ATR Series Manual 2020
ATR Series Manual 2020
Owner’s Manual
For residential use only
IMPORTANT:
• Please read this manual and the enclosed safety materials carefully!
• Safety Infrared Sensor MUST BE INSTALLED and aligned properly.
• Periodic checks of the openers are required to ensure safe operation.
Watch Quick Setup Videos at
• Save this manual for future reference. www.skylinkhome.com/videos
• This Equipment meets or exceeds all Federal, State and UL325
Safety requirements.
• For more information, updates and useful links, please visit our website
http://www.skylinkhome.com
Maintenance ··········································· 31
Safety Symbol Overview Wi-Fi Connectivity ······························· 33
This type of warning symbol is used to indicate possible mechanical
Troubleshooting - Error Code ········ 34
WARNING or electrical hazards that may cause serious injuries or death.
This type of warning symbol is used to indicate the possibility of damage Troubleshooting ···································· 35
CAUTION to the garage door or opener.
Warranty ···················································· 37
1
PRE-INSTALLATION CHECKLIST
IMPORTANT
• If the garage door fails either of these tests, have a qualified garage door professional adjust or repair the door.
• If the garage door is lightweight (made with frame and skin, not solid), it must be braced or reinforced before installing
the opener (including the door frame). Check with a qualified service professional for a door reinforcement kit.
• If you do not have an access door in addition to the garage door, you should install an emergency key release kit.
• If your door is more than 7’ (2.1 m) high, you will need a rail extension kit (sold separately).
• With the garage door closed, check alignment of door and garage floor. The gap, if any, should be no more than
1/4” (6 mm). If the gap is larger than this, repair floor or door before installing opener.
2
PARTS AND ACCESSORIES
Save the carton and packing material until the installation and
adjustment is complete. Instructions for the accessories will be attached
to the accessory and are not included in this manual. The images
throughout this manual are for reference only and your product may
look different.
J2 J3 J4
Parts Accessories
J1
J1. Rail Sections J12. Door Control*
NOTE*
J12 J13 J14 J15 J16
Note that accessories will depend on the model you purchased. If
anything is missing, carefully check the packing material.
3
PARTS AND ACCESSORIES
J6 K3
J5 J7
J3
J2
K2 J8
J4 J10
J11
K1
J12
J1
J9
J13
4
HARDWARE
Bag A Bag B
Bag C Bag D
Bag E Bag F
5
IMPORTANT INSTRUCTIONS
To reduce the risk of severe injury or death:
1. Read and follow all installation instructions. 6. Do not connect the opener to source of power until this
2. Check with the door manufacturer to determine if additional manual instructs you to do so.
reinforcement is required to support the door prior to 7. Locate the door control:
installation of the garage door opener. a. Within sight of the garage door.
3. Install garage door opener only on a proper balanced garage
b. Out of reach of children at minimum height of 5’ (1.5 m).
door. An improperly balanced door could cause serious injury.
c. Away from all moving parts of the door.
Have a qualified service professional make repairs to garage
8. Place entrapment warning label on wall next to garage
door cables, spring assemblies and other hardware before
door wall control.
installing the opener.
9. Install the Emergency Release Handle on the emergency
4. Remove all ropes and disable all locks connected to the
garage door before installing opener. release rope.
5. Mount the emergency release handle 6’ (1.8m) above floor. 10. Place manual release/safety reverse test label in plain view
on inside of garage door.
11. Upon completion of the installation, the door must reverse
when it comes in contact with a 11/2” (3.8 cm) high object on
the floor (or a 2x4 laid flat at the centre of the door) and when
the infrared safety beam is blocked.
6
ASSEMBLE THE RAIL
CAUTION
To prevent INJURY from pinching, keep hands and
4 Middle
fingers away from the joints while assembling the rail.
Sections
r
Doo
Motor End To
To avoid installation difficulties, do not run the garage door
opener until instructed to do so.
J3
1. Align the rail sections [J1] on a flat surface as shown and slide the
tapered ends into the larger ones. Pay attention to the 2 unique rail
sections, the “Door End” and “Motor End” sections as shown.
2. Slide the Trolley Assembly [J3] from the “Motor End” as shown.
Note the [ ] icon should point towards “Door End”. C1
or
3. Secure 2 clip washers [C3] into the “Door End” window as shown, M ot
C3
To
line up the holes on the clip washers and on the rail.
J2
4. Place the idler pulley [J2] into the window as shown.
C3
5. Insert the idler bolt [C1] from the top through the rail and pulley,
secure with the hitch pin [C2].
C2
7
ASSEMBLE THE RAIL
CAUTION
To avoid SERIOUS damage to garage door opener, use ONLY
those bolts/fasteners provided in the designated bags.
J4
B1x2 B2
To avoid installation difficulties, do not run the garage door opener
until instructed to do so.
1. Leave the motor unit in the carton tray, and rest the J5x2
“Door End” of the rail on top of the other carton tray.
Stop Bolt
2. Insert the sprocket assembly [J4] to the “Motor End” rail. Hole
B3
3. Insert the sprocket assembly over the motor shaft as shown.
6. Insert bolt [B2] into the stop bolt hole on the motor end
of the rail as shown. Tighten with lock nut [B3]. Motor Shaft
8
ASSEMBLE THE RAIL
3. Position the trolley assembly [J3] near the door end. Pull the
K2
chain assembly (cable end) / belt around the idler pulley [J2]
and feed through the trolley. Place the turnbuckle connector K3
9
ASSEMBLE THE RAIL
NOTE
During future maintenance, ALWAYS pull the emergency
release handle to disconnect the trolley before adjusting
the chain.
Remove
U pin
10
INSTALLATION
WARNING
J7
Horizontal Line
• Door springs are under high tension. If spring or shaft is in the way,
measure above the spring or shaft on the garage door centreline Highest Point
D3x2
and mark as location for header bracket. DO NOT ATTEMP TO of Travel
1. Close the door and mark the inside vertical centreline of the garage door.
2. Open the door slowly and find the highest point of travel where the
Header Bracket
door extends above the door tracks. For sectional doors this is typically Header Bracket
8” (20 cm)
where the top door roller exits the curved portion of the track onto the 2” (5 cm)
5. For one-piece door, install the header bracket [J7] 8” (20cm) above the
Door
highest point of door travel.
6. Drill 5/32” holes in the header wall and secure bracket with lag screws [D3].
11
INSTALLATION D2
D1
1. Position the opener on the floor below the header bracket. If the door
spring is in the way, have someone to hold the opener to allow the rail
to clear the spring.
3. Slide clevis pin [D1] through holes in rail and bracket and secure with
hitch pin [D2] .
1. Lift the garage door opener and rest it on a ladder. Ensure the ladder is
high enough to allow the door open fully.
2’x4’ Door
Board Track
2. Fully open the door and place a 2x4 board between door and rail to
protect door.
12
INSTALLATION
2. For finished ceilings without exposed joist, attach perforated angle D3X2
(not provided) to joists using lag screws [D3] and secure hanging
A1X2
brackets to the perforated angle with bolts and nuts (not provided). J9X2 A2X2
Not
7. Remove the 2 x 4 board and/or other protective material.
Provided
A1X2
A2X2
13
INSTALLATION
E3x2
CAUTION
Doors made of lightweight steel, aluminum or fiberglass will require
reinforcement (not provided) before installation of the door bracket.
Contact door manufacturer for reinforcement instructions.
Not
Provided
Sectional Doors
1. Center the door bracket [J8] along the vertical centerline. J8
2. Place the top edge of the door bracket 2”-4” (5cm – 10cm) below the top
edge of the door. Sectional Door
3. Mark, drill holes and secure the door bracket based on the type of door
you have.
One-Piece Doors
E3x2
1. Center the door bracket on the top of the door along the vertical centerline.
2. Mark, drill holes and secure the door bracket based on the type of door
you have.
J8
14
INSTALLATION
Sectional Door
Step 6 – Attach door arm to trolley & door bracket
Follow the installation instructions below based on the type of door you have.
Sectional Doors J3
1. Attach the straight door arm [J10] to the trolley [J3] using the clevis pin [F1],
secure with hitch pin [F2] .
2. Install the curved door arm [J11] inside the door bracket [J8] using the 1 F1
J10
clevis pin [E1], secure with hitch pin [E2].
E2
3. Attach the curved and straight door arms together to the longest
possible length. Attach using bolts [F3] and nuts [F4]. F2 J8
3
2
One-Piece Doors F4X2
1. Bring the curved and straight door arms together to the longest E1
J11
possible length. Attach using bolts [F3] and nuts [F4]. F3X2
2. Attach the straight door arm to the door bracket using the clevis pin [E1], One-Piece Door
secure with hitch pin [E2].
3. Attach the curved door arm to the trolley using the clevis pin [F1]., secure J3
3
F1 J11
F2
E2
F3X2
F4X2
1 2
E1
J10 J8
15
INSTALLATION
2. Open the door until you hear a click, so the trolley is Trolley moves towards
connected to the turnbuckle. the turnbuckle
3. Grasp the bottom of the door and open the door slowly
by hand so the trolley moves towards the turnbuckle.
Ensure trolley release arm is in
horizontal position.
16
INSTALLATION
WARNING
• Install door control within sight of garage door.
• Door control must be at least 5 ft (1.5 m) above floors.
• Never permit children to operate door control.
• Always keep garage door in sight until door is fully closed.
• Do not operate door unless it can be seen clearly.
locations of the 2 mounting holes and drill two 5/32 inch holes.
4. Install the screws and drywall anchors (if necessary) and secure the door
control onto the wall.
LCD Wall Console
1. Remove the mounting plate on the back of the LCD wall console
by sliding it out.
2. Position the mounting bracket at least 5 ft (1.5m) above floors. Mark the
locations of the 2 mounting holes with the mounting plate, and drill two
5/32 inch holes.
3. Install the screws and drywall anchors (if necessary) and secure the Mounting Bracket
mounting plate onto the wall.
4. Slide and secure the LCD wall console to the mounting plate.
17
INSTALLATION
1. Uncoil the wires and run them from the door control to the garage door
opener. If you attach the wire to the wall and ceiling with the staples (not
provided), do not pierce the wire with the staple as this may cause a short
or an open circuit.
Tab
2. Remove the insulation from the end of the wire near the garage door
opener.
3. Connect the 2 wires to the door control terminals on the garage door
opener. To insert or release wires from the terminal, push in the tab
with screwdriver tip. The wires can be connected to either terminal.
18
INSTALLATION
Slide the curved portion of the sensor bracket around the outside edge of the
4”-6”
door track. Snap into place so the sensor bracket is flush against the track.
Note: Ensure both sensor brackets should have the same height from the floor. Back View
Floor Installation
1. Remove the curved portion from the sensor bracket.
2. Place both sensor brackets on the floor facing each other with the same
distance from the wall without any obstruction.
H2x2
3. Attach the sensor brackets to the floor using concrete anchors (not provided). Not provided
19
INSTALLATION Twist non-marked
Twist marked
wires together wires together
WARNING
• Disconnect power before removing cover for permanent wiring.
• Never use an extension cord, 2-wire adapter or change plug in
any way.
• All wiring must be in compliance with all local electrical and
building codes. Ground (Green)
2. The wire connections must be made inside chassis and there must
be at least 6” of new power supply line wire inside chassis.
3. The opener must be grounded.
20
INSTALLATION
Safety beam sensors must be installed and aligned correctly for the
garage door opener to operate properly.
2. Check to make sure the LEDs in both sensors are glowing steadily.
The LEDs in both sensors will glow steadily if they are aligned and
wired correctly. Further alignment is necessary if any LEDs are not
glowing steadily.
Red LED is the transmitting sensor, Blue LED is the receiving sensor.
If the Red LED is not glowing, please check the followings:
1. Make sure the sensors are aligned. Reposition the sensor bracket until Transmitting Blue LED
the Blue LED is glowing steadily. Sensor
2. Make sure the sensor wires are not shorted / broken. Receiving Sensor
Avoid direct sunlight
21
PROGRAMMING
1. Press and release the “SET” Button, the LED display shows “ ”.
2. Press the button on the remote that you would like to program.
WARNING
• Incorrect adjustment of garage door travel limits will
For keypad, enter the [PIN] [#]. Refer to page 28 for more information.
interfere with proper operation of safety reversal system.
3. Once the remote / keypad is programmed, the LED display will be off • After making any adjustment, both safety beam sensors
and you will hear one beep. and safety reversal system must be tested.
NOTE 1. Press and hold the “SET” Button for 5 seconds until the LED
display shows “ ”.
Each programming step has a 30-second time limit for completion
after the function is initiated. Restart the step as many times as Note: Do not release the "SET" button when you see " " on
necessary to complete the programming.
the LED display.
Each button on each remote must be programmed separately.
2. Press and hold the UP Button until the door is in the desired fully
open position.
Note: Use the DOWN button if the door opens too far. Press UP / DOWN
button momentarily to adjust the open travel limit as necessary.
3. Once the door is in the desired fully open position, press and release the
“SET” Button. The LED display will show “ ”.
UP DOWN
button button
IMPORTANT NOTE: For one-piece door installations refer to page 28.
LED display
22
PROGRAMMING
4. Press and hold the DOWN button until the door is 2” from the ground. Step 3 – Vehicle Programming (In-Car Remote)
Press DOWN button momentarily to inch downward slowly until the
door is in the desired fully closed position.
WARNING
Note: Door should rest on the floor until the weather strip is partially
compressed. Damaged doors or uneven doors may not seal properly. Before programming, make sure that people and objects are out
Repair these conditions to achieve a proper seal. DO NOT set the door of the way of the garage door. The garage door will open and close
close limit too far down that the rail or door will bend or buckle. during programming. DO NOT proceed vehicle programming if
5. Once the door is in the desired fully closed position, press and release the people or pets are in the path of the garage door.
3. Choose the button on the In-Car Remote that will be used to open
the door. Press and hold this chosen button until the indicator on the
In-Car Remote blinks slow then fast. Once it blinks, release this button.
23
PROGRAMMING
With the garage door open, lay a 2x4 board flat on the floor, centered
under the garage door.
Press the door control to close the door. The door MUST stop and reverse
when it makes contact with the 2X4 board.
obstruction, increase the down travel limit, then repeat the test above.
Repeat this process as needed until the door passes this test.
With the garage door open, place the garage door opener carton box in
the path of the door.
Press the door control to close the door, the door will not move more
Place carton box in the
than an inch (2.5cm) and the LED display will show “b”. path of the door.
You may also check both safety sensor LEDs (red and blue). They should
be on steadily. This indicates the system is working properly. If one of the
LEDs is not on steadily, please refer to Step 13 to troubleshoot.
24
OPERATION
WARNING
1. Never let children to operate or play with garage door remote or door control.
2. Always operate garage door within sight and away from people / object until door is completely closed.
3. DO NOT cross the path of the moving door.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
5. If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this release
with the door open. Weak or broken springs or unbalanced door could result in an open door falling rapidly and increasing the
risk of severe injury or death.
6. Test the safety reversal system after making any adjustments.
7. Keep doors properly balanced. An improperly balanced door increases the risk of severe injury or death.
8. Have a trained door system technician make repairs to cables, spring assemblies, and other hardware.
9. Always disconnects all electric power to garage door opener before making any repairs or removing covers.
25
OPERATION
3. The trolley will re-connect when the turnbuckle makes contact Connect Trolley
with the trolley.
26
OPERATION
27
Keypad
Keypad Installation To operate the garage door opener with the keypad:
1. Undo the screw on the bottom of the keypad and remove back cover. Enter the [PIN] + [#]. The factory default PIN is 0 0 0 0.
2. Insert the battery. You can enter [0 0 0 0 #] to operate the garage door opener.
3. Secure the back cover with 2 screws at the selected location.
4. Slide the keypad unit to the back cover and secure with the To change the PIN, follow the instructions below:
bottom screw.
1. Enter the current PIN + [*], i.e. [0 0 0 0 *] if you are changing from
factory default PIN.
2. Enter a new PIN (2 to 8 digits) + [*], such as [1 2 3 4 *].
3. Re-enter the new PIN again, [1 2 3 4 *].
4. If the new PIN is accepted, keypad will emit 3 beeps.
5. Try with the new PIN to operate the garage door opener by
entering [New PIN] + [#].
If the keypad does not operate the garage door opener, please follow
instructions Page 23 Programming additional remote / keypad to
program the keypad to the garage door opener.
28
Keypad
1. Undo the screw an the bottom of the keypad and remove the battery. This keypad can operate up to 4 Skylink garage door openers. To enable
2. Press and hold [*] and [#] while battery is removed. multiple doors mode:
3. While holding on to both buttons, insert the battery. 1. Enter [PIN] [*] [9] [#].
4. Keep holding both buttons for about 5 seconds until you hear a long beep. 2. You will hear 2 beeps indicating keypad is now in multiple doors mode.
29
OPERATION
Deluxe Wall Console offers 4 functions: The garage door opener will emit beeping and flashing alert before closing
the door. If the garage door cannot be closed completely due to any reason,
such as obstruction is detected, or safety beam sensors being blocked, the
Door Control: Press this button to open / close the garage door. opener will try to close it for up to 5 times. When the obstruction or safety
Light Control: Press the light button to turn the garage door opener beam sensors are clear, the opener will close again when activated.
light on or off. Once it is turned on, it will stay on until this
2) If you would like to disable Auto-Close while it is counting down, press the
light button is pressed again. The garage door opener
door control button once. It will disable the Auto-Close for that cycle. Pressing
light will also be on during a door open / door close cycle,
the door control button again will close the door immediately.
it will stay on for approximately 3 minutes.
Remote Lock: Slide to the lock position to disable the garage door
opener from being activated by remote controls and wireless keypad.
Slide to the unlock position to resume normal operation.
Auto-Close Timer Door Control
Auto-Close Timer: Auto-Close Timer allows the garage door to be
closed automatically after a specific period of time. This feature can only
be used for sectional door. It CANNOT be used on one-piece door. To
disable Auto-Close Timer, place the slide switch setting to “Off” position
to disable this feature.
To enable Auto-Close Timer, place the slide switch to the desired time
setting, this is how long the door will remain open before auto closing:
3 – 3 Minutes
10 – 10 Minutes
30 – 30 Minutes
1) If Auto-Close Timer is enabled, the timer will start once the door is
open. The LED display will show “A” to indicate Auto-Close Timer is
For LCD Wall Console operations,
counting down. Light Control Remote Lock please refer to its instructions.
30
OPERATION MAINTENANCE
Erase Remote Control / Keypad from Memory Perform the following maintenance tasks monthly to ensure garage
door opener operates smoothly.
To erase all remote controls and keypads, follow the instructions below.
1. Press and hold the SET button for 15 seconds, until the LED display - Test the safety beam sensor and safety reversal system monthly,
2. Press “SET” button once to confirm, the “E” disappear on the LED - Open and close door manually to ensure door operates properly.
display. All remote controls and keypads are now erased. - Check door balance, if door is unbalance, contact a trained door
3. Reprogram any remote control / keypad you would like to use. system technician.
- If chain / belt sags excessive below the rail, tighten the tension of
the chain / belt. Open the door until the trolley is about mid travel,
then stop. Disconnect the trolley then close the door manually.
Adjust the tension of the chain / belt (refer to page 10). After
adjusting the tension, manually open the door until the trolley
connects to the turnbuckle.
- Lubricate door hardware such as rollers and hinges with light weight
general purpose grease when needed.
31
MAINTENANCE
WARNING
To prevent possible serious injury or death:
- Never allow small children near batteries
- If battery is swallowed, notify doctor immediately
- Dispose old batteries promptly and properly
Remote Control
Replace remote battery with a lithium coin cell CR-2032 battery.
Keypad
Replace keypad with one AAA alkaline battery.
1. Undo the screw on the bottom of the keypad and remove back cover.
2. Replace battery with one AAA alkaline battery and check the polarities.
3. Secure the plastic housing with the screw on the bottom.
AAA alkaline
battery
Undo screw
32
Wi-Fi CONNECTIVITY
Requirements:
1. 2.4GHz Wi-Fi Network, 802.11 b/g/n in the garage (5GHz network not
supported) with broadband internet connection.
3. Download the app from either iOS App Store or Google Play
Store, “Orbit Home”.
4. Setup the your account and add the garage door opener following Wi-Fi Adapter LED Indication
the instructions on Orbit Home app.
The garage door opener will emit beeping and flashing alert when closing
garage door with the smartphone app. This is a safety feature to alert anyone
near the garage that the door is about to close. This alert cannot be disabled.
If the garage door cannot be closed completely due to any reason, such as
obstruction is detected, or safety beam sensors being blocked, the opener will
reverse to fully open position.
33
TROUBLESHOOTING - ERROR CODE
LED LIGHT
LED DISPLAY SYMPTOM SOLUTION
FLASHING
Continuous Check the door control wiring, ensure the 2 wires are
Door control wires are shorted. not shorted on both ends, the door control's terminal
Flashing
and the door opener’s terminal.
34
TROUBLESHOOTING
SYMPTOM SOLUTION
Opener works from door control, 1. Ensure Remote Lock on the Deluxe / LCD Wall Console is disabled.
but not remote control. 2. Reprogram the remote. 3. Replace remote battery.
1. Check for any obstacles on the ground in the path of the door stopping the door to close completely.
Door reverses after it’s
2. Re-program the down travel limit to avoid door closing too far down. Refer to “Programming the
completely closed.
travel limits” to set the travel limit.
Check operating condition of the door, ensure the door is balanced properly.
Door opener runs very slow.
Contact a trained door technician for service if needed.
“b” indicates safety beam sensor is blocked while door is closing. Check the following:
1. Ensure the safety beam sensors are installed and wired properly. Refer to “Install the safety beam sensors”.
Door will not close and LED 2. Ensure both red and blue LED on the safety beam sensors are steadily on. Refer to “Aligning the safety
beam sensors” to check the LED status and sensor alignment.
display showing “b”.
3. If problem exists and door will not close, the opener can be forced to close by pressing and holding the
door control door button until the door is completely closed. CAUTION: Keep garage door in sight
until the door is fully closed, then release the door button.
1. Check door for binding, lubricate rollers or hinges if needed. Refer to “Regular Maintenance”.
Door will not close and LED 2. Check operating condition of the door, ensure the door is balanced properly. Contact a trained door
technician for service if needed.
display shows “F”
3. Check the chain / belt tension. “F” will show up if the chain / belt is overtightened. Loosen up the tension
a bit to the desired tension. Refer to “Tighten the chain / belt” for more information.
When opener is activated, turnbuckle Ensure the trolley is connected to the turnbuckle. Refer to “Manually Open / Close Garage Door” to
moves but door does not. connect the trolley properly.
Travel limit changes on Ensure the belt’s tension is not too loose which may cause the belt to slip resulting in changing the
a belt drive opener travel limit. Refer to the section “Tighten the chain / belt” to adjust the tension.
35
TROUBLESHOOTING
Door will not stop and reverse
Check if the trolley is installed on the correct side of the rail. Stand under the motor unit facing the
while closing when safety beam
garage door. Look up and see if the trolley is on the left side of the rail or right side. Trolley should
sensor is blocked, but it will
be on the left side of the rail. If the trolley is on the right side, refer to “Assemble the rail and insert
reverse when safety beam
the trolley” to install the trolley properly.
sensor is blocked while opening.
Door will not close completely Check any snow / ice accumulated at the bottom of the door or on the floor causing the
or reverse in winter time. door cannot be closed completely. Remove ice / snow if necessary.
Wi-Fi adapter has no LED Try to remove the Wi-Fi adapter and plug it in again. You should see a red or blue LED above the SET button.
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference and (2) This device must accept any interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
36
SKYLINK LIMITED WARRANTY
WARRANTY ON SKYLINK GARAGE DOOR OPENER This limited warranty covers manufacturing defects in materials or workmanship encountered in
normal residential household, non-commercial use of this product and shall not cover the following:
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE damage that occurs in shipment, delivery, installation, and uses for which this product was not
This SKYLINK brand product, as supplied and distributed by SKYLINK and delivered new, in the original intended; damage caused by unauthorized modification or alteration of the product; product where
carton to the original consumer purchaser (not transferable or assignable), is warranted by SKYLINK the original factory serial numbers have been removed, defaced, changed in any way, or cannot
against manufacturing defects in materials or workmanship for the limited warranty period of: be readily determined; cosmetic damage including scratches, dents, chips, and other damage to
the product’s finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or
WARRANTY PERIOD other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied or
Model* Group A Group B Group C authorized by SKYLINK; damage caused by incorrect electrical line current, voltage, fluctuations
and surges; damage caused by failure to operate and maintain the product according to instructions;
Motor Lifetime 10 Years 6 Years in-home instruction on how to use your product; and service to correct installation not in accordance
with electrical codes or correction of household electrical (i.e., house wiring, fuses); and does not
Chain Lifetime 10 Years 5 Years
cover batteries, missing or damaged parts from clearance or open box sales. The cost of repair or
Belt replacement under these excluded circumstances shall be the customer’s responsibility.
Lifetime 10 Years 5 Years
37