Dashen Bank

Products and Services Profile Sheet

Prepared by: Strategic Research and Corporate Performance

Department
Product Development and Innovation

Strategic research and Corporate Performance Department acknowledges that the business of the Bank is highly
competitive and that the Department has provided and will provide pertinent Offices with access to Confidential
Information relating to the business of the Bank. “Confidential Information” means and includes the Bank’s
confidential and/or proprietary information that have been developed or used and/or will be developed and
that cannot be obtained readily by third parties from outside sources. Within the context of the Department,
Confidential Information includes, by way of example and without limitation, the following: information
regarding strategy, business proposal/plan, corporate reports, product/service development pipe-line, product
sheets, terms and tariffs, workflow /process documents, research outputs and broadly documents produced by
the Department. The Department acknowledges that this Confidential Information constitutes a valuable,
special, and unique asset used by the Bank in its business to obtain a competitive advantage over its competitors.
The Department further acknowledges that protection of such Confidential Information against unauthorized
disclosure and use is of critical importance to the Bank and in maintaining its competitive position. The
Department also acknowledges that any disclosure or sharing of the Confidential Information other than the
intended office should be fully authorized by the original recipient. Any breach of confidentiality shall entail
disciplinary measures on those responsible for the breach.

November, 2022
Contents
1. Domestic Banking Deposit Products’ Profile ...................................................................... 3
1.1. Retail Segment Products ..................................................................................................... 3
1.2. Business Segment Products .............................................................................................. 13
2. International Banking Deposit Products’ Profile ............................................................. 20
3. International Banking Products’ / Services’ Profile ......................................................... 34
4. Credit Products’ Profile ..................................................................................................... 47
4.1. Retail Segment Products ................................................................................................... 47
4.2. Business Segment Products .............................................................................................. 52
5. Interest Free Banking Deposit Products’ Profile.............................................................. 71
5.1. Retail Segment Products ................................................................................................... 71
5.2. Business Segment Products .............................................................................................. 85
6. Interest Free Banking Financing Products’ Profile ......................................................... 98
 Dashen Bank Products and Services Profile Sheet

1. Domestic Banking Deposit Products’ Profile

1.1. Retail Segment Products

3
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Saving Account
4. Product Description It is a regular saving account which allow customers to deposit and withdraw money
at any time while earning monthly interest
5. Value Propositions/ 5.1. Opened with a minimum initial deposit of Birr 50.00
Features 5.2. Operated with or without passbook depending on the customers’ preference
5.3. Minimum account maintenance balance is Birr 5.00
5.4. No restrictions on the frequency and amount of deposit and withdrawal
5.5. Attaches alternate banking services [mobile/internet and card banking].
5.6. Free and convenient intra and interbank transfer of funds
6. Eligibility 6.1. Has to be of legal age [>= 18 years]
Criteria/Requirements 6.2. Valid and renewed ID card or passport or driving license or other government
issued IDs
7.3. Two recent photographs (3x4)
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

4
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Demand/Current/Checking Account
4. Product Description A non-interest bearing deposit account which allows customers to make business
transactions and payments through check
5. Value Propositions/ 6.1. Opened with a minimum initial deposit of Birr 500
Features 5.2. Convenient for business transactions and payments through cheque
5.3. No restriction on the frequency and value of deposit and withdrawal
5.4. Attaches alternate banking services [i.e., mobile/internet and card banking]
5.5. Minimum account maintenance balance is Birr 200. If the account balance
becomes below ETB 200 the customer shall be charged Birr 20
5.6. Free and convenient inter- and intra-bank transfer of funds
5.7. Free monthly account statement
6. Eligibility 7.1 Valid and renewed ID card or passport or driving license or other government
Criteria/Requirements issue IDs
7.2 TIN certificate, renewed trade license , commercial/principal registration
certificate
7.3 One recent photographs (3x4)
7. Dormancy Period If account is inactive for 6 months
8. Account Closure If account balance is ETB 0

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Fixed Time Deposit/ Certificate of Deposit
4. Product Description A term/contractual deposit which offers different tiers of interest rates
depending on the amount and maturity period.
6. Value Propositions/ 6.1. Offers various maturity dates and term deposits
Features 6.1.1. Minimum term deposit to be accepted is Birr 100,000
6.1.2. Minimum maturity period is 6 months and has no maximum limit
6.2. Interest rate is negotiable for term deposit above Birr 100 million
6.3. Pays higher interest rate than most savings account that varies with
maturity period and amount
6.4. Certificate of Term Deposit is issued which shall be presented at the time
of maturity/liquidation
6.5. Withdrawal not permitted before maturity date
6.3.1 The agreed interest will be forfeited if withdrawal is made before
maturity
6.6. No alternate banking services [mobile/internet and card banking] attached
6. Eligibility Criteria / 7.1. Has to be of legal age [>= 18 years]
Requirements 7.2. Valid and renewed ID card or passport or driving license or other
government issued IDs
7.3. Two recent photographs (3x4)
7.4. Must sign the Bank’s contractual agreements prepared for the purpose
8. Contract Closure As per the agreement/At the time of maturity
9. Terms and Tariffs Refer the Revised and Approved Fixed Time Deposit interest rate chart
1. Business Segment Retail
2. Product Category Deposit product
3. Product Name Special Youth Saving Account
4. Product Description A special saving account for minors that pays bonus on the interest income in
addition to paying Interest higher than normal rate
5. Value Propositions/ 5.1. Opened with a minimum initial deposit of Birr 50
Features 5.2. Opened and operated by parents and guardians in the name of the beneficiary
5.3. Operated with or without passbook depending on the customers’ preference
5.4. Pays a higher than regular l interest rate calculated on minimum monthly
balance and credited monthly
5.5. grants a certain bonus based on the annual interest income.
5.6. Up on attaining maturity [i.e., 18 years of age], the account shall earn regular
saving interest rate and bonus shall be stopped.
5.7. Minimum account maintenance balance is Birr 25.00
5.8. No restrictions on the frequency and value of deposit and withdrawal
5.9. Help children learn to save and manage their money as they grow
5.10. No mobile/internet and card banking facility attached to encourage savings
6. Basic Eligibility / 6.1. Birth certificate of the minor issued by government authority or health service
Requirements center or baptism certificate from church
6.2. Valid and renewed ID card or passport or driving license or other government
issued ID card of the guardian/parent
6.3. Two recent photographs (3x4) of both the minor and the guardian
6.4. To be eligible for the bonus no withdrawal shall be made within a given year
and minimum balance should be >= Birr 500
6.5. Must fill out the Bank’s account opening application form(s) prepared for the
purpose
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

6
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Saving Plus Account
4. Product Description A saving account that entitles customers a privilege for consumer loan in excess of
40% of the deposit amount while earning a regular interest rate
5. Value Propositions/ 5.1. Opened with a minimum initial deposit of Birr 1,000
Features 5.2. Operated with or without passbook depending on the customers’ preference
5.3. Free mobile/internet and card banking facility
5.4. Privilege for consumer loan
5.5. The customer encouraged to save more than making withdrawals
6. Eligibility Criteria / For Account opening
Requirements 6.1. Has to be of legal age [>= 18 years]
6.2. Valid and renewed ID card, passport, driving license or other government
issued IDs
6.3. Two recent photographs (3x4)
For Consumer loan
6.4. Fulfill the minimum deposit amount
6.5. The account shall be maintained at least for a year
6.6. Fulfill all requirements of the Bank’s credit analysis and appraisal procedure
for consumer loan
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

7
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Interest Plus Bonus Account
4. Product Description A saving account which makes customers entitled to get additional bonus on their
Interest Income earned from their savings.
5. Value Propositions/ 6.1 Opened with a minimum initial deposit of Birr 50
Features 6.2 Operated with or without passbook depending on the customers’ preference
6.3 Pays a certain bonus on the interest income earned
6.4 Minimum balance shall be Birr 500,000 in order to be eligible for the bonus
6.5 Free mobile/internet and card banking facility
6. Eligibility Criteria / 6.2. Has to be of legal age [>= 18 years]
Requirements 6.3. Valid and renewed ID card or passport or driving license or other
government issued IDs
6.4. Two recent photographs (3x4)
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

8
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Women Saving Account
4. Product Description It is an account catering women that allow them to earn a progressive interest rate
which is a higher than regular interest rate depending on the deposit balance.
5. Value Propositions/ 5.1. Opened with a minimum initial deposit of Birr 50
Features 5.2. Operated with or without passbook depending on the customers’ preference
5.3. Pay progressive interest rate that varies based on the maintained balance;
5.3.1. ETB ≤ 100,000,
5.3.2. [ETB 100,000 < X<=500,000] and
5.3.3. [ETB >500,000]
5.4. Account can be opened individually/jointly
5.5. Free of charge account statement report upon request,
5.6. Account holders can open special youth saving for their children with zero
balance
5.7. Free of charge standing instruction to their children’s special youth saving
account
5.8. Free, convenient and limitless intra-bank transfer of funds (only local)
5.9. Internet/mobile and card banking facilities can be attached
6. Eligibility Criteria / 6.1. Has to be women of legal age [i.e>=18 years]
Requirements 6.2. Valid and renewed ID card or passport or driving license or other government
issued IDs
6.3. Two recent photographs (3x4)
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

9
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Premium Savings Account
4. Product Description A saving account that pays progressive annual interest rate that exceeds the
regular saving interest rate for customers whose deposit balance exceeds Birr
100,000.
5. Value propositions/ DB Star DB Prime DB Prime Plus
Features Priority in foreign Priority in foreign currency Priority in foreign currency
currency provision provision for travel abroad provision for travel abroad
for travel abroad
Amex Gold card Dashen branded Gold debit Dashen branded Platinum
card debit card
Gift Card Gift Card Premium customer ID
(priority queuing in banking
services)
Overdraft privilege Privilege for checkbook Dedicated relationship
manager & privilege for
checkbook
A higher than regular interest rate that varies based on the maintained balance:
>100,000 and >500,000 and <= 1,000,000 >1,000,000.00
<=500,000
5.1. Opened with a minimum initial deposit of Birr 1,000
5.2. Operated with or without passbook depending on the customers preference
5.3. Can be opened and operated individually or jointly
5.4. Internet/mobile and card facility attached to the account
5.5. Free, convenient and limitless intra-bank transfer of funds (only local)
6. Eligibility Criteria / 7.1 Has to be of legal age [>= 18 years]
Requirements 7.2 Valid and renewed ID card or passport or driving license or other
government issued IDs
7.3 Two recent photographs (3x4)
7.4 Only accounts above a balance of Birr 100,000.00 shall be entitled for
progressive interest; below which regular interest shall be paid.
8 Dormancy Period If account has no movement for 365 days
9 Account Closure If account balance is below Birr 25.00

10
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Equb Saving Account
4. Product Description A Saving account that pays progressive interest to be opened and operated by
Equb Administrator(s) only.
5. Value Propositions/ 6.1. Pays progressive interest rate that exceeds the regular interest rate calculated
Features on the monthly minimum balance
6.2. Avoid carrying cash and use alternate channels[internet/mobile banking] to
deposit or to pay their periodic contribution
6.3. Deposit slip or credit advice shall be issued to each depositor/member up on
paying his/her contribution
6.4. Both administrator and members are entitled to business loan up to three
times the pot of the Equb and consumer loan up to five times the pot of the
Equb or borrowing capacity; whichever is lower
6.4.1.Yet, the loan shall be based on proper assessment of the financial
position and business needs of each customer
6.5. Can be opened and operated individually/jointly by Equb administrator/s
6.6. Can be operated either through Cheque book or Passbook
6.7. Can be opened with zero balance but shall be closed if no credit is made within
30 days
7. Eligibility Criteria / 7.1. Valid and renewed ID card or passport or driving license or other government
Requirements issued IDs
7.2. Two recent photographs (3x4)
7.3. Formal or semi-formal agreement on the formation and administration of the
association signed by all members and administrator (s) indicating
7.3.1. List of Equb members and their periodic contribution
7.3.2. List of account signatories and their respective limit
7.4. Should present the Equb’s TIN (if there is one) in order to access checkbook
privilege
7.5. Attach undertaking letter by the signatories indicating that the money in the
account is collected from the Equb members and it is not their [Signatories’]
personal saving except their specific contribution, if any
7.6. All members shall have regular saving/current account in the Bank
7.7. To access the consumer loan all terms and conditions stipulated in the Bank’s
Credit Analysis and Appraisal Procedure Manual shall be applicable
8. Dormancy Period If account has no movement for 365 days
9. Account Closure If account balance is below Birr 25.00

11
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit
3. Product Name Goal Saving Account
A purpose driven savings account designed for individuals to save towards a set goal
4. Product Description
over a period of time.
5.1. Can be opened with a minimum initial deposit of Birr 50.00
5.2. Operated with or without passbook depending on the customers’ preference
5.3. Pays progressive Interest Rate that exceeds the regular interest rate
5.4. Can be opened and operated individually or jointly
5.5. The account is for a specific goal and occasions as set out by the customer
5.6. Minimum tenure is 3 months while maximum tenure is 5 years
5. Value Propositions / 5.7. The account can be renewed or reactivated up on the request of the customer
Features 5.8. The account shall be regularly credited at least 6 times in a year with the agreed
deposit amount
5.9. Allows customers to get a certain bonus which is calculated on the principal
amount [in the form of gift card or mobile wallet money]
5.10. Alternate banking services can be attached [Debit Card and Mobile/Internet
Banking]
5.11. Standing instruction order can be set to make monthly deposits in to the
account
6.1. Customer should be of legal age, i.e., >=18 years of age
6.2. Valid and renewed ID card or passport or driving license or other government
issued IDs
6. Eligibility Criteria /
6.3. Bonus shall be paid only if withdrawal is made not more than three times per
Requirements
year
6.4. No bonus shall be paid if the account is closed before the end of the specified
date
8.1. The planned withdrawal date shall be specified at the time of the account
opening
8.2. At the end of the tenure, withdrawal shall be made at the branch where the
account is maintained.
8.2.1. If withdrawal is made at the branch where the account is not
maintained, the branch shall entertain the request in due care and claim
7. Account Closing
bonus expense [provided that the customer is eligible for the bonus]
Procedure
from the branch where the account is maintained.
8.3. At the end of the planned period, the whole balance shall be transferred to
regular saving account maintained in the customer’s name
8.3.1. In case the customer does not appear at the end of the planned period,
the Bank shall give 6 months’ notice period after which the balance
would be transferred to his/her/their regular savings account
8. Dormancy Period If account has no movement for 365 days

12
 Dashen Bank Products and Services Profile Sheet

1.2. Business Segment Products

13
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Saving Account
4. Product Description It is a regular saving account which allow customers to deposit and withdraw
money at any time while earning interest
5. Value Propositions/ 6.1. Opened with a minimum initial deposit of Birr 50.00
Features 6.2. Operated with or without passbook depending on the customers’ preference
6.3. Minimum account maintenance balance is Birr 5.00
6.4. No restrictions on the frequency and amount of deposit and withdrawal
6.5. Attaches alternate banking services [mobile/internet and card banking]
6.6. Free and convenient intra and interbank transfer of funds
6. Eligibility 6.1. Valid and renewed ID card and recent photograph (3x4) of the account
Criteria/Requirements signatory/signatories
6.2. TIN certificate, renewed trade license, commercial/principal registration
certificate
6.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization [See Banking
Operations Procedure Manual for detail requirements]
6.4. The minutes of the board of directors held to discuss the opening and
operation of the account (For PLC and Share companies)
6.5. A letter of request to open the account and operate with the list of
signatories and their corresponding limit on payments [Check or transfer]
6.6. Must fill out the Bank’s application forms prepared for the purpose
7.8. When Accountholders request Mobile/Internet Banking services and the
signatory is more than one: -
7.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
7.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

14
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Demand/Current/Checking Account
A non-interest bearing deposit account which allows customers to make business
4. Product Description
transactions and payments through check
6.1. Opened with a minimum initial deposit of Birr 500.00
6.2. Convenient for business transactions and payments through cheque
6.3. No restriction on the frequency and amount of deposit and withdrawal
5. Value Propositions / 6.4. Attaches alternate banking services [i.e., mobile/internet and card banking]
Features 6.5. Minimum account maintenance balance is Birr 200
6.5.1. Account maintenance charge of Birr 20 if balance is below Birr 200
6.6. Free and convenient inter-and intra-bank transfer of funds
6.7. Free monthly account statement
7.1. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.2. TIN certificate, renewed trade license and commercial/principal registration
certificate
7.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
7.4. The minutes of the meeting of the board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
6. Eligibility Criteria / 7.5. A letter of request to open and operate the account with the list of
Requirements signatories and their corresponding limit on payments [Check or transfer]
7.6. Must fill out the Bank’s account opening application form(s) prepared for the
purpose
7.7. When Accountholders [MSME and Corporate customers] request
Mobile/Internet Banking services and the signatory is more than one: -
7.7.1. Account signatories should indicate and approve the delegated
person in writing to have access to the account
7.7.2. The delegation letter should clearly state whether the access given is
informational or transactional
8. Dormancy Period If account is inactive for 6 months
9. Account Closure If account balance is zero

15
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Fixed Time Deposit/ Certificate of Deposit
4. Product Description A term/contractual deposit which offers different tiers of interest rates depending on
the amount and maturity period.
5. Value Propositions / 6.1. Offers various maturity dates and term deposits
Features 6.1.1. Minimum term deposit to be accepted is Birr 100,00
6.1.2. Minimum maturity period is 6 months and has no maximum limit
6.2. Interest rate is negotiable for term deposit above Birr 100 million
6.3. Pays higher interest rate than most savings account that varies with maturity
period and amount
6.4. Certificate of Term Deposit is issued which shall be presented at the time of
maturity/liquidation
6.5. Withdrawal not permitted before maturity date. The agreed interest will be
forfeited if withdrawal is made before maturity
6.6. No alternate banking services [mobile/internet and card banking] attached
7. Eligibility Criteria / 7.1. Must have saving or current account in the Bank
Requirements 7.2. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.3. TIN certificate, renewed trade license and commercial/principal registration
certificate
7.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization [See the Banking
Operations Procedure Manual for detail requirements]
7.5. The minutes of the meeting of the board of directors held to discuss the opening
and operation of the account (For PLC and Share companies)
7.6. A letter of request to open and maintain term deposit signed by the pertinent
account signatory/signatories
8. Contract Closure As per the agreement/At the time of maturity
9. Terms and Tariffs Refer the Revised and Approved Fixed Time Deposit interest rate chart

16
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit account
3. Product Name Hybrid Deposit Account
4. Product Description An interest bearing account operated by check intended to meet the banking needs
of customers that have frequent inflow [deposit] but infrequent outflow
[withdrawal]
5. Value Propositions/ 6.1. Opened with a minimum initial deposit of Birr 10,000
Features 6.2. Meet customer’s banking need in a flexible manner.
6.3. No restrictions on the frequency and amount of deposit
6.4. Restriction on the frequency of withdrawal
6.4.1. Allows up to ten free cheque payments within a month but charged with
Birr 20 per check in excess of ten check withdrawal
6.5. Minimum account maintenance balance is Birr 10,000 and
6.5.1. Birr 25 per month shall be charged when balance falls short of Birr
10,000
6.6. Free monthly account statement
6.7. No alternate banking services [mobile/internet and card banking] attached
6. Eligibility Criteria / 7.1. Valid and renewed ID card and recent photograph (3x4) of the account
Requirements signatory/signatories
7.2. TIN certificate, renewed trade license and commercial/ registration certificate
7.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization [See the Banking
Operations Procedure Manual for detail requirements]
7.4. The minutes of the meeting of the board of directors held to discuss the
opening and operation of the account (For PLC and Share Companies)
7.5. A letter of request to open and operate the account with the list of signatories
and their corresponding limit on payments [Check or transfer]
7.6. Must fill out the Bank’s account opening application form(s) prepared for the
purpose
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

17
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Interest Plus Bonus Account
4. Product Description A saving account which pays additional bonus on the annual interest income on
top of the regular interest rate
5. Value Propositions/ 5.1. Opened with a minimum initial deposit of Birr 50.00
Features 5.2. Operated with or without passbook depending on the customers’ preference
5.3. Pays a certain amount of bonus on the interest income
5.4. Minimum balance shall be Birr 500,000 in order to be eligible for the bonus
5.5. Free mobile/internet and card banking facility
6. Eligibility Criteria / 6.1. Valid and renewed ID card and recent photograph (3x4) of the account
Requirements signatory/signatories
6.2. TIN certificate, renewed trade license and commercial/registration
certificate
6.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
6.4. The minutes of the meeting of the board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
6.5. A letter of request to open and operate the account
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 25.00

18
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Current Account Protection Scheme
4. Product Description A transaction account scheme for high value business customers intended to avoid
bouncing of cheque payments as a result of insufficient balance by directing the
payment to the pre-arranged saving account.
5. Value Propositions/ 5.1. Linked with a saving account maintained in the Bank up on the application of
Features the customer
5.2. Avoid check bouncing due to insufficient balance of the current account
5.3. Minimum deposit balance of the linked saving account should be Birr
5,000,000
5.3.1. If the balance gets below Birr 5,000,000 the customer will be charged
with Birr 500 per month
5.4. Allows the customer to overdraw of cheque account up to 25% of the linked
saving account balance
5.5. Maximum overdrawal is 3 times in a month
6.5.1. The customer will be charged Birr 30 when check withdrawal exceeds
3 times in a month
6. Eligibility Criteria / 6.1. Valid and renewed ID card and recent photograph (3x4) of the account
Requirements signatory/signatories
6.2. TIN certificate, renewed trade license and commercial/registration
certificate
6.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
6.4. The minutes of the meeting of the board of directors held to discuss the
opening and operation of the account [For PLC and Share companies]
6.5. A letter of request to open and operate the account
7. Dormancy Period N/A
8. Account Closure Not applicable

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 Dashen Bank Products and Services Profile Sheet

2. International Banking Deposit Products’ Profile

2.1. Retail Segment Products

20
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Diaspora Demand/Current Account
4. Product Description A Non-Interest Bearing foreign currency deposit account where withdrawals can
be made upon demand by writing a cheque.
5. Value propositions/ 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Safe and convenient
6.3. Non-interest bearing account
6.4. Effect transfers abroad/make foreign payments, such as import and other
foreign service payments
6.5. Convert into a Birr account at the prevailing exchange rate for local payment
6.6. Serve as collateral or guarantee for loans or bids.
6.7. Free monthly account statement
7. Eligibility criteria/ 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
7.3. TIN certificate, renewed trade license , commercial/principal registration
certificate
7.4. One recent photograph (3x4)

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Diaspora Fixed Time Deposit
4. Definition High interest earning, time blocked, foreign currency denominated saving account
with agreed maturity date for Ethiopian diasporas.
5. Value propositions/ 6.1. Opened with a minimum initial deposit of USD 5,000
features 6.2. Bears high interest rate
6.3. Safe and convenient
6.4. Minimum maturity period is 3 month
6.5. Crediting from local source is prohibited
6.6. Can be repatriated to abroad after maturity
6.7. Serve as collateral or guarantee for loans or bids.
6.8. Withdrawal is not allowed until maturity
6.9. Interest income is tax free
6.10. Free monthly account statement
6. Eligibility criteria/ 6.7. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
6.8. Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
6.9. One recent photograph (3x4)
7. Contract closure Upon the agreed maturity date

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Diaspora Non-Repatriable Saving Account
4. Product Description High interest bearing saving account maintained in ETB in which Ethiopian
diasporas open and credit with approved foreign currency from abroad
5. Value propositions/ 6.1. Opened with a minimum initial deposit of USD 100
features 6.2. Crediting from local source is prohibited
6.3. Safe and convenient
6.4. Transfer to abroad without obtaining foreign exchange permit is prohibited
6.5. Serve as collateral or guarantee for loans or bids.
6.6. The deposit can only debited in local currency and can't be converted back
to a foreign currency
6. Eligibility criteria/ 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. One recent photograph (3x4)

23
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Non Resident Transferable Birr Account [NRT]
4. Product Description A non-interest bearing account opened for eligible non-residents to facilitate
payment both in local and foreign currency by international communities, and
diplomatic missions, foreign business entities, individuals, international
organizations and their employees.
5. Value propositions/ 5.1 Opened with a minimum initial deposit of USD 100
Features 5.2 It’s a non-interest bearing account operated using cheque
5.3 The account is maintained in local currency
5.4 Crediting from local source is prohibited
5.5 Can be used for local and foreign transaction [transfer]
5.6 No exchange commission is levied upon transfer to abroad
5.7 Can be used for travel allowances upon presenting valid travel documents
6. Eligibility Criteria / 6.1 Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
6.2 Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
6.3 One recent photograph (3x4)

24
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Non Resident Non-Transferable Birr account (NRNT)
4. Product Description A Non-resident current account opened and operated by expats (immigrants)
living in Ethiopia in which the account is opened and credited in an approved
foreign currency but is maintained in local currency.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. It’s a non-interest bearing account operated using cheque
6.3. The account is maintained in local currency and can only be used for local
transaction
6.4. The account is opened and credited in an approved foreign currency
6.5. Deposit from local source is prohibited
6.6. Funds cannot be transferred abroad in FCY without obtaining permit from
NBE
6. Eligibility Criteria / 7.1 Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
7.3. One recent photograph (3x4)

25
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Non-Resident Foreign Currency Account (NRFCY)
4. Product Description A current account maintained in foreign currency in which funds can be
transferred abroad in foreign exchange without the necessity of obtaining foreign
exchange permit and/or used locally.
5. Value Propositions/ 5.1. Opened with a minimum initial deposit of USD 100
Features 5.2. Non-interest bearing unless authorized by NBE
5.3. Can be operated by cheque
5.4. Maximum deposit amount is USD 5,000
5.5. Crediting from local source is prohibited
5.6. Payments can be made in LCY
5.7. No exchange commission is levied upon transfer to abroad
5.8. Can be used for travel allowances upon presenting valid travel documents
5.9. Can be transferred to other eligible foreign currency account(s) in FCY
6. Eligibility Criteria/ 6.1. Present valid and renewed resident/diplomatic ID, passport
Requirements 6.2. A letter of application which is signed by the ambassador or her/his delegate
6.3. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
explicitly defined
6.4. Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year

26
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product
3. Product Name Foreign Currency Saving Account
4. Product Description An interest bearing saving account maintained in either USD or Pound Sterling or
Euro that caters to residents of Ethiopia (i.e., Ethiopian nationals and foreigners
living and working in Ethiopia), non-residents Ethiopian and non-resident
Ethiopian origin
5. Value Propositions / 5.1 Opened with a minimum initial deposit of USD 50
Features 5.2 Maximum deposit amount is USD 5,000
5.3 The Bank buys at the spot buying rate when customers intend sell the FCY to
the Bank
5.4 Deposit to the account can be made through custom declared deposit,
cheque, transfer through remittance/SWIFT or other FCY accounts
5.5 Withdrawals can be made in LCY
5.6 Can be used for medical, education or travel expense for his/her own or
spouse or children
5.7 Serve as cash collateral for domestic loans
5.8 Deposit cannot be made in local currency or transfer from another local
currency account
6. Eligibility Criteria/ 6.1 The current KYC and due diligence for saving account opening shall be
Requirements applicable
6.2 Foreigners and diasporas should present valid ID/passport and renewed
resident work permit
6.3 Agents (power of attorney holders) are allowed to open foreign currency
accounts but cannot credit the account on behalf of non-residents and/or
foreign nationals of Ethiopian origin.

27
 Dashen Bank Products and Services Profile Sheet

2.2. Business Segment Products

28
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Diaspora Demand/Current Account
4. Definition A foreign currency deposit account where withdrawals can be made upon demand
by writing a cheque.
5. Value Propositions/ 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Safe and convenient
6.3. Non-interest bearing account
6.4. Effect transfers abroad/make foreign payments, such as import and other
foreign service payments
6.5. Convert into a Birr account at the prevailing exchange rate for local payment
6.6. Serve as collateral or guarantee for loans or bids.
6.7. Free monthly account statement
6. Eligibility Criteria / 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
7.3. TIN certificate, renewed trade license , commercial/principal registration
certificate
7.4. One recent photograph (3x4)

29
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Diaspora Fixed Time Deposit
4. Product Description High interest bearing, time blocked, foreign currency denominated saving account
with agreed maturity date for Ethiopian diasporas.
5. Value Propositions/ 6.1. Opened with a minimum initial deposit of USD 5,000
Features 6.2. Safe and convenient
6.3. Bears high interest rate
6.4. Interest income is tax free
6.5. Minimum maturity period is 3 month
6.6. Crediting from local source is prohibited
6.7. Can be repatriated to abroad after maturity
6.8. Serve as collateral or guarantee for loans or bids.
6.9. Withdrawal is not allowed until maturity
6.10. Free monthly account statement
6. Eligibility Criteria/ 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN certificate, renewed trade license , commercial/principal registration
certificate
7.4. One recent photograph (3x4)

30
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Diaspora Non-Repatriable Saving Account
4. Product Description High interest bearing saving account maintained in ETB in which Ethiopian diasporas
open and credit with approved foreign currency from abroad
5. Value Propositions / 5.1. Opened with a minimum initial deposit of USD 100
features 5.2. Safe and convenient
5.3. Crediting from local source is prohibited
5.4. Transfer to abroad without obtaining foreign exchange permit is prohibited
5.5. Serve as collateral or guarantee for loans or bids.
5.6. The deposit can only debited in local currency and can't be converted back to a
foreign currency
6. Eligibility Criteria / 6.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
6.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
6.3. TIN certificate, renewed trade license , commercial/principal registration
certificate
6.4. One recent photograph (3x4)

31
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Non-Resident Transferable Birr Account [NRT]
4. Product Description A non-interest bearing account opened for eligible non-residents to facilitate
payment both in local and foreign currency by international communities, and
diplomatic missions, foreign business entities, individuals, international
organizations and their employees.
5. Value Propositions 6.1. Opened with a minimum initial deposit of USD 100
/Features 6.2. The account is maintained in local currency
6.3. It’s a non-interest bearing account operated using cheque
6.4. Crediting from local source is prohibited
6.5. Can be used for local and foreign transaction [transfer]
6.6. No exchange commission is levied upon transfer to abroad
6.7. Can be used for travel allowances upon presenting valid travel documents
6. Eligibility Criteria / 6.4 Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
6.5 Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
6.6 TIN certificate, renewed trade license , commercial/principal registration
certificate
6.7 One recent photograph (3x4)

32
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product
3. Product Name Foreign Exchange Retention Account
4. Product Description A foreign currency account maintained by eligible exporters of goods and services
as well as regular recipients of inward remittances which gives them the right to
retain 45% of their foreign currency earnings for unspecified period of time.
5. Value Propositions / 6.1. Credit of FCY received from exporters through SWIFT
Features 6.2. No check book is issued
6.3. Crediting from local source is prohibited except for merchants and/or entities
licensed by NBE to collect credit card/debit card/prepaid card payments for
goods and services they sale
6.4. Easier access for import of goods without the need for waiting on queue
6.5. The account holder is free to sell all or part of the foreign currency held in the
retention account at any time by freely negotiating rate but not exceeding the
prevailing selling rate of the day
6.6. No exchange commission is levied upon foreign transfer provided that the
account holder has the required business license to do so
6.7. Offers the right to retain only 45% of their foreign exchange earnings and
remittances in foreign currency after deduction of 30% surrender requirement
from the total earnings
6.8. The remaining 55% shall be exchanged at the prevailing rate immediately on
the day of receipt
7. Eligibility Criteria / 7.1. Present letter of application and one recent photograph (3x4)
Requirements 7.2. TIN certificate, renewed trade license , commercial/principal registration
certificate

33
 Dashen Bank Products and Services Profile Sheet

3. International Banking Products’ / Services’ Profile

3.1. Retail Segment

34
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category International Trade Service Product
3. Product Name Small Items Export Permit
4. Product Description Permit issued for small items export for customers (tourists, foreign residents of
Ethiopian nationals) who wish to take souvenir, samples, gifts, repairs, replacements,
exhibitions and personal effects and belongingness
5. Value Propositions/ 1.1. Help customers export souvenir items for value not exceeding USD 500
Features 1.2. Allow individuals to take away their household goods, personal effects and
souvenirs from Ethiopia.
1.3. Allow customers to take samples of Ethiopian products for promotional
purposes not exceeding 5 kilos
6.3.1 Semi-processed hides and skins not exceed one dozen,
6.3.2 Leather and leather products and textile products one piece each,
respectively
1.4. Allow customers to send back the items imported to Ethiopia for
repair/replacement purposes based on prior agreement between the parties to
this effect
6. Eligibility Criteria / 7.1. Signed application form
Requirements 7.2. Valid and renewed passport
7.3. DB Foreign exchange receipt ticket (Souvenirs less than USD 500)
7.4. Copy of receipts evidencing the goods are bought in the local market (Souvenirs
less than USD 500)
7.5. Invoice issued by the applicant (Sample products for promotional purpose)
7.6. Valid and renewed export or investment or manufacturing license (sample
products for promotional purpose)

35
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category International Trade Service Product
3. Product Name Franco Valuta Permit
4. Product Description Is a license issued to importers of goods by Dashen Bank on which no foreign
currency is payable from the bank (The foreign exchange comes from the
customer's own source).
5. Value 6.1. Requires written approval from NBE
Propositions/Features 6.2. Allow customers who lived abroad to import goods for personal and family use
6. Eligibility Criteria / 6.1. Duly filled, Signed and stamped Franco Valuta application form
Requirements 6.2. Transportation document
6.3. Ethiopian Revenue and Customs Authority value estimation
6.4. Advance for payment of commission on the value estimation
6.5. Written approval from NBE for exporters who import for exporting purpose
6.6. Letter from pertinent government organs like Ministry of foreign affairs,
Ministry of inland revenue as appropriate
6.7. Check the imported goods fall in NBE’s supply list

36
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category International Trade Service Product
3. Product Name International [Foreign] Guarantee
4. Product Description Bond or payment undertaking given in writing by the Bank at the request or on the
instruction of a customer and under liability or a principal to discharge an
obligation otherwise to compensate as per the terms and conditions.
5. Value propositions/ 6.1. Repayment Guarantee: The purpose of such guarantee is to ensure the
Features beneficiary of the guarantee for repayment or compensation of an amount
advanced to the principal. The repayment may be expected at a certain date
and at one go or at different dates on installment basis. Such guarantee will
cover the total value of the advanced amount to the principal of the guarantee
plus interest in almost all cases.
6.2. Advance Payment Guarantee: When a supplier or contractor requires advance
payment from employer to supply commodities or to perform other
obligation(s), the latter (to be beneficiary of the guarantee) may require an
advance payment guarantee to protect non-performance of obligation from
the side of the former (to be principal of a guarantee). Such guarantee will
cover, in almost all the cases, the total value of the advanced amount to the
principal of the guarantee for refund to beneficiary of the guarantee.
6.3. Bid Bond (Guarantee): An individual or a firm who participates in a bid may be
requested to present a bid bond for enforcement of signing the major contract
up on winning the bid or to compensate the bidder upon failing to do so. This
kind of guarantee will cover a certain percentage of the bid amount e.g. 10%
(which will be returned to participator of the bid in the case of failure to win
the bid).
6.4. Performance Guarantee: The principal in such guarantee will undertake to
perform an obligation to the beneficiary. If the principal fails to discharge
obligation, the beneficiary will be entitled to claim the guarantee amount to
cover loss or damage sustained due to such failure, which may be a certain
percentage of the main contract value between the two parties. There is a
possibility that such guarantee may cover even the full contract value.
6. Eligibility 7.1. Application letter
Criteria/Requirements 7.2. Signed and stamped Foreign Guarantee Application form
7.3. Approval or authorization of Foreign Guarantee from NBE
7.4. Identify the type and purpose of the Foreign guarantee
7.5. Undertaking by the instruction bank to honor claim

37
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category International Trade Service Product
3. Product Name Outgoing Foreign Fund Transfer
4. Definition An international electronic transfer of funds in a specific currency and amount to
a friend, relative, or company residing in Ethiopia through IMTO or SWIFT
5. Value Proposition / 6.1. Use the service of correspondence through SWIFT and IMO
Features 6.2. Financial Instruments are in FCY
6. Eligibility Criteria/ 7.1. Valid and renewed ID card, passport, Driving License, Other government
Requirements issue ID cards
7.2. For those cashing at the counter, they should know the security number for
the remittance
7.3. The recipient must be an accountholder (For SWIFT)
7.4. Individuals shall receive the payment through IMTO and/or SWIFT

38
 Dashen Bank Products and Services Profile Sheet

3.2. Business Segment Products/Services

39
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name Advance Payment Transfer
4. Product Description An international trade service for small export transactions which allows a special
drawing right to the seller to collect payment before presentation of shipping
documents.
5. Value Propositions / Import Export
features 6.1. Goods shipped at seller 6.7. More favorable to the exporters to
conveniences start manufacturing or ship the goods.
6.2. Payment is received prior to the 6.8. Avoid financial problem to the
transfer of ownership of the exporter and gain working capital for
goods selling of goods
6.3. Buyer shall not make any 6.9. Exporter can eliminate credit risk or
payment until they receive the the risk of non-payment
goods
6.4. Allows the buyer to import goods 6.10. No limit in transaction amount
at relatively lower finance cost
6.5. Establishing of a new relationship
with a minimum cost.
6.6. Maximum transaction amount
USD 5,000 or equivalent of FCY
6. Eligibility Criteria/ Import Export
Requirements 7.1 Duly filled, Signed and stamped 7.11. Duly filled, signed and stamped
Import application form export application form
7.2 Performa invoice including full 7.12. Duly signed contract by buyer and
description of goods, unit price, seller
quantity, mode of shipment, terms
of payment, place of delivery
7.3 Valid and renewed Foreign Trade, 7.13. Valid and renewed Export/
Investment, Industry, Agriculture Manufacturing/Industry License
or Mining License
7.4 TIN Certificate 7.14. TIN Certificate
7.5 Title certificate for used vehicles 7.15. Foreign inward remittance received
and credit advice generated by DB
7.6 Third party original price 7.16. Purpose of payment and beneficiary
confirmation for used name should clearly be stated on the
commodities/vehicles credit advise
7.7 Insurance certificate with sum 7.17. Foreign cash note deposited to the
insured not less than 110% value Exporter’s account which shall be
of the consignment accompanied by customs declaration
7.8 Letter of undertaking not to ship 7.18. Customer’s name should not appear
the goods prior to foreign in delinquent list of NBE
exchange approval and to import
the goods within 120 days from
the date of approval
7.9 Customer’s name should not
appear in delinquent list of NBE
7.10 Application letter for the transfer

40
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name Letter of Credit [L/C]
4. Product Description Also known as a documentary credit or banker’s commercial credit, is a written
undertaking by the issuing bank at the request of an applicant (customer of the
Bank) infavor of the beneficiary (seller, supplier or exporter) to effect payment
against presentation of documents which complies with terms and conditions
stipulated in the L/C.
5. Value 6.1. The issuing bank makes payment to the beneficiary or exporter against the
propositions/Features receipt of complying stipulated documents.
6.2. The bank’s obligation to pay is solely conditioned upon the seller’s compliance
with the terms and conditions of the LC
6.3. The exporter usually expects the buyer to pay the charges for the letter of
credit
6.4. Payment is made on the basis of documents
6.5. Protect the interests of both buyer and seller
6.6. Payment is effected immediately or at a later date
6.7. Both Banks deal in documents only, not goods.
6. Eligibility Criteria/ Import Export
Requirements 7.1. Duly filled, Signed and 7.10. Export permit application form duly
stamped Import application filled, signed & stamped (as
form appropriate) by the customer.
7.2. ICB (International Competitive 7.11. Duly signed contract by buyer and
Bid) documents for imports seller
value 1,000,000 USD or more
7.3. Performa invoice including full 7.12 Authenticated message of L/C
description of goods, unit
price, quantity, mode of
shipment, terms of payment,
place of delivery
7.4. Insurance certificate with sum 7.13 TIN Certificate
insured not less than 110%
value of the consignment
7.5. Valid and renewed Foreign 7.14 Exporter's invoice
Trade, Investment, Industry,
Agriculture or Mining License
7.6. TIN Certificate 7.15. Valid and relevant Export/
Manufacturing/ Industry License
7.7. Third party original price 7.16. The L/C should be irrevocable &
confirmation for used confirmed
commodities/vehicles
7.8. LC opening application form 7.17. Undertaking letter to repatriate the
amount within 90 days form the
approval date except for cut flowers
for 30 days
7.9. Customer’s name should not 7.18. Customer’s name should not appear in
appear in delinquent list of delinquent list of NBE
NBE 7.19. Deferred/Acceptance period should be
within validity date of L/C

41
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name Cash Against Document [CAD]/ Inward Bills for Collection [IBC]
4. Product Description A payment arrangement in which an exporter instructs a bank to hand over shipping
and title documents to the importer when the importer fully pays the accompanying
bill of exchange or draft. Also called documents against payment.
5. Value propositions/ 6.1. It involve using a bill of exchange (commonly known as a draft) that requires the
Features importer to pay the face amount either at sight document against payment or cash
against document
6.2. The exporter retains control over the goods until the importer pays the draft
amount at sight or incur a legal obligation to pay at a specified later date.
6.3. Allows the importer not to pay for goods before shipment.
6.1. The collection cover letter gives instructions that specify the documents
required for the delivery of the goods to the importer.
6.5. Offer no verification process and limited recourse in the event of non-payment
6.6. Maturity 90 days
7. Eligibility Criteria/ Import Export
Requirements 7.1. Purchase order in two originals 7.10. Duly filled, signed and stamped
export application form
7.2. Performa invoice including full 7.11. Duly signed contract by buyer
description of goods, unit price, and seller
quantity, mode of shipment, terms of
payment, place of delivery
7.3. Insurance certificate with sum 7.12. Valid and renewed
insured not less than 110% value of Export/Manufacturing/Industry
the consignment License
7.4. Insurance certificate with sum 7.13. Tin Certificate
insured not less than 110% value of
the consignment
7.5. Valid and renewed Foreign Trade, 7.14. Undertaking letter that the sight
Investment, Industry, Agriculture or CAD will be settled within 90
Mining License days
7.6. Tin Certificate 7.15. Customer’s name should not
appear in delinquent list of NBE
7.7. Title certificate for used vehicles
7.8. Third party original price
confirmation for used
commodities/vehicles
7.9. Customer’s name should not appear
in delinquent list of NBE

42
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name Small Items Export Permit
4. Product Description Permit issued for small items export for customers (tourists, foreign residents of
Ethiopian nationals) who wish to take souvenir, samples, gifts, repairs, replacements,
exhibitions and personal effects and belongingness
5. Value propositions/ 5.1. Help customers export souvenir items for value not exceeding USD 500
features 5.2. Allow customers to take samples of Ethiopian products for promotional
purposes not exceeding 5 kilos
6.2.1 Semi-processed hides and skins not exceed one dozen,
6.2.2 Leather and leather products and textile products one piece each
5.3. Allow customers to send back the items imported to Ethiopia for
repair/replacement purposes based on prior agreement between the parties to
this effect
6. Eligibility criteria/ 7.1. Signed application form
Requirements 6.2. Valid and renewed passport
6.3. DB Foreign exchange receipt ticket (Souvenirs less than USD 500)
6.4. Copy of receipts evidencing the goods are bought in the local market (Souvenirs
less than USD 500)
6.5. Invoice issued by the applicant (Sample products for promotional purpose)
6.6. Valid and renewed export or investment or manufacturing license (sample
products for promotional purpose)

43
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name Franco Valuta Permit
4. Definition Is a license issued to importers of goods by Dashen bank on which no foreign
currency is payable from the bank (The foreign exchange comes from the
customer's own source).
5. 6.1. Requires written approval from NBE
6. Value Propositions / 6.2. Allow customers who lived abroad to import goods for personal and family use
Features 6.3. Allow importers to import basic food items
6.4. Allow international organizations. Donor agencies, diplomatic and consular
mission to import goods
6.5. Allow investors to import machineries and goods for their investment and
personal use
6.6. Allow government institutions with financial assistance and donation from
foreign government and donor agencies to import goods and machinery for
approved programs and projects
7. Eligibility Criteria / 7.1. Duly filled, Signed and stamped Franco Valuta application form
Requirements 7.2. Should maintain current account at the Bank
7.3. Transportation document
7.4. Valid Trade License for Import/Export
7.5. For Non-Government entities , certificate issued by the Ministry of Justice,
Regional Governments and offices authorized by proclamation
7.6. Ethiopian Revenue and Customs Authority value estimation
7.7. Advance for payment of commission on the value estimation
7.8. Written approval from NBE for exporters who import for exporting purpose
7.9. Letter from pertinent government organs like Ministry of foreign affairs,
Ministry of inland revenue as appropriate
7.10. Check the imported goods fall in NBE’s supply list

44
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name International [Foreign] Guarantee
4. Product Description Bond or payment undertaking given in writing by the Bank at the request or on the
instruction of a customer and under liability or a principal to discharge an obligation
otherwise to compensate as per the terms and conditions.
5. Value propositions/ 5.1. Repayment Guarantee: The purpose of such guarantee is to ensure the
Features beneficiary of the guarantee for repayment or compensation of an amount
advanced to the principal. The repayment may be expected at a certain date and
at one go or at different dates on installment basis. Such guarantee will cover the
total value of the advanced amount to the principal of the guarantee plus interest
in almost all cases.
5.2. Advance Payment Guarantee: When a supplier or contractor requires advance
payment from employer to supply commodities or to perform other obligation(s),
the latter (to be beneficiary of the guarantee) may require an advance payment
guarantee to protect non-performance of obligation from the side of the former
(to be principal of a guarantee). Such guarantee will cover, in almost all the cases,
the total value of the advanced amount to the principal of the guarantee for
refund to beneficiary of the guarantee.
5.3. Bid Bond (Guarantee): An individual or a firm who participates in a bid may be
requested to present a bid bond for enforcement of signing the major contract up
on winning the bid or to compensate the bidder upon failing to do so. This kind of
guarantee will cover a certain percentage of the bid amount e.g. 10% (which will
be returned to participator of the bid in the case of failure to win the bid).
5.4. Performance Guarantee: The principal in such guarantee will undertake to
perform an obligation to the beneficiary. If the principal fails to discharge
obligation, the beneficiary will be entitled to claim the guarantee amount to cover
loss or damage sustained due to such failure, which may be a certain percentage
of the main contract value between the two parties. There is a possibility that such
guarantee may cover even the full contract value.
6. Eligibility 6.1. Application letter which clearly states the type and purpose of the Foreign
Criteria/Requirements guarantee
6.2. Signed and stamped Foreign Guarantee Application form
6.3. Approval or authorization of Foreign Guarantee from NBE
6.4. Undertaking by the instruction bank to honor claim

45
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category International Trade Service Product
3. Product Name Outgoing Foreign Fund Transfer
4. Product Description An international electronic transfer of funds in a specific currency and amount to a
friend, relative, or company residing in Ethiopia through IMTO or SWIFT
5. Value 5.1. Use the service of correspondence through SWIFT and IMO
proposition/Features 5.2. Financial Instruments are in FCY
5.3. Allow Business Entities to send money abroad
6. Eligibility Criteria/ 6.1. Valid and renewed ID card, passport, Driving License, Other government issue
Requirements ID cards
6.2. For those cashing at the counter, they should know the security number for the
remittance
6.3. The recipient must be an accountholder (For SWIFT)
6.4. Unlike individuals, MSME/Corporate Customer sub-segments shall receive such
payments through SWIFT alone

46
 Dashen Bank Products and Services Profile Sheet

4. Credit Products’ Profile

4.1. Retail Segment Products

47
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Credit Product
3. Product Name Consumer Mortgage Loan
A term loan availed for consumers to finance the purchase/building of residential
4. Product Description
houses
5.1. No additional collateral required
5.2. Long repayment period
5. Value Propositions 5.3. Customers allowed to borrow up to 50% of their salary capacity up on consent
/ 5.4. Preferential interest rate for those generating FCY for the Bank
Features 5.5. Repayment can be made in FCY/LCY
5.6. Financing amount 70% to 95% of the mortgage value
5.7. Loan maturity 15 to 20 years
For Diaspora For others
7.12. One half (50%) of the salary of the
7.1. The applicant shall open diaspora
applicant as well as that of the
mortgage savings account and save
applicant's spouse can be
the equity contribution before or
considered, but up to salary of the
after loan decision.
applicant,
7.13. Interest rate applicable to an
7.2. The applicant shall raise his/her
individual will be changed to normal
equity contribution in foreign
rate if the staff leaves the employing
currency.
entities
7.3. The applicant shall write
undertaking letter to effect the 7.14. Required contractually to service
monthly loan repayment in foreign their consumer loans fully in FCY to
currency (USD, GBP and Euro) at the qualify for interest discount,
time of loan application.
7.4. Renewed passport for non-resident
6. Eligibility Criteria / Ethiopians or renewed passport and 7.15 Employment profile shall be
Requirements yellow card for foreigners of presented
Ethiopian origin.
7.5. Employment letter showing annual
gross and net income from employer 7.16 Self-employed applicants shall have
or 5 or more years of work experience
individual tax return; (optional) in their profession
7.6. Bank account statement for at least
one year from foreign bank;
7.7. Residence and/or work permit
7.8. If the applicant is a business person s/he shall present: -
 Financial statement for at least three consecutive years
 Renewed trade license and trade registration certificate
 Certificate for payment of tax.
7.9. TIN certificate
7.10. Tax clearance confirmation letter
7.11. Marriage certificate or singleness
7. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

48
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Credit product
3. Product Name Consumer Car Loan
4. Product A term loan extended for consumers to finance the purchase of automobile for personal
Description use.
6.1. No additional collateral required
6.2. Customers allowed to borrow up to 50% of their salary capacity up on consent
5. Value propositions/ 6.3. Preferential interest rate for those generating FCY for the Bank
features 6.4. Repayment can be made in FCY/LCY
6.5. Financing amount 75% to 90% [based on the mileage of the car]
6.6. Loan maturity 5 years for old and 8 years for new cars
For Diaspora For others
7.12. One half (50%) of the salary of the
7.1. The applicant shall open diaspora
applicant as well as that of the
savings account and save the equity
applicant’s spouse can be
contribution before or after loan
considered, but up to salary of the
decision.
applicant,
7.13. Interest rate applicable to an
7.2. The applicant shall raise his/her
individual will be changed to normal
equity contribution in foreign
rate if the staff leaves the employing
currency.
entities
7.3. The applicant shall write undertaking
letter to effect the monthly loan 7.14. Required contractually to service
repayment in foreign currency (USD, their consumer loans fully in FCY to
GBP and Euro) at the time of loan qualify for interest discount,
application.
6. Eligibility criteria/ 7.4. Renewed passport for non-resident
Requirements Ethiopians or renewed passport and 7.15. Employment profile shall be
yellow card for foreigners of presented
Ethiopian origin.
7.5. Employment letter showing annual 7.16. Self-employed applicants shall have
gross and net income from employer 5 or more years of work experience
or individual tax return; (optional) in their profession
7.6. Bank account statement for at least
one year from foreign bank;
7.7. Residence and/or work permit
7.8. If the applicant is a business person s/he shall present: -
 Financial statement for at least three consecutive year
 Renewed trade license and trade registration certificate
 Certificate for payment of tax.
7.9. TIN certificate
7.10. Tax clearance confirmation letter
7.11. Marriage certificate or singleness.
7. Interest, Fees,
Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges &
terms and tariffs chart)
penalties

49
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Credit product
3. Product Name Personal Loan
It’s a personal loan for individual (non-business) customers to finance the purchase of
4. Product Description
household equipment and home supplies
5.1. Finances the purchase of household equipment and home supplies
5.2. Covers other personal expenses as validated by the Bank
5. Value Propositions 5.3. Preferential interest rate for those generating FCY for the Bank
/
5.4. Maximum loan maturity5 years
Features
5.5. Financing amount up to 80% of the collateral value
5.6. Maximum loan amount Birr 700,000
6.1. One half (50%) of the salary of the applicant as well as that of the applicant's
spouse can be considered, but up to salary of the applicant,
6. Eligibility Criteria / 6.2. Interest rate applicable to an individual will be changed to normal rate if the staff
Requirements leaves the employing entities
6.3. Required contractually to service their consumer loans fully in FCY to qualify for
interest discount
7. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

50
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail, MSME, and Corporates

2. Product Category Buy Now Pay Later Scheme [Credit Product]
3. Product Name DubeAle
A credit guarantee facility that provides customers a pre-agreed spending limit to be utilized over a
4. Definition given period to buy goods and services on a deferred and installment basis from the Bank’s registered
merchants [also known as Buy Now Pay Later (BNPL) Scheme].
5.1. Offers customers the privilege to buy and sell goods and services on a deferred and equal
5. Value Proposition installment basis rather than upfront payment up to the pre-agreed spending limit.
6.1. The spending limit is set for various lifetime (periods); i.e., three months, six months and 12 months.
6.2. The spending limit can be renewed upon full utilization of the limit or expiry of the facility period.
6.3. Purchase of goods and services can be made at once or multiple times up to the facility limit.
6.4. The spending limit is determined based on the borrowing capacity but up to a maximum of ETB
700,000.
6.5. The spending limit is used only to purchase goods and services from the Bank’s registered DubeAle
6. Features
merchants.
6.6. The applicable guarantee commission and renewal fees to be charged upfront.
6.7. Interest rates apply to customers who make Dube purchases from merchants that exceptionally
require upfront cash payment.
6.8. A convenience fee levied during each installment.
6.9. Repayment is to be made within the facility period in equal installments.
8.1. For Employed Individuals
8. Eligibility Criteria
8.1.1. The individual should maintain an account with the Bank.
8.1.2. The individual should provide Tax Identification Number (TIN).
8.1.3. The employer should be operational in Ethiopia for at least one year.
8.1.4. The employer must maintain at least three months of business relationship with Dashen Bank
8.1.4.1. Government employees are exempted from this requirement as their employer may not
have banking relationship with the Bank.
8.1.5. The customer’s spending limit shall be determined based on 1/3 of the monthly salary.
8.2. For Self-employed Individuals
8.2.1. The individual should maintain an account with the Bank.
8.2.2. Registered self-employed individuals should present pertinent legal documents (renewed
business license, commercial registration, TIN, tax clearance).
8.2.2.1. For informal micro business owners, the requirements of the legal documents shall not
apply.
8.2.3. Registered self-employed individuals who request greater than or equal to Birr 300,000
spending limit should provide at least a one-year financial statement to ascertain the business's
profitability.
8.2.4. Registered self-employed individuals who request less than Birr 300,000 spending limit and
informal micro business owners, should provide at least six months’ statement of account from
a bank.
8.2.5. The spending limit shall be determined based on 1/3 of the latest one year average monthly
revenue.
8.2.6. Both employed and self-employed individuals should fulfill the daily average deposit
requirement for initial approval and upon renewal request.
8.2.7. For renewal of the spending limit facility:
8.2.7.1. There shall not be arrears/overdue payments.
8.2.7.2. The customer must show that he/she has maintained 10% of the repayment in his/her
account during the facility period.

51
 Dashen Bank Products and Services Profile Sheet

4.2. Business Segment Products

52
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Short Term Loan
A one-time business term loan for customers used to finance their temporary
4. Product Description working capital needs and/or meet other short term financial constraints of the
business
6.1. To finance the working capital expenditures or current assets
6.2. The loan can be used to finance any operational activity
6.3. Requires acceptable collateral but can be entertained on clean basis by the
appropriate authority of the bank as per the policy and procedure of the bank
5. Value Propositions /
6.4. Offered for the maximum tenure of one year (12 months) from the date of the
Features
contract
6.5. Repayment can be made monthly, quarterly, semi-annually or in lump sum
depending on the nature of the business
6.6. Repayment includes Principal and Interest of the loan
7.1. Applicants shall open a current/saving account at the Bank
7.2. Recent business registration documents, renewed business/investment
licenses, TIN certificates, recent tax clearances (not older than 6 month); at
least three preceding fiscal years’ financial statements and recent financial
6. Eligibility Criteria / statement not-older than three months.
Requirements 7.3. Present acceptable and adequate collateral that sufficiently covers the credit
requested.
7.4. Healthy credit relationship with other banks
7.5. Loan requests for Birr 5 million and above should be backed by audited
financial statements
8. Interest, Fees, Charges Refer to applicable documents (The revised and approved interest rate, the
& penalties Bank’s terms and tariffs chart)

53
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Medium Term Loan
A business term loan for customers which help them finance the working capital
4. Product Description needs of project finance. It is also extended for financing industrial, agricultural,
commercial, real estate, construction and development projects
6.1. Help run their business without financial stress
6.2. Help businesses to acquire and own capital goods
6.3. Requires acceptable collateral but can be entertained on clean basis by the
5. Value Propositions / appropriate authority of the bank as per the policy and procedure pf the bank
Features 6.4. Offered for the maximum tenure of five year including grace period
6.5. The Bank may allow up to one year grace period depending on the
implementation schedule of the project
6.6. Repayment can be monthly, quarterly, semiannually or lump sum
7.1. Applicants shall open a current/saving account at the Bank
7.2. Recent business registration documents, renewed business/investment
licenses, TIN certificates, recent tax clearances (not older than 6 month); at
least three preceding fiscal years’ financial statements and recent financial
6. Eligibility Criteria / statement not-older than three months.
Requirements 7.3. Present acceptable and adequate collateral that sufficiently covers the credit
requested.
7.4. Healthy credit relationship with other banks
7.5. Loan requests for Birr 5 million and above should be backed by audited
financial statements
8. Interest, Fees, Charges & Refer to applicable documents (The revised and approved interest rate, the
penalties Bank’s terms and tariffs chart)

54
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Long Term Loan
A Business Term Loan which is granted beyond five years up to twenty years,
4. Product Description
which may be availed for real estate development and project finance.
6.1. Relies primarily on the project’s cash flow for repayment
6.2. Offered to finance investments and projects with a tenure from five year to
twenty years
6.3. Can also be granted for working capital requirement to a tune of ten years
5. Value Propositions / 6.4. The Bank may allow maximum of two years grace period depending on the
Features implementation schedule of the project
6.5. The project’s assets, rights and interests held as secondary collateral
6.6. Customers should put in place the required equity contribution on the
project/investment
6.7. Repayment can be monthly, quarterly, semiannually or lump sum
7.1. Applicants shall open a current/saving account at the Bank
7.2. Recent or renewed investment license, commercial registration certificate
and/or trade license
7.3. Project plan
7.4. Present acceptable and adequate collateral that sufficiently covers the
6. Eligibility Criteria /
credit requested.
Requirements
7.5. Able to contribute as specified in the credit appraisal and analysis procedure
(at least 30% of the loan)
7.6. Healthy credit relationship with other banks
7.7. Loan requests for Birr 5 million and above should be backed by audited
financial statements
7. Interest, Fees, Charges & Refer to applicable documents (The revised and approved interest rate, the
penalties Bank’s terms and tariffs chart)

55
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Advance on Letter of Credit (Advance on L/C)
4. Product Description A short term credit instrument [usually a facility limit] issued by the Bank on
behalf of the importer to facilitate importation of goods against valid import
documents in which the Bank pays to the seller [exporter] the specified amount
at the specified date.
5. Value Propositions / 6.1. Help create trust with the exporter and facilitate the importation of goods
features in to Ethiopia.
6.2. The amount of facility and margin depends on financial strength &
creditworthiness
6.3. Used to facilitate receipt of the goods from customs office after fulfilling
the custom formalities
6.4. The L/C facility could be advanced in a revolving basis, either
simultaneously or in sequence up to the approved limit
6.5. The facility shall be reviewed and renewed every year by the approving
committee
6.6. Maximum tenure shall be 90 days
6.7. Pertinent import documents shall be kept under the Bank’s custody until its
fully settled
6. Eligibility Criteria / 7.1. Import trade license and valid import documents
Requirements 7.2. For non-importers: investment certificate and a Performa invoice may be
accepted
7.3. Recent business registration documents, renewed business/investment
licenses, TIN certificates, recent tax clearances (not older than 6 months); at
least three preceding fiscal years’ financial statements and recent financial
statement not-older than three months.
7.4. Present acceptable and adequate collateral that sufficiently covers the credit
requested (i.e. import LC documents)
7.5. Healthy credit relationship with other banks
7.6. Loan requests for Birr 5 million and above should be backed by audited
financial statements
7. Interest, Fees, Charges & Refer to applicable documents (The revised and approved interest rate, the
penalties Bank’s terms and tariffs chart)

56
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Overdraft Facility
An open credit facility by which a customer may be allowed to withdraw beyond
4. Product Description
the available balance of its current account to a prescribed limit.
5.1. Help the customer bridge its short-term working capital constraints arising
between receipt and disbursement of funds
5.2. Maximum time length is 12 months from the date of approval
5.3. New facility request shall be justified by the proper utilization of Current
Accounts with Dashen Bank or other Banks
5.4. Regular OD facilities may be converted into a term Loan where its turnover
5. Value Propositions /
and swing are unsatisfactory
Features
5.5. Interest on the facility shall be calculated on daily ending balance and
charged on monthly basis
5.6. Particular O/D account must show a minimum debit balance of at least 5%
of the approved limit [or credit balance] during the year
5.7. Outstanding balance of the facility should not exceed the approval limit
unless there is approval for temporary overdraws
6.1. Recent business registration documents, renewed business/investment
licenses,
TIN certificates, recent tax clearances (not older than 6 months); at least
three preceding fiscal years’ financial statements and recent financial
statement not-older than three months
6.2. Businesses with proper utilization of current accounts and regular inflows
and outflows of funds
6.3. Business should have at least one year business experience and banking
relationship
6. Eligibility Criteria / 6.4. Requires good scores in its turnover and swing in order to be eligible for
Requirements renewal
6.5. Renewal applications shall be submitted at least one month prior to the
expiry date of the OD
6.6. Usually requires strong collateral in the form of building, cash & cash
substitute collaterals but exceptionally clean base or other collaterals may
be considered for creditworthy customers
6.7. Healthy credit relationship with other banks
6.8. Loan requests for Birr 5 million and above should be backed by audited
financial
statements
7. Interest, Fees, Charges & Refer to applicable documents (The revised and approved interest rate, the
penalties Bank’s terms and tariffs chart)

57
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Temporary Overdraft [TOD]
A credit facility for customers who may have encountered temporary cash shortage
4. Product Description due to delay in collectables or may get attractive business opportunities which require
immediate cash.
6.1. It is one-time and non- revolving
6.2. May extend for settlement of L/C, payment of customs and duty charges or meet
urgent financial obligations
5. Product Features/
6.3. Requires prompt response to address and ease customers’ temporary cash
Value Propositions
constraints
6.4. Extended for only three months with the possibility to extend for six months if it
is required for the purchase of exportable items
6.5. Can be renewed for another three months if there is compelling reason
acceptable to the Bank
6.6. The customer who accessed TOD on clean basis may be requested to provide
collateral when applying for renewal if the risk of default is observed
6.7. Application of the customer stating the reason and source of repayment
6.8. Recent business registration documents, renewed business/investment licenses,
TIN certificates, recent tax clearances (not older than 6 months); at least three
preceding fiscal years’ financial statements and recent financial statement not-
6. Eligibility Criteria / older than three months.
Requirements
6.9. Have a well-established business and a track of good credit history for at least
one year
6.10. Demonstrated satisfactory utilization of the existing regular O/D facility
6.11. Healthy credit relationship with other banks
7. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

58
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Merchandise Loan
It is a short term credit facility that alleviate the problem of inadequate cash flow
4. Product Description resulting from working fund being tied up by the merchandise purchased for resale
[locally or internationally] or to be used as input for production.
6.1. Allow customers to have working fund for operating expenses and continue
production and/or selling of their goods
6.2. Can be advanced in a revolving facility or one-time merchandise loan or against
import documents
6.3. The facility limit may be extended against physical pledge of stock of goods
6.4. The tenure for each advance is 6 month from the date of disbursement
5. Value Propositions / 6.5. Depending on the nature of merchandize and history of the customer, it can be
Features availed up to maximum of one year
6.6. The merchandise goods is kept under dual lock [borrower and representative of
the Bank] in well secured premises
6.7. The merchandise or documentary evidence [railway receipt, warehouse receipt,
airway bills] shall serve as collateral for the credit facility to be advanced
6.8. Repayment is settled from the proceeds of the merchandise sold
7.1. Recent business registration documents, renewed business/investment licenses,
TIN certificates, recent tax clearances; at least three preceding fiscal years’
financial statements and recent financial statement not-older than three
months.
7.2. Stock lists that show type, quantity, unit cost and sales prices of each
merchandise item shall be presented as collateral
7.3. Manuals and specifications for items like electronic goods, spare parts etc.
7.4. The goods shall be marketable, non-perishable and have a stable price
6. Eligibility criteria/
7.5. The merchandise items shall be insured against fire, lightening, burglary and
Requirements
other risks
7.6. The items should be stored in such a way that it is easily verified and counted
7.7. If the facility is advanced against import documents, it requires complete set of
import documents such as bill of lading, truck/airways bills, commercial invoice
etc.
7.8. Healthy credit relationship with other banks
7.9. Loan requests for Birr 5 million and above should be backed by audited financial
statements
7. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

59
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Warehouse Receipt Financing
It is a one-time or standing facility extended to commodity traders to meet their
4. Product Description
working capital needs contingent upon the expiry date of the Warehouse Receipt
5.1. Pre-approved facility limit
5.2. Very short loan turn-around period (processing time)
5.3. Lower interest rate than the merchandize loan
5.4. Different financing margins and interest rate
5. Value propositions/
5.5. ECX warehouse receipt as the only collateral requirement
Features
5.6. The commodity is kept in ECX warehouse
5.7. The tenure for each advance can be from 31 days up to 365 days depending
on the expiry date of the warehouse receipt
5.8. Repayment is settled from the proceeds of the commodity sold
6.1. Customer shall be an active trading member of ECX
6.2. ECX membership certificate
6.3. Renewed business license, principal (commercial) registration, TIN and tax
clearance
6. Eligibility Criteria /
6.4. Audited financial statement if the financial request is more than Birr 5 million
Requirements
6.5. Commodity sales/financing plan or previous year sales record form ECX
6.6. Legal documents depending on the type of establishment (i.e., Articles of
association, memorandum of association, minutes of the BoD, partnership
agreement, etc.)
7. Interest, Fees, Charges Refer to applicable documents (The revised and approved interest rate, the
& penalties Bank’s terms and tariffs chart)

60
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Account Receivable Financing
It is a short term working capital loan extended to business companies against their
4. Product Description
Account Receivables
6.1. No tangible collateral required
6.2. Increase seller’s (borrowers) business competitiveness by creating adequate
liquidity
6.3. Facility limit maximum up to 70% face value of receivables
5. Value Propositions /
Features 6.4. Minimum loan amount Birr 100,000 and maximum Birr 15,000,000 (subjected to
70% contract value)
6.5. Loan tenure is 90 days with extra 30 days in case of delayed payment by buyer
6.6. Repayment is made directly to the seller’s loan account by the buyer (debtor)
and shall be lump sum (principal and interest)
7.1. Customers shall be suppliers or sellers who work with reputable clients such as,
Government organizations, Non-Government institutions, international
organizations, Embassies , DB Affiliated companies and credit customers etc.
7.2. Genuine sales contract, credit sales invoice and good/service delivery receipt
7.3. Present an undertaking letter from the buyer indicating that he/she/it shall
credit the proceed of the sales directly to the loan account of the seller along
with other terms of agreement
7.4. The age of the sales contract to be financed shall not be more than 30 days since
the date the contract is entered
7. Eligibility Criteria /
7.5. Personal Guarantee must be presented (individual or joint or several) depending
Requirements
on the amount of loan
7.6. Business experience of at least one year and need to be financially stable and
creditworthy
7.7. Audited financial statement must be presented if the request is more than Birr 5
million
7.8. Renewed Business License, Commercial Registration, TIN and Tax Clearance
7.9. Legal documents depending on the type of establishment (i.e., Articles of
association, memorandum of association, minutes of the BoD, partnership
agreement, etc.)
8. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

61
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Export Pre-Shipment Loan – Facilities based on Sales Contract or L/C]
A credit facility for exporters which is extended to help them utilize the facility to
4. Product Description finance the purchase, processing, manufacturing or packing of goods meant for
overseas market.
6.1. The facility is granted on the strength of bona fide [real, genuine] sales contract
or export L/C opened in favor of the exporter
6.2. Each advance is settled from proceeds of corresponding L/C
6.3. 7% IR applied for customers who managed to channel annual export proceed of
USD 15 Million during a given evaluation period
6.4. Could be availed in the form of secured/unsecured loans or lines of credit
6.5. Enable exporters discharge their commitment by utilizing the advance for
5. Value Propositions/ operating expenses related to the exporting activity
Features 6.6. Offers preferential interest rate for exporters based on the annual value of
exports
6.7. Permanent facilities can be settled either in FCY/LCY upon the expiry of the
tenure
6.8. Maximum tenure for single advance is 6 month and can be extended for 3
month
6.9. If its overdue, default 3% is charged on the principal amount
6.10. The facility can be renewed every year considering performance utilization
7.1. Recent business registration documents, renewed business/investment
licenses, TIN certificates, recent tax clearances; at least three preceding fiscal
years’ financial statements and recent financial statement not-older than three
months
7.2. Client should have a minimum of 6 month experience and should present a sales
contract/irrevocable export L/C
7.3. Profitability analysis should be prepared for each sales contract
7. Eligibility Criteria /
7.4. New clients for the bank with one year of export experience and a transaction of
Requirements
USD 100,000 can be entertained
7.5. Compulsory personal guarantee for the major shareholder and/or influential
figure
7.6. Previous advance must be settled within the due date
7.7. Healthy credit relationship with other banks
7.8. Loan requests for Birr 5 million and above should be backed by audited
financial statements
8. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

62
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Export Pre-Shipment Loan - Facilities Against Export Credit Guarantee of DBE
It is a pre-shipment credit line extended for non-coffee exporters who fulfill the basic
4. Product Description eligibility criteria or requirements against the guarantee of Development Bank of
Ethiopia (DBE).
6.1. Availed to non-coffee exporters against export credit guarantee scheme issued
by DBE
6.2. Enable exporters discharge their commitment by utilizing the advance for
operating expenses related to the exporting activity
6.3. If the exporters report loss from the export transaction, DBE covers 80% of the
value
5. Value Propositions /
6.4. Offers preferential interest rate for exporters based on the annual value of
Features
exports
6.5. Each advance shall be settled from the proceeds of the corresponding export
L/C
6.6. If the customers’ business requires flexibility, it might be treated as non-ECG
loan after assessing the borrowers business in terms of Non-ECG criteria
6.7. Maximum tenure up to 12 months
7.1. Recent business registration documents, renewed business/investment licenses,
TIN certificates, recent tax clearances; at least three preceding fiscal years’
financial statements and recent financial statement not-older than three
months
6. Eligibility criteria/ 7.2. Fulfill basic eligibility criteria or requirements as clearly stipulated in NBE
Requirements directives no. SBB/41/2007 and the conditions stipulated in the specific
guarantees issued by DBE
7.3. Healthy credit relationship with other banks
7.4. Loan requests for Birr 5 million and above should be backed by audited financial
statements
7. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the Bank’s
Charges & penalties terms and tariffs chart)

63
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Advances Against Export Bills
4. Product Description It is a post shipment export credit facility to be granted for short period of time.
5. Value Propositions / 7.10. Advances against export bills upon the presentation of export
Features documentary bills except bill of lading or airway to the date of realization
of the export proceeds
7.11. Enable exporters discharge their commitment by utilizing the advance for
operating expenses related to the exporting activity
7.12. Offers preferential interest rate for exporters based on the annual value of
exports
7.13. Proceeds of export shall directly be channeled to the account
6. Eligibility Criteria / 7.1. Recent business registration documents, renewed business/investment
Requirements licenses, TIN certificates, recent tax clearances; at least three preceding
fiscal years’ financial statements and recent financial statement not-older
than three months
7.2. Submit the following export documents indicating the shipment of goods to
port
o Irrevocable letter of credit
o Waybills such as truck way, rail way
o Insurance policy
o Certificate of cleanliness from appropriate organs
7.3. Healthy credit relationship with other banks
7.4. Loan requests for Birr 5 million and above should be backed by audited
financial statements
8. Interest, Fees, Charges Refer to applicable documents (The revised and approved interest rate, the
& penalties Bank’s terms and tariffs chart)

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Credit product
3. Product Name Letter of Guarantee [Local]
4. Product Description It is letter of commitment or expression issued by the bank [for a commission fee]
in favor of a beneficiary by order of an applicant [our customer] in case the
applicant fails to meet its obligations as per an underlying contract. Two types;
One time and Credit service guarantee
5. Value Propositions / 6.1. Create trust among contracting parties and help realize projects or business
Features transactions
6.2. Mitigate risk of default by economic agents
6.3. Creates liquidity by substituting immediate cash outlay [payment] by one or
the other contracting party
6.4. Offers different maturity period
6.5. Offers competitive and different commission fees depending on:
6.5.1. The segment in which the customer belongs [e.g. Micro, Small,
Medium,
Nucleus, League and Alliance]
6.5.2. The duration and relationship strength of the customer with the Bank
6.5.3. The type of collateral/security provided by the customer
6.5.4. The risk grade of the customer
6.6. Types of guarantee to be provided are: Advance payment, Contract
performance guarantee, Retention guarantee, Supply guarantee, Order
guarantee, Credit service guarantee, Credit sales guarantee, Custom bond
guarantee
6. Eligibility Criteria / 7.1. Fulfill the account opening requirements in the Bank [in line with the existing
Requirements procedure/practice]
7.2. Present the required documents [e.g., financial statements, statement of
accounts] to determine its credit worthiness
7.3. Provide contractual agreement for which the letter of guarantee is
sought/applied for
7.4. Present acceptable collateral [cash, movable or immovable property]
7.5. Fulfill any other requirements the Bank may set as deemed relevant
7. Interest, Fees, Refer to applicable documents (The revised and approved interest rate, the
Charges & penalties Bank’s terms and tariffs chart)

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business Banking

2. Product Name Supplier’s Credit [Quarterly Deposit Arrangement]
3. Product Definition It is a type of letter of credit [LC] in which the Bank acts as an agent on behalf of
an importer and commits to a supplier/exporter/seller to make payment at a
specified future date up on the fulfilment of the terms and conditions stated in the
Letter of Credit.
4. Product Features/Value 5.1. The customer has the option to open the Letter of Credit with or without a
Propositions 30% margin by presenting the required documents
5.2. The customer shall deposit in local currency the value of the invoice [100% or
70% depending on the customer’s choice] to the blocked Current Account
through a quarterly deposit basis at the prevailing exchange rate.
5.3. Up on settling the full amount of the LC, the whole amount blocked will be
released
5.4. The Bank arranges bank guarantee facility for the invoice value [100% or 70%
depending on the customer’s choice] with annual commission charge.
5. Eligibility Criteria 6.1. Approval of supplier credit facility from NBE
6.2. The customer should provide a bridge collateral until the asset to be imported
has been fully registered and all appropriate documentation have been
completed
6.2.1. The asset held as collaterals shall be released up on full settlement of
the L/C value
6.3. The customer shall enter into a legally binding agreement which requires:
6.3.1. The payment of the LC value through quarterly deposits at the
prevailing exchange rate within the credit tenor
6.3.2. To cover any variations that might arise due to exchange rate at the
time of each deposit installment and/or the time of final settlement of
the LC
6.4. The customer should provide additional collateral [preferably building] to the
tune of:
6.4.1. 20% of the invoice value when the LC is opened with 30% margin
6.4.2. 50% of the invoice value when the LC is opened without margin
6.5. All other eligibility criteria set for business loans remain intact

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business Banking

2. Product Name Supplier’s Credit [Credit Arrangement]
3. Product Definition It is a type of letter of credit [LC] in which the Bank acts as an agent on behalf of an
importer and commits to a supplier/exporter/seller to make payment at a specified
future date up on the fulfilment of the terms and conditions stated in the Letter of
Credit.
4. Product Features and 4.1. The customer has the option to open the Letter of Credit with or without a 30%
Value Propositions margin by presenting the required documents
4.2. The Bank arranges a credit facility, which is to be blocked in his/her/its Saving
Account, for 100% or 70% of the value of the invoice value [depending on the
customer’s choice] at the lending interest rate for transport sector.
4.3. The customer shall decrease the outstanding loan by paying on a quarterly
installment basis at the prevailing exchange rate within the credit tenor
4.4. Up on settling the full amount of the LCY value, all the block amounts for this
purpose will be released
5. Eligibility Criteria 5.1. Approval of supplier credit facility from NBE
5.2. The customer should present a bridge collateral until the asset to be imported
has been fully registered and all appropriate documentation have been
completed:
5.2.1. Once the imported asset is held as collateral, the bridge collateral
shall be released.
5.2.2. The asset held as collaterals shall be released up on full settlement of
the L/C value.
5.3. New credit customer should provide additional collateral [preferably building]
to the tune of 20% of the invoice value
5.4. The customer shall enter into a legally binding agreement which requires:
5.4.1. To cover any variations that might arise due to exchange rate at the
time of each payment and/or the time of final settlement of the LC
5.5. All other eligibility criteria set for business loan remains intact

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business Banking

2. Product Name Supply Chain Financing Revolving Facility
3. Product Definition It is a type of revolving credit facility provided for large wholesalers/distributers of
commodities (or goods), which could be readily consumable or serve as inputs, in
order to cover the advance payment required by their producers/suppliers
4. Product Features & 4.1. Used only for the payment of advance to order the production/purchase
Value Propositions commodities (or goods) from local producer/supplier
4.2. Finances up to 75% of the required advance amount, not exceeding the
approved limit of the facility
4.3. Advance payment is made directly to the producer’s/supplier’s account up on
the written request of the borrower
4.4. The facility shall only be used to make payment to the producer/supplier having
a binding contract with the borrower and issue an undertaking
4.5. Multiple advance payment requests can be made concurrently up to the facility
limit
4.6. The advance payment is effected against the purchase order coupon/standard
receipt/document of the commodities (or goods) issued by the
producer/supplier
4.7. Repayment/settlement of the loan shall be at the time of the arrival of the
commodities (or goods)
4.8. Each advance shall have a maximum tenure of 180 days [six months]
5. Tenure 5.1. The maximum tenure of the facility shall be 12 months, which is subject to
annual review and renewal
6.1. Interest charges are determined based on the life time of a coupon
6. Interest Charges
6.2. Interest rate is calculated daily & credited during settlement of each advance.
7. Eligibility Criteria 7.1. Depending on the type of transactions involved, the collateral could be in the
form of tangible collateral or purchase order coupon/standard
receipt/document of the commodities (or goods) issued by the
producer/supplier
7.2. The borrower should provide confirmation letter from the producer/supplier
indicating:
7.2.1. The borrower is the authorized agent/distributor of the
producer/supplier.
7.2.2. The type and quantity of the merchandize to be supplied.
7.3. Extension of the facility for further period requires:
7.3.1. High rate of swing & turnover of the facility
7.3.2. At least 75% of the customer’s transaction should be made through the
Bank
7.4. The goods should be marketable and non-perishable
7.5. The borrower should provide commodities (or goods) supply contract with the
producer/supplier
7.6. The borrower should be operational at least for one year in the business
7.7. The borrower must maintain a business account with Dashen Bank
7.8. The borrower must have good track record on the utilization of OD facilities
with Dashen and/or other banks
7.9. Any other documentation requirements as stipulated on the Credit Analysis &
Appraisal Procedure.

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business Banking

2. Product Name Vehicle Financing Used for Taxi Service
3. Product Definition A medium term financing specifically designed to meet the needs of MSMEs
engaged in the transport sector for the purchase of vehicles to be used for Taxi
service
4. Product Value 4.1. Allow individual customers to generate income and grow their businesses with
Propositions and finance contribution of 70% of the price of the vehicle to be purchased and
Features reasonably long repayment period
4.2. Maximum financing tenure is 5 years
4.3. The financing can be extended either to the sole proprietorship, association or
4.4. Easy to pay loan repayments via Amole platform
assemblers
4.5. Maximum financing amount is 70% of the selling price
4.6. The financing is restricted only to the purchase of new vehicle
5. Eligibility Criteria 6.1. For the Sellers/Suppliers, Assemblers, Associations
6.1.1. Should maintain business account with the Bank and deposit 30% of the
selling price of the vehicles
6.1.2. Should demonstrate strong financial position
6.1.3. Should make all the selection and qualification of applicants by itself and
communicate the Bank
6.1.4. Should provide 20% additional collateral in the form of Fixed asset
6.1.5. Should cover all the required FCY to import the vehicles and/or its parts from
his/her/its own sources
6.1.6. Should be willing to enter into a contractual agreement/commitment to:
6.1.6.1. Channel its business transaction through Dashen Bank
6.1.6.2. Show annual credit turnover with the Bank at least twice of the
outstanding loan
6.1.6.3. Maintain 2% of the total outstanding loan amount in blocked saving
account
6.1.6.4. Promote the Bank’s Brand, products and services to the public for at
least two years for free
6.1.7. The financed cars should be 4 seaters automobile type and only used for taxi
service
6.1.8. All costs associated with the acquisition of the car (including insurance)
should be covered by the owner
6.1.9. If the supplier fails to meet his contractual obligations, the supplier shall not
claim the 2% blocked amount
6.1.10. Ownership certificate after registration will be in the custody of the Bank
until the loan is fully settled
6.1.11. Other requirements as stipulated in the Bank’s credit policy and procedure
manual shall remain intact
6.2. For Sole Proprietors – Taxi owners
6.2.1. Should open an account and deposit 30% of the selling price in blocked
account at one of Dashen Bank Branches.
6.2.2. Should provide 20% additional collateral shall be held in the form of Fixed
asset or personal Guarantee
6.2.3. Should use the Bank’s alternate channels to pay their debts
6.2.4. Should use the Bank’s alternate channels such as Amole or POS to collect taxi
fares
6.2.5. The financed cars should be 4 seaters automobile type and only used for taxi
service
6.2.6. All costs associated with the acquisition of the car (including insurance)
should be covered by the owner
6.2.7. Should be willing to promote the Bank’s Brand, products and services to the
public for at least two years for free

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 Dashen Bank Products and Services Profile Sheet

6.2.8. Ownership certificate after registration will be in the custody of the Bank until
the loan is fully settled
6.2.9. Other requirements as stipulated in the Bank’s credit policy and procedure
manual shall remain intact

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 Dashen Bank Products and Services Profile Sheet

5. Interest Free Banking Deposit Products’ Profile

5.1. Retail Segment Products

71
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name Wadi’ah Saving Account
4. Product Description A trust agreement where the Bank accepts deposit from its customers looking for
safe custody of their funds & degree of convenience in their use
5. Value Propositions / 5.1. Opened with a minimum initial deposit of Birr 50
Features 5.2. Operated with or without passbook depending on the customers’ preference
5.3. Non profit and loss bearing deposit
5.4. No restrictions on the frequency and amount of deposit and withdrawal
5.5. Free, convenient and limitless intra-bank transfer of funds (only local)
5.6. The Bank may at its own discretion give Hibah (monetary or in kind) for the
customers
5.7. The fund can be deployed in any ‘permissible’ area chosen by the bank;
6. Eligibility Criteria / 6.1. Has to be of legal age [>= 18 years]
Requirements 6.2. Valid and renewed ID card, passport, driving license or other government
issued IDs
6.3. Two recent photographs (3x4)
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 5.00

72
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name Qard Current Account
4. Product Description A current account offered based on the contract of Qard, which allow account
holders readily access to their money placed with the Bank.
DB Prime
DB Star
DB Classic
DB Basic
DB Emerging
5. Value Propositions / 6.1. Opened with a minimum initial deposit of Birr 1,000
Features 6.2. Cheque book facility is available to provide ease of withdrawal
6.3. No restrictions on the frequency and amount of deposit and withdrawal
6.4. The customer does not share any loss or profit with the Bank
6.5. Free monthly account statement
6.6. Attaches alternate banking services [i.e., mobile/internet and card banking]
7. Eligibility criteria/ 7.1. Valid and renewed ID card or passport or driving license or other government
Requirements issue IDs
7.2. The customer should be engaged in Shari’ah compliant business [Halal
Business]
7.3. One recent photographs (3x4)
8. Dormancy Period Less than Birr 200 balance and 6 month of no movement
9. Account Closure If account balance is zero

73
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name Hajj Wadi’ah Saving Account
4. Product Description Wadi’ah saving account for purpose of Hajj pilgrimage to customers that aspire to
travel for the Islamic pilgrimage in Mecca.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of Birr 500
Features 6.2. Operated by passbook
6.3. Can be opened in the name of the individual/s only
6.4. Withdrawals are not encouraged in order to let the accountholders eligible to
the attached benefits of the product
6.5. The customer shall have at least 50% of the total amount required in his/her
account to perform Hajj in that specific year
6.6. The Bank may at its own discretion give Hibah (monetary or in kind) for the
customers
6.7. Attaches alternate banking services [mobile/internet and card banking]
6. Eligibility Criteria / 7.1. Has to be of legal age [>= 18 years]
Requirements 7.2. Valid and renewed ID card or passport or driving license or other government
issued IDs
7.3. Two recent photographs (3x4)
7.4. Must fill out the Bank’s application forms prepared for the purpose
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 5.00

74
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit Product (IFB)
3. Product Name Youth Wadi’ah Saving Account
4. Product Description It is a type of Wadiah saving account in which parents or legal guardians opens an
account for a minor less than 18 years of age.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of Birr 50
Features 6.2. Operated with passbook by their parent or legal guardian
6.3. No restrictions on the frequency and value of deposit and withdrawal
6.4. Help children learn to save and manage their money as they grow
6.5. The Bank may at its own discretion give Hibah (monetary or in kind) for the
customers
6.6. Whenever the youth reaches 18 years of age the account may be changed to
the normal Wadi’ah saving account and any others
6. Eligibility Criteria / 7.1. Birth certificate issued by government authority or hospital
Requirements 7.2. Valid and renewed ID car or passport or driving license or other government
issued ID card of the guardian/parent
7.3. Two recent photographs (3x4) of both the minor and the guardian
7.4. Must fill out the Bank’s account opening application form(s) prepared for the
purpose
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 5.00

75
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name An-NissaWadi’ah Saving Account
4. Product Description Shari’ah compliant safe keeping account that specifically designed to meet the
financial needs of women & tailored to help them achieve their savings goals and
financial independence.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of Birr 100
Features 6.2. Operated with or without passbook depending on the customers preference
6.3. The customer does not share any risk or profit with the Bank
5.4. Free of service charges for fund transfers within the Bank or lower transaction
fee
5.5. Attaches alternate banking services [mobile/internet and card banking]
5.6. The Bank may at its own discretion give Hibah (monetary or in kind) for the
customers
5.7. Free and limitless inter & intra-bank transfer of funds (only local)
7. Eligibility Criteria / 7.1. Should be women of legal age [i.e>/= 18 years]
Requirements 7.2. Valid and renewed ID card, passport, driving license or other government
issued IDs
7.3. Two recent photographs (3x4)
7.4. Must fill out the Bank’s account opening application form(s) prepared for the
purpose
8. Dormancy Period If account has no movement for 365 days
9. Account Closure If account balance is below Birr 5.00

76
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name Unrestricted Mudarabah Saving Account
4. Product Description An investment partnership saving account, whereby the customer provides capital
to the Bank in order to deploy in any permissible business or investment activity.
5. Value propositions/ 5.1. Opened with a minimum initial deposit of Birr 500
features 5.2. Operated with or without passbook depending on the preference of the
customer
5.3. Opened and operated individually or jointly but not more than three persons
5.4. The customer share any loss or profit [minimum PSR of 60 customer and 40 bank
]
5.5. No restrictions both on the amount and frequency of withdrawal
5.6. No specific maturity period
5.7. Profits are shared on a pre-agreed ratio, losses are born by the customer alone.
5.8. Profit and loss sharing is calculated on the monthly average balance
5.9. Profit paid within the next 15-days after the lapse of the month
5.10. Minimum account maintenance balance is Birr 5,000(to calculate profit and
loss)
5.11. Attaches alternate banking services [mobile/internet and card banking]
5.12. Consideration for value through progressive weightage for deposit amounts.
5.13. Backed by Mudarabah contractual agreement
6. Eligibility criteria/ 6.1. Valid and renewed ID card, passport, driving license, other government issue
Requirements IDs
6.2. Two recent photographs (3x4)
6.3. Customer should be willing to declare that the source of deposit is Halal or
Shar'ah compliant ones

77
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name Wadi’ah Foreign Currency Saving Account
4. Product Description A saving account accepted on Wadia’h (safe custody) principle and maintained in
FCY.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 50
Features 6.2. Can be operated with or without passbook depending on the preference of the
customer
6.3. Non profit and loss bearing deposit
6.4. Deposit to the account can be made through custom declared deposit, cheque,
transfer through remittance/SWIFT or other FCY accounts
6.5. Deposit cannot be made in local currency or transfer from another local
currency account
6.6. Withdrawals can be made in LCY
6.7. Can be used for medical, education or travel expense for his/her own or spouse
or children
6.8. Serve as cash collateral for domestic finance
6.9. The Bank buys at the spot buying rate when customers intend sell the FCY to the
Bank
6. Eligibility Criteria / 7.1. Has to be of legal age [>= 18 years]
Requirements 7.2. Valid and renewed ID card, passport, driving license or other government issue
IDs
7.3. Two recent photographs (3x4)

78
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit Product (IFB)
3. Product Name Diaspora Qard Current Account
4. Product Description FCY denominated current account offered based on the contract of Qard that allows
account holders readily access to their money placed with the Bank.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Effect transfers abroad/make foreign payments, such as import and other
foreign service payments
6.3. Help customers to make local payments in Birr
6.4. Serve as collateral or guarantee for finances.
6.5. Free and convenient intra-bank transfer of funds
6.6. Free monthly account statement
6. Eligibility Criteria / 7.1. Valid and renewed Ethiopian origin ID or passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN certificate, renewed trade license, commercial registration certificate
7.4. One recent photograph (3x4)
7.5. Must fill out the Bank’s application forms prepared for the purpose

79
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit Product (IFB)
3. Product Name Diaspora Non-Repatriable Mudarabah Saving Account
4. Product Description A saving account maintained in ETB in which Ethiopian diasporas open and credit
with approved foreign currency from abroad but maintained in local currency.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Passbook or statement may be issued
6.3. Deposit from local source is prohibited
6.4. Debited only in local currency
6.5. Cannot be converted back to FCY
6.6. Help customers to make local payments in Birr
6.7. Free and convenient intra-bank transfer of funds
6.8. Serve as collateral or guarantee for finances.
6. Eligibility Criteria / 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. One recent photograph (3x4)
7.4. Must fill out the Bank’s application forms prepared for the purpose

80
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit Product (IFB)
3. Product Name Diaspora Mudarabah Fixed Time Deposit
4. Product Description A FCY denominated fixed time deposit account for Ethiopian diasporas that allows
the customer to repatriate the principal amount back in to a foreign country after
the maturity period.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 5,000
Features 6.2. Minimum maturity period is 3 month
6.3. Withdrawal is not allowed until maturity
6.4. Can be repatriated to abroad after maturity
6.5. Serve as collateral or guarantee for finances.
6. Eligibility Criteria / 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. One recent photograph (3x4)
7.4. Must fill out the Bank’s account opening application form(s) prepared for the
purpose

81
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit product (IFB)
3. Product Name Qard Non-Resident Non-Transferable Birr account [NRNT]
4. Product Description A current account maintained in Birr in which funds cannot be transferred abroad in
foreign currency.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Operated by using cheque
6.3. The account is maintained in local currency and can only be used for local
transaction
6.4. Deposit from local source is prohibited
6.5. Cannot be transferred to other eligible foreign currency accounts in foreign
currency
6. Eligibility Criteria / 7.1. A letter of application which is signed by the ambassador or her/his delegate
Requirements 7.2. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
explicitly defined
7.3. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.4. A letter from the employer, which confirms that her or his salary is paid in a
foreign currency
7.5. One recent photograph (3x4)
7.6. Must fill out the Bank’s account opening application form(s) prepared for the
purpose

82
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit Product (IFB)
3. Product Name Qard Non-Resident Transferable Birr Account [NRT]
4. Product Description A current account maintained in Birr in which funds can be transferred abroad in
foreign currency and/or used locally without obtaining foreign exchange permit.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Operated by using cheque
6.3. Deposit from local source is prohibited
6.4. No exchange commission is levied upon transfer to abroad
6.5. Can be transferred to other eligible foreign currency accounts in foreign currency
6.6. Can be used for travel allowances upon presenting valid travel documents
6. Eligibility Criteria / 7.1. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
Requirements explicitly defined
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. A letter from the employer, which confirms that her or his salary is paid in a
foreign currency
7.4. One recent photograph (3x4)
7.5. Must fill out the Bank’s account opening application form(s) prepared for the
purpose

83
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Retail

2. Product Category Deposit Product (IFB)
3. Product Name Qard Non-Resident Foreign Currency Account (NRFCY)
4. Product Description A current account opened and operated by check catering to expats (foreign
nationals, employees of international organizations) living Ethiopia.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Can be operated by cheque
6.3. Deposit from local source is prohibited
6.4. Payments can be made in LCY
6.5. No exchange commission is levied upon transfer to abroad
6.6. Can be used for travel allowances upon presenting valid travel documents
6.7. Can be transferred to other eligible foreign currency account(s) in FCY
6. Eligibility Criteria / 7.1. A letter of application which is signed by the ambassador or her/his delegate
Requirements 7.2. Present valid and renewed resident/diplomatic ID, passport
7.3. Valid and renewed Ethiopian origin ID, passport or ID where nationality is
explicitly defined
7.4. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.5. One recent photograph (3x4)
7.6. Must fill out the Bank’s account opening application form(s) prepared for the
purpose

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 Dashen Bank Products and Services Profile Sheet

5.2. Business Segment Products

85
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product (IFB)
3. Product Name Wadi’ah Saving Account
4. Product Description A trust agreement where the Bank accepts deposit from its customers looking for
safe custody of their funds & degree of convenience in their use
5. Value Propositions / 5.1. Opened with a minimum initial deposit of Birr 50
Features 5.2. Operated with or without passbook depending on the customers’ preference
5.3. Non profit and loss bearing deposit
5.4. No restrictions on the frequency and value of deposit and withdrawal
5.5. Attaches alternate banking services [mobile/internet and card banking]
5.6. The Bank may at its own discretion give Hibah (monetary or in kind) for the
customers
5.7. Free, convenient and limitless intra-bank transfer of funds (only local)
5.8. The fund can be deployed in any ‘permissible’ area chosen by the bank;
6. Eligibility Criteria / 6.1. A letter of request to open the account and operate with the list of
Requirements signatories and their corresponding limit on payments [Check or transfer]
6.2. TIN certificate, renewed trade license, commercial/principal registration
certificate
6.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
6.4. The minutes of the general assembly or board of directors held to discuss
the opening and operation of the account (For PLC and Share companies)
6.5. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
6.6. Must fill out the Bank’s application forms prepared for the purpose
6.7. When request for Mobile/Internet Banking services and the signatory is
more than one: -
6.7.1. Account signatories should indicate and approve the delegated
person in writing to have access to the account
6.7.2. The delegation letter should clearly state whether the access given is
informational or transactional
6.8. The customer should ascertain that the source of funds is from Shari’ah
compliant or Halal Business
7. Dormancy Period If account has no movement for 365 days
8. Account Closure If account balance is below Birr 5.00

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product (IFB)
3. Product Name Qard Current Account
4. Product Description A current account offered based on the contract of Qard, which allow account holders
readily access to their money placed with the Bank.
5. Value Propositions / 5.1. Opened with a minimum initial deposit of Birr 1,000
Features 5.2. Cheque book facility is available to provide ease of withdrawal
5.3. No restrictions on the frequency and value of deposit and withdrawal
5.4. The customer does not share any loss or profit with the Bank
5.5. Free monthly account statement
5.6. Attaches alternate banking services [i.e., mobile/internet and card banking]
5.7. The fund can be deployed in any ‘permissible’ area chosen by the bank
5.8. Free and limitless inter & intra-bank transfer of funds (only local)
6. Eligibility Criteria / 6.1. A letter of request to open and operate the account with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
6.2. TIN certificate, renewed trade license, commercial registration certificate
6.3. Authenticated memorandum of Association (MoA) and article of association
(AoA) or any pertinent document with the respective type of
business/organization
6.4. The minutes of the meeting of the general assembly or board of directors held
to discuss the opening and operation of the account (For PLC and Share
companies)
6.5. A valid and renewed ID card and recent photograph (3x4)of the account
signatory/signatories
6.6. Must fill out the Bank’s account opening application form(s) prepared for the
purpose
6.7. When request for Mobile/Internet Banking services and the signatory is more
than one: -
6.7.1. Account signatories should indicate and approve the delegated person in
writing to have access to the account
6.7.2. The delegation letter should clearly state whether the access given is
informational or transactional
6.8. The customer should ascertain that the source of funds is from Shari’ah
compliant or Halal Business
7. Dormancy Period Less than Birr 200 balance and 6 month of no movement
8. Account Closure If account balance is zero

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product (IFB)
3. Product Name Unrestricted Mudarabah Saving Account
4. Product Description An investment partnership saving account, whereby the customer provides capital
to the Bank to deploy in any permissible business or investment activity.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of Birr 500
Features 6.2. Operated with or without passbook depending on the preference of the
customer
6.3. Opened and operated individually or jointly but not more than three persons
6.4. The customer share any loss or profit [minimum PSR of 60 customer and 40
bank ]
6.5. No restrictions both on the amount and frequency of withdrawal
6.6. No specific maturity period
6.7. Profit and loss sharing is calculated on the monthly average balance
6.8. Profit paid within the next 15-days after the lapse of the month
6.9. Minimum account maintenance balance is Birr 5,000 (to calculate profit and
loss )
6.10. Attaches alternate banking services [mobile/internet and card banking]
6.11. Consideration for value through progressive weightage for deposit amounts.
6.12. Backed by Mudarabah contractual agreement
6. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. TIN certificate, renewed trade license, commercial registration certificate
7.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
7.4. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.5. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.6. Must fill out the Bank’s application forms prepared for the purpose
7.7. When request for Mobile/Internet Banking services and the signatory is more
than one: -
7.7.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
7.7.2. The delegation letter should clearly state whether the access given is
informational or transactional
7.8. The customer should be engaged in Shari’ah compliant business [Halal
Business]
7. Dormancy Period N/A
8. Account Closure N/A

88
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Unrestricted Mudarabah Fixed Time Account/ Unrestricted Mudarabah
Investment Account
4. Product Description An investment partnership fixed tenure account, whereby the customer provides
capital to the Bank to deploy in any permissible business or investment activity.
5. Value Propositions 6.1. Minimum term deposit to be accepted is Birr 50,000
/Features 6.2. Opened and operated individually or jointly but not more than three persons
6.3. Minimum maturity period is 6 months
6.4. Profits are shared on a pre-agreed ratios
6.5. The customer will share any loss or profit of the business
6.6. Losses are born by the customer alone while the Bank loses its share of the
expected income
6.7. A minimum of 6 month of deposit to be eligible for profit sharing
6.8. Higher share of profit shared by the customer [at list 60%]
6.9. Prohibition on any amount of withdrawal before maturity (If there is pre
agreed agreement, it is possible)
6.10. Profit and loss sharing is calculated on the whole balance of the investment
account
6.11. Profit paid at the time of maturity
6.12. Backed by Mudarabah contractual agreement
6. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. TIN certificate, renewed trade license, commercial registration certificate
7.3. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
7.4. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.5. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.6. Must fill out the Bank’s application forms prepared for the purpose
7.9. The customer should be engaged in Shari’ah compliant business [Halal
Business]
7. Account Closure As per the agreement/At the time of maturity

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product (IFB)
3. Product Name Wadi’ah Foreign Currency Saving Account
4. Product Description A saving account accepted on Wadia’h (safe custody) principle and maintained in
FCY.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 50
Features 6.2. Can be operated with or without passbook depending on the preference of the
customer
6.3. Non profit and loss bearing deposit
6.4. Deposit to the account can be made through custom declared deposit, cheque,
transfer through remittance/SWIFT or other FCY accounts
6.5. Deposit cannot be made in local currency or transfer from another local
currency account
6.6. Withdrawals can be made in LCY
6.7. Can be used for medical, education or travel expense for his/her own or spouse
or children
6.8. Serve as cash collateral for domestic finance
6.9. The Bank buys at the spot buying rate when customers intend sell the FCY to
the Bank
7. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN registration certificate, renewed trade license and commercial registration
certificate
7.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
7.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.7. Must fill out the Bank’s application forms prepared for the purpose
7.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
7.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
7.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
7.9. The customer should be engaged in Shari’ah compliant business [Halal Business]

90
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Diaspora Qard Current Account
4. Product Description FCY denominated current account offered based on the contract of Qard that allows
account holders readily access to their money placed with the Bank.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Effect transfers abroad/make foreign payments, such as import and other
foreign service payments
6.3. Make local payments in Birr
6.4. Serve as collateral or guarantee for finances.
6.5. Free and convenient intra-bank transfer of funds
6.6. Free monthly account statement
6. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN registration certificate, renewed trade license and commercial registration
certificate
7.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
7.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.7. Must fill out the Bank’s application forms prepared for the purpose
7.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
7.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
7.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
7.9. The customer should be engaged in Shari’ah compliant business [Halal
Business]

91
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Diaspora Non-Repatriable Mudarabah Saving Account
4. Product Description A saving account in which Ethiopian diasporas open and deposit in approved foreign
currency from abroad but maintained in local currency.
5. Value Propositions / 5.1. Opened with a minimum initial deposit of USD 100
Features 5.2. Passbook or statement may be issued
5.3. Deposit from local source is prohibited
5.4. Debited only in local currency
5.5. Cannot be converted back to a foreign currency
5.6. Help customers to make local payments in Birr
5.7. Free and convenient intra-bank transfer of funds
5.8. Serve as collateral or guarantee for finances.
6. Eligibility Criteria / 6.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
6.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
6.3. TIN registration certificate, renewed trade license and commercial registration
certificate
6.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
6.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
6.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
6.7. Must fill out the Bank’s application forms prepared for the purpose
6.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
6.8.1. Account signatories should indicate and approve the delegated person in
writing to have access to the account
6.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
6.9. The customer should be engaged in Shari’ah compliant business [Halal Business]

92
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Diaspora Mudarabah Fixed Time Deposit
4. Product Description A FCY denominated fixed time deposit account for Ethiopian diasporas that allows
the customer to repatriate the principal amount back in to a foreign country after
the maturity period.
5. Value Propositions / 5.1. Opened with a minimum initial deposit of USD 5,000
Features 5.2. Minimum maturity period is 3 month
5.3. Withdrawal is not allowed until maturity
5.4. Can be repatriated to abroad after maturity
5.5. Serve as collateral or guarantee for finances.
6. Eligibility Criteria / 6.1. A letter of request to open the account and operate with the list of
Requirements signatories and their corresponding limit on payments
6.2. Valid resident and/or work permit that certify the Ethiopian national living
and working abroad for more than one year
6.3. TIN registration certificate, renewed trade license and commercial
registration certificate
6.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
6.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
6.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
6.7. Must fill out the Bank’s application forms prepared for the purpose
6.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
6.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
6.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
6.9. The customer should be engaged in Shari’ah compliant business [Halal
Business]

93
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit product (IFB)
3. Product Name Qard Non Resident Non-Transferable Birr Account [NRNT]
4. Product Description A current account maintained in Birr in which funds cannot be transferred abroad in
foreign currency.
5. Value Propositions / 5.1. Opened with a minimum initial deposit of USD 100
Features 5.2. Operated by using cheque
5.3. The account is maintained in local currency and can only be used for local
transaction
5.4. Deposit from local source is prohibited
5.5. Cannot be transferred to other eligible foreign currency accounts in foreign
currency
6. Eligibility Criteria / 6.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
6.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
6.3. TIN registration certificate, renewed trade license and commercial registration
certificate
6.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
6.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
6.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
6.7. Must fill out the Bank’s application forms prepared for the purpose
6.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
6.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
6.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
6.9. The customer should be engaged in Shari’ah compliant business [Halal
Business]

94
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Qard Non - Resident Transferable Birr account [NRT]
4. Product Description A current account maintained in Birr in which funds can be transferred abroad in
foreign currency and/or used locally without obtaining foreign exchange permit.
5. Value Propositions / 6.1. Opened with a minimum initial deposit of USD 100
Features 6.2. Operated by using cheque
6.3. Deposit from local source is prohibited
6.4. No exchange commission is levied upon transfer to abroad
6.5. Can be transferred to other eligible foreign currency accounts in foreign
currency
6.6. Can be used for travel allowances upon presenting valid travel documents
6. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN registration certificate, renewed trade license and commercial registration
certificate
7.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization
7.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.7. Must fill out the Bank’s application forms prepared for the purpose
7.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
7.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
7.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
7.9. The customer should be engaged in Shari’ah compliant business [Halal Business]

95
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Qard Non Resident Foreign Currency Account (NRFCY)
4. Product Description A current account opened and operated by check catering to expats NGOs,
International Organizations and Embassies operating in Ethiopia.
5. Value Propositions 6.1. Opened with a minimum initial deposit of USD 100
/Features 6.2. Can be operated by cheque
6.3. Deposit from local source is prohibited
6.4. Payments can be made in LCY
6.5. No exchange commission is levied upon transfer to abroad
6.6. Can be used for travel allowances upon presenting valid travel documents
6.7. Can be transferred to other eligible foreign currency account(s) in FCY
6. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN registration certificate, renewed trade license and commercial registration
certificate
7.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business
7.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.7. Must fill out the Bank’s application forms prepared for the purpose
7.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
7.8.1. Account signatories should indicate and approve the delegated person in
writing to have access to the account
7.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
7.9. The customer should be engaged in Shari’ah compliant business [Halal Business]

96
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Deposit Product (IFB)
3. Product Name Qard Foreign Exchange Retention Account
4. Product Description A foreign currency denominated current account which is maintained to credit the
proceeds of export made through the Bank to enable the customer use the hard
currency for import of goods related to the export business.
5. Value Propositions / 5.1 Credit of FCY received from exporters through SWIFT
Features 6.2. Regular remittance recipients can also open the account
6.3. No check book is issued
6.4. Crediting from local source is prohibited except for merchants and/or entities
licensed by NBE to collect credit card/debit card/prepaid card payments for
goods and services they sale
6.5. Easier access for import of goods without the need for waiting on queue
6.6. No exchange commission is levied upon foreign transfer.
6.7. The account holder is free to sell all or part of the foreign currency held in the
retention account at any time by freely negotiating rate but not exceeding the
prevailing selling rate of the day
6.8. Offers the right to retain only 45% of their foreign exchange earnings and
remittances in foreign currency after deduction of 30% surrender requirement
from the total earnings
6.9. The remaining 55% shall be exchanged at the prevailing rate immediately on the
day of receipt
7. Eligibility Criteria / 7.1. A letter of request to open the account and operate with the list of signatories
Requirements and their corresponding limit on payments [Check or transfer]
7.2. Valid resident and/or work permit that certify the Ethiopian national living and
working abroad for more than one year
7.3. TIN registration certificate, renewed trade license and commercial registration
certificate
7.4. Authenticated memorandum and article of association or any pertinent
document with the respective type of business/organization [See Banking
Operations Procedure Manual for detail requirements]
7.5. The minutes of the general assembly or board of directors held to discuss the
opening and operation of the account (For PLC and Share companies)
7.6. Valid and renewed ID card and recent photograph (3x4) of the account
signatory/signatories
7.7. Must fill out the Bank’s application forms prepared for the purpose
7.8. When request for Mobile/Internet Banking services and the signatory is more
than one: -
7.8.1. Account signatories should indicate and approve the delegated person
in writing to have access to the account
7.8.2. The delegation letter should clearly state whether the access given is
informational or transactional
7.9. The customer should be engaged in Shari’ah compliant business [Halal Business]

97
 Dashen Bank Products and Services Profile Sheet

6. Interest Free Banking Financing Products’ Profile

98
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Financing product (IFB)
3. Product Name Murabaha Financing - Working Capital
4. Product Description A financing arrangement for IFB customers for the purpose of financing the
acquisition of current assets and aims at securing adequate liquidity position of the
business entity.
Small Enterprise DB League
Micro Enterprise DB Nucleus
5. Value Propositions / 6.1. The customer should be engaged in Shari’ah compliant business [Halal Business]
Features 6.2. Meet business’s working capital and immediate financial shortage
6.3. Offered for the maximum tenure of three years
6.4. Depending on the nature of the business and its cash flow pattern, the
repayment can be in monthly, quarterly, semiannually or at lump sum.
6.5. Regular repayment amount should include principal and profit mark-up.
6. Eligibility Criteria / 6.1 TIN registration certificate, renewed trade license and commercial registration
Requirements certificate
6.2 At least three preceding fiscal years’ financial statements and recent financial
statement not-older than three months.
7.2. Present acceptable and adequate collateral that sufficiently covers the
financing requested.
7.3. Healthy credit or financing relationship with other banks
7.4. Financing requests for Birr 5 Million and above should be backed by audited
financial statements
7. Terms and Conditions Refer to applicable documents (IFB financing profit rates/mark-ups)
[profit rates, mark-up,
fees & Tariffs]

99
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Financing product (IFB)
3. Product Name Murabaha Financing - Investment
4. Product Description A financing arrangement for IFB customers for the purpose of acquiring moveable
and immovable properties aimed at supporting the investment needs of customers,
which is offered with different modalities.
5. Value propositions/ 6.1. The customer should be engaged in Shari’ah compliant business [Halal
features Business]
6.2. Meet business’s needs for acquiring moveable or immovable properties
6.3. Offered for the maximum tenure of five years for moveable properties and ten
years for immovable properties
6.4. Depending on the nature of the business and its cash flow pattern, the
repayment can be in monthly, quarterly, semiannually or at lump sum.
6.5. Regular repayment amount should include principal and profit mark-up.
6. Eligibility Criteria / 7.1 TIN registration certificate, renewed trade license and commercial
Requirements registration certificate
7.2. At least three preceding fiscal years’ financial statements and recent financial
statement not-older than three months.
7.3. Present acceptable and adequate collateral that sufficiently covers the
financing requested.
7.4. Healthy credit or financing relationship with other banks
7.5. Financing requests for Birr 5 million and above should be backed by audited
financial statement
8. Terms and Conditions Refer to applicable documents (IFB financing profit rates/mark-ups)
[profit rates, mark-up,
fees & Tariffs]

100
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Business

2. Product Category Financing product (IFB)
3. Product Name Qard Pre-shipment Export Financing
4. Product Description A financing arrangement for IFB customers for the purpose of acquiring moveable
and immovable properties aimed at supporting the investment needs of customers,
which is offered with different modalities.
5. Value Propositions / 6.1. Except for the terms and conditions that are not applicable to IFB, it is the same
Features as the export pre-shipment financing scheme in the conventional banking
6.2. The facility is granted on the strength of bona fide [real, genuine] sales contract
or export L/C opened in favor of the exporter or
6.3. Could be availed in the form of secured/unsecured financing or lines of credit
6.4. Enable exporters discharge their commitment by utilizing the advance for
operating
expenses related to the exporting activity
5.5 Each advance shall be settled from the proceeds of the corresponding export
L/C
5.6 Maximum tenure for single advance: up to 4 months may be extended for 3
months upon presenting acceptable reasons
5.7 The facility can be renewed every year considering performance utilization.
6. Eligibility Criteria / 7.1. Recent business registration documents, renewed business/investment
Requirements licenses, TIN certificates, recent tax clearances; at least three preceding fiscal
years’ financial statements and recent financial statement not-older than three
months.
7.2. Client should have a minimum of 6 month experience and should present a
sales contract/ irrevocable export L/C
7.3. Profitability analysis should be prepared for each sales contract
7.4. New clients for the bank with 1 year of export experience and a transaction of
USD 100,000 can be entertained
7.5. Compulsory personal guarantee for the major shareholder and/or influential
figure
7.6. Previous advance must be settled within the due date.
7.7. Healthy credit or financing relationship with other banks
7.8. Financing requests for Birr 5 million and above should be backed by audited
financial statement
8.Terms and Conditions Refer to applicable documents (IFB financing profit rates/mark-ups)
[profit rates, mark-up, fees
& Tariffs]

101
 Dashen Bank Products and Services Profile Sheet

1. Business Segment Interest Free Banking

2. Product Name Supplier’s Credit [Financing Arrangement]
3. Product Definition It is a type of letter of credit [LC] in which the Bank acts as an agent on behalf of an
importer and commits to a supplier/exporter/seller to make payment at a specified
future date up on the fulfilment of the terms and conditions stated in the Letter of
Credit
4. Product Features 4.1. The customer has the option to open the Letter of Credit with or without a 30%
and Value margin by presenting the required documents
Propositions 4.2. The Bank arranges a credit facility, which is to be blocked in his/her/its Saving
Account, for 100% or 70% of the value of the invoice at the lending interest rate for
transport sector
4.3. The customer shall decrease the outstanding financing by paying on a quarterly
installment basis at the prevailing exchange rate within the financing tenor
4.4. Up on settling the full amount of the LCY value, all the block amounts for this purpose
will be released
5. Eligibility Criteria 5.1. Approval of supplier credit facility from NBE
5.2. The customer should be willing to declare that the source of both the quarterly
deposit and the 30% margin are Halal or Shari’ah compliant
5.3. The customer should present a bridge collateral until the asset to be imported has
been fully registered and all appropriate documentation have been completed:
5.3.1. Once the imported asset is held as collateral, the bridge collateral shall be
released.
5.3.2. The asset held as collaterals shall be released up on full settlement of the L/C
value.
5.4. New financing customers should provide additional collateral [preferably
building] to the tune of 20% of the invoice value
5.5. The customer should be willing to enter into a legally binding agreement which
requires:
5.5.1. To cover any variations that might arise due to exchange rate at the time of
each payment and/or the time of final settlement of the LC
5.6. All other eligibility criteria set for business loan remains intact

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment Interest Free Banking

2. Product Name Supplier’s Credit [Quarterly Deposit Arrangement]
3. Product Definition It is a type of letter of credit [LC] in which the Bank acts as an agent on behalf of an
importer and commits to a supplier/exporter/seller to make payment at a specified future
date up on the fulfilment of the terms and conditions stated in the Letter of Credit.
4. Product 4.1. The customer has the option to open the Letter of Credit with or without a 30% margin
Features/Value by presenting the required documents
Propositions 4.2. The customer shall deposit in local currency the value of the invoice [100% or 70%
depending on the customer’s choice] to the blocked Current Account through a
quarterly deposit basis at the prevailing exchange rate.
4.3. Up on settling the full amount of the LC, the whole amount blocked will be released
4.4. The Bank arranges bank guarantee facility for the invoice value [100% or 70%
depending on the customer’s choice] with annual commission charge.
5. Eligibility Criteria 5.1. Approval of supplier credit facility from NBE
5.2. The customer should be willing to declare that the source of both the quarterly
deposit and/or the margin are Halal or Shari’ah compliant
5.3. The customer should provide a bridge collateral until the asset to be imported has
been fully registered and all appropriate documentation have been completed
5.3.1. The asset held as collaterals shall be released up on full settlement of the L/C
value
5.4. The customer should be willing to enter into a legally binding agreement which
requires:
5.4.1. The payment of the LC value on a quarterly basis at the prevailing exchange
rate within the financing tenor
5.4.2. To cover any variations that might arise due to exchange rate at the time of
each deposit installment and/or the time of final settlement of the LC
5.5. The customer should provide additional collateral [preferably building] to the tune
of:
5.5.1. 20% of the invoice value when the LC is opened with 30% margin
5.5.2. 50% of the invoice value when the LC is opened without margin
5.6. All other eligibility criteria set for business loans remain intact

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 Dashen Bank Products and Services Profile Sheet

1. Business Segment IFB – All Segments

2. Product Name Murabaha Automobile Financing for Taxi Service
3. Product Definition A medium term Murabaha financing specifically designed to meet the needs of MSMEs
engaged in the transport sector for the purchase of Automobiles to be used for Taxi
service, the plate of which could be in either Code 1 or Code 3.
4. Target Customer 4.1. Individuals and businesses that provide taxi services.
4.2. Automobile Importers, Assemblers, Taxi Associations.
5. Value Propositions 5.1. Allows individual customers to generate income and enhance their life.
and Features 5.2. Provides an opportunity for automobile importers and assemblers to increase their
sales volume and profitability.
5.3. Easy to pay financing repayments via Amole platform.
6.1. Offers a medium-term repayment period, i.e., 5-year financing tenure.
6.2. Repayment is on a monthly basis.
6.3. Affordable profit markup rate.
6. Features
6.4. Maximum financing amount is 70% of the selling price.
6.5. The financing is restricted only to the purchase of new brand automobile, i.e., zero
mileage.
6.5.1. The automobile’s year of make shall not be more than two years.
6.3. For the Sellers/Suppliers, Assemblers, Associations
6.3.1. The company/association should open a Qard account and maintain 30% of the
selling price in a blocked account for at least six months and above.
6.3.2. The company/association should make all the selection and qualification of
applicants by itself and communicate the Bank.
6.3.3. The company/association should provide 20% additional collateral in the form
of immovable fixed asset or cash to be maintained in blocked Qard account
6.3.4. The company/association should cover all the required FCY to import the
automobiles and/or its parts from his/her/its own sources.
6.3.5. The company/association should be willing to enter into a contractual
agreement/commitment to:
6.3.5.1. Channel its business transaction through Dashen Bank;
6.3.5.2. Make annual credit turnover with the Bank at least twice of the
equivalent of outstanding financing at any time;
6.3.5.3. Maintain 2% of the total outstanding financing amount in blocked Qard
account until the settlement of all the financings to ensure the fulfillment
of the annual credit turnover requirement;
7. Eligibility Criteria 6.3.5.4. Promote the Bank’s Brand, products and services to the public for at least
two years for free.
6.3.6. The financed automobiles shall not be more than 6 seaters’ automobile type
and only used for taxi service.
6.3.7. If the supplier fails to meet his/her contractual obligations (i.e., item no. 6.1.5.2),
the supplier shall not claim the 2% blocked amount.
6.3.8. Other requirements as stipulated in the Bank’s IF Financing and Investment
policy and procedure manual shall remain intact.
6.4. For individuals & businesses–Taxi Owners [When customers apply independently]
6.2.10. He/she should open a regular Wadi’ah/Qard account and maintain 30% of the
selling price in a blocked account for at least six months and above.
6.2.11. He/she should provide 30% additional collateral in the form of immovable fixed
asset to be evaluated in line with the existing IF Financing and Investment policy
and procedure manual of the Bank.
6.2.11.1. If he/she cannot provide the additional 30% collateral in the form of
immovable fixed asset, he/she shall provide his/her equity contribution in
cash to the equivalent of 60% of the automobile. In this case, the maximum
financing amount will be 40% of the selling price.

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6.2.12. The financed automobile shall not be more than 6 seaters’ automobile type and
only used for taxi service.
6.2.13. He/she should be willing to promote the Bank’s Brand, products and services to
the public for at least two years for free.
6.2.14. Other requirements as stipulated in the Bank’s IF Financing and investment
policy and procedure manual shall remain intact.

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