Syllabus for Soft Skill & Personality Development
Program Outcome
You may have an elaborate set of hard skills such as coding, design, web
development, editing, or management abilities as an employee. But hard
skills are considered technical knowledge in a particular field and are
insufficient to sustain in the workplace. You need soft skills to maintain
interpersonal relationships with your colleagues and move upward in the
hierarchy in your department and the organization. The best soft
skills include critical thinking ability, problem-solving strategies, creativity,
emotional quotient, and attitude toward other employees.
The importance of soft skills in the workplace is often underestimated. But
they are essential to sharpen hard skills. Many organizations provide soft
skills training to their employees. It creates an inspirational environment
and encourages employees to improve their interpersonal skills.
Importance of Soft Skills
1. Career progression and promotion
2. The modern workplace is interpersonal
3. Customers and clients demand soft skills
4. Improve your workplace productivity
5. The future workplace will rely on soft skills
6. Build professional relationships
7. Soft skills are hard to automate
8. Soft skills are in optimum demand by recruiters
9. Complement your hard skills
10. Make well-rounded hiring decisions
11. Showcase your desire to work long term
12. Increase your self-confidence
Semester-1
1 Soft skills
Introduction
What are soft skills
Need for soft skills
2 Personality development
What is personality
Types of personality
Personality development
Elements of personality development
SWOT analysis
Goal setting
Creativity
Human values
3 Communication skills
Introduction
Meaning
Purpose of communication
Process of communication
Key elements of communication
Characteristics of effective communication
Tools of communication
Verbal communication
Listening skills
Speaking skills
Non-verbal communication
Dealing with conflict
Barriers to communication
Overcoming barriers
4 Interpersonal relationships
Introduction
Importance of interpersonal relationship skills
Types of interpersonal relationships
Uses of interpersonal relationship skills
Factors affecting interpersonal relationships
How to accommodate different styles
Consequences of interpersonal relationships
5 Basic Grammars
Tenses
Prepositions
Pronunciation
Letter Writing
Semester-2
1 Teambuilding
Introduction
Importance of human relations
What is a team
Understanding behaviour
Comfort zones
Stepping stones to assertiveness
Getting to win/win
Assertiveness building blocks
Characteristics of high performance teams
Self-questionnaire
2 Leadership
Introduction
Meaning of leadership
Importance of leadership
Leadership relationship
Approaches to leadership
Task, team and individual functions
Functions and responsibilities of leadership
Styles of leadership
3 Time management
Introduction
How do you manage time?
4 Presentation skills
Introduction
Process
Examples of presentation language
5 Managing stress
Introduction
What is stress
Recognizing stress
Acknowledging stress
Common signs of stress
Tackling the problem
6 Basic Grammars
Tenses
Prepositions
Pronunciation
Letter Writing
Semester-3
1 Thinking skills
Introduction
Core thinking skills
Categories of thinking
2 Problem solving
Introduction
Need for problem solving
Skills for problem solving
Process of problem solving
Stages of problem solving
Methods of problem solving
3 Decision making
Introduction
Features
Scope
Purpose
Types
Process
4 Employment communication
Introduction
Writing CV(curriculum vitae)
Interview
5 Workplace etiquette
Introductions
Behaviour at work
Personal etiquette
Using office utilities and resources
Travel etiquette
6 Basic Grammars
Tenses
Prepositions
Pronunciation
Letter Writing
