SmartThings Security System Manual
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SmartThings Security - System Manual
System Arm & Disarm Battery Devices Emergency / Set Up Screen
Overview the System Panic Alarms
Sounds System Info & Testing Trouble User Codes Wireless
Usage Conditions
System Overview
The ADT SmartThings Security System combines the latest smart home technology with a state of the art
monitoring service, providing ADT customers with:
24/7 monitoring of smart home sensors
A touchpad to control operations and display system status
Integration with the SmartThings mobile app to control the system from any internet-connected
location
The starter kit contains:
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SmartThings Security System Manual
SmartThings Hub
Two Door/Window Sensors
Motion Detector
Additional devices can be purchased separately:
Smoke Detector
Carbon Monoxide Detector
Water Leak Detector
Key Fob Remote
The ADT SmartThings Security system is designed to be as maintenance free as possible, however we
suggest that you still test your system once a month and after any alarm occurrences.
Treat the system as you would any other electrical equipment; do not slam protected doors or windows,
keep dust from accumulating on the touchpad and sensors, and do not spray water or any liquid on the
units.
Note: Your system may or may not be set up for fire protection.
Arm & Disarm the System
Arming
Before arming your system, all protected doors, windows, and other protected zones must be closed or bypassed. The SmartThings hub will
list all zones that are not ready, making it easier for you to identify and secure any open zones.
The Home button on the hub will be green if the system is ready to be armed. If the button is not lit, the system is not ready.
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Important: Smoke and Heat Detectors, Carbon Monoxide Detectors, and Water Leak Detectors are
always armed, even when the rest of the system is not.
System Status
The message at the top of the SmartThings hub will state that the system is ready to arm when all
protected zones are either closed or bypassed. You may then arm the system as usual.
Arming in Stay Mode
This mode is used to arm the doors and windows but not the motion detectors. This allows for free
movement within the home and is especially useful at night or when there are large pets in the home.
To arm in Stay mode:
1. Press the ARM STAY button.
2. The Hub Status bar will state "System Arming (STAY)" and "Exit Now".
3. The arming countdown will begin with 60 seconds, allowing you to exit the home before the system
is armed. Press DISARM to stop the arming process.
4. Once the countdown ends, the system status state "System Armed (STAY)" and the Home button
will be red. All doors and windows will be armed; motion sensors will be off.
Arming in Away Mode
This mode is used to arm all peripheral and interior sensors when there will be no one at the home.
To arm in Away mode:
1. Press the ARM AWAY button.
2. The Hub Status bar will state "System Arming (AWAY)" and "Exit Now".
3. The arming countdown will begin with 60 seconds, allowing you to exit the home before the system
is armed. Press DISARM to stop the arming process.
4. Once the countdown ends, the system status state "System Armed (AWAY)" and the Home button
will be red. All doors, windows and motion sensors will be armed.
Disarming
To disarm the system and silence the burglary alarm:
1. Press DISARM.
2. The Events panel will indicate if there have been any alerts or alarms since the system was armed.
3. Enter your security code.
4. The hub status will change to "System Ready" or "System Not Ready", as appropriate.
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Exit/Entry Delay
Your SmartThings hub provides a 60-second delay after entering or exiting your home before the system
is alarmed. This delay time cannot be changed.
Bypassing Protected Areas
Each monitored device is carried on a separate zone. Your SmartThings hub allows you to bypass one or
more zones when arming your system. Life safety zones, such as smoke detectors and carbon monoxide
detectors, should never be bypassed.
To bypass all open zones:
1. The hub home screen will display a list of all open zones. Press BYPASS ALL to arm the system
without arming those zones.
2. The system status will show ready to arm. You may now arm your system as usual.
To bypass specific zones:
1. Press SYSTEM SETTINGS.
2. Press BYPASS SENSORS.
3. A list of all sensors will be displayed. Press the Bypass slider control next to each sensor to be
bypassed.
4. Press the RETURN icon to return to the home screen.
5. You may now arm your system as usual.
Displaying Bypassed Zones
The system allows you to determine what zones have been previously bypassed. Bypassed zones can be
displayed only when the system is disarmed, and when the "BYPASS" message described above is
displayed.
To display bypassed zones:
1. Press SYSTEM SETTINGS.
2. Press BYPASS SENSORS.
3. A list of all sensors will be displayed. The BYPASS slider control will be green when the zone is
bypassed. To view only the bypassed zones, press SHOW BYPASSED DEVICED ONLY. Press the
button again to display all zones.
4. Press the RETURN icon to return to the Home screen.
Battery
In case of the loss of A/C power, the SmartThings hub will operate for 12 to 24 hours on a 3.7V
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3.7Ah/13.69Wh rechargeable Lithium Ion battery. Once the power is restored, the battery should
recharge. The battery should be replaced every 3-5 years, or when the Hub indicates a Low Battery for
more than 48 hours after the system's A/C power has been restored.
To replace the backup battery:
1. Place your system in Test mode.
a. Open your SmartThings mobile app
b. From the Dashboard, tap HOME SECURITY
c. Tap the gear icon
d. Tap SYSTEM TEST
e. Follow the on-screen instructions
2. Remove the mounting screw on the bottom of the Hub
3. If the Hub is attached to a desk mount, remove the desk mount.
4. Remove the back plate from the hub.
5. Unplug the Battery Connector cable. It may be necessary to use needle-nose pliers.
6. Remove the battery by inserting a small flat-head screwdriver under the battery on the opposite
end from the retaining clip and prying upwards.
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7. Insert the new battery label side up by sliding the end under the retaining clip and pressing the
battery into place.
8. Plug the battery connector into the hub.
9. Be sure that the battery wires are tucked into the unit. The battery's connector wire should be on
the left with the wire running in the empty space between the battery compartment and other
components. Move the black tube holding the wires over if needed to tuck the wires.
10. Reattach the backing plate.
11. If used, reattach the deck mount and plug the power cord back into the desk mount.
12. Reattach the mounting screw.
13. Remove the system from Test mode
a. From the SmartThings mobile app Dashboard, tap HOME SECURITY
b. Tap the gear icon
c. Tap SYSTEM TEST
d. Follow the on-screen instructions to end the System Test in ADT
Devices
Your ADT SmartThings system can connect with a wide range of smart home devices. A list of devices that
are compatible with your ADT SmartThings hub is available on the SmartThings Support website.
Important: Only SmartThings ADT Security devices can be used with ADT professional monitoring
services.
To add an ADT device to your system:
1. Make sure your system is disarmed.
2. Log into your SmartThings app on your smart phone.
3. Select HOME.
4. Tap THINGS.
5. Tap ADD A THING.
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6. Tap INSTALL CODE.
7. Scan the QR code on the front or back of the device. If scanning the QR code does not work, enter
the 16-digit installation code manually.
8. Remove the battery tab from the device. If the device's LED isn't blinking, follow the instructions to
place your device into pairing mode.
9. When the device is discovered, it will be listed at the top of the screen.
10. Tap the device to rename it, and then tap DONE.
11. When finished, tap SAVE.
12. Tap OK to confirm.
For detailed information on setting up, testing and troubleshooting your ADT Security SmartThings
devices, please refer to the Setup Guide for the device.
Door / Window Detector Setup Guide
Motion Detector Setup Guide
Smoke Alarm Setup Guide
Carbon Monoxide Setup Guide
Water Leak Detector Setup Guide
Key Fob Setup Guide
Additional information is also available on the SmartThings Device Support page
Emergency Keys / Panic Alarms
Your SmartThings hub has an EMERGENCY button which allows you to manually activate the alarm and
notify ADT of an emergency requiring assistance. To activate a panic function:
Press the Emergency button to display the Emergency buttons.
Press and hold the appropriate Panic, Fire or Medical Emergency button for 2 seconds.
The Emergency button will change color to show its status:
No lights: The emergency button is not available
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White: The emergency button is ready for use
Blinking White: An emergency alarm is in progress
An alarm will be sent to an ADT Central Monitoring Center. The ADT operator will respond in accordance
with your monitoring agreement.
Hub Setup
To set up your ADT Security Hub, follow these steps:
1. Place the Hub in an area of your home that has good Wi-Fi and cellular coverage. Avoid placing it in
direct sunlight, near heat sources, where it can be easily viewed from doors or windows, or where it
can be reached by small children. Places like desks, shelves, or low traffic counters are ideal
placements for your Hub.
2. Attach the desk mount to the Hub. If your mount feels loose, you can tighten the mounting plate
screw found in the back of your Hub with a Phillips screw driver. Do not tighten the screw too much
or it may crack the desk mount.
3. Connect the Hub to a power outlet. Make sure the outlet is not controlled by a switch that could
accidentally cut the power, and that it is not a GFCI outlet.
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4. Download the SmartThings app for Android or iOS, create an account for your home, and then
follow the on-screen instructions to complete setup. An Activation Code will be displayed on the
ADT Security Hub. Enter this code into the SmartThings app when prompted.
5. Follow the on-screen instructions to connect the ADT Security Hub to your Wi-Fi network
6. Use the System Settings menu option on your ADT Security Hub to change the Master User Code.
IMPORTANT: All ADT Security Hubs have the same default Master User Code (1111), so it’s
important that you change this code as soon as you’ve completed setup. See the User Code section
for more information about user codes and how to change your Master User Code.
7. Once you’ve finished setting up your ADT Security Hub, you should perform a Walk Test to ensure
that all your devices are installed and working properly.
IMPORTANT: It is strongly recommended that you repeat this Walk Test monthly.
Screen
You can control your screen display from the Settings menu.
Screen Brightness: controls the brightness of the keypad display
Screen Timeout: controls how long the screen will display before entering going blank after using
it. This is called Sleep mode. To wake the Hub from Sleep mode, simply press the HOME button.
Clean Mode: disables the screen and buttons for 30 seconds to allow you to wipe them clean
To change the screen settings:
1. Tap SETTINGS.
2. Tap SCREEN.
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3. Tap the setting to be changed
a. Screen Brightness: slide the brightness control to the right to increase the brightness or
to th eleft to decrease the brightness.
b. Screen Timeout: tap the arrow for a drop down menu. Select the time desired.
c. Clean Mode: Tap the START button to initiate the Clean Mode. The keypad will
automatically exit Clean Mode after 30 seconds.
4. Tap or the HOME button to exit.
Sounds
The SmartThings hub provides several audible notifications that can be adjusted from the panel:
Voice and Chime: adjust the level of notifications from the panel, such as when a door is opened
Keypad: adjust the level of the sound made by pressing the panel's keypad when entering user
codes
System Annunciation: increase or decrease the volume of the panel's automated alert voice,
which can be heard when Arming and Disarming the system
For your security, the volume of the alert siren cannot be changed.
To change the volume of these notifications:
1. Tap SETTINGS
2. Tap SOUNDS.
3. Slide the volume control right to increase the volume or to the left to decrease the volume.
4. Tap or the HOME button to exit.
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System Info and Usage
Information about your system and the most recent activities is available from the Home screen.
History
All events, including alarms, arm/disarms, sensor open/close and bypass, alerts and tests are saved in the
system's history log.
To view system history:
1. On the Home screen, tap SYSTEM INFO AND USAGE.
2. Tap HISTORY.
3. The History screen will display. Swipe up and down to scroll through the events.
4. To limit the display to a specific type of event - Alarms, Arm/Disarm, Bypass or Alerts, tap the green
check for the type.
5. Tap or the HOME button to exit.
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System Info
Technical information about your system, including serial number and software version, is available.
To view system information:
1. On the Home screen, tap SYSTEM INFO AND USAGE.
2. Tap SYSTEM INFO.
3. The System Info screen will display.
4. To view legal and license information, tap LICENSE INFO.
5. Tap or the HOME button to exit.
Testing
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Testing Your System
Testing allows for each protection point to be checked for proper operation. We recommend testing the
system once a week.
To Test the System:
1. Disarm the system.
2. On your ADT Security Hub, select SYSTEM SETTINGS from the Home screen.
3. Enter your Master Code.
4. Select WALK TEST.
5. Select SENSORS TEST and follow the on-screen instructions.
6. If a detector fails the Sensor Test, check that it has been installed correctly or visit
SmartThings.com/Support-ADT for assistance.
7. Select CONSOLE TEST and follow the on-screen instructions.
8. Tap or the HOME button to exit Test Mode.
Testing Your Devices
For information on testing individual devices, please refer to the Set Up Guide for the device.
Door / Window Detector Setup Guide
Motion Detector Setup Guide
Smoke Alarm Setup Guide
Carbon Monoxide Setup Guide
Water Leak Detector Setup Guide
Key Fob Setup Guide
Trouble Conditions
Should you encounter problems related to the operation of the Samsung Hub, associated devices, or its
SmartThings mobile app software – this includes the automations and your Works with SmartThings
partner products, please contact Samsung for assistance.
Here’s how to contact Samsung:
For help with your Hub, please contact the retailer where you purchased the Hub.
You can also visit Support.SmartThings.com or contact Samsung at 1-800-SAMSUNG.
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You should contact ADT for help with any problems you encounter with the ADT Monitoring Services,
your interactions with an ADT agent during an alarm event, or to discuss the service you received during
an event.
Here’s how to contact ADT:
For technical support, frequently asked questions and simple troubleshooting, visit the ADT
SmartThings Support page
For any other questions or for live agent support, call ADT Customer Care at 1-800-ADT-ASAP.
User Codes
Your SmartThings hub allows for up to 98 user codes for use by other users. However, the master user of
the system is the only one who can assign codes to secondary users. The default Master Code should be
changed immediately after set up of the system.
To Change the Master Code
1. Select SYSTEM SETTINGS from the Home screen.
2. Enter the current Master Code.
3. Select USERS.
4. Tap next to MASTER USER.
5. Tap next to CODE.
6. Enter a new Master Code and then select NEXT.
7. Enter the new Master Code again as confirmation and then select DONE.
8. Press HOME to return to the Home screen.
To Add/Delete a User or Change a User's Code
Your system allows for up to 98 different security codes for use by other users; however only the Master
user can assign User Codes to users.
To add a User Code:
1. Select SYSTEM SETTINGS from the Home Screen.
2. Enter the Master Code.
3. Select USERS and then ADD USER.
4. Enter a name for the user and then select NEXT.
5. Enter a code for the new user and then select NEXT. Note: each user code must be unique and
cannot be the same as the Master Code.
6. Enter the User Uode again as confirmation and then select DONE.
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7. Press HOME to return to the Home screen.
Each User Code is valid 24/7 by default. You can designate a schedule for when you want a specific User
Code to be valid. For example: the code for a petsitter is only valid for the days you are on vacation, or the
code for a housekeeper is only valid during their working hours.
To set up a schedule for a User Code:
1. Select SYSTEM SETTINGS from the Home Screen.
2. Enter the Master Code.
3. Select USERS.
4. Tap next to the user the schedule is for.
5. Scroll down and tap next to ADD SCHEDULE.
6. Select the type of schedule you want to add: RECURRING, DATE or DATE RANGE.
7. Select the days of the week and the times of day when the User Code will be valid.
8. When complete, tap to confirm the schedule.
9. Press HOME to return to the Home screen.
Wireless
Your ADT Security hub must connect to a Wi-Fi network to send monitoring signals to ADT. The status of
the network connection is displayed in the Status bar at the top of most hub screens.
System is connected to an active Wi-Fi network which is connected to the internet
System is not connected to an active Wi-Fi network or the network is not connected to the internet
To manage your wireless connection:
1. Select SYSTEM SETTINGS from the Home screen.
2. Enter the current Master Code.
3. Select WIRELESS.
4. All networks within range will display with their current status.
5. Select the action to be taken:
a. REFRESH: Tap to refresh the screen. This may be needed if a wireless network was down
and has been restored, or out of range and the wireless modem or ADT Security Hub has
been moved. The network will now display.
b. WPS (Wi-Fi Protected Setup): not used.
c. JOIN OTHER NETWORK: Tap to join a network other than the one currently connected to.
Follow the on-screen prompts to connect to a different network.
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