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Siebel Developer Skills & Experience

The document outlines technical skills and project experience of a Siebel Developer working with AT&T on the ROME project since August 2017. Key responsibilities include customizing Siebel business objects, configuring user interfaces, and implementing business rules to enhance customer service offerings. The project focuses on transforming the CRM system to improve customer experience across various business lines.

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Kranti Kumar
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41 views2 pages

Siebel Developer Skills & Experience

The document outlines technical skills and project experience of a Siebel Developer working with AT&T on the ROME project since August 2017. Key responsibilities include customizing Siebel business objects, configuring user interfaces, and implementing business rules to enhance customer service offerings. The project focuses on transforming the CRM system to improve customer experience across various business lines.

Uploaded by

Kranti Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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TECHNICAL SKILLS

Operating Systems Windows 7


Databases Oracle 10g/11g.
Environment Siebel 8.1.1.9 Configuration, Workflows, Scripting,
EAI&OpenUI
Tools Siebel8 with patches

PROJECT EXPERIENCE

Project : ROME Duration: Aug 2017 to till date

Client Name : AT & T

Role : Siebel Developer

Description:

Rome has focused on developing a dedicated customer service attitude, which perpetuates the
creation of a large and fast growing service network along with product and service initiatives aimed
at enhancing customer convenience. One of the key aspects of the company’s business approach
has been to sharply segment customer offerings and deliver differentiated products & services to be
relevant. It wishes to embark on a business transformation that requires to replace CRM system for
all lines of businesses (Retail, VBS, Wi-Fi) with a view to preserve the positive experience of the
existing services.

Responsibilities:

 Used Siebel tools for modification, enhancement and customization of Siebel business objects,
business components and interfaces (Screens, Applets, and Views) according to the client business
process.
 Involved on Siebel EAI(VBC, Datamaps, Webservices Inbound, Outbound) and business component
user properties.
 Configured Links and Joins as per the Requirement.
 Doing configuration for enhancements to the newly identified fields and to fields required by the
business process.
 Configured Applets, Views and Screens in the Siebel Tools- User Interface Layers using Siebel to
meet business objectives of the Company.
 Incorporated validations and enforced business rules within the Siebel business components using
BC User Properties.
 Hands on experience on Siebel workflows and user properties.

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