IT FOR MANAGERS
Emerging
Technologies &
applications
A new wave of digital
technologies is changing
the business environment
across the globe.
Course Outline
Practical’s Assessments Tools
Assessments – End term
We learn using case study Internet resources and open-
study, and use case
and research source tools for research
submissions
Quiz Groups
You need to create groups to
1 in class quiz – 15 min
work on the assessments
Learning Outcomes
Understand the
Understand concept and interrelationship and breadth Identify business applications
scope of emerging of technologies in an of the emerging technologies
technologies in enterprise IT organizational information
system
Recommended Books
Evaluate business
applications of a chosen -HBR Case: "Komatsu and Smart
Construction: By: Rajiv Lal, David J.
emerging technology Collis, Akiko Saito"
Session 1,2
Topics :
• Understanding evolution and impact of
modern technologies – SMAC
• Understanding the confluence of data -
technology and economics
4
Social Mobile Analytics
Cloud
5
“CONFLUENCE OF DATA-TECH-
ECONOMICS”
Digital Smart
World Appliances
Description
Autonomous
Smart Fleet Wearables
Vehicles
Smart 5G
E-
Healthcare Adoption
governance
Home Artificial
Automation Intelligenc Smart City
e
Smart Cloud Digital
Factory Infrastructur Consumer
e
Quantum Immersive
Computin Technology
g
6
Table Of Contents
○ Enterprise IT
○ Data
○ Cloud
○ IOT
○ Analytics/ML/AI
○ Cognitive- Voice, Text, Video, Image
○ Robotic Process Automation
What we will talk
about
You will be able to relate to the technologies of the new
environment in which businesses are operating
7
Enterprise IT : Process Area
Receiving Entering Invoice Approving Payment
Invoice Details Invoice
● Vendor sends ● Checks for ● Head of ● Updates the
the invoice accuracy department reviews approval status
● Received via ● Checks for invoice details and informs the
email or hard completeness ● Approval- sign and vendor
copy ● Checks for returns to the AP ● AP clerk
● Invoice format compliance as per clerk for payment prepares a
as per the terms ● Rejected - provide payment batch
vendor ● Enters the details reasons and re- and submits to
● Assigns a Unique sends it to Vendor finance
number for corrections ● Finance
● Forward to the processes the
relevant payment batch
department 8
Enterprise IT : Landscape
AP
AR
P&L
Finance and Accounting
Central IT Systems
CRM
Sales & Marketing Orders
Enterprise Pricing
APPS
BOM
Manufacturing &
Production Schedules
Production
Capacity
Social
Integrations
Productivity
Workforce Management Workforce planning
Skill and Job Roles
9
The Business Context Of Various Technologies
What is it? Why it is important? What are the benefits? What are the examples? How to leverage it?
10
Digitalization Trends
Big Data
Volume – Velocity - Variety
11
Terminologies
Data Data
Database Data Lake Visualization
Governance
Data Data
Algorithm Raw Data
Transformation Modelling
Structured Unstructured
ETL BI
Data Data
Deep Generative Machine Artificial
Learning AI Learning Intelligence
Big Data – What is it?
Large volume of data
Structured and Unstructured
○ It has volume, velocity and variety
○ Structured data –your ERP, databases,
spreadsheets etc
○ Unstructured data – your images, text, email,
videos, audio etc
13
Big Data – Why it is important?
Solve Predict
○ The world today is generating ○ You can unlock hidden patterns and
tremendous amount of data and trends in the data by combining it
organizations need to use it and be with analytics to predict outcomes
competitive in this environment
○ You can connect , correlate ,
○ You can manage and analyze all the establish relationships between
data you have from any source , any structured and unstructured data and
format, any size to solve a business derive deep insights
problem
14
Big Data – What are the benefits?
1 2 3
Opportunity to differentiate Become real time Improve efficiencies
Innovate by Analyze real time data as Analyze historical data &
personalization and it generates, happens optimize processes
customization for your and take immediate
customers decisions
15
Big Data – What are the examples?
Looking at the world of manufacturing
Process Improvement Quality Assurance After Sales
• It can use sensor data to • It can enable to detect , spot • It can enable to analyze tons
analyze what factors influence vulnerabilities before the of data coming from the
output there by reducing actual production starts product/machinery and
wastage and increasing the provide after sales support to
yield • Collect data on prototypes, clients
samples, error patterns in test
• Temperature, coolant runs to simulate and detect • Collect and analyze data on
pressures, oxygen, quantities defects diagnostics of machine, geo
and many other factors can location, usage , breakdowns
be analyzed real time to improve after sales
services
16
Big Data – How to leverage it?
“ ” “ ”
Databases or Data Lakes Machine Learning & Analytics
“ ”
Storing Analysing
Cloud Computing
Processing
Demo : Google Trends
17
Digitalization Trends
Cloud
Computing over the internet
18
Terminologies
Application
IAAS Serverless DevOps PAAS
Modernization
Elastic
Container VPN SAAS Multi Cloud
Computing
Disaster
CI / CD Virtual Machine Virtualization Scaling
recovery
Cloud Native Cloud
Private Cloud Datacenter Server
Architecture Migration
19
Cloud – New Offerings
“ ” “ ”
IaaS SaaS
“ ”
PasS
Serverless DevOps
20
Cloud – What is it?
Pay only what you use
Computing services on demand
○ All parts of computing services such as servers,
storage, databased, network, software etc is
delivered over the internet
○ Subscription basis – transfer from capex to opex
model for enterprises
○ Flexible resources and economics of scale hence
any size of enterprise can utilize it
21
Cloud – Why it is important?
Scale Cost
○ Any size of a company can go to ○ It is eliminating the capital expenses
cloud and start using digital of buying hardware and software and
technologies from day 1, it is that setting up of data centers
simple.
○ It is a complete shift from the
○ It allows the ability to scale elastically traditional way businesses think
for example you may need more or about IT resources providing huge
less of computing power, storage , cost savings by switch on and switch
bandwidth at different instances off IT resources
22
Cloud – What are the benefits?
1 2 3
Speed Productivity Reliability
Most of it is in self Allowed all of us to work It makes data backup,
service mode, hence from home in the disaster recovery and
they can be pandemic business continuity
commissioned in minutes easier
23
Cloud – What are the examples?
Looking at the world of manufacturing
Infrastructure Platform SAAS
• It moves all its servers, • It can move its IT • It use business applications
storage , network systems to development environment for over the internet just using a
cloud virtual machines developing, testing, delivering web browser or on their
& managing software phone, tablet or PC
• It decommissions its own in applications to cloud
premise or in house servers • Office 365 which enables
and saves on electricity, real • Quickly create websites, access to Teams, SharePoint ,
estate, manpower costs mobile apps without worrying Excel, Power Point , Word &
about setting up underlying other applications online
resources greatly improves productivity
24
Cloud – How to leverage it?
“ ” “ ”
Azure Google Cloud
“ ”
Microsoft Google
AWS
Amazon
Demo : Azure
25
