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E700 Service Guide

This document is a service guide for the Acer E700 smartphone. It provides an overview of the phone's general characteristics and main functions, including its operating system, display, memory, sensors, and connectivity options. It also includes technical specifications, diagrams of the phone's system architecture and component identification labels. The guide covers topics like performance indicators, power consumption, and instructions for upgrading the phone's software using SP flash tools.

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Marcos Garcia
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0% found this document useful (0 votes)
22 views88 pages

E700 Service Guide

This document is a service guide for the Acer E700 smartphone. It provides an overview of the phone's general characteristics and main functions, including its operating system, display, memory, sensors, and connectivity options. It also includes technical specifications, diagrams of the phone's system architecture and component identification labels. The guide covers topics like performance indicators, power consumption, and instructions for upgrading the phone's software using SP flash tools.

Uploaded by

Marcos Garcia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Date : 2014-07-02

E700 Service guide

Category of technical document: Instruction book


version:A
Date:2014-07-12
Document No:E700

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1. General Characteristics
1.1 Overview
E700 support GSM/WCDMA/HSDPA,which equipped with Android 4.4.2 OS. E700
Main board has rich multimedia functions including TFT display, CTP, MMS,64 polyphonies,
multimedia playback, FM, stereo earphone , Bluetooth, Wifi, mic, GPS, and USB
connection, support motion sensor, camera, micro SD ,dual SIM card or single SIM, MIPI
LCD, Capacitive Touch Panel, etc. business card-shaped phone manager, clock/alarm
clock, calculator ,senor games and other practical Applications.

This document involved key components description, electrical characteristics and


Troubleshooting.

1.2 Introduction to Main Functions


System functional characteristics:
 GSM/GPRS/EDGE:850MHz / 900MHz / 1800MHz / 1900MHz, WCDMA:
900MHz / 2100MHz/850MHz/1900MHz
 5”/ 16Mcolor TFT LCD,IPS(1280X720);
 Multipoint Capacitive Touch Panel;
 1GB DDR +4GB EMMC OR 2GB DDR+ 16GB EMMC;
 3.5’’ Audio Jack and Loud speaker;
 8M AF with flashlight LED;2M FF with Torch LED
 Support motion sensor, E-Compass;
 Support GPS、BT、FM、WIFI;
 Support ALS/PS/Ecompass;
 Support Fuel gauge;
 Android 4.4.2 OS,Support third-party software extensions.

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1.3 Technical Indicators


1.3.1 Performance Indicators
 Normal operating condition:-10℃~55℃;
 Storage temperature:-10℃~60℃;
 Relative humidity:10%~95%;
 Receiving sensitivity:≤-105dBm;
 Standby time:350~450hr ;
 Battery capacity:3500mAh;
 Transmitting power:2W/1W;
 Power supply voltage:3.4-4.35V;
 MP3 playing duration:10~15hr(with Audio Jack);
 Video playing duration: about 3~4hr;
 Conversation duration: 6~8hr.

1.3.2 Power Consumption Indicators


 Standby current of motherboard: < 5mA;
 Conversation current: 2G<300mA;3G<600mA;
 Full bright in a poor light(keyboard light on): <500mA;
 Semi-bright in a poor light (keyboard light off): <300mA;
 Shutdown current:<150uA;
 Dial-in vibration:<400mA;
 Dial-in ring tone:<500mA;
 Dial-in vibration + ring tone:<600mA;
 Short message service:<150mA;
 Camera Preview: <550mA;
 MP3 playing: maximum volume < 40mA(with Audio Jack);

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2. Quick Spec

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3. Description about Circuit


Block Diagram of Operating Principle
The system architecture of E700 is illustrated in Figure 3-1:
Original PDF

Figure 3-1 System architecture of E700

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4. ID

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5. SP flash tool upgrade guide


1) Install USB Driver
A. Double click the icon to install USB diver
B. Installation completed and click Exit

2) Tools setting
A. Double click the icon to open the tool

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B. Click the "Download Agent" .

C. Select "MTK_AllInOne_DA" from the tool folder, then click the "open" to complete.

D. Click the "Scatter-loading" .


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E. Select and open "MT6582_Android_scatter".

F. Select the Download type


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G. Click the "Download" to download software

H. Insert micro USB to mobile phone, then start Download.


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I. Download processing, check the status bar.

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J. Download complete, then disconnect the device.

6. Rewrite Unit S/N to Device


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The below is the procedure to rewrite unit S/N into the device after replacing
another MB for unit repair . It is required to perform Rewrite unit S/N when the
repair action includes replacing MB.

1) Tools setting
A. Double click "MTKWriteNumber" to open the tool

B. Select Station="write barcode", ComPort="USB VCOM"

C. Click "Config", select setting "test setting"


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D. Click "Mode Database" & "Ap database", select Database for Z7.

E. Click Barcode, input "PCBSNLength=22", click "Save" to complete


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F. Restart tool.

2) Write SN
A. Click "start", input SN. (SN must be 22 digits) Knock"Enter".

B. Insert micro USB to mobile phone, then start write SN.


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C. If write SN pass, tool will appear "Pass".

7. SD card download guide


Attention: there are two kinds of SD card download, select "update-*****-sds.zip"
will delete the user data, select "update-*****.zip" will not

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1) Copy update*****.zip to the SD card, then insert the SD card to mobile phone.
2) Press and hold the "down volume key", then press the "power key" till going into
“recovery mode”, Press "down volume key" to select "Recovery mode", Press "up
volume key" to into Recovery Mode.

3) Press "volume_up" and "volume_down" to select item "apply update form sdcard",
Press "power key" to enter sdcard/

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4) Press "volume_up" and "volume_down" to select item "update*****.zip", Press


"power key" to update.

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5) Update process.

6) Update complete, Press "volume_up_key" and "volume_down_key" to select item


"reboot system now", Press "power key" to restart mobile phone.

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 Common causes of failure to upgrade:

A. Use wrong files to upgrade, for example, use others models software. Measures:
use correct files.

B. When copy original files from computer to SD card, anti-virus software maybe
break some internal files or SD card is defective, lead to upgrade package
copied be different from the original package , use tool for contrasting or
contrast md5 can recognise , verifying files failure in the process of upgrading
lead to upgrade failure.

Measures: delete the software package in the SD card, recopy again to try or
change another SD card, copy original package again to retry.

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8. Assemble and Disassemble

1.1 Tools for Disassemble: screwdriver(“+”shape, #0),tweezers, pry bar (or


disassemble chip)

1.2 Disassemble steps:


1) Take off battery cover:take off the battery cover from the bottom of the cellphone

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2) Take out the 4 screws around the battery compartment( marked in red circle )

3) Take out another 8 screws in the rear housing( marked in red circle)

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4) Disassemble rear housing :insert the pry bar(or disassemble chip)to the bottom
gap of rear housing and front housing, then pry off all the housing hook
around the cellphone, then separate the rear housing and front
housing ;

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5) Take out side key, power on/off key, rear CAM, rear MIC and its gum cover(marked
in red circle)

CAM disassemble steps:


1、pull out the CAM connector;
2、Pry the CAM off by your
fingers;do not damage the CAM
FPC;

6) Take out battery:pry off the battery with a pry bar, then pull out the battery
connector; Do not use a sharp tool to pry the battery in case the battery be
damaged.

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Disassemble steps:
1、Pry off the battery from the bottom, then
the battery separate from the rear housing
2、Pull out the battery connector from
thePCBA

7) Disassemble the connectors and side/power keys from the PCBA:


Use tweezers to disassemble the ZIF connectors( marked in red
circle);
Use tweezers to separate the side/power key FPC from the front
housing(marked in blue circle)
Disassemble the RF cable from the sub PCBA(marked in yellow
circle);

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Remark: to avoid the side key FPC being


damaged when disassembling, pls
follow below steps:
1、insert the tweezers point from bottom
side of FPC, to make its bottom side
separate from front housing ;
2、then insert the tweezers point from
topside , to make its top side separate from
front housing;
3、use tweezers to take out the FPC from
the slot slowly

8) Take out the screws which is locking the PCBA to front housing(use a screwdriver
to take off the screws in below picture, marked in red circle)

9) Pull out the RF cable from the cable slot, then separate the PCBA from front housing;

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Pull out the RF


cable from the
cable slot;

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10) Disassemble the front CAM and RF cable from PCBA( marked in red circle);

11) Disassemble SIM/T card connector from PCBA(Use tweezers to pry off it from red
arrow in below picture)

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12) Disassemble sub PCBA: Firstly pull out the sub PCBA connector (see the left
picture), secondly use a screwdriver to take out the two screws; then take out the sub
PCBA from front housing.

Disassemble this Take out the


connector screws

Take out the sub


PCBA

13) Disassemble loudspeaker from sub PCBA: Use a screwdriver to take out
the two screws, then the loudspeaker can be separated.(the two screws
marked in red circle)

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14) Take out receiver, MIC cover from slots in front housing(see below
picture)

Take out the


receiver from the
slot

Take out the MIC


cover from the slot

15) Tear off the conductive fabric and LCM/TP FPC from the front housing

Tear off this Remark: If the


conductive LCM need
fabric reuse, paste a
mylar here

Tear off the


LCM FPC from
front housing
Tear off the
TP FPC from
the front
housing

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16) Disassemble the FPC which is connecting PCBA and sub PCBA

FPC for connecting


PCBA & sub PCBA

17) When finish disassembling, all the parts are shew in below picture:

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9. Test ways and steps


1) Power on test
A. Insert MicroSIM1 card, MicroSIM2 card, and T-flash card into the mobile phone.

B. Insert Battery into the mobile phone and cover the Battery cover.

C. Press power-on key until LCD display, wait the mobile phone power on.

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2) Calling test
A. Click “dial” key, and dial 10086 to check whether out-calling is ok or not, check
whether the voice from Receiver is clear or not;

B. Click SPK icon, check whether the voice from SPK is clear or not;

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3) CIT test
A. Enter Engineering Mode and start testing.
Step1: Input “*#*#66#*#*” to enter Engineering Mode test.

Step2: Select "Automatic test" into keypad test..

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B. Keypad test.
Step 1:Press "volume up key" "volume down key" "Rapid key" "back key" "home
key" "app switch key" to one by one. The keys well be appear on display.
Step 2: if test ok, mobile will automatic to into next test item

C. Backlight test.
Step 1:Backlight will change for brightness.
Step 2:If ok, click "Success" to into next item

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D. Touch panel test


Step 1: click "Crossed calibration"
Step 2: Draw lines via the test area, The test area well be change green color.
Step3: If test ok, click "success" to into next test item.

E. TFlash test
Mobile automatic test, If test ok, it will into next test item automatic

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F. Bluetooth test
Mobile automatic test, If test ok, will appear "Search completed".it will into next test
item automatic

G. Sim card test


Mobile automatic test, if test ok, will appear "SIM Exist", it will into next test item
automatic

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H. Vibrator test
Vibrator will work, if test ok, click "Success" to into next test item.

I. RTC test.
Mobile automatic test, If test ok, it will into next test item automatic

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J. Speaker test
Mobile will play music through the speaker, if test ok,click "Success" to into next test
item.

K. Receiver test
Mobile will play music through the receiver, if test ok,click "Success" to into next test
item.

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L. Headset test
Step1: insert headset to mobile, it will appear "Headset Visibility: pass"

Step2: click "start",Mobile will play music through the headset, if test ok, click "play
success",then it will appear "Audio test: pass"

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Step3: click "LP start",Say “123” to Mic, you can hear the voice out of from headset.
if test ok, click "LP ok",then it will appear "Loop Back: pass"

Step4: press HOOK key, if test ok, it will appear "headset HOOK key test: pass"
and "test result:pass",mobile will into next test item automatic

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M. LED test
"red" "Blue"and "Green", will appear on display, check the LEDS is running or not,
mobile will into next test item automatic.

N. FM test
Step1:Input Frequency for broadcast, click "Start", you can hear the voice from
broadcast.
Step2: click "Success" to into next test item. Then take out headset.

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O. Camera test
Step1: click "Enter Camera" to testing

Step2: click " "to open Flash light, click " " to take photo, check rear flashlight is
running or not.
Step3: click " " to change to front camera,click " " to take photo, check front
flashlight is running or not.

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Step4: press "back key" for back, if test ok, click "success"*4 to into next test item.

P. Battery test.
Insert USB cable for charge, mobile can testing automatic,if test ok, it will into next
test item automatic

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Q. Torch test
Click "open" to open torch, check rear flashlight is running or not,if test ok,
click "success" to into next test item.

R. WLAN test.
Open WLAN network, mobile will search these network, if test ok, mobile will into
next test item automatic.

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S. Loop back test.


Step1: click "start", Say “123” close to Mic, you can hear the voice out of from
receiver.
Step2: if test ok, click "Success" to into next test item

T. LCD test.
Mobile can change different clour automatic, check the image is clear or not, if
test ok, it will into next test item automatic

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U. GPS test.
Mobile can search secondary planet signal automatic, if test ok, it will appear
"stallite ID" and "stallite signals". click "Success" to into next test item.

V. G_sensor test.
There is three directions for mobile put on.

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If test ok, mobile appear "X pass" "Y pass" and "Z pass", mobile will into next test
item automatic.

W. Proximity test
Close to the Proximity sensor area with hand, mobile will test automatic, If test ok,
mobile will into next test item automatic.

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X. Optical sensor test


Close to the direction area with hand, ADC will change, If test ok, mobile will into
next test item automatic.

Y. Magnetic sensor test


There is three directions for mobile put on.

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If test ok, mobile will into test report

Z. Web Link test


Step1: click "Web link" to into Web link test

Step2: click "Set Link AP", select the test AP, the status is "connected".

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Step3: click "Back key" for back precede interface, click "Run ping test", it will appear "ping
hostname:pass", then, click "Success" for back.

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AA. Test report


Click "test report" to check test result

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10. Calibration sensor


10.1 Proximity sensor calibration
1) press and hold the "up volume key", then press the "power key" more than
4s,the device will power on and enter Factory Mode.

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2) Press "Volume Down key" to select t "sensor 测试", press"home key" to enter

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3) Press "Volume Down key" to select "单项测试(sensor), press"home key" to


enter

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4) Press "Volume Down key" to select "距离传感器校准", press"home key" to


enter

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5) Press "Volume Down key" to select "开始校准", press"home key" to enter,


device calibrate process.

Don`t cover the screen with anything when calibrating.

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6) If calibration pass, device will appear "calibrating Pass",press "back" key to


main menu.

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7) Press "Back key" 3 times for main menu

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8) Press "Volume Down key" to select "关机", then device calibrate complete.

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10.2 G-sensor calibration


1) press and hold the "up volume key", then press the "power key" more than
4s,the device will power on and enter Factory Mode.

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2) Press "Volume Down key" to select t "sensor 测试", press"home key" to enter

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3) Press "Volume Down key" to select "单项测试(sensor), press"home key" to


enter

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4) Press "Volume Down key" to select "加速度传感器测试", press"home key" to


enter

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5) Take the device put on the desk flatly, then press"开始校准".


Notes: Don`t touch the device with anything when calibrating.

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6) if calibration pass, device will appear "calibration Pass",press "back" key to


main menu.

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7) Press "Volume Down key" to select "关机", then device calibrate complete.

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11. Exploded View

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List:
Item Part name Q'ty
1 Rear Camera lens 1
2 Battery cover 1
3 Rear cover 1
4 Main antenna FPC 1
5 SPK Box 1
6 Battery 1
7 Rear camera 1
8 LOV key 1
9 SIM sub FPC 1
10 SUB PCBA 1
11 Power key 1
12 VOL key FPC 1
13 Power key FPC 1
14 Main PCBA 1
15 Cable line 1
16 Front camera lens 1
17 Front camera 1
18 0602 receiver 1
19 Front cover 1
20 Main FPC 1
21 CTP+LCM 1

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12. Device Label

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13.
14. list
Accessory Description WT PN Acer PN

Battery 701705100011 KT.00106.001

EU: 701805600041 EU:KP.0100P.006


Charger US: 701805600031 US:KP.0100P.004
UK:701805600051 UK:KP.0100P.005

Headset 701404000011 HC.00211.007

USB cable 701304100951 HC.70211.02X

LCD
MODULE(LC 702600103111 6M.HF7H9.001
D.TP.UPPER)

SPEAKER BOX/EU SPEAKER BOX/EU


ANTENNA: ANTENNA:
Speaker BOX+ 702600103091 23.HF7H9.001
ANTENNA SPEAKER BOX/US SPEAKER BOX/US
ANTENNA: ANTENNA:
702600103181 23.HG8H9.001

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BK: 701505700031 BK: 701505700031


Battery cover
Red: 701505700111 Red:60.HF8H9.001

Rear housing
MAIN Tri-SIM:702600103121
CAMERA Tri-SIM:60.HF9H9.001
LENS/GPS+B single-SIM: single-SIM: 60.HF7H9.001
T-WIFI 702600103151
ANTENNA

BK: 701203800811 BK: 42.HF7H9.002


Power key
Red: 701203801131 Red: 42.HF8H9.002
BK: 701203800841 BK: 42.HF7H9.001
Volume key
Red: 701203801141 Red: 42.HF8H9.001

Screw
M1.4x2.5x2.5 700901200081 86.HF7H9.001
x0.5

Screw
M1.4X2.5/ 700901200221 86.HF7H9.002
D2.5X0.5

Screw
PM(+)1.4*3.0/
700901200231 86.HF7H9.003
D=2.5*0.7
(MM)

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Screw
CM(+)1.4*2.0/D 700901200291 86.HF7H9.004
=3.0*0.5(MM)

Tri-SIM 1G/4G: Tri-SIM 1G/4G:


703200108861 HB.70511.02S
Tri-SIM 2G/16G: Tri-SIM 2G/16G:
703200109141 HB.70511.034
PCBA
Single SIM 1G/4G : Single SIM 1G/4G :
703200109161 HB.70511.02Z
Single SIM 2G/16G: Single SIM 2G/16G:
703200109171 HB.70511.035

Sub PCBA 700000136511 55.HF7H9.001

Rear camera 700200800681 KR.08M0S.001

Front camera 700203500551 KR.02M0K.001

Receiver 702600103101 60.HF7H9.003

Coaxial Cable 702608500151 50.HF7H9.001

Font Mic rubber 702302000071 47.HF7H9.002

702302000081
Rear Mic rubber 47.HF7H9.003

Water
702703800701 47.HF7H9.001
Sensitive_Label

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WARRANTY 702703823121 47.HF7H9.005


LABEL

EU: 702703823621 EU: 47.HF7H9.004


DEVICE LABEL US: 702703823641 US: 47.HG8H9.001
TW: 702703823631 TW: 47.HF9H9.001

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