1.
Problem Analysis and Project Planning
Objective:
The objective of this section is to analyze the current issues and requirements of the existing food
ordering systems, identifying the challenges, and proposing a solution.
Challenges:
Limited menu visibility
Inefficient order processing
Lack of real-time order tracking
Absence of user-friendly interfaces
Requirements:
User-friendly interface
Real-time order tracking
Efficient payment processing
Integration with various restaurants
Project Planning:
Scope:
The system will include customer registration, menu display, order placement, payment processing, and
real-time order tracking.
Timeline:
Phase 1: Requirements gathering and analysis (2 weeks)
Phase 2: System design and architecture (3 weeks)
Phase 3: Implementation and coding (6 weeks)
Phase 4: Testing and debugging (4 weeks)
Phase 5: Deployment and user training (2 weeks)
Resources:
Project Manager
Developers (Front-end, Back-end)
UI/UX Designers
Quality Assurance Team
Customer Support Team
2. Problem Statement
Background:
The traditional food ordering systems lack efficient features, leading to a suboptimal user experience.
Our project aims to address these issues and provide an enhanced online food ordering system.
Problem Statement:
The current food ordering systems face challenges such as limited menu visibility, inefficient order
processing, and a lack of real-time order tracking. To overcome these issues, our project seeks to develop
a comprehensive online food ordering system that offers a user-friendly interface, real-time order
tracking, and seamless payment processing.
Objectives:
Improve menu visibility for users
Streamline order processing
Implement real-time order tracking
Enhance user experience with an intuitive interface
3. Software Requirement Specification
1. Introduction:
This section outlines the purpose and scope of the software, including a brief description of the online
food ordering system.
2. Functional Requirements:
User Registration and Authentication -
This functionality allows users to create accounts within the system, providing essential
information such as name, contact details, and address. Authentication ensures that only
registered users can access the system.
Menu Display and Search Functionality –
This feature focuses on presenting the available food items to the users and facilitating easy
navigation through the menu. Users should be able to search for specific dishes or browse
through categories.
Order Placement and Confirmation –
Users should be able to add items to their cart, review their selections, and place an order. The
system must provide confirmation of the order to the user.
Payment Gateway Integration –
This functionality involves integrating a secure and reliable payment gateway to facilitate online
transactions for the placed orders. Features such as supporting credit/debit cards, digital wallets,
and other relevant payment options ensuring the security of payment information, providing
users with confirmation of successful transactions.
Real-time Order Tracking –
Users should be able to track the status and location of their orders in real-time, providing
transparency and enhancing the user experience. Features are displaying stages such as order
received, preparing, out for delivery, and delivered, providing users with an estimated time of
delivery.
User Feedback and Ratings –
This feature allows users to provide feedback on their experience and rate the quality of the
food and service. It helps in improving the system and aids other users in making informed
decisions.
3. Non-Functional Requirements:
Performance: The system should handle a minimum of 1000 concurrent users without
performance degradation.
Security: Implement secure user authentication and protect user data.
Usability: The interface should be intuitive and accessible for users of all technical levels.
Reliability: The system should be available 24/7 with a maximum downtime of 1 hour per month
for maintenance.
4. System Architecture:
Front-end: HTML, CSS, JavaScript
Back-end: Node.js, Express
Database: MongoDB
Payment Gateway: Stripe
Real-time Tracking: WebSockets
5. External Interfaces:
Integration with restaurant databases for menu and pricing information
Payment gateway for secure transactions
SMS or email notifications for order confirmation and updates
6. Constraints:
Compatibility with major web browsers
Adherence to data protection regulations
This set of documents provides a foundation for the development of an Online Food Ordering System
using software engineering methodologies. Adjustments can be made based on specific project
requirements and team considerations.
