Unit 6 - Exercises

I. Match the parts you find under A with the parts under B to
make meaningful sentences.

A B

1) Supply chain a) work in close partnerships with their customers

2) Successful supply b) inventory management, purchasing,

chain operators transportation, and warehousing

3) Service providers c) the integration of information, transportation,

inventory, warehousing, material-handling, and
packaging, and security

4) The re- d) is the ability to ensure that the right products are
engineering sourced, made available at the right place and at
process considers the right time

5) Logistics involves e) to ensure customer needs and requirements are

met

6) The main f) the nature of the product, the optimal or preferred

functions location of source or manufacture, the projected
of a volumes freight, etc.
qualified
logistician include
7) Logisticians work g) use the latest systems and techniques to re-
with other engineer the process
departments
II. Match each word from a with one from b to make
word combinations.
a) Internal, finished, qualified, service, optimal, logistics,
seasonal, destination, life, customs.
b) Provider, documentation, location, cycle, focus, logistician,
trends, market, re-engineering, product.
III. For nouns in column B find suitable attributes in column A.

A B

1. customer a) management
2. order b) logistician
3. product c) channel
4. cost d) flow
5. inventory e) fulfilment
6. experienced f) regulations
7. export g) network
8. cash h) savings
9. express i) range
10. customs j) services
11. supply k) process
12. transportation l) duties
13. distribution m) chain
14. re-engineering n) group

IV. Match the parts you find under A with the parts
under B to make meaningful sentences.

A B
1) Outbound Logistics a) monitoring the specification, quality and
is f condition of merchandise supplied by a
manufacturer prior to collection or shipment

2) Inbound Logistics is b) online cargo tracking and complete

c transparency of operations through the
integration of systems
3) The cargo handling c) the flow, or management, of goods into a
services include g production unit or warehouse

4) First line of quality d) lower inventory levels of both packaging and

control includes a ingredients

5) Logistics is a e) some common activities, such as

service, which transportation, inventory, warehousing,
offers customers d materials handling
6) Customers now f) the process related to the storage and
demand movement of the final product and the
b
related information flows from the end of
the production line to the end user

7) Inbound and g) customs clearance and services through to

outbound onward and final delivery
e
systems share

V. Match each word from a with one from b to make

word combinations as they occur in Text above.
a) Inbound, outsourced, temporary, customs, raw, cost, full,
service, supply chain. raw materials, customs clearance, temporary storage, service
provision, outsourced service, full visibility, supply chain agility
b) Service, materials, visibility, storage, provision, elements,
clearance, agility, logistics.

VI. For nouns in column B find suitable attributes in column A.

A B
1. outbound g a) time
2. unique f b) transparency
3. shipping c c) activities
4. cargo e d) user
5. transit a e) forwarding
6. export h f) department
7. excessive l g) logistics
8. complete b h) documentation
9. manufacturing k i) customer
10. final j j) product
d
11. end k) firm
12. loyal i l) stocks

VII. Fill in the gaps using suitable word combinations from

the box below.
cargo forwarding Letter of Credit
cost elements supply online cargo tracking
chain agility additional benefits
consolidation of goods service provision
gom hang
service levels

1. Value is obtained through providing customers with _________.

additional
benefits
2. The cargo handling services include cargo collection and
consolidation, as well as .
3. Recently, IT developments have forced a change to the
overall service provision ___ as customers now
demand complete transparency of operations through the
integration of systems.
 4. Receipt and acknowledgement of orders presuppose dealing
with export documentation and _________
Letter of requirements, etc.
Credit
5. Inbound logistics increase _____ so that new products or
supply chain agility
promotions can be brought to market faster.
6. We must provide consolidation of eliminating costly part
goods
shipments. cost elements
7. It is essential to map the supply chain and analyze the on a
comparable basis.
8. Customers and service providers must jointly explore the
opportunities for increasing efficiency and improving service. level
9. Customers require and receive online cargo tracking
and
complete transparency of operations through the integration
of systems.
VIII. Complete the passage below with the words from the box below.

service chain origin activities

technology outbound operational

Logistics management is that part of supply 1) ________ chain

management that plans, implements, and controls the effective forward
and reverse flow and storage of goods, services and information
between the point of 2)________ origin and the point of consumption.
Logistics management activities usually include inbound and
3)_________
outbound transportation management, fleet management,
warehousing, materials handling, order fulfilment, logistics network
design, inventory management, supply/demand planning, etc. The
logistics function also includes sourcing and procurement, production
planning and scheduling, packaging and assembly, and customer
4)_______.
service It is involved in all levels of planning and execution –
strategic, 5) operational
and tactical. Logistics management is an
integrating function, which coordinates all logistics 6) activities , as
well as integrating logistics activities with other functions including
marketing, sales manufacturing, finance, and information 7)
technology .
IX. Match the following terms with their definitions.
1. Logistics a) A network of facilities that performs the
f
function of procurement of materials,
transformation of these materials into finished
products, and the distribution of these
products to customers
2. Supply chain b) all operations related to the reuse of products
a
and materials

3. Logistics c) goods carried by a ship, aircraft, or other

management d vehicle

4. Customs d) the management of the flow of goods,

clearance information and other resources, between
h the point of origin and the point of
consumption
5. Cargo c e) someone whose business is to supply a
particular service or commodity

6. Logistician f) that part of supply chain management, which

plans, implements, and controls the flow and
g
storage of goods between the point of origin
and the point of consumption
e
7. Provider g) a specialist in logistics

8. Reverse b h) the act of passing goods through customs so

Logistics that they can enter or leave the country

X. For nouns in column B find suitable attributes in column

1. raw e a) transportation
2. finished h b) agreement
3. responsive g c) sites
 4. manufacturing c d) customer
5. purchasing b e) materials
6. primary f f) objective
i
7. high g) network
8. loyal d h) product
9. outsourced a
i) level
XI. Complete the passage below using suitable words from the box
below
excellence responsiveness categories inventory safety management
costs sites
The inventory, along with transportation, the location of the
manufacturing 1) sites ___________ and warehouses represent an
important factor that influences the performance of the supply chain.
2) _____________
inventory contains the raw materials, the work in process and
all the finished products of a supply chain. The changes of the
inventory policies can lead to a dramatic change of the supply chain’s
efficiency and 3) ______________.
responsiveness Logisticians have to identify the
main 4) ____________of
categories inventory and the way that they can be
controlled. In every company we can identify 52 cycle inventory, 5)
_________
safety inventory and seasonal inventory. Traditionally, in the
management of supply chain processes, inventory 6) management
__________ is
challenging because it directly impacts both costs and service.
Effective inventory management is at the core of supply chain
management 7) ___________.
excellence Inventory 8) ______________
costs are the
costs related to storing and maintaining its inventory over a certain
period of time.
XII. Fill in the gaps using suitable word combinations from the box
below.
sales order natural resources production area production plan
sales department production department shipping department
movement of products raw materials
1. Supply chain activities transform ________________,
natural resources raw materials
and components into a finished product that is delivered to the end
 customer.
2. A simple supply chain is made up of several elements that are linked
by the _____________________
movement of products along it.
3. The customer contacts the _____________
sales department of the company, which
enters the sales order for a specific quantity to be delivered on a specific
date.
4. The requirement activated by the customer’s ______________
sales order will
be combined with other orders.
5. The planning department will create a ______________
production plan to produce
the products to fulfil the customer’s orders.
6. The purchasing department receives a list of raw materials and
services required by the _________________
production department to complete the
customer’s orders.
7. The purchasing department sends purchase orders to selected
suppliers to deliver the necessary _____________
raw materials to the manufacturing
site on the required date.
8. Based on a production plan, the raw materials are moved to the
________________.
production area

9. When the finished product arrives in the warehouse, the

__________________
shipping department determines the most efficient method to ship the
products.
XIII. Match the following terms with their definitions.
Transportation commercial or industrial property such as a building,
plant, or structure, built, established, or installed for the
i
performance of one or more specific activities or functions
Supply chain The party that requires the movement of the product
f
Management between two points in the supply chain
Shipper b Facility designed for temporary storage
Inventory costs Activities employed in maintaining the optimum number
h or amount of each inventory item
Warehouse Merchandise or other item of common or daily use,
ordinarily bought by individuals or households for private
c consumption
Inventory The management of materials, information, and finances
g as they move in a process from supplier to consumer
Consumer The raw materials, work-in-process goods and completely
e
Product finished goods, which are ready for sale
Facility The costs related to storing and maintaining its inventory
a over a certain period of time
Inventory The movement of product from one location to another as
d
Management it makes its way from the beginning of a supply chain to
the customer’s handle
XIV. Complete the passage below with the words from the box below
distribution orders information flows consumer goods schedules
organizations

Supply chain management is the management of materials, information, and

finances as they move in a process from supplier to a) consumer
__________. Supply
chain management involves coordinating and integrating these b)
__________. SCM attempts to centrally control or link the production,
shipment and c)distribution
_________ of a product. SCM is based on the idea that nearly
every product that comes to market results from the efforts of various d)
__________
goods called the supply chain. Supply chain management flows can be
divided into three main flows: the product flow, the e) _________
information flow and
the finances flow. The product flow includes the movement of f)
_____________ from a supplier to a customer, as well as any customer returns
or service needs. The information flow involves transmitting g)
____________
orders and updating the status of delivery. The financial flow consists
of credit terms, payment h) ___________,
schedules and consignment and title
ownership arrangements.
XV. Complete the passage below with the following prepositions: from,
between, of, through, with (2), for (2).
The primary objective 1) of ________ supply chain management is to fulfil
customer demands 2) _________ the most efficient use of resources, including
through
distribution capacity, inventory and labor. In theory, a supply chain seeks to
match demand 3) _________
with supply. Various aspects of optimizing the supply
chain include liaising 4) _________
with suppliers to eliminate bottlenecks;
sourcing strategically to strike a balance 5) __________
between lowest material cost
and transportation, etc. Companies need a strategy 6) ________
for managing all
the resources that go toward meeting customer demand for their product or
service. Supply chain managers schedule the activities necessary for
 production, testing, packaging and preparation 7) _________
for delivery. Supply
chain planners have to create a responsive and flexible network for receiving
defective and excess products back 8) ___________
from their customers and
supporting customers who have problems with delivered products.

XVI. Fill in the gaps with the verbs in the appropriate form.

manufacture cover create achieve invest divide into pay begin run
In an organization, if a product is 1) _____________
manufactured using raw materials from
various suppliers and if these products are sold to customers, a supply chain is
created. Supply chain management flows can be 2) ______________
dividend into three
main flows: the product flow, the information flow, the finances flow. Supply
chain management is the active management of supply chain activities to 3)
____________
create customer value and 4) _____________
achieve a sustainable
competitive advantage. It represents a conscious effort by the supply chain
firms to develop and 5) ___________
run supply chains in the most effective way.
Supply chain activities 6) _____________
cover everything from product
development, sourcing, production and the information systems needed to
coordinate these activities. In order to maximize benefits from the supply chain
management process, organizations need to 7) ______________
invest in technology.
Supply chain management activities 8) ______________
begin with a customer order
and ends when the purchase is 9) _____________
paid for.
XVII. Fill in the gaps using suitable words from the box below.
depots schedule network companies transport staff

As a supply chain manager works in the supply chain for a variety of

organisations; he/she can specialise in shipping goods on behalf of other 1)
___________.
companies His/her main responsibilities will embrace tracking the
movement of goods through 2) _______________,
depots overseeing the ordering and
packaging process ready for dispatch and the arrival of shipments. 77 A supply
chain manager is expected to monitor performance and make sure targets are
met, and look at ways to improve the supply 3) _____. network He/she is also
responsible for managing clerical, administrative and warehouse distribution
4) __________.
staff He/she works closely with purchasing officers, warehouse
staff and 5) __________
transport clerks to make sure goods and materials arrive at the
depot as scheduled. A supply chain manager may be required to work evenings
and weekends on a 6) shedule
___________ basis.