software. The "Software CD-ROM" consists of 2 disks.
Disc 1
Software for Windows
• Printer driver
These allow the machine to be used as a printer.
• PCL6 and PCL5c printer driver
The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages. It is recommended
that you use the PCL6 printer driver. If you have a problem printing from older software using the PCL6
printer driver, use the PCL5c printer driver.
• PS printer driver
The PS printer driver supports the PostScript 3 page description language developed by Adobe Systems
Incorporated.
• PPD driver
The PPD driver enables the machine to use the standard Windows PS printer driver.
☞ WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 8)
☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 15)
• Printer Status Monitor
This allows you to monitor the status of the machine on your computer screen.
☞ INSTALLING THE PRINTER STATUS MONITOR (page 26)

2
 CD-ROMS AND SOFTWARE

Disc 2
Software for Windows
• PC-Fax driver
This enables you to send a file from your computer as a fax using the same procedure as when printing the file.
(When the fax option is installed.)
Even if the fax function is not installed, the PC-Fax driver can be updated using the CD-ROM in the Internet fax
expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file.
☞ INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 8)
• Scanner driver (TWAIN driver)
This allows you to use the scanner function of the machine from a TWAIN-compliant software application.
☞ INSTALLING THE SCANNER DRIVER (page 28)
• Printer Administration Utility
This allows the administrator to monitor the machine and configure machine settings from a computer. To install
and use the Printer Administration Utility, see the Readme file and the manual in PDF format on the "Software
CD-ROM" (Disc 2). The Readme file and manual are in the following folder on the CD-ROM. (Substitute the
letter of your CD-ROM drive for "R" in the following path.)
R:\Sadmin\Documents\EnglishA

Software for Macintosh

• PPD file
This is the printer description file which enables the machine to be used as a PostScript 3 compatible printer.
The PS3 expansion kit is required to use the machine in a Macintosh environment.
☞ MAC OS X (v10.3.3 TO 10.4) (page 30)
☞ MAC OS X (v10.2.8) (page 33)
☞ MAC OS X (v10.1.5) (page 36)
☞ MAC OS 9.0 TO 9.2.2 (page 38)

In a Macintosh environment, the PS3 expansion kit can be installed to use the machine as a network printer.
The scanner driver and PC-Fax driver cannot be used on the Macintosh.

3
CD-ROMS AND SOFTWARE

OTHER CD-ROMS
X "PRINTER UTILITIES" CD-ROM that accompanies the PS3 expansion kit
(for Windows/Macintosh)
This contains the display fonts that are used with the PS printer driver.
(Install the PS printer driver and Macintosh PPD file from the "Software CD-ROM".)
☞ INSTALLING THE PS DISPLAY FONTS (page 40)

X "PRINTER UTILITIES" CD-ROM that accompanies the Internet fax

expansion kit (for Windows)
This CD-ROM is used to update the PC-Fax driver on the "Software CD-ROM" so that it can be used to send
Internet faxes (PC-I-Fax function).
If you wish to use the PC-I-Fax function, first install the PC-Fax driver from the "Software CD-ROM" and then run the
installer on this CD-ROM. If the PC-Fax driver is already installed, run only the installer. (There is no need to reinstall
the PC-Fax driver.)
☞ INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 8)

X "Sharpdesk/Network Scanner Utilities" CD-ROM (for Windows)

This contains software that helps you get the most out of the images that you scan on the machine. The software
includes "Sharpdesk", a desktop document management application that enables integrated management of
scanned images and files created using a variety of applications.
To use the "Scan to Desktop" scanner function, the "Network Scanner Tool" must be installed from the CD-ROM. To
install and use the software on the CD-ROM, see the accompanying "Sharpdesk Installation Guide".

4
 VERIFYING SYSTEM REQUIREMENTS

HARDWARE AND SOFTWARE REQUIREMENTS

Before installing the software described in this manual, make sure that your computer satisfies the following requirements.

Windows Macintosh*5
Operating system*1 Windows 98, Windows Me, Mac OS 9.0 to 9.2.2,
Windows NT Workstation 4.0 (Service Pack 5 or later)*2, Mac OS X v10.1.5,
Windows 2000 Professional, Windows XP Professional, Mac OS X v10.2.8,
Windows XP Home Edition, Windows 2000 Server, Mac OS X v10.3.3 to 10.4
Windows Server 2003

Computer type IBM PC/AT compatible computer An environment in which any

Equipped with a 10Base-T/100Base-TX LAN board or of the operating systems
equipped standard with a USB 2.0*3/1.1*4 port. listed above can fully operate.

Display 800 x 600 dots (SVGA), 256 colors (or higher)

Other hardware requirements An environment that allows any of the above operating
systems to fully operate.

*1 Printing is not possible in MS-DOS mode.

*2 USB is not supported. The scanner driver cannot be installed.
*3 The machine's USB 2.0 port will transfer data at the speed specified by the USB2.0 (Hi-Speed) standard only if the
Microsoft USB 2.0 driver is preinstalled in the computer, or if the USB 2.0 driver for Windows 2000 Professional/XP
that Microsoft provides through "Windows Update" is installed.
*4 Compatible with models preinstalled with Windows 98, Windows Me, Windows 2000 Professional, Windows XP
Professional, Windows XP Home Edition, Windows 2000 Server, or Windows Server 2003, and which are equipped
standard with a USB interface.
*5 Cannot be used when the machine is connected with a USB cable. The PC-Fax driver and scanner driver cannot be used.

Administrator's rights are required to install the software in Windows NT 4.0/2000/XP/Server 2003.

5
VERIFYING SYSTEM REQUIREMENTS

DRIVER REQUIREMENTS
The following requirements must be met to use the drivers described in this manual.

PS printer driver, The PS3 expansion kit is required.

PPD driver
This can only be used when the facsimile expansion kit is installed.
When the Internet fax expansion kit is installed, the PC-Fax driver can be updated using the
PC-Fax driver*
"PRINTER UTILITIES" CD-ROM to enable the driver to be used as a PC-I-Fax driver. (In this
case, the driver can be used without the facsimile expansion kit.)

This can only be used when the machine is connected to a network. (This cannot be used when
Scanner driver
the machine is connected by a USB cable.)

This can be used when the PS3 expansion kit is installed and the machine is connected to a
Macintosh PPD file
network. (This cannot be used when the machine is connected by a USB cable.)

* To use the PC-Fax driver, Internet Explorer 4.0 or later must be installed on your computer.

6
 CONNECTING THE MACHINE

CONNECTING TO A NETWORK
To connect the machine to a network, connect the LAN cable to the machine's network connector. Use a shielded LAN
cable.

After connecting the machine to a network, be sure to configure the IP address and other network settings before
installing the software. (The factory default setting for the IP address is to receive the IP address automatically when the
machine is used in a DHCP environment.)
Network settings can be configured using "Network Settings" in the system settings (administrator) on the machine.

• If the machine is used in a DHCP environment, the IP address of the machine may change. If this happens, printing will not
be possible. This problem can be avoided by using a WINS server or by assigning a permanent IP address to the machine.
• This manual explains how to set up the software in a Windows network environment and in a Macintosh network
environment.

CONNECTING THE MACHINE WITH A USB CABLE

(Windows)
The machine can be connected to a computer using a USB cable if the computer is a Windows computer. (The USB
interface on the machine cannot be used in a Macintosh environment.)
The machine and computer should be connected while the printer driver is being installed. If a USB cable is connected
before the printer driver is installed, the printer driver will not be installed correctly. For the procedure for connecting a
USB cable, see "WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE" (page 15).

7
 SETUP IN A WINDOWS
2 ENVIRONMENT
This section explains how to install the software and configure settings so that the printer and scanner function of the
machine can be used with a Windows computer.

INSTALLING THE PRINTER DRIVER / PC-FAX

DRIVER
To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this section depending on whether
the machine is connected to a network or connected by USB cable.
☞ WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 15)

WHEN THE MACHINE IS CONNECTED TO A NETWORK

This section explains how to install the printer driver and the PC-Fax driver when the machine is connected to a
Windows network (TCP/IP network).

TCP/IP network (Local area network)

Printing using LPR protocol

Windows computer connected to the

same network as the machine

Supported operating systems: Windows 98/Me/NT 4.0*/2000*/XP*/Server 2003*

* Administrator's rights are required to install the software.

• The PS3 expansion kit is required to use the PS printer driver or the PPD driver.
• To install the PPD driver when Windows 98/Me/NT 4.0 is used, see "USING THE STANDARD WINDOWS PS PRINTER
DRIVER (Windows 98/Me/NT 4.0)" (page 22) and install the driver using the Add Printer Wizard.
• To use the machine as a network printer in Windows NT 4.0, "TCP/IP Protocol" must be installed on your computer. If this
is not installed, see Windows NT 4.0 Help to install "TCP/IP Protocol".
• To print to the machine over the Internet using the IPP function when the machine is installed in a remote
location, or to print using the SSL (encrypted communication) function, see "Printing using the IPP function and
the SSL function" (page 12) and install the printer driver or the PC-Fax driver.
• The installation procedure in this section is for both the printer driver and the PC-Fax driver, although the explanations are
centered on the printer driver.

8
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

1 Insert the "Software CD-ROM" into your 6 Click the [Printer Driver] button.
computer's CD-ROM drive. • To install the PC-Fax driver, click the [PC-Fax Driver]
• If you are installing the printer driver, insert the button.
"Software CD-ROM" that shows "Disc 1" on the front of • To view information on the software, click the [Display
the CD-ROM. Readme] button.
• If you are installing the PC-Fax driver, insert the
"Software CD-ROM" that shows "Disc 2" on the front of
the CD-ROM.

2 Click the [start] button, click [My

Computer] ( ), and then double-click
the [CD-ROM] icon ( ).
In Windows 98/Me/NT 4.0/2000, double-click [My
Computer] and then double-click the [CD-ROM] icon.

3 Double-click the [Setup] icon ( ).

4 The "SOFTWARE LICENSE" window

will appear. Make sure that you
understand the contents of the license 7 Click the [Next] button.
agreement and then click the [Yes]
button.
8 Click the [Standard installation] button.

You can show the "SOFTWARE LICENSE" in a

different language by selecting the desired language
from the language menu. To install the software in the
selected language, continue the installation with that
language selected.

5 Read the message in the "Welcome"

window and then click the [Next]
button.

When [Custom installation] is selected, you can change

any of the items below. When [Standard installation] is
selected, the installation will take place as indicated below.
• Machine connection method: LPR Direct Print
• Set as default printer: Yes (excluding the PC-Fax
driver)
• Printer driver name: Cannot be changed
• PCL printer display fonts: Installed
If you selected [Custom installation], select [LPR
Direct Print] and click the [Next] button.
If you selected other than [LPR Direct Print], see the
following pages:
• IPP: page 12 • Shared printer: page 20
• Connected to this computer: page 15

9
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

9 Printers connected to the network are 12 When you are asked whether or not you
detected. Select the machine and click want the printer to be your default
the [Next] button. printer, make a selection and click the
[Next] button.
If you are installing multiple drivers, select the printer
driver to be used as the default printer.
If you do not wish to set one of the printer drivers as the
default printer, select [No].

If you clicked the [Custom installation] button in step 8,

the following windows will appear.
• Printer name window
If you wish to change the printer name, enter the
desired name and click the [Next] button.
• Window confirming installation of the display
• If the machine is not found, make sure that the
machine is powered on and that the machine is fonts
connected to the network, and then click the To install the display fonts for the PCL printer driver,
[Re-search] button. select [Yes] and click the [Next] button.
• You can also click the [Specify condition] button and • When the PC-Fax driver is being installed, this
search for the machine by entering the machine's screen does not appear. Go to the next step.
name (host name) or IP address. • If you are not installing the PCL printer driver (you
are installing the PS printer driver or the PPD
driver), select [No] and click the [Next] button.
10 A confirmation window appears. Check
the contents and then click the [Next]
button. 13 Follow the on-screen instructions.
Read the message in the window that appears and click
the [Next] button.
11 When the printer driver selection window Installation begins.
appears, select the printer driver to be
installed and click the [Next] button.
If you are using Windows 2000/XP/Server 2003
Click the checkbox of the printer driver to be installed so If a warning message regarding the Windows logo test
that a checkmark ( ) appears. or digital signature appears, be sure to click the
[Continue Anyway] or [Yes] button.

14 When the installation completed screen

appears, click the [OK] button.

• When the PC-Fax driver is being installed, this

screen does not appear. Go to the next step.
• The PS3 expansion kit is required to use the PS
printer driver.
• The [PPD] checkbox only appears if you are using
Windows 2000/XP/Server 2003.

10
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

15 Click the [Close] button in the window

of step 6.

After the installation, a message prompting you to

restart your computer may appear. If this message
appears, click the [Yes] button to restart your
computer.

This completes the installation.

• After installation, see "CONFIGURING THE PRINTER
DRIVER FOR THE OPTIONS INSTALLED ON THE
MACHINE" (page 23) to configure the printer driver
settings.
• If you installed the PS printer driver or the PPD driver,
the PS display fonts can be installed from the
"PRINTER UTILITIES" CD-ROM that accompanies
the PS3 expansion kit. See "INSTALLING THE PS
DISPLAY FONTS" (page 40).
• If you are using the machine as a print server (with the
machine configured as a shared printer), see "USING
THE MACHINE AS A SHARED PRINTER" (page 20)
to install the printer driver on each of the client
computers.

11
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

X Printing using the IPP function and the SSL function

The IPP function can be used to print to the machine over a network using HTTP protocol.
When the machine is in a remote location, this function can be used in place of the fax function to print a higher quality
image than a fax. The IPP function can also be used in combination with the SSL (encrypted communication) function to
encrypt the print data. This enables secure printing with no concern that the data will be leaked to others.

To use the SSL function, configure the "SSL Settings" in the system settings (administrator) of the machine. To configure the
settings, see the System Settings Guide.

1 Insert the "Software CD-ROM" into your 6 Click the [Printer Driver] button.
computer's CD-ROM drive. • To install the PC-Fax driver, click the [PC-Fax Driver]
• If you are installing the printer driver, insert the button.
"Software CD-ROM" that shows "Disc 1" on the front of • To view information on the software, click the [Display
the CD-ROM. Readme] button.
• If you are installing the PC-Fax driver, insert the
"Software CD-ROM" that shows "Disc 2" on the front of
the CD-ROM.

2 Click the [start] button, click [My

Computer] ( ), and then double-click
the [CD-ROM] icon ( ).
In Windows 98/Me/NT 4.0/2000, double-click [My
Computer] and then double-click the [CD-ROM] icon.

3 Double-click the [Setup] icon ( ).

4 The "SOFTWARE LICENSE" window

will appear. Make sure that you
understand the contents of the license
agreement and then click the [Yes] 7 Click the [Next] button.

button.
8 Click the [Custom installation] button.

You can show the "SOFTWARE LICENSE" in a

different language by selecting the desired language
from the language menu. To install the software in the
selected language, continue the installation with that
language selected.

5 Read the message in the "Welcome"

window and then click the [Next]
button.

12
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

9 When you are asked how the printer is 11 Enter the machine's URL and click the
connected, select [IPP] and click the [Next] button.
[Next] button. Enter the URL in the following format:
Normal format:
http://<the machine's domain name or IP address>:631*1/ipp
*1 Normally "631" should be entered for the port number.
If the IPP port number has been changed on the
machine, enter the new port number.
When SSL is used:
https://< the machine's domain name or IP address>:<port number*2>/ipp
*2 Normally the port number and the colon ":"
immediately preceding the port number can be
omitted. If the IPP port number for SSL has been
changed on the machine, enter the new port number.

10 If a proxy server is used, specify the

proxy server and click the [Next]
button.
To specify a proxy server, select [Print via the proxy
server] and then enter the [Address] and [Port number].

If your computer and the machine are connected to

the same local area network, you can click the
[Search] button to search for the machine. The
machine's URL will appear. Select the URL and click
the [OK] button. You will return to the above screen
and the machine's URL will be automatically entered.

12 When the model selection window

appears, select the model name of your
machine and click the [Next] button.

13
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

13 When the printer driver selection 17 Follow the on-screen instructions.

window appears, select the printer Read the message in the window that appears and click
driver to be installed and click the the [Next] button.
[Next] button. Installation begins.

Click the checkbox of the printer driver to be installed so

that a checkmark ( ) appears. If you are using Windows 2000/XP/Server 2003
If a warning message regarding the Windows logo test
or digital signature appears, be sure to click the
[Continue Anyway] or [Yes] button.

18 When the installation completed screen

appears, click the [OK] button.

19 Click the [Close] button in the window

of step 6.

• When the PC-Fax driver is being installed, this

screen does not appear. Go to the next step. After the installation, a message prompting you to
restart your computer may appear. If this message
• The PS3 expansion kit is required to use the PS
appears, click the [Yes] button to restart your
printer driver.
computer.
• The [PPD] checkbox only appears if you are using
Windows 2000/XP/Server 2003.
This completes the installation.
• After installation, see "CONFIGURING THE PRINTER
DRIVER FOR THE OPTIONS INSTALLED ON THE
14 Select whether or not you wish the
MACHINE" (page 23) to configure the printer driver
printer to be your default printer and
settings.
click the [Next] button. • If you installed the PS printer driver or the PPD driver,
If you are installing multiple drivers, select the printer the PS display fonts can be installed from the
driver to be used as the default printer. "PRINTER UTILITIES" CD-ROM that accompanies
If you do not wish to set one of the printer drivers as the the PS3 expansion kit. See "INSTALLING THE PS
default printer, select [No]. DISPLAY FONTS" (page 40).

15 When the printer name window

appears, click the [Next] button.
If you wish to change the printer name, enter the desired
name.

16 When you are asked if you wish to

install the display fonts, select an
answer and click the [Next] button.
• When the PC-Fax driver is being installed, this screen
does not appear. Go to the next step.
• If you are not installing the PCL printer driver (you are
installing the PS printer driver or the PPD driver),
select [No] and click the [Next] button.

14
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

WHEN THE MACHINE WILL BE CONNECTED WITH A

USB CABLE
Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003*
* Administrator's rights are required to install the software.

• The PS3 expansion kit is required to use the PS printer driver or the PPD driver.
• To install the PPD driver when Windows 98/Me is used, see "USING THE STANDARD WINDOWS PS PRINTER DRIVER
(Windows 98/Me/NT 4.0)" (page 22) and install the driver using the Add Printer Wizard.
• To use the port created when the printer driver is installed for fax data transfer, install the printer driver first and then install
the PC-Fax driver.

1 Make sure that a USB cable is not 4 Double-click the [Setup] icon ( ).
connected to your computer and the
machine.
5 The "SOFTWARE LICENSE" window
If a cable is connected, a Plug and Play window will will appear. Make sure that you
appear. If this happens, click the [Cancel] button to close
understand the contents of the license
the window and disconnect the cable.
agreement and then click the [Yes]
button.
The cable will be connected in step 14.

You can show the "SOFTWARE LICENSE" in a

different language by selecting the desired language
2 Insert the "Software CD-ROM" into your from the language menu. To install the software in the
computer's CD-ROM drive. selected language, continue the installation with that
Insert the "Software CD-ROM" that shows "Disc 1" on the language selected.
front of the CD-ROM.

6 Read the message in the "Welcome"

3 Click the [start] button, click [My window and then click the [Next]
Computer] ( ), and then double-click button.
the [CD-ROM] icon ( ).
In Windows 98/Me/2000, double-click [My Computer] and
then double-click the [CD-ROM] icon.

15
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

7 Click the [Printer Driver] button. 11 When you are asked if you wish to
To view information on the software, click the [Display install the display fonts, select an
Readme] button. answer and click the [Next] button.

12 Follow the on-screen instructions.

Read the message in the window that appears and click
the [Next] button.
When the installation completed screen appears, click
the [OK] button.

If you are using Windows 2000/XP/Server 2003

If a warning message regarding the Windows logo test
or digital signature appears, be sure to click the
[Continue Anyway] or [Yes] button.

13 Click the [Close] button in the window

of step 7.
When a message appears prompting you to connect the
8 Click the [Next] button. machine to your computer, click the [OK] button.

9 Click the [Custom installation] button. After the installation, a message prompting you to
restart your computer may appear. If this message
appears, click the [Yes] button to restart your
computer.

10 When you are asked how the printer is

connected, select [Connected to this
computer] and click the [Next] button.

16
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

14 Connect the machine to your computer 15 Installation of the PCL6 printer driver
with a USB cable. begins.
(1) Make sure that the machine is powered When the "Found New Hardware Wizard" appears,
on. select [Install the software automatically
(Recommended)], click the [Next] button, and follow the
(2) Connect the cable to the USB on-screen instructions.
connector (B type) on the machine.
The USB interface on the machine complies with If you are using Windows 2000/XP/Server 2003
the USB 2.0 (Hi-Speed) standard. Please purchase If a warning message regarding the Windows logo test
a shielded USB cable. or digital signature appears, be sure to click the
[Continue Anyway] or [Yes] button.

This completes the installation.

• After installing the printer driver, see "CONFIGURING
THE PRINTER DRIVER FOR THE OPTIONS
INSTALLED ON THE MACHINE" (page 23) to
configure the printer driver settings.
• If you are using the machine as a print server (with the
machine configured as a shared printer), see "USING
THE MACHINE AS A SHARED PRINTER" (page 20)
(3) Connect the other end of the cable to to install the printer driver on each of the client
the USB connector (A type) on your computers.
computer.
The machine is found and a Plug and Play window
appears.

When installing the PCL5c printer driver, PS printer driver, PPD driver, or PC-Fax driver
Installation is possible even after the USB cable has been connected.

1 Insert the "Software CD-ROM" into your 3 Double-click the [Setup] icon ( ).
computer's CD-ROM drive.
• If you are installing the printer driver, insert the
"Software CD-ROM" that shows "Disc 1" on the front of
4 The "SOFTWARE LICENSE" window
will appear. Make sure that you
the CD-ROM.
understand the contents of the license
• If you are installing the PC-Fax driver, insert the
"Software CD-ROM" that shows "Disc 2" on the front of agreement and then click the [Yes]
the CD-ROM. button.

2 Click the [start] button, click [My You can show the "SOFTWARE LICENSE" in a
Computer] ( ), and then double-click different language by selecting the desired language
the [CD-ROM] icon ( ). from the language menu. To install the software in the
selected language, continue the installation with that
In Windows 98/Me/2000, double-click [My Computer] and
language selected.
then double-click the [CD-ROM] icon.

17
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

5 Read the message in the "Welcome" 9 When you are asked how the printer is
window and then click the [Next] connected, select [Connected to this
button. computer] and click the [Next] button.

6 Click the [Printer Driver] button.

• To install the PC-Fax driver, click the [PC-Fax Driver]
button.
• To view information on the software, click the [Display
Readme] button.

10 When the model selection window

appears, select the model name of your
machine and click the [Next] button.

11 When the printer driver selection

window appears, remove the [PCL6]
checkmark and click the [PCL5c], [PS]
or [PPD] checkbox so that a checkmark
( ) appears, and then click the [Next]
button.
7 Click the [Next] button.

8 Click the [Custom installation] button.

• When the PC-Fax driver is being installed, this

screen does not appear. Go to the next step.
• The PS3 expansion kit is required to use the PS
printer driver.
• The [PPD] checkbox only appears if you are using
Windows 2000/XP/Server 2003.

18
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

12 Select whether or not you wish the 17 Click the [Close] button in the window
printer to be your default printer and of step 6.
click the [Next] button.
If you are installing multiple drivers, select the printer
After the installation, a message prompting you to
driver to be used as the default printer.
restart your computer may appear. If this message
If you do not wish to set one of the printer drivers as the
appears, click the [Yes] button to restart your
default printer, select [No].
computer.

13 When the printer name window This completes the installation.

• After installation, see "CONFIGURING THE PRINTER
appears, click the [Next] button.
DRIVER FOR THE OPTIONS INSTALLED ON THE
If you wish to change the printer name, enter the desired
MACHINE" (page 23) to configure the printer driver
name.
settings.
• After installation, change the port of the installed
14 When you are asked if you wish to drivers to the port used by the PCL6 printer driver.
install the display fonts, select [No] and The port used by the printer driver of the machine is
click the [Next] button. indicated by a checkmark on the [Ports] tab of the
printer driver properties window. (In Windows 98/Me,
When the PC-Fax driver is being installed, this screen
this is the port selected in [Print to the following port]
does not appear. Go to the next step.
on the [Details] tab.)
☞ CHANGING THE PORT (page 42)
15 Follow the on-screen instructions. • If you installed the PS printer driver or the PPD driver,
the PS display fonts can be installed from the
Read the message in the window that appears and click
the [Next] button. "PRINTER UTILITIES" CD-ROM that accompanies
Installation begins. the PS3 expansion kit. See "INSTALLING THE PS
DISPLAY FONTS" (page 40).

If you are using Windows 2000/XP/Server 2003

If a warning message regarding the Windows logo test
or digital signature appears, be sure to click the
[Continue Anyway] or [Yes] button.

16 When the installation completed screen

appears, click the [OK] button.

19
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

USING THE MACHINE AS A SHARED PRINTER

If you are going to use the machine as a shared printer on a Windows network with the printer driver or the PC-Fax
driver installed on a print server, follow the steps below to install the printer driver or the PC-Fax driver on the client
computers.

• Ask your network administrator for the server name and printer name of the machine on the network.
• For the procedure for configuring settings on the print server, see the operation manual or the Help file of the operating
system. The "print server" explained here is a computer that is connected directly to the machine, and "clients" are other
computers connected to the same network as the print server.
• Install the same printer driver on client computers as the printer driver that is installed on the print server.
• If the PPD driver is installed on the print server and the client computers are running Windows 98/Me/NT 4.0, see "USING
THE STANDARD WINDOWS PS PRINTER DRIVER (Windows 98/Me/NT 4.0)" (page 22) to install the printer driver using
the Add Printer Wizard.

1 Insert the "Software CD-ROM" into your 6 Click the [Printer Driver] button.
computer's CD-ROM drive. • To install the PC-Fax driver, click the [PC-Fax Driver]
• If you are installing the printer driver, insert the button.
"Software CD-ROM" that shows "Disc 1" on the front of • To view information on the software, click the [Display
the CD-ROM. Readme] button.
• If you are installing the PC-Fax driver, insert the
"Software CD-ROM" that shows "Disc 2" on the front of
the CD-ROM.

2 Click the [start] button, click [My

Computer] ( ), and then double-click
the [CD-ROM] icon ( ).
In Windows 98/Me/NT 4.0/2000, double-click [My
Computer] and then double-click the [CD-ROM] icon.

3 Double-click the [Setup] icon ( ).

4 The "SOFTWARE LICENSE" window

will appear. Make sure that you
understand the contents of the license
agreement and then click the [Yes] 7 Click the [Next] button.
button.

5 Read the message in the "Welcome"

window and then click the [Next]
button.

20
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

8 Click the [Custom installation] button. 11 When the model selection window
appears, select the model name of your
machine and click the [Next] button.
If you are installing the PC-Fax driver, go to step 13.

12 If you are installing the PCL, the PS

driver or the PPD driver, select the
printer driver to be installed when the
printer driver selection window appears
and click the [Next] button.
Be sure to select the same printer driver as the printer
9 Select [Shared Printer] and click the driver installed on the print server.
[Next] button.

13 Follow the on-screen instructions.

10 Select the machine (configured as a
shared printer). After the installation, a message prompting you to
restart your computer may appear. If this message
appears, click the [Yes] button to restart your
computer.

This completes the installation.

If you installed the PS printer driver or the PPD driver,
the PS display fonts can be installed from the "PRINTER
UTILITIES" CD-ROM that accompanies the PS3
expansion kit. See "INSTALLING THE PS DISPLAY
FONTS" (page 40).
(1) (2)
(1) Select the machine (configured as a
shared printer) from the list.
You can also click the [Add Network Port] button
and select the printer to be shared (the machine) by
browsing the network in the window that appears.

(2) Click the [Next] button.

If the shared printer does not appear in the list, check

the settings on the print server.

21
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

USING THE STANDARD WINDOWS PS PRINTER

DRIVER (Windows 98/Me/NT 4.0)
If the PS3 expansion kit is installed on the machine and you wish to use the standard Windows 98/Me/NT 4.0 PS printer
driver, follow the steps below to install the PPD driver using the Add Printer Wizard.

• If you are using Windows 2000/XP/Server 2003, you can install the PPD driver from the installer.
• Be sure to view the Readme file (Readme.txt) before installing the PPD driver. The Readme file is in the [EnglishA] folder
on the "Software CD-ROM". For the location of the folder, see step 4.

1 Click the [Start] button, select 4 Follow the on-screen instructions.

[Settings] and then click [Printers]. When you are asked to specify the path of the PPD file,
enter the path as follows.
Substitute the letter of your CD-ROM drive for "R" in the
2 Insert the "Software CD-ROM" into your following paths.
computer's CD-ROM drive.
Operating system PPD file path
Insert the "Software CD-ROM" that shows "Disc 1" on the
front of the CD-ROM. Windows 98/Me R:\Drivers\Printer
\EnglishA\PPD\9XME

3 Double-click the [Add printer] icon. Windows NT 4.0 R:\Drivers\Printer

\EnglishA\PPD\NT40
The "Add Printer Wizard" will appear.

After installation, see "CONFIGURING THE PRINTER

DRIVER FOR THE OPTIONS INSTALLED ON THE
MACHINE" (page 23) to configure the printer driver
settings.

X Installing the resident font information (Windows 98/Me)

If you have installed the PPD driver on Windows 98/Me and will be using the resident fonts in the machine, you must
install the resident font information. Follow the procedure below to install the resident font information.

• Before installing the resident font information, be sure to install the PPD driver.
• In the event that a resident font cannot be selected in a software application, install the resident font information again.

1 Insert the "Software CD-ROM" into your 3 Double-click the [Drivers] folder, the
computer's CD-ROM drive. [Printer] folder, the [EnglishA] folder,
Insert the "Software CD-ROM" that shows "Disc 1" on the the [PPD] folder, the [9XME] folder, and
front of the CD-ROM. then [PFMSetup.exe].

2 Double-click [My Computer] ( ) and 4 Follow the on-screen instructions.

then double-click the [CD-ROM] icon After the resident font information has been installed,
( ). restart your computer.

22
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

CONFIGURING THE PRINTER DRIVER FOR THE

OPTIONS INSTALLED ON THE MACHINE
After installing the printer driver, you must configure the printer driver settings appropriately for the options that have
been installed and the size and type of paper loaded in the machine. Follow the steps below to configure the printer
driver.

If the PPD driver is installed, see "When the PPD driver is installed" (page 25).

X When the PCL printer driver or PS printer driver is installed

1 Click the [start] button and then click 3 Click the [Configuration] tab.
[Printers and Faxes]. In Windows 98/Me, click the [Setup] tab and then click
In Windows 98/Me/NT 4.0/2000, click the [Start] button, the [Configuration] tab in the window that appears.
select [Settings], and then click [Printers].

4 Click the [Auto Configuration] button.

If [Printers and Faxes] does not appear in the [start] The settings are automatically configured based on the
menu in Windows XP, click the [start] button, click detected machine status.
[Control Panel], click [Printers and Other Hardware],
and then click [Printers and Faxes].

2 Open the printer properties window.

(2) (1)

(3)
(1) Click the printer driver icon of the
machine.
(2) Click the [File] menu.
(3) Select [Properties].

23
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

5 Configure the image of the machine.

An image of the machine is formed in the printer driver
configuration window based on the options that are
installed.

(1) (2)
(1) Select the options that are installed on
the machine.
(2) Click the [OK] button.

If you click the [Cancel] button, the settings

automatically configured in Step 4 are canceled and
automatic configuration stops.

6 Click the [OK] button in the printer

properties window.

If automatic configuration fails, configure the settings manually.

• You can check the options that are installed and the tray settings by printing out the "All Customs Setting List" in the
system settings of the machine. Follow these steps to print out the "All Custom Setting List": Press the [SYSTEM
SETTINGS] key, touch the [List Print (User)] key, and then touch the [All Custom Setting List] key.
• Click the [Set Tray Status] button, the [Paper Type Name] button, and the [Set Tandem Print]* button to check the settings
of each.
Set Tray Status: The "Tray Settings" in "Paper Tray Settings" in system settings of the machine are reflected in the
settings shown here. Specify the size and type of paper loaded in each tray.
Paper Type Name: The "Paper Type Registration" settings in "Paper Tray Settings" in the system settings of the machine
are reflected in the settings shown here. If a user type name (1 to 7) was changed, enter the changed
name.
Set Tandem Print*: Enter the setting (the IP address of the slave machine) in "Tandem Connection Setting" in the system
settings (administrator) of the machine.
* "Set Tandem Print" can only be configured when the printer driver is installed using a "Standard installation" or a "Custom
installation" with "LPR Direct Print" selected.

24
 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER

X When the PPD driver is installed

1 Click the [start] button and then click 3 Configure the printer driver for the
[Printers and Faxes]. options installed on the machine.
In Windows 98/Me/NT 4.0/2000, click the [Start] button,
(1)
select [Settings], and then click [Printers].

If [Printers and Faxes] does not appear in the [start]

menu in Windows XP, click the [start] button, click
[Control Panel], click [Printers and Other Hardware],
and then click [Printers and Faxes].

2 Open the printer properties window.

(2) (1)

(2) (3)
(1) Click the [Device Settings] tab.
In Windows 98/Me, click the [Device Options] tab.

(2) Configure each item based on the

machine configuration.
(3) The items and the procedures for configuring the
(1) Click the printer driver icon of the items vary depending on the operating system
version.
machine.
(3) Click the [OK] button.
(2) Click the [File] menu.
(3) Select [Properties].
You can check the options that are installed on the
machine by printing out the "All Custom Setting List" in
the system settings. Follow these steps to print out the
"All Custom Setting List": Press the [SYSTEM
SETTINGS] key, touch the [List Print (User)] key, and
then touch the [All Custom Setting List] key.

25
 INSTALLING THE PRINTER STATUS
MONITOR
Printer Status Monitor is a printer utility that allows general users to check the current status of the machine on their
computer screen, such as whether or not the machine is ready to print. The Printer Status Monitor shows error
information (paper misfeeds and other error conditions), printer configuration information in the form of an image (the
number of trays and whether or not a finisher or other device is installed), the paper sizes that can be used, and the
amount of paper remaining.

The Printer Status Monitor cannot be used in the following situations:

• When the machine is connected by a USB cable.
• When printing to the machine using the IPP function.

Supported operating systems: Windows 98/Me/NT 4.0*/2000*/XP*/Server 2003*

* Administrator's rights are required to install the software.

1 Insert the "Software CD-ROM" into your 5 Read the message in the "Welcome"
computer's CD-ROM drive. window and then click the [Next]
Insert the "Software CD-ROM" that shows "Disc 1" on the button.
front of the CD-ROM.

6 Click the [Printer Status Monitor] button.

2 Click the [start] button, click [My To view information on the software, click the [Display
Computer] ( ), and then double-click Readme] button.
the [CD-ROM] icon ( ).
In Windows 98/Me/NT 4.0/2000, double-click [My
Computer] and then double-click the [CD-ROM] icon.

3 Double-click the [Setup] icon ( ).

4 The "SOFTWARE LICENSE" window

will appear. Make sure that you
understand the contents of the license
agreement and then click the [Yes]
button.

You can show the "SOFTWARE LICENSE" in a

different language by selecting the desired language
from the language menu. To install the software in the
selected language, continue the installation with that
language selected.

26
 INSTALLING THE PRINTER STATUS MONITOR

7 Follow the on-screen instructions.

8 When the installation completed screen

appears, click the [Finish] button.
To have the Printer Status Monitor start automatically
when your computer is started, select the [Add this
program to your Startup folder] checkbox and click
the [Finish] button.

9 Click the [Close] button in the window

of step 6.

After the installation, a message prompting you to

restart your computer may appear. If this message
appears, click the [Yes] button to restart your
computer.

This completes the installation.

For the procedures for using the Printer Status Monitor, see the Help file. Follow these steps to view the Help file:
Click the Windows [start] button, select [All Programs] ([Programs] in versions of Windows other than Windows
XP/Server 2003), select [SHARP Printer Status Monitor] and then select [Help].

27
 INSTALLING THE SCANNER DRIVER
The scanner driver (TWAIN driver) can only be used when the machine is connected to a network. When the scanner
driver is installed, PC scan mode of the image send function can be used.
Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003*
* Administrator's rights are required to install the software.

1 Insert the "Software CD-ROM" into your 6 Click the [Scanner Driver (TWAIN)]
computer's CD-ROM drive. button.
Insert the "Software CD-ROM" that shows "Disc 2" on the To view information on the software, click the [Display
front of the CD-ROM. Readme] button.

2 Click the [start] button, click [My

Computer] ( ), and then double-click
the [CD-ROM] icon ( ).
If you are using Windows 98/Me/2000, double-click [My
Computer], and then double-click the [CD-ROM] icon.

3 Double-click the [Setup] icon ( ).

4 The "SOFTWARE LICENSE" window

will appear. Make sure that you
understand the contents of the license
agreement and then click the [Yes]
button.
7 Follow the on-screen instructions.
Read the message in the window that appears and click
You can show the "SOFTWARE LICENSE" in a
the [Next] button.
different language by selecting the desired language
from the language menu. To install the software in the
selected language, continue the installation with that
language selected. 8 When the finish setup window appears,
click the [OK] button.

5 Read the message in the "Welcome"

window and then click the [Next]
button.

28
 INSTALLING THE SCANNER DRIVER

9 Click the [Close] button in the window 12 Select the IP address of the machine
of step 6. from the "Address" menu and click the
[OK] button.
• Be sure to ask your system administrator (network
After the installation, a message prompting you to
administrator) for the IP address of the machine.
restart your computer may appear. If this message
appears, click the [Yes] button to restart your • The name (host name) or IP address of the machine
computer. can be directly entered in "Address".
• If the port number used by the scanner function of the
machine has been changed, enter a colon ":" following
This completes the installation. Next, configure the the IP address and then enter the port number.
(Normally the port number does not need to be
IP address of the machine in the scanner driver.
entered.)
When the scanner driver is installed, the "Select Device"
utility is also installed.
The IP address of the machine is configured in the
scanner driver using "Select Device".

10 Click the [start] button, select [All

Programs] ([Programs] in versions of
Windows other than Windows
XP/Server 2003), select [SHARP MFP
TWAIN K], and then select [Select
13 Click the [OK] button.

Device].

11 Click the [Add] button.

This completes the configuration of the scanner

driver.

29
 SETUP IN A MACINTOSH
3 ENVIRONMENT
This section explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer
driver settings. The procedures vary by operating system version.
☞ MAC OS X (v10.3.3 TO 10.4): this page
☞ MAC OS X (v10.2.8): page 33
☞ MAC OS X (v10.1.5): page 36
☞ MAC OS 9.0 TO 9.2.2: page 38
• The PS3 expansion kit is required to use the machine as a printer in a Macintosh environment. In addition,
the printer function can only be used when the machine is connected to a network. The printer function
cannot be used when the machine is connected with a USB cable.
• The scanner driver and PC-Fax driver cannot be used in a Macintosh environment.

MAC OS X (v10.3.3 TO 10.4)

1 Insert the "Software CD-ROM" into your 5 Double-click the [MX-PBX1] icon ( ).
computer's CD-ROM drive.
Insert the "Software CD-ROM" that shows "Disc 2" on the
front of the CD-ROM.
6 Click the [Continue] button.

2 Double-click the [CD-ROM] icon ( ) on

the desktop.

3 Double-click the [MacOSX] folder.

4 Double-click the [Version 10.3] folder.

If you are using Mac OS X v10.4, double-click the
[Version 10.4] folder.

30
 MAC OS X (v10.3.3 TO 10.4)

7 The License Agreement window will 11 Select [Utilities] from the [Go] menu.
appear. Make sure that you understand
the contents of the license agreement
and then click the [Continue] button.
A message will appear asking you if you agree to the
terms of the license. Click the [Agree] button.

If the license appears in the different language,

change the language in the language menu.

8 Select the hard drive where the PPD file

will be installed and click the [Continue] 12 Double-click the [Printer Setup Utility]
button. icon ( ).
Be sure to select the hard drive on which your operating
system is installed.
If this is the first time you are installing a printer driver
on your computer, a confirmation message will
appear. Click the [Add] button.

13 Click [Add].

9 Click the [Install] button.

Installation begins.

If the "Authenticate" window appears, enter the

password and click the [OK] button.

10 When the message "The software was

successfully installed" appears in the
installation window, click the [Close] button.

This completes the installation of the software. Next,

configure the printer driver settings.

31
MAC OS X (v10.3.3 TO 10.4)

14 Configure the printer driver. 15 Display printer information.

(1) (2)
(1)
(2)

(3) (1) Click the machine's name.

(4) (2) Click [Show Info].
(1) Select [AppleTalk].
• If multiple AppleTalk zones are displayed, select 16 Select the machine configuration.
the zone that includes the printer from the menu. If you selected [Auto Select] in (3) of step 14, the
• If you are using Mac OS X v10.4, click the machine configuration is detected and automatically
[Default Browser] icon. configured. Check the configured settings to make sure
(2) Click the machine's model name. they are correct.
The machine's model name usually appears as (4)
[SCxxxxxx]. ("xxxxxx" is a sequence of characters
that varies depending on your model.) (1)

(3) Select [Auto Select].

If you are using Mac OS X v10.4, make sure that
the PPD file of your model is selected. (2)

(4) Click the [Add] button.

The PPD file of the machine is automatically
selected and the peripheral devices installed on the
machine are detected and automatically configured.

(3)
• [IP Printing] can be selected (in Mac OS X v10.4 the
[IP Printer] icon can be clicked) in (1) to print to the
machine over a network using the IPP function. (1) Select [Installable Options].
When the machine is in a remote location, this (2) Select the options that are installed on
function can be used in place of the fax function to
the machine.
print a higher quality image than a fax. If you wish to
use the IPP function, follow these steps to configure (3) Click the [Apply Changes] button.
the printer driver.
(1) Select [Internet Printing Protocol] in "Printer
(4) Click to close the window.
Type" ("Protocol" in Mac OS X v10.4). Enter the
address of the machine (IP address or domain
You can check the options that are installed on the
name) and the "Queue Name" (enter "lp" in
machine by printing out the "All Custom Setting List" in
"Queue Name").
the system settings. Follow these steps to print the "All
(2) Select [Sharp] in "Printer Model" ("Print Using"
Custom Setting List":
in Mac OS X v10.4) and click the PPD file of
Press the [SYSTEM SETTINGS] key, touch the [List
your model.
Print (User)] key, and then touch the [All Custom
(3) Click the [Add] button.
Setting List] key.
• The PPD file is installed in the following folders on
the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] -
This completes the configuration of the printer
[Resources] - [en.lproj]
driver.

32
 MAC OS X (v10.2.8)
If Mac OS X v10.2 has not been updated to version 10.2.8, be sure to update to version 10.2.8 before installing the PPD
file. For information on how to update, see the Help file on your Macintosh computer.

1 Insert the "Software CD-ROM" into your 8 Select the hard drive where the PPD file
computer's CD-ROM drive. will be installed and click the [Continue]
Insert the "Software CD-ROM" that shows "Disc 2" on the button.
front of the CD-ROM. Be sure to select the hard drive on which your operating
system is installed.

2 Double-click the [CD-ROM] icon ( ) on

the desktop.

3 Double-click the [MacOSX] folder.

4 Double-click the [Version 10.2] folder.

5 Double-click the [MX-PBX1] icon ( ).

If the "Authenticate" window appears, enter the

9 Click the [Install] button.
Installation begins.
password and click the [OK] button.

6 Click the [Continue] button.

10 When the message "The software was

successfully installed" appears in the
installation window, click the [Close]
button.
7 The License Agreement window will
appear. Make sure that you understand
the contents of the license agreement This completes the installation of the software. Next,
configure the printer driver settings.
and then click the [Continue] button.
A message will appear asking you if you agree to the
terms of the license. Click the [Agree] button.

If the license appears in the different language,

change the language in the language menu.

33
MAC OS X (v10.2.8)

11 Select [Applications] from the [Go] 15 Configure the printer driver.

menu.
(1)

(2)

(3)

(4)

(5)
12 Double-click the [Utilities] folder.
(1) Select [AppleTalk].
13 Double-click the [Print Center] icon ( ) If multiple AppleTalk zones are displayed, select the
zone that includes the printer from the menu.

(2) Click the machine's model name.

If this is the first time you are configuring the printer
The machine's model name usually appears as
driver on your computer, a message to confirm the
[SCxxxxxx]. ("xxxxxx" is a sequence of characters
addition of a printer will appear. Click the [Add] button.
that varies depending on your model.)

(3) Select [Sharp].

14 Click [Add].
(4) Click the PPD file for your model.
(5) Click the [Add] button.

• [IP Printing] can be selected in (1) to print to the

machine over a network using the IPP function.
When the machine is in a remote location, this
function can be used in place of the fax function to
print a higher quality image than a fax. If you wish to
use the IPP function, follow these steps to configure
the printer driver.
(1) Enter the address of the machine (IP address or
domain name) in "Printer's Address".
(2) Select [Sharp] in "Printer Model" and click the
PPD file of your model.
(3) Click the [Add] button.
• The PPD file is installed in the following folders on
the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] -
[Resources] - [en.lproj]

34
 MAC OS X (v10.2.8)

16 Click the name of the machine in the 18 Select the machine configuration.
"Printer List" window.
(4)

(1)

(2)

17 Select [Show Info] from the [Printers]

menu. (3)

(1) Select [Installable Options].

(2) Select the options that are installed on
the machine.
(3) Click the [Apply Changes] button.
(4) Click to close the window.

You can check the options that are installed on the

machine by printing out the "All Custom Setting List" in
the system settings. Follow these steps to print the "All
Custom Setting List":
Press the [SYSTEM SETTINGS] key, touch the [List
Print (User)] key, and then touch the [All Custom
Setting List] key.

This completes the configuration of the printer

driver.

35
 MAC OS X (v10.1.5)
If Mac OS X v10.1 has not been updated to version 10.1.5, be sure to update to version 10.1.5 before installing the PPD
file. For information on how to update, see the Help file on your Macintosh computer.

1 Insert the "Software CD-ROM" into your 8 Select the hard drive where the PPD file will
computer's CD-ROM drive. be installed and click the [Continue] button.
Insert the "Software CD-ROM" that shows "Disc 2" on the Be sure to select the hard drive on which your operating
front of the CD-ROM. system is installed.

2 Double-click the [CD-ROM] icon ( ) on

the desktop.

3 Double-click the [MacOSX] folder.

4 Double-click the [Version 10.1] folder.

5 Double-click the [MX-PBX1] icon ( ).

9 Click the [Install] button.
Installation begins.
If the "Authorization" window appears, click the lock
icon ( ), enter the password, and click the [OK]
button.

6 Click the [Continue] button.

10 When the message "The software was

successfully installed" appears in the
installation window, click the [Close] button.

This completes the installation of the software. Next,

configure the printer driver settings.
7 The License Agreement window will
appear. Make sure that you understand
the contents of the license agreement 11 Select [Applications] from the [Go]
and then click the [Continue] button. menu.
A message will appear asking you if you agree to the
terms of the license. Click the [Agree] button.

If the license appears in the different language,

change the language in the language menu.

36
 MAC OS X (v10.1.5)

12 Double-click the [Utilities] folder. 16 Select the PPD file of the machine.

13 Double-click the [Print Center] icon ( ).

If this is the first time you are configuring the printer

driver on your computer, a message to confirm the (1)
addition of a printer will appear. Click the [Add] button
and go to step 15.

(2)

14 Click the [Add Printer] button. (1) Click the PPD file for your model.
Click [Startup disk name] - [Library] - [Printers] -
[PPDs] - [Contents] - [Resources] - [en.lproj], and
then select the PPD file for your model.

(2) Click the [Choose] button.

17 Click the [Add] button.

15 Configure the printer driver.

(1)

(2)

(3)
This completes the configuration of the printer
driver.
(1) Select [AppleTalk].
If multiple AppleTalk zones are displayed, select the
zone that includes the printer from the menu.

(2) Click the machine's model name.

The machine's model name usually appears as
[SCxxxxxx]. ("xxxxxx" is a sequence of characters
that varies depending on your model.)

(3) Select [Other].

[LPR Printers using IP] can be selected in (1) to print

to the machine over a network using the IPP function.
When the machine is in a remote location, this
function can be used in place of the fax function to
print a higher quality image than a fax. If you wish to
use the IPP function, follow these steps to configure
the printer driver.
(1) Enter the address of the machine (IP address or
domain name) in "LPR Printer's Address".
(2) Select [Other] in "Printer Model".

37
 MAC OS 9.0 TO 9.2.2
If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8"
checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with
your Macintosh computer.

1 Insert the "Software CD-ROM" into your 8 Select [Chooser] from the Apple Menu.
computer's CD-ROM drive.
Insert the "Software CD-ROM" that shows "Disc 2" on the
front of the CD-ROM.
9 Create a printer.
(1)
(2)
2 Double-click the [CD-ROM] icon ( ) on
the desktop.

3 Double-click the [MacOS] folder.

(3)
4 Double-click the [Installer] icon ( ).

(1) Click the [LaserWriter 8] icon.

5 Click the [Install] button. If multiple AppleTalk zones are displayed, select the
zone that includes the printer.

(2) Click the machine's model name.

The machine's model name usually appears as
[SCxxxxxx]. ("xxxxxx" is a sequence of characters
that varies depending on your model.)

(3) Click the [Create] button.

6 The License Agreement window will
appear. Make sure that you understand
the contents of the license agreement
and then click the [Yes] button.

7 Read the message in the window that

appears and click the [Continue]
button.
Installation of the PPD file begins.
After the installation, a message prompting you to restart
your computer will appear. Click the [OK] button and
restart your computer.

This completes the installation of the software. Next,

configure the printer driver settings.

38
 MAC OS 9.0 TO 9.2.2

10 Select the PPD file. 13 Select the machine configuration.

(2)
(1)
(1)

(3)
(2)
(1) Select the options that are installed on
the machine.
(2) Select [Options 2] from the menu to
(1) Click the PPD file for your model. change the screen and continue
selecting the options that have been
(2) Click the [Select] button.
installed on the machine.
In the [Options 2] screen, select whether or not a
• If the above dialog box does not appear and you "Right Tray" is installed.
return to the "Chooser" dialog box, follow these
(3) Click the [OK] button.
steps to select the PPD file manually.
(1) Make sure that the machine is selected in the
"Select a Post Script Printer" list, and then click You can check the options that are installed on the
the [Setup] button followed by the [Select PPD] machine by printing out the "All Custom Setting List" in
button. the system settings. Follow these steps to print the "All
(2) Select the PPD file for your model and click the Custom Setting List":
[Open] button. Press the [SYSTEM SETTINGS] key, touch the [List
(3) Click the [OK] button. Print (User)] key, and then touch the [All Custom
• The PPD file is installed in the [Printer Descriptions] Setting List] key.
folder in the [Extensions] folder.

14 Click the [OK] button in the window of

11 Make sure that the machine is selected step 12 to close the window.
in the "Select a PostScript Printer" list
and then click the [Setup] button.
15 Click the close box ( ) to close the
"Chooser".
12 Click the [Configure] button.
This completes the configuration of the printer
driver.
You can install the screen fonts from the "PRINTER
UTILITIES" CD-ROM that accompanies the PS3
expansion kit. See "INSTALLING THE PS DISPLAY
FONTS" (page 40).

To automatically configure the settings based on the

installed machine options that are detected, click the
[Auto Setup] button.

39
 4 USEFUL INFORMATION
This chapter explains how to install PS display fonts and how to change the printer driver port in Windows.

INSTALLING THE PS DISPLAY FONTS

Fonts that can be used by the PS printer driver are contained on the "PRINTER UTILITIES" CD-ROM that accompanies
the PS3 expansion kit. Install these fonts as needed for the PS printer driver.

WINDOWS ENVIRONMENT
1 Insert the "PRINTER UTILITIES" 6 Click the [PS Display Font] button.
CD-ROM that accompanies the PS3
expansion kit into your computer's
CD-ROM drive.

2 Click the [start] button, click [My

Computer] ( ), and then double-click
the [CD-ROM] icon ( ).
If you are using Windows 98/Me/NT 4.0/2000,
double-click [My Computer], and then double-click the
[CD-ROM] icon.

3 Double-click the [Setup] icon ( ).

4 The "SOFTWARE LICENSE" window

will appear. Make sure that you
understand the contents of the license
agreement and then click the [Yes]
7 Follow the on-screen instructions.

button.
8 Click the [Close] button in the screen of
step 6.
5 Read the message in the "Welcome"
window and then click the [Next]
button.

40
 INSTALLING THE PS DISPLAY FONTS

MACINTOSH ENVIRONMENT (Mac OS 9.0 to 9.2.2)

Macintosh screen fonts are contained in the [Font] folder of the "PRINTER UTILITIES" CD-ROM that accompanies the
PS3 expansion kit. Copy the fonts that you wish to install to the [System Folder] of the startup disk.

If you experience problems that may be due to the installed screen fonts, immediately delete the installed fonts from the
system.

41
 CHANGING THE PORT
When using the machine in a Windows environment, follow the steps below to change the port when you have changed
the IP address of the machine or have installed the PC-Fax driver when the machine is connected with a USB cable.

1 Click the [start] button and then click 3 Adding or changing a port.
[Printers and Faxes].
In Windows 98/Me/NT 4.0/2000, click the [Start] button,
select [Settings], and then click [Printers].

(2) (1)
If [Printers and Faxes] does not appear in the [start] (1) Click the [Ports] tab.
menu in Windows XP, click the [start] button, click
In Windows 98/Me, click the [Details] tab.
[Control Panel], click [Printers and Other Hardware],
and then click [Printers and Faxes]. (2) Click the [Add Port] button.

2 Open the printer properties window. To change to a previously created port such as USB
port, select the desired port (USB001, etc.) from the
(2) (1) list and click the [Apply] button. This changes the port.

(3)
(1) Click the printer driver icon of the
machine.
(2) Click the [File] menu.
(3) Select [Properties].

42
 CHANGING THE PORT

4 Select [SC2 TCP/IP Port] and then click 5 Create the new port.
the [New Port] button.
In Windows 98/Me, select [Other], [SC2 TCP/IP Port],
and then click the [OK] button.

• The "SC2 TCP/IP Port" is added when the printer

driver is installed using a "Standard installation", or (1) (2) (3) (4)
a "Custom installation" with "LPR Direct Print"
selected. (1) Enter the machine's IP address.
• If the printer driver is installed using a "Custom
installation" with "IPP" selected, the [SC-Print2005
(2) Make sure that [LPR] is selected.
Port] is added. If you need to change the printer port (3) Make sure that [lp] is entered.
when the machine is connected to an intranet or a
wide area network (WAN) using the IPP function, (4) Click the [OK] button.
select [SC-Print2005 Port], click the [New Port]
button (the [OK] button in Windows 98/Me), and
follow the on-screen instructions to create the port 6 Click the [Close] button in the screen of
again. step 4.
In Windows 98/Me, this step is not required. Go to the
next step.

7 Make sure the created printer port is

selected in the printer properties
window and then click the [Apply]
button.

CHECKING THE IP ADDRESS OF THE MACHINE

You can check the IP address of the machine by printing out the "All Custom Setting List" in the system settings. Follow
these steps to print out the "All Custom Setting List".
Press the [SYSTEM SETTINGS] key, touch the [List Print (User)] key, and then touch the [All Custom Setting List] key.

43
Sharpdesk(Pastel)_install_E.book 1 ページ ２００５年７月２５日 月曜日 午後２時３５分

Sharpdesk

INSTALLATION GUIDE

Please keep this manual as the information mentioned

below is very important.

Sharpdesk Serial Numbers

This product can only be installed on a number of

computers equal to the number of licenses. Any
additional computers will require additional licenses.
Sharpdesk(Pastel)_install_E.book 0 ページ ２００５年７月２５日 月曜日 午後２時３５分

Please read
● The explanations in this manual assume that the person who will install the product and the users
of the product have a working knowledge of Microsoft Windows.
● For detailed information on the software in the CD-ROM, please view the user's guide (PDF
format) that is included on the CD-ROM.
● For information on the operating system, please refer to your operating system manual or the
online Help function.
● The explanations of screens and procedures in this manual are for Windows XP. The screens
may vary depending on your Windows version and settings.
Warranty
While every effort has been made to make this operation manual as accurate and helpful as
possible, SHARP Corporation makes no warranty of any kind with regard to its content. All
information included herein is subject to change without notice. SHARP is not responsible for any
loss or damages, direct or indirect, arising from or related to the use of this operation manual.

© Copyright SHARP Corporation 2005. All rights reserved. Reproduction, adaptation or translation
without prior written permission is prohibited, except as allowed under copyright laws.

Trademark information
● Sharpdesk is a trademark of Sharp Corporation.
● Microsoft Windows operating system is a registered trademark or trademark of the Microsoft
Corporation in the U.S.A. and other countries.
● Windows 98, Windows Me, Windows 2000, and Windows XP are registered trademarks or
trademarks of Microsoft Corporation in the U.S.A. and other countries.
● Netscape Navigator is a trademark of Netscape Communications Corporation.
● Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Reader are registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and other countries.
● All other company names and product names appearing in this manual are the trademarks of their
respective owners.

Table of Contents
Sharpdesk CD-ROM (for Windows)................................................................... 1
Software Programs .................................................................................................................. 1
Sharpdesk (Desktop Document Management Software)...................................................... 1
Network Scanner Tool .......................................................................................................... 1
SHARP TWAIN AR/DM ........................................................................................................ 1
User's Guides for Software Programs ................................................................................... 2
Installing the Software Program ............................................................................................. 3
Installing Sharpdesk and Network Scanner Tool .................................................................. 3
Installing SHARP TWAIN AR/DM ......................................................................................... 5
Uninstalling the Software Program ........................................................................................ 5
Uninstalling the software program from the Control Panel ................................................... 5
Sharpdesk_install_E.fm 1 ページ ２００５年８月５日 金曜日 午後１時２５分

Sharpdesk CD-ROM (for Windows)

The CD-ROM contains the following software programs:
● Sharpdesk* (Desktop Document Management Software)
● Network Scanner Tool
● SHARP TWAIN AR/DM (Twain driver)
● OmniPage Pro Trial (ScanSoft, inc.)
* Sharpdesk can only be installed on the number of computers indicated in "Sharpdesk Serial
Numbers" on the cover of this manual. If you need to install Sharpdesk on additional computers,
please purchase the optional license kit.
(If the version of the software on the CD-ROM in the license kit is different from the version of
the software on the CD-ROM that accompanies the machine, it is recommended that you use
the newest version of the software.)

Software Programs
For detailed information on each of the software programs, please refer to the user's guides on the
CD-ROM. To view the manuals in PDF format, Acrobat® Reader or Adobe® ReaderTM of Adobe
Systems Incorporated is required. If neither program is installed on your computer, the programs
can be downloaded from the following URL: http://www.adobe.com/
Sharpdesk (Desktop Document Management Software)
Sharpdesk lets you manage a variety of electronic information such as scanned image data from a
Digital Laser Copier/Printer or documents created using word processing or spreadsheet
application software. Some of the important features of Sharpdesk are:
● Sharpdesk works with your scanner to let you read paper documents into your computer using a
full-featured set of scanning controls and options.
● Sharpdesk makes editing of your images and documents quick and easy.
● A text image scanned into Sharpdesk can be converted into editable text for use with your favorite
word processor. Sharpdesk uses an advanced Optical Character Recognition (OCR) engine that
even preserves your document layouts.
● Distributing documents by e-mail or printing a hard copy is as easy as dragging a file onto an icon
on the Sharpdesk OutputZone.
● Multiple files can be combined together into a single new file. After creating a combination file,
the page order can be changed or new pages added.
● You can search for an image or text file using a single word, phrase, or list of words. You can also
perform a detailed search by specifying the file type, modified data, or a keyword.
● A color image scanned on the machine can be saved as a PDF file using a high compression ratio to reduce the
file size. (To view a PDF file saved using a high compression ratio, the latest version of Adobe Reader is required.)
Network Scanner Tool
This is a utility that helps you use Scan to Desktop. It configures the necessary settings in the Digital
Laser Copier/Printer and client computer to receive data. In addition, Network Scanner Tool will
automatically start Sharpdesk upon receiving image data.
The scanned image received by your computer can automatically be:
● Saved in a folder.
● Passed to the application set in Network Scanner Tool.
● Sent as e-mail.
● Saved in Sharpdesk.

SHARP TWAIN AR/DM

SHARP TWAIN AR/DM imports image data from a Twain interface into a Twain-compliant
application. SHARP TWAIN AR/DM has the following features:
● A selected range of the image data can be imported.
● The image can be rotated when imported.

1
Sharpdesk(Pastel)_install_E.book 2 ページ ２００５年７月２５日 月曜日 午後２時３５分

Sharpdesk CD-ROM (for Windows)

User's Guides for Software Programs

The Manual folder in the CD-ROM contains user's guides (in PDF format) for each of the software
programs.
● Sharpdesk Installation Guide
● Sharpdesk User's Guide
● Network Scanner Tool User's Guide
● SHARP TWAIN AR/DM User's Guide

In addition to explaining how to use the programs, the user's guides also give detailed instructions
for installing and setting up the programs. Be sure to read the user's guides before installing the
programs.

2
Sharpdesk(Pastel)_install_E.book 3 ページ ２００５年７月２５日 月曜日 午後２時３５分

Sharpdesk CD-ROM (for Windows)

Installing the Software Program

Note the following when installing the software program from the CD-ROM:
● Be sure to check the system requirements for installation of each of the software programs in the
user's guides and on the Information screen during installation.
● The user's guides give detailed instructions for installing and setting up the programs. Be sure to
read the user's guides before installing the programs. In particular, if you are going to use
Network Scanner Tool, be sure to carefully read the instructions regarding network preparation
and setup procedures before installing the program. The network administrator should verify that
network preparation has been carried out correctly.
● If you are going to send an original scanned with the Digital Laser Copier/Printer to a computer
(Scan to Desktop), Network Scanner Tool must be installed.
● If you perform a standard installation of Sharpdesk (select "Typical" in the Setup Type selection
screen), Network Scanner Tool will be also be installed, alternatively you can also select
"Custom" installation and install only Network Scanner Tool.
● If Internet Explorer 6.0 or later is not installed on your computer, see the installation procedure
for Internet Explorer in the Readme file (Readme.txt) in the root folder of the "Disc 2" CD-ROM.
● If you intend to install SHARP TWAIN AR/DM, install Network Scanner Tool first. SHARP TWAIN
AR/DM cannot be installed alone.
● The contents of the Information screens that appear during installation can also be found in the
ReadMe files on the same CD-ROM. The ReadMe file for Sharpdesk is located in the root folder
of the CD-ROM, and the ReadMe file for SHARP TWAIN AR/DM is located in the Twain folder.

Installing Sharpdesk and Network Scanner Tool

1 Quit any software applications and/or resident programs that are

running on your computer.

2 Insert the "Disc 1" CD-ROM into your CD-ROM drive.

● The Sharpdesk installation screen appears. Proceed to step 5.
● If the screen does not appear, proceed to step 3.

3 Click the "start" button and then click "My Computer" (

● In Windows 98/Me/2000, double click "My Computer".
).

4 Double click the CD-ROM icon ( ). The Sharpdesk installer starts.

3
Sharpdesk(Pastel)_install_E.book 4 ページ ２００５年７月２５日 月曜日 午後２時３５分

Sharpdesk CD-ROM (for Windows)

5 Follow the instructions on the screen.

6 When the "Customer Information" window appears, enter the

serial number that appears on the cover of the this manual, and
click the "Next" button.
Follow the instructions on the screen.
● If you select "Typical" in the Setup Type selection screen, Network Scanner Tool will
also be installed. If you only wish to install Network Scanner Tool, select "Custom"
in the Setup Type selection screen and then check only Network Scanner Tool.
● Sharpdesk Imaging* is installed together with Sharpdesk. If Imaging for Windows
was previously installed, Sharpdesk Imaging will overwrite Imaging for Windows.
● If Eastman Software's "Imaging for Windows Professional Edition" has already been
installed on your computer, Sharpdesk Imaging will not be installed.
● "Imaging for Windows Professional Edition" and Sharpdesk Imaging use common
registry entries, and installing "Imaging for Windows Professional Edition" after
Sharpdesk lmaging has been installed may result in abnormal operation. In this
case, uninstall Sharpdesk and Sharpdesk Imaging, and then install "Imaging for
Windows Professional Edition". After that, reinstall Sharpdesk.
● When Network Scanner Tool setup is finished, the "Search Setup Wizard" appears.
Follow the on-screen instructions to create an index database. For detailed
information, see the Sharpdesk Installation Guide and Sharpdesk User's Guide.
* Sharpdesk Imaging is a version of Eastman Software's Imaging for Windows
Professional Edition that has been customized by the Sharp Corporation.

4
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Sharpdesk CD-ROM (for Windows)

Installing SHARP TWAIN AR/DM

1 Quit any software applications and/or resident programs that are

running on your computer.

2 Insert the "Disc 1" CD-ROM into your CD-ROM drive.

● If the Sharpdesk installation window appears, click "Cancel" to exit the setup
procedure.

3 Click the "start" button and then click "My Computer" (

● In Windows 98/Me/2000, double click "My Computer".
).

4 Click the CD-ROM icon (

menu.
) and select "Open" from the "File"

5 Double-click the "Twain" folder, and then double-click the "Setup"

( ).

6 Follow the instructions on the screen.

Uninstalling the Software Program

Uninstall the software with "Add or Remove Programs" in the Control Panel.
● When Sharpdesk is uninstalled, Network Scanner Tool is also uninstalled. Note that if Network
Scanner Tool is uninstalled, you will no longer be able to directly receive image data from the
Digital Laser Copier/Printer.
● If a user-created file is saved in the Sharpdesk desktop folder, the Sharpdesk desktop folder will
not be deleted when Sharpdesk is uninstalled.
● If you uninstall Sharpdesk Imaging in Windows 98/Me/2000, you will not be able to open image
files unless you re-install the Windows accessory Imaging for Windows.
● Removing SHARP TWAIN AR/DM will not delete the spooler folder which stores image data.

Uninstalling the software program from the Control Panel

1 Click "Control Panel" in the "start" menu.

● In Windows 98/Me/2000, click "Start", "Settings", and then "Control Panel".

2 Double click "Add or Remove Programs".

● In Windows 98/Me/2000, double click "Add/Remove Programs".

3 Select the application that you wish to delete ("Sharpdesk" or

"SHARP TWAIN AR/DM") from the list and click "Change/
Remove".
● In Windows 98/Me, click "Add/Remove".

5
 MODEL: MX-FXX1

FACSIMILE EXPANSION KIT

Facsimile Quick
Reference Guide
This manual explains the basic procedures for using the fax
function of the machine, and provides troubleshooting procedures
and specifications.
For detailed information on the fax function, see the Facsimile
Guide in PDF format that is stored on the hard drive in the
machine. For the procedure for downloading the Facsimile Guide,
see the Quick Start Guide.

Using the fax function

Troubleshooting

Specifications

Be sure to keep all operation manuals handy for

reference including this manual.
CAUTION:
To reduce the risk of fire, use only UL-Listed No.26 AWG or larger telecommunication line cord.

WARNING:
FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the
manufacturer could void the user's authority to operate this equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FAX interface cable and Line cable:

These special accessories must be used with the device.

Note:
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual,
please contact your nearest SHARP Service Department.
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other
problem is discovered, please contact your dealer or nearest SHARP Service Department.
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that
occurs due to use of the product.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine due to
product improvements and modifications.
 Using the fax function

This section explains the basic procedures for using the fax function. In
addition, special modes for fax are introduced.

X SENDING A FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

X SELECTING THE RESOLUTION AND EXPOSURE. . . . 3

X CHANGING THE SIZE OF THE ORIGINAL . . . . . . . . . . 5

X STORING A FAX NUMBER . . . . . . . . . . . . . . . . . . . . . . . 6

X SENDING THE SAME FAX TO MULTIPLE

DESTINATIONS (Broadcast Transmission) . . . . . . . . 10

X FORWARDING RECEIVED FAXES (Fax Data

Forward). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

X CONVENIENT DIALING METHODS . . . . . . . . . . . . . . . 13

X SPECIAL FAX MODES . . . . . . . . . . . . . . . . . . . . . . . . . 15

X SELECTING A SPECIAL MODE FOR FAX. . . . . . . . . . 16

X CONVENIENT FAX FUNCTIONS . . . . . . . . . . . . . . . . . 17

1
SENDING A FAX
The basic procedure for sending faxes is explained below.
In fax mode, color originals are sent as black and white images.

Transmission
Original Transmission result

PRINT
1
DOCUMENT READY
FILING DATA Press the [IMAGE SEND] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

Ready to send.
The base screen of fax mode appears.
Speaker Resend
(When the fax function is not installed, the base
Fax
Mode Switch Address Book screen of scan mode appears.)
Image
Settings Sub Address

Memory TX Special Modes

Direct TX File
Auto Reception
Quick File
Fax Memory:100%

The side to be scanned must be face up! 2

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

3
Enter the fax number of the receiving fax
machine and press the [BLACK & WHITE
START] key.
In fax mode, the [COLOR START] key cannot be
used to send a fax.

Correct a mistake Cancel scanning

2
SELECTING THE RESOLUTION AND
EXPOSURE
The resolution and exposure can be selected to match the characteristics of the original, such as text or photo,
the size of the text, and the darkness of the image.
When sending originals with small text or light colors, adjust the resolution and exposure.

Changing the resolution

The following example explains how to set the resolution to [Fine] and [Half Tone] when sending an original with
small text.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

2
Select the resolution in the touch panel.
Fax
Auto Address Book
Mode Switch
Exposure (1) Touch the [Image Settings] key.
Image
Sub Address
Settings Standard (2) Touch the [Resolution] key.
Resolution
(1)
Memory TX Special Modes
Direct TX Auto(2)81/2x11 Special Modes File
Auto Reception Original
Fax Memory:100% Quick File
(3) Touch the [Fine] key.
The resolution increases in the following order:
Fax OK [Standard], [Fine], [Super Fine], [Ultra Fine].
Resolution Standard
(5) (4) Touch the [Half Tone] key.
Fine
Select [Half Tone] for a photo or illustration with
(3)
Super Fine Half Tone shading to further improve the image.
Ultra Fine (4) [Half Tone] cannot be selected when [Standard]
is selected.
(5) Touch the [OK] key.

3
Enter the fax number of the receiving fax
machine and press the [BLACK & WHITE
START] key.
Correct a mistake Cancel scanning

3
Changing the exposure
The following example explains how to darken light colors in an original to make the image clearer.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Fax
Mode Switch Auto Address Book
2
Exposure
Image
Sub Address
Select the exposure in the touch panel.
Settings
(2)
Standard
(1)
Memory TX Resolution Special Modes (1) Touch the [Image Settings] key.
Direct TX Auto 8 x11
1/2
Special Modes
File (2) Touch the [Exposure] key.
Auto Reception Original
Fax Memory:100% Quick File

Fax OK
(3) Touch the [Manual] key.
Exposure
Auto (5) (4) Darken light colors with the key.
(3) Manual Five levels are available for the exposure.
Darken light originals with the key, and
1 3 5
lighten dark originals with the key.
(4) (5) Touch the [OK] key.

3
Enter the fax number of the receiving fax
machine and press the [BLACK & WHITE
START] key.
Correct a mistake Cancel scanning

4
CHANGING THE SIZE OF THE ORIGINAL
The size of the original and the paper size can be specified before transmission.
The procedure below explains how to fax both sides of a 8-1/2" x 11" original at 11" x 17" size.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Fax
Mode Switch Auto Address Book
2
Image
Exposure
Sub Address
Select the original size settings in the
Settings Standard
Resolution
touch panel.
(1)
Memory TX Special Modes
Direct TX Auto 81/2x11
Special Modes File (1) Touch the [Image Settings] key.
Auto Reception Original
Fax Memory:100% Quick File (2) Touch the [Original] key.
(2)

Fax OK (3) Touch the [2-Sided Booklet] key.

Original Scan Size 100% Send Size
Auto 81/2x11 Auto Touch this key to send a 2-sided original.

2-Sided (4)
Image Orientation
(4) Touch the [Send Size] key.
Booklet

(3)
2-Sided
Tablet

Fax
Original
AB Inch OK (5) Touch the desired send size key
Auto 51/2x81/2 81/2x11R 11x17 (6) (example: 11x17).
Manual 1/2
5 x8 R1/2 1/2
8 x13 (5) (6) Touch the [OK] key.
81/2x11 81/2x14
81/2x11

Fax
Original Scan Size 129% Send Size
OK (7) Touch the [OK] key.
Auto 81/2x11 11x17 (7)
2-Sided Image Orientation
Booklet

2-Sided
Tablet

3
Enter the fax number of the receiving fax
machine and press the [BLACK & WHITE
START] key.
Correct a mistake Cancel scanning

5
STORING A FAX NUMBER
You can store fax numbers in one-touch keys. One-touch keys Group key
Stored fax numbers can be called up quickly and easily.
If you frequently send faxes to the same group of fax machines, the A Corp.
numbers of those fax machines can be stored as a group (multiple fax
numbers can be stored in one key).

Storing a individual key

PRINT
1
DOCUMENT READY
FILING DATA Press the [SYSTEM SETTINGS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit 2

Total Count Default Settings
List Print Store the fax number in the touch panel.
(User)

Paper Tray Fax Data

(1) Touch the [Address Control] key.
Settings Address Control Receive/Forward

Printer Condition
Settings
(1)
Document Filing
Control USB-Device Check

System Settings (2) Touch the [Direct Address / Program]

Address Control OK
key.
Direct Address / Program

(2)
F-Code Memory Box

Custom Index

System Settings (3) Touch the [Individual] key.

Direct Address / Program OK

Store

Individual Group Program Modify/Delete

(3)

6
 Store the fax number in the touch panel.
Direct Address / Individual Next Exit
(Continued)
E-mail Internet Fax Fax (4) Touch the [Search Number] key.
(4)
Search Number 001 The "Search Number" is automatically
Name (5)
AAA AAA 1/2 assigned. The search number can be changed
Initial A Index
in the screen that appears when the [Search
Number] key is touched. However, a number
(6)
Fax No.
(7) that is already in use cannot be used.
(5) Touch the [Name] key.
Direct Address / Individual Next Exit A software keyboard appears. Enter the name
No.001
of the destination (max. of 36 characters). To
Index OK
enter text, see "6. ENTERING TEXT" in the
Select the custom index where You register this address.
(10) User's Guide.
User 1 User 2 User 3 User 4 User 5 User 6

(8)
Do you register this address at the [Frequent Use], too? (6) Touch the [Initial] key.
Yes No A software keyboard appears. Enter initials for
(9) the destination (max. of 10 characters).
(7) Touch the [Index] key.
Next Exit
Direct Address / Individual
(8) Touch the [User 1] key.
E-mail Internet Fax Fax
The user index selected here can be used in the
Search Number 001 address book screen.
Name 1/2
AAA AAA
(9) Touch the [Yes] key.
Initial A Index User 1
Touch the [Yes] key if you wish to have the
Fax No.
stored destination appear on the frequent use
(11) tab of the address book. Otherwise, touch the
[No] key.
Direct Address / Individual Next Exit
No.001 (10) Touch the [OK] key.
Cancel OK
Fax No.
(11) Touch the [Fax No.] key.
Enter the Fax No. via the 10-Key pad, then press [OK].
(13)
0120000000
Pause (12) Enter the fax number that you wish to
(12) store with the numeric keys.
Sub Address
To enter a hyphen, touch the [Pause] key. To
enter a slash ("/"), touch the [Sub Address] key.
(13) Touch the [OK] key.
Direct Address / Individual Next Exit

E-mail Internet Fax Fax

(14) Correct a mistake
Search Number 001 Registration is completed.

Name AAA AAA 1/2

Initial A Index User 1

(14) Touch the [Exit] key.
Fax No. 0120000000

7
Storing a group key

PRINT
1
DOCUMENT READY
FILING DATA Press the [SYSTEM SETTINGS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit 2

Total Count Default Settings List Print Store the group in the touch panel.
(User)

Paper Tray Fax Data

(1) Touch the [Address Control] key.
Settings Address Control Receive/Forward

Printer Condition
Settings
(1)
Document Filing
Control
USB-Device Check

System Settings (2) Touch the [Direct Address / Program]

Address Control OK key.
Direct Address / Program

(2)
F-Code Memory Box

Custom Index

System Settings (3) Touch the [Group] key.

Direct Address / Program OK

Store

Individual Group Program Modify/Delete

(3)

Direct Address / Group Next Exit (4) Touch the [Group Name] key.
A text entry screen appears. Enter the name of
(4)
Search Number 004
the group (max. of 36 characters). To enter text,
Group Name DDD DDD
see "6. ENTERING TEXT" in the User's Guide.
Initial D

Index Address
(5) Touch the [Initial] key.
A text entry screen appears. Enter initials for the
(6)
Key Name (5)
destination (max. of 10 characters).
(6) Touch the [Index] key.

8
 Store the group in the touch panel.
Direct Address / Group Next Exit
(Continued)
No.004 (7) Touch the [User 1] key.
OK
Index
The user index selected here can be used in the
Select the custom index where you register this address.
User 1 User 2 User 3 User 4 User 5
(9)
User 6 address book screen.

(7)
Do you register this address at the [Frequent Use], too? (8) Touch the [Yes] key.
Yes No Touch the [Yes] key if you wish to have the
(8) stored destination that appears on the frequent
use tab of the address book. Otherwise, touch
the [No] key.
Direct Address / Group Next Exit

Search Number 004

(9) Touch the [OK] key.
Group Name DDD DDD

Initial D (10) Touch the [Address] key.

Index User 1 Address

Key Name (10)

Direct Address / Group

(11) Touch the destination key that you want
Select address. OK to store next.
AAA AAA BBB BBB 1/1 (12)
Direct Entry The selected key is highlighted.
CCC CCC (11) Address Review To store a fax number that is not stored in a
one-touch key, touch the [Direct Entry] key and
2 enter the fax number with the numeric keys.
Frequent Use ABCD EFGHI JKLMN OPQRST UVWXYZ Sort Address
(12) Touch the [OK] key.

Direct Address / Group Next Exit

(13) Touch the [Exit] key.
Search Number 004 Registration is completed. (13)
Group Name DDD DDD

Initial D

Index User 1 Address 2 Addresses

Key Name DDD DDD

9
SENDING THE SAME FAX TO MULTIPLE
DESTINATIONS (Broadcast Transmission)
The same fax can be sent to multiple destinations in a single
operation. The destinations can also include scan mode destinations
(except, Scan to Network Folder destinations) and internet fax
destinations.
If you frequently send faxes to the same group of destinations, it is
recommended that you store those destinations as a group in a
one-touch key.
The following procedure explains how to enter a fax number with the Transmission
numeric keys and then select a fax number that is stored in a Original Broadcast
one-touch key.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

2
Enter the fax number of the first
destination.
Correct a mistake

0120000001
Pause Next Address 3
Fax Scan Send
Address Book
Select the stored fax number of the
Mode Switch Auto
Image
81/2x11 second destination in the touch panel.
Settings (1)
Sub Address

Memory TX Special Modes

(1) Touch the [Address Book] key.
Direct TX File
Auto Reception
Fax Memory:100% Quick File

CCC CCC
0120000000
Pause Next Address (2) Touch the one-touch key in which the
Condition desired fax number is stored.
To Cc Settings
(3)
AAA AAA BBB BBB
1/1 (3) Touch the [To] key.
Address Review

Memory
CCC CCCTX DDD DDD (4)
Global (4) Touch the [Address Review] key.
EEE EEE (2) FFF FFF Sub Address

Frequent Use ABCD EFGHI JKLMN OPQRST UVWXYZ Sort Address

10
 Select the stored fax number of the
second destination in the touch panel.
(Continued)
Address Review OK
(5) Check the destinations and then touch
001 0120000001 002 CCC CCC (5)
1/1
the [OK] key.
To delete a destination, touch the key of the
destination that you wish to delete. A message
To Cc will appear to confirm the deletion. Touch the
[Yes] key.

4
Press the [BLACK & WHITE START] key.
Cancel scanning

11
FORWARDING RECEIVED FAXES
(Fax Data Forward)
When the machine cannot print because it is out of paper or out of toner, received faxes can be forwarded to
another fax machine.
To use this function, the fax number of the destination machine must be stored in "Set the Telephone Number for
Data Forwarding" in the system settings.

PRINT
1
DOCUMENT READY
FILING DATA Press the [SYSTEM SETTINGS] key.
LINE
IMAGE SEND DATA

COPY
SYSTEM
JOB STATUS SETTINGS

LOGOUT

System Settings Admin Password Exit 2

Total Count Default Settings List Print Select fax forwarding in the touch panel.
(User)

Paper Tray Fax Data

(1) Touch the [Fax Data Receive/Forward]
Address Control
Settings Receive/Forward key.
Printer Condition
Settings
Document Filing
Control
(1)
USB-Device Check

System Settings (2) Touch the [Fax Data Forward] key.

Fax Data Receive/Forward OK

1/2
Fax Receive Settings

Fax Data Forward

(2)
Internet Fax Manual Reception

(3) Touch the [Yes] key.

Transfer the received data to another
device?

No Yes

(3)

12
CONVENIENT DIALING METHODS
Easy to dial one-touch keys and the resend function can be used to prevent dialing errors and save time.

One-touch keys
A fax number stored in a one-touch key can be called up by a simple touch of the key.
A one-touch key for a group can be selected to automatically send a fax to each of the destinations stored in the
group.

Ready to send. (1) Touch the [Address Book] key.

Speaker Resend

Fax Scan Send

Mode Switch Address Book
81/2x11 Auto
Image
Settings (1)
Sub Address

Memory TX Special Modes

Direct TX File
Auto Reception
Fax Memory:100% Quick File

Condition
(2) Touch the key of the desired
To Cc Settings destination.
(3)
AAA AAA BBB BBB
1/1
Address Review
(3) Touch the [To] key.
CCC CCC DDD DDD Global

EEE EEE (2) FFF FFF Sub Address

Frequent Use ABCD EFGHI JKLMN OPQRST UVWXYZ Sort Address

Resending
The [Resend] key can be touched to send an image to one of the most recent 8 transmission destinations.
Resending is not possible in some cases, such as when a fax is sent using a one-touch key for a group.

Ready to send. (1) Touch the [Resend] key.

Speaker Resend

Fax
Mode Switch
Scan Send (1)
Address Book
81/2x11 Auto
Image
Settings Sub Address

Memory TX Special Modes

Direct TX File
Auto Reception
Quick File
Fax Memory:100%

Cancel (2) Touch the key of the desired

No.01 AAAAAA
AAA
AAAAAA
AAA No.05 EEE EEE destination.
The destinations that appear also include Scan
No.02 (2)
BBB BBB No.06 FFF FFF

No.03 CCC CCC No.07 GGG GGG

to E-mail and internet fax destinations.
No.04 DDD DDD No.08 HHH HHH

13
Speed dialing
When you store an individual key or a group key, a 3-digit number is assigned.
You can dial using the key and the 3-digit search number.
To check a search number, print the appropriate list in the sending address list menu in the system settings.
Ready to send. (1) Touch the key.
Speaker Resend

Fax Scan Send

Mode Switch Address Book
81/2x11 Auto
Image
Settings
(1) Sub Address

Memory TX Special Modes

Direct TX File
Auto Reception
Fax Memory:100% Quick File

Enter search number.(001-999) (2) Enter the 3-digit search number with the
numeric keys.
Fax
Mode Switch
Scan Send (2) Address Book
81/2x11 Auto
Image
Settings Sub Address

Memory TX Special Modes

Direct TX File
Auto Reception
Fax Memory:100% Quick File

Dialing using the speaker

When the speaker is used to dial, the fax is sent after the number is dialed and the connection is made. If a
person answers, you will be able to hear his or her voice, but you will not be able to speak.

Ready to send. Speaker Resend

Touch the [Speaker] key.
You will hear the dial tone through the machine's
Fax Scan Send
Mode Switch
81/2x11 Auto
Address Book speaker.
Image
Settings Sub Address

Memory TX Special Modes

Direct TX File
Auto Reception
Fax Memory:100% Quick File

Telephone mode. Dial the fax number of the destination with the numeric
Speaker Resend
keys or with the [Address Book] key.
Fax Scan Send
Mode Switch 1/2 Auto
Address Book When the connection is made, press the [BLACK &
8 x11
Image
Settings
WHITE START] key to send the fax.
Fax Receive Special Modes
Speaker Volume File

Fax Memory:100% Quick File

14
SPECIAL FAX MODES
The special modes make it possible to perform a variety of fax transmissions for specific purposes.
The following pages show the types of fax transmissions that can be performed. (The procedures for using each
special mode are not explained.)
Each special mode has its own settings and procedures, however, the basic procedure is the same for all modes.
The basic procedure for selecting a special mode is explained on the next page using "Erase" as an example.
For the specific procedures for using the special modes, see "7. CONVENIENT FUNCTIONS" in the
Facsimile Guide.

Special modes
Ready to send.
To use a special mode, open the special modes
Speaker Resend
menu and touch the key of mode that you wish to
Fax Scan Send
Mode Switch Address Book use. The menu consists of three screens. Use the
81/2x11 Auto
Image
Sub Address
keys to switch through the screens.
Settings
Touch the [Special Modes] key in the base screen to
Memory TX Special Modes
Direct TX
open the special modes menu. (You can also open
File
Auto Reception the special modes menu by touching the [Special
Quick File
Fax Memory:100% Modes] key that appears after the [Image Settings]
key is touched.)

1st screen 2nd screen

Fax OK Fax OK
Special Modes Special Modes
1/3 2/3
Dual Page Transaction Own Number
Program Erase Scan Select
Report

Timer 2in1 Card Shot Polling Memory Box

3rd screen
Fax OK
Special Modes
3/3
Job Mixed Size Slow Scan
Build Original Mode

File Quick File

When a special mode key encircled by is touched, the key is highlighted and the setting is completed.
When any other special mode key is touched, a setting screen appears to let you select settings for that mode.
The keys that appear will vary depending on what peripheral devices are installed.

15
SELECTING A SPECIAL MODE FOR FAX
The procedure for selecting a special mode for fax is explained below. The settings that can be selected vary for
each special mode, however, the general procedure is the same. The procedure for selecting "Erasing peripheral
shadows (Erase)" is explained below as an example.

The side to be scanned must be face up! 1

Place the original.
When using the document glass, place the original
with the side to be scanned face down.

Ready to send. Speaker Resend 2

Fax Scan Send
Address Book
Select the desired special mode
Mode Switch Auto
Image
81/2x11 (example: erase) settings in the touch
Sub Address
Settings
panel.
Memory TX Special Modes
Direct TX (1) Touch the [Special Modes] key.
Auto Reception
(1)
File

Fax Memory:100% Quick File

Fax OK
(2) Touch the [Erase] key.
Special Modes
The erase settings will be configured to erase a
1/3
Program Erase
Dual Page width of 3/4" around the edges of the original.
Scan

Timer
(2)
2in1 Card Shot

Special Modes OK (3) Set the erase width to 3/4" using the
Cancel (4) keys.
Erase OK
Edge Center Edge+Center Edge
The erase area is set to "Edge Erase" by
Erase Erase Erase
3/4 (0~1) default.
inch
To select "Center Erase" or "Edge+Center
Erase", touch the appropriate key.
(3)
(4) Touch the [OK] key.

3
Select the destination and press the
[BLACK & WHITE START] key.
Cancel scanning

16
CONVENIENT FAX FUNCTIONS
Erasing peripheral shadows (Erase)
Use this function to erase peripheral
shadows that occur when faxing books
and other thick originals.
Without erase
Transmission

With erase
Transmission

Sending the left and right pages of a bound

document as two separate pages (Dual Page Scan)
Use this function to send the left and right
pages of a pamphlet or other bound
document as two separate pages.

Transmission

Sending two original pages as a single page (2in1)

Use this function to reduce two original
pages to half their size and send them as
a single page. 12
34 Transmission
1 234

Sending both sides of card as a single page (Card Shot)

Use this function to send the front and
Front
back of a card as a single page in a single
transmission.

Transmission

Transmission
Back

17
Sending a large number of pages (Job Build)
The maximum number of originals that
can be fed through the automatic
document feeder at once is 100 sheets.
If you need to fax more than 100 originals 200
as a single job, the job build function lets
you divide the originals into sets and feed 100 100 Transmission
each set.

Sending a fax directly from a computer (PC-Fax)

A document on a computer can be sent
via the machine as a fax. Select the
PC-Fax driver as the printer driver for your
computer and then select the print
command in the software application.
Image data for transmission will be Transmission
created and sent as a fax.

For more information, see the Help file for the PC-Fax driver.

The machine also has these functions

For detailed information on each function, see "6. PRINTING A TRANSACTION REPORT / IMAGE SENDING
ACTIVITY REPORT" or "7. CONVENIENT FUNCTIONS" in the Facsimile Guide.
• Changing the print settings for the transaction report (Transaction Report)
• Sending a fax at a specified time (Timer)
• Using stored settings to send a fax (Programs)
• Temporarily changing the sender information (Own Number Select)
• Faxing different sizes of originals together (Mixed Size Original)
• Faxing thin originals (Slow Scan Mode)
• Calling a fax machine and initiating fax reception (Polling)
• Sending a fax when a fax machine polls your machine (Polling Memory)
• Using F-code communication
• Connecting and using an existing phone (Extension Phone Connection)
• Forwarding a received fax to an e-mail address (Inbound Routing Settings)

18
 Troubleshooting

This section provides solutions to common faxing problems.

X TABLE OF CONTENTS FOR TROUBLESHOOTING . . 20

X PROBLEMS RELATED TO TRANSMISSION . . . . . . . . 21

X PROBLEMS RELATED TO RECEPTION . . . . . . . . . . . 23

X PROBLEMS RELATED TO AUDIBLE SIGNALS . . . . . 24

X PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL

KEYS / GROUP KEYS . . . . . . . . . . . . . . . . . . . . . . . . . . 25

19
TABLE OF CONTENTS FOR TROUBLESHOOTING
See the following table of contents to locate the appropriate page for your question or problem.

PROBLEMS RELATED TO TRANSMISSION

• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
• The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
• The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
• Transmission does not begin at the specified time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PROBLEMS RELATED TO RECEPTION
• Printing does not take place after reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• Manual reception / polling reception are not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• The received image is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• The machine does not begin fax reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Problems Related to Audible Signals
• The volume is too low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
• No sound is heard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Problems Related to One-Touch Individual Keys / Group Keys
• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . . 25
• You wish to delete or edit an individual key but do not know which group key it is stored in. . . . . . . . 25
• You wish to delete or edit an individual or group key but do not know which program key it is stored in. . . . 25

• If you cannot find the item that you are looking for in the above table of contents, See "OTHER PROBLEMS" in the
separate Troubleshooting.
• If you are unable to solve a problem using the solutions in this guide, switch off the [POWER] key ( ) and the main
power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that
order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power cord. This may damage the hard drive or cause the data being stored or received to be lost.
• System settings
Descriptions of the system settings similar to the following example appear in this manual.
Example: ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Default Settings" >
"Dial Mode Setting"
This is an abbreviated description of the procedure for selecting the setting. ">" indicates a level in the settings. Use
these descriptions as a quick guide to help you configure the settings. For information on the system settings for fax,
see "11. SYSTEM SETTINGS FOR FAX" in the Facsimile Guide.

20
PROBLEMS RELATED TO TRANSMISSION
Problem Point to check Solution
Transmission does Is the telephone line connected Check the telephone line jack at the back of the right
not take place. securely? side of the machine, the wall jack, and any extension
adapters to make sure that all connections are secure.

Telephone line jack

Is the correct dial mode set for your Ask your administrator to verify that "Dial Mode Setting"
line? is set correctly for the line you are using. (Default
setting: "Tone")
➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Default Settings" >
"Dial Mode Setting"

Is a busy signal received? If a busy signal is received, the transmission is

temporarily canceled and then automatically
re-attempted after a brief interval. (Default setting: 2
attempts, 3 min. intervals)
➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Send Settings" >
"Recall in Case of Line Busy"
To cancel the transmission, press the [JOB STATUS]
key, touch the key of the job that you wish to cancel,
and then touch the [Stop/Delete] key.

Did a communication error occur? If an error occurs that prevents transmission, the
transmission is temporarily canceled and then
automatically re-attempted after a brief interval.
(Default setting: 2 attempts, 3 min. intervals)
➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Send Settings" >
"Recall in Case of Communication Error"
To cancel the transmission, press the [JOB STATUS]
key, touch the key of the job that you wish to cancel,
and then touch the [Stop/Delete] key.
The machine supports error correction mode (ECM) and
is configured to automatically resend any part of a fax
that is distorted due to noise on the line.
➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Default Settings" >
"ECM"

Does a message appear indicating that If the memory becomes full, the transmission will be
the memory is full? canceled. Divide the originals into sets and fax each set
separately, or use direct transmission.

21
 Problem Point to check Solution
Transmission does Does a message appear notifying you Place the original again. If the original size is still not
not take place. that the original size was not detected? detected correctly, specify the original size manually.

Does the job status screen (completed If the transmission is still not successful after recalling is
jobs) or a transaction report indicate performed as set in "Recall in Case of Line Busy" or
that the transmission was not "Recall in Case of Communication Error", the
successful? transmission failure will be indicated in the job status
screen and the transaction report.
Perform the transmission again.
➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" >"Fax Send Settings" >
"Recall in Case of Line Busy"
➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Send Settings" >
"Recall in Case of Communication Error"

Did you place a long size original on A long size original cannot be scanned from the
the document glass when it is document glass. Place originals in the document feeder
scanned? tray of the automatic document feeder.

Did you place an original that is folded? If a folded original is placed in the automatic document
feeder, an error will occur and scanning will be canceled
when the actual original size is detected during
scanning.
Following the instructions in the display, unfold the
original, place it in the automatic document feeder
again, and rescan.

Are the sub-address and passcode Check with the operator of the other machine to make
correct? sure that the sub-address and passcode are correct.
(When using F-code communication)

The transmitted fax Is the original placed face up or face When using the document glass, the original must be
prints out blank at the down correctly? placed face down. When using the automatic document
receiving side. feeder, the original must be placed face up. Place the
original correctly and send the fax again.

If the receiving machine is using Check with the operator of the other machine.
thermal paper, was the thermal paper
loaded with the wrong side out?

The transmitted fax is Has image rotation been enabled? When "Rotation Sending Setting" is not enabled (the
reduced by the image is not rotated), an original placed in the vertical
receiving fax machine. orientation may be reduced by the receiving machine.
Enable "Rotation Sending Settings" before
transmission.

Transmission does Is the machine's clock set to the correct Set the clock to the correct time.
not begin at the time? ➞ System Settings > "Default Settings" > "Clock"
specified time.

22
 PROBLEMS RELATED TO RECEPTION
Problem Point to check Solution
Printing does not take Does a message appear in the display Restore printing capability as instructed by the
place after reception. instructing you to add toner or paper? message.
(Printing is not possible when this
screen appears.)

Does a password entry screen appear? "Hold Setting for Received Data Print" is enabled. Enter
the correct password with the numeric keys.
If you do not know the password, check with your
administrator.

Has cut-off printing been disabled in If "Print Actual Size Cut off Disabled" is enabled in
the system settings (administrator)? "Printer Style Setting" in the system settings
(administrator) and a fax is received that is larger than
any paper that is loaded, the fax will be received to
memory without being printed. (However, when a fax
longer than 11" x 17" (A3) size is received, it will be
printed using multiple sheets of paper.)
Load the same size of paper as the received fax.

Is forwarding (Inbound Routing When the Inbound Routing function is enabled in the
function) selected in the Web page for Web pages, received faxes are automatically forwarded
a received fax? to a specified E-mail address. If "Print at Error" is
selected when Inbound Routing is enabled, received
faxes will only be printed when an error occurs. If you
need to print a received fax, ask your administrator.

Manual reception / Is little free memory remaining? Try the operation again after currently stored jobs have
polling reception are been completed.
not possible.

The received image is Is the original that was faxed also faint? Ask the other party to send the fax again using a
faint. suitable (darker) exposure setting.

The machine does not Has the reception mode been set to When the reception mode is set to "Manual Reception",
begin fax reception. "Manual Reception" in the system the machine will not receive faxes automatically. To
settings (administrator)? have the machine receive faxes automatically, set the
reception mode to "Auto Reception".
➞ System Settings > "Fax Data Receive/Forward" >
"Fax Receive Settings"

23
 PROBLEMS RELATED TO AUDIBLE SIGNALS
Problem Point to check Solution
The volume is too low. Has the volume setting been set to Ask your administrator to set the volumes in "Speaker
• Speaker "Low" in the system settings Settings" to "Medium" or "High".
• Ringer Volume (administrator)? ➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Default Settings" >
• Line Monitor
"Speaker Settings"
• Fax Receive
Complete Signal
• Fax Send Complete
Signal
• Fax Communication
Error Signal

No sound is heard. Has the ringer volume been turned off Ask your administrator to set the volumes in "Speaker
• Ringer Volume in the system settings (administrator)? Settings" to "Low", "Medium", or "High".
• Line Monitor ➞ System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Default Settings" >
• Fax Receive
"Speaker Settings"
Complete Signal
• Fax Send Complete
Signal
• Fax Communication
Error Signal

24
 PROBLEMS RELATED TO ONE-TOUCH
INDIVIDUAL KEYS / GROUP KEYS
Problem Point to check Solution
A one-touch individual Is the individual key included in a group Remove the key from the group and then edit or delete
key or group key key? the key.
cannot be edited or ➞ System Settings > "Address Control" > "Direct
deleted. Address / Program" > "Modify/Delete"

Is the key being used in a reserved Wait until the transmission is finished or cancel the
transmission or a transmission in transmission and then edit or delete the key.
progress?

Is the key that you wish to edit or delete Remove the key from the program and then edit or
included in a program? delete the key.
➞ System Settings > "Address Control" > "Direct
Address / Program" > "Modify/Delete"

Is the key that you wish to edit or delete An individual or group one-touch key that is stored as a
stored as a relay destination of an relay destination cannot be edited or deleted. Remove
F-code relay broadcast transmission? the key from the relay destinations of the F-code relay
broadcast transmission and then edit or delete the key.
➞ System Settings > "Address Control" > "F-Code
Memory Box" > "Relay Broadcast" (Modify/Delete)

Have functions been disabled by the Some functions may have been disabled in the system
administrator? settings (administrator). Check with your administrator.

Has your administrator enabled a If your administrator has enabled settings such as
function that prevents editing/deleting? "Inbound Routing Settings" (in the Web pages),
editing/deleting will not be possible. Check with your
administrator.

You wish to delete or Are multiple group keys stored? If multiple group keys have been stored, print the Group
edit an individual key List in "Sending Address List" in the system settings.
but do not know which The list will show where the key is stored.
group key it is stored ➞ System Settings > "List Print (User)" > "Sending
in. Address List" > "Group List"

You wish to delete or Are multiple program keys stored? If multiple program keys have been stored, print the
edit an individual or Program List in "Sending Address List" in the system
group key but do not settings. The list will show where the individual or group
know which program key is stored.
key it is stored in. ➞ System Settings > "List Print (User)" > "Sending
Address List" > "Program List"

25
 Specifications

X SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

X FOR THE USERS OF THE FAX FUNCTION. . . . . . . . . 29

27
SPECIFICATIONS
Model MX-FXX1

Applicable telephone Public switched telephone network, PBX

line
Scanning resolution 8 x 3.85 lines/mm (Standard), 8 x 7.7 lines/mm (Fine, Fine-Halftone), 8 x 15.4 lines/mm
(supports ITU-T (Super Fine, Super Fine - Halftone), 16 x 15.4 lines/mm (Ultra Fine, Ultra Fine - Halftone)
standards)
Transmission speed 33.6 kbps down to 2.4 kbps Automatic fallback

Compression method MH / MR / MMR / JBIG

Super G3, G3 (the machine can only send faxes to and receive faxes from machines that
Transmission modes
support G3 or Super G3)

Inch sizes: 11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, A4, A4R, 5-1/2"
x 8-1/2"
Input document size AB sizes: A3, B4, A4, A4R, 8-1/2" x 11", 8-1/2" x 11"R, B5, B5R, A5
Long originals (max. width 11-45/64" (297 mm) x max. length 31-31/64" (800 mm) can be
transmitted using the automatic document feeder.)

11" x 17", 8-1/2" x 14", 8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, 5-1/2" x 8-1/2"R (A3, B4,
Paper sizes
A4, A4R, B5, B5R, A5R)

Approx. 2 seconds (Super G3 mode/33.6 kbps, JBIG)

Transmission time *1
Approx. 6 seconds (G3 ECM mode/14.4 kbps)

Power supply Supplied from the machine

Dimensions 11-7/32" (W) x 2-39/64" (D) x 8-25/64" (H) (285 mm (W) x 66 mm (D) x 213 mm (H))

Weight Approx. 3.4 lbs. (1.5 kg)

Extension telephone connection Possible (1 telephone)

Number of one-touch keys for Maximum number of keys: 999

storing destinations*2
Number of destinations that can be Maximum number of destinations in one group (1
stored in a group (1 key)*2 key): 500

Remarks Timer transmission Yes

Program function Yes (48 programs)

F-code transmission Supported (SUB/SEP (sub-address) and

SID/PWD (passcode) signals can be transmitted /
received)
Image memory 8 MB standard

*1 Transmission speed is for an 8-1/2" x 11" or A4 document with approximately 700 characters at standard resolution (8 x
3.85 lines/mm) sent in high speed mode (33.6 kbps (JBIG) or 14.4 kbps). This is only the time required to transmit the
image information; the time required to send protocol signals is not included. Actual transmission times will vary depending
on the contents of the document, the receiving machine type, and telephone line conditions.
*2 Total number of all destinations (Scan to E-mail, Scan to FTP, Scan to Desktop, Scan to Network folder, Internet Fax, Fax
and Group)

28
FOR THE USERS OF THE FAX FUNCTION
ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF 1991
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including FAX machines, to send any message unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it
is sent and an identification of the business or other entity, or other individual sending the message and the
telephone number of the sending machine or such business, other entity, or individual.
(The telephone number provided may not be a 900 number or any other number for which charges exceed local
or long-distance transmission charges.)

In order to program this information into your FAX machine, you should complete the following steps:
See "Fax Own Name and Number Set" on page 178 of Facsimile Guide.

Important safety information

• If any of your telephone equipment is not operating properly, you should immediately remove it from your
telephone line, as it may cause harm to the telephone network.
• The AC power outlet shall be installed near the equipment and shall be easily accessible.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
• Do not install or use the machine near water, or when you are wet. Take care not to spill any liquids on the
machine.

29
FCC Notice to users:
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On this equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.

The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact
the local telephone company.
For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the
format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
For earlier products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, your telephone company may disconnect your service
temporarily. If possible, They will notify you in advance. If advance notice is not practical, you will be notified as
soon as possible. You will also be advised of your right to file a compliant with the FCC.

Your telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of your equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service. If the equipment is causing harm
to the telephone network, your telephone company may ask you to disconnect the equipment until the problem is
resolved.

If you have any questions or problems which cannot be solved by reading this manual, please contact.

Sharp Electronics Corporation

P.O. Box 650
Mahwah, NJ 07430-1163
Telephone: 1-800-BE-SHARP

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for
details.
This equipment connects to the telephone network through a standard USOC RJ-11C network interface jack.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your telephone company or a qualified
installer.

This equipment may not be used on coin service provided by the telephone company.
Connection to party lines service is subject to state tariffs.
Contact your state's public utility commission, public service commission or corporation commission for more
information.

30
 NOTICE FOR USERS IN AVIS POUR NOS
CANADA UTILISATEURS AU CANADA
"NOTICE : This product meets the applicable AVIS : Le présent matériel est conforme aux
Industry Canada technical specifications." spécifications techniques applicables d'Industrie
Canada.
"NOTICE : The Ringer Equivalence Number is an
indication of the maximum number of devices allowed Remarque : L'indice d'équivalence de la sonnerie
to be connected to a telephone interface. The (IES) sert à indiquer le nombre maximal de terminaux
termination on an interface may consist of any qui peuvent être raccordés à une interface
combination of devices subject only to the téléphonique. La terminaison d'une interface peut
requirement that the sum of the RENs of all the consister en une combinaison quelconque de
devices does not exceed five." dispositifs, à la seule condition que la somme
d'indices d'équivalence de la sonnerie de tous les
dispositifs n'excède pas 5.

The REN of this equipment is indicated on the L'indice d'équivalence de la sonnerie (IES) de cet
facsimile expansion kit. équipement est indiqué sur le kit d'extension
télécopieur.

Sharp Electronics of Canada Ltd.

335 Britannia Road East,
Mississauga, Ontario, L4Z 1W9
Canada
 MODEL: MX-2300N
MX-2700N

DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM

Troubleshooting
In the unlikely event of you experiencing a
problem with this product, please refer to this
manual before requesting service. REMOVING MISFEEDS
The contents of this manual are grouped by
situation.
The chapters of the manual appear on the cover. COPYING

PRINTING

SCANNING

DOCUMENT FILING

INSTALLATION

OTHER PROBLEMS

Problems Related to Machine

Operation
Problems Related to Paper
Feeding and Output
Problems Related to Quality /
Print Results
Problems Related to Peripheral
Device
Other Problems
Illustration of the machine

Keep this manual close at hand for reference

whenever needed.
ABOUT THIS MANUAL
This manual provides solutions to possible problems in a question and answer format. The questions are grouped into
the chapters "REMOVING MISFEEDS", "COPYING", "PRINTING", "SCANNING", "DOCUMENT FILING",
"INSTALLATION", and "OTHER PROBLEMS". Locate the question that relates to your problem and use the answer to
help correct the situation. If you are unable to solve a problem using this manual, please contact your dealer or nearest
SHARP Service Department.

Conventions used in this manual

• System settings
Descriptions of system settings similar to the following example appear in this manual.
Example: ➞ System Settings (Administrator) > "Copy Settings" > "Rotation Copy Setting" >
This is an abbreviated description of the procedure for selecting the setting. ">" indicates a level in the settings and
indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you configure the
settings.
For detailed explanations of the system settings, see the System Settings Guide.
• References to other sections
Some of the explanations in this manual refer to other pages. Refer to these pages as well to help solve your problem.
Example: ☞ Illustration of the machine (A) (page 36)

Please note
• For information on installing the drivers and software cited in this manual, please refer to the separate Software Setup Guide.
• For information on your operating system, please refer to your operating system manual or the online Help function.
• The explanations of screens and procedures in this manual are primarily for Windows® XP in Windows® environments, and
Mac OS X v10.3.9 in Macintosh environments. The screens may vary depending on the version of the operating system.
• Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".
• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please
contact your dealer or nearest SHARP Service Department.
• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
is discovered, please contact your dealer or nearest SHARP Service Department.
• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due
to use of the product.

Warning
• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as
allowed under copyright laws.
• All information included herein is subject to change without notice.

Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that an automatic document feeder, right tray, and stand/2 x 500 sheet paper drawer are
installed.
To further explain certain functions and uses, some explanations assume that additional peripheral devices are installed.

The display screens, messages, and key names shown in this manual may differ from those on the actual machine
due to product improvements and modifications.

1
MANUALS PROVIDED WITH THE MACHINE
This manual provides solutions to possible problems. For the detailed procedures for using the machine, see the
following manuals.

Printed manuals
Manual name Contents
This manual contains instructions for using the machine safely and lists the specifications of the machine
Safety Guide
and its peripheral devices.

Software Setup This manual explains how to install the software and configure settings to use the machine as a printer or
Guide scanner.

This manual provides easy-to-understand explanations of all the functions of the machine in a single
Quick Start Guide volume.
Detailed explanations of each of the functions can be found in the manuals in PDF format.

This manual explains how to remove paper misfeeds and provides answers to frequently asked questions
Troubleshooting
regarding the operation of the machine in each mode. Refer to this manual when you have difficulty using
(This manual)
the machine.

This manual explains the basic procedures for using the fax function of the machine, and provides an
Facsimile Quick overview of the features of the fax function, troubleshooting procedures, and specifications.
Reference Guide For detailed information on using the fax function and the system settings for fax, see the "Facsimile
Guide" in PDF format.

Operation manuals in PDF format

The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To
view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals
is explained in "How to download the manuals in PDF format" in the Quick Start Guide.

Manual name Contents

This manual provides information, such as basic operation procedures, how to load paper, and machine
User's Guide
maintenance.

Copier Guide This manual provides detailed explanations of the procedures for using the copy function.

Printer Guide This manual provides detailed explanations of the procedures for using the printer function.

This manual provides detailed explanations of the procedures for using the fax function and the "System
Facsimile Guide
Settings" that are related to fax.

This manual provides detailed explanations of the procedures for using the scanner function and the
Scanner Guide
Internet fax function.

This manual provides detailed explanations of the procedures for using the document filing function. The
Document Filing
document filing function allows you to save the document data of a copy or fax job, or the data of a print
Guide
job, as a file on the machine's hard drive. The file can be called up as needed.

This manual explains the "System Settings", which are used to configure a variety of parameters to suit
System Settings
the aims and the needs of your workplace. Current settings can be displayed or printed out from the
Guide
"System Settings".

2
 REMOVING MISFEEDS
This chapter explains what to do when a paper misfeed occurs in the machine.

Removing misfeeds
When a paper misfeed occurs, "A misfeed has occurred." appears in the touch panel and printing stops. In this event,
touch the [Information] key in the touch panel. When the key is touched, instructions for removing the misfeed will
appear. Follow the instructions. (The approximate locations of possible misfeeds are indicated by blinking marks as
shown below.)
Misfeed location

A misfeed has occurred.

0
Full Color
Turning M/C off now causes data loss. 2-Sided Copy
Color Mode
Job Detail Output
Settings
Special Modes
Auto
Exposure File
Information
100% Quick File
Copy Ratio

Caution
The fusing unit is hot. Take care not to burn yourself when removing a misfeed.

Fusing
area

• When removing misfed paper, do not touch or damage the transfer belt.
• Carefully pull the paper out without tearing it.
• A misfeed may have occurred inside the machine. Check carefully and remove the misfeed.
• If the paper tears, be sure to remove all pieces from the machine.

Paper misfeed illustrations

If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations on
the following pages. Refer to the illustration below and then go to the appropriate illustration (1 to 14) for your situation.
☞ (1)-(4): page 4, (5)-(10): page 5, (11)-(14): page 6
(11) (12) (13) (1) (2) (3) (10)

(4)
(5)
(6)

(7)

(14) (8) (9)

3
(1) Original misfeed (3) Paper misfeed in the fusing unit
Open the document feeder Rotate knob and remove the
cover and remove the misfed misfed paper.
originals.

Pull out the document feeder If the misfed paper is inside

tray and remove the misfed the fusing area, turn down
paper. the fusing unit open tab to
open the fusing unit and
remove the misfed paper.

Open the automatic Rotate knob and remove the

document feeder. Rotate the misfed paper.
transfer roller in the direction
of the arrow and remove the
original.

After removing the misfeed, open and close the Caution

automatic document feeder (or the document feeding
area cover or document feeder tray) to clear the The fusing unit area is hot. Take care not to burn
misfeed display from the touch panel. yourself. (Do not touch any metal parts.)

Unfused toner may remain on the paper that is

removed. Take care that it does not soil your hands or
(2) Paper misfeed in the output area clothing.

(4) Paper misfeed in the exit tray unit (right

tray)

4
(5) Paper misfeed in the reversing unit (9) Paper misfeed in tray 1 to tray 4 (in the
Open the Paper reversing tray)
section cover and remove Before pulling the tray out,
the misfed paper. open the right cover and
check if there is a paper
misfeed. If you pull the tray
out without checking, you
may tear misfed paper and
make it more difficult to
(6) Paper misfeed in the bypass tray remove the pieces that remain in the machine.
☞ (7) Paper misfeed in tray 1 to tray 4 (side)

(10) Paper misfeed in the finisher

While pressing the lever over
to the left, slide the finisher to
the left until it stops.

(7) Paper misfeed in tray 1 to tray 4 (side)

The misfeed may have
occurred inside the machine. Turn roller rotating knob in
Check carefully and remove the direction of the arrow to
it. remove the misfed paper.

(8) Paper misfeed in the transport area Make sure that there is no
Lower the lever in the misfed paper in the machine.
direction of the arrow to
remove the misfed paper.

5
(11) Paper misfeed in the saddle stitch
finisher (top)
Open the top cover and
remove the misfed paper.

(14) Paper misfeed in the saddle stitch

finisher (bottom)
(12) Paper misfeed in the paper pass unit While pulling the lever, slide
Pull out the paper pass unit the saddle stitch finisher to
and remove the misfed the left until it stops.
paper.

Turn knob until a blue

indication is seen.

Open the finisher right cover

Check the paper reversing and remove the misfed
section inside the tray and paper.
remove any misfed paper.
*A misfeed has occurred
inside the machine. Look
inside to check.
Rotate knob and remove the
misfed paper.
(13) Paper misfeed in the large capacity tray
While holding the tray
release lever, carefully slide
the large capacity tray away
from the main unit until it
stops.

6
 COPYING
This chapter provides solutions to possible copying problems. See the following table of contents to locate the
appropriate page for your question or problem.

Problems Related to Copying Operation

• Copying does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
• Auto selection of the color mode does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
• Image rotation does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• Two-sided copying does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
• The paper size of a tray cannot be set.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Problems Related to Copy Results
• The image is too light or too dark.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
• Colors are off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
• Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
• Copies come out blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

• If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 27).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( )
in that order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Problems Related to Copying Operation

Problem Point to check Solution
Copying does not take Have functions been disabled by the When user authentication is enabled, the functions that
place. administrator? you can use may be restricted in your user settings.
Check with your administrator.

Auto selection of the Are you using one of the following types When the color mode is set to "Auto", the machine
color mode does not of originals? detects whether the original is black and white or color
take place. Black & White is not selected when the [COLOR START] key ( ) is pressed.
• Are there colors or coloring in the However, when an original similar to one of those at left
paper? is used, automatic detection may not give the correct
Color is not selected result. In this event, specify the color mode manually.
• The color in the original is very light.
• The color in the original is very dark,
almost black.
• Is only a very small area of the
original colored?

7
 Problem Point to check Solution
Image rotation does Did you select the paper size or copy Copy using automatic paper selection and automatic
not take place. ratio manually? ratio selection.

Is "Rotation Copy Setting" disabled in Check with your administrator.

the system settings (administrator)? If you are the administrator, enable "Rotation Copy
Setting".
➞ System Settings (Administrator) > "Copy Settings" >
"Rotation Copy Setting" >

Two-sided copying Does the paper type setting of the Check "Tray Settings" in the system settings. If the
does not take place. selected tray specify a type of paper that [Disable Duplex] checkbox is selected , two-sided
cannot be used for two-sided copying? copying using that tray will not be possible. Change the
paper type setting to a type that can be used for
two-sided printing.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"

Are you using a special size or type of Two-sided copying is not possible on paper that is a
paper? special type or size.
The only type of paper that can be used is plain paper
(16 lbs. to 28 lbs. (60 g/m2 to 105 g/m2)). Paper sizes
that can be used are 11" x 17", 8-1/2" x 14",
8-1/2" x 13", 8-1/2" x 11", 8-1/2" x 11"R, and
5-1/2" x 8-1/2"R (A3, B4, A4, A4R, B5, B5R, A5R, 8K,
16K, and 16KR).

Are you copying using settings that do Two-sided copying can generally be combined with
not allow two-sided copying? other special modes, however, some combinations are
not possible. If a prohibited combination is selected, a
message will appear in the touch panel.

Have functions been disabled by the Some functions may have been disabled in the system
administrator? settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.

The paper size of a Have functions been disabled by the Some functions may have been disabled in the system
tray cannot be set. administrator? settings (administrator). Check with your administrator.

8
Problems Related to Copy Results
Problem Point to check Solution
The image is too light Is the image too light or too dark? Select an appropriate exposure mode for the original
or too dark. being copied and adjust the exposure level manually.

Has an appropriate exposure mode for A satisfactory copy result can be obtained by selecting a
the original type been selected? suitable exposure mode for the original type. Select one
of the following modes depending on the original type.
• Text
Use this mode for regular text documents.
• Text/Prtd.Photo
This mode provides the best balance for copying an
original which contains both text and printed
photographs, such as a magazine or catalogue.
• Text/Photo
This mode provides the best balance for copying an
original which contains both text and photographs,
such as a text document with a photo pasted on.
• Printed Photo
This mode is best for copying printed photographs,
such as photos in a magazine or catalogue.
• Photo
Use this mode to copy photos.
• Map
This mode is best for copying the light color shading
and fine text found on most maps.
• Light original
Use this mode for originals with light pencil writing.

Colors are off. Did you perform "Registration Ask your administrator to perform "Registration
Adjustment"? Adjustment".
➞ System Settings (Administrator) > "Device Control" >
"Registration Adjustment" > "Auto Adjustment"
If the color tones are off, perform "Auto Color
Calibration". (If the colors are still off after calibration,
repeating calibration may improve the results.)
➞ System Settings (Administrator) > "Copy Settings" >
"Auto Color Calibration"

Part of the image is Has an appropriate ratio been selected Select an appropriate ratio setting.
cut off. for the original size and paper size?

Are you using an AB paper size? When copying on an AB paper size, specify the original
size manually.

Copies come out Is the original placed face up or face When using the document glass, the original must be
blank. down correctly? placed face down. When using the automatic document
feeder, the original must be placed face up.

9
 PRINTING
This chapter provides solutions to possible printing problems. See the following table of contents to locate the
appropriate page for your question or problem.

Problems Related to Printing Operation

• Printing does not take place.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
• Color printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
• Two-sided printing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
• A tray, finisher, or other peripheral device installed on the machine cannot be used. . . . . . . . . . . . . . 13
Problems Related to Print Results
• The image is grainy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
• The image is too light or too dark.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
• Colors are off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
• Text and lines are faint and difficult to see.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
• Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
• The image is upside down. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
• Many nonsense characters are printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

• If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 27).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( )
in that order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Problems Related to Printing Operation

Problem Point to check Solution
Printing does not take Is your computer connected correctly to Make sure that the cable is connected securely to the
place. the machine? LAN connector or the USB connector on your computer
and the machine.
If you are on a network, check the connections at the
hub as well.
☞ Illustration of the machine (L) and (M) (page 37)
Is the machine connected to the same The machine must be connected to the same network
network (LAN, etc.) as your computer? as your computer.
If you do not know which network the machine is
connected to, ask the network administrator.

10
 Problem Point to check Solution
Printing does not take Is the IP address selected correctly? If the machine does not have a permanent IP address
place. (Windows) (the machine receives an IP address from a DHCP
server), printing will not be possible if the IP address
changes. Print the "All Custom Setting List" in the
system settings and check the IP address of the
machine. If the IP address has changed, change the
port setting in the printer driver.
➞ System Settings > "List Print (User) > "All Custom
Setting List"
☞ Software Setup Guide
If the IP address changes frequently, it is recommended
that a permanent IP address be assigned to the machine.
➞ System Settings (Administrator) > "Network Settings"
> "IP Address Setting"

Is AppleTalk active? In Mac OS X, click [Network] in [System Preferences]

(Macintosh) and select "Built-in Ethernet" in "Show". Click the
[AppleTalk] tab and make sure that [Make AppleTalk
Active] is selected.
In Mac OS 9.0 to 9.2.2, open the [Chooser] from the
Apple menu and make sure that [Active] is selected.
Printing is not possible if [Active] is not selected.
Ask your administrator to check if "Enable EtherTalk" is
enabled in the system settings (administrator). (The
factory default setting is "Enable".)
➞ System Settings (Administrator) > "Network Settings"
> "Enable EtherTalk" >

Is "Connect via" set to [Ethernet] for Open [AppleTalk] from the [Control Panels] and make
AppleTalk? sure that [Ethernet] is selected in the "Connect via"
(Mac OS 9.0~9.2.2) menu. Printing is not possible if [Ethernet] is not selected.

Is your computer in an unstable state? Printing is sometimes not possible when you run
multiple applications at once or there is insufficient
memory or hard drive space. Restart your computer.

Is the machine specified correctly in the Make sure that the printer driver of the machine is
software application that you are using selected in the Print window of the application.
for printing? If the printer driver does not appear in the list of
available printer drivers, it may not be installed correctly.
Remove the printer driver and then install it once again.
☞ INSTALLATION (page 24)
Are the network connection devices Make sure that the routers and other network
operating normally? connection devices are operating correctly. If a device is
not powered on or is in an error state, see the manual of
the device to correct the problem.

Is the I/O timeout setting too short? If the I/O timeout setting is too short, errors may occur
while writing to the printer. Ask the administrator of the
machine to configure an appropriate time in "I/O Timeout".
➞ System Settings (Administrator) > "Printer Settings" >
"Interface Settings" > "I/O Timeout"

11
 Problem Point to check Solution
Printing does not take Was a Notice Page printed? A Notice Page will be printed to indicate the cause of the
place. problem if a print job cannot be performed as specified
and the cause is not shown in the display. Read the
printed page and take appropriate action.
For example, a notice page will be printed in the
following situations.
• The print job is too large to fit in memory.
• A function that has been prohibited by the
administrator is specified.
* By factory default, Notice Pages are not printed.

Have functions been disabled by the When user authentication is enabled, the functions that
administrator? you can use may be restricted in your user settings.
Check with your administrator.

Color printing does Is the color mode set to "Color"? Select "Automatic" or "Color" for the color mode setting.
not take place. The color mode setting is configured as follows:
Windows:
On the [Color] tab of the printer driver.
Macintosh:
In the [Color] menu of the print window.
(In Mac OS X v10.1.5, the [Color] tab of [Printer
Features].)
In Windows, [Black and White Print] can also be
selected on the [Main] tab of the printer driver. If you
wish to print in color, make sure that the [Black and
White Print] checkbox on the [Main] tab is not selected
.

Have functions been disabled by the When user authentication is enabled, the functions that
administrator? you can use may be restricted in your user settings.
Check with your administrator.

Two-sided printing Does the paper type setting of the Check "Tray Settings" in the system settings.
does not take place. selected tray specify a type of paper that If the [Disable Duplex] checkbox is selected ,
cannot be used for two-sided printing? two-sided printing using that tray will not be possible.
Change the paper type setting to a type that can be
used for two-sided printing (Plain Paper, Letter Head,
Pre-Printed, Pre-Punched, Recycled Paper, Color).
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"

Are you using a special size of paper? Two-sided printing is not possible on special sizes of
paper.
Paper sizes that can be used are Ledger, Letter, Legal,
Executive, Invoice, Foolscap, A2 (Fit To Page), A3, A4,
A5, B4, B5, 8K, and 16K.

Have functions been disabled by the Some functions may have been disabled in the system
administrator? settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.

12
 Problem Point to check Solution
A tray, finisher, or Have the peripheral devices that are Open the printer properties and click the [Auto
other peripheral installed on the machine been Configuration] button on the [Configuration] tab.
device installed on the configured in the printer driver? (Windows)
machine cannot be * If auto configuration cannot be executed, see the
used. Software Setup Guide.

Problems Related to Print Results

Problem Point to check Solution
The image is grainy. Are the printer driver settings If you are using the PCL printer driver, you can set the
appropriate for the print job? resolution to [600 dpi] or [300 dpi] in the print settings at
(Windows) the time of printing. When you need a very clear image,
select [600 dpi].
If you are using the PS printer driver, you can set the
resolution to [600x600 dpi] or [1200x600 dpi] (only for
black and white printing).
The resolution setting is selected in the [Advanced] tab
of the printer driver properties window.

The image is too light Does the image (particularly a photo) Brightness and contrast can be corrected by performing
or too dark. need correction? [Color Adjustment] on the [Color] tab of the printer
(Windows) driver. These settings can be used for simple
corrections when you do not have image editing
software installed on your computer.

Colors are off. Did you perform "Registration Ask your administrator to perform "Registration
Adjustment"? Adjustment".
➞ System Settings (Administrator) > "Device Control" >
"Registration Adjustment" > "Auto Adjustment"
If the color tones are off, perform "Auto Color
Calibration". (If the colors are still off after calibration,
repeating calibration may improve the results.)
➞ System Settings (Administrator) > "Printer Settings" >
"Color Adjustments" > "Auto Color Calibration"

Text and lines are faint Was color data printed in black and When color text and lines are printed in black and white,
and difficult to see. white? they may become faint and difficult to see. To have
(Windows) color text or lines (areas) that are faint converted to
black, select [Text To Black] or [Vector To Black] on the
[Color] tab of the printer driver. (Correction of graphics
data such as bitmap image is not possible.)

13
 Problem Point to check Solution
Part of the image is Does the paper size specified by the job Make sure that the paper size setting matches the size
cut off. match the size of paper loaded in the of paper loaded in the tray.
tray? The paper size setting is selected as follows:
Windows:
On the [Paper] tab of the printer driver.
If [Fit to Paper Size] is selected, check the loaded
paper and the paper size setting.
Macintosh:
In the [Page Setup] menu. (In Mac OS 9.0 to 9.2.2, in
the [Paper Settings] menu.)

Is the print orientation setting (portrait or Set the print orientation to match the image.
landscape) correct? The print orientation is selected as follows:
Windows: On the [Main] tab of the printer driver.
Macintosh: In the [Page Setup] menu.

Are the margins set correctly in the If the edge of the image extends outside the printable
layout settings of the application? area of the machine, the edge will be cut off. Select an
appropriate paper size and margins in the layout
settings of the application.

The image is upside Are you using a type of paper (tab When the image size and paper size are the same but
down. paper, punch paper, etc.) that can only the orientations are different, the orientation of the
be loaded in a fixed orientation? image is automatically rotated to match the paper.
However, when the paper can only be loaded in a fixed
orientation, this may result in the image being printed
upside down. In this event, rotate the image 180
degrees before printing.
The 180 degree rotation setting is selected as follows:
Windows:
On the [Main] tab of the printer driver.
Macintosh (OS X v10.3.3 to 10.4):
On the [Page Setup] menu. (Landscape orientation
only.)
(In Mac OS 9.0 to 9.2.2, in the [PostScript Options]
menu of the [Page Setup] menu.)

Is the correct binding position selected When two-sided printing is performed, every other page
for two-sided printing? is printed upside down when tablet binding is selected
for the binding position. Be sure to set the appropriate
binding position.
The binding position is selected as follows:
Windows:
On the [Main] tab of the printer driver.
Macintosh:
In the [Layout] menu of the print window. (In Mac OS
X v10.1.5, in the [Duplex] menu of the print window; in
Mac OS 9.0 to 9.2.2, in [Output/Document Style].)

14
 Problem Point to check Solution
Many nonsense Is your computer or the machine in an If little free space remains in the memory or hard drive of
characters are printed. unstable state? your computer, or many jobs have been spooled on the
machine and it has little free memory remaining, printed
text may turn into nonsense characters. In this situation,
cancel printing, restart your computer and the machine,
and try printing again.
To cancel printing
Windows:
Double-click the printer icon that appears at the lower
right of the task bar and click "Cancel All Documents"
(or "Purge Print Documents") in the [Printer] menu.
Macintosh:
Double click the name of the machine in the printer
list, select the job that you wish to delete, and delete
it. (In Mac OS 9.0 to 9.2.2, double click the printer icon
on the desktop, select the print job that you wish to
delete, and delete it.)
At the machine:
Press the [JOB STATUS] key on the operation panel,
touch the [Print Job] key to change the screen, touch
the key of the print job that you wish to delete, and
touch the [Stop/Delete] key. A message appears to
confirm the cancelation. Touch the [Yes] key.
If nonsense characters are still printed after restarting,
ask your administrator to lengthen the timeout setting of
"I/O Timeout" in the system settings (administrator).
➞ System Settings (Administrator) > "Printer Settings" >
"Interface Settings" > "I/O Timeout"
* If nonsense characters are still printed after taking the
above measures, remove and then reinstall the printer
driver.

15
 SCANNING
This chapter provides solutions to possible scanning problems. See the following table of contents to locate the
appropriate page for your question or problem.

Problems Related to Scanning Operation

• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
• An address cannot be specified.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
• Mode cannot be selected.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
• Auto selection of the color mode does not take place correctly.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
• The received image file cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
• Transmission takes a long time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
• A destination is pre-selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
• Cannot write to USB memory. (When using USB Memory Scan.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Problems Related to Scan Results
• The scanned image is clipped. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
• The quality of the scanned image is poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
• The scanned image is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
• The scanned image is upside down or on its side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
• The [COLOR START] key ( ) indictor is not lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
• JPEG was selected for the file type but the file was created as a TIFF file. . . . . . . . . . . . . . . . . . . . . . 20
• The image is too light or too dark. (When using PC Scan.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Problems Related to One-Touch Individual Keys / Group Keys
• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . . . 21
• You wish to delete or edit an individual key but do not know which group key it is stored in. . . . . . . . 21
• You wish to delete or edit a group key but do not know which program key it is stored in. . . . . . . . . . 21

• If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 27).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the main
power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Problems Related to Scanning Operation

Problem Point to check Solution
Transmission does Did you select the correct destination? Make sure that the correct destination information is
not take place. Is the correct information (e-mail stored for the destination and that the destination is
address or FTP server information) correctly selected.
stored for that destination? If delivery by e-mail (Scan to E-mail) is unsuccessful, an
error message such as "Undelivered Message" may be
sent to the designated administrator's e-mail address.
This information may help you determine the cause of
the problem.

16
 Problem Point to check Solution
Transmission does Does the image file exceed the e-mail If your administrator has set a limit on the size of
not take place. attachment limit set in the system transmitted files, a file that exceeds the limit cannot be
settings (administrator)? transmitted. Check with your administrator.

Did the image file exceed the file Reduce the size of the file attachment (reduce the
attachment size limit of your mail number of pages scanned). The size of the file can also
server? be reduced by scanning using a lower resolution setting.
(When Scan to E-mail is used.) (Ask your mail server administrator what the file size
limit is for one e-mail transmission.)

Has the folder on the destination If the destination folder is not configured as a shared
computer been set as a shared folder so folder, select "share" in the folder properties. If the folder
that files can be sent to it? was moved or otherwise changed, the "share" setting
(When using Scan to Network Folder.) may have been canceled.

Did you place a long size original on the A long size original cannot be scanned from the
document glass when it is scanned? document glass. Place originals in the document feeder
tray of the automatic document feeder.

Did you place an original that is folded? If a folded original is placed in the automatic document
feeder, an error will occur and scanning will be canceled
when the actual original size is detected during
scanning.
Following the instructions in the display, unfold the
original, place it in the automatic document feeder
again, and rescan.

An address cannot be Have functions been disabled by the Some functions may have been disabled in the system
specified. administrator? settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.

Mode cannot be Have functions been disabled by the Some functions may have been disabled in the system
selected. administrator? settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.

Auto selection of the Are you scanning one of the following When the color mode is set to "Auto", the machine
color mode does not types of originals? detects whether the original is black and white or color
take place correctly. When Black & White is not selected: when the [COLOR START] key ( ) is pressed;
• Are there colors or coloring in the however, in the cases at left, automatic detection may
paper? not give the correct result. In this event, specify the color
When Color is not selected: mode manually.
• The color in the original is very light.
• The color in the original is very dark,
almost black.
• Is only a very small area of the
original colored?

17
 Problem Point to check Solution
The received image Does the viewer program used by the The recipient may be able to open the file if you change
file cannot be opened. recipient support the format of the the file type and compression mode selected at the time
received image data? of transmission. Use a software program that is capable
of opening the selected file type and compression mode.

Does a message appear prompting you The received file is an encrypted PDF file. Ask the
to enter your password? sender for the password, or have the image sent again
in a non-encrypted format.

Transmission takes a Is the resolution setting appropriate at To select resolution and data compression settings that
long time. the time of scanning? are suited to the purpose of transmission and create
image data that is balanced in terms of resolution and
file size, pay attention to the following points:
Resolution settings
The default resolution setting is [200x200 dpi] in
scanner and USB memory mode, and [200x100 dpi] in
Internet fax mode. If the original does not contain a
halftone image such as a photo or illustration, scanning
at the default resolution will create a practical and useful
image. A higher resolution setting or the "Half Tone"
setting (in Internet fax mode) should only be selected if
the original contains a photo and you wish to give
priority to the quality of the photo image. Exercise
caution in this case as a larger file will be created than
when the default setting is used.

A destination is Is "Default Address Setting" enabled in If you wish to send to a destination other than the
pre-selected. the system settings (administrator)? default destination, touch the [Cancel] key.
If you are the administrator and wish to change or
disable the default destination, change the settings as
appropriate in "Default Address Setting".
➞ System Settings (Administrator) > "Image Send
Settings" > "Scan Settings" > "Default Address
Setting"

Cannot write to USB Is the USB memory device connected Make sure that the USB memory device is connected
memory. securely to the machine or USB hub? securely.
(When using USB
Memory Scan.)

18
Problems Related to Scan Results
Problem Point to check Solution
The scanned image is Is the original scan size setting smaller Set the scan size to the actual original size.
clipped. than the actual original size? If you have intentionally set a smaller size than the
actual original size, note carefully the placement
position of the selected scan size when placing the
original. For example, when scanning an 8-1/2" x 11"
(A4) original using a 5-1/2" x 8-1/2" (B5) setting, align
the original using the scale at the left edge to fit the area
you wish to scan into the 5-1/2" x 8-1/2" (B5) scanning
area.
☞ Illustration of the machine (I) (page 37)
The quality of the Is the original printed matter such as a When the original is printed matter, vertical patterns
scanned image is book or magazine? (moiré) may occur. Touch the [Image Settings] key and
poor. then the [Exposure] key to open the exposure setting
screen. The [Moiré Reduction] checkbox appears in this
screen. This checkbox can be selected to reduce
the moiré effect. It may also be possible to reduce the
moiré effect by changing the resolution setting or
shifting the original (or changing its angle) slightly on the
document glass.

When scanning a color or grayscale Setting the color mode to "Mono 2" replaces the colors
original, is the color mode set to "Mono in the original with either black or white. This is suitable
2"? for text-only originals; however, for originals that contain
illustrations, it is best to use the [BLACK & WHITE
START] key ( ) with the color mode set to
[Grayscale], or set the color mode of the [COLOR
START] key ( ) to [Full Color] or
[Auto]-[Grayscale] and then scan.

Is a destination included that has When a broadcast transmission is performed that

[TIFF-S] selected for the format? includes both scan mode destinations and Internet fax
destinations that have [TIFF-S] selected for the format,
the resolution will remain fixed at [200x200dpi] even if a
different resolution setting is selected. If you wish to
send an image scanned at high resolution to scan mode
destinations, send the image in a separate
transmission.

The scanned image is Is the original placed face up or face When using the document glass, the original must be
blank. down correctly? placed face down. When using the automatic document
feeder, the original must be placed face up.

The scanned image is Are Internet fax addresses included in When both scan mode and Internet fax destinations are
upside down or on its the transmission? included in a broadcast transmission, the original
side. transmission orientation of Internet fax takes
precedence, and thus the file may not appear in the
correct orientation when viewed on a computer. In this
event, send the image to the scan mode destinations in
a separate transmission.

The [COLOR START] Are Internet fax or fax destinations If Internet fax or fax destinations are included in the
key ( ) indictor included? destinations, only the [BLACK & WHITE START] key
is not lit. ( ) can be used.

19
 Problem Point to check Solution
JPEG was selected for Did you press the [BLACK & WHITE When [JPEG] is selected for the file type and the image
the file type but the file START] key ( ) to begin scanning? is scanned in Mono 2, the file will be created as a TIFF
was created as a TIFF file. To create the file as a JPEG file, change the color
file. mode to [Full Color] and then press the [COLOR
START] key ( ).

The image is too light Is the threshold value suitable? When scanning from the TWAIN driver with [Mono 2
or too dark. gradation] selected from the [Color Mode], check the
(When using PC "B/W Threshold" setting. A large threshold value makes
Scan.) the image darker and a small threshold value makes the
image brighter. To adjust the "B/W Threshold"
automatically, click the [Auto Threshold] button on the
[Image] tab of the "Custom Settings" window.

Are the brightness and contrast settings When the brightness and contrast settings are not
suitable? suitable (for example, the scanned image is too bright),
click the [Auto Brightness / Contrast Adjustment] button
on the [Color] tab of the "Custom Settings" window. You
can also click the [Brightness / Contrast] button to set
the brightness and contrast while viewing the scanned
image.

20
Problems Related to One-Touch Individual Keys /
Group Keys
Problem Point to check Solution
A one-touch individual If the key is an individual key, is the key Remove the key from the group and then edit or delete
key or group key included in a group? the key.
cannot be edited or ➞ System Settings > "Address Control" > "Direct
deleted. Address / Program" > "Amend/Delete"

Is the key being used in a reserved Wait until the transmission is finished or cancel the
transmission or a transmission in transmission and then edit or delete the key.
progress?

Is the key included in a program key? Remove the key from the program and then edit or
delete the key.
➞ System Settings > "Address Control" > "Direct
Address / Program" > "Amend/Delete"

Has your administrator enabled a If your administrator has enabled "Default Address
function that prevents editing/deleting? Setting" (on the machine) or "Inbound Routing Settings"
(in the Web pages), editing/deleting will not be possible.
Check with your administrator.

You wish to delete or Are multiple group keys stored? If multiple group keys have been stored, print the Group
edit an individual key List in "Sending Address List" in the system settings.
but do not know which The list will show where the key is stored.
group key it is stored ➞ System Settings > "List Print (User)" > "Sending
in. Address List" > "Group List"

You wish to delete or Are multiple program keys stored? If multiple program keys have been stored, print the
edit a group key but Program List in "Sending Address List" in the system
do not know which settings. The list will show where individual and group
program key it is keys are stored.
stored in. ➞ System Settings > "List Print (User)" > "Sending
Address List" > "Program List"

21
 DOCUMENT FILING
This chapter provides solutions to possible document filing problems. See the following table of contents to locate the
appropriate page for your question or problem.

• Document filing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

• A filed data can not be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
• A job cannot be stored in a custom folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
• A stored file has disappeared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• A file cannot be deleted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• The property of a file cannot be set to [Confidential]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• A resolution setting cannot be selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• A file name cannot be stored or changed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• A custom folder name cannot be stored or changed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
• A file name is cut off.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

• If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 27).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( )
in that order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Problem Point to check Solution

Document filing does Did you select document filing settings In print mode, enable document filing on the [Job
not take place. in the printer driver? Handling] tab of the printer driver.
In copy mode or image send mode, touch the [Quick
File Folder] key or the [File] key and then use the
document filing function.

Have functions been disabled by the Some functions may have been disabled in the system
administrator? settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.

A filed data can not be Have functions been disabled by the Some functions may have been disabled in the system
printed. administrator? settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use may be restricted in your user settings.
Check with your administrator.

A job cannot be stored Do custom folders appear in "Folder Click the [Get Folder Name] button in the document
in a custom folder. Information"? filing save screen of the printer driver to call up the
(When printing) custom folders that have been created on the machine.

Does the custom folder have a Enter the password configured in the machine in the
password? document filing save screen.

22
 Problem Point to check Solution
A stored file has Did you touch the [Print and Delete the A file that is printed using the [Print and Delete the Data]
disappeared. Data] key to print a stored file? key is automatically deleted after being printed. To print
a file without deleting it, use the [Print and Save the
Data] key.

A file cannot be Is the property of the file set to A file cannot be deleted when its property is set to
deleted. [Protect]? [Protect]. Change the property to [Sharing] and then
delete the file.

The property of a file Is the file in the Quick File folder? "Confidential" cannot be specified for a file in the Quick
cannot be set to File folder. Move the file to a different folder and then
[Confidential]. specify "Confidential". (Note that "Protect" can be
specified for a file in the Quick File folder to prevent it
from being easily deleted.)

A resolution setting Was the file saved at low resolution? A saved file cannot be transmitted at a resolution higher
cannot be selected. than the resolution at which it was saved.

A file name cannot be Does the name include characters that The following characters cannot be used in a file or
stored or changed. cannot be used in a file or folder name? folder name:
\?/";:,<>!*&#|
A custom folder name
cannot be stored or
changed.

A file name is cut off. Was the file name stored in the If the name was stored in the advanced transmission
advanced transmission settings during a settings before Quick File or File settings were
scan or Internet fax transmission? configured, that name will be used for the stored file. If
the number of characters in the name exceeds the
maximum number of characters allowed for a Quick File
name (30 characters), the characters after the 30th
character will be discarded.

23
 INSTALLATION
This chapter provides solutions to possible installation problems. See the following table of contents to locate the
appropriate page for your question or problem.

• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

• The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
• The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . . . . . . . . . . . 25
• The printer driver is not installed correctly by plug and play (USB connection in Windows). . . . . . . . . 25
• The printer driver cannot be installed (Windows 2000/XP/Server 2003) . . . . . . . . . . . . . . . . . . . . . . . 26
• Removing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Problem Point to check Solution

The software cannot Is there sufficient free space on your Delete any unneeded files and applications to increase
be installed. hard drive? free space on your hard drive.

Are you using an operating system that Make sure that the software can run on your operating
is not supported? system.
For detailed information on installation requirements for
each software program in Windows, click the [Display
Readme] button in the installer.
☞ Software Setup Guide
The machine is not Is the IP address of the machine If the IP address of the machine is not configured, the
detected (when configured? machine will not be detected. Make sure that the IP
connected to a address is configured correctly in "IP Address Setting"
network). in the machine's system settings (administrator).
➞ System Settings (Administrator) > Network Settings
> IP Address Setting

Is your computer connected to the same Windows:

network as the machine? If the machine and your computer are not connected
to the same local area network, the machine will not
be detected. If the two are connected to different
sub-networks, click the [Specify condition] button and
enter the machine's name (host name) or IP address
to search for the machine.
Macintosh:
If multiple AppleTalk zones exist, select the zone to
which the machine is connected from the menu.

Is the machine power on? If the machine is powered off, it will not be detected.
Switch on the main power switch and the [POWER] key
( ) in that order. (In Windows, search again after
powering on the machine.)

Is your computer connected correctly to Make sure that the cable is connected securely to the
the machine? LAN connectors on your computer and the machine.
Check the connections at the hub as well.
☞ Illustration of the machine (M) (page 37)

24
 Problem Point to check Solution
The plug and play Is the machine power on? When a USB cable is connected, make sure the power
screen does not of the machine is "ON" and then connect a USB cable to
appear (USB the machine. When the machine is not powered on,
connection in switch on the main power switch and the [POWER] key
Windows). ( ) in that order.

Can your computer use a USB Check your computer whether or not a USB interface
connection? can be used on the Device Manager in your computer.
(For information on "Device Manager", see Help in
Windows.)
If USB can be used, your controller chipset type and
Root Hub will appear in "Universal Serial Bus
controllers" in "Device Manager". (The items that appear
will vary depending on your computer.)

If these two items appear, USB should be useable. If a

yellow exclamation point appears next to "Universal
Serial Bus controllers" or the two items do not appear,
refer to your computer manual or check with the
manufacturer of your computer to enable USB and then
reinstall the printer driver.

The printer driver is Did you connect the machine to your In Windows 2000/XP/Server 2003, if the machine was
not installed correctly computer before installing the printer connected to your computer with a USB cable before
by plug and play (USB driver? the printer driver was installed from the installer, check if
connection in information on the unsuccessful installation remains in
Windows). "Device Manager". (For information on "Device
Manager", see Help in Windows.)
If the model name of the machine appears in "Other
devices" in "Device Manager", delete it, restart your
computer, and install the printer driver again.

25
The printer driver cannot be installed (Windows 2000/XP/Server 2003)
If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your
computer settings.

1 Click the [start] button and then click 4 Check the settings in "What action do
[Control Panel]. you want Windows to take?" ("File
In Windows 2000, click the [Start] button, point to signature verification" in Windows 2000).
[Settings], and click [Control Panel].

2 Click [Performance and Maintenance]

and then [System].
In Windows 2000, double click the [System] icon.

3 Click the [Hardware] tab and then the

[Driver Signing] button.

If [Block] is selected, the printer driver cannot be installed.

Select [Warn] and install the printer driver again.

Removing the software

To remove the printer driver or software installed using the installer, follow the steps below.

Windows Macintosh (Mac OS 9.0 to 9.2.2)

1 Click the [start] button and then click 1 Insert the "Software CD-ROM" into your
[Control Panel]. CD-ROM drive.
In Windows 98/Me/NT 4.0/2000, click the [Start] button,
point to [Settings], and click [Control Panel].
2 Double-click the [CD-ROM] icon ( ) on
the desktop and double-click the
2 Click [Add or Remove Programs]. [MacOS] folder.

In Windows 98/Me/NT 4.0/2000, double-click the

[Add/Remove Programs] icon.
3 Double-click the [Installer] icon ( ).

3 Select the program or driver that you

4 Select [Remove] in the Install menu and
wish to delete.
click the [Remove] button.
For more information, see the manual for the operating
system or Help.
There is no deletion tool for Mac OS X.
The PPD file of Mac OS X has been copied to the
4 Restart your computer. following folder on the startup disk.
[Library] - [Printers] - [PPDs] - [Contents] -
[Resources] - [en.lproj]
Delete the PPD file of the machine from this folder.

26
 OTHER PROBLEMS
This chapter explains how to resolve problems related to the general operation of the machine. Locate your question or
problem in the table of contents below and refer to the appropriate page.

Problems Related to Machine Operation

• Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
• The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
• Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
• The original size is not automatically selected or the wrong size is selected. . . . . . . . . . . . . . . . . . . . 29
• The displayed bypass tray paper size is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Problems Related to Paper Feeding and Output
• The original misfeeds.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
• The paper misfeeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
• Paper does not feed from the paper tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
• The image on paper from the bypass tray is skewed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
• The automatic document feeder does not operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Problems Related to Quality / Print Results
• Lines appear in the scanned image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
• Smudges appear on printed output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
• Toner does not adhere well or creases appear in the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
• Print quality is poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
• Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
• Printing takes place on the wrong side of the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Problems Related to Peripheral Devices
• The connected USB device cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
• The finisher / saddle stitch finisher does not operate.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
• Stapling does not take place (including pamphlet stapling). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
• Punching does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
• The stapling position or punch position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Other Problems
• The touch panel screen is difficult to view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
• You were logged out without having performed logout yourself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
• You forgot the administrator password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
• When the main power is switched off, the main power indicator on the operation panel does not
turn off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Illustration of the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the main
power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that
order.
* When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug
the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

27
Problems Related to Machine Operation
Problem Point to check Solution
Specified machine Have functions been disabled by the Some functions may have been disabled in the system
functions cannot be administrator? settings (administrator). Check with your administrator.
used. When user authentication is enabled, the functions that
you can use and page counts may be restricted in your
user settings. Check with your administrator.

The operation panel Is the main power indicator lit? If the main power indicator is not lit, make sure that the
cannot be used. power plug is firmly inserted in the power outlet, switch
the main power switch to the "on" position, and press
the [POWER] key ( ) to turn on the power.
☞ Illustration of the machine (A), (D), and (J) (pages
36 and 37)

Did you just power on the machine? After the [POWER] key ( ) is turned on, the machine
requires about 80 seconds to complete warmup
operation.
During this time functions can be selected, however, a
job cannot be run. Wait until a message appears
indicating that the machine is ready.

Is the [POWER SAVE] key ( ) Auto Power Shut-Off mode has activated. To return the
blinking machine to normal operation, press the [POWER SAVE]
key ( ).
☞ Illustration of the machine (A) (page 36)
Is a cover open or a device separated A warning message will appear when a cover is open or
from the machine? a device is separated from the machine. Read the
message and take appropriate action.

Did login fail three times in a row? When "A Warning when Login Fails" is enabled in the
system settings (administrator) and login fails 3 times in
a row, a warning will be displayed and operation will
lock for 5 minutes. After operation unlocks, log in using
the correct user information.
If you do not know your user information, contact your
administrator.

Does a message appear indicating that Auto Login failed due to a problem on the network.
Auto Login failed? Contact your administrator.
If you are the administrator, touch the [Admin Password]
key, log in as an administrator, and temporarily change
the auto login settings in the system settings
(administrator). (Restore the changed settings to their
original state after the network problem has been
solved.)

28
 Problem Point to check Solution
The operation panel Does the message "Call for service. Make sure that the LINE indicator is not lit and that the
cannot be used. Code:xx-xx*." appear in the display? DATA indicator is not blinking or lit and then switch off
*Letters and numbers appear in xx-xx. the [POWER] key ( ) and the main power switch.
Wait at least 10 seconds and then switch the main
power switch and the [POWER] key ( ) back on in
that order.
☞ Illustration of the machine (A) and (D) (page 36)
If the message still appears after switching the
[POWER] key ( ) and main power switch off and on
several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine,
unplug the power plug, and contact your dealer or
nearest SHARP Service Department. (When contacting
your dealer or nearest SHARP Service Department,
inform them of the displayed error code.)

Printing is not Is a tray out of paper? Add paper as instructed by the message in the display.
possible or stops
during a job. Is the machine out of toner? When toner runs low, a message will appear to inform
you that the toner cartridge must be replaced. To
replace the toner cartridge, see "5. MAINTENANCE" in
the User's Guide.

Has a paper misfeed occurred? Remove the misfeed as instructed by the message in
the display.
☞ REMOVING MISFEEDS (page 3)
Is the Output tray (center tray) or Output When the Output tray (center tray) or Output tray (right
tray (right tray) full? tray) becomes full, a detector activates and stops
printing.
Remove the output from the tray and resume printing.
☞ Illustration of the machine (B) and (C) (page 36)
Is the waste toner box full? Replace the waste toner box as instructed by the
message in the display.
☞ "5. MAINTENANCE" in the User's Guide
In the Paper Tray Settings of the system Check the Paper Tray Settings and see if checkmarks
settings, are restrictions placed on the appear in the checkboxes of each mode. Functions
trays that can be used in each mode without a checkmark cannot be used for printing using
(copy, print, fax, Internet fax, and that tray.
document filing)? ➞ System Settings > "Paper Tray Settings" > "Tray
Settings" > (Each mode)

The original size is not Is the original curled or folded? The correct original size cannot be detected if the
automatically selected original is curled or folded. Straighten the original.
or the wrong size is
selected. Did you place an original smaller than Original sizes smaller than 5-1/2" x 8-1/2" (A5) cannot
5-1/2" x 8-1/2"(A5) size? be detected. Enter the original size manually.
* When scanning a small original on the document
glass, it is convenient to place a blank sheet of paper
on top of the original which is the same size
(8-1/2" x 11" (A4), 8-1/2" x 11"R (B5), etc.) as the
paper that you wish to use for printing.

29
 Problem Point to check Solution
The displayed bypass Is the bypass tray extension pulled out? When loading paper in the bypass tray, be sure to pull
tray paper size is not out the extension to enable the paper size to be
correct. detected correctly.
☞ Illustration of the machine (H) (page 36)

Problems Related to Paper Feeding and Output

Problem Point to check Solution
The original misfeeds. Is the original on thin paper? Use the document glass to scan the original. If you need
(When the automatic document feeder to use the automatic document feeder, use slow scan
is used.) mode in the special modes to scan the original.

Is the feed roller dirty? Clean the surface of the original feed roller.
☞ "5. MAINTENANCE" in the User's Guide
The paper misfeeds. Is a torn piece of paper remaining in the Make sure all paper is removed.
machine? ☞ REMOVING MISFEEDS (page 3)
Is too much paper loaded in the tray? Make sure that the stack of paper in the tray is not
higher than the indicator line.
☞ Illustration of the machine (E) (page 36)
Are multiple sheets feeding at once? Fan the paper well before loading it.

Are you using paper that is not within Use SHARP-recommended paper. Using paper that is not
the specifications? supported may result in misfeeds, creases, or smudges.
☞ "SUPPLIES" in the Safety Guide
* For paper that is prohibited or not recommended, see
"USEABLE PAPER" in the User's Guide.

Has the paper in the tray absorbed If you will not be using paper in a tray for a long time,
moisture? remove the paper from the tray and store it in a bag in a
dark and dry location.

Are the bypass tray guides adjusted to Adjust the bypass tray guides to the width of the paper.
the width of the paper? ☞ Illustration of the machine (F) (page 36)
Is the bypass tray extension pulled out? When loading a large size of paper, pull out the
extension.
☞ Illustration of the machine (H) (page 36)
Is the bypass tray feed roller dirty? Clean the surface of the bypass tray feed roller.
☞ "5. MAINTENANCE" in the User's Guide

30
 Problem Point to check Solution
The paper misfeeds. Is 5-1/2" x 8-1/2" (A5) size paper Load 5-1/2" x 8-1/2" (A5) size paper in tray 1 (the first
loaded? tray), in tray 2 (the second tray), or in the bypass tray.
* When loading 5-1/2" x 8-1/2" (A5) size paper in tray 1
or tray 2, place the paper in the horizontal
(5-1/2" x 8-1/2"R (A5R)) orientation.

Has the correct paper size been set? If you are using a special size, be sure to specify the
paper size.
If the size of paper loaded in a tray was changed, be
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"

Did you add paper to the bypass tray? When adding paper, remove any paper remaining in the
tray, combine it with the paper to be added, and reload
as a single stack. If paper is added without removing the
remaining paper, a misfeed may result.
☞ Illustration of the machine (G) (page 36)
Paper does not feed Is the paper loaded correctly in the Set the guides to the size of the paper. Make sure the
from the paper tray. paper tray? height of the paper does not exceed the indicator line.
☞ Illustration of the machine (E) (page 36)
The image on paper Is too much paper loaded in the tray? Do not load more than the maximum number of sheets.
from the bypass tray The maximum number of sheets varies depending on
is skewed. the paper type setting. For more information, see
"SPECIFICATIONS" in the Safety Guide.

Are the bypass tray guides adjusted to Adjust the bypass tray guides to the width of the paper.
the width of the paper? ☞ Illustration of the machine (F) (page 36)
The automatic Have functions been disabled by the Some functions may have been disabled in the system
document feeder does administrator? settings (administrator). Check with your administrator.
not operate.

Problems Related to Quality / Print Results

Problem Point to check Solution
Lines appear in the Are the scanning areas of the document Clean the scanning areas of the document glass or
scanned image. glass or automatic document feeder automatic document feeder?
dirty? ☞ "5. MAINTENANCE" in the User's Guide
Is the bypass tray feed roller dirty? Clean the surface of the bypass tray feed roller.
☞ "5. MAINTENANCE" in the User's Guide
Is the feed roller dirty? Clean the surface of the original feed roller.
☞ "5. MAINTENANCE" in the User's Guide
Smudges appear on Are you using paper that is not within Use SHARP-recommended paper. Using paper that is
printed output. the specifications? for other models or special paper that is not supported
may result in misfeeds, creases, or smudges.
☞ "SUPPLIES" in the Safety Guide

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 Problem Point to check Solution
Smudges appear on Are you printing on pre-punched paper? If the printed image overlaps the punch holes, smudges
printed output. may appear on the reverse side of the paper following
one-sided printing, or on both sides following two-sided
printing. Take care that the image does not overlap the
punch holes.

Does a message appear indicating the Contact your dealer or nearest SHARP Service
need for maintenance? Department as soon as possible.

Toner does not adhere Are you using paper that is not within Use SHARP-recommended paper. Using paper that is
well or creases appear the specifications? for other models or special paper that is not supported
in the paper. may result in misfeeds, creases, or smudges.
☞ "SUPPLIES" in the Safety Guide
Did you set the correct paper type? Set the correct paper type in the tray settings. Make
sure that the following has not occurred:
• Heavy paper is being used, but a paper type other
than heavy paper is selected in the tray settings. (The
image may disappear if rubbed.)
• Paper other than heavy paper is being used, but
heavy paper is selected in the tray settings. (This may
cause creases and misfeeds.)
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"

Is the paper loaded so that printing If printing takes place on the wrong side of label sheets
takes place on the reverse side? or transparency film, the toner may not adhere well and
a clear image may not be obtained.

Print quality is poor. Is toner save mode enabled? When "Toner Save in Printer Mode" or "Toner Save in
Copy Mode" mode is enabled, printing takes place using
less toner and thus the print result is lighter. Check with
your administrator.

Part of the image is Has the correct paper size been set? If you are using a special size, be sure to specify the
cut off. paper size.
If the size of paper loaded in a tray was changed, be
sure to check the paper size setting.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"

Was the original placed in the correct If you are using the document glass, be sure to place
position? the original in the far left corner of the document glass.
☞ Illustration of the machine (I) (page 37)
Printing takes place Is the paper loaded with the print side • Paper tray: Load the paper with the front side facing
on the wrong side of facing in the correct direction? up. (Load "Pre-Printed" paper and "Letter
the paper. Head" paper with the front side facing
down*.)
• Bypass tray: Load the paper with the front side facing
down.
* If "Disabling of Duplex" is enabled in the system
settings (administrator), load the paper front side up.
For the current setting, check with your administrator.

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Problems Related to Peripheral Devices
Problem Point to check Solution
The connected USB Is the USB device compatible with the A non-compatible device cannot be used. Make sure
device cannot be machine? that the device is compatible with the machine.
used.
Is the connected USB device Use "USB-Device Check" in the system settings to
recognized correctly. check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.

Are two or more of the same type of If two or more of the same type of USB devices are
USB devices connected to a USB hub? connected to a USB hub, only the first device connected
will be recognized. Make sure that each of the four
connectors on the USB hub have a different type of
device connected.

The finisher / saddle Does a message appear indicating that Remove all remaining paper from the stapler compiler.
stitch finisher does you need to remove paper from the
not operate. stapler compiler?

Stapling does not take Does a message appear instructing you Remove jammed staples.
place (including to check the staple unit? ☞ "4. PERIPHERAL DEVICE" in the User’s Guide
pamphlet stapling).
Does a message appear instructing you Replace the staple cartridge. Do not forget to replace
to add staples? the staple case.
☞ "4. PERIPHERAL DEVICE" in the User’s Guide
Is a different width of paper mixed in? Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.

Are there more sheets than can be For the maximum number of sheets that can be stapled,
stapled at once? see "SPECIFICATIONS" in the Safety Guide.

Is a paper size that cannot be stapled For the paper sizes that can be stapled, see
included in the print job? "SPECIFICATIONS" in the Safety Guide.

Is the paper type setting of the tray Check the paper type settings in the machine and select
selected in the printer driver set to a a tray that has paper that can be used for stapling. Click
paper type that cannot be stapled? the [Tray Status] button in "Paper Selection" on the
[Paper] tab of the printer properties window and check
the paper type setting of each tray.
* Stapling is not possible on labels, tab paper,
transparency film, or envelopes. In addition, if "Disable
Staple" is selected in the user type, stapling will not be
possible.

33
 Problem Point to check Solution
Stapling does not take Is the paper type setting of the selected Pamphlet stapling is not possible on heavy paper.
place (including paper tray set to heavy paper? (However, when cover insertion is selected, pamphlet
pamphlet stapling). stapling is possible when a single sheet of heavy paper
is inserted for use as a cover.)

Have functions been disabled by the Some functions may have been disabled in the system
administrator? settings (administrator). Check with your administrator.

Punching does not Does a message appear instructing you Dispose of punch scraps.
take place. to check the punch module? ☞ "4. PERIPHERAL DEVICE" in the User's Guide
Is a different size of paper mixed in? Punching is not possible when different widths of paper
are mixed together. To perform mixed size punching,
use paper of the same width and select the [Same
Width] setting. When copying, select [Same Width] for
[Mixed Size Original] in the special modes.

Is a paper size that cannot be punched For the paper sizes that can be punched, see
included in the print job? "SPECIFICATIONS" in the Safety Guide.

Is the tray selected in the printer driver Check the paper type settings in the machine and select
set to a paper type that cannot be a tray that has paper that can be used for punching.
punched? Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Punching is not possible on labels, tab paper,
transparency film, and envelopes. In addition, if
"Disable Punch" is selected in the user type, punching
will not be possible.

Have functions been disabled by the Some functions may have been disabled in the system
administrator? settings (administrator). Check with your administrator.

The stapling position Is the stapling position set correctly? Check the stapling position setting.
or punch position is ☞ "OUT PUT" in the Copier Guide
not correct.
Are the punching positions set Check the punch position settings.
correctly? ☞ "OUT PUT" in the Copier Guide

34
Other Problems
Problem Point to check Solution
The touch panel Is the display contrast properly Adjust the contrast using "Display Contrast" in the
screen is difficult to adjusted? system settings.
view. ➞ System Settings > "Default Settings" > "Display
Contrast"

You were logged out Did Auto Clear activate? When user authentication is used, the currently logged
without having in user will be automatically logged out if Auto Clear
performed logout activates. (Except when in PC scan mode.)
yourself. Log in again.
If you are the administrator, you can change the time
setting of Auto Clear or disable Auto Clear in "Auto
Clear Setting".
➞ System Settings (Administrator) > "Operation
Settings" > "Auto Clear Setting"

You forgot the Was the administrator password Contact your dealer or nearest SHARP Service
administrator changed from the factory default Department.
password. setting? * For the factory default administrator password, see "TO
THE ADMINISTRATOR OF THE MACHINE" in the
Safety Guide. After changing the password, take special
care to remember it.

When the main power Has the power has been turned off by If the main power is switched off more than
is switched off, the pressing the [POWER] key ( ) on approximately one minute after the power has been
main power indicator the operation panel and has a certain turned off by pressing the [POWER] key ( ) on the
on the operation panel amount of time elapsed since then? operation panel, the main power indicator on the
does not turn off. operation panel will not turn off immediately. (The
indicator will remain on for approximately another
minute. This is normal and does not indicate a failure.)

35
Illustration of the machine
Front

(A) Operation panel LINE indicator / DATA indicator Main power indicator [POWER] key

PRINT
DOCUMENT READY
FILING DATA

LINE
IMAGE SEND DATA

COPY
[POWER SAVE]
SYSTEM key
JOB STATUS SETTINGS

LOGOUT

(C) Exit tray unit

(right tray)
(B) Output tray
(center tray)
(F)

"On"
position
(G)
"Off"
position

(D) Main power switch

(H)

(E) Indicator Bypass tray

line

36
Back

(I) Original placement position on the document glass

Mark Mark

5-1/2" x 8-1/2"
or A5 B5R
8-1/2" x 14" 8-1/2" x 11"R or A4R
B5 or B4
8-1/2" x 11" or A4 11" x 17" or A3

(J) Power plug

(K) USB connector (A type)
(L) USB connector (B type)
(M) LAN connector
The part indicated in the illustration is only
to be handled by a service technician.

37