MASTERFUL CONSTRUCTION
COMPANY LIMITED.
NAME; CHRISTOHER KILONZO.
P.O BOX: 4223
MOBILE NO: 0708122955
EMAIL: [email protected]
INDEX NO:
CENTER NAME: TOTAL TECHNICAL AND VOCATION COLLEGE
CENTER CODE: 58010
LECTURER: Peter Owino
PRESENTED TO: THE KENYA NATIONAL EXAMINATION COUNCIL PARTIAL
FULLFILLMENT FOR REQUIREMENT AWARD OF CERTIFICATE IN ROAD
TECHNOLOGY.
DECLARATION
I hereby declare that this submission is my own original work and that to the best of my
knowledge and has not presented to any examination body
NAME: CHRISTOPHER KILONZO
DATE: 11TH SEP 2023
SIGN: chris
SUPERVISOR:
DATE:
SIGN:
DEDICATION
I dedicate this plan to my family and those who have greatly supported me on financial part
and advice to enable me complete my course. Also to my friend and any other person who
may have contributed to provide guide to me on how to write this business plan
ACKNOWLEDGEMENT
I do give my gratitude to my lecture Mr. Peter Owino for his support contribution in this
business plan. I would also like to express my thanks to all those who have been supportive in
any way during this moment of undertaking business plan, family, friends my dear
colleagues, May God bless you all.
CHAPTER ONE
1.0 BUSINESS DESCRIPTION
Since the business will be operating under management of a sole proprietor it will require
donors who will boost and make the business to be more effective. The money for starting the
business will be from own savings, contribution from parent’s loan and banks. I will be
making decision since am the owner and I will be required to raise the capital since am the
only beneficially. The donor of the business will be Christopher who is the owner of the
business who joined who joined Total technical and Vocation College on SEP 2022
1.1 BUSINESS NAME
Winners Audit Ltd is a sole business specializing in with auding performances. Our primary
focus is to provide our customers(companies&institutions)with competence and quality of
audit performances so as to ensure the financial information availed by them are of true and
fair views at affordable price
1.2 LOCATION AND ADDRESS
The business will be located at Thika Town. The location of the business has got the potential
infrastructure which includes good roads network which enable employees reach at work in
time and ease customers access for us to offer quality services in and out of the business.
The presence of electricity therefore makes it an ideal place to run such a business and again
there is security light in the market in case of late hour’s operations.
KIAMBU THIKA POLICE MASTERFUL
COUNTY STATION LIMITED
OFFICES COMPANY
CHRISTINA
KBC BANK
GARDENS
1.3 FORM OF BUSINESS OWNERSHIP
The business will run as a sole proprietorship business and will be owned by Christopher
kilonzo from machakos County and the owner of the business intends to run the business
alone since he finds it better to start and manage it. The owner has a diploma in civil
engineering.
A situation may arise where the customer for example may need construction plants within
his institution or company we may require one or two personnel with skills and knowledge to
help us in such instances
1.4SERVICES
Since our main aim is to ensure that we give our customers what they need by provision of
construction materials and plants to minimize man effort.
1.5 JUSTIFICATION OF OPPORTUNITIES
Due to the location of the business the business we may tend to have more customers. This is
because in the area the business will be located has a high population and the area is
growing very fast . Due to demand within the location which will attract more customer since
our services will be of high quality done through the competence people. The business will
prove it right to the government and the customers will have legal document license
1.6 INDUSTRY
The business will have a name Masterful construction LTD. The business will be a large
industry. The business will have modern technology which includes modern services, such
as cheap construction equipments.
1.7 GOALS OF THE BUSINESS
Short term goals
I. To establish a conducive environment for the business operation
II. Provide affordable services to our customers
III. To ensure prosperity of other companies through inspecting their financial operations
Long term
I. To meet its’s vision by 2030
II. To provide employment to as many people as possible
III. To facilitate the development of the area we will be located and development of our
country as well
OBJECTIVES
I. To get maximum profit
II. To earn a living
III. To develop entrepreneurial skills
IV. To create employment to entire society
1.8 ENTRY AND GROWTH
1.8.1 ENTRY
The business will deal with services which are not commonly offered in the area of which
they are much needed in the area. In order the enterprise to prosper and flow in the right way
more study will be carried and put in more consideration to the market place.
1.8.2 GROWTH
The business intends to establish healthy customer relationship introducing new services to
cope up well with competition motivate employees and give quality service offer to
customers to avoid risks factors.
As results of good services being delivered to the potential customer more profits will be
gained and therefore accumulated and later used for expansion of the business to large scale
business enterprise.
CHAPTER TWO
2.0 MARKETING PLAN
The business will be dealing with supply of construction materials and provision of services
such as training the youth on how to use some of the machines . This will aim at improving
the life of our youths.
2.1 CUSTOMERS
The business will be offering services to its potential customers who will be classified into
the following categories
2.2.1 INDIVIDUAL CUSTOMER
These are customers who will owning sole trade ie sole proprietors who maybe needing
our advices ,opinions and way to make their business to prosper accordingly .On the
other hand we may sell products to them as they wish.
2.2.2 INSTITUTIONAL CUSTOMERS
This customers will be most probably companies,institutions such as schools and
hospitals ,partnership.For the companies we will giving them construction machines
and some of our products.
2.2 MARKET SHARE
According to the census of 2019, the population of Machakos town was over 100,000. The
approximate number of potential customers in the locality owing the business and companies
is about 720. Therefore the proposed business targets a share of about 40% which will be met
by rendering good quality
and high quality services.
The business seeks to gain 40% market share of the customers by the end of first year. Its
competitor will hold the remaining 60%.The table below shows the market share of
BRILLIANT AUDIT its competitors
Name of the Entreprise Target market share
Gracious Enterprises 40%
Musa enterprise 35%
Yuso enterprise 25%
Total 100
The pie chart below shows the potential market of our company and its competitors in
the market.
Target market share
Gracious En-
terprises
Musa traders
Total
2.3 COMPETITION
The business will have competition from related enterprise that is within the town and this
include,
1) Kawira company
2) Jam company
3) County enterprice
4) Mwafrika enterprice.
The location of competitors is well located so the competition is very high. The business need
to work hard of the competitors.
Tables of SWOT analysis
AREA STRENGTH WEAKNESS OPPORTUNITIES THREATS
Location It is easily Slowness in Located near many
accessible as it giving customers auditing institutions
near highway services
Personnel High qualified The business The personnel to be Staff turnover may
personnel will could not be able employed are occur due to pay
be employed to offer good known to the owner package
salaries
customers High demands Large market The layout will Free services are not
for the service share comprising enable customers to offered
exist of those people be able to see
who want to be everything in the
served on credit entreprise
competition The business The customers The competitors The competitors
will use its might ignore the businesses are quite business are well
competitor competitor’s hidden from the known since they
weakness to weakness and main road have been in the
boast services continue market quite some
receiving time
services from
them.
Finance The owner of The tax rate Anticipated for The relatives and
has arranged might go up good capital returns friends may start
adequate therefore asking for their
finance to start creating money before
the business deficiency in repayment period
finances in
finances since
there are no
additional
finances
available
2.4 ADVERTISING
The business will use the mass media to create customers awareness to services offered
through the local radio, posters, sign posts will also be used to advertise the services are being
offered in the enterprise
The business will always use posters and Facebook to advertise product and services, the
posters will be carrying the products we offer for sale and their price tags, in Facebook they
will appear as they are.
Business will as well employ competitive methods of promotion on regular basis as this will
be beneficial to the business. The business will also use cold calling method basically to
improve their effectiveness and efficiency.
2.4.2 PROMOTIONS
The business has to do the following so as to promote its products.
I. Giving out samples. By giving out free samples such as calendar’s printed t-shirt and
caps.
II. Giving advices and opinions after audit
2.6 PRICING STRATEGY
The enterprise is to use cost based pricing method to set the prices of services, The business
enterprise will take into consideration the different between small institutions and big
campanies where they will charnged differently.
CHAPTER THREE
3.0 MANAGEMENT AND ORGANISTIONAL PLAN
The business will need organizational manager who will be under the umbrella of the
managing director who is the owner of the business.
The business enterprise is to run as a sole proprietor from business organization as the
manager is a sole owner of the business.
The manager has arranged job positions based on qualifications, experience and
responsibilities,
It also involves the process of organizational, managing and planning the business in order to
achieve its objectives.
Table three Company employees
PERSONNEL NO.REQUIRED
Owner (director) 1
Manager 1
Supervisor 2
Accountant 1
marketers 2
Graunds man 1
cookers 2
Watchman 1
3.2 THE MANAGEMENT TEAM
3.2.1. OWNER (MANAGER)
The manager of enterprise will be Christopher kilonzo is the sole owner of the business
management
QUALIFICATIONS.
I. He is the sole proprietor (owner) of the business enterprise
II. He is has an experience of 5years in various companies.
III. He is a holder of diploma in civil engineering.
DUTIES
I. Handling of the business correspondence
II. Formulating operational plan
III. Controlling the business
IV. Coordinating the activities of all supervisors and directing orders to various personnel.
RESPONSIBILITIES
I. Responsible for general management of the enterprise
II. He is to lease with the work force to the formulation of strategies and implementation
of the business plan
III. Enforcement and implementation of the enterprise objectives and policy goal that are
to be achieved successfully
RENUMERATION
The owner as the sole proprietor and taking the profits bears the risk of losses having a
variable salary, a minimum of Ksh ten thousand depending on the service offered and number
of customers, and a house allowance of Kenya shillings two thousands
3.2 .2 SALESMAN
QUALIFICATIONS
I. Must be computer literate
II. Self- motivated and teamwork person
III. Should have knowledge on accounting
IV. Holder of related craft in stock keeping
V. Must have craft certificate in sales and marketing
VI. Must be fluent in English and Kiswahili
RESPONSIBILITIES
I. Carrying out market research
II. Ensuring that the business is working towards its goal
III. Controlling of transactions and more so carrying out payment with private potential
DUTIES
I. Ensuring that the customers are handled with courtesy
II. Ensuring that there is enough stock of the spare parts by liaising with the manager
III. Arranging for the advertisement
IV. Display products at the shows and juakali exhibitions
RENUMERATION
The starting salary is seven thousands and expecting an increment when there is increase in
profit margin. Earns house allowance of one thousand two hundred per month, while all other
expenses including travelling and lunch will be met.
3.3.3ACCOUNTANT
QUALIFICATION
I. Must poses a craft in public accounting (CPA 1)
II. Should be a computer literate
III. Age between 22-28 years
RESPONSIBILITIES
I. Approving all budget allocations in the firm
II. Prepare payments for the employees in the firm
III. To report to the manager
RENUMERATION
His / her starting salary is Kenyan shillings eight thousand and a house allowance of two
thousand per month
Other incentive will be given including travelling allowance and lunch.
3.3.4 SKILLED LABOUR
QUALIFICATINS
I. Should have three technician certificates
II. Should have a work experience of at least three years
RESPONSIBILITIES
I.
II. Away from pilferage
III. Ensuring that the order made are genuine parts
RENUMERATION
The starting salary is to be Kenyan shillings eight thousand per month and a house allowance
of Kenyan shillings three thousand per month, other incentives are to be added including
travelling and lunch.
3.3.5 GRAUNDS MAN
QUALIFICATIONS
I. Should have a store keeping certificate from a recognized institution
II. Should be a male
III. Should be a computer literate
RESPONSIBILITIES
I. Responsible for all the sales part in a store
II. Make monthly stock of the store
III. Receive spare parts when ordered
DUTIES
I. Supply all the parts on requisition
II. Make monthly report as pertaining the store
III. Report to the manager on any pilferages.
RENUMERATION
Her salary is Kenyan shillings six thousand five hundred per month plus house allowance of
Kenyan shillings of one thousand two hundred
The firm will also gather for other incentives such as lunch and travelling allowances
3.3.6 ATTENDANT
QUALIFICATIONS
I. Should be fluent in English and Kiswahili
II. Should have primary certificate
III. Must be well versed to sanitation
RESPONSIBILITIES
I. Cleaning the whole firm
II. Report the store keeper through manager any requirement for sanitation
DUTIES
I. Cleaning and sweeping the premises
II. Messenger of the firm
III. Give a hand a task arise
RENUMERATION
The salary of the attendant will be Kenya shillings three thousand per month with a house
allowance of Kenyan shillings five hundred per month. Other incentive will be gathered by
the firm such as lunch.
3.3.7 WATCHMAN
QUALIFICATION
I. Should be able to communicate in English and Kiswahili
II. Should be a Kenyan citizen
III. Should be a Form four leaver with at least men grade of D+ in Kenya certificate of
secondary education.
RESPONSIBILITY
I. In charge of security firm
II. Report to the management in case of any theft
III. Ensuring safety to the business property
DUTIES
I. Provide security to the employees
II. Gide all the firm property
III. Receive direct customers
RENUMERATION
He is to receive salary of Kenyan shillings four thousand plus house allowance of Kenyan
shillings one thousand and other incentives including supper.
Table of employees’ salaries
POSITION NO SALARY ALLOWANCE TOTAL
MANAGER 1 20,000 2,000 22,000
ACCOUNTANT 1 18,000 1,500 19,500
SALESMAN 2 10,500 1,200 11,700
SUPERVISOR 2 10,500 1,200 11,700
COOKER 1 10,000 1,000 11,000
MARKETER 1 7,500 800 8,300
GRAUNDS MAN 1 6,500 1,000 7,500
WATCHMAN 17 4,000 800 4,800
TOTAL 87,000 9,500 96,500
3.3 ORGANIZATIONAL CHART
MANAGER
SUPERVISOR
DISTRIBUTORS
MARKETER
ACCOUNTANT
SALESMAN GUARDS CLEANERS
3.4 RECRUTIMENT
The job vacancies are advertised to the public through mass media, magazines and posters
(a)Application for the job
All candidates who need to apply for various jobs application submitted to the manager
(b)Interview
Interviews are conducted in the manager’s office whereby recruits are interviewed by the
manager.
The following will be the procedure of carrying out an interview
The business through the human resources manager shall advertise on the available job posts
in the business.
The business shall undertake an interview to determine the competence of the candidates
The business will give employment test to those who will express the interviews during the
interview session.
3.4 TRAINING
The qualification recruits are trained as they continue working in reference to their
qualification.
The business will also finance workers to train and attain the necessary knowledge, this will
be done before job briefing where senior employees will give instructions to their recruits on
what to do or not do during a certain activity. This will give high experience to those who
have little or no skill.
3.5 PROMOTION
Maximum profits will therefore be achieved by motivating the workers as offering of
allowance is given to them.
They will be promoted on the basis of exemplary performance, improved skills and time
spent on the firm.
3.6 RENUMERATION AND INCENTIVES
3.61 RENUMERATION
The business intends to pay its employees worth their services. This will be in form of
Salary each employee shall be getting him or her salary at the end of the month.
Wages: all over times and pays to casual workers. Everyone shall be paid as per the rate or
time agreed upon or at the end of contract.
Awards: the most outstanding employees shall receive an award for showing hard work,
great sense, discipleship and delight workmanship.
3.6.2 INCENTIVES
Apart from the basic salary the employees will have other gains which are divided into two
main parts
3.6.3 FINANCIAL INCENTIVES
This is where employees get cash together with their basic salary
The also get
I. House allowance: This will provide the employees to pay their rent.
II. Medical allowance: This will cater for the employees medical services.
3.6.4 NON FINANCIAL INCENTIVES
These are gains given to an employees but don’t involve cash, they include
Leaves- every employee will be given a compulsory leave of four weeks in a year.
Other leaves provided are:
I. Parental leave
II. Bereavement leave
III. Maternity leave
3.6.3 SUPPORT AND SERVICES
For effective operation of the firm, it will require services such as financial accounting and
auditing after every year to reap any shortcoming in the business.
There are also other shortcoming that may arise as the calamities therefore all these must be
covered.
3.6.4 BANK ACCOUNT
A bank is necessary to provide loans to the business and employees. To make deposit
withdrawals the business will require a bank account. This will reduce the risk of theft and
robbery cases, it will also facilitate smooth payment of salaries to the workers.
3.6.5 INSURANCE SERVICES
There are shortcomings that hinder the smooth running of the business such as theft, fire, and
other calamities all this will be covered by an Britam insurance company.
3.6.5 COMMUNICATION
A postal and Safaricom services will enable the business in communicating and receiving
messages from the customers concerning their compliments and companies as well as making
orders
3.6.6 LICENSES, PERMITS AND BY –LAWS
These are legal obtained essential for running a business which is required by the
government,
These documents are obtained from the ministry of trade and industry which has got the date
upon expiry
These documents include:
I. Permits
II. Trade license
III. Public health
IV. Value added tax
V. Certificate from the society of automotive engineers
VI. ISO certificate attained through the bureau of standards