Communication Skills – II

Unit 3 – Creative Writing

Dialogue Writing
The type of communication where two parties involved in the conversation have something
to say about the topic being discussed can be said to be dialogue. A dialogue can be on any
topic – a simple talk about a daily chore, a serious talk about a social or medical problem, a
discussion about what has to be done for an event and so on. A dialogue is not merely any
conversation but a conversation between two people specifically.
The Collins Dictionary defines the term ‘dialogue’ as “a conversation between two people in
a book, film, or play”. Transcribing a dialogue in writing or presenting a conversation in text
is referred to as dialogue writing.
Tips to Write Dialogues
• Keep the dialogue brief and impactful as adding extra details will deviate the reader’s
attention from the main point.
• Give each character a unique way of talking.
• While writing the dialogue always remember whom the dialogue is being addressed
to.
• Dialogues should not be lengthy and confusing.
• Dialogues should be short, lengthy dialogues could confuse the readers.
• Proper tenses should be used in each dialogue
• Use simple English that all can understand
• The dialogues should be divided among the speakers, and the paragraphs should be
changed for each dialogue
• Always use punctuation marks like question marks and exclamation marks

Conversation 1 – Between Two Friends Who Meet in a Restaurant

• Rita – Hey Mina? Is it you?
• Mina – Oh Rita! How are you? It’s been a long time.
• Rita – I am fine, what about you? Yes, we last met during the board exams.
• Mina – I’m good too.
• Rita – What are you doing now?
• Mina – Well, I have started my undergraduate studies in English Honors at St.
Xavier's College in Mumbai.

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 • Rita – Wow! You finally got to study the subject you loved the most in school.
• Mina – True. What about you Rita? Wasn’t History your favorite subject?
• Rita – You guessed it right. I took up History Honors in Lady Shri Ram College for
Women in Delhi.
• Mina – That’s nice. I am so happy for you.
• Rita – I am happy for you too. Let’s meet up again soon.
• Mina – Yes, sure! We have a lot to catch up on.
• Rita – Bye for now. I have to pick up my sister from tuition. Take care.
• Mina – Bye, will see you soon.

A Telephonic Conversation Between Two Friends about a Reunion

• Jay – Hello? Am I talking to Prateek Agarwal?
• Prateek – Hello. Yes, I am Prateek Agarwal. May I ask who is speaking?
• Jay – Prateek, it’s me Jay Roy from college. Remember?
• Prateek – Hey Jay, how are you? It has been such a long time.
• Jay – I am doing good. Yes, four long years after college. I got your contact number
from Piyush. You remember him, right?
• Prateek – Yes, yes, I do remember him. Wasn’t he the one who topped our engineering
batch last year?
• Jay – Yes, that’s him! He’s in Boston working for a big MNC now.
• Prateek – Wow! Good for him.
• Jay – The main reason I called you up is because I am planning to organize a reunion
of our batch and wanted to know if you could make it.
• Prateek – Really? Yes, I would love to attend the reunion. Just let me know the time
and venue.
• Jay – Do you remember the auditorium of our college where we had our orientation
program?
• Prateek – How can I forget that auditorium? We all have spent so much time in that
place over the years.
• Jay – That’s the place for our reunion. I called up the college regarding this and they
gave us permission to have the reunion there. In fact, some of our professors might
also be there. I’ve sent out invitations to them too.
• Prateek – Splendid! I am eagerly looking forward to the reunion.

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 • Jay – I have to contact a few others too. I will let you know the details within two
days. Meet you soon. Bye
• Prateek – Sure, Bye.

Between Two Friends Discussing a Movie

• Anjali – Hi, Raj. How was your weekend?
• Raj – Hey, Anjali. My weekend was great. I watched a great movie.
• Anjali – Oh really? What was the name of the movie you watched?
• Raj – I watched Avengers Endgame. It is the last movie of the Avengers.
• Anjali – Oh, I have watched Avengers Endgame too. I loved the movie.
• Raj – Really? Who is your favorite Avenger?
• Anjali – I can’t name one! Iron Man, Thor, Captain America, Captain Marvel, Scarlet
Witch and Black Widow, to name a few.
• Raj – Wow, you have some of the strongest Avengers there! I have the same choice
except that I loved Spider Man too.
• Anjali – My sister took me to see the movie as soon as it was released. Both me and
my sister have been great fans of Avengers since childhood.
• Raj – Oh wow! I am myself a big fan of Avengers and have watched all the movies. I
too wanted to go to the theatre and watch the movie, but I was out of station for a
family function.
• Anjali – Oh I see. The movie stood up to all the expectations that the audience had
after watching the trailer. In fact, I would say the movie surpassed expectations.
• Raj – Very true. There was no better way to finish the Avengers, I believe. The movie
just took me through a rollercoaster of emotions.
• Anjali – True! Just when I was feeling happy that the Avengers got rid of Thanos for
good, the next moment I was bawling my eyes out seeing Iron Man had sacrificed
himself to save the world and everyone else.
• Raj – We can’t ever see Black Widow, Iron Man and Captain America ever in any
Marvel movies.
• Anjali – Yes, very sad. Anyway, it was nice talking to you. See you tomorrow in
school. Bye.
• Raj – Same here. Bye.

Dialogue between Teacher and Student about Future Plans

• Teacher – Good morning, Priya. How are you?
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 • Priya – Good morning, Ma’am. I am fine. How are you?
• Teacher – I am doing fine. What are your plans after the Class 12 Boards
examination?
• Priya – Well, Ma’am, I am planning to pursue English Literature.
• Teacher – I thought so! I know how much you love English. So, did you decide from
which college you want to pursue English Honors?
• Priya – Yes, Ma’am, I have made a list of a few colleges; they are quite good. But
ultimately, it will depend on how much I manage to score in my Board exams.
• Teacher – I am sure you will fare well in the exams, and I’m also pretty sure that
you’ll score the highest mark!
• Priya – I hope so, Ma’am.
• Teacher – I wish you all the best for your Board results and future too.
• Priya – Thank you for your encouragement.

Dialogue between Teacher and Student about Homework

• Teacher – Good Morning, students. I hope everyone has completed the History
homework I had given yesterday?
• Ravi – Good Morning, Ma’am. I could not complete my homework.
• Teacher – Ravi, what happened? Why haven’t you completed your homework?
• Ravi – I am sorry, Ma’am; I had a severe headache yesterday.
• Teacher – Well, I will excuse you for today. Try to take your friend’s help and
complete it by the end of day, latest by tomorrow morning.
• Ravi – Okay Ma’am, I’ll try to complete the homework by recess.
• Teacher – Make sure you do not repeat this, Raj. All these will count for your internal
marks.
• Ravi – I am sorry, Ma’am. I will not repeat this again. Thank you so much for
understanding.

Dialogue between Teacher and Student about Taking Leave

• Anu– Good Afternoon, Sir. May I come in?
• Teacher – Good Afternoon, Anu. What brings you here at this time?
• Anu – Sir, I wanted to find out if I could take leave for a few days in the next week.
• Teacher – How many days of leave do you want and why?

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 • Anu – I need leave from Wednesday to Friday as my elder sister is getting married.
• Teacher – Oh, is it? I wish her all the best on her new journey, but don’t you have
your half-yearly examination starting next week?
• Anu – Yes, Sir, but we don’t have exams on the days I need leave.
• Teacher – Okay. Do you think you will get enough time to study amidst the wedding?
• Anu – I have completed all my revisions beforehand so that I won’t have to miss my
sister’s wedding functions, and I’m fully prepared for the remaining exams.
• Teacher – Good, that is impressive. Please write a letter mentioning the reason and the
dates on which you require leave. I’ll forward it to the Principal. Once she signs it,
you can go ahead and take leave.
• Anu – Okay Sir. I will write the letter and bring it to you tomorrow. Thank you for
your time.
• Teacher – You are welcome.

Dialogue between a Teacher and a Student Meeting after a Long Time

• David – Good evening, Ma’am.
• Teacher – Good evening. I know you. Aren’t you David Abraham of batch 2016?
• David – Yes! Ma’am, I am so happy that you recognize me! How are you?
• Teacher – I am good. What about you? Where are you these days? What are you
doing?
• David – I am doing good, Ma’am. Just came home a few days back for a family
function. I’m working in Canada for a foreign bank.
• Teacher – Oh, wow! That’s so good to hear. I knew you would land up in some
banking jobs as you were so good with numbers.
• David – It is all your constant guidance back in school that motivated me to take up
the job. Thank you for all your love and support.
• Teacher – Isn’t that what a teacher does? If you are staying for this weekend, you can
come and join us for the Annual Function of our school.
• David – Sure, Ma’am, I would love to attend. I will surely try to make time to come.
• Teacher – Great talking to you. See you.
• David – See you soon, Ma’am.

Dialogue between Shopkeeper and Customer while Purchasing a Product

• Shopkeeper – Good morning, sir. How may I help you today?

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 • Customer – Good morning. I want to buy a lady’s watch as a gift to someone.
• Shopkeeper – Oh, that is great. Do you have a budget?
• Customer – Yes, my budget is around Rs. 2500. Please show me watches within this
range.
• Shopkeeper – Sure, sir. Just a moment, please. Here you go, sir. These six watches are
within your budget.
• Customer – Oh wow, they are beautiful. I hope they will work fine and not cause any
problems soon.
• Shopkeeper – Sir, if there’s any problem with the watches within the warranty period,
then all you need to do is bring the watch to us with the receipt, and we’ll replace it.
• Customer – Well, in that case, I will take the third watch, the gold-colored one.
• Shopkeeper – Sure, sir. Thank you for shopping with us.

Dialogue between Shopkeeper and Customer about Product Exchange

• Customer – Hello, I bought this watch from your shop a few months back and now it
has stopped working. Here is the receipt of the watch.
• Shopkeeper – Okay, let me see the receipt. (Looks at the receipt and also finds a fault
in the watch’s battery). There has been an unexpected problem with the watch’s
battery. We will replace the watch. (Hands over a new watch) We regret the
inconvenience caused.
• Customer – Do I have to pay for anything?
• Shopkeeper – No, sir. Since the brand offers a warranty period of one year, you don’t
have to pay anything for the replacement.
• Customer – Okay, thank you.
• Shopkeeper – You are welcome, sir. Have a nice day.

Dialogue between Shopkeeper and Customer about Discount Offer

• Shopkeeper – Hello, ma’am. Welcome to our store. How can we help you today?
• Customer – Hello, I came across the advertisement that this outlet is offering exciting
discounts on purchases. Is it true?
• Shopkeeper – Yes, ma’am, you have heard it right. We are offering a 25% discount on
a minimum purchase of Rs. 1000, and 50% discount on a purchase of Rs. 2000.
• Customer – That’s great! Do you have women’s trousers and formal shirts?

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 • Shopkeeper – Sure, ma’am. Please come with me. (takes the customer to the formal
dress section)
• Customer – (checks the various formal wears and selects two shirts) I think I’ll go for
these two. I would like t try it on so that I can ensure that I have the right size. Do you
have a trial room?
• Shopkeeper – Yes, ma’am. Take a left from here, and you will find the trial rooms.
• Customer – (goes into the trial room, tries on the shirts and finds one isn’t the right
size) Hey, this violet shirt isn’t the right size. Do you have a ‘large’ size shirt?
• Shopkeeper – Let me check, ma’am. (goes to the formal dress section and searches for
the right size, finds one and comes back to the customer.) Here is the size you asked
for. Should I take these to the billing department? Or would you like to buy some
more?
• Customer – No, that will do. Can you tell me how much they cost and whether it is
eligible for a discount or not?
• Shopkeeper – (goes to the billing counter and checks the computer) Congrats, ma’am.
Your purchase has got you a 25% discount and your total billing amount is Rs. 730.
• Customer – That’s nice. Here’s the amount. (hands over the cash to the shopkeeper)
• Shopkeeper – Thank you for shopping with us. Have a nice day.
• Customer – Yes, you too.

Dialogue between Doctor and Patient about Fever

• Patient – Good Morning, doctor. May I come in?
• Doctor – Good Morning. How are you? You do look quite pale this morning.
• Patient – Yes, doctor. I’ve not been feeling well for the past few days. I’ve been
having a stomach ache for a few days and feeling a bit dizzy since yesterday.
• Doctor – Okay, let me check. (applies pressure on the stomach and checks for pain)
Does it hurt here?
• Patient – Yes, doctor, the pain there is the sharpest.
• Doctor – Well, you are suffering from a stomach infection, that’s the reason you are
having a stomach ache and also getting dizzy. Did you change your diet recently or
have something unhealthy?
• Patient – Actually, I went to a fair last week and ate food from the stalls there.
• Doctor – Okay, so you are probably suffering from food poisoning. Since the food
stalls in fairs are quite unhygienic, there’s a high chance those uncovered food might
have caused food poisoning.
• Patient – I think I will never eat from any unhygienic place in the future.

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 • Doctor – That’s good. I’m prescribing some medicines, have them for one week and
come back for a checkup next week. And please try to avoid spicy and fried foods for
now.
• Patient – Okay, doctor, thank you.
• Doctor – Welcome.

Dialogue between Doctor and Patient about COVID – 19

• Patient – Good afternoon, Doctor.
• Doctor – Good afternoon, Mr. Bansal. How are you?
• Patient – I’m doing good, doctor, but my daughter isn’t doing well. Everywhere,
people are getting affected with COVID and I am really worried about her.
• Doctor – Please have a seat and tell me what happened.
• Patient – Last week, my daughter came back from Pune as her college was closed on
account of COVID. From the second day, she has had high fever and has been
coughing badly. I think that she has contracted the virus on her way home.
• Doctor – Okay, I understand your concern. Having a fever and cough doesn’t
necessarily mean that someone has contracted the virus. These are symptoms of
common cold too. The change in the temperature of the atmosphere could have
triggered these symptoms. Still, to put your worries to rest, I am prescribing some
medicines and an RT PCR test. Do the test by tomorrow, and if the test results are
positive, make sure she is isolated. On the other hand, if the result is negative, just
give her the medicine and ask her to drink a lot of water. Also, bring her in so I could
examine her.
• Patient – Okay, doctor. I will bring her in the evening. Thank you.
• Doctor – You are welcome.

Student enquiring about the availability of the book ‘Wings of Fire’ by Dr. A.P.J. Abdul
Kalam in the library.
• Student : Hello ma’am, how are you?
• Librarian : Hello! I am perfectly fine. And how are you?
• Student : I am good ma’am. Actually I was searching a book.
• Librarian : What kind of book are you searching for?
• Student : Ma’am, I was looking for ‘Wings of Fire’ by Dr. A.P.J. Abdul Kalam.
• Librarian : Oh..! that’s a lovely book, it is my favorite book too.

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 • Student : Yes, today our class teacher Dr. Meena was teaching a lesson which is
actually an excerpt from the book ‘Wings of Fire’.
• Librarian : You can get that book in the Biography section.
• Students : Can I get that issued for a month?
• Librarian : Yes, you can.
• Student : Thank you Ma’am.
• Librarian : For that you need to get a membership card issued for yourself. That card
will permit you can get 2-3 books simultaneously.
• Student : Ma’am, is it mandatory?
• Librarian : Yes for issuing more than 1 book at a time.
• Student : Do I have to pay something for that?
• Librarian : Yes Rs.500/- for 6 months. Subsequently, you can get your card reissued
only at Rs.100/- for 6 more months.
• Student : OK Ma’am, please issue me a membership card.
• Librarian : Sure. There you go

Exercise:
• Write dialogues between Manisha and her father. They are discussing her career.
• Write dialogues between three friends who are talking about the teachers at their
school. Fabricate all the details that are required.
• Write a dialogue between the Principal and the coordinator of Arya Public School,
discussing the progress in school renovation.
• Write a dialogue between the three members of FK finance, talking about the sale and
purchase taking place in the e-auction organized by their company.
• Write a dialogue between Amina and her brother, talking about the merits and
demerits of online exams.
• Write a dialogue between the teachers of K B Public School, discussing the side
effects of excessive painkiller medicines.
• Write a dialogue between A K Sinha and M P Singh, discussing the elections taking
place at the state level.
• Vijay and Mina are discussing politics. Write a dialogue between them. You can
fabricate all the necessary details.
• Anu and her mother are fighting over the advantages and disadvantages of social
media. Write a dialogue between them.

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Imagine the following situations and write a dialogue for each situation
1. You meet a childhood friend of yours at a supermarket. You greet each other, chat a
little and leave.
2. A dialogue between two friends after facing an interview in an M. N. C.
3. A conversation between two classmates on preparing for a group discussion.
4. A conversation between two boys, one of whom is habitually despondent and thinks
that luck is against him, whereas the other is of a more practical turn of mind.
5. Your friend wants to volunteer for the Swachh Bharat Mission. What would your
advice be to him?
6. A dialogue between a customer and a clerk regarding the reservation of a room.

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