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Work Order Management Process

The document outlines the work order management process which involves a work request being approved, a work order being created, prioritizing and scheduling the work order, distributing and assigning the work order, executing and documenting the work, closing out the work order, and analyzing historical work orders.

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kiptumclement02
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17 views1 page

Work Order Management Process

The document outlines the work order management process which involves a work request being approved, a work order being created, prioritizing and scheduling the work order, distributing and assigning the work order, executing and documenting the work, closing out the work order, and analyzing historical work orders.

Uploaded by

kiptumclement02
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WORK ORDER MANAGEMENT PROCESS

WORK REQUEST APPROVAL WORK ORDER CREATION PRIORITIZATION


An administrator reviews incoming A work order is created from an The work order is assigned a priority
work requests and determines there is approved work request, on-the-fly based on the urgency of the work or SCHEDULING
a need for maintenance assistance. by the maintenance team, or criticality of the asset. The work order is scheduled based
The work request is approved. automatically from a CMMS. on its priority and the availability of
the necessary parts, tools, labor
resources, and access to the asset.

DISTRIBUTION ASSIGNMENT
The work order is given to the labor The work order is assigned to a
EXECUTION resource responsible for performing technician or service provider based
the work. on their skill level, availability, and the
The labor resource complexity of the work.
performs the tasks listed
on the work order.

DOCUMENTATION CLOSURE ANALYSIS


The labor resource records exactly what The work order is closed when the work is Administrators analyze historical work
tasks were performed, how much time complete and all required information orders to track key performance
was spent, what parts were used and how has been documented. Additional “open” indicators (KPIs) and continuously improve
many, and other relevant information. work orders can now be addressed. the work order management process.

www.ftmaintenance.com | 262.238.8088 FasTrak SoftWorks, Inc. © 2023

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