Overview of performance management
Your storage system includes a suite of performance management software products that allow you to monitor and tune
storage system performance to improve and optimize storage utilization and performance.
• Hitachi Performance Monitor: Enables you to collect and analyze detailed performance and usage statistics for
your storage system as well as statistics about workloads on drives and traffic between the hosts and the storage
system. You can view the data in lists and on graphs, and you can export the data for analysis in a spreadsheet and
other applications.
• Hitachi Server Priority Manager: Enables you to control port activity to provide high-priority hosts with higher
throughput and prevent production servers from experiencing degraded performance. Server Priority Manager
monitors the data being collected by Performance Monitor and applies upper-limit control and threshold control
according to user-specified settings.
• (VSP G1x00 and VSP F1500) Cache Residency Manager: Enables you to improve host access to frequently
accessed data by retaining the data in the storage system's cache memory to make it available at front-end access
speeds.
• Hitachi Virtual Partition Manager: Virtual Partition Manager enables you to configure logical cache partitions on
your storage system. These cache partitions help to maintain performance for high-priority activities by acting as
dedicated storage resources that are independently managed and reserved for specific applications.
You can perform performance management operations using Hitachi Device Manager - Storage Navigator and
Command Control Interface software. For details about Command Control Interface, see the Command Control
Interface User and Reference Guide.
Requirements for using performance
functions
The following system requirements and permissions are required to use the performance functions for VSP G series and
VSP F series storage systems.
• Performance management products: The following software products are required for performance management
operations.
◦ Hitachi Performance Monitor
◦ Hitachi Server Priority Manager
◦ Cache Residency Manager
◦ Hitachi Virtual Partition Manager
• Access: Administrator access for Hitachi Device Manager - Storage Navigator or write access for the performance
management software products is required to perform operations. Users without Administrator access or write
access can only view the performance management information and settings. You need the specific administrator
roles for each function:
◦ Performance Monitor: Storage Administrator (Performance Management)
◦ Server Priority Manager, Cache Residency Manager, Virtual Partition Manager: Storage Administrator (System
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Resource Management)
• License keys: The license keys for the performance management software products must be installed. For details
about installing license keys, see the System Administrator Guide.
• Java: Java is required for Server Priority Manager and Cache Residency Manager. For details about installing Java
and configuring Device Manager - Storage Navigator, see the System Administrator Guide.
• Secondary windows on Device Manager - Storage Navigator: Secondary windows must be enabled before you
use Server Priority Manager or Cache Residency Manager. Java and some settings of Device Manager - Storage
Navigator are required for the secondary windows. For details and requirements on using the secondary windows,
see the System Administrator Guide.
• Cache memory for Cache Residency Manager: Use of Cache Residency Manager might require additional cache
memory in your storage system. For details, see Estimating cache size for Cache Residency Manager.
• Cache memory for Virtual Partition Manager: Use of Virtual Partition Manager might require additional cache
memory in your storage system.
Using Device Manager - Storage Navigator
secondary windows
Some Hitachi Device Manager - Storage Navigator operations are performed through secondary window within the Java
Runtime Environment (JRE).
This section describes requirements, operation methods, notes, and troubleshooting required to use Hitachi Device
Manager - Storage Navigator secondary windows.
Calling customer support
If you need to call Hitachi Vantara customer support, make sure to provide as much information about the error as
possible, including:
• The circumstances surrounding the error or failure.
• The exact content of any error messages displayed on the host systems.
• The exact content of any error messages displayed by Device Manager - Storage Navigator.
• The Device Manager - Storage Navigator configuration information (use the Dump Tool).
• The service information messages (SIMs), including reference codes and severity levels, displayed by Device
Manager - Storage Navigator.
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