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ATR Series Manual 2020

This owner's manual provides instructions for installing and operating an ATOMS Series Garage Door Opener. Key points include: - Read the manual carefully for safety information before installation and use. - A safety infrared sensor must be installed and aligned properly. - Periodic safety checks of the opener are required. - Instructions are provided for assembling the rail system, installing attachments to the garage door and frame, programming the opener, operating the unit manually or with accessories, maintaining the unit, and troubleshooting.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
150 views38 pages

ATR Series Manual 2020

This owner's manual provides instructions for installing and operating an ATOMS Series Garage Door Opener. Key points include: - Read the manual carefully for safety information before installation and use. - A safety infrared sensor must be installed and aligned properly. - Periodic safety checks of the opener are required. - Instructions are provided for assembling the rail system, installing attachments to the garage door and frame, programming the opener, operating the unit manually or with accessories, maintaining the unit, and troubleshooting.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 38

ATOMS Series Garage Door Opener

Owner’s Manual
For residential use only

IMPORTANT:

• Please read this manual and the enclosed safety materials carefully!
• Safety Infrared Sensor MUST BE INSTALLED and aligned properly.
• Periodic checks of the openers are required to ensure safe operation.
Watch Quick Setup Videos at
• Save this manual for future reference. www.skylinkhome.com/videos
• This Equipment meets or exceeds all Federal, State and UL325
Safety requirements.
• For more information, updates and useful links, please visit our website
http://www.skylinkhome.com

DO NOT RETURN TO THE STORE, CONTACT OUR CUSTOMER SERVICE or scan


1-800-304-1187 M-F 9am-5pm Online Chat: www.skylinkhome.com
[email protected]
INTRODUCTION
Important Safety Information CONTENTS
Congratulations on your purchase of Skylink Garage Door Opener. This documentation provided with Introduction ············································· 1
your opener has been carefully designed and organized to make the assembly, operation and continued
maintenance of your product as easy and safe as possible, provided it is installed, operated, maintained
Pre-Installation Checklist ················· 2
and tested in strict accordance with the instructions and warning contained in this manual. Read and Parts And Accessories ······················· 3
follow all guidelines and operating instructions before the first use of this product. Store the manual in
Hardware ··················································· 5
a safe, easily accessible location.
Important Instructions ····················· 6
WARNING Assemble The Rail ······························· 7
To prevent possible SEVERE INJURY OR DEATH:
Installation ··············································· 11
• DO NOT install opener on an unbalanced door. Call a trained door systems technician Install The Header Bracket ························ 11
if garage door binds, sticks or unbalanced.
Hang The Garage Door Opener ················· 13
• Disable all locks and remove all ropes connected to the garage door before installing
Install The Door Bracket ···························· 14
the garage door opener.
Install The Door Control ····························· 17
• DO NOT connect the opener to any source of power until instructed to do so.
Install The Safety Beam Sensor··················· 19
• Door Control must be installed within sight of door, at a minimum height of 5ft and
away from all moving parts of the door. Programming ········································ 22
• DO NOT try to remove, repair or adjust springs or anything to which door spring parts are fastened.
• Repair and adjustments must be made by a trained door system technician.
Operation ·················································· 25
• Turn off power before removing opener cover. Open / Close Garage Door Manually ·········· 26

• Opener must be properly grounded. Remote And Keypad ································· 27


• Auto-Close Timer and Orbit Home Smartphone app cannot be used with one-piece doors. Deluxe Wall Console ································· 30
These features can only be used with sectional doors.
Erase The Memory ···································· 31

Maintenance ··········································· 31
Safety Symbol Overview Wi-Fi Connectivity ······························· 33
This type of warning symbol is used to indicate possible mechanical
Troubleshooting - Error Code ········ 34
WARNING or electrical hazards that may cause serious injuries or death.

This type of warning symbol is used to indicate the possibility of damage Troubleshooting ···································· 35
CAUTION to the garage door or opener.
Warranty ···················································· 37

1
PRE-INSTALLATION CHECKLIST

Check the following items before


assembling the opener:
• Identify the door type: sectional door or one-piece jamb door.
• Ensure your garage door is balanced and is not sticking or
binding.
• Here is how wo check the door balance:
• From outside the garage, slowly open the door all the way
and close it all the way- DOOR SHOULD NOT BIND OR RUB.
• Raise the door halfway up – DOOR SHOULD STAY IN PLACE,

Sectional Door One-piece Door SUPPORTED ENTIRELY BY ITS SPRING.

IMPORTANT
• If the garage door fails either of these tests, have a qualified garage door professional adjust or repair the door.
• If the garage door is lightweight (made with frame and skin, not solid), it must be braced or reinforced before installing
the opener (including the door frame). Check with a qualified service professional for a door reinforcement kit.
• If you do not have an access door in addition to the garage door, you should install an emergency key release kit.
• If your door is more than 7’ (2.1 m) high, you will need a rail extension kit (sold separately).
• With the garage door closed, check alignment of door and garage floor. The gap, if any, should be no more than
1/4” (6 mm). If the gap is larger than this, repair floor or door before installing opener.

2
PARTS AND ACCESSORIES
Save the carton and packing material until the installation and
adjustment is complete. Instructions for the accessories will be attached
to the accessory and are not included in this manual. The images
throughout this manual are for reference only and your product may
look different.
J2 J3 J4

Parts Accessories
J1
J1. Rail Sections J12. Door Control*

J2. Idler Pulley J13. Safety Beam Sensors Kit J5 J6 J7

J3. Trolley Assembly J14. Keychain Remote*

J4. Sprocket J15. Keyless Entry*

J5. Rail Brackets J16. Wi-Fi Adapter*

J6. Sprocket Cover J8

J7. Door/Head Bracket Parts


J8. Door/Head Bracket
J9. Hanging Brackets K1. Chain/Belt Assembly* J9 J10 J11 K4
J10. Straight Arm K2. Turnbuckle Connector
J11. Curved Arm K3. Turnbuckle
K4. Holding Hook

NOTE*
J12 J13 J14 J15 J16
Note that accessories will depend on the model you purchased. If
anything is missing, carefully check the packing material.

3
PARTS AND ACCESSORIES

J6 K3
J5 J7

J3
J2
K2 J8

J4 J10
J11

K1

J12
J1

J9

J13

4
HARDWARE

Bag A Bag B

Bag C Bag D

Bag E Bag F

5
IMPORTANT INSTRUCTIONS
To reduce the risk of severe injury or death:
1. Read and follow all installation instructions. 6. Do not connect the opener to source of power until this
2. Check with the door manufacturer to determine if additional manual instructs you to do so.
reinforcement is required to support the door prior to 7. Locate the door control:
installation of the garage door opener. a. Within sight of the garage door.
3. Install garage door opener only on a proper balanced garage
b. Out of reach of children at minimum height of 5’ (1.5 m).
door. An improperly balanced door could cause serious injury.
c. Away from all moving parts of the door.
Have a qualified service professional make repairs to garage
8. Place entrapment warning label on wall next to garage
door cables, spring assemblies and other hardware before
door wall control.
installing the opener.
9. Install the Emergency Release Handle on the emergency
4. Remove all ropes and disable all locks connected to the
garage door before installing opener. release rope.

5. Mount the emergency release handle 6’ (1.8m) above floor. 10. Place manual release/safety reverse test label in plain view
on inside of garage door.
11. Upon completion of the installation, the door must reverse
when it comes in contact with a 11/2” (3.8 cm) high object on
the floor (or a 2x4 laid flat at the centre of the door) and when
the infrared safety beam is blocked.

A n overall view of a completed garage door opener system


installed on a sectional door. The arrangement is similar
for a one-piece jamb door (except for differences
described later in this manual).

6
ASSEMBLE THE RAIL

Step 1 – Assemble the rail and insert the trolley


Door End

CAUTION
To prevent INJURY from pinching, keep hands and
4 Middle
fingers away from the joints while assembling the rail.
Sections
r
Doo
Motor End To
To avoid installation difficulties, do not run the garage door
opener until instructed to do so.
J3
1. Align the rail sections [J1] on a flat surface as shown and slide the
tapered ends into the larger ones. Pay attention to the 2 unique rail
sections, the “Door End” and “Motor End” sections as shown.

2. Slide the Trolley Assembly [J3] from the “Motor End” as shown.
Note the [ ] icon should point towards “Door End”. C1
or
3. Secure 2 clip washers [C3] into the “Door End” window as shown, M ot
C3
To
line up the holes on the clip washers and on the rail.
J2
4. Place the idler pulley [J2] into the window as shown.
C3
5. Insert the idler bolt [C1] from the top through the rail and pulley,
secure with the hitch pin [C2].
C2

7
ASSEMBLE THE RAIL

Step 2 – Fasten the rail to the motor unit


Motor End

CAUTION
To avoid SERIOUS damage to garage door opener, use ONLY
those bolts/fasteners provided in the designated bags.

J4
B1x2 B2
To avoid installation difficulties, do not run the garage door opener
until instructed to do so.

1. Leave the motor unit in the carton tray, and rest the J5x2
“Door End” of the rail on top of the other carton tray.
Stop Bolt
2. Insert the sprocket assembly [J4] to the “Motor End” rail. Hole
B3
3. Insert the sprocket assembly over the motor shaft as shown.

4. Place 2 U-brackets [J5] over the rail. Align the 2 tabs to J4


the 2 slots on the motor head and secure with 2 bolts [B1].

5. Secure the 2 screws on the sprocket assembly to the motor unit.

6. Insert bolt [B2] into the stop bolt hole on the motor end
of the rail as shown. Tighten with lock nut [B3]. Motor Shaft

8
ASSEMBLE THE RAIL

Step 3 – Install the chain / belt

Chain assembly (cable end) / Belt


CAUTION
To avoid possible SERIOUS INJURY to finger from moving
garage door opener: K2

• ALWAYS keep hand clear of sprocket, chain / belt or any J2


moving parts while operating opener.
• Securely attach sprocket cover BEFORE operating.

1. Lay the chain / belt beside the rail as shown.


2 ft.
2. Grasp the turnbuckle connector [K2] at the end of the
chain / belt assembly, pass it through the window. J4

3. Position the trolley assembly [J3] near the door end. Pull the
K2
chain assembly (cable end) / belt around the idler pulley [J2]
and feed through the trolley. Place the turnbuckle connector K3

2ft from idler pulley.


Note: The cable on the chain assembly, or the ribbed side
on the belt assembly must contact the pulley.

4. Grasp the turnbuckle [K3] and dispense the remainder of


the chain assembly / belt along the rail toward the motor unit around
the sprocket assembly and continuing to the turnbuckle
Hook into
connector. The sprocket assembly [J4] teeth must engage
Connector
the chain / belt.

5. Hook the turnbuckle into the turnbuckle connector.

9
ASSEMBLE THE RAIL

Step 4 – Tighten the chain / belt K4

NOTE
During future maintenance, ALWAYS pull the emergency
release handle to disconnect the trolley before adjusting
the chain.

1. To avoid twisting the chain-cable / belt assembly, place the


holding hook [K4] on the rail and insert the long end Turn

through the turnbuckle connector as shown. Rail Turnbuckle Hold


Threaded End
2. Hold the threaded end of the turnbuckle with one hand while
turning the turnbuckle with the other to tighten the
5/16”(8mm)
chain / belt until the chain / belt is approximately 5/16”
(8mm) above the base of the rail at its midpoint. Chain / Belt

3. Remove the “U” pin from the turnbuckle.


4. Attach sprocket cover [J6] by clipping it onto the motor unit. J6

You have now finished assembling your garage door opener.


Please proceed to the installation section.

Remove
U pin

10
INSTALLATION

Step 1 – Install the header bracket

WARNING
J7
Horizontal Line
• Door springs are under high tension. If spring or shaft is in the way,
measure above the spring or shaft on the garage door centreline Highest Point
D3x2
and mark as location for header bracket. DO NOT ATTEMP TO of Travel

MOVE, ADJUST, OR REMOVE DOOR SPRING!


• Header Bracket must be fastened to garage framing. DO NOT
fasten to drywall, particle board, plaster, or other such materials.
• Concrete anchors MUST be used if mounting header bracket or
2x4 into masonry.
• ALWAYS call a trained door systems technician if garage door binds,
sticks, or is out of balance. An unbalanced garage door might NOT
reverse when required. Vertical Central Line

1. Close the door and mark the inside vertical centreline of the garage door.

2. Open the door slowly and find the highest point of travel where the
Header Bracket
door extends above the door tracks. For sectional doors this is typically Header Bracket
8” (20 cm)
where the top door roller exits the curved portion of the track onto the 2” (5 cm)

horizontal section as the door is raised.


Header Wall
3. Place a mark on the header wall at the highest point of door travel, Track
Header Wall Highest
preferably at the center of the door. Highest
Point of
Travel Point of
4. For sectional door, install the header bracket [J7] 2” (5cm) above the Door
Travel

highest point of door travel.

5. For one-piece door, install the header bracket [J7] 8” (20cm) above the
Door
highest point of door travel.

6. Drill 5/32” holes in the header wall and secure bracket with lag screws [D3].

Sectional Door One-Piece Door

11
INSTALLATION D2

D1

Step 2 – Attach the rail to the header bracket

1. Position the opener on the floor below the header bracket. If the door
spring is in the way, have someone to hold the opener to allow the rail
to clear the spring.

2. Align holes in rail with holes in header bracket.

3. Slide clevis pin [D1] through holes in rail and bracket and secure with
hitch pin [D2] .

Step 3 – Position the garage door opener Rail

1. Lift the garage door opener and rest it on a ladder. Ensure the ladder is
high enough to allow the door open fully.
2’x4’ Door
Board Track
2. Fully open the door and place a 2x4 board between door and rail to
protect door.

12
INSTALLATION

Step 4 – Hang the garage door opener to ceiling

1. On unfinished ceilings with open structural supports or exposed joist, drill


5/32” pilot holes and secure included hanging brackets [J9] to joist using
lag screws [D3].

2. For finished ceilings without exposed joist, attach perforated angle D3X2

(not provided) to joists using lag screws [D3] and secure hanging
A1X2
brackets to the perforated angle with bolts and nuts (not provided). J9X2 A2X2

3. Raise garage door opener unit so that there is sufficient clearance


between door and rail. Measure the distance from each side of the garage
door opener to the hanging bracket.

4. Cut both hanging brackets to required lengths.


D3X2
Not
5. Attach the garage door opener to hanging brackets using bolts [A1] Provided
and nuts [A2].

6. Ensure garage door opener is centered with the door.

Not
7. Remove the 2 x 4 board and/or other protective material.
Provided

8. Close the garage door manually. J9X2

A1X2

A2X2

13
INSTALLATION

Step 5 – Install the door bracket J8

E3x2
CAUTION
Doors made of lightweight steel, aluminum or fiberglass will require
reinforcement (not provided) before installation of the door bracket.
Contact door manufacturer for reinforcement instructions.
Not
Provided

Sectional Doors
1. Center the door bracket [J8] along the vertical centerline. J8
2. Place the top edge of the door bracket 2”-4” (5cm – 10cm) below the top
edge of the door. Sectional Door
3. Mark, drill holes and secure the door bracket based on the type of door
you have.

One-Piece Doors
E3x2
1. Center the door bracket on the top of the door along the vertical centerline.
2. Mark, drill holes and secure the door bracket based on the type of door
you have.
J8

Metal, insulated, lightweight with factory reinforcement or vertical angle


brace between the door panel support and the door bracket:
- Drill 3/16” pilot holes, then secure the door bracket using the self threading
screws [E3].

Non-insulated single layer door


J8
- Use two 5/16”-18x2” bolts, lock washers and nuts (not provided)
Not
Wood doors Provided
One-Piece Door
- Drill 5/16” holes through the door and secure door bracket with 5/16” – 18X2” Optional Placement
carriage bolts, lock washers and nuts (not provided) for Door Bracket

14
INSTALLATION
Sectional Door
Step 6 – Attach door arm to trolley & door bracket

Follow the installation instructions below based on the type of door you have.

Sectional Doors J3

1. Attach the straight door arm [J10] to the trolley [J3] using the clevis pin [F1],
secure with hitch pin [F2] .

2. Install the curved door arm [J11] inside the door bracket [J8] using the 1 F1
J10
clevis pin [E1], secure with hitch pin [E2].

E2
3. Attach the curved and straight door arms together to the longest
possible length. Attach using bolts [F3] and nuts [F4]. F2 J8

3
2
One-Piece Doors F4X2

1. Bring the curved and straight door arms together to the longest E1
J11
possible length. Attach using bolts [F3] and nuts [F4]. F3X2

2. Attach the straight door arm to the door bracket using the clevis pin [E1], One-Piece Door
secure with hitch pin [E2].

3. Attach the curved door arm to the trolley using the clevis pin [F1]., secure J3

with hitch pin [F2]..

3
F1 J11

F2
E2
F3X2

F4X2
1 2

E1
J10 J8

15
INSTALLATION

Step 7 – Lift door to connect trolley

1. Ensure trolley release arm is in horizontal position.

2. Open the door until you hear a click, so the trolley is Trolley moves towards
connected to the turnbuckle. the turnbuckle

3. Grasp the bottom of the door and open the door slowly
by hand so the trolley moves towards the turnbuckle.
Ensure trolley release arm is in
horizontal position.

Open the door slowly

16
INSTALLATION

Step 8 – Install the door control

WARNING
• Install door control within sight of garage door.
• Door control must be at least 5 ft (1.5 m) above floors.
• Never permit children to operate door control.
• Always keep garage door in sight until door is fully closed.
• Do not operate door unless it can be seen clearly.

Skylink offer 3 different types of door controls:


1) Push Button 2) Deluxe Wall Console 3) LCD Wall Console Minimum
Follow the installation instructions below based on the type of door 5’ (1.5m)
control you have.
Push Button & Deluxe Wall Console
1. Remove the insulation from one end of the wire and separate the wires.
2. Connect one wire to each of the two screws on the back of the door
control. The wires can be connected to either screw.
3. Position the door control at least 5 ft (1.5m) above floors. Mark the Push Button Deluxe Wall Console LCD Wall Console

locations of the 2 mounting holes and drill two 5/32 inch holes.
4. Install the screws and drywall anchors (if necessary) and secure the door
control onto the wall.
LCD Wall Console
1. Remove the mounting plate on the back of the LCD wall console
by sliding it out.
2. Position the mounting bracket at least 5 ft (1.5m) above floors. Mark the
locations of the 2 mounting holes with the mounting plate, and drill two
5/32 inch holes.
3. Install the screws and drywall anchors (if necessary) and secure the Mounting Bracket
mounting plate onto the wall.
4. Slide and secure the LCD wall console to the mounting plate.

17
INSTALLATION

Step 9 – Wire the door control to the garage door opener

1. Uncoil the wires and run them from the door control to the garage door
opener. If you attach the wire to the wall and ceiling with the staples (not
provided), do not pierce the wire with the staple as this may cause a short
or an open circuit.
Tab
2. Remove the insulation from the end of the wire near the garage door
opener.

3. Connect the 2 wires to the door control terminals on the garage door
opener. To insert or release wires from the terminal, push in the tab
with screwdriver tip. The wires can be connected to either terminal.

18
INSTALLATION

Step 10 – Install the Safety Beam Sensors Door Track Installation

The safety beam sensors [J13] can be installed in 3 different ways:


1) Door Track Installation (Preferred and easiest) J13

2) Wall Installation 3) Floor Installation

Door Track Installation Front View

Slide the curved portion of the sensor bracket around the outside edge of the
4”-6”
door track. Snap into place so the sensor bracket is flush against the track.
Note: Ensure both sensor brackets should have the same height from the floor. Back View

Wall Installation Ground

1. Remove the curved portion from the sensor bracket.


2. Position the sensor bracket against the wall with the sensor facing the door.
Make sure there is enough clearance for the beam to be unobstructed. Mark
Wall / Floor Installation
2 mounting holes.
Note: If additional clearance is needed, wooden blocks can be used. Make
sure each bracket has the same amount of clearance so they align properly.
3. Drill 3/16 inch pilot holes for each sensor bracket and attach the sensor
brackets to the wall using lag screws [H2]. Wooden Block
(Optional)

Floor Installation
1. Remove the curved portion from the sensor bracket.
2. Place both sensor brackets on the floor facing each other with the same
distance from the wall without any obstruction.
H2x2
3. Attach the sensor brackets to the floor using concrete anchors (not provided). Not provided

Wall Installation Floor Installation

19
INSTALLATION Twist non-marked
Twist marked
wires together wires together

Step 11 – Wire the Safety Beam Sensors


1. Run the wire from both sensors to the garage door opener. Attach the
Wire the Safety
wire to the wall and ceiling with the wire clips.
Beam Sensors
2. Remove insulation from each set of wires. Separate the wires. Twist
the two white non-marked wires together. Twist the two white marked
wires together. Tab
3. Connect 2 pairs of twisted wires to the safety beam sensor
terminals on the garage door opener. To insert or remove
the wires from the terminal, push in the tab with a screwdriver tip.
Each pair of twisted wires can be connected to either terminal.

Step 12 – Connect power

WARNING
• Disconnect power before removing cover for permanent wiring.
• Never use an extension cord, 2-wire adapter or change plug in
any way.
• All wiring must be in compliance with all local electrical and
building codes. Ground (Green)

There are 2 options for connecting power: Permanent Wiring


Hot (Black)
1. AC Plug (Preferred & easiest)
1. Plug in the garage door opener into a grounded outlet.
2. Do not run garage door opener at this time.

2. Permanent Wiring by electrician Neutral


1. Cut existing power code outside chassis. (White)

2. The wire connections must be made inside chassis and there must
be at least 6” of new power supply line wire inside chassis.
3. The opener must be grounded.

20
INSTALLATION

Step 13 – Aligning the safety beam sensors

Safety beam sensors must be installed and aligned correctly for the
garage door opener to operate properly.

1. Both safety sensors should be facing each other without any


obstruction.

2. Check to make sure the LEDs in both sensors are glowing steadily.
The LEDs in both sensors will glow steadily if they are aligned and
wired correctly. Further alignment is necessary if any LEDs are not
glowing steadily.

Red LED is the transmitting sensor, Blue LED is the receiving sensor.
If the Red LED is not glowing, please check the followings:

1. Make sure the garage door opener is plugged into AC power.

2. Make sure the sensor wires are not shorted / broken.

3. Ensure the sensor has been wired correctly. White non-marked


wires are twisted together and insert to one safety sensor terminal.
White marked wires are twisted together and insert to another safety
sensor terminal.
Red LED
If the Blue LED is not glowing, please check the followings:

1. Make sure the sensors are aligned. Reposition the sensor bracket until Transmitting Blue LED
the Blue LED is glowing steadily. Sensor

2. Make sure the sensor wires are not shorted / broken. Receiving Sensor
Avoid direct sunlight

21
PROGRAMMING

Step 1 – Programming remote / keypad Step 2 – Programming the travel limits

1. Press and release the “SET” Button, the LED display shows “ ”.

2. Press the button on the remote that you would like to program.
WARNING
• Incorrect adjustment of garage door travel limits will
For keypad, enter the [PIN] [#]. Refer to page 28 for more information.
interfere with proper operation of safety reversal system.
3. Once the remote / keypad is programmed, the LED display will be off • After making any adjustment, both safety beam sensors
and you will hear one beep. and safety reversal system must be tested.

NOTE 1. Press and hold the “SET” Button for 5 seconds until the LED
display shows “ ”.
Each programming step has a 30-second time limit for completion
after the function is initiated. Restart the step as many times as Note: Do not release the "SET" button when you see " " on
necessary to complete the programming.
the LED display.
Each button on each remote must be programmed separately.
2. Press and hold the UP Button until the door is in the desired fully
open position.
Note: Use the DOWN button if the door opens too far. Press UP / DOWN
button momentarily to adjust the open travel limit as necessary.

3. Once the door is in the desired fully open position, press and release the
“SET” Button. The LED display will show “ ”.
UP DOWN
button button
IMPORTANT NOTE: For one-piece door installations refer to page 28.

LED display

22
PROGRAMMING
4. Press and hold the DOWN button until the door is 2” from the ground. Step 3 – Vehicle Programming (In-Car Remote)
Press DOWN button momentarily to inch downward slowly until the
door is in the desired fully closed position.
WARNING
Note: Door should rest on the floor until the weather strip is partially
compressed. Damaged doors or uneven doors may not seal properly. Before programming, make sure that people and objects are out

Repair these conditions to achieve a proper seal. DO NOT set the door of the way of the garage door. The garage door will open and close

close limit too far down that the rail or door will bend or buckle. during programming. DO NOT proceed vehicle programming if

5. Once the door is in the desired fully closed position, press and release the people or pets are in the path of the garage door.

“SET” Button. The LED display will show “ ”.


6. Press the remote or door control to open the door. The door will open to the
1. Clear the In-Car Remote by holding on to the first and third buttons
fully open position. The LED display will show “ ”.
for 20 seconds. Clearing the In-Car Remote will erase all previously
7. Press the remote or door control to close the door. The door will close to the
programmed garage door openers.
fully closed position. The LED display will be off.
8. You have programmed the travel limits successfully. 2. Press and hold the Skylink remote button for 10 seconds until the
LED flashes rapidly.

3. Choose the button on the In-Car Remote that will be used to open
the door. Press and hold this chosen button until the indicator on the
In-Car Remote blinks slow then fast. Once it blinks, release this button.

23
PROGRAMMING

Step 4 – Test safety reversal system

With the garage door open, lay a 2x4 board flat on the floor, centered
under the garage door.

Press the door control to close the door. The door MUST stop and reverse
when it makes contact with the 2X4 board.

Door stops and reverses


If the door stops before contact the board or if it does not reverse on when it hits the 2X4.

obstruction, increase the down travel limit, then repeat the test above.
Repeat this process as needed until the door passes this test.

Step 5 – Test safety beam sensors

With the garage door open, place the garage door opener carton box in
the path of the door.

Press the door control to close the door, the door will not move more
Place carton box in the
than an inch (2.5cm) and the LED display will show “b”. path of the door.

You may also check both safety sensor LEDs (red and blue). They should
be on steadily. This indicates the system is working properly. If one of the
LEDs is not on steadily, please refer to Step 13 to troubleshoot.

24
OPERATION

WARNING

IMPORTANT SAFETY INSTRUCTIONS


To reduce the risk of severe injury or death, read all instructions carefully.

1. Never let children to operate or play with garage door remote or door control.
2. Always operate garage door within sight and away from people / object until door is completely closed.
3. DO NOT cross the path of the moving door.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
5. If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this release
with the door open. Weak or broken springs or unbalanced door could result in an open door falling rapidly and increasing the
risk of severe injury or death.
6. Test the safety reversal system after making any adjustments.
7. Keep doors properly balanced. An improperly balanced door increases the risk of severe injury or death.
8. Have a trained door system technician make repairs to cables, spring assemblies, and other hardware.
9. Always disconnects all electric power to garage door opener before making any repairs or removing covers.

SAVE THESE INSTRUCTIONS

25
OPERATION

Manually Open / Close Garage Door Disconnect Trolley

To open the door manually, first disconnect (disengage) the trolley.

1. Pull the emergency release handle towards garage door opener.

2. Pull the emergency release handle downward to the trolley release


arm is in vertical position.
Trolley release arm
in vertical position
3. The door can now be opened manually. Pull
downwards

To re-connect (engage) the trolley: Pull towards garage


door opener.
1. Pull the emergency release handle towards garage door opener
until the trolley release arm is in horizontal position.

2. To re-connect the trolley, either activate the door control / remote


control or open / close the door manually.

3. The trolley will re-connect when the turnbuckle makes contact Connect Trolley
with the trolley.

Trolley release arm in


horizontal position

Pull towards garage


door opener.

26
OPERATION

Remote Control To change the passcode:

1. Press and hold buttons 1 and 3 simultaneously 10 seconds until the


To operate the garage door opener with the remote, press the desired LED changes from flashing quickly to flashing slowly.
button on the remote control. 2. Enter the old passcode (default passcode is 2 2 2)
3. Press and hold buttons 1 and 3 simultaneously, if LED flashes once,
If the remote control does not operate the garage door opener, please
enter the new passcode (from 2-8 digits). If LED flashes 3 times, you
follow instructions Page 23 Programming additional remote / keypad
have entered the incorrect passcode. Start again from step 1.
to program the remote control to the garage door opener.
4. After entering the new passcode, press and hold buttons 1 and 3
Passcode Protection (ONLY for 3-Button Remote) simultaneously to confirm.
You can enable the passcode protection on the 3-button remote.
Once enabled, passcode must be entered to unlock the remote before Toggle between enable / disable passcode protection
it can operate the garage door opener. The factory default setting is 1. Press and hold buttons 1 and 3 simultaneously 6 seconds until the
passcode function disabled. LED flashes.
2. Enter the passcode (default passcode is 2 2 2), i.e. press button 2
To enable passcode protection:
three times.
1. Press and hold buttons 1 and 3 simultaneously 6 seconds 3. Press and hold buttons 1 and 3 simultaneously, LED flashes once,
until the LED flashes. passcode function is toggled, i.e. from disable to enable, or enabled
2. Enter the passcode (default passcode is 2 2 2), i.e. press to disabled).
button 2 three times.
3. Press and hold buttons 1 and 3 simultaneously, LED flashes once, Forgot Passcode and Factory Reset
passcode function is now enabled. If you forgot your passcode or would like to change the passcode to
factory default 2 2 2, follow the steps below.
1. Press and hold buttons 1 and 2 for 10 seconds until the LED flashes.
2. Release both buttons. Passcode function is now disabled and
passcode is set to factory default 2 2 2.

27
Keypad

Keypad Installation To operate the garage door opener with the keypad:
1. Undo the screw on the bottom of the keypad and remove back cover. Enter the [PIN] + [#]. The factory default PIN is 0 0 0 0.
2. Insert the battery. You can enter [0 0 0 0 #] to operate the garage door opener.
3. Secure the back cover with 2 screws at the selected location.
4. Slide the keypad unit to the back cover and secure with the To change the PIN, follow the instructions below:
bottom screw.
1. Enter the current PIN + [*], i.e. [0 0 0 0 *] if you are changing from
factory default PIN.
2. Enter a new PIN (2 to 8 digits) + [*], such as [1 2 3 4 *].
3. Re-enter the new PIN again, [1 2 3 4 *].
4. If the new PIN is accepted, keypad will emit 3 beeps.
5. Try with the new PIN to operate the garage door opener by
entering [New PIN] + [#].

It is not necessary to reprogram the keypad to the garage door


opener after changing the PIN.

If the keypad does not operate the garage door opener, please follow
instructions Page 23 Programming additional remote / keypad to
program the keypad to the garage door opener.

28
Keypad

Reset PIN to factory default Enable Multiple Doors Operating Mode

1. Undo the screw an the bottom of the keypad and remove the battery. This keypad can operate up to 4 Skylink garage door openers. To enable
2. Press and hold [*] and [#] while battery is removed. multiple doors mode:

3. While holding on to both buttons, insert the battery. 1. Enter [PIN] [*] [9] [#].
4. Keep holding both buttons for about 5 seconds until you hear a long beep. 2. You will hear 2 beeps indicating keypad is now in multiple doors mode.

Program keypad in Multiple Doors Mode to Garage Door opener


The PIN is now reset to 0 0 0 0. Attach the keypad to the back plate and
1. Press “SET” button on the garage door opener, LED display will show “P”.
secure the screw at the bottom.
2. Enter [PIN] [#] [Door #], Door # is either [1], [2], [3] or [4]

Re-program the keypad to the garage door opener following the


To control Multiple Doors:
instructions on page 22 “Programming remote / keypad”.
Enter [PIN] [#] [Door #].
For example, to control door 2, enter [PIN] [#] [2]

Disable Multiple Doors

1. Enter [PIN] [*] [0] [#].


2. Press [0] [#]. You will hear 2 beeps indicating keypad is now in multiple
doors mode.

29
OPERATION

Deluxe Wall Console offers 4 functions: The garage door opener will emit beeping and flashing alert before closing
the door. If the garage door cannot be closed completely due to any reason,
such as obstruction is detected, or safety beam sensors being blocked, the
Door Control: Press this button to open / close the garage door. opener will try to close it for up to 5 times. When the obstruction or safety
Light Control: Press the light button to turn the garage door opener beam sensors are clear, the opener will close again when activated.
light on or off. Once it is turned on, it will stay on until this
2) If you would like to disable Auto-Close while it is counting down, press the
light button is pressed again. The garage door opener
door control button once. It will disable the Auto-Close for that cycle. Pressing
light will also be on during a door open / door close cycle,
the door control button again will close the door immediately.
it will stay on for approximately 3 minutes.

Remote Lock: Slide to the lock position to disable the garage door
opener from being activated by remote controls and wireless keypad.
Slide to the unlock position to resume normal operation.
Auto-Close Timer Door Control
Auto-Close Timer: Auto-Close Timer allows the garage door to be
closed automatically after a specific period of time. This feature can only
be used for sectional door. It CANNOT be used on one-piece door. To
disable Auto-Close Timer, place the slide switch setting to “Off” position
to disable this feature.

To enable Auto-Close Timer, place the slide switch to the desired time
setting, this is how long the door will remain open before auto closing:

3 – 3 Minutes
10 – 10 Minutes
30 – 30 Minutes

1) If Auto-Close Timer is enabled, the timer will start once the door is
open. The LED display will show “A” to indicate Auto-Close Timer is
For LCD Wall Console operations,
counting down. Light Control Remote Lock please refer to its instructions.

30
OPERATION MAINTENANCE

Erase Remote Control / Keypad from Memory Perform the following maintenance tasks monthly to ensure garage
door opener operates smoothly.

To erase all remote controls and keypads, follow the instructions below.
1. Press and hold the SET button for 15 seconds, until the LED display - Test the safety beam sensor and safety reversal system monthly,

flashes “E”, release “SET” button. refer to page 24.

2. Press “SET” button once to confirm, the “E” disappear on the LED - Open and close door manually to ensure door operates properly.

display. All remote controls and keypads are now erased. - Check door balance, if door is unbalance, contact a trained door

3. Reprogram any remote control / keypad you would like to use. system technician.
- If chain / belt sags excessive below the rail, tighten the tension of
the chain / belt. Open the door until the trolley is about mid travel,
then stop. Disconnect the trolley then close the door manually.
Adjust the tension of the chain / belt (refer to page 10). After
adjusting the tension, manually open the door until the trolley
connects to the turnbuckle.
- Lubricate door hardware such as rollers and hinges with light weight
general purpose grease when needed.

31
MAINTENANCE

WARNING
To prevent possible serious injury or death:
- Never allow small children near batteries
- If battery is swallowed, notify doctor immediately
- Dispose old batteries promptly and properly

Remove old battery


and slide in new one
Battery Replacement – Remote Control and Keypad

Remote Control
Replace remote battery with a lithium coin cell CR-2032 battery.

1. Undo 2 screws on the bottom of the remote.


2. Slide out the old battery and slide in the new one. Note the polarity,
positive side up.
3. Secure the plastic housing with 2 screws.

Keypad
Replace keypad with one AAA alkaline battery.
1. Undo the screw on the bottom of the keypad and remove back cover.
2. Replace battery with one AAA alkaline battery and check the polarities.
3. Secure the plastic housing with the screw on the bottom.

AAA alkaline
battery
Undo screw

32
Wi-Fi CONNECTIVITY

Smartphone Control - Wi-Fi LED

Smartphone Control allows you to control and monitor your


garage door opener with the smartphone app “Orbit Home”.

Requirements:

1. 2.4GHz Wi-Fi Network, 802.11 b/g/n in the garage (5GHz network not
supported) with broadband internet connection.

2. Password for Wi-Fi Network.

3. Mobile device with iOS or Android with Orbit Home App.

4. Wi-Fi adapter and compatible Skylink garage door opener.

To setup Wi-Fi adapter:

1. Plug in the Wi-Fi adapter to the garage door opener as shown.

2. Red LED on the Wi-Fi adapter should be steadily on.

3. Download the app from either iOS App Store or Google Play
Store, “Orbit Home”.

4. Setup the your account and add the garage door opener following Wi-Fi Adapter LED Indication
the instructions on Orbit Home app.

The garage door opener will emit beeping and flashing alert when closing
garage door with the smartphone app. This is a safety feature to alert anyone
near the garage that the door is about to close. This alert cannot be disabled.
If the garage door cannot be closed completely due to any reason, such as
obstruction is detected, or safety beam sensors being blocked, the opener will
reverse to fully open position.

33
TROUBLESHOOTING - ERROR CODE
LED LIGHT
LED DISPLAY SYMPTOM SOLUTION
FLASHING

- Check safety beam sensors alignment.


Safety Beam Sensors not functioning - Check any obstacle blocking safety beam path.
10 Flashes
properly when door is closing. - Check sensors LEDs to troubleshoot further.
(refer to Page 21 Aligning the safety beam sensors)

- Check operating condition of the door, ensure the


Door is not fully closed or fully open door can operate smoothly.
15 Flashes
due to force exceeded the limit. - Check the chain / belt tension, do not over-tight.
- Re-program travel limits if problem persists.

The door control is in lock mode,


3 Flashes Unlock "Remote Lock" on the door control.
remote and keypad cannot function.

Continuous Check the door control wiring, ensure the 2 wires are
Door control wires are shorted. not shorted on both ends, the door control's terminal
Flashing
and the door opener’s terminal.

- This is a safety requirement not to allow a door open


or close cycle exceeds 30 seconds. The opener will stop
Door open or close cycle when opener has been run for 30 seconds.
5 Flashes - Check door for binding, lubricate rollers or hinges.
exceeds 30-second.
- Check operating condition of the door, ensure door is
balanced properly. Contact a trained door technician for
service if needed.

34
TROUBLESHOOTING
SYMPTOM SOLUTION

Opener works from door control, 1. Ensure Remote Lock on the Deluxe / LCD Wall Console is disabled.
but not remote control. 2. Reprogram the remote. 3. Replace remote battery.

1. Check for any obstacles on the ground in the path of the door stopping the door to close completely.
Door reverses after it’s
2. Re-program the down travel limit to avoid door closing too far down. Refer to “Programming the
completely closed.
travel limits” to set the travel limit.

Check operating condition of the door, ensure the door is balanced properly.
Door opener runs very slow.
Contact a trained door technician for service if needed.

“b” indicates safety beam sensor is blocked while door is closing. Check the following:
1. Ensure the safety beam sensors are installed and wired properly. Refer to “Install the safety beam sensors”.

Door will not close and LED 2. Ensure both red and blue LED on the safety beam sensors are steadily on. Refer to “Aligning the safety
beam sensors” to check the LED status and sensor alignment.
display showing “b”.
3. If problem exists and door will not close, the opener can be forced to close by pressing and holding the
door control door button until the door is completely closed. CAUTION: Keep garage door in sight
until the door is fully closed, then release the door button.

1. Check door for binding, lubricate rollers or hinges if needed. Refer to “Regular Maintenance”.

Door will not close and LED 2. Check operating condition of the door, ensure the door is balanced properly. Contact a trained door
technician for service if needed.
display shows “F”
3. Check the chain / belt tension. “F” will show up if the chain / belt is overtightened. Loosen up the tension
a bit to the desired tension. Refer to “Tighten the chain / belt” for more information.

When opener is activated, turnbuckle Ensure the trolley is connected to the turnbuckle. Refer to “Manually Open / Close Garage Door” to
moves but door does not. connect the trolley properly.

Travel limit changes on Ensure the belt’s tension is not too loose which may cause the belt to slip resulting in changing the
a belt drive opener travel limit. Refer to the section “Tighten the chain / belt” to adjust the tension.

35
TROUBLESHOOTING
Door will not stop and reverse
Check if the trolley is installed on the correct side of the rail. Stand under the motor unit facing the
while closing when safety beam
garage door. Look up and see if the trolley is on the left side of the rail or right side. Trolley should
sensor is blocked, but it will
be on the left side of the rail. If the trolley is on the right side, refer to “Assemble the rail and insert
reverse when safety beam
the trolley” to install the trolley properly.
sensor is blocked while opening.

Door will not close completely Check any snow / ice accumulated at the bottom of the door or on the floor causing the
or reverse in winter time. door cannot be closed completely. Remove ice / snow if necessary.

Wi-Fi adapter has no LED Try to remove the Wi-Fi adapter and plug it in again. You should see a red or blue LED above the SET button.

FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference and (2) This device must accept any interference received, including interference that may cause undesired operation.

NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Reorient or relocate the receiving antenna.


Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected,
Consult the dealer or an experienced radio / TV technician for help.

36
SKYLINK LIMITED WARRANTY

WARRANTY ON SKYLINK GARAGE DOOR OPENER This limited warranty covers manufacturing defects in materials or workmanship encountered in
normal residential household, non-commercial use of this product and shall not cover the following:
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE damage that occurs in shipment, delivery, installation, and uses for which this product was not
This SKYLINK brand product, as supplied and distributed by SKYLINK and delivered new, in the original intended; damage caused by unauthorized modification or alteration of the product; product where
carton to the original consumer purchaser (not transferable or assignable), is warranted by SKYLINK the original factory serial numbers have been removed, defaced, changed in any way, or cannot
against manufacturing defects in materials or workmanship for the limited warranty period of: be readily determined; cosmetic damage including scratches, dents, chips, and other damage to
the product’s finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or
WARRANTY PERIOD other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied or
Model* Group A Group B Group C authorized by SKYLINK; damage caused by incorrect electrical line current, voltage, fluctuations
and surges; damage caused by failure to operate and maintain the product according to instructions;
Motor Lifetime 10 Years 6 Years in-home instruction on how to use your product; and service to correct installation not in accordance
with electrical codes or correction of household electrical (i.e., house wiring, fuses); and does not
Chain Lifetime 10 Years 5 Years
cover batteries, missing or damaged parts from clearance or open box sales. The cost of repair or
Belt replacement under these excluded circumstances shall be the customer’s responsibility.
Lifetime 10 Years 5 Years

Parts 5 Years 3 Years 1 Year EXCLUSION OF IMPLIED WARRANTIES


IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
Accessories 1 Year 1 Year 1 Year FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED
BY LAW.
Refer to model numbers below for different groups.
Some states and provinces do not allow limitations on how long an implied warranty lasts, so the
Group A: ATR-1723CK, ATR-1723CKW, ATR-1723BK, ATR-1723BKW
above limitations or exclusions may not apply to you. This limited warranty gives you specific rights,
Group B: ATR-1622CK, ATR-1622CKW, ATR-1622BK, ATR-1622BKW, ATR-1722C,
and you may also have other rights, which vary from state to state and province to province.
ATR-1722CK, ATR-1722CKW, ATR-1722B, ATR-1722BK, ATR-1722BKW
Group C: ATR-1611C, ATR-1611CW, ATR-1612C, ATR-1612CK, ATR-1612CKW,
LIMITATION OF REMEDIES
ATR-1612B, ATR-1612BK, ATR-1612BKW
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE AT SKYLINK’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY.
This limited warranty is valid only on products purchased and used in the United States / Canada that
SKYLINK SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
have been installed, operated, and maintained according to the instructions attached to or furnished with
INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS,
the product. To receive warranty service, the purchaser must contact SKYLINK at the address or phone
REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
number provided below for problem determination and service procedures. Purchaser will be advised
BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF
of disassembly and shipping instructions, then send the product or component, pre-paid and insured to
SKYLINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states and provinces
SKYLINK. Purchaser must allow SKYLINK a reasonable opportunity to inspect the product claimed to be
do not allow exclusion or limitation of incidental or consequential damages, so the above limitations
defective prior to removal or alteration of its condition. The original dated bill of sale must be presented
or exclusions may not apply to you. This warranty gives you specific rights, and you may also have
upon request as proof of purchase to SKYLINK to receive warranty service.
other rights, which vary from state to state and province to province.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price
SKYLINK does not warrant uninterrupted or error-free operation of the product. No warranty or
refunded, at the sole option of SKYLINK. SKYLINK may use new or reconditioned parts in repairing a
guarantee given by any other person, firm, or corporation with respect to this product shall be binding
product, or replace the product with a new or reconditioned product.
on SKYLINK.
Replacement parts and products are warranted for the remaining portion of the original product’s
warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of
SKYLINK and you must return them to SKYLINK. To obtain warranty service, please contact SKYLINK at:
1-800-304-1187
[email protected]

37

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