HND Project Management Notes
HND Project Management Notes
PROJECT
Projects are the temporary assemblage of key personnel designed to accomplish specific objectives with
identifiable customers in mind. A project has a beginning and an end. The project team dissolves once the
objectives are met.
Projects must have a clear, definitive goal or objective. The objective is specific, identifiable, and can be
accomplished. A project usually involves varied activities, which produce quantifiable and qualifiable
Characteristics Of A Project
A project has a beginning and an end.
A project has limited resources.
A project follows a planned, organized method to meet its objectives with specific goals of quality and
performance.
Every project is unique
A project has a manager responsible for its outcomes.
Involves risk and uncertainity
PROJECT MANAGEMENT?
Project Management is the process of achieving project objectives (schedule, budget and performance)
through a set of activities that start and end at certain points in time and produce quantifiable and
qualifiable deliverables.
The project management tools and principles provide the means for
Assessing needs
Implementing and
Evaluating the monitoring the
project project
Project Cycle
Identification
LESSON
Evaluation Design
LEARNING
Implementation
Reviewing Monitoring
TOPIC 2: PROJECT LIFE CYCLE
Phases of a project
Project life cycle phases are the sequence of events, which a project follows from inception to
termination. These phases may be divided differently depending on the parties involved and
the executing agency. Most writers have identified the following five project phases:
initiation/, planning, execution/implementation, closure, monitoring and evaluation.
• Process of defining the project: - conducting needs and capacity assessments and
development of a concept note and project proposal.
The initiating processes determine the nature and scope of the project. If this stage is not
performed well, it is unlikely that the project will be successful in meeting the intended needs.
The key project controls needed here are an understanding of the environment and making
sure that all necessary controls are incorporated into the project. Any deficiencies should be
reported and a recommendation should be made to fix them.
The initiating stage should include a plan that encompasses the following areas:
• analyzing the needs/requirements in measurable goals
• stakeholder analysis, including users, and support personnel for the project
The plan should help the project team actualize the project proposal in the realm of time, cost
and scope/quality constraints. Project planning is conducted to:
Reduce risks and uncertainties to the minimum
identifying the activities needed to complete those deliverables and networking the
activities in their logical sequence;
estimating the resource requirements for the activities;
risk planning;
Additional processes, such as planning for communications and for scope management,
identifying roles and responsibilities, determining what to purchase for the project and holding
a kick-off meeting are also generally advisable.
3. Project Implementation/Execution
Project implementation is normally the longest phase in terms of duration. It is the phase
within which the deliverables are physically constructed and presented to the customer for
acceptance. Executing consists of the processes used to complete the work defined in the
project plan to accomplish the project's requirements. Execution process involves
coordinating people and resources, as well as integrating and performing the activities of the
project in accordance with the project management plan. The deliverables are produced as
outputs from the processes performed as defined in the project management plan and other
frameworks that might be applicable to the type of project at hand. The project team
specifically does the following in this phase:
Build the deliverables i.e. specific product/outcome of the project
Risk management
Procurement management
Acceptance management
Communication management
Stakeholders management
Conflict management
During implementation, the progress is monitored and improvements done based on the feed
back to ensure successful achievement of the project objectives. Any necessary changes
occasioning a deviation from the original plan should be authorized and well documented. At
the end of the implementation phase a review should be done to confirm that the project did
actually achieve the intended objectives before handing it over to the client.
• Monitoring the project variables (cost, effort, scope, etc.) against the project
management plan and the project performance baseline (where we should be);
• Identify corrective actions to address issues and risks properly (How can we get on
track again);
• Influencing the factors that could circumvent integrated change control so only
approved changes are implemented
Common ways to undertake monitoring:
• Inspection
• Testing
• Auditing
Monitoring helps to determine the need for corrective measures which may include: -
Renegotiation on budgets, timelines, quality etc
Narrow project scope- concentrate on most critical areas and leave out others
Offer incentives
Demand compliance
Evaluation on the other hand is periodic assessment of the project progress. Unlike
monitoring which is continuous, evaluation is done after some time e.g. midterm evaluation
at the middle of the project or even final evaluation at the end of the project implementation.
It is a one-off affair that may take the form of final review or interim progress review.
Project Evaluation is a step-by-step process of collecting, recording and organizing
information about project results, including short-term outputs (immediate results of
activities, or project deliverables), and immediate and longer-term project outcomes (changes
in behaviour, practice or policy resulting from the project).
Are there ways that project activities can be refined to achieve better outcomes?
Release facilities
Hand over the project deliverable together with project documentations, manuals
report etc
Declare the project completed.
NB: after the project closure, the project is considered completed. What remains is project
activities. i.e. project is a temporally endeavor, with specific start and end time.
PROJECT EVALUATION AND AUDIT
Project Evaluation
During the implementation process assessment are carried out to determine if the project is
developing as planned. This assessment is called project evaluation. It is an interim assessment
at major milestones. Evaluating the project at major milestones during the course of
implementation will steer the project in the right direction. Project evaluation is an attempt to
determine if the overall status and progress of the project is acceptable as compared to what
was planned earlier and if the objectives are being achieved. The ultimate aim of project
evaluation is to bring about all-round improvements in project planning and execution.
Before the actual evaluation process the project managers must choose the most appropriate
method of doing so. The choice of an evaluation method is determined by the stage of the
project implementation at which the evaluation is being undertaken.
The most common types of evaluation are; Ongoing (midterm) evaluation, Terminal
evaluation and ex- post evaluation.
Midterm Evaluation
This evaluation carried out when the project has overcome its teething problems, the flow of
its services and inputs to the target project has commenced, and its initial responses can be
observed.
It is an evaluation of how a project started.
Post project evaluation is also known as Post Audit or Post Completion Audit. It is an
evaluation of the project after its completion. At the time of project appraisal, estimates are
made for project cost and for project completion time. After the project is completed, project
audit is carried out to assess the actual project cost and the actual time taken for project
completion. Thus, while project appraisal is an estimate for the 'future', post project evaluation
is an assessment of the 'past'. In respect of public projects, apart from studying the variations
in project cost and project completion time, post project evaluation also makes an assessment
of the actual social cost benefit factors and the extent up to which the project's objectives are
achieved.
Building up an information base to help proper estimation of project cost and time.
Educating all those concerned with the project about the realities of project
management.
Establishing correct time-cost relationship.
Sharing of project audit information among all concerned, in order to build up better
understanding and better comprehension of the project and its problem areas so that
lapses could be avoided in future.
Reasons for Post audit carried out immediately after project completion
Study the differences between the actual project cost and the estimated project cost.
Study the difference between the actual time taken for project implementation and
the estimated time.
Location of the areas that have contributed to the variances in project cost and time.
Identify the reasons for such variances, classifying them into avoidable and
unavoidable variances.
Analyzing the steps that could have been taken to avoid the avoidable variances
Analyzing in depth the factors that have caused the unavoidable variances and
examining the possibilities of their removal in future by adopting suitable
methodology.
The post project evaluation, whether done immediately after the project completion or after
the lapse of sometime has the main aim of studying the pitfalls and gray areas and identifying
the required corrective measures. Post audit evaluations are of different types each targeting
a specific aspect of a project
Technical evaluation: Technical evaluation refers to the evaluation of quality and quantity
of production, the operating costs in production etc. A comparison of these factors is done
between what is presented in the feasibility report/detailed project report and what has been
the actual achievement.
Financial evaluation: Financial evaluation is done to verify whether the actual project cost,
operating costs, profitability, cash/fund flows etc., are as per the estimates and projections
made at the time of appraisal.
Economic evaluation: Economic evaluation is more relevant for public sector and
community development projects since such projects are undertaken with social objective in
mind, apart from financial and other objectives.
PROJECT REPORTS
A report is basically an account of something prepared for the benefit of others. Throughout
a project undertaking there is something happening to ensure quality is maintained and for
monitoring purposes. For each major undertaking an account must be given to the project
authorities. It is as a result of this that there are numerous project reports that need to be
compiled during the entire project undertaking. These reports are a fundamental part of any
project undertaking success as they influence decision and others will be turned into project
policies.
A report of any aspect of the project is done by the e project management group to the steering
committee and to the sponsor (financer). At the onset of any project reports will mainly be on
determining whether to actually undertake the proposed project. As the project progresses the
reports shift their focus to assessment of achieved results and sustain the trend. All the reports
needed in a project undertaking can be divided into three types, inception reports, progress
reports and completion reports. Each of these types of reports will be discussed below.
Inception Report
Typically all tendered projects will have an inception phase and an inception report. This
simply means they all have a starting phase and starting reports.
During the inception phase the project document will be reviewed. The project document
is basically the project budget and the projects implementation plan. It is also during this
stage that the implementation plan will be specified. There will be an indication when
draft monitoring reports will be forwarded to the steering committee and to the donors.
If the process of the implementation plan specification reveals flaws in the plans that
require to be looked into they must be clarified and agreed and appropriate action taken.
The assessment of the project document is intended to verify the description of the
context, problems and to make sure assumptions made are realistic. Also reviewed will
be the implementing organization and other parties‘ability to provide inputs and support.
Once all these aspects have been looked into the project managers will then write a report
which they will submit to the steering committee for approval.
Progress Report
These are reports, which address project progress. They will normally be submitted quarterly
to the steering committee. They should be brief, and focus on problems and deviations, at the
same time not reporting issues previously reported. The project management group at the
initiative of the team leader prepares progress reports. Approved progress reports are
normally a pre-condition for the settlement of invoices. The scheduling of progress reports is
determined in the inception report.
Ideally the progress reports should correspond to the planned achievement of project outputs.
Completion report
A completion report is a summary of overall project achievement. It is the local project
managers and the team leader who prepares the draft completion report prior to the end of the
project. The primary purposes of the report are;
To document the status of the project at the time of completion, that is to what
extent the outputs have been produced and the objectives achieved or are likely to be
achieved
To provide an assessment of the need for possible further assistance from sponsor
or other sources in order to achieve the project objectives or as a result of unseen situations
To contribute to the accumulation and dissemination of experience
To provide a basis for evaluation, it is from these reports that a project will be
judged successfully or as being a project failure.
The team leaders are to submit the draft completion report to the steering committee. The
steering committee will discuss the draft completion report if the steering committee approves
the report. The draft completion report will be sent to sponsor. If the steering committee does
not agree with the report, it will be sent back to the local manager to be revised and then
submitted again to the steering committee. As a copy of the draft is sent to the sponsor the
local managers are left behind making the final completion report. From the final completion
report the local project managers will came up with a statistical summary on the project.
Approval of reports
Reports need to be approved by the steering committee and subsequently by the sponsor. The
general Procedures for the approval of the project reports are described below:-
The steering committee
• It may reject a report if it is of poor quality, i.e. If a report indicates that project
implementations is not meeting the expectations laid down in the project document
and the proposed solution seem inadequate the report will normally be rejected
Sponsor's approval of reports
• Sponsors will normally approve reports at the recommendation of the steering
committee.
Rejection of a report
This is a situation whereby the steering committee doesn’t ‘t approve the report submitted by
the local project managers. The steering committee might do this if;
• A submitted report does not comply with the sponsoring country /organization
requirements
• If the report does not give a fair assessment of the projects undertakings.
• The steering committee find the submitted report not serving the intended purpose a
sign that there may have been miscommunication between them and the local
management
PROJECT PLANNING
Project planning defines the project, assembling the team that will assist in project
implementation which includes skills for developing it.
This is a very important to business in such a way that the project is actually brought
into focus, one is able to know the cost whether the project will bring a return on
investment. It is simply looking at whether the business is worthwhile.
C. Setting expectations
Setting expectations is very important and this will include informing the
stakeholders accordingly. Should be informed about the work being done, their roles
and expectations in the ongoing project. All records should be documented.
This includes identifying if the project is likely to be successful or not and what will
happen when the project is completed. This will keep the team focused and decisions
are made appropriately as the work progresses.
Steps needed to achieve the goals
Work is divided into manageable pieces that can be assigned to specific members
of the team with strict timelines and deliverables. It will enable them towards
direction and the scope of the project is made clear.
Project planning methodology will come in handy which are the practices, procedures
and rues used in any given discipline (project).
This will be of essence as the strategic to plan and control risk as much as possible
e.g. finances, people (personnel), physical structure and organizational structures.
Proper documentation should be made on possible occurrence of risk and its impact
and also provide interventions by undertaking contingency measures.
Project monitoring
This can be done formally by giving weekly updates by the teams, reporting to
stakeholders among others. Project manager must be good in reporting the events
and in particular about the progress.
Project evaluation
This is giving feedback on the project capturing the smallest details ever. It makes
the team to be motivated. Documentation is done for future reference so that it
provides comparative data that can be used in the future. Close the project by
appreciating all those involved and reward them for the achievement.
The schedule development process should generate a project schedule that meets the following criteria:
Complete— the schedule must represent all the work to be done. This is why the quality and
completeness of the WBS is so important.
Realistic— the schedule must be realistic with regard to time expectations and the availability of
beneficiaries to participate
Accepted— the schedule must have "buy-in" from team members and stakeholders, especially the
beneficiaries.
Schedule management consists of a series of tasks and steps designed to help manage the time constrains
of the project, the steps are:
- Defining the Schedule
- Publishing the Schedule
- Monitoring the Schedule
- Updating the Schedule
ACTIVITY SEQUENCE
The first step in the creation of the project schedule is to define the sequence of the activities on
a list; this sequence follows the natural progress the project will follow in the project cycle. The
act of identifying which activity comes before or after another is the process of identifying
dependency relationships between the activities.
The next step is to determine the type of relationship among all activities; there are four types of
relationships:
Finish to Start, in this relationship the successor activity cannot begin until the
predecessor task has completed, this is the most common type of relationship.
Start to Start, in this relationship the successor activity depends on the start of the
predecessor activity, used for starting activities in parallel but a delay of the first activity
delays the successor activity.
Finish to Finish, this relationship has the finish of the successor activity dependent on the
finish of the predecessor.
Start to Finish, the finish of the successor activity is dependent on the start of its
predecessor, it is seldom used.
ACTIVITY DURATION
The team will construct a list of all activities and assign an estimate of the duration of each activity; it
will use historical information from similar projects and consult with experts.
Duration includes the actual amount of time worked on an activity. If an activity takes one week by one
person, the estimate may become two weeks if the person works only half time. This information is
important at the moment of determining the total time of the project and the resources available for a
project.
Simplify Project –
Gantt charts are generally used for simplifying complex projects.
Establish Schedule –
It simply establishes initial project schedule in which it mentions who is going to do what, when,
and how much time it will take to complete it.
Provide Efficiency –
It brings efficiency in planning and allows team to better coordinate project activities.
Emphasize on scope –
It helps in emphasizing i.e., gives importance to scope of individual tasks.
Ease at understanding –
It makes it easy for stakeholders to understand timeline and brings clarity of dates.
Visualize project –
It helps in clearly visualizing project management, project tasks involved.
NETWORK ANALYSIS
It is a family of related techniques developed to aid management in the planning, co-ordination and
controlling of large complex projects using limited resources like personnel, material, money, time etc
in order to achieve some objective.
It can also be defined as a system of interrelationships between jobs and tasks for planning and control of
resources of a project by identifying critical path of the project.
Dummy activity
A dummy activity consumes no time or resources. its duration is zero. a dummy activity is represented by
a dotted arrow/line.
Activity floats
floats give a measure of the flexibility which exists for either individual activities or a path of activities in
a network in relation to whether we can extend project completion time as measured by the critical path.
These are the total, free and independent floats.
a) Total float(TFij)
This indicates the amount of time by which a non-critical activity can be delayed without affecting
the project duration dates. it is equal to the difference between the total time allowed on a
performance of an activity and the actual time required for its performance. for critical activities,
the total float is zero. For non-critical activities, the total float can be computed using the following
formula: TFij = Lcj – esi – Dij
Where
TFij = total float
Lcj= latest completion time at the head of the activity
esi = earliest start time at the tail of the activity
Dij = means the duration of the activity.
b) Free float (FFij)
This indicates how far a non-critical activity can be delayed beyond its earliest start time without
affecting the earliest start time of the activities immediately following it. critical activities have
zero free float. For non-critical activities, free float can be determined as follows:
FFij = esj – esi – Dij
Where
FFij = free float esj = earliest start time at
the head of the activity.
esi = earliest start time at the tail of the activity.
Dij = duration of the activity.
Event slack
An event slack is the maximum time an event can be delayed without delaying the overall project
completion time. for an event , its given as Lci – esi
note:Total float ≥ free float ≥ independent float
When asked to calculate float or slack without specifying, take that to mean the total float.
Phase I: formulation
Draw the network diagram of the project indicating various events and their duration.
Determine the earliest and the latest occurrence of each event.
Calculate activity floats.
Determine the critical path for network – the critical path is defined as an unbroken continuity of activities
sequence from start to finish which is the longest path (and) which represents the minimum time the project
can be completed.
A delay of an activity on the critical path inevitably delays the whole project.
note: There can be more than one critical path in one network.
Phase III: Implementation and control
i) analyse the effects of delays in the project time, reduction of costs (activity crashing).
ii) check off the progress of implementation with the plans.
iii) reassign or reschedule the resources that are used by the project as appropriate.
iv) revise the network and set a new schedule where necessary.
1. as a rule, no two activities can begin and end at the same event node as they would not be uniquely
identified. (Use a dummy activity to ensure uniqueness).
Diagram 8.1
Dummy
a complete network can have only one beginning event node and one ending event node.
Diagram 8.2
start stop
2. every activity must have one preceding or “tail” event and one succeeding or “head” event.
note that many activities may use the same tail event and many may use the head event.
Diagram 8.3
tail head
event event
3. “Loops” are a series of activities which lead back to the same event and are nOt allowed because
a network is a progression of activities always moving onwards in time.
Diagram 8.4
4. all activities must be tied into the network i.e. they must contribute to the progression or be
discarded as irrelevant. activities which do not link into the overall project are termed “danglers”.
Danglers should not be used.
Diagram 8.5
Dangler
The figure below shows an example of a project network diagram that includes the duration estimates and
dependencies.
FIG 2. Project Network Diagram
To calculate the path using the diagram above use the duration of each activity and all the possible paths
on the network.
Path A, Activities 1-2-4-7, total time = 90 days Path B, Activities 1-2-5-7, total time = 80 days Path C,
Activities 1-3-6-8, total time = 70 days
SOLUTION
Forward passes
Backward passes
G – The LS= LF-t =32(latest starting time for its successor -5 (activity time) =27
F – The LS= LF-t =32(latest starting time for its successor -6 (activity time) =26
E – The LS= LF-t =26(latest starting time for its successor F,G(take the lowest)26 -9 (activity time) =17
D – The LS= LF-t =17(latest starting time for its successor -8 (activity time) =9
C – The LS= LF-t =26(latest starting time for its successor -12 (activity time) =14
A – The LS= LF-t =9(latest starting time for its successor C,D -7 (activity time) =2
B – The LS= LF-t =9(latest starting time for its successor -9 (activity time) =0
CRITICAL PATH
Activity with zero slack are called critical activities and they form critical path which is the longest path
B-D-E-F
EXAMPLE 3
Find the critical path and critical duration of the following data
ACTIVITY PRECEDENCE DURATION
A - 5
B - 4
C A 8
D B 8
E B 8
F B 5
G C,D 8
H E,J 22
I F 2
J F 12
PATHS
A-C-G 5+8+8=21
B-D-G 4+8+8= 20
B-E-H 4+8+22 =34 CRITICAL PATH
B-F-J 4+5+12 =21
B-F-I-H 4+5+2+22=33
DECISION MAKING
Decision making can be regarded as an outcome of mental processes (cognitive processes) leading to the
selection of a course of action among several alternatives. every decision-making process produces a final
choice. The output can be an action or an opinion of choice.
Decision Theory
Decision theory – is a body of knowledge related analytical techniques of different degrees of formalities
designed to help a decision maker choose a set of alternatives in light of possible consequences. it is a
theory that applies in conditions of uncertainty, risks and certainty.
Almost everything that a human being does involves decisions. We make choices all the time. some
decisions are easy others are not.
consider the following and the problem they give:
1. shall i bring an umbrella today? - this decision depends on something i don’t know, namely
whether it will rain.
2. I am looking for a house, shall I buy this house? This house looks fine, but perhaps I’ll
find a better house if I go searching
3. shall i smoke the next cigarette? One single cigarette is no problem, but if i make the same
decision sufficiently many times it may kill me. a decision maker may have more than one
objective. the term goal is sometimes used to denote a very general objective, usually long term.
It is the process of choosing among alternative courses of actions which are feasible.
Process:
• identify the objectives
• search for alternative courses of action
• Gather data about the alternatives
• select alternative courses of action
• compare actual and planned outcome
• respond to divergencies for the plan.
Steps:
1. List all the viable alternatives for the company considered above. there may be the following
options.
a) expand the present plant
b) construct a new plant
c) subcontract the plan for extra demand.
2. identify the expected future events. Often, it’s possible to identify most of the events that can
occur i.e. states of nature.
The difficulty is to identify which particular event will occur. For the manufacturing company, the
greatest uncertainty will be about product demand. the future events related to a demand will be
i) high demand
ii) Moderate demand
iii) Low demand
iv) no demand
3. construct a payoff table – the decision maker makes a payoff table representation profits or benefits
for each combination course of action of a data and states of nature. the possible payoffs for the
manufacturing company expansion
4. select optimum decisions criteria - Decision makers will choose criteria which result in target profit.
The criteria may be economic, qualitative or quantitative
1. Certainty – in this environment, there exists only one state of nature i.e there is complete
certainty about the future. complete information is also available as to which state of nature
is going to occur. it is thus easy to analyse the situation and make good decisions. the
decision-making process is just picking the best alternative.
unfortunately, certainty environment is a very simplistic environment which is rarely
applicable in real life situation.
2. Uncertainty – More than one state of nature exists but the decision maker lacks sufficient
knowledge to allow him assign probabilities with the various states of nature. uncertain events are
those events that cannot be predicted with statistical confidence i.e the decision maker does not
know the relevant variables nor their probability therefore decision making in this environment
depends on the risk attitude of the decision maker i.e. risk averse or a risk seeker or risk neutral.
A risk averse avoids risk at all cost; the individual is conservative and assumes the worst
situation will occur.
A risk seeker takes high risks in expectation of high returns. he assumes that the best
outcome will occur.
A risk neutral person is not affected by risks. such people will make decisions based on
something else but not risk.
3. Risks – Here more than one state of nature exists and the decision maker has sufficient
information to allow him probabilities to each of these states of nature. therefore, it involves
situations or events which may/may not occur but its probability of occurrence can be calculated
statistically. There are frequency of occurrence predicted from first records.
4. Competition – In this environment, the decisions of the firm are affected by the decision of
other firms with opposing interests.
Decision trees
It is a graphic representation of the decision alternatives, states of nature, probabilities
attached to the state of nature and conditional losses.
It consists of a network of nodes. two types of nodes are used; decision node represented by
a square and states of nature (chance of event) node represented by a circle.
Alternative courses (strategies) originate from the decision node as main branches (decision
branches)
At the end of each decision branch there’s a state of nature mode from which emanates
chance events in the form of sub-branches (chance branches)
The respective pay offs and probability associated with alternative course and chance events
are shown alongside those branches. at the terminal of those branches are shown the
expected value of outcomes.
the general approach used in decision tree analysis is to work backward through the tree from
right to left compiling the expected value of each chance node and then choosing the particular
branch leaving a decision node which leads to the chance node with the highest expected value.
LINEAR PROGRAMMING
Linear programming -is a branch of mathematics that uses linear inequalities to solve decision-
making problems involving maximums and minimums; or, a mathematical procedure for
minimising or maximising a linear function of several variables, subject to a finite number of
linear restrictions.
Linear programming is a suitable method for modelling an allocation problem if the objective and
the constraints on the resources can all be expressed as linear relationships of the variables. the
techniques have a number of distinct steps.
The linear programme must first be formulated mathematically. This means that the variables over
which we have control and the objective must be identified. The objective and the constraints on
the resources are then written down as linear relationships in terms of the variables.
Once the linear programme is complete, all of the feasible combinations of the variables are
identified. The combination which optimises the objective may then be selected. If only two
variables are involved, a graphical solution is possible. if, however, we have a multivariable
problem, we must resort to an algebraic method for which a computer package will be used.
Once the optimum solution has been identified, it must be evaluated. This will include a sensitivity
analysis.
as with any other mathematical aid to decision making, the solution from the linear programme is
just one piece of management information which contributes to the final decision.
Linear programming models are used to allocate scarce resources in a way which meets a business
objective. The objective might be to maximize weekly profit or to minimize daily costs. the steps
in formulating a linear-programming model are:
step 1: identify the decision variables step